HomeMy WebLinkAboutAgenda 09-07-1993 - III-K 1
ORANGE C O U N T Y
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: September 7, 1993
Action Agenda
Item # 1ZT-1<
SUBJECT: Fees For Non-Profit Agency Participation in Orange County
Employee Training Programs
DEPARTMENT: Personnel PUBLIC HEARING: Yes X No
ATTACHMENT(S) : INFORMATION CONTACT:
1 -List of Non-Profit Agencies Elaine Holmes, Personnel Director
to Receive Training Calendar
2 -Orange County' s Training TELEPHONE NUMBERS:
and Development Calendar Hillsborough-732-8181
Fall 1993 Durham-688-7331
Mebane-227-2031
Chapel Hill-967-9251/968-4501
PURPOSE: To establish fees for participation in Orange County
employee training programs by employees of non-profit
agencies receiving County funds.
BACKGROUND: The Board Chair has requested that the Personnel
Department make Orange County employee training
programs available to employees of non-profit
agencies which receive County funds. Funds to
provide "scholarships" to subsidize participation in
Orange County employee training programs were
included in the Commissioners' Office approved 1993-
94 budget. In Attachment 1 the Commissioner' s Office
has identified the non-profit agencies which receive
County funds, have staff, and are not a part of
another local government agency. These are the non-
profit agencies to whom the training would be made
available. Attachment 2 is Orange County' s Training
and Development Calendar for Fall 1993.
Orange County Personnel Department will mail copies
of the Training and Development Calendar to the
directors of the non-profit agencies listed in
Attachment 1. Attached to the calendar will be a
cover letter containing enrollment information, an
enrollment form, a fee schedule, and scholarship
information.
Enrollment forms from non-profit agencies will be
processed on a space available basis. If the
enrollment exceeds the class limit, the names of the
employees from the non-profit agencies will be placed
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on a waiting list, and they will be notified if space
becomes available.
To offset costs of participation by the non-profit
agency employees, the Personnel Department will
charge a fee of $10 for each hour of scheduled class
time (e.g. , a 4-hour workshop will cost $40) . This
proposed fee has been developed by the Budget Office
and includes costs incurred for trainers, training
materials and supplies, course preparation, postage,
registration, billing, facilities, and class set up.
Non-profit agencies may pay for workshops and courses
by applying for course funding from the $2, 000
Scholarship Fund authorized in the Commissioners '
Budget. Scholarship information will be included in
the initial mailing to the non-profit agencies
containing the training and development calendar and
enrollment information.
RECOMMENDATION: The Manager recommends that the Board authorize the
recommended fees.
Attachment 1 3
LIST OF NON-PROFIT AGENCIES TO RECEIVING [RAINING CALENDAR
Adolescents in Need
Arts Center
Child Care Networks
Coalition for Battered Women
Day Care Services
Dispute Settlement Center
Habitat for Humanity
Home Health Agency
Interfaith Council
JOCCA
Kidscope
Literacy Council
OCCHS
OPC Mental Health
Orange Enterprises
Orange Community Housing
Planned Parenthood
Rape Crisis
Triangle Hospice
Volunteer for Youths
Women's Center
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Attachment 2
Orange County
Training And Development Calendar
Fall 1993
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Orange County Training And Development Calendar For Fall 1993
Introduction: This Orange County Training and Development Calendar For Fall 1993 represents
Personnel's commitment to provide you with opportunities to foster career goals, develop new skills, and
become more effective on the job. We invite you to take advantage of these opportunities.
Course Enrollment: Please complete the Course Enrollment Form below and submit it to the Personnel
Department by September 3. Enrollment Forms will be processed on a first-come, first-served basis, and
you will receive confirmation of your registration shortly after it is received in Personnel. You will also
receive a reminder call by a member of the Personnel staff a few days prior to the course.
Cancellation Policy: If you find that you will be unable to attend a course, please notify Personnel
(Extension 2551) and cancel immediately, so that we can fill your slot with someone else. If the course
involves a course fee and you do not notify Personnel two days prior to the beginning of the course, your
department will be billed for the course.
Course Fees: For courses involving fees, Personnel will bill your department upon confirmation of
registration.
Additional Information: If you need special arrangements to access the training classes or have any
questions about the courses, please call Cornelia Moore at Extension 2556.
Course Enrollment Form
Name:
Job Title:
Dept/Div: Work Phone:
Course Title: Date: Time:
Course Title: Date: Time:
Course Title: Date: Time:
Employee Signature:
Department Head Authorization:
Please submit this Course Enrollment Form to the Personnel Department by September 3 for the course
or courses you wish to attend.
You May Photocopy This Form
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Training And Development Calendar Fall 1993
Special Course Offerings
(Section I) Introductory Spanish For Social Workers: In response to our
9/20/93-11/12/93 changing society and a need for Social Services employees to be able
12:30-2:30 pm Mondays to communicate with their Spanish-speaking clients, Personnel has
8:30-10:30 am Fridays contracted with Durham Technical Community College to offer an
introductory Spanish course for Social Services employees. The
Aging Conference Room course is designed to directly address the worker-client relationship.
