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HomeMy WebLinkAboutAgenda - 11-09-1993 ORANGE COUNTY COMMISSIONERS P.O. Box 8181 HILLSBOROUGH, N.C. 27278 Moses Carey,Jr, 732-8181 Alice M. Gordon 968-4501 Stephen H. Halkiotis 688-7331 Verla C. Insko 227-2031 Don Willhoit 644-3004 (Fax) ORANGE COUNTY BOARD OF COMMISSIONERS SPECIAL MEETING NOTICE FOR OCTOBER 5, 1993 AND NOVEMBER 9, 1993 The Orange County Board of Commissioners will hold a work session on October 5, 1993,.at-7 :30 p.m. in the Emergency Management Training facility on New : Hope Church: Road in Chapel Hill. The purpose of this meeting will- be to discuss„school capital issues. The Orange County Board of Commissioners will hold a work session on November 9, 1993 , at 7:30 p.m. in the Emergency Management Training facility on New Hope Church Road in Chapel Hill. The purpose of this meeting will be (1) to hear a progress report and discuss the EMS strategic plan, and (2) to discuss the County pay plan. The public is invited to attend. Moses Carey, Jr. , Chai - r Board of Commissioner' 8/17/93 fib YOU COUNT IN ORANGE COUNTY ! ORANGE COUNTY COMMISSIONERS P.O. Box 8181 HILLSBOROUGH, N.C. 27278 Moses Carey, Jr. 732-8181 Alice M. Gordon 968-4501 Stephen H. Halkiotis 688-7331 Verla 1. Insko 227-2031 Don Willhoit 644-3004 (Fax) M E M O R A N D U M TO: Board of County Commissioners FROM: Moses Carey, Jr. , Chair, Board of Commissioners `X. DATE: November 8 , 1993 RE: Work Session on Salary Plan/Performance Evaluation Issues As we prepare for tomorrow evening's work session, I would recommend that we focus on basic policy issues. The following are examples 1) Do we want to continue with a Work Planning Performance Review System? 2) Do we want to continue to tie Performance Evaluation to Merit Pay? 3 ) What types of salary increases do we continue to pursue? 4) What consistency should there be between increases in salary plans and other aspects of the county budget? Please call or fax to me other "issue" questions you would like to address. The staff has provided the attached packet of information to assist in our discussion. FN: DSK10BOC31108 . DOC )1/\ YOU COUNT IN ORANGE COUNTY ! October 28, 1993 Merit Pay Follow-Up Issues for Board Worksession Consideration* 1. The objectives and merits of a performance evaluation system and whether the County should continue to have such a system. Attachment 1 outlines department head and employee feedback on the objectives and merits of a performance evaluation system. 2. The type of performance evaluation system that best meets the County' s objectives and whether it is the current one or another type. Attachment 2 provides background information on the broad types of performance evaluation systems. 3 . The relationship between performance evaluation and pay. Attachment 3 provides examples of several types of relationships. 4 . The objectives of the pay plan. Attachment 4 is a summary of the State Comprehensive Compensation System legislation ratified by the NC General Assembly in July 1993. The "policy" section of that attachment provides examples of pay plan objectives. 5 . If there is a merit or performance based component to the pay plan, -What are the objectives? -What and whom should it reward? -What should be the participation level in receiving awards? Attachment 5 outlines department head and employee feedback on merit pay objectives. *As confirmed by the Board at its August 17 , 1993 meeting -2- Attachment 6 outlines the consensus points on merit directions from department head and Employee Relations Consortium meetings. Attachment 7 shows the distribution of merit awards for past fiscal years. 6 . The level of funding support the Board is willing to allocate for a merit plan and whether the Board wishes to fix a percentage of permanent salaries as a benchmark for use in considering compensation in the budget process. Attachment 8 shows the Cost of Living increase, Merit and other pay improvements as a percent of permanent salaries for the past six years. Attachment 9 is an excerpt from a Bureau of National Affairs Bulletin to Management outlining the results of its national survey of salary budget increases. Attachment 10 shows the budgeted dollars for cost of living and merit for the past six years. As additional background, Attachments 11 and 12 are copies of the June 1993 survey information on cost of living and merit plans of nearby public employers . Attachment 1 Objectives and Merits of a Performance Evaluation System Department Head and Employee Feedback 1. Is an essential and fundamental management tool. 2 . Assures communication about the employee' s job performance occurs between the employee and the supervisor. 3. Establishes expected standards for the work including those for timeliness, quantity and quality. 