HomeMy WebLinkAboutAgenda - 11-20-2017 - 6-b - Presentation of the Mobile Home Park Survey Report and Recommendations 1
ORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: November 20, 2017
Action Agenda
Item No. 6-b
SUBJECT: Presentation of the Mobile Home Park Survey Report and Recommendations
DEPARTMENT: County Manager, Housing,
Human Rights, and Community
Development, Planning and
Inspections, and Health
ATTACHMENT(S): INFORMATION CONTACT:
1. June 20 BOCC Mobile Home Park Work Sherrill Hampton, 919-245-2490
Group Information Item Travis Myren, 919-245-2308
2. Mobile Home Park Survey Report Craig Benedict, 919-245-2575
3. Summary of Tools Used In Other Meredith McMonigle, 919-245-2071
Jurisdictions
4. Mobile Home Park Recommendations
PURPOSE: To present the Mobile Home Park Survey Report and Work Group
recommendations.
BACKGROUND: For many years, there has been interest in addressing the vulnerability of
residents living in mobile home parks in Orange County. The Orange County Board of
Commissioners allocated $1 million in the FY2015-16 budget process to address preservation
and retention of manufactured homes parks and/or to assist in the acquisition of property and
land banking for future residential development as an affordable housing alternative. During the
FY2016-17 budget process, the BOCC allocated another $1 million to the land banking
program.
Mobile Home Park Work Group
Following the establishment of the land banking program and designated funding from Orange
County, local housing partners began to discuss and evaluate the opportunities and obstacles in
redeveloping an existing mobile home park or developing new affordable housing addressing
the needs of mobile home park residents at risk. Orange County Habitat for Humanity invited
interested, local individuals to form an informal ad hoc committee that became known as the
Mobile Home Park Work Group. The Work Group consisted of local government staff, for-profit
developers, and non-profit housing staff and continues to meet as facilitated by County staff.
Over the course of several months, the Work Group reviewed and discussed several issues
facing mobile home park residents and owners. The main issue identified by the Work Group
was that mobile home park residents, specifically in Chapel Hill and Carrboro, were faced with
losing their homes thereby resulting in displacement as a result of redevelopment of the existing
parks. In addition, these residents faced limited affordable housing options due to a lack of
available mobile homes and/or mobile home spaces elsewhere and increasing housing costs in
the Towns.
2
After identifying the main issues that may be unfolding in the immediate future, the Work Group
set out to identify goals, explore options, and consider strategies that would assist in developing
effective recommendations to address the mobile home park issue in Orange County. Additional
information regarding the Mobile Home Park Work Group is included in Attachment 1.
Mobile Home Park Survey Report
Throughout the process, the Mobile Home Park Work Group stressed the need to learn more
about the mobile home park residents. In order to develop an effective strategy to deal with the
potential conversion of mobile home parks, the Work Group recognized it was imperative to
learn about the needs and obstacles current mobile home park residents are facing. In addition,
the group identified the importance to collect information regarding residents' social and
economic needs in order to create successful recommendations in the future. In order to gather
input and data on existing residents, the Orange County Family Success Alliance initiated a
survey campaign in August which included the completion of 100 surveys from eight (8) mobile
home parks in Orange County. The Mobile Home Park Survey Report is included in Attachment
2. Information collected from this survey was utilized to develop the proposed mobile home park
recommendations.
Best Practices
See Attachment 3 — Summary of Tools Used In Other Jurisdictions
Mobile Home Park Work Group Recommendations
Based on best practices, drafted mobile home park strategies, mobile home park evaluations,
and the Mobile Home Park Survey Report, the Work Group formulated four (4)
recommendations which are provided below and detailed in Attachment 4.
1. Mobile Home Park Improvement and Expansion Program (Short Term)
Orange County establishes a loan program for mobile home park owners to improve and/or expand
their existing park. This strategy would be part of an overall Rental Rehabilitation Initiative for
Investor-Owners with 25 or less properties. In addition, it is also recommended that up to $500,000
from the $2M Affordable Housing/Land Bank Set-aside in the approved Capital Investment Plan be
used to initially fund this Initiative. Currently, the remaining balance in the Affordable Housing/Land
Bank Set-aside is $1,706,600.
2. Repair and/or Replacement Program Component (Short Term)
Orange County establishes, with local funds, a repair and/or replacement program component for
residents living in a mobile home, whether rental or owner-occupied. This strategy would be part of
the County's existing Single-Family Housing Rehabilitation and Urgent Repair Programs. Presently,
assistance for mobile home repair is only available under the County's Urgent Repair Program and
applicants must own the land, as well as the mobile home. If the recommendation is approved, it
would allow for the inclusion of residents who do not meet the aforementioned ownership
requirements but either have the owner's written approval for proceeding with the repairs and/or
replacement or own the mobile home but not the land. In addition, it would allow for mobile home
repair and/or replacement under the County's Single-Family Rehabilitation Program. Currently, there
is a combined total of$455,468 available for these programs.
3. Mobile Home Park Development (Long Term)
Orange County uses designated funds to pursue the development of a mobile home park and/or
mixed housing development on an undeveloped parcel with access to transportation, goods,
services, employment, and public water and wastewater infrastructure in the County.
4. Greene Tract (Long Term)
Orange County, the Town of Chapel Hill, and the Town of Carrboro elected officials and staff
continue to explore affordable housing opportunities on the Greene Tract, with a focus on
alternatives for displaced mobile home park residents and utilization of a portion of the Greene Tract.
3
FINANCIAL IMPACT: There is no negative financial impact associated with this item.
SOCIAL JUSTICE IMPACT: The following Orange County Social Justice Goals are applicable
to this agenda item:
• GOAL: FOSTER A COMMUNITY CULTURE THAT REJECTS OPPRESSION AND
INEQUITY
The fair treatment and meaningful involvement of all people regardless of race or color;
religious or philosophical beliefs; sex, gender or sexual orientation; national origin or
ethnic background; age; military service; disability; and familial, residential or economic
status.
• GOAL: ENSURE ECONOMIC SELF-SUFFICIENCY
The creation and preservation of infrastructure, policies, programs and funding necessary
for residents to provide shelter, food, clothing and medical care for themselves and their
dependents.
RECOMMENDATION(S): The Manager recommends that the Board:
1. Receive the presentation;
2. Discuss as appropriate; and
3. Endorse the recommendations contained in Attachment 4.
Attachment 1
4
MEMORANDUM
TO: Board of County Commissioners
Bonnie B. Hammersley, County Manager
FROM: Affordable Housing Land Banking/Mobile Home Park Work Group
DATE: June 20, 2017
SUBJECT: Information Item — Update on the Affordable Housing Land Banking/Mobile
Home Park Work Group
Please accept the following memorandum regarding the Affordable Housing Land
Banking/Mobile Home Park Work Group.
Background
For many years, there has been interest in addressing the vulnerability of residents
living in mobile home parks in Orange County. The Orange County Board of
Commissioners allocated $1 million in the FY2015-16 and FY16-17 budgets for a land
banking program. This program was established by the BOCC to address land banking
of mobile homes parks, and/or to assist in the acquisition of property for future
residential development as an affordable housing alternative. The goal was for these
funds to support the development of affordable housing by acquiring improved and
unimproved land for current and future affordable housing developments.
Mobile Home Park Work Group
Following the establishment of the land banking program and designated funding from
Orange County, local housing partners began to discuss and evaluate the opportunities
and obstacles in redeveloping an existing mobile home park or developing new
affordable housing addressing the needs of mobile home park residents at risk. Orange
County Habitat for Humanity invited interested, local individuals to form an informal ad
hoc committee that became known as the Affordable Housing Land Banking/Mobile
Home Park Work Group. The work group consisted of local government staff, for-profit
developers, and non-profit housing staff including:
- Susan Levy, Habitat for Humanity - Judy Johnson, Town of Chapel Hill
- Robert Dowling, Community Home Trust - Edward Barberio, Town of Chapel Hill
- Jess Brandes, CASA - Eric Chupp, Capkov Ventures, Inc.
