HomeMy WebLinkAbout2017-182-E IT - Dynamic Quest, Inc. to provide block hour support for hardware, software, disaster recovery, etc. DocuSign Envelope ID: 1EB3AE5D-83A5-40D7-83BE-CD6051E6267D
[Departmental Use Only]
TITLE Block Hour Support
FY 2017
ORANGE COUNTY
CONTRACT UNDER$15,000.00
NORTH CAROLINA
THIS AGREEMENT, made and entered into this 8th day of May, 2017, ("Effective Date") by
and between Orange County, North Carolina, a political subdivision of the State of North Carolina, (the
"County"),party of the first part; and Dynamic Quest(the "Provider"),party of the second part;
WITNESSETH:
For the purpose and subject to the terms and conditions hereinafter set forth, the County hereby
contracts for the services of the Provider, and the Provider agrees to provide the following services to the
County in accordance with the terms of this Agreement, time being of the essence:
The services and/or materials (hereinafter referred to collectively as "Services") to be furnished
under this Agreement are as follows: Block hour support to be applied as needed to hardware and software
support and maintenance, virtualization, disaster recovery support and recommendations, and security
maintenance and configuration.
The term of this agreement rendered shall be from May 8, 2017 to June 30, 2017.
Provider represents and agrees that Provider is qualified to perform and fully capable of performing and
providing the services required or necessary under this Agreement in a fully competent, professional and
timely manner to the satisfaction of the County. Provider shall be responsible for all errors or omissions, in
the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies,
ambiguities, mistakes or conflicts at no additional cost to the County. Provider agrees that Provider shall not
sub-contract any of the services to be provided in this Agreement, nor shall Provider assign any right or
responsibility granted or required by this Agreement,without the prior written approval of the County.
SPECIFIC TERMS
1. Payment: The County agrees to pay at the rates specified for Services satisfactorily
performed in accord with this Agreement. The amount to be paid by the County shall not exceed two
thousand, five hundred dollars, ($2500). Payment shall be made within thirty (30) days of an invoice
properly submitted to County. Should Provider fail to perform its duties under the terms of this Agreement,
County may, without fault or penalty, withhold any payment associated with the work to be performed until
such time as said work is completed.
2. Non—waiver: Failure by County at any time to require the performance by Provider of any
of the provisions hereof shall in no way waive or affect the County's right hereunder to enforce the same, nor
shall any waiver by the County of any breach be held to be a waiver of any succeeding breach or a waiver of
this Non-Waiver Clause.
3. Independent Contractor: The Provider shall operate as an independent contractor and the
County shall not be responsible for any of the Provider's acts or omissions. The Provider shall not be treated
as an employee with respect to the Services performed hereunder for federal or state tax, unemployment or
workers' compensation purposes. The Provider understands that neither federal, nor state, nor payroll tax of
any kind shall be withheld or paid by the County on behalf of the Provider or the employees of the Provider.
4. Insurance: Provider shall obtain, at its sole expense, Commercial General Liability
Insurance, Automobile Insurance, Workers' Compensation Insurance, and any additional insurance as may
be required by County's Risk Manager as such insurance requirements are described in the Orange County
Revised 2/17 1
DocuSign Envelope ID: 1EB3AE5D-83A5-40D7-83BE-CD6051E6267D
Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is
incorporated herein by reference and may be viewed at
http://www.orangecountync.gov/departments/purchasing division/contracts.php). If County's Risk
Manager determines additional insurance coverage is required such additional insurance shall consist of N/A
(if no additional insurance required mark N/A as being not applicable). Provider shall not commence work
until such insurance is in effect and certification thereof has been received by the County's Risk Manager.
5. Indemnity: The Provider agrees to defend, indemnify, and hold harmless Orange County
from all losses, liabilities, claims, demands, suits, costs, damages or expenses (including reasonable
attorney's fees) arising from bodily injury, including death, to any person or persons or damage to or
destruction of any property caused in whole or in part by any negligent or intentional act or omission on the
part of the Provider, its agents, or assigns directly or indirectly related to the Services to be performed
pursuant to this Agreement on the part of the Provider.
6. Termination: This Agreement may be terminated at any time by mutual written agreement of
the parties or by the County upon written notice to the Provider. County may suspend this Agreement upon
reasonable notice to the Provider.
7. Entire Agreement and Signatures: The parties have read this Agreement and agree to be
bound by all of its terms, and further agree that it constitutes the complete and exclusive statement of the
Agreement between the parties unless and until modified in writing and signed by the parties. This
Agreement together with any amendments or modifications may be executed electronically. All electronic
signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of
the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66.
8. Priority: In determining the basic services to be provided, should any documents be
referenced in or attached to this Agreement, the terms of this Agreement shall have priority in any conflict
between the terms of referenced documents and the terms of this Agreement.
9. Governing Law: Both parties agree that this Agreement shall be governed by the laws of the
State of North Carolina. Provider shall at all times remain in compliance with all applicable local, state, and
federal laws, rules, and regulations including but not limited to all state and federal anti-discrimination laws,
policies,rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living
Wage Policy (each policy is incorporated herein by reference and may be viewed at
http://www.orangecountync.gov/departments/purchasing_division/contracts.php.). Any violation of this
requirement is a breach of this Agreement and County may immediately terminate this Agreement without
further obligation on the part of the County. This paragraph is not intended to limit and does not limit the
definition of breach to discrimination. By executing this Agreement Provider affirms that Provider is and
shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By
executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the
services of any agent or subcontractor, on the list created by the State Treasurer pursuant to G.S. 147-86.58.
10. Dispute Resolution: Any and all suits or actions to enforce, interpret, or seek damages with
respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in
the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the
parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding
arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of
any dispute prior to the bringing of such suit or action.
