HomeMy WebLinkAboutAgenda - 09-12-2006-5eORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: September 12, 2006
Action Agenda
Item No. 5- 2
SUBJECT: Agreement Renewal with Respite Care Providers and the Department on Aging
DEPARTMENT: Aging
ATTACHMENT(S):
Sample Agreement
PUBLIC HEARING: (Y/N) No
INFORMATION CONTACT:
Jerry Passmore, 245-2009
PURPOSE: To seek authorization to renew agreements with respite care providers with the
Department on Aging,
BACKGROUND: In the past, the Department on Aging has utilized a portion of its Eldercare
operating budget to purchase in-home service from local providers, This service places a
trained aide in the home of a frail older adult in order provide home management, personal care,
or to relieve the caregiver who is usually a family member. The average allocation of service is
six hours per week.
The Department's Fiscal Year 2006-07 budget includes more than $125,000 to be used for this
purpose, Approximately $79,000 of this amount is provided by the Home and Community Care
Block Grant which reimburses 90% of the cost of providing the service.. The funds will be used
to purchase more than 8,500 hours of in-home service for approximately 40 persons.
In order to maintain the flexibility necessary for successful service delivery, the County has
found it prudent to use several providers contingent upon their availability. Therefore, the Board
is being requested to authorize the Manager to sign agreements with four service provider
agencies. They are:
Arcadia Health Services
Home Health Solutions
Home Helpers
Homewatch Caregivers
The County will continue to contract with qualified service providers pursuant to both State-
mandated requirements and the criteria established by the County.
FINANCIAL IMPACT: Funding for the purchase of this service of mare than $125,000 is
included in the current approved Department on Aging budget.. The service cost will not exceed
$14.60 per aide hour.
RECOMMENDATION(S): The Manager recommends that the Board authorize the Manager to
sign agreements for respite care providers. Such authorization shall not exceed the amount
budgeted for this function in the operating budget for the Department on Aging.
Orange County
Department on Aging
Sample Personal Care Respite
Vendor Agreement
This Vendor Agreement is entered into this I st day of July 2006 between XXXXX, hereinafter known as the
Vendor, and Orange Cowuy on behalf of the Department on Aging, hereinafter known as the Department The
period and duration of the Agreement shall be from July 1, 2006 to .June 3Q, 2007,
WITNESSGTH:
WHEREAS, the Department desires to engage the Vendor to render certain technical and professional services,
hereinafter described, now therefore the parties hereto mutually agree as follows:
1) DT/PARTMCNT ACRI;GS AND MAINTAINS THT/ RIGHT:
1. To determine eligibility of prospective clients for in-home aide services in accordance with Federal and
state guidelines.
2 To make all decisions regarding who is served and what services are offered and in what manner
to each client referred.
3. To provide to the Vendor for each client referred screening inlbnnation and a service authorization
describing total amount, duration and frequency of aide service requested, and directions to the client's
home, whenever possible.
4. To conduct for each client taken into service at least an annual reassessment, and quarterly reviews, which
includes questions about their satisfaction with services and whether they were given an opportunity to cost
share.
5. To submit new service authorizations for any client case in which Orange County has approved a change in
services
G, To monitor the Vendor if tvarmnted at least yearly to ensure compliance with N C Division of Aging In-
home Aide service standards and with this agreement.
7. To be flexible regarding how many clients are referred at mre time.
8. To amend this agreement as needed at any time to ensure that Orange County is in compliance with the
N C. Division of Aging In-Home Aide service standards, and to provide notice of such amendments as
quickly as practicable to the Vendor.
2) TRG VENDOR H1/R1;BY AGRG>;S:
1. To provide Nursing Assistants (NA I or NA2), certified by the N.C. Division of Facility
Services, to level 2 and Level 3 clients referred by the Depamnent, With the approval of the
Eldercare Supervisor, clients with Level 1 only (Home Management) care needs may be staffed
by employees who are not certified nursing assistants.
2- To meet the NC Division of Aging Policies and Procedures for In-I-tome Aide services, as outlined in
Attachment A.