- Travis Myren, Orange County - Elam Hall, Eller Capital Partners
- Craig Benedict, Orange County - David Beck, Self Help
- Ashley Moncado, Orange County
Over the course of several months the work group reviewed and discussed several
issues facing mobile home park residents and owners. The main issue identified by the
work group was that mobile home park residents, specifically in Chapel Hill and
Carrboro, were faced with losing their homes and displacement as a result of
redevelopment of the existing parks. In addition, these residents faced limited affordable
housing options due to a lack of available mobile homes and/or mobile home spaces
elsewhere and increasing housing costs in the Towns.
5
After identifying the main issues that may be unfolding in the immediate future, the work
group set out to identify goals, explore options, and consider strategies that would assist
in developing effective recommendations to address the mobile home park issue in
Orange County.
Mobile Home Park Strategies
In order to address concerns related to mobile home parks, the work group
proposed several strategies with the intent to mitigate displacement, preserve
existing mobile home supply, and increase mobile home supply. The
development of these strategies was based on a review of other communities'
efforts addressing mobile home park conversions, similar to Orange County, and
other successful case studies. In addition, these strategies incorporated
approaches to address mobile home park concerns, based on the work group's
experience and knowledge, as well as existing resources including the mobile
home park inventory and maps. The purpose of collecting and drafting these
strategies was to review and determine what options may be available for
Orange County to successfully implement in order to address local concerns and
goals related to mobile home parks. These strategies include:
- Mobile home urgent repair and rehab program;
- Mobile home park outreach campaign;
- Mobile home space/home lease or rental program;
- Rezoning of existing mobile home parks;
- Resident mobile home park purchase and management;
- Government funded financial incentives for park improvements;
- Government funded infrastructure improvements;
- Mobile home park revitalization and/or expansion;
- Government purchase of existing mobile home park;
- Government purchase, revitalization, and/or expansion of existing mobile;
home park; and
- Government purchase of undeveloped land for future development
Mobile Home Park Evaluation
While identifying and evaluating the proposed strategies, the work group also
began a preliminary assessment of existing mobile home parks in the county.
The purpose of this assessment was to determine the opportunity and capacity to
employ the proposed mobile home park strategies in Orange County. As a result,
the work group drafted key criteria to identify and evaluate mobile home parks
where the proposed strategies may be feasible in Orange County. These criteria
included:
- Access to public transportation, health services, government services,
education, shopping, and employment centers;
- Condition of the mobile home park, homes, infrastructure, and amenities;
- Vacancy rate;
- Access to existing or planned public water and wastewater infrastructure;
- Estimated infrastructure costs;
- Future expansion and redevelopment opportunities;
- Future and existing land use and zoning, including surrounding parcels;
- Potential acquisition costs; and
- Current and future ownership, partnership, and management opportunities
6
Utilizing these criteria, the work group was able to identify several existing mobile
home parks and potential new locations in the county where the individual
strategies may be implemented successfully. This provided the group with a
starting point for modifying the strategies and drafting recommendations that
would be attainable and practical based on Orange County's resources and
circumstances.
Next Steps
Moving forward, the work group will begin coordinating community outreach efforts with
existing stakeholders and the Orange County Family Success Alliance in order to seek
input from existing mobile home park residents. In addition, the work group will be
drafting and finalizing recommendations to the Orange County Board of
Commissioners. The final recommendations will include action steps with additional
information, including identified locations in the county where the recommendations may
be implemented and various items for consideration by the BOCC for successful
outcomes. These recommendations will be presented for review and comment at the
September 19 BOCC meeting. At that time, the BOCC may request further information
from the work group and/or determine the next steps in the process based on
information received.
If you have questions, please contact Ashley Moncado, Orange County Special Projects
Planner, by phone at (919) 245-2589 or by e-mail at amoncado @orangecountync.gov
or Craig N. Benedict, Orange County Planning Director, by phone at (919) 245-2575 or
by e-mail at cbenedict @orangecountync.gov.
Attachment 2
Mobile Home Park Survey
10/9/2017
Orange County Health Department
Family Success Alliance
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Ckn s I. l'( . Ji'limits
Deepest thanks and appreciation go first and foremost to the residents of the mobile home parks in
Orange County for their time and participation.
We would also like to thank the following people:
Survey Collectors Data Team
Antonia Cortes Coby Jansen Austin
Brittany Bulluck Dominika Gazdzinska
Claudia Yerena Meredith McMonigle
Erika Cervantes Munoz Kiana Redd
Mariela Hernandez Juliet Sheridan
County Manager, Bonnie Hammersley
Deputy County Manager,Travis Myren
Orange County Planning and Inspections Department, especially Ashley Moncado
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Exec !t:v !o i; r i.
��.. II t E Ira r,
A survey was conducted of 8 mobile home parks in Orange County identified as high risk for
displacement and/or because of an interest in general information about residents and living conditions.
96 surveys were conducted by Navigators from the Family Success Alliance. Almost all families were
Hispanic, very low income, and own their own homes, but rent space from the mobile home park. Most
of the families are satisfied living in their current mobile home and prefer not to move. Residents often
look to their neighbors for assistance with child care,transportation, and other services. Many also rely
on public transportation to get to medical appointments, work, and school.
Although residents are generally satisfied, many residents also feel they don't have many options other
than living in their mobile home; their low income limits their ability to move elsewhere, and they prefer
not to move because of the schools, public transport, and proximity to services.The residents were also
very clear that moving into an apartment complex is not a preferred option—they commented that in
addition to the huge difference in cost,there's a lack of privacy and concern about limited places for
children to play.Although not collected in the survey, documentation status was also an issue raised by
many families as a significant obstacle in securing affordable housing.
The biggest concerns residents had about the parks themselves were infrastructure in the mobile home
parks and the age and condition of their mobile homes. Many of the homes are very old—the newest
home was manufactured in 2002, and residents are concerned about limitations on moving their homes
based on the age and condition of the home and the cost to move it. When it comes to management,
residents commented that many of the mobile home parks need infrastructure maintenance, especially
for roads and landscaping, e.g., filling in potholes with gravel, for dead trees to be cut down, fixing
drainage issues.
The Navigators,who administered the surveys, noted that residents often seemed proud of their homes
and hoped to stay there long-term. Many residents also shared that they are carpenters, electricians,
and construction workers and discussed their ability to contribute their extensive skills to the building or
repairing of homes and the park.
In summary, many of these mobile home parks consist of tight-knit communities of families with
children, who are proud of their homes and where they live.They own their own homes and would like
to own their land as well. Because of their documentation status and their income, many of these
families feel they have no place to go—that they can't afford to move and are afraid that they won't
qualify for assistance, if developers displace them.
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,T .1 i.e smf C sin tents
Acknowledgments 1
Executive Summary 1
Introduction 3
Survey Methodology 3
Results 4
Survey Overview 4
Demographics 4
Annual Household Income 5
Current Mobile Home Information 5
Cost Information 6
Owning or Renting Their Home 6
Services 7
Public Transportation 7
Services 7
Internet 7
Relocation 7
Mobile Home Conditions 8
Park Management 10
Improvements to the Mobile Home Park 10
Management Responsiveness to Resident Concerns 10
Additional Observations by the Survey Team 11
Appendix A: Letter to Residents 12
Appendix B: Final Survey in English 13
Appendix C: Final Survey in Spanish 19
2
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trr1, sin.
