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HomeMy WebLinkAbout2018-448-E Finance - Refugee Support Center outside agency agreementDocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA OUTSIDE AGENCY PERFORMANCE AGREEMENT THIS AGREEMENT, made and entered into the first day of July 2018, ( "Effective Date ") by and between the County of Orange, a political subdivision of the State of North Carolina, 200 South Cameron Street, Hillsborough, North Carolina, 27278, ( "County ") and Refugee Support Center, a not - for -profit corporation, located at PO Box 1025, Carrboro, NC 27510 ( "Provider "). 1i.�m►Q.Xy�ly WHEREAS, it is in the interests of the County that said program be assisted by the County and thereby enhance its availability to residents of the County, and said program addresses an important community human services need, as identified by the Board of Commissioners. NOW, THEREFORE, in consideration of the above and the mutual covenants and conditions hereafter set forth, the County and Refugee Support Center agree as follows: 1. Term of the Agreement. The term of this Agreement shall be a program year beginning July 1, 2018 to June 30, 2019. 2. Scope of Services. a. Provider will provide services, as outlined in the attached Outside Agency Funding Application and any amendments or revision thereto which is attached as Exhibit "A" and incorporated by reference, to the residents of Orange County. The Scope of Services and the Program Budget may be different from the original application based on County appropriation; however, any revisions or amendments to this Agreement must be approved in writing by the County and attached to this Agreement as Exhibit B. b. The Provider shall be solely responsible for the means, methods, techniques, sequence, safety program and procedures necessary to properly and fully complete the work set forth in the Scope of Services. 3. Funding. a. The County agrees to appropriate for the provision of services described in Exhibit A, Scope of Services and more particularly described in the Revised Program Budget, the maximum sum of $5,000. b. All funds appropriated shall be used for purposes described in Exhibit A. Any funds not used for the purposes stated shall be returned to the County. Any changes in the use of funds must be authorized in writing by the County prior to any expenditure of the funds by the Provider. If the funds are expended not in accordance with the Scope of Services, at the discretion of the County the Provider may be required to repay the funds to the County. The Provider shall be paid in four equal installments in the amount of $1,250. The first payment is contingent upon receipt of the agency's performance agreement; the remaining payments are contingent upon receipt of the request for reimbursement and related supporting documentation. d. The County's obligation to make the quarterly payments is contingent upon receipt of Progress Reports, which show satisfactory progress toward completion of performance measures and an accounting of expenditures as detailed in the attached Scope of Services. (Refugee Support Center) Orange County Outside Agency Performance Agreement Revised 712018 Page 1 of 9 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA e. Once Provider has satisfied its obligations as provided in (d) payment will be made 21 days after receipt of the Progress Report and Request for Reimbursement or 21 days after due date of Progress Report whichever is later. £ The County is not obligated to provide any other support to Provider in this or in succeeding fiscal years. 4. Agency Reporting. a. Provider will provide Orange County a Progress Report that includes a fiscal report and updates on performance measures as outlined in the Scope of Services. Progress Report dates are: July 1 — December 31; January 1 — March 31 and April 1 - June 30. Reports are due on January 11, April 12, and July 12 of the program fiscal year. b. Provider agrees to allow the County to inspect its financial books and records, which document costs of those services, upon reasonable notice during normal working hours. 5. Termination. a. In the event of any of the circumstances set forth below (hereinafter referred to as "default "), the County may immediately terminate this Agreement, in whole or in part, and from time to time. Notice of termination must be in writing, state the reason or reasons for the termination, and specify the effective date of the termination: i. In the event that Provider shall cease to exist as an organization or shall enter bankruptcy proceedings, be declared insolvent, or liquidate all or substantially all of its assets, or significantly reduce its services or accessibility to Orange County residents during the term of this Agreement; or ii. In the event that Provider shall fail to render a satisfactory accounting as provided section 4 above, the County may terminate this Agreement and Provider shall return all payments already made to it by the County for services which have not been provided or for which no satisfactory accounting has been rendered; or iii. In the event of any fraudulent representation by the Provider in an invoice or other verification required to obtain payment under this Agreement or other dishonesty on a material matter relating to the performance of services under this Agreement. iv. Nonperformance, incomplete service or performance, or failure to satisfactorily perform any part of the work identified in the Scope of Services or to comply with any provision of this Agreement, as determined by the County in its sole discretion. v. Failure to adhere to the terms of applicable county, state or federal laws, regulations, or stated public policy. b. In the event of default by the Provider, the county may elect to terminate this Agreement, in whole or in part and/or require the Provider to repay the funds within ten (10) business days from written notice of default. The County may (but shall not be required to) grant the Provider an opportunity to cure the default without termination of this Agreement. This clause shall not be interpreted to limit the County's remedies in law or in equity. (Refugee Support Center) Orange County Outside Agency Performance Agreement Page 2 of 9 Rev. 7118 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA c. Notwithstanding the foregoing, either party may terminate the agreement at any time without penalty; provided that written notice of such termination is furnished to the other party at least 30 days prior to termination. In the event of such termination, any payment due shall be prorated to the date of termination and any unused funds shall be returned to the County within 10 days of termination. d. Any termination of this Agreement for default under this section that is later deemed to be unjustified shall be deemed a termination for convenience. 