To have an adequate number of aides hired and available to work in Orange County on the date this
agreement is signed.
4
4. To staff each referred case within ten working days of the authorization date specified on the service
authorization form provided for each client by the Department.
5. To staff Adult Protective Services cases within five working days of authorization.
G. To maintain services once staffed over the service period stipulated by the Department.
7, To provide consistent aide assignment over the service period stipulated by the Department.
8, To provide services in two-hour minimum periods of service time, as specified in the service
authorization,
9 To provide weekly timesheets, signed by the client or responsible party, the aide, and the aide supervisor,
which show the allocated weekly hours and the actual billable hours, time frame of service provided, and
type of services provided.
10. To provide weekly billing reports for each client, explaining variances in schedules and variances in the
plan of care, If timesheets are not provided, if tasks are nor recorded, iftimesheets do not include required
signatures, or if variances in schedules and/or plans of care are nor noted and explained, the corresponding
bills will not be paid.
I I To provide upon request a written analysis o!'serviccs provided since the beginning of the fiscal year,
including total hours of service for each client, dates ol'services provided to each client, and explanations
for any discrepancies between services requested and provided.
12. To make every el'Port to promptly connnunicate by phone to the Department's Eldercare Supervisor m,y
aide changes, interruptions in aide services, or problems with clients' services.
13. To maintain appropriate client and personnel files at the Vendor's licensed office, and to ensure that such
records that fully disclose the extent of the service provided to recipients arc kept for three years from the
first service date 1'or each client and are available for inspection
14 To make every effort to help clients understand the relationship between the Vendor and the
Department in providing in-home aide services to them.
I5. To infbnn clients at least the afternoon before services are expected if there is to be any change in the time
or duration of their services..
16 To under no circumstances ask clients referred to you by the Department about their economic status, or in
mry way attempt to recruit new clients from the Department's client pool-
17. To keep confidential any information about a client, which is shared by the Department or the client.. Such
information shall be shared only among other Department and Vendor staff who need to know in order to
coordinate, manage, or deliver services to the client.
18.. To conduct a thorough assessment and create a plan of care of each client referred ,using the assessment
and plan of care tools provided by or approved by the Department, and to provide to the Department copies
of those once completed.
19 To provide to each client or responsible party a copy of their plan of care, a copy of their rights, and any
other documentation as necessary to ensure they are informed about what duties they should expect the
aide assigned to them to perform.
20 7o consult with Department stai'f prior to making referrals for other services or making changes in any
services provided to clients receiving service through this agreement.
21. To submit a bill weekly for services rendered, payable within 30 days of receipt.
22, To be available to meet with the Department staff at their request to discuss service provision.
The Vendor agrees to indemnify and save harmless Orange County and the Department, their agents and employees
from and against any and all loss, cost, damages, expense and liability caused by the failure of the Vendor to fully
perform its obligations under this agreement and in accordance with its terms; or by an accident or other occurrence
causing bodily injury, including death, sickness, products or services rendered under this agreement. The County
will indemnify the Vendor to the extent permitted by law and to the extent of insurance policies owned by the
County, for losses, costs, damages, expenses and liability caused by the negligent acts or omissions of the County in
performance of obligations under this ngreement.
The Department will reimburse XXXXX at the rates below
Companion Service not to exceed $13.00 an hour
Level I Home Management not to exceed $14.60 an hour
Level II Personal Care/Home Management not to exceed $14.60 an hour
Level IIIPersonal Care not to exceed $14.60 an hour
Level IV Home Management not to exceed $14.60 an hour
This agreement may be extended for an additional period il' mutually agreed to by both parties. The Department may
immediately suspend this Agreement for violations by the Vendor of the rules or regulations agreed to herein.
ORANGGCOUNTY
Bv:
Authorized Signature
ARCADIA FICALTH CAR)i
By:
Authorized Signature
Title
Date
Title
Date
"This instrument bas been pre-audited in the manner required by the Local Government Budget turd Fiscal Control
Act."
Ken Chavious
Finance Director
Date