4 . Establishes accountability for the work. 5 . Through the work planning process: -Involves the employee in determining what is to be done and the priority. -Establishes an understanding of what is to be done between the employee and the supervisor. -Ties the employee' s performance to the goals of the department and the County. 6. Supports organizational change when needed such as the customer service initiative or compliance with blood borne pathogen requirements. 7 . Supports personnel decision making such as for promotion. 8 . Responds to the employee' s desire to know what is expected and where his or her performance stands in relation to the job responsibilities. ( 10-28-93 ) Attachment 2 Types of Performance Evaluation Systems 1. By Evaluation Criteria a. Trait Rating Systems -Addresses a pre-defined set of personal traits such as initiative or enthusiasm. -Have largely been discontinued because of issues of job related validity under federal non- discrimination guidelines. b. Behaviorally Anchored Rating Systems -Addresses a pre-defined set of job behaviors identified as related to successful performance in a specific job based on job analysis. -Examples of job behaviors for a specific job might include: attention to detail, decision-making, leading, organizing. -Lends itself to a graphic rating scale. -By focusing on behaviors, emphasizes processes and works best in environments where outputs are more assurable than outcomes . -Works best with large groups of individuals whose job descriptions are standardized. -Most costly system to develop. c. Work Objective Based Rating Systems -Addresses specific work objectives identified for the individual job. -WPPR is an example of such a system. -Focuses on the results to be expected from job performance. -Provides potentially for more employee involvement than other systems. -2- Tailored to the individual position -Requires more time to administer. 2 . By Type of Evaluation Instrument a. Descriptive Generates an essay-type evaluation of the employee' s job performance and may include a development plan for the individual. b. Comparative Focuses on ranking or comparing employees to each other. c. Criteria-Based Evaluates the employee' s performance against pre- defined criteria - either behaviorally based or work objectives based. ( 10-28-93 ) Attachment 3 Relationship Between Performance and Pav_ Examples of several types of relationships are listed below. 1. Directly-Tied A given Performance Rating such as Effective results in a given merit pay amount such as 1.25%. 2 . Performance Rating Establishes Eligibility_ The employee' s performance rating must be a specified level for the employee to be eligible for merit. The merit increase itself may be an amount within a specified range and the final amount may take account of other factors such as the employee' s salary placement in the salary range in relation to other employees. Uniformity across departmental lines is provided by use of a funding or per capita allocation for merit. Requires that employees be reviewed at the same time. 3 . Performance Rating Sets Merit Increase Range The employee ' s performance rating determines the range within which the merit increase, if any, may fall. For example, a given rating may result in an increase from one to three percent and the final amount may take account of other factors. Uniformity across departmental lines is provided by use of a funding or per capita allocation for merit. Requires that employees be reviewed at the same time. 4 . Salary Position In Salary Range The merit amount for which an employee is eligible based on a given performance rating differs depending on whether the employee is below or above the midpoint of the salary range. Typically a greater increase is authorized to an employee below the midpoint of the salary range. Another variation is to provide a greater portion of the merit award as bonus rather than salary increase to employees above the salary range midpoint. ( 10-28-93) Attachment 4 Summary State Comprehensive Compensation System* Policy: "It is the policy of the State to compensate its employees at a level sufficient to encourage excellence of performance and to maintain the labor market competitiveness necessary to recruit and retain a competent work force. " . . salary increases to State employees shall be implemented through the Comprehensive Compensation System based upon the individual performance of each State employee. The . . .system shall combine salary increases and awards in an interrelated system of compensation that furthers the recruitment, retention, career service and outstanding performance of State employees. " Funding: "The Governor and the General Assembly, subject to the availability of funds, shall advance the State ' s Comprehensive Compensation System by recommending and making annual appropriations . . . in the following manner: " -"The career growth recognition award component shall be funded each year at the level required for full implementation. . . " -"To the extent that expansion funds are available, the . . .system shall receive an additional appropriation to fund cost-of-living adjustments. " -"Any remaining available funds shall next be allocated to provide for performance bonuses . The level of the performance bonus allocation shall not exceed two percent (2%) of the total employee payroll. " *As provided in N.C. State Senate Bill 84 ratified by the General Assembly effective July 18, 1993 -2- Career "Career Growth Recognition Award" means an annual Growth increase awarded to a State employee whose final Award: annual performance appraisal indicates job performance that meets or exceeds management' s expectations and performance requirements. COLA: "Cost-of-Living Adjustment means a general salary increase given. . .in response to inflation and labor market factors. " Perfor- "Performance Bonus means a salary increase that mance is awarded in a lump sum to a State employee whose Bonus: final annual performance appraisal indicates job performance that exceeds management ' s expectations and performance requirements. " Implemen- There is created a Task Force on implementation of tation: the Comprehensive Compensation System. The Task Force shall develop a plan for moving State employees into the system and report on its plan to the Governor and General Assembly by March 1, 1994. Intent: "It is the intent of the General Assembly to use the Comprehensive Compensation System as a model for the allocation of funds appropriated for salary increments for State employees . Provided, however, current revenue forecasts require that the General Assembly choose among components of the system including career growth recognition awards, cost-of-living adjustments, performance bonuses, modifications in salary schedules and placement of employees on the salary schedule when it allocates funds for salary increments for State employees. " ( 10-28-93) Attachment 5 Merit Pay Objectives Department Head and Employee Feedback 1. Provide a means for deserving employees to advance to higher salaries in the salary range in relation to new hires. 2 . Recognize and reward career development; that is, the employee ' s additional knowledge, skill and competence in performing the job responsibilities. 3 . Support and reinforce the use of the performance evaluation program and, through this, realization of the performance evaluation program objectives . 4 . Recognize and reward specific accomplishments in support of the County' s goals. 5 . Through the combination of COLA and merit, support the recruitment and retention of stable, well-qualified, productive employees. ( 10-28-93) Attachment 6 Merit Directions Points from Department Head and Employee Relations Consortium Meetings 1. The County needs a performance evaluation system for the reasons noted on the "Objectives and Merits of a Performance Evaluation System" handout (Attachment 1 ) . 2 . WPPR is the preferred performance evaluation system. Employees and department heads like the communications process about objectives and performance structured in WPPR. 3. It is recognized that further development is needed with WPPR to support greater uniformity across departmental lines. Suggested steps include: -Department Heads assuring each performance review is completed within 30 days of the review date. -Focusing additional effort on definition of performance standards. -Comparison of sample performance appraisals for highly effective focusing on what is provided as documentation for highly effective. 4 . There should be a relationship between performance evaluation and pay for the reasons noted on the "Merit Pay Objectives" handout (Attachment 5 ) . This needs to be a stable relationship that is consistent from year to year. 5. As to the merit pay component of the pay plan, department heads and employees concluded there are two major elements to be recognized: -The career development/progression in the salary range in relation to new hires component and -The reward for specific and major accomplishments component. 