6. Insurance. a. General Requirements. The Provider shall purchase and maintain, during the period of performance of this Agreement, insurance: i. Worker's Compensation. For protection from claims under workers' or workmen's compensation acts; ii. Comprehensive General Liability Insurance covering claims arising out of or relating to bodily injury, including bodily injury, sickness, disease or death of any of the Consultant's employees or any other person and to real and personal property including loss of use resulting thereof, iii. Comprehensive Automobile Liability Insurance, including hired and non -owned vehicles, if any, covering personal injury or death, and property damage; and iv. Professional Liability Insurance, covering personal injury, bodily injury and property damage and claims arising out of or related to the performance under this Agreement by the Consultant or his agents, consultants and employees. b. Limits of Coverage: Minimum limits of insurance coverage shall be as follows: INSURANCE DESCRIPTION • Worker's Compensation • Commercial General Liability • Automobile Liability • Professional Liability MINIMUM REQUIRED COVERAGE Limits for Coverage A - Statutory State NC & Coverage B - Employers Liability $500,000 each accident, disease policy limit and disease each employee $1,000,000 Each Occurrence $2,000,000 Aggregate $500,000 Combined Single Limit $1,000,000 Each Occurrence $2,000,000 Aggregate c. All insurance policies (with the exception of Worker's Compensation and Professional Liability) required under this Agreement shall name the County as an additional insured party and as a certificate holder. Evidence of such insurance and all correspondence shall be sent to: Orange County Risk Manager Post Office Box 8181 Hillsborough, NC 27278 d. Nothing in this section is intended to affect or abrogate the County's sovereign immunity defenses. (Refugee Support Center) Orange County Outside Agency Performance Agreement Page 3 of 9 Rev. 7118 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA 7. Relationship of the Parties. Provider is an independent contractor of the County. Provider represents that they have or will secure, at his own expense, all personnel required in performing the services under this Agreement. Such personnel shall not be employees or have any contractual relationship with the County. All personnel engaged in work under this Agreement shall be fully qualified and shall be authorized and permitted under federal, state and local law to perform such services. 8. Compliance with all Laws. The Provider, at its sole expense, shall comply with all laws, ordinances, orders and regulations of the federal, state or local governments, as well as their respective departments, commissions, boards, and officers, which are in effect at the time of execution of this Agreement or are adopted at any time following execution of this agreement. 9. Subcontract. The County and Provider deem the services provided under this Agreement to be personal in nature and Provider may not subcontract any rights or duties under this Agreement to any other party without prior written consent from the County. 10. Assignment. The Provider shall not assign this Agreement, including the rights to payment, to any other party without the prior written consent of the County. 11. Indemnification. Provider agrees to defend, indemnify, and hold harmless the County, for all loss, liability, claims or expense (including reasonable attorney's fees) arising from bodily injury, including death or property damage, to any person or persons caused in whole or in part by the negligence or willful misconduct of the Provider, except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this section to require Provider to indemnify the County to the extent permitted under North Carolina law. Nothing in this section is intended to affect or abrogate the County's sovereign immunity defenses. 12. Non - Appropriation. This Agreement is subject to the availability of funds to purchase the specified services and may be terminated at any time if such funds become unavailable. 13. Non - Discrimination. Provider agrees as part of consideration of the granting of funds by Orange County the parties hereto for themselves, their agents, officials, employees and servants agree not to discriminate in any manner of these basis of race, color, gender, national origin, age, handicap, religion, sexual orientation, familial status or veterans status with reference to any activities carried out by the grantee, no matter how remote. The parties hereto further agree in all respects to conform to the provision and intent of Orange County Civil Rights Ordinance, as amended and the Orange County Non - discrimination Policy. This provision is enforced by action for specific performance, injunctive relief, or other remedy as by law provided; this provision shall be binding on the grantees, the successors and assigns of the parties hereto with reference to the above subject manner. 14. Living Wage. Orange County is committed to providing its employees with a living wage and encourages agencies if funds to pursue the same goal. The County's living wage is $ 14.25 per hour. To the extent possible, Orange County recommends that Refugee Support Center provide a living wage to its employees. 15. Notice. The Parties hereto agree and understand that written notice, mailed or delivered, to the last known address shall constitute sufficient notice to the County and the Provider. All notices required and/or made pursuant to this Agreement to be given to the County and the Provides shall be in writing and mailed to the party addressed as follows: (Refugee Support Center) Orange County Outside Agency Performance Agreement Page 4 of 9 Rev. 7118 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA County: Finance & Administrative Services Provider: Refugee Support Center Orange County PO Box 1025 Post Office Box 8181 Carrboro, NC 27510 Hillsborough, NC 27278 16. Entire Agreement. This Agreement, including any referenced attachments, constitutes the entire Agreement between the parties and shall supersede, replace or nullify any and all prior Agreements of understandings; written or oral, relating to the matters set forth herein, and any such prior Agreements or understandings shall have no force or affect whatsoever on this Agreement. The County and Provider have read this Agreement and agree to be bound by all of its terms, and further agree that this Agreement constitutes the complete and exclusive statement of the Agreement between the County and Provider. 17. Severability. All clauses found herein shall act independently of each other. If a clause is found to be illegal or unenforceable, it shall have no effect on the other provisions of this Agreement. It is understood by the parties hereto that if any part, term or provision of this Agreement is by the Courts held to be illegal or in conflict with any laws of the State of North Carolina or the United States, the validity of the remaining portions or provisions shall not be affected, and the rights and obligations of the parties shall be construed and enforced as if the Agreement did not contain the particular part, term or provision held to be invalid. a. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement Provider affirms that Provider and any subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor, on the list created by the State Treasurer pursuant to G.S. 147 - 86.58. 18. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the intent of the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66. IN WITNESS WHEREOF, the Orange County and the Provider have signed this Agreement, effective on the last date this Agreement is signed by both parties as indicated by the dates set forth under signatures below. Fo) DocuSigned by'. FUX bakA , BD72F91B382B4C3... For --- a -c-- L- - '_ _�� _��,_ -____ County Government Docu5igned by: � �y 66KA&A, � ,MKALY'i 0637994B755E477... Bonnie tiammersiey, county Manager (Refugee Support Center) Orange County Outside Agency Performance Agreement Rev. 7118 8/16/2018 Date 8/17/2018 Date Page S of 9 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION 1. COVER PAGE a) Applicant Contact Information Applicant Organization's Legal Name: Refugee Support Center Applicant Organization's Physical Address: 401 NC 54 Bypass, E # 16, Carrboro, NC 27510 Applicant Organization's Mailing Address: PO Box 1025, Carrboro, NC 27510 Applicant Organization's Web Address: www.refugeesupportcenter.org Executive Director: Flicka Bateman Telephone Number: 919) 423 -1478 Tax ID Number: 46- 3944698 E -Mail: fbatemanrsca)-g mail. corn b) Funding Request List all FY18 -19 Human Services (HS) Funding Being Requested — For All Programs) and the Proposed Use of Funds (2 -3 lines or less) Program Carrboro Chapel Hill - HS Orange County-HS Total - HS Agency Administration (rent, utilities, insurance) $6,000 $6,000 $5,000 $17,000 Projected Estimates: Rent - $10,000; utilities - $3,000; insurance - $4,000 . Totals $6,000 $6,000 $5,000 $17,000 c) To the best of nay knowledge and belief all information and data in this application is true and current. The document has been duly authorized by the governing board of the applicant_ Signature: �`-',- ti- .._✓___ Executive Director Signature* i4) -=- �Boairdl Ch irperson Date - -- / / 16 ) -/ C� I � -4 Date AGENCY INFORMATION 1/18/2018 1:56:21 PM Page 8 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION c) DISCLOSURE OF POTENTIAL CONFLICTS OF INTEREST AND NON DISCRIMINATION CLAUSE Are any of the Board Members or employees of the agency which will be carrying out this program or members of their immediate families, or their business associates... YES NO ❑ ® a) Employees of or closely related to employees of the Town of Carrboro, the Town of Chapel Hill, or Orange County? ❑ ® b) Members of or closely related to members of the governing bodies of the Town of Carrboro, the Town of Chapel Hill, or Orange County? ❑ ® c) Current beneficiaries of the program for which funds are being requested? ❑ ® d) Paid providers of goods or services to the program or having other financial interest in the program? If you have answered YES to any question, please provide a full explanation below. NON - DISCRIMINATION Provider agrees as part of consideration of the granting of funds by funding agencies to the parties hereto for themselves, their agents, officials, employees and servants agree not to discriminate in any manner of these basis of race, color, gender, national origin, age, handicap, religion, sexual orientation, gender identity /expression, familial status or veterans status with reference to any activities carried out by the grantee, no matter how remote. The parties hereto further agree in all respects to conform to the provision and intent of Orange County Civil Rights Ordinance, as amended and the Orange County Anti - discrimination Policy. This provision is enforced by action for specific performance, injunctive relief, or other remedy as by law provided; this provision shall be binding on the grantees, the successors To the best of my knowledge and belief all of the above information is true and currents I acknowledge and understand that the existence of a potential conflict of interest does not necessarily make the program ineligible for funding, but the existence of an undisclosed conflict may result in the termination of any grant awarded. Signature:_. ive Director Signature: B rd'Chairpemrton Date Date and assigns of the parties hereto with reference to the above subject manner. AGENCY INFORMATION 1/18/2018 1:56:21 PM Page 9 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION 2. AGENCY INFORMATION (Be Very Brief and Concise) Please provide the following information about your agency (2 pages OR LESS): a) Years in Operation, Date of Incorporation (Month/Year): 07/2012. Incorporated 9/2013 b) Agency's Purpose /Mission (no more than a few sentences): The Refugee Support Center (RSC) is a volunteer -based organization established to facilitate the transition of Orange County refugees in their adjustment and integration into American culture. Our goal is to help refugees develop the skills and access the tools they need to thrive in their new home and allow them to become self- sufficient, contributing members of our society. c) Types of Services the Agency Provides (bullet format): • Housing • Employment • Transportation • Healthcare access • Immigration legal assistance (applications for green card, citizenship, and family reunification) • ESL and citizenship classes • After school tutoring • Food and clothing access • Enrichment for children • Interpretation and Translation • Pro bono legal assistance d) Agency's History with Providing These Services: Services scheduled on an ongoing basis at RSC, starting in 2012, included citizenship and ESL instruction as well as free lunch distribution to school age refugees during the summer. Other services listed above are on an "as needs" basis; that is, they are provided when refugees contact us for assistance. In 2015, our offerings expanded to provide immigration legal services when our organization became recognized and a staff member certified by the Department of Justice /Board of Immigration Appeals to provide immigration legal services. This had a significant impact on the services we could provide and the number of clients we served. In 2016 we were able to expand legal services through pro bono attorneys who assist in family law, wills, traffic citations, fraudulent transactions, and other legal issues. Moving into our own space in June of 2017 allowed us to expand what we are able to offer, as explained below. Please see Attachments 2.d, Graphs of Services for documentation of services provided in 2015, 2016 and 2017. e) Other Pertinent Agency Information (Ex. Has the agency experienced any major changes in the past year? Is there a new Executive Director? Are there new initiatives ?) Agency Information 1/18/2018 1:56:21 PM Page 11 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION We were located in donated space in the leasing office of a Carrboro apartment complex from July 2012 until June 2017. At that time, the organization moved to its own space in the complex, which has opened up opportunities to increase the quality of our services and the supervision of our volunteers. Having our own free standing Center has enabled us to: expand our citizenship and ESL programming, provide confidential office