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ORANGE COUNTY BOARD OF HEALTH
August 26, 2015
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ORANGE COUNTY HEALTH DEPARTMENT MISSION STATEMENT: To enhance the quality
of life, promote the health, and preserve the environment for all people in the Orange County
community.
THE ORANGE COUNTY BOARD OF HEALTH MET ON August 26, 2015, at the Orange
County Health Department, 300 West Tryon Street, Hillsborough, NC.
BOARD OF HEALTH MEMBERS PRESENT: Susan Elmore, Chair; Liska Lackey, Vice Chair;
Commissioner Mia Burroughs, Paul Chelminski, Dan Dewitya, Jessica Frega, Nick Galvez, Sam
Lasris, Reena Mehta and Tony Whitaker.
BOARD OF HEALTH MEMBERS ABSENT: None.
STAFF PRESENT: Dr. Colleen Bridger, Health Director, Christy Bridges, Physician Assistant;
Alan Clapp, Environmental Health Director; Brent Davis, Communications Specialist; Princess
Davis, Office Assistant I; Donna King, Health Promotion & Education Services Director; Pam
McCall, Public Health Nursing Director; Kimberlee Quatrone, Administrative Officer; Stacy
Shelp, Communications Manager; Meredith Stewart, Public Health Program Manager; La Toya
Strange, Administrative Assistant II; April Walker, Medical Office Supervisor and Allison Young,
Health Informatics Manager.
GUESTS PRESENT: None
I. Welcome
Dr. Bridger introduced new staff members: Christy Bridges, Physician Assistant; Brent Davis,
Communications Specialist; Princess Davis, Office Assistant I; and Allison Young, Health
Informatics Manager.
II. Public Comment for Items NOT on Printed Agenda: None.
III. Approval of the August 26, 2015 Agenda
Motion was made by Mia Burroughs to approve the agenda, seconded by Nick Galvez
and carried without dissent.
IV. Action Items (Consent)
A. Minutes Approval of June 24, 2015 Meeting
Motion to approve Consent Agenda without corrections to the June 24, 2015 minutes was
made by Sam Lasris, seconded by Jessica Frega and carried without dissent.
V. Educational Sessions
A. ICD-10 Preparedness
April Walker, Medical Office Supervisor, presented an update on the ICD-10 Implementation.
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Ms. Walker began by defining the ICD-10-CM. The ICD-10-CM, International Classification of
Diseases, 10th Edition, is a clinical cataloging system that will be replacing its predecessor, ICD-
9-CM. All entities covered under HIPAA must transition to ICD-10CM coding and be in
compliance per U.S. health care regulations by October 1, 2015. ICD-10 consists of diagnosis
coding for all U.S. health care settings and inpatient procedure coding for all U.S. hospital
settings. The ICD-9 codes will be changing from 3-5 alphanumeric digits to the 3-7
alphanumeric digits used in the ICD-10 coding.
Next, Ms. Walker explained the reasoning for the transition which includes:
• Improving clinical communication;
• Capturing data to better describe the clinical services overall;
• The ICD-9 cannot accommodate the addition of codes to reflect new diagnosis and
procedures; and
• Exchanging information across country borders.
Ms. Walker continued by introducing the ICD-10-CM Implementation Team. She also presented
budgetary, system and business impact assessments. First, she began with the budgetary
impact. The total anticipated cost of the ICD-10 transition is under $1,000.00. This includes
staff training cost, new code books and/or coding assistance software and modification of
processes and forms. In regards to the system impact assessment, she stated that Patagonia
and Office Ally tested claims on behalf of the health departments with all test claims submitted
passed; although, some test claims are still pending. Ms. Walker also stated ESB and Claims
side entry of ICD-10-CM code have been tested as well as clinical documentation. The new
ICD-10 codes are in Patagonia waiting to be uploaded on October 1st. When asked if dental
codes were affected, Ms. Walker responded that they’re not affected by this transition. Lastly,
she spoke about the minimal business impact that the transition has caused on Administrative
Services and the clinical areas. There has been the implementation of cheat sheets in all exam
rooms which include commonly used codes. Manuals have been created for providers. There
is also a code lookup system in Patagonia.
The BOH members had several questions that were addressed by Ms. Walker and Dr.
Bridger.
B. 4th Quarter Financial Reports
Dr. Colleen Bridger reported on the 4th Quarter Financial report which was included in the
packet. Average YTD monthly revenue in FY15 after the 4th Quarter is $205k/month or $2.5M
YTD, representing 100.15% of our overall budgeted revenue for the year. This is an increase
from an average of $174k/month in FY14. Year-end revenue is in line with initial budget
projections ($207k/m, $2.5M/y). Due to slightly exceeding our anticipated revenues, budgeted
Medicaid Maximization funds were not transferred into the budget at the end of the fiscal year,
which is in accordance with Health Department practices. Expenses were lower than budgeted
at 93%.
The BOH members had questions that were answered by Dr. Bridger.
C. 4th Quarter Billing Dashboard Reports
Dr. Bridger also reported on the 4th Quarter Billing Dashboard. After surpassing our billing
accuracy goal of 80% in FY 13-14, we set a new goal of reaching 90% in FY 14-15. The
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average billing accuracy rate for medical at the end of FY 14-15 is 91% as compared to 86% in
FY 13-14 and the average rate for dental for FY 14-15 is 96% as compared to 73% in FY 13-14.
Progress continues in refining our definition of billable claims, though the billing accuracy
percent presented here always reflects a conservative estimate of accuracy. Though reducing
the proportion of unpaid Self-Pay claims is a work in progress, it’s not likely we will ever recover
100% of those claims.
Dental earned revenue has consistently increased from year to year, and FY 14-15 average
monthly revenue ($35k/month) exceeded our budget projection ($32k/month). FY 14-15 dental
revenue totaled $423k as compared to $317k in FY 13-14.
Medical earned revenue has exceeded the budgeted projection for FY 14-15. The monthly
average after the fourth quarter ($50k/month) is greater than FY14 ($44k/y) and FY13 ($25k/y),
but slightly higher than our budget projection ($48k/month). Improved billing efforts (coding,
payment collections, and debt set-off) contributed to the higher revenue collections for FY 14-
15.
The BOH members had several questions that were answered by Dr. Bridger.
D. Annual Bad Debt Write Off
Dr. Bridger began by notifying the BOH members that per the department’s Delinquent and
Uncollectable Accounts policy (15.0), uncollectible accounts are to be administratively written off
the books. The purpose of this accounting function is to precisely account for and pursue funds
which are truly unrecoverable. The last administrative write-offs were performed by the Board of
Health in September 2014 (Personal Health, Dental Health, and Environmental Health) for FY
2012 and FY 2013 in the amount of $9,073.75.
Personal Health, Dental Health, and Environmental Health continue to participate in the NC
Debt Set-Off Program, which allows the county to collect debts on delinquent accounts with a
balance between $50 and $4,000 through the customer’s tax refund. The Health Department
anticipates collecting payments on delinquent accounts being pursued through the NC Debt
Set-Off program; therefore, those accounts are not included in this write off request.
This year, there were 157 uncollectable accounts with the total debt write off equaling
$5,288.36. The motion to administratively write off a total of $5,288.36 in uncollectible debt from
was made by Paul Chelminski, seconded by Sam Lasris and carried without dissent.
The BOH members had questions that were answered by Dr. Bridger.
E. NALBOH Meeting
Susan Elmore, Chair, gave a brief summary of the National Association of Local Boards of
Health 2015 Annual Conference that took place on August 5-7th in Louisville, KY. Ms. Elmore
began by stating that the conference focused on the six functions of governance which are
policy development, resource stewardship, legal authority, partner engagement, continuous
improvement and oversight. She conveyed the effectiveness of the keynote speakers (Carter
Blakey, James G. Hodge, Jr., Ali S. Kahn) as well as how great the breakout sessions were.
The conference allowed an opportunity to meet and speak with other local boards and discuss
the issues that they’re tackling and/or have found to be challenging. Ms. Elmore recommended
that the Chair and/or Vice-Chair attend this annual conference.
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There were no questions asked by the BOH members.
VII. Reports and Discussion with Possible Action
A. BOH Policy & Procedure/By-laws Review
Meredith Stewart, Public Health Program Manager, began by informing the BOH members that
the BOH is required to review their Policies and Procedures each year to meet accreditation
standards. She then informed them that this is just a review of the recommended edits and the
Fee and Eligibility sections will be presented at the BOH meeting in October. Next, Ms. Stewart
outlined the recommended changes with the BOH members to which the final approval of the
revised policies will occur in October. Ms. Stewart also brought before the BOH members the
recommendation of voting to repeal the by-laws in October as well. The reasoning is that the
accreditation guidance on this issue states:
“This activity requires that the BOH have Operating Procedures. Although the BOH may
have Bylaws, a set of Bylaws alone will not meet the requirements of this activity. There have
been past concerns that local health departments may include items in bylaws that do not
comply with state statutes. The Institute of Government recommends that the BOH have
operating procedures instead of bylaws. An Operating Procedures template is located on the
NCLHDA website. It has been reviewed by the Institute of Government and is free of any
potential legal problems. Please note that in many instances a BOH will usually repeal their
Bylaws and replace them with the Operating Procedures.” (Accreditation Benchmark 34,
Activity 1).
The Operating Procedures template matches the format and content of the Board of Health’s
existing Policy III.A. Necessary information from the By-Laws, including Terms of Office, have
been moved to Policy III.A. The remainder of the content of the existing By-Laws will be moved
to a procedural document to be referenced as needed by the Board.
After several comments from the BOH members, they chose to not make any changes to the
BOH Policies and Procedures. Ms. Stewart concluded with stating that they will be seen again
without the tracked changes for voting at the BOH October’s meeting. Dr. Bridger added the
reminder that the voting will take place at October’s meeting as the meeting in September is
dedicated to BOH training.
The BOH members had several questions that were answered by Meredith Stewart and
Dr. Bridger.
B. Fee Schedule and Requested Changes
Dr. Colleen Bridger began by stating that the fee schedules are reviewed on an annual basis.
These fees are associated with clinical services. The Orange County Health Department fee
schedule was reviewed by the BOH members. The proposed changes are to:
• Eliminate Environmental Health well water testing fees for medical referrals. This will
allow clients in the Newborn/Postpartum Homevisiting Program that are on well water
to have the water tested at no charge. The Health Department would waive the fee if
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the well water test is medically-referred. The majority of clients whose medical
professional refers them to have their well water tested qualify for Medicaid or have a
low enough income to pay $0 on the medical clinic sliding fee scales.
• Personal Health requests the addition of new fees for multiple procedures codes.
These procedures may have been in use at other times under different procedure
codes or are more descriptive than current procedure codes that are in use. The
division also requests to charge fees for new vaccine types and brands on the
market. Finally, Personal Health requests to increase the fees for multiple vaccines
that have increased in cost since the last fee change; in many cases this was in 2009
and 2012.
In response to BOH members’ comments, Dr. Bridger informed them that there was no cost-
impact to the Health Department and that the Health Department is also looking into the
logistics associated with discounting charges prior to applying the sliding fee scale. She also
mentioned that there is no statute on how many times/when the fees can change; although, the
General Statute does offer guidance. She also indicated that the fees the Orange County
Health Department charges are based on what Medicaid will pay which is consistent with most
of the other county health departments.
The BOH members had several questions that were addressed by Colleen Bridger.
Motion was made by Jessica Frega to approve the proposed fee changes for 2015-2016
as presented and forward to the Board of County Commissioners for action, Sam Lasris
seconded, and carried without dissent.
C. BOH Recommendations – Engineer & General Public Positions
BOH members, Nick Galvez and Dan Dewitya, reviewed several applications for the
General Public and Engineer positions. They recommended Barbara Chavious for the
General Public position and Timothy Smith for the Engineer position. Barbara
Chavious, who is very involved in the community, had been a previous BOH member
years ago and has a passion for substance abuse and mental health issues. Timothy
Smith has been an engineer for 36 years, has environmental health experience and was
deemed good critical thinker and long-time Orange County resident.
Motion to recommend Barbara Chavious and Timothy Smith to the BOCC that Sam Lasris
be appointed to the BOH, was motioned by Nick Galvez, seconded by Tony Whitaker, and
carried without dissent.
D. Health Director’s Report
There were no questions from the Board regarding the Health Director’s Report included
in the packet. Dr. Bridger emphasized that the Health Department has had a busy couple
of days in regard to Communicable Diseases in Orange County. She gave a brief
description of some of the cases that the Health Department had to monitor including
pertussis, salmonella, malaria, and possible rabies. She stressed that vaccinations, both
animal and human, are essential. Based on the conversation and comments made by the
BOH members, a possible future agenda action item in reference to vaccination statistics
for school children was suggested.
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Dr. Bridger also gave attention to the recently received 2015 Local Government Federal
Credit Union Excellence in Innovation Award that was presented to the Orange County
Health Department and its partners for its Naloxone Access Program to reduce deaths
caused by drug overdoses.
E. Media Items
Media items were in the packet which focused on Orange County’s events and our
involvement in various efforts.
VII. Board Comments
A. Plaque Presentation
Susan Elmore, Chair, presented a plaque of appreciation to BOH member Tony Whitaker for his
service.
B. Other Comments
Liska Lackey, Co-chair, reiterated the numbers regarding the Community Health Assessment
(as of August 24th, completed so far are 134 in-person surveys, 1913 online surveys and 3 focus
groups). She informed the BOH members that there will be discussion groups held through
Orange County and spoke of the benefit of having the BOH members participate in these
sessions.
VIII. Adjournment
A motion was made by Mia Burroughs to adjourn the meeting at 8:20 p.m., was seconded
by Dan Dewitya and carried without dissent.
The next Board of Health Meeting will be held September 23, 2015 at the Orange County
Health Department, 300 West Tryon Street, Hillsborough, NC at 7:00 p.m.
Respectfully submitted,
Colleen Bridger, MPH, PhD
Orange County Health Director
Secretary to the Board