For many years, there has been interest in addressing the vulnerability of residents living in mobile
home parks in Orange County.The Board of Commissioners allocated funds in the FY 2015-16 and FY
2016-17 budgets to address land banking of mobile home parks and/or to assist in the acquisition of
property for future residential development as an affordable housing alternative.An ad hoc committee
of local housing partners and county staff began meeting last fiscal year to discuss and evaluate the
opportunities and obstacles.The voices of mobile home residents were not a part of this initial process,
and the committee recognized the need for their input. Therefore, Navigators with the Family Success
Alliance, who have personal and programmatic connections to mobile home park residents, partnered
with the county manager's office to visit various mobile home parks during a four-week period in August
and September to conduct a survey and gather input from residents.
Smilrvey Meth , l el smgy
Out of approximately 100 mobile home parks in Orange County, 8 parks were selected by the Planning
Department as areas of special interest owing to developer activity or an interest in general information
about residents and living conditions.These parks were assigned to FSA Navigators, who had a goal of a
33% response rate, or around 100 surveys total. In Table 1, each of the eight priority mobile home parks
are listed,with the goal and actual number of surveys collected.The Planning Department's selections
for those parks at high risk of displacement were mostly in Chapel Hill and Carrboro; although these
parks represent a small fraction of all parks in the county, these parks are overrepresented in the survey.
In early August, a letter was sent to residents of the selected parks to notify them that surveys would be
conducted (see Appendix A). Survey piloting and data collection took place from August 9, 2017 to
September 11, 2017. Each survey took between an hour to an hour and a half, and 82%of them were
conducted in Spanish. Families who participated were given a $10 gift card to Walmart.
The Navigators used snowball sampling—each of them had contacts within the mobile home parks, and
enlisted those contacts in helping them find other families who would be willing to participate.They also
waited at the school bus stop, mailboxes, and other gathering areas in order to begin conversations with
residents and encourage their participation.This sampling method means that there may be selection
bias in terms of who agreed to undertake the survey.The Navigators did knock on doors cold, but some
families refused to open the door or refused to participate.
Specifically, because sometimes the maintenance workers live in the mobile home parks, they received
the introductory letter explaining the survey and asking for participation. Many of the residents
expressed fear that the maintenance workers had told their landlords about the survey and would
retaliate against them if they responded.This fear was especially prevalent in some mobile home parks
compared to others. Despite the best efforts of our Navigators, some families refused to participate.
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Reslutts
Su III" J
J Ir i J
There were 96 surveys completed,with some mobile homes reaching higher rates of participation than
others.
# Mobile Home Street Address City Purpose/ Approx. # Actual#
Park Name Objective Survey Occupied Surveyed Sampled
Goal Sites
(32.5%)
1 Airport Road 1575 Martin Chapel Hill Displacement 10 33 23 70%
Luther King Jr
Blvd
2 Byrdsville 1801 Old NC 10 Hillsborough General 15 47 13 28%
Feedback-
Hillsborough
3 Caroline 4931 Howe St Durham General 21 66 16 24%
Feedback—Eno
Area
4 Homestead 6421 NC 86 S Chapel Hill General 3 9 4 44%
Feedback—
Orange County
5 Lakeview 1000 Weaver Chapel Hill Displacement 10 33 6 18%
Dairy Rd
6 Rocky Brook 500 S Carrboro Displacement 13 41 13 32%
Greensboro St
7 Tarheel 1208 Martin Chapel Hill Displacement 23 72 14 19%
Luther King Jr
Blvd
8 Village AKA 1660 Martin Chapel Hill Displacement 7 24 7 29%
Wright's Luther King Jr
Blvd
102 325 96 30%
Overall, most of the participants were Hispanic (89%), with 8%of participants who were African-
American, and 4%of participants who were white.
Here is a table of the main demographics:
Race/Ethnicity % (number)
Hispanic 88.5% (84)
African-American 8.3% (8)
White 4.2% (4)
Household Information
Average Members of Household 4.1
Average Number of Children 1.8
Average Adults Contributing to Household Costs 1.4
Percent with Children (0-17 y/o) in Household 76%
Percent with Seniors (62+y/o) in Household 8%
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School District Attended (if children in household)
Orange County Schools 40.3%
Chapel Hill-Carrboro City Schools 59.7%
Annual. .Fi a ehol d income
The families in this study were almost entirely very low income. Almost all families (87%) make less than
$30,000 per year.
Annual Household Income, % of Respondents
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Less than$14,999 $15,000 to$29,999 $30,000 to$44,999 $45,000 to$59,999 $60,000 to$74,999
Looking at Area Median Income, HUD defines AMI for a family of 4 in Chapel Hill as$73,300. Given that
the average members of the households for families in our study was 4.1, almost all of the families
(85%) represented are at or below 40%of AMI, with 2 in 5 families at or below 20%of AMI.
Current Ho bile Home information
59%of respondents live in mobile home parks located in the Town of Chapel Hill, 14% in the Town of
Carrboro, 3% in the Town of Hillsborough, and 24% in Orange County, outside of town limits.
When asked how long they had lived in their mobile home, a quarter had lived there 1-4 years (25%),
more than a quarter for 5-9 years (28%), one fifth for 10-14 years (22%), and 12%for 15-19 years.The
majority of families owned their home (83%) but rented their park space (89%).
Overall, almost all of the residents were satisfied or very satisfied with their current mobile home (95%).
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What do you like most about your current home?
0% 10% 20% 30% 40% 50% 60% 70%
Own Your Own Unit
IIIIIIIIIIIIIIIIII
Cost 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000010000000000000000000000000000000000000
Safety
IIIIIIIII
Close to School
IIIIIIIIIIIIIIIIIIIIIIIIIIII
Close to Shopping and Services 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Close to Work 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Neighbors 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Close to Family and Friends 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001
Close to Public Transportation 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Comfortable Space 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
The Park 000000000000000000000000000000000001
C.. t IICmt 'unrn1 ttmunn
Most families own their own home,which means they pay for their mobile home space,water,
electricity, and assorted other costs.The average rent for the mobile home space was$342; once the
average cost for utilities is included, the total cost of housing is approximately$568 per month.
For families who do not own their homes, the average total monthly cost for renting the mobile home is
$489 per month. When added to the others costs those residents pay, which in some cases includes
space rental and usually includes utilities, is approximately$787 per month. It is important to remember
that very few families rent their homes: only 17%of families are bearing this higher cost.
A majority of families (70%) said that rent has increased at least one or more times in the last 12
months, and on average, rent increased $44 dollars,with a maximum increase of$90 dollars.These
costs are broken down below:
Type of Bill Average Cost per Month Minimum Cost Maximum Cost
Mobile Home Mortgage $489 $200 $850
Mobile Home Space $342 $280 $450
Water $64 $20 $200
Electricity $158 $50 $350
Other(Including internet, $192 $18 $400
cable, and cellphone)
Almost all of the families preferred to own their homes in the future (95%), and almost the same
number of families wanted to own their land in the future (94%). When asked about selling their mobile
home that they currently own, around half of families (56%) said that they would sell if they could. More
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families who live in the County instead of in town limits indicated that they would sell their homes
compared to those who live in the city limits (61%vs. 54%).
Services
m IIV: Ill.ir fransp. mt t unm
40% of families used public transportation. Of these families, the most common reason to use public
transportation was for medical appointments or health services (74%). Getting to work(68%) and school
(58%)were also common responses.
If the family did not use public transportation, all of them except one family said that they have a car
and drove themselves (96%).