space, maximize opportunities for collaboration with other organizations serving refugees, provide dedicated space to store donated items and goods for distribution, and improve volunteer training and support by allocating training space and a centralized instructional materials library. Maintaining our location in an area where many refugees live and can access by foot or bus is a priority. From 2012 until 2016, we only served refugees from Burma because this constituted the refugee population in Orange County; this group still comprises approximately 97 percent of the refugees in the County. However, our clientele began to diversify two years ago when Arabic - speaking and Swahili- speaking refugees started to be resettled here and sought out the services of RSC. This increased our need to expand our contract interpreter pool. Both the move to our own space and the increased client diversification of needed interpreters has challenged our financial resources. f) Schedule of Positions (For Entire Agency) • Full Time Equivalent (FTE) staff will be noted as 1.00; half time as .50; quarter time as .25, etc. • Calculate a Full Time Equivalent for all recorded volunteer hours using the following: Total Volunteer Hours = Volunteer FTE 2,080 # of FTE - Full -Time Paid Positions: 0 # of FTE - Paid Part -Time Positions: 0 # of Volunteers: 98 # of FTE - Vol unteers:1 g) Living Wage Does this agency pay permanent employees a minimum living wage? (Yes /No) Yes Please note that although we have no permanent employees, we pay our contracted interpreters $15 per hour. Stipends are given to our volunteer coordinator and employment specialist. If yes, is this agency an Orange County Living Wage Certified Employer? No If no, please explain. Since we have no employees, we have not sought certification from Orange County. Agency Information 1/18/2018 1:56:21 PM Page 12 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION h) Agency Budget Is your agency currently receiving and /or requesting other (non -Human Services) local (Town of Carrboro, Town of Chapel Hill, Orange County) government funding? (Yes /No) Yes If yes, please list below: Include all programs that have funding requests /awards /totals from Carrboro, Chapel Hill, and Orange County governments (other than Human Services). DO NOT include federal funding sources, such as CDBG and HOME. Program FY17 -18 Award FY18 -19 Request Source Orange County Social Justice Funds rent and utilities $11,340 0 RSC was asked to apply by Orange County Mana er $11,340 0 *Add rows or attach additional page, if needed. ii. Submit your agency's budget. You may complete the provided template (separate As file) or you may submit your own budget file (as long as it contains the same information, and in a similar format, as requested in the provided template). Agency Budgets are required to define budget amounts for the previous program year, current program year, and next program year for the following categories: Revenues o Private Donations o Program Generated Revenue o Local Government Grants • Carrboro Human Services • Carrboro Other • Chapel Hill Human Services • Chapel Hill Other (DO NOT include CDBG funding here) • Orange County Human Services Agency Information 1/18/2018 1:56:21 PM Page 13 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION ■ Orange County Other (DO NOT Include HOME funding here) • Other Government Grants • Triangle United Way • State Government • Federal Government (CDBG /HOME /etc.) • Private Foundation Grants • Other Revenue • Expenditures o Compensation o Rent & Utilities • Supplies & Equipment • Travel & Training • Other Expenses iii. Does your agency budget show a Surplus or Deficit? We balance our budget annually. Is there a significant change? Yes /No Yes Please provide a brief explanation for Surplus or Deficit, and significant changes. Our FY runs Jan 1 — Dec 31. For RSC 's 2017 budget year, we show a surplus of $5,618.00 because we receive $11,340 from Orange County Social Justice Funds in June 2017 to cover rent and utilities from July, 2017 — June, 2018. The significant change is that our budget has grown; this is for two reasons. Due to our move to own location, we now incur rent, utilities and insurance expenses. Our need for more interpreters in various languages (Arabic, Burmese, Chin, Karen, Kinyarwanda, Rohingya and Swahili) has also resulted in budget growth. iv. What is your agency's fiscal year? January 1, 2018 — December 31, 2018 (Example: July 1, 2016 through June 30, 2017) Agency Information 1/18/2018 1:56:21 PM Page 14 of 26 DocuSign Envelope ID: 80124B29-E4DA-4BOD-A879-D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION Agency Budget Operating Budget for Entire Agency AGENCY NAME, AGENCY REVENUE Private Donations Agency Generated Revenue (fees) Local Government Grants: Human Services - Toym of Carrboro Other - Town of Can-lboro Human Services - Tom of Chapel Hill Other- Tom of Chapel Hill Human Services - Orange County Other - Orange County Other - Town of Hillsborough Other Government Grants Triangle United Way State Government Federal Government (CDBG/HOME/etc.) Private Foundation Grants Other Revenue Total Agency Revenue AGENCY EXPENSES Compensation Rent & Utilities Supplies & Equipment Travel & Training Other Expenses: Total Agency Expenses SURPI-MI(DEFICIT) FOR PERIOD FY 2018 -19 Agency Budget SuDDort Center I S I S - I S I Agency Information 1/18/2018 1:56:21 PM Page 15 of 26 Actual 2016-17 Estimated 2017-18 Projected 2018-19 Percent Change $ 12,600 S 14,260 $ 16,000 12% $ $ $ $ 6,000 $ $ $ $ $ 6,000 $ $ 5,000 - 11,340 - -100% $ $ $ 0 $ $ $ 0 $ 5 $ 0 $ S $ - 01 $ 12,000.00) $ 15,000.00 $ 15,000.00 $ - $ - $ 0 $ 24,600 18,500 $ $ 40,600 22,000 $ S 48,000 24,000 18% 9% - $ 1-1,340 $ 13,000 15% 3,600 $ 5,000 4:000 -20% 1 S)00: $ 1,000 $ - -100% S 1,500 1260 S 7.00G 456% S 24.600 S 40.600 1 S 48,000 18%1 I S I S - I S I Agency Information 1/18/2018 1:56:21 PM Page 15 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION 3. PROGRAM INFORMATION (Submit a separate Section 3 for each program) Program Name: Agency Administration: Rent, Utilities, Insurance Program Primary Contact and Title: Flicka Bateman Telephone Number: (919) 423 -1478 E -Mail: fbatemanrsc(o-)gmail.com a) Indicate the type of Human Service Needs Priority, if program applicable: ® Priority Area #1: safety -net services for disadvantaged residents ® Priority Area #2: education, mentorship, and afterschool programming for youth facing a variety of challenges ® Priority Area #3: programs aimed at improving health and nutrition of needy residents b) Indicate the type of program for which you are requesting funding (Check all that apply to this program) Program Category Youth Adult Elderly Disabled Public Housing Neighborhoods /Residents Affordable Housing X X X x X Affordable Healthcare X X x x X Education X X x x X Family Resources x x x x X Jobs /Jobs Training X x X Food X X x x X Transportation x x x x X Other: Immigration Legal Services X X x x X c) Provide a bulleted list of other agencies, if any, with which your agency coordinates /collaborates to accomplish or enhance the Projected