6 . Beyond merit pay, employees and department heads expressed considerable support for and interest in the ideas of team or group rewards and incentives. ( 10-28-93 ) Attachment 7 PERCENTAGE OF EMPLOYEES AWARDED MERIT INCREASES BY PERFORMANCE LEVEL* HIGHLY FISCAL YEAR NONE EFFECTIVE EFFECTIVE OUTSTANDING 1992-93** 19 20 56 5 1991-92 20 26 51 3 1990-91 19 28 49 4 1989-90 16 20 63 Not available 1988-89 12 12 76 Not available 1987-88 22 14 63 Not available 1986-87 14 26 59 Not available *Data for 1986-87 through 1989-90 is derived from a sample of 10% of positions because automated data is not available. The 10 percent sample did not include any employees awarded a 5 percent plus 2 .5 percent lump sum amount although such awards were made to some employees. **Effective 7-1-92 merit amounts for each performance level reduced. None includes employees not eligible, and eligible employees not receiving an increase. :ratecomp.doc ( 10-28-93 ) Estimated Cost of Living Increase , Merit and Other Pay Improvements as a Percent of Permanent Salaries 7.1 % 5.9 /° 0 6.3% 0 COLA ® Merit ® Other 2 3.1 % .8% 3.4% MN 1989 1990 1991 1992 1993 1994 Six Year Average: 4.8% n w x m Year is fiscal year ending. Other for 1989 through 1992 includes classification study rt 00 implementation. For 1994, other is Longevity Pay improvement. Attachment 9 • • ungdotollanailment _ DAA PDllcv AND PRA1%Igf.SM1 Vol, 44, No. 36 September 9, 1993 Salary Increases Continue to Shrink Employers reduced their budgets for salary increases from an average of 4.7 percent in 1992 to an average of 4.3 percent in )993. according to the American Compensation Association's 20th annual S3iary budget survey, Based on responses from 17): U.S, employers, / the survey shows continued reversal of the steady growth to salary budgets that occurred in the late )9S0s. The decline in salary budgets this year continues a slide that started in )99) and affects al) employee cateeorieS. lne survey notes. By, ieve: )99: increases average 4.= percen; for officers and execu- tives. 4.: percent for exempt employees, and 4.6 percent for non- exempt employees. Across the board, these increases are lower than predicted in last year's survey. when respondents projected they would remain at 1991 ieveis of 4:.9 percent for officers and executives. 4.7 percent for exempt employees. and 4.6 percent for nonexempt employees. For 1994. meanwhile. employers project that increases will remain at )99: jevejs. Salary structures — which set overall ply levels for positions and grades rather than specific ply levels for individua) employees — rose percent for omcers and executives. percent for exemp; employees. and percent for nonexempt employees in 1993. the survey adds. For 1994. the survey respondents are proiectinc that salary structures for officers. executives. and exempt employees will increase 3.0 percent, and salary structures for nonexempt employees will rise 2.9 percent. ("3993_3994 Salary Budget Survey. ' ACA. )4040 N. N'orthsicht Blvd.. Scottsdale. Aria. $:260: (602) 9:)-919h S:., for members. SS0 for nonmembers) Budget for Cost-of-Living and Merit FISCAL COLA YEAR COLA AMT. MERIT TOTAL 1993-94 3323000 2% 185,689 517,689 1992-93 3163000 2% 157,357 473,357 1991 -92 -0- -0- 286,678 286,678 1990-91 4959795 4% 293,000 788,795 1989-90 474,451 4% 221 , 100 695,551 1988-89 491 ,281 5% 210,765 702,046 rt w Data includes salary and associated benefits cost rt 0 June 30, 1993 PROPOSED 1993-94 COST-OF-LIVING INCREASE OF NEARBY PUBLIC EMPLOYERS COST-OF-LIVING EMPLOYER PERCENT DATE OTHER HIGHLIGHTS CARRBORO 3.0 7/1/93 Continue 2% of annual salary 401(k) Contribution/Increase service level pay CARY 2 .5 7/11/93 Class and Pay Study Impl. /Continue 5% of annual salary 401 (k) Contribution CHAPEL HILL 3.75 to 9/1/93 Continue 5% of annual salary 401(k) plan contribution 2 based on grade DURHAM (CITY) 3 .0 7/5/93 Continue 5% of annual salary 401(k) Contribution DURHAM COUNTY 5.0 * Continue 5% of annual salary 401(k) Contribution/Add bonus payable if budget surplus/Class and Pay Study Implementation *For employees with 2 years service, effective 7-1-93. For employees with 1-2 years service, 2.5 on 7-1 and 2 .5 on anniversary date. For employees with less than 1 year, 2.5 on anniversary date. RALEIGH 2 .5 8/7/93 Continue deferred compensation (457) matching contribution up to 1.75% of annual salary/Reduce Longevity Pay for new staff to 1% at 5 years and 2% at 10 years. rt ct rt w WAKE COUNTY 2 .5 7/1/93 Continue 5% of annual salary 401(k) Contribution 0 m r* ORANGE COUNTY 2 . 0 7/5/93 Extend Longevity Pay eligibility to 10 years :chart.doc June 30, 1993 PROPOSED FISCAL YEAR 1993-94 MERIT PAY PLANS - AVERAGE MINIMUM MAXIMUM MERIT EMPLOYER MERIT* MERIT PROJECTED ELIGIBILITY CARRBORO No Merit Plan Funded CARY 2 .5 7 .5 3.5 Be rated Above. Standard or higher CHAPEL HILL Not Not Not Avail. *To be used for merit or adjust- Avail. Avail. Proposed funding ments to bring employees on step at 1% of payroll* DURHAM (CITY) 2 .5 5 . 0 5.0 Be rated satisfactory or higher (up to Step 15 of 19 Step pay plan) DURHAM COUNTY $600 $1800 $870 Be rated at exceeds expectations or higher ORANGE COUNTY 1.25 3.75 2 .3 Be rated Effective or higher RALEIGH 2.5 5. 0 3.9 If in lower part of range, be (approx) rated satisfactory. If in higher part of range be rated above standard. WAKE COUNTY 2 .5 7 .5 5 If rated above meets standards and within department budget of 2.5% rt for each position w n :meritrp2 r n7