11. Non Appropriation: Provider acknowledges that County is a governmental entity, and the
validity of this Agreement is based upon the availability of public funding under the authority of its statutory
mandate. In the event that public funds are unavailable and not appropriated for the performance of County's
Revised 2/17 2
DocuSign Envelope ID: 1EB3AE5D-83A5-40D7-83BE-CD6051E6267D
obligations under this Agreement, then this Agreement shall automatically expire without penalty to County
immediately upon written notice to Provider of the unavailability and non-appropriation of public funds.
[SIGNATURE PAGE TO FOLLOW]
Revised 2/17 3
DocuSign Envelope ID: 1EB3AE5D-83A5-40D7-83BE-CD6051E6267D
IN WITNESS WHEREOF, County and the Provider have signed this Agreement, effective as of
the day first written above.
ORANGE COUNTY PROVIDER
,-DocuSigned by:: I' jr.:DocuSigned by: By: w� - a. (Ali j
botA,v,i1, NAtmt,V'S 5/17/2017 Title aa42466B2040F 5/10/2017
.nivitammersley, County Willie Lash, COO
Manager 4821 Koger Blvd.
200 S. Cameron St. Greensboro,NC 27407
P.O. Box 8181
Hillsborough,NC 27278
Revised 2/17 4
DocuSign Envelope ID: 1EB3AE5D-83A5-40D7-83BE-CD6051E6267D
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DocuSign Envelope ID: 1EB3AE5D-83A5-40D7-83BE-CD6051E6267D
OBJECTIVE
tie:gam tleat: earl prififfeets and lend samcct
learlds vvlacictrl nnficafict«icict«t, fir laere are irgetarloes vvlacictre cinxtra scia:alil learlds vvoind befict lineal:lin tor iggficeakitix
issites, advice ifial possiigle nnfictvv saftvvare, and ittle grarleral alil iteclanalogy solfetiorge
and siggport vvlacictrefitvcictr (rifianaciet earl assisit,
(rifianaciet afters iglock. beict rinsed as rnficafict«icict«t igy Cligifarggc) 11),1,,O,, All alil (gig
cictrIginnficafictris are extergeively tgairled arld leave a vvide ciggifacctricictrlocict igagiacct itic recall trarril tor a. igraad
sriiiieetrign alil vvays pettfjecits earl beict accornalistled, 111111111,c:iota leas dedieated ciggifierierlociit vvitla servers arld
earl rely ifial botta tgairling and ittleir ciggigaricialociit igagiacct Egg:fierily gavigate and cfpinde yoft cin laavv
cleargges vvill affect title rlcicetvvicrk. cialvirancrilcialit, and earl flex issticiffs ((aloe) and itlacial reilove ottler
issticiffs, as vvell as lacict vvitla teclarlology loecorrinciips availatgle,
(fillittrengitla at service) and caxiffiertise is vvleat: vve look. tor and corlditiorl in °rig cialgirlefers, enstirinng itince
ifitavings and ittlereflore net ocist saving tor°rig clients, vvleat: ricitay take a. lessigagifiericialced and
skilled teclarliciarl tvvo (1111,1i) laatirs accornplisla, may arlly take arle (1) Haig vvitla erggirleer, °rig
cliergts cinxiffierierlociit cipacceatear rnficet iffeavirgifys, everl ratetperclaatir is laiglacictr tor ttle rrincre skilled erggirleer,
ithratigla reincre afficiergt and srgarady tirrinciectifigiresoltitiorl, addition, °rig clicigets Etc:goys ttle licgarleflit
sirraffilitied arld irlvoices igy leaving arle rate) tor all,
BLOCK HOU SUPPOI'IT
can cover the agaas igelovv or regally others, Ififflock. hatirs can ige argraied tor all
serviceps littyntarrilic afters,
Gergaral itraftiglestlaciticing Iiiiiiierver and Aniraication ifiatifiagifiact
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iggevealtaitive crtagetereagoe and policies Ittleftvvork. concilicipitratiorl chancyficas as [fedi...tired
it"giater iSSI...teS or nnatvvicrit) sharing 'e:'.',411/ 1"""'kflr.."). S1.44.").(:)1"1.:
SerVer 17"Lairlterlarlie Itticifftvvork. hardvvare crtagetergance
111111111,crinctil server concilicipitratiorl and (1)orrintracia argiglication server ifiatiffiiptcrt and
reitairlitenanoccif reitagetenanoccif
\Neekly rinainterlance rain:11'1es (Ineackaticies, Illit)isaster recovetry ciatiffipart, ottsitc) neackeip
server reitairlitergance, eitce„) serviceps recomrrilendatiorge
mcDrinitioriniq reitairliterlance and concilicipitratiorl
ifitiottvvare igatching, version contrals, etc,
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DYNAMIC QUEST SUPP01,11i:T STANIDAFI'D SE1,11i:VICE LEVEL
AG1,11i:EEMENT
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P R,0 RO SAD. INVESTMENT
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DocuSign Envelope ID: 1EB3AE5D-83A5-40D7-83BE-CD6051E6267D
PAYMENT TElitliMS
It"rojact vvill inlvoicad :CI Itatat tIng tottd sr.:trait:a arrutatrIt at gagoutior: thit: agroarratrat vvith tortrus
181,1IllIllbt 15, Any hardwara and scatavara purchasos aro dug upor: rt.:tar:ling tho agroornarlt and vvill
ordarad onort payrnarlt roogivad, All labor ocourrirla attar rlorrnal busirhyda: Inours or vvooltrands
chargad at ham)and a Intalt Ighdrrnal busirhyda: Inours aro botwoor: 8AM and titl"M,, Monday through
Friday,
PitliOPOSAIL.... ACCEPTANCE
sittitt t t h rs, Aar4r rs,ha II II
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