Results in the Program(s) to be funded. For each, briefly describe the coordinated /collaborative efforts. • Orange Literacy: This agency provides funding for teacher and materials for on -site citizenship class • Family Reading Partners: Agency volunteers schedule "story time" sessions on site for refugee parents and children whom we recruit and arrange interpreters for. • Carrboro Community Health Clinic: The clinic refers clients to our services and we assist clients with making medical appointments and medication refills. • Orange County Departments of Health and Social Services: We make appointments, collaborate on completing immunization records for green card applications, and refer clients when they move from out of state. Receive referrals for immigration legal services. PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 16 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION • Chapel Hill Public Housing: We coordinate with CHPH to complete applications and public housing process; follow up with CHPH for refugee applicants still on wait list and assist those who have been selected with move -in requirements • CHCCS ESL Department: Work with ESL director, teachers, and interpreters to maximize resources for students and families, including after school tutoring • Church World Service (resettlement agency): assist with their refugees newly resettled in Orange County: provide ESL classes for clients referred to us; collaborate on job acquisition and immigration legal services • World Relief (resettlement agency): provide services for their clients upon referrals • Learning Outside: provide scholarships for afterschool programs and summer camps for RSC- designated school -age refugees. • Furniture Project: provide furniture for refugee apartments. • UNC Outreach 360: recruits UNC student volunteers to tutor school age refugees and adults and increases campus awareness of refugees • Hillsborough Progressives in Action — collaborates with RSC to help some of the neediest of our families. Program Description (3 pages OR LESS) Please provide the following information about the proposed program: d) Summarize the program services proposed and how the program will address a Town /County priority /goal? Program services proposed: a centralized location (made possible with funding for rent, utilities and requisite insurance) for refugees to access safety -net services and assistance related to the following: Affordable Housing: accessing affordable housing by completing public housing, Habitat, Home Trust applications and seeing refugees through the process if they are selected; coordinating furniture for dwelling units. Affordable Healthcare: navigating the healthcare system by making medical appointments, accompanying refugees to appointments if requested, completing applications for ACA and employment -based insurance, UNC Healthcare Charity Care, Medicaid and SSI /Disability; understanding medical bills and setting up payment plans; assisting with medication refills and understanding instructions. Education: navigating educational systems, including preschool, public school, community college, and adult education; coordinating and supervising volunteer tutors for school -age and adult refugees; providing ESL and citizenship classes; voter registration and education; securing scholarships for after - school camp, summer camp and enrichment programs; holding annual Backpack and School Supplies Give Away. PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 17 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION Family Resources: conducting monthly Diaper Day when donated diapers are distributed; providing donated clothing; assisting with personal finance - budgeting, understanding bank accounts, writing checks, deadlines for bills; accessing attorneys, either pro bono or low bono for citations, divorce, custody, domestic violence, SSI appeals, home purchases; offering "Story Time" for parents and their children. Jobs /Job Training: applying for jobs, practicing for interviews, advocating with employers and potential employers, assisting with completion of paperwork related to hiring process; troubleshooting with supervisor and refugee when issues arise. Food: completing Food Stamps, Free /Reduced Lunch, PORCH and TABLE applications; distributing donations of food and grocery store gift cards; distributing Food for Summer lunches (not done summer of 2017 due to our move). Transportation: teaching bus usage; driving to appointments; providing instruction to pass driver's license test (both written and driving components using refugees' vehicles); assisting with purchasing cars/ insurance /getting repairs /negotiating with unscrupulous sellers. Immigration Legal Services — completing and submitting green card, citizenship, family reunification, and derivative citizenship applications; accompanying refugees to USCIS when necessary and speaking on their behalf with USCIS officials. RSC provides a full range of services, many of which utilize or connect clients to appropriate towns and county services. e) Describe the community need or problem to be addressed in relation to the Chapel Hill Human Services Needs Assessment, Orange County BOCC Goals and Priorities, Town of Chapel Hill Council Goals, Carrboro Board Priorities, or other community priorities (i.e. Council /Board Goals). Reference local data (using the provided links, i.e. Chapel Hill Human Services Needs Assessment) to support the need for this program. Refugees coming to Orange County face numerous challenges. Arriving in a new country with the loss of support from extended family and established cultural networks, they encounter significant obstacles. These include securing work and housing, accessing health care, mastering public transit, raising children in an unfamiliar culture and educational setting, and navigating the legal system. In addition, cultural and language barriers pervade every aspect of their lives along with their experiences of severe trauma and struggle preceding and during the course of their flight. These barriers are met with a fierce determination to improve their lives and those of their children. Nonetheless, perseverance and resilience alone cannot offset all obstacles; and for many situations, refugees need guidance and assistance. Refugees are assisted with resettlement in their first three months by resettlement agencies, which have cooperative agreements with the Department of State. After 90 days, these agencies typically phase out to start working with other arrivals. It is following this 90 -day period that RSC services are most often sought after and accessed long term. Having a brick - and - mortar office identified, refugees in Orange PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 18 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION County know where to go when assistance is needed. The assistance provided corresponds to the goals of Carrboro, Chapel Hill and Orange County. The 2007 Orange County Health Department Assessment: Community Diagnosis in 2007 identified several themes expressed by refugees that hindered