Services
When families were asked about where they went to access services, the service a majority of families
mentioned that they would ask their neighbors were child care (52%).The next most common areas
where residents would reach out to their neighbors were for transportation (42%), carpenters (40%),
and electricians (30%). Most other services, including computer repair, lawn care, car repair, medical
care, and produce or food were sought outside the mobile home park.
Internet
et
Almost three-quarters of the mobile home parks had access to the internet (72%), and 80%of families
living in those parks are connected to the internet in their homes.
Of the 28%of families who do not have access to the internet, half of them access it through their
cellphones. One fifth of those families access the internet at the library, and around the same number
don't use the internet (equivalent to less than 6%of all respondents).
a tai
When asked about their preferences for their ideal living situation, 87%of families agreed that a
detached single family home would be ideal. Similarly, 82%of families said that a multi-family or
apartment building would be their least preferred option. Some families said that they would never
choose to live in an apartment building.
A majority of families selected a mobile home as their second choice (62%), and 59% listed an attached
single family home like a townhome or duplex as their third choice.
Chapel Hill and Carrboro residents were asked if they would be happy relocating to outside of the
Chapel Hill-Carrboro area. More than three fourths of families (80%) responded that they would not
want to relocate outside of the Chapel Hill-Carrboro area. Only 1 in 5 families indicated that they would
be willing to move outside CHC.
When asked why they would not want to relocate outside of the Chapel Hill and Carrboro area, almost
half of the families cited the school system as the primary reason they would not want to leave.That
reason is closely followed by being close to work and the store and liking the area. Almost 20%of
families said that they depend on the public transportation system, as they can't drive.
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If the mobile home park closed, most families didn't know what options they had (43%), although
another park in town or an affordable house in town were common responses. It is important to note
that almost a third of families said they didn't have another option if their park closed (29%).
Options Families Would Consider if Park Closed
Don't Know
IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII
Other Park In Town
IIIIIIIIIIIIIIIIIIIIII
Affordable House in Town
IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII
Have No Option 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000010
Affordable House in County 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Other Park in County 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Move in With Family 10000000000000000000000000000000000000000000000000000000
Different County 10000000000000000000000000000000
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Most families do not want to move from their current mobile home park(85%).The most common
priorities influencing families' decisions to move were the school system, proximity to family and
friends, affordability, home ownership options, and proximity to stores and services.
When asked if funding was available to move their existing mobile home, 68%of families would apply,
but some families expressed reservations about whether they would qualify and that their mobile home
might not be moveable. Additionally,they mentioned that some parks required that homes be less than
10 years old in order to move in; none of the survey respondents would meet that requirement.
OlO Ul e ianie Con intions
All of the mobile homes in the survey were built before 2002.The majority were built in the 1990's
(42%), with around a quarter built in the 1980's (27%).The oldest house was built in 1960, the most
common year of manufacture was 1996, and the median year was 1986. Almost all of the homes (94%)
were single-wide homes. In addition, two-thirds of homes had modifications like additions, porches,
decks, or ramps.
When asked about issues, the most common responses were windows, doors, heating and cooling,
mold,flooring, and the roof.
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Problems with Mobile Homes
Windows 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001
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Mold 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Flooring 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Roof iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
Plumbing 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001
Structural iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiia
Flooring 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001
Water iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiia
Appliances 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001
Foundation iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
Weatherproofing 0000000000000000000000000000000000000000000000000000
Electrical 0000000000000000000000000000000000000000000000000000
Wastewater 000000000000000000000000000000000000000
0% 5% 10% 15% 20% 25% 30%
Overall families' greatest concerns about their home were related to repairs, utilities and cost. Safety
and transportation were also mentioned as concerns.
Families' Greatest Concerns Related to Their
Home
Repairs
Utilities
Cost
Safety
Transportation
0% 5% 10% 15% 20% 25% 30% 35% 40%
Approximately half of the families stated that their homes would not be able to relocate without
significant damage (50%), and 40%of families said that their homes could be relocated; 10%did not
answer the question.
There were differences in condition of the home between respondents in the Chapel Hill-Carrboro area
and the Hillsborough and greater County area. In the Chapel Hill-Carrboro area,49%of families said that
9
18
their homes could not be moved without significant damage, compared to 65%of families in the County
who could not move their homes.
When asked if they would apply for funding to repair and maintain their homes, 84% of families would
apply.
Pa rig a nage III V1t In
Only 17%of families were dissatisfied with current park management, although families had many
suggestions for how to improve the mobile home park.They were asked about their greatest concerns
related to their mobile home park, and their answers were overwhelmingly related to infrastructure
problems:
Families' Greatest Concerns about Their Mobile
Home Park
Infrastructure
I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I
Landscaping 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Fire Hazards 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Traffic 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Management 0000000000000000000000000000000000000000000000000000000000000000000000000000000
Crime 00000000000000000000000000000000000000000000000000000000000000000000000000
Waste 00000000000000000000000000000000000000000000000000000000000000000000000000
Common Areas 00000000
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
llmtm.prun eum nt tun the unibilll.mm HNunu. e Park
When families were asked how the mobile home park could be improved, the most common responses
were to improve and fix the roads, with more than double the responses of other issues.Those
suggestions included adding gravel in places, repaving areas, and fixing potholes.
Other common concerns included adding green areas and a park or playground for children, having
more space between homes, adding more lighting, and improving the quality of the water.
Living conditions in the parks have mostly stayed the same over the past three years, with 69%of
families experiencing approximately the same living conditions. For those residents where conditions
had changed, more of them had changed for the worse rather than the better, although they were
around the same (16%worsened, while 14% improved).
i ii.ana enlent Resp..nsIveness tunResilient C-ncerns
In the past, 2 in 5 families have tried to contact management with a problem about the park. Of those
families, more than half of them (55%)were dissatisfied with management's responsiveness.
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When asked about retaliation, only 20% of families were concerned about the manager and/or owner
getting back at them for complaints or requests. Of those families, all except one identified as Hispanic.
On the other hand, 63%of families would file an anonymous complaint if that was available, signaling
that retaliation may be a larger concern than the original data would suggest.
One resident told the following story:
"We complained about the potholes in the road for a long time. Finally, our manager bought gravel and
filled in the holes. However, a few months later, rent went up a lot for everyone. We could never prove
that it was because of gravel, but now we're afraid to complain about anything."
a d.d..ti na1ll Oibsery ti.unns by the Survey'Team m.
During survey administration, many families discussed the following concern with the survey team:
Documentation Status:Although not collected in the survey, many families expressed that
documentation status can be a significant obstacle, even for those families who have "mixed status"
(the children are citizens, but the parents are not).The lack of legal status for parents can restrict the
services that they are eligible to receive and can complicate other issues. For example, some mobile
home residents have the signed title from the previous owner, but in order to put the title in their name
they need a North Carolina driver's license, which they can't get if they're undocumented. Families are
very interested in programs where they could put in work to buy a home and the land it sits on, but are
concerned they may not qualify because of their documentation status.They are afraid that there may
be similar limitations on alternatives offered through other government programs because of their
status.There are also fears about benefitting from governmental housing support more generally, even
if they qualify, because of the potential implications of publically recognizing their status.
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Appen Ix t sm Resi 1n
[Date]
[address line 1]
[city, state zip]
Dear Orange County Resident:
I am writing to invite you to participate in the 2017 Survey of Mobile Home Residents, a process that is
being conducted by Orange County. This assessment is part of an effort to increase housing that is
affordable for Orange County mobile home park residents.
In Orange County we are aware of the challenges of having good housing that is affordable. Housing
costs continue to rise and some residents struggle to make ends meet.The County is involved in efforts
to increase housing that is affordable and to respond to the priorities of residents living in mobile home
parks.
