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MINUTES
Chapel Hill/Orange County Visitors Bureau Board of Directors Meeting
February 15, 2012
The Chapel Hill/Orange County Visitors Bureau met at the Courtyard by Marriott, Chapel
Hill
Board Members Present: Dave Gephart, Karen DeHart, Mike Gering, Greg Overbeck, Laura Morgan, Mark Sherburne, Lydia Lavelle, Lee Pavao, Annette Stone, Anthony Carey, Jim Parker,
Gordon Jameson, Valerie Foushee
Members Absent: Donna Bell
Staff Present: Laurie Paolicelli, Linda Ekeland, Martha Shannon and Tina Fuller
CALL TO ORDER
Chair Dave Gephart called the
meeting to order at 8:10 am
WELCOME
Chair Gephart introduced Crystal Bynum, General Manager of the Courtyard and host for this meeting. Ms. Bynum spoke on recent renovations at the Courtyard;
the lobby has a new look, the addition of The Bistro and Starbucks Coffee. Ms. Bynum stated rates are slowly coming back; the Courtyard is offering added value to the customers stay.
She also noted they are averaging 7 days out for bookings.
Chair Gephart began the meeting with New Business
NEW BUSINESS
Visitor Bureau Relocation Committee
Mr. Gephart informed board
members that street traffic to the Visitors Center has dropped in the last months. Gephart stated he believes it is because the center is in a location not always accessible to visitors
due to parking limitations and being camouflaged on West Franklin Street. Gephart suggested forming a committee to discuss the feasibility of the Visitor Bureau relocating to a better
location. Gephart asked for volunteers. Anthony Carey, Karen DeHart and Mark Sherburne volunteered.
Special Event Committee
Mr. Gephart at the request of Executive Director, Laurie
Paolicelli, asked for volunteers to form a special event committee. Throughout the year, the Visitors Bureau is asked by various organizations for sponsorships to assist them with their
special event. The committee would discuss procedures and what kind of support should be given. Anthony Carey, Jim Parker, Annette Stone, Dave Gephart, Laura Morgan and Lee Pavao volunteered.
A follow up notice will be sent to both committees to schedule meeting dates.
Re-Election of Board Officers
Executive Director Laurie Paolicelli informed board members that board officer positions would be up for re-election in June. She also noted that letters
of recommendation have gone out for board members whose first terms have expired and would like to serve a second term. The BOCC would review these recommendations at their March 20th
meeting.
Other New Business
Dave Gephart announced that the Orange County Cultural Center in Hillsborough hired a new director, Elizabeth Waugh-Stewart. The Center will offer studio
space and events.
Ms. Paolicelli announced that she was invited to speak on tourism as part of the Town of Chapel Hill’s 2020 Vision. She will be speaking in the Town’s council chambers
on February 22, 2012 at 12 noon.
REPORTS
As in the past two meetings, regular reports were suspended to hear the progress of Clean Designs proposed marketing plan. Before Clean Designs
presentation, Ms. Paolicelli gave a brief summary of what has transpired thus far noting that the board voted to go with the Alternative South platform. She also reviewed what Clean
Design would be presenting today.
Clean Design Report
Natalie Perkins, CEO of Clean Design, gave a quick recap on the creative ideas and introduction to media from their last presentation.
Stephanie
Perri reviewed the survey, targeted groups and positioning matrix. She also reminded the board that all creative will spring from the Alternative South platform.
Scott Scaggs presented
two campaign concepts.
Seek Unique. Described Chapel Hill and Orange County by “what it is not”: no billboards, no IMAX, etc.
Edge of the Triangle. Explore the Edge of the Triangle,
experience the Edge and unwind at the Edge
Scott noted that the current script logo would not work with either of these campaigns or the platform in general.
Scott then presented other
ideas they were looking at:
Sports awareness of Chapel Hill - different side of the hill, not related to UNC but the cultural side.
Trendsetting, “what’s next” – trends that have come
out of this area and what might be next
Laurie Paolicelli commented to clarify that the ‘Seek Unique’ campaign would come back with examples of what is unique to our area? Natalie Perkins
confirmed.
Dave Gephart commented that he wants the campaign to lead with Chapel Hill, but not to forget about Hillsborough and Carrboro. He inquired if these towns have been discussed.
Laurie reminded that the Marketing committee voted to lead with Chapel Hill and in all fairness, Clean Design has done that. Laurie went on to say that if the board decides to lead with
Orange County then they need to decide today.
The board commenced discussion and concluded that the Chapel Hill name is national and should lead the campaign. Both concepts can incorporate
all three towns; especially in “Explore the Edge’ campaign. It was also noted that when presenting a new campaign, concentration should be placed on what is known.
Greg Overbeck inquired
if the tag ‘Seek Unique has been used before. Natalie Perkins stated that it did not come up in a Google search for the immediate area. Natalie also noted that in looking for the awareness
of the Triangle, they found that the Research Triangle is known as the Triangle. Stephanie Perri commented that the business traveler will know Research Triangle.
Ms. Paolicelli inquired
if Carrboro and Hillsborough venues and attractions would be a part of the ‘Edge’ and Chapel Hill ‘Seek Unique’? Scott replied that it would be very easy to accommodate all attractions
into both of these campaigns.
After some discussion, the board agreed they liked both campaigns with Seek Unique as the tagline and Edge of the Triangle as the main message. However,
it was cautioned that we don’t want to end up with a “three hump camel”
After the creative presentation, Tom Hickey presented strategy
Message hooks would be in digital messaging
Focusing
on North Carolina geography (depending on budget, markets outside of NC can be tested)
Possibly billboards in Raleigh and Durham
May do some local
Both Anthony Carey and Mark Sherburne
commented that in their experience for the past few years, guests have inquired about accommodations through digital avenues. However, Anthony also commented that editorials should still
be in print.
Due to time constraints, strategy was cut short and would be presented in more depth at the next board meeting.
APPROVAL OF MINUTES
Chair Gephart requested a motion to approve
the January 18, 2012 minutes. Lee Pavao so moved with Lydia Lavelle seconding. With all members in favor, the minutes were approved as written.
Announcements
Laurie Paolicelli announced
that Valerie Foushee has filed to run for a seat in the North Carolina House of Representatives. Ms. Foushee has served two full terms with the Board of County Commissioners. Valerie
stated that she has lived in Orange County her whole life and has advocated for the county as a whole rather than a segment.
Lydia Lavelle announced that the Town of Carrboro hired a
new town manager, David Andrews
Ms. Paolicelli announced that she will be presenting a report about the Visitors Bureau’s support to Hillsborough at the Hillsborough/Orange County Chamber
of Commerce’s May meeting.
Next meeting venue
Durham Tech, Orange County Campus, in Hillsborough.
And with no other business to discuss, Dave Gephart requested a motion to adjourn. Lee Pavao so moved and Greg Overbeck seconded. With all members in favor, the meeting was adjourned
at 9:15 am.
_____________________________________ ____________________________________
Minutes reviewed by: Minutes accepted by:
Laurie Paolicelli, Executive Director Dave
Gephart, Chairman
_____________________________________ ____________________________________
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