their integration into the community: lack of knowledge of community resources and how to access them, inconvenient locations and times for Adult Education classes, and language barriers. Orange County Board of County Commissioners (BOCC) has an overall goal to ensure economic self - sufficiency and another goal to ensure a community network of basic human services and infrastructure that maintains, protects, and promotes the well- being of all county residents. Chapel Hill Town Council has the goal of creating a place for everyone and to support community prosperity, as well as a sub -goal to support affordable housing. Goals of the Carrboro Board of Aldermen include to enhance and sustain the quality of life /place issues for everyone and to maintain ethnic and economic diversity. RSC is part of the network of services and infrastructure that helps meet the needs of refugees in our community. Our location in an apartment complex where refugees live and which others can access easily addresses the issues of: availability of resources (donations, assistance in navigating the culture and key agency providers), education (ESL and citizenship classes on site), language barriers (Arabic, Burmese, Chin, Karen, Kinyarwanda, and Swahili interpreters available daily) and trust. In addition, these community goals are supported as RSC assists refugees to: a) complete applications for benefits, jobs, rentals, school registrations; b) manage and take control of their personal finances; c) understand the legal system by engaging with RSC pro bono attorneys when legal issues arise; d) provide after school tutoring for school age refugees; and e) secure green cards and ultimately citizenship. Support and step by step instruction helps build refugees' self confidence and their ability to stand on their own, be less dependent on government resources, and become contributing and productive members of our community. f) Who is your target population of individuals to benefit from this program and how will they be identified and connected with the program? In 2017 we served 670 refugees, all of whom struggle financially, culturally and emotionally. The largest number of refugee clients are from Burma and include Burman, Chin, Karen, Karenni, Mon, and Rohingya ethnic groups. Our target population also includes in- county refugees from Syria and Congo /Rwanda. Some refugees are referred to us by resettlement agencies or by social service and health care providers. However, the vast majority comes to us by "word of mouth ". This suggests that the refugee communities trust RSC, that they bring their friends and neighbors to us to be helped just they were helped. PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 19 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION g) Describe the credentials of the program manager and other key staff. (Ex. Identify Program Manager and credentials, describe training provided to volunteers, etc.) Flicka Bateman, Director. Dr. Bateman established RSC after over a decade of volunteering part -time while being employed by the local school system as the principal of the Hospital School at UNCH. Interfacing with both the local healthcare system and school district in that role enabled her to cultivate relationships and networks that are crucial to RSC today. She is also a DOJ (Department of Justice) accredited representative trained and authorized to provide limited immigration legal services. As a former Peace Corps volunteer, the director has experience living and interacting with other cultures. Sunny Chew,Volunteer Coordinator. The coordinator has a Masters of Education in English as a Second Language (ESL) and has taught ESL in Asia as well as in the US. She currently is an ESL tutor at CHICLE and the Augustine Project. Mrs. Chew manages a volunteer load of over 75 individuals by providing orientation, on -going consultation, matching volunteers with refugees, keeping the citizenship and ESL curriculum library current, and maintaining records. Taylor Billings, Employment Specialist. Our specialist is a second year Master of City and Regional Planning student. He has professional, teaching and research experience in city planning, housing, economic development, and public policy. At RSC, Mr. Billings assists refugees with obtaining and maintaining employment, develops relationships with employers and supervisors, and troubleshoots when asked to intervene in employer - employee issues. Henry Lister, Community Outreach Facilitator. Dr. Lister has experience teaching at both the public school and university level, as well as prior work writing grants for non- profit organizations. In his role as facilitator, he interacts with community groups who reach out to RSC for special projects, organizes fund raisers, and engages and educates Carrboro, Chapel Hill, and Orange County residents about RSC, its goals and needs. h) Describe the specific period over which the activities will be carried out and include an implementation timeline. All activities will run from July 1, 2018 —June 30, 2019. i) Why is funding this program a good investment for the community? How does funding this program add value to the community? (250 words OR LESS) (250 words OR LESS) At an annual cost of $24.29 per refugee, RSC, through reliance on a diverse group of volunteers, is a cost effective way to assist refugees on their road to self- sufficiency. In non - monetary ways, value is added to the community when refugees are able to participate fully in community life. We believe if refugees in our community can become PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 20 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION integrated into and stand on their own in our workplaces, schools, and other spaces of public life, they are less likely to be perceived as threats and /or burdens and more likely to experience greater acceptance. Thus, RSC attempts to address a prevailing attitude fraught with suspicion, fear, and anger toward refugees. A community always benefits from diversity. Our community benefits when this strand of diversity —one of the most vulnerable populations in our nation —is informed, involved and equipped to pursue the American Dream and to be more fully engaged in the life of Carrboro, Chapel Hill, and Orange County. j) Describe what would happen if requested funding is not awarded at all or if a reduced allocation is recommended. We would realign our funding targets to ensure that direct services to refugees are maintained as much as possible. For example, we would omit stipends for key volunteers. We will also seek other sources of funding from foundations and will increase outreach to potential donors. There is, however, a breaking point where minimum funding for us to continue —even with reduced services —is critical. Rent, utilities, and insurance are required no matter how much other program components are reduced; therefore, not receiving full funding jeopardizes our ability to continue providing services in the future. k) What percentage of your target population is low- moderate income? 