We need the voices of mobile home residents in this process.To do this, we are conducting a survey to
learn more about your experiences. Members of the Family Success Alliance, an Orange County Health
Department initiative, will visit various mobile home parks in the coming weeks to conduct a survey and
will share the results of this survey with the County to help determine what actions can be taken to
support our mobile home park communities.
The survey is completely voluntary, and it should take no more than 30 minutes to complete.There are
no right or wrong answers.You may refuse to answer any question you don't feel comfortable with.
Your answers will be completely confidential.The information you give us will not be linked to you in
any way.Thanks in advance for your participation.
In the upcoming weeks someone may come to your door and ask you to complete this survey with us. If
you have any questions or comments about this assessment we would be happy to talk with you. You
can call Meredith McMonigle at 919-245-2071 or email mmcmonigle @orangecountync.gov.
Thank you very much for helping with this assessment.
Sincerely,
Bonnie Hammersley
County Manager
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App en I : Final ry y :in English
Mobile Home Park e 1
(park ID) (nay ID) (survey ID)
Date: Time:
1. Where is your mobile home park located?
A. In the Town of Chapel Hill C. In the Town of Hillsborough
B. In the Town of Carrboro D. In Orange County, outside of town limits
2. What do you like most about your current home? (Please select up to five)
A. Own your own unit G. Close to work
B. Cost/affordability H. Close to schools
C. Comfortable living space/size of the unit I. Close to family and friends
D. Safety J. Close to public transportation
E. Neighbors K. Close to shopping and services
F. Mobile home park L. Other(Specify)
3. How satisfied are you with your current mobile home?
A. Very satisfied C. Dissatisfied
B. Satisfied D. Very dissatisfied
4. Please provide the total number adults, seniors, and/or children in your household below:
#of adults (18 and older) #of seniors (62 and older) #of children (17 and under)
5. If you have children in the public school system,which school district do your children attend?
A. Orange County B. Chapel Hill—Carrboro City C. N/A
Schools Schools
6. What is your total annual household income? (select one)
A. Less than $14,999 F. $75,000 to $89,999
B. $15,000 to $29,999 G. $90,000 to $104,999
C. $30,000 to $44,999 H. $105,000 to$124,999
D. $45,000 to $59,999 I. $125,000 to$149,999
E. $60,000 to $74,999 J. $150,000 or more
7. How many members of your household contribute to housing costs (mortgage and/or rent)?
A. 1 D. 4
B. 2 E. 5 or more
C. 3
8. What race(s) or ethnicities do you identify yourself with? (select all that apply)
A. American Indian or Alaska E. Native Hawaiian or Other Pacific Islander
Native F. White
B. Asian G. Other
C. Black or African American
D. Hispanic, Latino, or Spanish
Origin
9. How long have you lived in your mobile home?
A. Less than 1 year C. 5 to 9 years E. 15 to 19 years
B. 1 to 4 years D. 10 to 14 years F. 20 or more (Please
specify:
years)
10. Do you own or rent your mobile home?
A. Own B. Rent
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11. Do you own or rent your mobile home park space?
A. Own B. Rent
12. What is the approximate monthly cost for your mobile home and mobile home park space?
Home$ Space $
13. How many rental increases have you experienced in the last 12 months?
A. None D. 5—6
B. 1—2 E. 7 or more
C. 3-4
In total, how much has your rent increased in the last 12 months? $
Please provide additional monthly costs. If these are included in your monthly rental fee please
indicate that.
Included in monthly rental fee?
Water $ Yes/No
Sewer/Waste Water $ Yes/No
Electrical $ Yes/No
Trash $ Yes/No
Other Costs (Specify below) $ Yes/No
14. Would you prefer to own or rent your home in the future? (select one)
A. Own B. Rent
15. Would you prefer to own or rent your land in the future?
A. Own B. Rent
16. If you own your mobile home and could sell it,would you?
A. Yes B. No
17. If your preference is to own, what keeps you from buying a home? (Select all that apply)
A. Not enough income D. Lack of a down payment
B. Poor credit E. Legal issues
C. Lack of affordable housing F. Other(Please specify)
options
Services
18. Do you regularly use public transportation (i.e. Chapel Hill Transit, Orange Public Transportation)?
A. Yes B. No
If yes, where to? (Select all that apply)
C. Work F. Medical Appointments/Health Services
D. School G. Personal
E. Shopping H. Other(Please specify)
If no, how do you get around?
A. I have a car and drive myself D. I bike
B. Someone in my household E. I walk
drives a personal car F. Other(Please specify)
C. I get rides from neighbors or
family members
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19. When you are in need of or require the services listed below, do you most frequently ask your
neighbors in the mobile home park or service providers outside of the mobile home park? (select all
that apply)
1. Carpenter A. Neighbors B. Outside
2. Child Care A. Neighbors B. Outside
3. Computer/Technology Repair A. Neighbors B. Outside
4. Electrician A. Neighbors B. Outside
5. Lawn Care/Landscaping A. Neighbors B. Outside
6. Mechanic A. Neighbors B. Outside
7.Medical/Health Care A. Neighbors B. Outside
8. Produce/Food Sales A. Neighbors B. Outside
9.Transportation A. Neighbors B. Outside
20. Does your mobile home park have access to internet?
A. Yes B. No
If yes, is your home connected to internet?
A. Yes B. No
If no, how do you access the internet when you need to? (Please specify)
Relocation
21. Please rank which housing type would be your ideal living situation, regardless of potential costs.
(1 being the option you prefer the most, 4 being the option you prefer the least)
Detached single family home(i.e. a standalone house that is a free-standing residential building)
Mobile home
Attached single family home (i.e. townhouse, duplex)
Multi-family(i.e. apartment)
22. For Chapel Hill and Carrboro residents: If you were to relocate, would you be happy relocating to a
community outside of the Chapel Hill and Carrboro area?
A. Yes B. No
If no, please specify why?
23. What potential relocation options would you consider if your mobile home park was to close and
residents had to leave? (Please select up to four)
A. Move to a different park in town F. Move in with family
B. Move to a different park in the county G. Have no option
C. Move to an affordable apartment or house H. Don't know
in town I. Other(Please specify)
D. Move to an affordable apartment or house J.
in the county
E. Move to a different county
24. Do you prefer to move from your existing mobile home and park?
A. Yes B. No
If you prefer to move,what priorities influence your decisions about where to live? (Please select up
to four)
A. School system G. Pedestrian/bike friendly
B. Proximity to public transportation H. Affordability
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C. Proximity to family and friends I. Home ownership options
D. Proximity to shopping and services J. Rental options
E. Proximity to jobs K. Other(Please specify)
F. Safety
25. If funding was available to move your household and your existing mobile home, if it can be moved,
would you apply?
A. Yes B. No
Mobile Home Conditions
26. What year was your mobile home manufactured/built?
27. Is your mobile home a single wide or double wide?
A. Single B. Double
28. Have modifications been made to your mobile home? (i.e. additions, porches, decks, ramps)
A. Yes B. No
29. Does your mobile home have issues with any of the following? (Please select all that apply and
provide any additional comments or details on the next page.)
A. Water(well/public water) K. Heating systems
B. Wastewater(septic/public sewer) L. Cooling systems
C. Electrical M. Plumbing
D. Roof N. Flooring
E. Windows (including leaks) O. Installation/weather proofing
F. Doors (including leaks) P. Appliances
G. Flooring/carpeting Q. Other(Please specify)
H. Structural
I. Foundation/insulation/set up
J. Mold
Additional Comments or Details:
30. Greatest concerns related to your home? (Please select up to three)
A. Housing costs (including home and space) D. Feeling safe
B. Home repairs E. Lack of convenient transportation
C. Paying for utilities F. Other(Please specify)
31. Would your mobile home be able to relocate or move to another location without resulting in
significant damage?
