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Chapel Hill/Orange County Visitors Bureau Board
August 15, 2007
The Chapel Hill/Orange County Visitors Bureau Board met at the Holiday Inn Express at 202 Cardinal Drive in
Hillsborough, at 8:00 a.m. on Wednesday, August 15, 2007
Board Members Present: Lee Pavao
Creston Wood
Rick Strunk
Frances Dancy
Bob Ward
Jim
Ward
Rachel Hawkins
Jon Wilner
Bill Crowther
Board Members Absent: Moses Carey
Linda Convissor
Mark Sherburne
Liz Parham
Staff Present: Laurie Paolicelli
Betty
Davis
Linda Ekeland
Tina Roberts
Guests: Elizabeth Read, Interim Director, Alliance for Historic Hillsborough
Robbie Paul, Senior at UNC-Wilmington
Gayle Wilson, Orange
County Solid Waste
Blair Pollock, Orange County Solid Waste
CALL TO ORDER
Mr. Lee Pavao, Chair, called the meeting to order at 8:05 a.m.
WELCOME AND INTRODUCTION
OF GUESTS
Mr. Pavao opened the meeting by welcoming Board Members and guests Elizabeth Read; Robbie Paul; Gayle Wilson; and Blair Pollock.
Chair Pavao introduced our host for this meeting, Anjan Desai, owner/manager of the Holiday Inn Express in Hillsborough. Mr. Desai welcomed board members and guests and informed them
of recent/current remodeling efforts and stated willingness to host future meetings. He also invited members to tour facilities.
Chair Pavao recognized Elizabeth Read as Interim Director
for the Alliance for Historic Hillsborough. Elizabeth updated board members on current agendas for the Alliance. Bill Crowther added that the Alliance is searching for a new director
and that Laurie Paolicelli is checking with Orange County attorneys on a potential conflict of interest issue.
Mr. Pavao gave the floor to Robbie Paul. Robbie discussed a construction/cabinet
building project he is working with the Visitors Bureau and which will promote the local music scene. The project is an exhibit with interactive equipment featuring local artists and
will be set up in the C.H. Visitor Center. He thanked the Visitors Bureau for the opportunity to try his hand at this project while studying entrepreneurship at UNC Wilmington.
Chair
Pavao introduced Gayle Wilson and Blair Pollock (supplemental handout given). Mr. Pollock informed members that Orange County has a 20-year recycling history with a 61% waste reduction
goal. Recycling programs have focused primarily in the residential sector. Pollock noted that the ABC board would regulate an ordinance that requires recycling by those who retain an
alcohol permit. Pollock stated that they plan to form a focus group that will develop a survey on commercial recycling and encouraged board members to get involved. Board agreed to invite
Mr. Pollock for an update.
APPROVAL OF MINUTES
Mr. Pavao asked for approval of the June 20, 2007 Board Meeting minutes. Bill Crowther made a motion to accept the minutes as presented.
Jon Wilner seconded the motion. With all Board Members in agreement, the motion was carried unanimously.
COMMITTEE REPORTS
Marketing Committee
Mr. Rick Strunk, Marketing Committee
Chair, informed the board of a successful meeting with Chapel Hill hotels, hosted by his office and Linda Ekeland, Creston Woods, and Laurie Paolicelli regarding the economic potential
of spectators attending high school championship games to stay overnight in Chapel Hill/Orange County. Strunk said it was attended by all hotels and that he felt good about the buy-in
and advocacy generated.
Mr. Bruce Walch of Jennings presented Chapel Hill/Orange County ads encouraging overnight stays.
A brief discussion on summer visitation promotion as well as continued work on the website. Jon Wilner suggested including hotel venues in ads. Jim Ward commented on graphic placement.
Didn’t like the way Carrboro and Hillsborough were add, next to positioning line. Jim thought it looked awkward. Agency—at Laurie’s prompting—agreed to present alternative layouts
because Paolicelli had registered similar concerns last month.