100% 1) What efforts do you make to seek feedback about your program from your target population (e.g. survey, evaluations, etc. ?) As of this writing we have piloted a client feedback survey and will begin its implementation after it is translated into the necessary languages. Another form of feedback is our knowledge of how people hear about our services. We do no advertising or recruiting of clients; instead, refugees tell other refugees about our services and those, in turn, tell others. This is powerful validation that our program is respected, trusted, and valued by those we serve. m) Include any other pertinent information. PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 21 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION Additional Program Information 1) Target Population Complete the following tables, with numbers (not percentages) of individuals served and to be served, to the best of y our ability, Program Target Population Demographics Gender Male Female Total Ethnicity African - American American Indian or Alaska Native Asian Caucasian Native Hawaiian or other Pacific Islander Other: Congolese, Syrian Total Of the above, how many Hispanic /Latino Of the above, how many non - Hispanic /Latino Total Age Geographic Location 0 -5 years 6 -18 years 19 -50 years 51+ years Total Alamance County Chatham County Durham County Wake County Orange County Breakdown Chapel Hill Public Housing Town of Chapel Hill (Non - Public Housing) Town of Carrboro Town of Hillsborough City of Mebane (Orange County) Orange County (Outside Municipalities) Actual Estimated I Projected 2016 -17 2017 -18 1 2018 -19 322 332 336 348 358 364 670 680 700 72 75 80 670 680 700 596 598 601 82 1 82 82 670 1 680 700 74 82 99 670 680 700 72 75 80 670 680 700 670 680 700 72 75 80 80 82 88 436 441 450 82 1 82 82 670 1 680 700 174 180 190 160 160 162 312 309 320 16 21 18 8 10 10 Total 1 670 680 1 700 PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 22 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION Work Statement m) Complete the Work Statement Chart to describe the work to be performed. This chart is used to document program activities, program goals, performance measures, and actual results. (Add more rows as needed) If this is a new program, you will only document the projected information. Every program is required to have AT LEAST 1 Program Activity, which should be SMART (,2pecific, Measurable, Achievable, Relevant, and Time - bound. Click on SMART Goals to learn more. • Program Activities should outline major activities the agency implements to accomplish its program goals. (i.e. Deliver meals to elderly /disabled residents.) • Program Goal should explain what the program is trying to achieve /accomplish. Goals are statements about what the program should accomplish. (i.e. Deliver 100 meals per day, Monday- Friday.) • Performance Measures describe how you will evaluate the degree in which you achieved the stated goals. (i.e. Will track the number of meals delivered each day.) • Actual Program Results use program results to indicate the actual measureable achievement of goals. If goals were not met, please explain. (i.e. Delivered an average of 105 meals per day.) Work Statement Chart for Program 1. Program Activity Name Agency Administration Program Goal Centralized location to connect refugees to services and resources. Performance Measures 80% of survey respondents indicate that they received the help they came for and will return if needed. Previous Year Program Results n/a Current Year Estimated Results n/a Next Year Projected Results 80% of survey respondents will indicate that they received the help they came for and will return if needed 2. Program Activity Name Agency Administration Program Goal Centralized location to store and distribute diapers, clothes, food, school supplies, and household items Performance Measures 100% of donated items are distributed to refugees Previous Year Program Results n/a Current Year Estimated Results 100% of donated items are distributed to refugees Next Year Projected Results 100% of donated items will be distributed to refugees 3. Program Activity Name Agency Administration Program Goal Centralized location to distribute diapers, clothes, food, school supplies, and household items Performance Measures 60% of all clients receive at least one donated item Previous Year Program Results n/a Current Year Estimated Results 35% of all clients receive at least one donated item Next Year Projected Results 60% of all clients will receive at least one donated item 4. Program Activity Name Agency Administration Program Goal Centralized location for immigration legal services Performance Measures 95% of all green card applicants receive their cards within 10 months Previous Year Program Results n/a PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 23 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION Current Year Estimated Results 95% of all green card applicants receive their cards within 10 months Next Year Projected Results 95% of all green card applicants will receive their cards within 10 months PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 24 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION n) Program Budget 1. Submit your program budget. You may complete the provided template (separate As file) or you may submit your own budget file (as long as it contains the same information, in the same format, as requested in the provided template). Program Budgets are required to define budget amounts for the previous program year, current program year, and next program year for the following categories: Revenues • Private Donations • Program Generated Revenue • Local Government Grants • Carrboro Human Services • Carrboro Other • Chapel Hill Human Services • Chapel Hill Other (DO NOT include CDBG funding here) • Orange County Human Services • Orange County Other (DO NOT Include HOME funding here) o Other Government Grants • Triangle United Way • State Government • Federal Government (CDBG /HOME /etc.) • Private Foundation Grants o Other Revenue Expenditures • Compensation • Rent & Utilities • Supplies & Equipment • Travel & Training • Other Expenses 2. Program Budget Detail — Provide description of "other" budget items, not defined. 3. This program budget represents what percent of the agency budget? 