A. Yes B. No
32. If funding was available for repair and maintenance to your existing home, would you apply?
A. Yes B. No
Park Management
33. How satisfied are you with current park management?
A. Very satisfied C. Dissatisfied
B. Satisfied D. Very dissatisfied
34. What are your greatest concerns related to your mobile home park? (Please select all that apply and
provide any additional comments)
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A. Fire hazards (abandoned homes, inoperable vehicles)
B. Landscaping (grass, overgrown vegetation, weeds)
C. Traffic (busy streets, lack of access points, speeding)
D. Solid waste collection (trash,junk, recycling)
E. Crime and safety
F. Park infrastructure (roads, lighting, fencing, stormwater,flooding)
G. Common area maintenance (playgrounds, laundry, swimming pools)
H. Park management
I. Other(Please specify)
35. If you could improve one thing within your mobile home park,what would it be?
36. How have living conditions in the park changed in the last three years?
A. They have worsened
B. They have stayed the same
C. That have improved
37. In the past, have you attempted to contact management regarding a problem?
A. Yes B. No
If yes, how satisfied are you with management's responsiveness?
A. Very C. Dissatisfied
satisfied D. Very dissatisfied
B. Satisfied
Did management resolve the problem and how? (Please specify)
38. Are you concerned with issues of retaliation from the mobile home park manager and/or owner?
A. Yes B. No
39. If there was a resource to file an anonymous complaint on a mobile home park manager and/or
owner, would you?
A. Yes B. No
Please provide any additional comments:
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FOR OFFICIAL USE ONLY:
Navigator Notes (if notes relate to a specific question, please indicate the question number.):
27
App en 1 : Final I ry y :in Spanish.
Mobile Home Park
(park ID) (nay ID) (survey ID)
Date: Time:
40. aDonde se encuentra ubicado el parque de casas moviles donde usted vive?
A. En la ciudad de Chapel C. En la cuidad de Hillsborough
Hill D. En el Condado de Orange, fuera de los limites de la
B. En la ciudad de Carrboro ciudad
41. ague es lo que mas le gusta de su vivienda actual? (Seleccione hasta cinco)
A. Es dueno de su propia unidad G. Cerca del trabajo
B. El costo/la accesibilidad H. Cerca de las escuelas
C. El espacio es comodo/el tamano de la unidad I. Cerca de familiares y amigos
D. La seguridad J. Cerca del transporte publico
E. Los vecinos K. Cerca de las tiendas y otros servicios
F. El parque de casas moviles L. Otro (especifique)
42. ague tan satisfecho esta con su casa movil actual?
A. Muy satisfecho C. Insatisfecho
B. Satisfecho D. Muy insatisfecho
43. Por favor a continuacion escriba el numero total de adultos, adultos mayores y ninos en su hogar:
#de adultos (18 a 61 anos) personas de 62 anos o mas ninos (17 anos o menos)
44. Si tiene ninos en el sistema escolar publico, is que distrito escolar asisten sus ninos?
A. Orange County Schools B. Chapel Hill—Carrboro City Schools C. N/A(No Aplica)
Escuelas del Condado de Orange Escuelas de las ciudades de Chapel Hill-Carrboro
45. aCual es el ingreso anual total de su hogar? (selecta uno)
A. Menos de$14,999 F. $75,000 a $89,999
B. $15,000 a $29,999 G. $90,000 a $104,999
C. $30,000 a $44,999 H. $105,000 a $124,999
D. $45,000 a $59,999 I. $125,000 a $149,999
E. $60,000 a $74,999 J. $150,000 o mas
46. aCuantos miembros de su hogar contribuyen a los costos de la vivienda (hipoteca y/o alquiler)?
a. 1 B. 4
b. 2 C. 5 o mas
c. 3
47. aA que grupo racial o etnico se identifica mas? (Seleccione todas las que apliquen)
A. Nativo Americano o Nativo de Alaska E. Nativo de Hawai u otra Isla del Pacifico
B. Asiatico F. Blanco
C. Negro o Afroamericano G. Otro
D. Origen Hispano, Latino, o Espanol
48. aCuanto tiempo ha vivido en su casa movil?
A. Menos de un ano C. 5 a 9 anos E. 15 a 19 anos
B. 1 a 4 anos D. 10 a 14 anos F. 20 o mas (Por favor
especifique:
anos)
49. Su casa movil aes propia (es el dueno) o es alquilada?
A. Propia B. Alquilada
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28
50. aPosee (es el dueno) o alquila el espacio de aparcamiento de su casa movil?
A. Es propio B. Lo alquilo
51. aCual es el costo mensual aproximado de su casa movil y el espacio de aparcamiento?
Casa $ Espacio de aparcamiento$
52. aCuantos aumentos del alquiler ha experimentado en los ultimos 12 meses?
A. Ninguno D. 5—6
B. 1—2 E. 7 o mas
C. 3-4
En total, acuanto ha aumentado su renta en los ultimos 12 meses? $
Por favor proporcione los costos mensuales adicionales. Si estos costos estan incluidos en su cuota
de alquiler mensual, solo marque poniendo un ganchito (Al) de verificacion.
Esta incluiado en la
renta?
Agua (water) $ Si/No
Alcantarillado y Aguas Residuales (Sewer/Waste Water) $ Si/No
Electricidad (Electrical/Electricity) $ Si/No
Basura (Trash) $ Si/No
Otros costos (por favor especifiquelos a continuacion) $ Si/No
53. Si actualmente alquila, aen el futuro preferiria ser dueno o alquilar? (selecta uno)
A. Dueno B. Alquilar
54. Si actualmente es dueno, aen el futuro preferiria ser dueno o alquilar?
A. Dueno B. Alquilar
55. Si es dueno de su casa movil y pudiera venderla, ala venderla?
A. Si B. No
56. Si usted prefiere tener vivienda propia, ague le impide comprar una casa?
(Seleccione todas las que apliquen)
A. No tengo ingresos suficientes D. Falta del pago inicial (down payment)
B. Mal credito E. Asuntos legales
C. Falta de opciones de vivienda asequible F. Otro (por favor especifique)
Servicias
57. aUtiliza el transporte publico? (por ejemplo, Chapel Hill Transit, Orange Public Transportation)
A. Si B. No Los autobuses de Chapel Hill El transporte publico de Orange
aSi contesto si, para it a donde? (Seleccione todas las que correspondan)
A. Trabajo D. Citas medicas/Servicios de Salud
B. Escuela E. Asuntos personales
C. De compras F. Otro (Por favor especifique)
58. Cuando necesita o requiere los servicios listados a continuacion, icon mayor frecuencia los pide a sus
vecinos en el parque de casas moviles o a proveedores de servicios fuera del parque de casas moviles?
(Seleccione todas las que apliquen)
1. Carpinteria A. Vecinos B. Persona de afuera
2. Cuidado de ninos A. Vecinos B. Persona de afuera
3. Reparacion de computadora/tecnologia A. Vecinos B. Persona de afuera
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29
4. Electricista A. Vecinos B. Persona de afuera
5. Cuidado del cesped/arreglo del patio A. Vecinos B. Persona de afuera
6. Mecanico A. Vecinos B. Persona de afuera
7.Servicios medicos o de salud A. Vecinos B. Persona de afuera
8. Venta de productos o alimentos A. Vecinos B. Persona de afuera
9.Transporte A. Vecinos B. Persona de afuera
59. aSu parque de casas moviles tiene acceso a servicios de Internet?
A. Si B. No
Si contesto si, Testa su casa conectado a los servicios de internet?
A. Si B. No
Si contesto no, acomo obtiene acceso/se conecta a Internet cuando lo necesita?
(Por favor especifique)
Reubicackin
60. Por favor clasifique que tipo de vivienda seria su situacion de vivienda ideal, sin tomar en cuenta los
costos potenciales. (1 seria la opcion que mas prefiere, 4 la opcion que usted menos prefiere)
Casa unifamiliar separada (es decir: una casa independiente que es una residencia individual)
Casa movil
Casa unifamiliar unida (es decir, casa adosada/unida, duplex)
Edificio de multiples-familias (por ejemplo, un apartamento)
61. Para los residentes de Chapel Hill y Carrboro: Si fuera a reubicarse/mudarse, aseria feliz reubicandose a
una comunidad fuera de la zona de Chapel Hill y Carrboro?
A. Si B. No
Si contesto no, por favor especifique apor que?
62. ague opciones potenciales de reubicacion consideraria si su parque de casas moviles cerrara y los
residentes tuvieran que mudarse? (Por favor, seleccione hasta cuatro)
A. Moverme a un parque diferente en la ciudad F. Irme a vivir con familiares
B. Moverme a un parque diferente en el condado G. No tengo opcion
C. Moverme a un apartamento o casa asequible en H. No lo se
la ciudad I. Otro (Por favor especifique)
D. Moverme a un apartamento o casa asequible en J.
el condado
E. Moverme a otro condado
63. aPrefiere mudarse de su actual casa movil y parque?
A. Si B. No
Si prefiere mudarse, ague prioridades influyen su decision sobre donde vivir?
(Por favor, seleccione hasta cuatro)
a. Sistema escolar g. Apto para peatones y bicicletas
b. Proximidad al transporte publico h. Asequibilidad (costo razonable)
c. Cercania a familiares y i. Opciones para tener casa propia
amistades j. Opciones para alquiler
d. Cercania a servicios y centro de k. Otro (Por favor
compras especifique)
e. Cercania a trabajos B.
f. Seguridad
64. Si hubiera financiamiento disponible para mover a los miembros de su hogar y su casa movil actual, si la
casa movil puede moverse, aaplicaria usted para ese financiamiento?
21
30
A. Si B. No
Condiciones de la Casa "aril
65. aEn que ano fue fabricada/construida su casa movil?
66. aEs su casa movil de anchura sencilla (single wide) o doble (double wide)?
A. Sencilla (Single) B. Doble(Double)
67. aSe han hecho modificaciones a su casa movil? (adiciones, porches, terrazas/plataformas, rampas)
A. Si B. No
68. aSu casa movil tiene problemas con algo de lo siguiente? (Seleccione todo lo que aplique y
proporcione comentarios adicionales o detalles en la pagina siguiente).
A. Agua (pozo/servicio de agua publica) K. Sistemas de calefaccion
B. Aguas residuales (tanque septico/alcantarillado L. Sistemas de refrigeracion(aire
publico) acondicionado)
C. Electricidad M. Plomeria
D. Techo N. Suelos/pisos
E. Ventanas (incluyendo filtraciones o fugas) O. Instalacion/impermeabilizacion
F. Puertas (incluyendo filtraciones o fugas) P. Electrodomesticos
G. Pisos/alfombras (moquetas) Q. Otro (por favor especifique)
H. Estructura
I. Fundacion/aislamiento(insulation)/montaje (set-up)
J. Moho
Comentarios o Detalles Adicionales:
69. aCuales son las mayores preocupaciones relacionadas con su casa? (Por favor, seleccione hasta tres)
A. Precio de vivienda (incluyendo casa y D. Sentir seguridad
espacio) E. Falta de transporte conveniente
B. Reparaciones de la casa F. Otro (por favor especifique)
C. El pago de las utilidades
70. aPodria su casa movil ser trasladada o movida a otra ubicacion sin que sufra danos significativos?
A. Si B. No
71. Si hubiera fondos disponibles para reparacion y mantenimiento de su casa, aaplicaria usted?
A. Si B. No
La Administrackin del e
72. ague tan satisfecho esta con la gerencia/administracion actual del parque?
A. Muy satisfecho C. Insatisfecho
B. Satisfecho D. Muy insatisfecho
73. aCuales son sus mayores preocupaciones relacionadas con su parque de casas moviles?
(Por favor seleccione todas las que apliquen y proporcione comentarios adicionales)
A. Riesgos de incendio (casas abandonadas,vehiculos
inoperables)
B. Las areas verdes (cesped, vegetacion frondosa,
malezas)
C. El trafico (calles muy frecuentadas, falta de vias de acceso, exceso de
velocidad)
D. Recoleccion de residuos solidos (basura, chatarra,
reciclaje)
E. El crimen y la
22
31
seguridad
F. La infraestructura del parque (calles, iluminacion, cercas, aguas pluviales,
inundaciones)
G. El mantenimiento de las areas comunes (area de juegos infantiles, lavanderia,
piscinas)
H. Los administradores del
parque
I. Otro (por favor especifique)
74. Si usted pudiera mejorar algo dentro de su parque de casas moviles, ague mejoraria?
75. aComo han cambiado las condiciones de vida en el parque de casas moviles en los ultimos tres anos?
A. Han empeorado
B. Se han mantenido igual
C. Han mejorado
76. En el pasado, Than intentado ponerse en contacto con la administracion con respecto a algun problema?
A. Si B. No
Si respondio si, aqua tan satisfecho esta con la capacidad de respuesta de la administracion?
C. Muy satisfecho E. Insatisfecho
D. Satisfecho F. Muy insatisfecho
aResolvio el problema la administracion y como lo resolvio? (por favor especifique)
77. aEsta preocupado por cuestiones de represalias de parte de la administracion o el propietario del
parque de casas moviles?
A. Si B. No
78. Si hubiera un recurso para presentar una denuncia anonima sobre la administracion o el propietario
del parque de casas moviles, apresentaria usted una denuncia?
A. Si B. No
Por favor co arty cualquier co entario a icional:
23
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39
Attachment 4
MOBILE HOME PARK RECOMMENDATIONS
1.Mobile Home Park Improvement and Expansion. Program (Short Term)
II I° II I III untr n enti
P104 it in��uw.�uu��� �.�uu����u,����l�u Otto-twit � u,��Viiu� minor
Background
• Information collected on existing mobile home parks identified several issues with aging park
infrastructure and mobile homes. Many mobile home park owners are faced with expensive
infrastructure improvements and ongoing repair issues that they are unable to address. In some
cases, mobile home parks owners may be forced to permanently vacate a space and/or mobile
home due to a failed septic system or maintenance issue that may be too costly to repair or
residents are living in unsafe conditions. Due to maintenance issues, deteriorated infrastructure,
and aging homes, families are displaced, owners experience a loss of income, and Orange
County residents lose an affordable housing unit.
Recommendations
• In order to address these issues,one recommendation is to establish a loan program for
mobile home park owners to improve and/or expand their existing parks. This strategy would
be part of an overall Rental Rehabilitation Initiative for investor-owners with 25 or less
properties. In addition,it is also recommended that up to $500,000 from the Affordable
Housing/Land Bank Set-aside in the approved Capital Investment Plan be used to initially fund
this Initiative.
o One function of this program would offer low-interest loans and other types of assistance to
mobile home park owners wanting to improve or enhance their existing park. In return, this
program would require an agreement between the mobile home park owner and Orange
County to maintain a specific set of standards related to maintenance and upkeep and
require the mobile home park owner to keep the park in operation for an established period
of time. Funds may be used to invest in infrastructure maintenance or upgrades for water
systems, waste water systems, drainage, or other improvements (i.e. roadways, internet
access, etc.)that would improve and prolong the life of the mobile home park. In addition,
the County may explore the logistics and opportunity to lease mobile home park spaces
from owners requesting loan funds.
Outcome
• Orange County develops a loan program for mobile home park owners for necessary
improvements and/or expansions, including infrastructure.The funds would strive to improve
and expand the available supply of affordable housing in Orange County, as well mitigate the
displacement of low income residents due to the sale and redevelopment of mobile home parks.
If the Board of County Commissioners endorses the recommendations, staff will proceed with the
design and implementation of a loan program for mobile home park owners to improve and/or
expand their existing parks with the proposed initial funding source.
J Mitigate Displacement J Preserve Existing Stock I Increase Supply
40
MOBILE HOME PARK RECOMMENDATIONS
2. Repair and/or Replacement Program Component (Short Term)
"lu ut in 14uwuni , u u u"uuiu l iip° Oiiirtnuir wilth u,II:iiuu uu " * Fri, Milli I uni u,mason a ui:.��
Background
• As the recent mobile home park survey indicates, many of the mobile homes were built in the
1990s and are in need of repair. An overwhelming number of the low income residents
occupying these units do not have the funds necessary to repair their mobile homes. In
addition, some mobile homes given their condition cannot be repaired. Therefore, due to the
condition of the aging mobile homes and cost of needed repairs, low income individuals and
families are in threat of displacement.
Recommendation
• The second recommendation from the Working Group is to establish a repair and/or
replacement program component for mobile home residents within the County's existing
Single-Family Rehabilitation and Urgent Repair Programs capitalized with local funds only.
Presently,assistance for mobile home repair is only available under the County's Urgent
Repair Program for persons who own their homes, as well as the land. In addition,there is no
provision for the replacement of a substandard mobile home under the Single-Family Housing
Rehabilitation Program.This program does not address mobile homes at all. The proposed
assistance would be available to individuals occupying a mobile home,whether rental or
owner-occupied.
o This recommendation focuses on providing assistance to address maintenance and repairs
specifically for low income individuals and families owning and/or occupying a mobile home.
Assistance would be in the form of grants, forgivable loans, as well as low-interest loans.
The registered owner of the mobile home must enter into an agreement with the County.
Replacement activities would be undertaken when the unit cannot be repaired or the cost
of repair exceeds the after-rehab value of the unit.
Outcome
• Displacement would be mitigated and the preservation of affordable housing units would be
achieved. The quality of life for low income individuals and families would be enhanced.
If the Board of County Commissioners endorses the recommendations, staff will proceed with revising
the programmatic guidelines and implementing a repair and/or replacement program component for
residents occupying a mobile home within the County's existing Single-Family Rehabilitation and
Urgent Repair Programs.
✓ Mitigate Displacement ✓ Preserve Existing Stock Increase Supply
41
3. Mobile.Home Park.Development(Lone Term)
ounty or thwd part /non profit ownersh0p00 r ounty or thwd party/non profit managemenid
Background
• Throughout the process, the Work Group examined the need to provide for safe and long-term
affordable housing in areas of the County with access to public transit, employment, goods and
services, and public water and wastewater infrastructure.
Recommendation
• Due to a lack of existing available mobile homes and spaces and increasing housing costs in
the Towns,the Work Group recommends Orange County use designated funds to pursue the
development of a mobile home park and/or mixed housing development on an undeveloped
parcel with access to transportation,employment,goods,services,and public water and
wastewater infrastructure in the County.
o A new mobile home park would increase the number of mobile home sites in the County and
provide affordable housing units for residents facing potential displacement as a result of
development. A mixed housing development would act as a viable source for affordable
housing, increase the number of affordable housing units in the County, and provide
affordable and sustainable housing units for all low-income residents facing potential
displacement as a result of redevelopment. The recommendation may also incorporate
additional affordable housing goals and objectives and allow for a mix of housing types
including multifamily, townhomes, cottage homes, mobile homes, modular units, and stick
built construction. This would then provide for viable, long-term housing that would
appreciate over time.
o Due to financial constraints and development pressure in the Towns, the Work Group
examined long-term solutions that may be pursued in the northern portion of the County,
specifically the Eno and Efland areas.These areas of the Orange County may provide for
access to employment centers, education, and everyday goods and services via public transit.
In addition, these areas may have the capacity to connect to public water and wastewater
infrastructure, compared to other areas of the county.This would allow for greater density
and additional affordable housing units.
o This recommendation may allow for the County to work with an existing mobile home park
owner to expand their existing mobile home park with the County's purchase of an adjacent,
undeveloped parcel.
o If this recommendation is pursued,the County shall explore opportunities for non-profit or
third party ownership, development, and management in the immediate future.This may
require the County to initiate a Request for Proposal (RFP) process, similar to the RFPs
initiated for the 2016 Affordable Housing Bond Funds.
Potential Funding Source: Funds allocated by the BOCC for land banking opportunities.
Outcome
• Orange County would purchase and pursue the development of a mobile home park and/or
mixed housing development on an undeveloped parcel in Orange County.This would allow for
safe and long-term affordable housing for displaced mobile home park residents in the future.
If the Board of County Commissioners endorses the recommendations, staff will proceed with
identifying and evaluating parcels in Orange County for future mobile home park and/or affordable
mixed housing development.
Mitigate Displacement Preserve Existing Stock J Increase Supply
42
4.Greene Tract(Lang Term)
ounty or thwd party/non profit ownersh0p00 ounty or thwd party/non profit managemenid
Background
• Throughout the process the Mobile Home Work Group discussed the need to locate displaced
mobile home park residents close to their existing communities in Chapel Hill and Carrboro.
Based on results from the survey, existing mobile home park residents prefer to stay within their
existing communities and the Chapel Hill -Carrboro City Schools District.The Work Group
identified the need and significance of locating affordable housing opportunities in Chapel Hill
and Carrboro, but was aware of the financial constraints and costs of purchasing land for
development in the Towns.
Recommendation
• With the goal of retaining displaced mobile home park residents in their community,the Work
Group recommends Orange County,the Town of Chapel Hill,and the Town of Carrboro
elected officials and staff continue to explore affordable housing opportunities on the Greene
Tract,with a focus on displaced mobile home park residents.
o This recommendation would include at least the 18.1 acres previously set aside for
affordable housing in the resolution and concept plan approved by the Chapel Hill Town
Council in 2002.
o The recommendation may incorporate additional affordable housing goals and
objectives and allow for a mix of housing types including multifamily, townhomes,
cottage homes, modular units, mobile homes, and stick built construction.
o If this process is pursued, County funds allocated for mobile home parks may be put
towards infrastructure improvements, site preparation, construction, and/or housing.
This recommendation would result in permanent affordable housing in a key location
with access to public transit, education, employment, and goods and services.
o The county shall explore opportunities for non-profit or third party ownership,
development, and management in the immediate future.This may require the County
to initiate a Request for Proposal (RFP) process, similar to the RFPs initiated for the 2016
Affordable Housing Bond Funds.
Potential Funding Source: Funds allocated by the BOCC for land banking opportunities.
Outcome
• Orange County, Chapel Hill, and Carrboro elected officials and staff continue efforts currently
underway regarding the development of affordable housing on the Greene Tract,with a focus
on displaced mobile home park residents. Pursuing this recommendation would allow for
potentially displaced residents to remain in their community.
If the Board of County Commissioners endorses the recommendations,staff will proceed with
planning discussions and efforts for the Greene Tract with a focus on providing affordable housing
options for mobile home park residents facing displacement in Chapel Hill and Carrboro.
Mitigate Displacement Preserve Existing Stock ✓ Increase Supply