Budget & Finance
Laurie Paolicelli informed members that the VB ended the 2006/07-budget year within $200.00 with a
beginning budget of $755,000. At the end of last fiscal year, the board had agreed to begin spending down the fund balance, which was $350,000. The staff will use $270,000 of fund balance
for advertising, to help growing hotel inventory and dips in occupancy. The VB received approval for $965,000 for the 2007/08 budget. The VB will be requesting Commissioners to raise
the occupancy tax by 1% in 2008 in order to sustain same level of promotion.
EXECUTIVE DIRECTOR’S REPORT
(Supplemental handout given)
Ms. Paolicelli reiterated the origins of funding
and the mission statement for the Visitors Bureau. On this note Paolicelli informed members that the VB has been requested to serve on the steering committee for Culture Shock, a concept
presented by the arts community. Paolicelli asked for discussion because Culture Shock is a two-county promotion and she wanted to solicit the board’s opinion on supporting a promotion
that would benefit artists of another county when that county did not contribute taxes. Jon Wilner discussed the economic benefits of working with neighboring communities in other counties.
Funding from other communities was discussed. Ward, Pavao and others felt it was important that Chatham County pitch in money or benefits. Members agreed to continue discussion at next
board meeting and no official action was taken.
Laurie recommended that the board make a policy change allowing the Visitors Bureau to provide Visitors Guides and other materials to
Durham hotels who requested these items. Currently the Bureau operated under a “handshake agreement” with the Durham Visitors Bureau to not provide Durham hotels any Orange County materials
because Durham felt they lost too much money to Chapel Hill and that Orange County tax dollars shouldn’t pay for guides given to other counties. It was stated that the policy was put
into place due to the expense of production and that goodwill relations were not the best with Durham’s VB. Jon Wilner motioned to change the policy after staff met with Durham VB to
update them on change. Creston Woods amended the motion asking that we first see the financial ramifications involved with giving Durham hotels Orange County materials. Bob Ward seconded.
With all members in agreement, staff will present findings to the board during September’s meeting.
Bill Crowther and Frances Dancy terms will expire in December. By-Laws/Board terms were discussed. Frances Dancy said she would like to continue to serve and that her board would issue
a letter supporting this. Bill Crowther said that the Alliance for Historic Hillsborough board would be nominating Dave Gephart, as long as Gephart could continue to bid on the Bureau’s
merchandise business.
Sales Report
Postponed to next board meeting
NEW BUSINESS
In Mark Sherburne’s absence, Paolicelli informed members that the Best Western University Inn will
be closing in four (4) weeks with demolition expected at year-end. Planned is a 130-room building and multi-use village with completion date around 2011. Revenue loss/long term gain
was discussed.
Bob Ward said that he felt we were being too territorial with all these county lines and that we should give Durham and Chatham any brochures that their visitors needed
and that our Visitors Bureau should also give visitors Durham and Chatham materials if they requested. Stated that visitors get frustrated at county lines and political turf issues
and that we should work together for greater customer service. Ward said he was disappointed that Bennett Place in Durham had NO Orange County materials.
Other items on the agenda
were postponed to the September board meeting.
OLD BUSINESS
Chairman Pavao asked for a committee to begin strategizing on a request to the BOCC for a 1% increase in revenue, Creston
Wood volunteered involvement. Paolicelli said Jim Ward also volunteered before he departed. Lee Pavao will get with Jim because it might make more sense for him to sit this one out,
considering the municipality he represents does not give full funding to the Visitors Bureau. It might hurt him/visitors bureau request if he led this effort. Pavao will pull together
a committee.
OTHER MATTERS
Betty Davis recently retired and board members recognized her for her many years of service with the Visitors Board.
ADJOURNMENT
With all business of the Board completed, Mr. Pavao asked for a motion to adjourn the meeting. Mr. Crowther made the motion to adjourn and seconded by Mr. Strunk. With
all Board Members in agreement, the meeting was adjourned at 9:25 a.m.
________________________________ _________________________________
Minutes Drafted by: Minutes Accepted
by:
Laurie Paolicelli, Executive Director Lee Pavao, Chair
________________________________ _________________________________
Date Date