35.4% 4. COST PER INDIVIDUAL This Cost per Individual must reflect the total program budget divided by the total number of program individuals in this application. PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 25 of 26 Actual 2016 -17 Estimated 2017 -18 Projected 2018 -19 Total Cost of Program n/a n/a $17,000 Total # of Individuals 700 Cost Per Individual $24.29 PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 25 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION PROGRAM NAME PROGRAM REVF -NUE Private Donations Program Budget Operating Budget for Program Refugee Support Center Program Generated Revenue Local. Government Grants: Hinman Services - Town of Carrharo Other - Town of CanWro Human Services - Town of Chapel Hill Other - Town of Chapel Hill Human Services - Orange County Other - Orange County Other - Town of HillsLcrough Other Government Grants Triangle United Way State Government Federal Government (CDBG /HOMFJetc_) Private Foundation Grants Other Revenue Total Program Revenue PROGRAM EXPENSES Compensation Rent & Utilities Supplies & Equipment Travel & Training Other Expenses: Insurrnre Total Program Expenses SURPLUSJ(I]EFICIT} FOR PERIOD FY 2018 -19 Program Budget Actual 2016-17 sti hate 2017 -18 relectec 2018 -19 Percern Change $ - h - $ 0 0 $ - $ 11,340 $ - - 100% 0 0 0 - $ - $ - 0 S - $ - $ - 0 0 S - 11,340 S 17,000 500% $ - $ 11,340 $ 13,00D 15% S - 11 10 S 17.000 50% PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 26 of 26 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA 151:4: I 1111"Iu Scope of Services — FY 2018 -19 Outside Agency Performance Agreement Agency Name: Refugee Support Center Program Name: Agency Administration Funding Award: $5,000.00 Outline how the agency will spend Orange County's funding award. Expense Description Amount Partial Funding for Rent, Utilities, Insurance $ 5,000.00 Program Services Outline the critical services (activities) the agency will employ to attain the Anticipated Outcomes below, by June 30, 2019. • Provide a centralized location to connect refugees to services and resources • Provide a centralized location for authorized immigration legal services • Provide a centralized location to distribute diapers, clothes, food, school supplies, and household items Anticipated Outcomes The Anticipated Results column must include quantifiable results in the form of number of persons /units served within Orange County, only (all Towns and municipalities). If you use percentages, you must also provide the total number of participants within that measure's description or for an earlier performance measure. Performance Measures Anticipated Results On Client Satisfaction Survey administered to a sample of refugee clients (25 clients per quarter), 95 95% of respondents will indicate receiving the help they came for and will return. (Total number of clients is 100 by end of Fiscal Year.) 95% of refugee clients seeking assistance in submitting citizenship applications will receive their 48 citizenship within 12 months of filing. (Total number of clients is 50 by end of Fiscal Year.) 60% of refugee clients will receive at least one donated item annually. (Total number of clients is 420 700 by end of Fiscal Year.) Dam Signed by: FU&A b�iAn. Director, Refugee Suppor Cen%46/2018 Certified by: BD72F91B382B4C3... _ Title: late: (Provider's Signature) DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA ATTACHMENT "A" Orange County Certifications — FY 2018 -19 Outside Agency Performance Agreement Chief Contact, Administrators, Chief Executive Officer and Chief Financial Officer I certify that I have provided a list of the chief contact, administrators, chief executive officer and chief financial officer for my agency with this Agreement and that I will keep it current to the County of Orange. The list should be in writing with the name, title, residential address; phone and email address and if possible, fax number. Officers and Board of Directors I certify that I have provided a current list of the Officers and Board of Directors with this Agreement and that we will continue to update the list as changes occur. The list should be in writing, with the name, physical address, mailing address and if possible, phone, fax and email address. Budget Submission I certify that I have provided a budget for the period to be covered by funding Orange County, and that any substantive changes made to this budget have been in advance authorized in writing by Orange County. Annual Financial Review I certify that I have provided a copy of the latest annual Financial Review for our agency and the budget adopted by the agency for the fiscal years encompassing this Agreement. If not, please explain on a separate sheet of paper. Alignment with Organization's Mission I certify that the programs and services for which this funding is requested align with the mission of the organization. Intended Purpose I certify that the funds provided to the agency under the terms of this Agreement will be used for a public purpose and shall only be used for the purposes intended and any money not used for those purposes will be promptly returned to Orange County. DacuSigned by: Certified by: gD72F91B382MC3... - (Provider's Signature) Title: Director, Refugee Support "Ater /16/2018 (Refugee Support Center) Orange County Outside Agency Performance Agreement Page 9 of 9 Rev. 7118 DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA REFUSUP -01 VDECAMP AC�Ri � CERTIFICATE OF LIABILITY INSURANCE DATE (MM7❑❑IYYYY) 01/18/2018 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy=ies) must have ADDITIONAL INSURED provisions or be endorsed, If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in 'lieu of such endorsement(s). PRODUCER Summers Thompson Lowry, Inc. 100 Europa Drive Suite 5716 Chapel Hill, INC 27517 -2393 CONTACT NAM E• SA"12 N , E,t; (919) 968 -4472 �q+c, No ):(919) 942 4227 E -Mail D❑RE ,Info@STLinsure.com INSURER(5} AFFORDING COVERAC,E NAIC p INSURER A : Alliance for Non - Profits for Insurance Risk Retention Group INSURED INSURER B : INSURER c x Refugee Support Center INSURER D: 01116/2018 401 NC 54 E -16 INSURER E DAMAGE TO s NTTE Carrbaro, NC 27510 INSURER F: 20,000 rrrnvcoence CERTIFICATE NUMBER: REVISION NUMBER: . THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR L R TYPE OF INSURANCE ADDL lNSD. S.UBR POLICY NUMBER POLICY EFF MM POLICY EXP I LIMITS A x. COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE S 1't100,00iQ CLAIMS -MADE ❑X OCCUR x 018 -53837 01116/2018 01/16/2019 DAMAGE TO s NTTE $ 500,000 MEd EXP An Y one Person) 20,000 PERSONAL & ADV INJURY _ S_ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: POLICY JECT L:1 LOC ❑ GENERAL AGGREGATE S 2,000000 PRODUCTS IO 2,000,000 $ S OTHER: AUTOMOBILE LIABILITY COMBINED INGLE LIMIT S BODILY INJURY Per pwsonj S ANY AUTO BO�ggDILY INJURY Per accident S OWNED SCHEDULED AUTOS ONLY AUTOS ryry HIRE S ONLY AVr ONELYD Peraaiddenl AMAOE S S UMBRELLA LIAR OCCUR EACH OCCURRENCE S AGGREGATE S EXCESS LIAR CLAIMS -MADE DEL) I I RETENTIONS S WORKERS COMPENSATION AND EMPLOYERS' LIABILITY YIN ANY PROPRIETORIPARTNERIEXECUTIVE PR OTH_ STAT EE E.L. EACH ACCIDENT s E.L. DISEASE - ER EMPLOYE $ {M ndato'ryin NH} EXCLUDED? I NIA E.L. DISEASE - POLICY LIMIT S If yes, desedbL under OF OPERATIONS below A DESCRIPTION Directors & Officers 2018- 53837DO 01/1612018 01116/2019 D &t7 1,000,000 A General Liability 2018 -53837 01116/2018 01/16/2019 Sexual Abuse 1,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Certificate holder is added as Additional Insured as respects General Liability as required by written contract C ERT IFICATE H{}LDER CANCELLATION ACORD 25 (2016103) ®1988 -2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Orange County THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS, 200 S. Cameron Street Hillsborough, NC 27278 AUTHORIZED REPRESENTATIVE ACORD 25 (2016103) ®1988 -2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD