Loading...
HomeMy WebLinkAboutCarol Woods 2017-05-10Community Advisory Committee Quarterly/Annual Visitation Report County Orange 750 Weaver Dairy Rd. Chapel Hill, NC 27514 Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: Carol Woods (Bldgs 5, 6 & 7) Census – current/licensed: 31/36 in Bldg 5 ("Central A.L."); 22/24 in Bldgs 6 & 7 ("Garden A.L.") combined Visit Date and day of the week Wednesday May 10, 2017 Time spent in facility 1 hours minutes Arrival time 5:05 Name of person(s) with whom exit interview was held no official exit interview - nothing to report Interview was held in person Committee members present: Gloria Brown, Beverly Foster, Deborah Stewart Number of residents who received personal visits from committee members 2 Report completed by: Deborah Stewart Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: No The most recent survey was readily accessible N/A (Required for NHs only – record date of most recent survey posted) : Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1. Residents appeared neat and clean 4. Staff were interacting with resident while residents were dining. 5a. In addition to nametags, there were signs with pictures and names of staff on duty posted near entrance. 2.Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? N/A 4.Were residents interacting with staff, other residents & visitors? Yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? N/A 5a Did staff members wear nametags that are easily read by residents and visitors? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent N/A Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8. One resident noted, affectionately, "I'm comfortable here."The buildings are designed to promote socialization while also allowing for residents' privacy. 10. Immediately after dinner clean-up, there were droplets of water on floor but this did not seem to pose a hazard due to the type of flooring used. 10b. One bathing room had extra wheelchairsand equipment stored in it but the room was not being used at the time. 13. Residents wear alert pendants. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? N/A 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building N/A 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? N/A 14a If no, did you share this with the administrative staff? *** N/A equals not applicable, not asked, not observed Facility / Date: Carol Woods 5/10/17 Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15a & b. There was a birthday celebration at the time of our visit. All residents in Bldg 6 were in attendance and seemed to be enjoying themselves. 17. In Building 7, we observed a dining survey that residents could complete pertaining to their dining experiences and preferences. That is likely present in Bldg 6 as well. 17c. There was a specific note to the staff in kitchen in Bldg 7 that water should be served to every resident at mealtime. 20. Previous reports indicate that the councils are active but we were unable to confirm. 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit actually occurring? N/A 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Yes 16a.Can residents access their monthly needs funds at their convenience? N/A 17. Are residents asked their preferences about meal & snack choices? Yes 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience? Yes 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other Civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? N/A N/A Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? The Ombudsman name and number needs to be updated on all Residents Rights posters. Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? We visited during dinnertime and hesitated to disturb the residents during their meal. We had introductions and brief conversations with the med tech in Bldg 5 (Tiera Johnson) and the nursing supervisors who were making rounds between buildings, no official exit interview was held due to the time of our visit and lack of findings to report. Nurses on staff to support Bldgs 6 & 7 24/7 and those nurses also have support from nursing supervisors when needed. 1/2015