Topics will include sample interviews in both languages, key phrases
to assist social workers in soliciting information from clients, typical
social problem situations, and a comprehensive vocabulary.
(Section II) Each class will meet for two hours twice a week for eight weeks for
9/20/93-11/12/93 a total of 32 hours. Personnel is assuming a portion of the course
3:00-5:00 pm Mondays fee, and departments will be expected to assume the remaining
10:45 am-12:45 pm Fridays portion of the special fee of $20 per participant plus $12.95 for the
accompanying text, Spanish ar Social Workers. The instructor will
Aging Conference Room be Josephina Slade, Spanish Instructor with Durham Technical
Community College. Class size limited to 20.
Note: This course jg,1512 open other employees who need 1.12
14 communicate midi clients in Spanish.
General Course Offerings
11/10/93 GIS And You: This workshop is designed to introduce participants
9:00 am-12:00 Noon to the GIS (Geographic Information System) and the ways in which
County departments are using the system. The session will also help
Land Records Office participants understand how ARC/Info works and what it can do.
The instructor' will be Roscoe Reeve, Land Records Manager and
GIS Director. Class size limited to 15.
9/24/93 & 11/19/93 New Employee Orientation: You don't have to be a new employee
9:00 am-3:00 pm to attend this session! This orientation covers important personnel
information such as position classification, salary administration,
Government Services EEO and Sexual Harassment policies, the Disciplinary Procedure,
Center Meeting Room Work Planning and Performance Review (WPPR), employee training
and development, customer service orientation, and payroll
information. Mandatory for all new employees. Interested "veteran"
employees may also attend.
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Training And Development Calendar Fall 1993
10/28/93 Writing Agenda Abstracts: Find out what works and what doesn't
10:30 am-12:00 Noon from the person who reviews abstracts for the Board. Topics will
include format, style, and length. The instructor will be Rod Visser,
Government Services Assistant County Manager.
Center Meeting Room
Computer Courses
9/14/93 Introduction To First Choice: Data Processing is providing a
8:30 am-12:30 pm temporary computer lab and hands-on training in the software used
or by the majority of Orange County employees. This course is
9/16/93 designed for new users with limited or no computer experience. In
1:00 pm-5:00 pm addition to the basic components of computer operations, topics will
include document preparation, database operations, printing, label
Gov't. Services Ctr. Annex making, directory and subdirectory preparation, saving of
Conference Rm. documents, recalling,editing, and manipulation of data. Jane Sparks,
Systems Analyst, and Don Webster, Microcomputer Specialist, will
be the instructors. Class size limited to 7.
9/14/93 Introduction To WordPerfect: Data Processing is again providing
1:00-5:00 pm a temporary computer lab and hands-on training in WordPerfect.
or This course is designed for computer users with limited or no
9/16/93 experience in WordPerfect. In addition to the basic components of
8:30-12:30 pm computer operations, topics will include document preparation,
saving, recalling, editing, printing, formatting of documents, printer
Gov't. Services Ctr. Annex selection, and set up. Jane Sparks, Systems Analyst, and Don
Conference Rm. Webster, Microcomputer Specialist, will be the instructors. Class
size limited to 7.
Health, Safety, and Wellness Courses
9/15/93 Maintaining A Healthy Back At Work And At Home: This
3:00-4:30 pm course is designed to help participants identify potential risk factors
associated with back injury and to develop preventative strategies.
Recreation &Parks Topics will include:
Activity Area II • Postures, positions, and activities that may overstress your
back.
• Strategies for optimizing your work environment to aid in the
prevention of back injury.
• Exercises to use at work and at home to relieve stress and
promote a healthy back.
Since a portion of the class will be devoted to back exercises,
participants are encouraged to wear comfortable, loose-fitting
clothing. The instructor will be David Parker, a Physical Therapist.
Class size limited to 15.
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Training And Development Calendar Fall 1993
9/21/93 Cardiopulmonary Resuscitation (CPR) Certification: This
9:00 am-2:00 pm course is provided as a part of Orange County's commitment to the
continued safety and well-being of its employees and citizens. A
EMS Training Room practical and written test is included as part of the certification
process. The instructor will be Jeanette Smith, Deputy Director for
Emergency Management. Class size limited to 12.
9/28/93, 9/30/93, Fresh Start Smoking Cessation: Have you thought about giving
10/05/93, & 10/07/93 up smoking? Now is your chance! Sign up for these four classes
8:30-9:30 or 3:30-4:30 endorsed by the American Cancer Society. Participants should plan
to attend all four sessions. The instructor will be Jerry Gregory,
Gov't. Services Ctr.Annex Orange County Health Promotion Coordinator and a former smoker.
10/12/93 CPR Recertification: This course is designed for employees whose
9:00 am-12:00 Noon current CPR certification has expired or will expire in the next few
months. The course will provide a review of the CPR skills and
EMS Training Room include a practical and written test. Participants should bring their
CPR wallet cards with them. The instructor will be Jeanette Smith.
Deputy Director for Emergency Management. Class size limited to
12.
10/21/93 Fire Extinguisher Use: This workshop combines classroom and
9:00 am-10:30 am hands-on experience in providing participants with fire safety
information and proper fire extinguisher use. The instructor will be
Aging Conference Rm. Bob McLaughlin, EMS HazMat/Training Coordinator. Class size
limited to 20.
11/02/93 Creating Safety For Yourself And Others: This course is
1:00-4:00 pm designed to teach safety patterns of awareness and prevention in
response to robbery and sexual assault situations. You don't have to
Recreation & Parks be physically fit to take this course. Rather, the emphasis is on
Activity Area I critical thinking and physical techniques that can be adapted to your
individual abilities. Since a portion of the class will be devoted to
self-defense strategies, participants are encouraged to wear
comfortable, loose-fitting clothing. The instructors will be Kathleen
Hopwood and Beth Seigler, co-founders of SafeSkills. Class size
limited to 24.
11/16/93 Stress Management: This course is designed to cover stressors or
10:00 am-12:00 Noon causes of stress, the patterns of stress that cause problems for
individuals, coping mechanisms, and relaxation techniques. The
Government Services instructor will be Gary Romich, a Clinical Psychologist, who has
Center Meeting Room been providing counseling and workshops in Stress Management for
the past ten years. Gary is also the Account Executive for the
County's Employee Assistance Program (EAP).
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Training And Development Calendar Fall 1993
12/08/93 Truth In Labeling (Brown Bag Lunch): Labels are going to be
12:00 Noon-1:00 pm changing on food in the next few months. This lunchtime seminar
will introduce you to the new format, show you what to look at, and
Food Lab-Revere Road tell you how to interpret the new labels. Bring your lunch and listen
as Laurel Elizey, Nutritionist, prepares us to go grocery shopping.
Customer Service Courses
11/09/93 It's A Jungle Out There: How To Deal With Beastly Behavior:
8:30 am-12:30 pm Humans don't always act like humans. One minute they're normal
people, the next they're out of control. The trouble comes when they
Government Services use their animal instincts--their primitive thinking patterns--instead of
Center Meeting Room the rational part of the brain. Then tempers flare, conflicts appear,
productivity declines, and stress levels increase. This workshop deals
with irrational thinking that results in difficult behavior in your co-
workers, your customers, other professionals with whom you must
work, and yourself. The instructor will be Rosalie Blowe, a
consultant and trainer.
11/18/93 Going Beyond The Smile: Providing quality customer service
9:00 am-12:00 Noon involves more than handling customer complaints. It means striving
to provide customers with no reason to complain in the first place.
Government Services Topics will include creating positive impressions, delivering on
Center Meeting Room promises, handling emotional situations, and working together as a
team. The instructor will be Cornelia Moore.
Managerial/Supervisory Courses
The Introduction To Supervision Series is designed for new supervisors or supervisors who have not
previously participated in supervisory/management training, and who are directly responsible for the day-
to-day operations of a work group.
The five-course, 27-hour series is designed to be taken in its entirety and in the order listed. While
courses will be offered at intervals throughout the semester, each course builds on previous courses, and
later course in the series assume concepts taught in earlier courses. The five core modules are:
9/29/93 Introduction To The Supervisor's Role
8:30 am-12:30 pm
10/13/93 & 10/27/93 Understanding People
8:30 am-12:30 pm
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Training And Development Calendar Fall 1993
11/2/93 Communicating With Others
8:30 am-12:30 pm
11/23/93 & 11/30/93 Leadership For Supervisors
8:30 am-12:30 pm
12/07/93 Managing Employee Performance
9:00 am-12:00 Noon
Each module introduces the framework for the topic and employs individual exercises, active group
participation, and skill practices to enable participants to learn from these sessions. Self assessment
instruments such as the Myers-Briggs Type Inventory and Kenneth Blanchard's Leadership Behavior
Analysis will be used. All classes will be held in the Government Services Center Meeting Room, and the
instructor will be Cornelia Moore. Minimum enrollment 10.
10/05/93 & 10/19/93 Principle-Centered Leadership: This one-day course (offered in
8:30 am-12:30 pm half-day format) is based on Stephen Covey's The Z Habits a Highly
Effective People and Principle-Centered Leadership. Skill-building
Government Services topics will include patterns of organizational excellence, leading by
Center Meeting Room principles, methods of positive influence, and ten qualities of
leadership. Participants will have an opportunity to develop an
action plan for future success. The instructor will be Minis Howard
Davis, the consultant who recently taught the IM classes. Class size
limited to 25.
Personnel Policies And Procedures
09/22/93 . Effective Disciplinary Action: While no one likes to take
10:00 am-12:00 Noon disciplinary action, this course presents a "how to" guide for
supervisors in taking effective disciplinary action to improve
Government Services employee performance. Topics will include Orange County's
Center Meeting Room Disciplinary Procedure, the causes of disciplinary action, disciplinary
action based on work performance or personal conduct, and the
employee appeals process. The instructor will be Elaine Holmes,
Personnel Director.
10/26/93 WPPR For Supervisors: This workshop reviews key WPPR
9:00 am-11:30 am concepts such as the purpose, elements, and process of WPPR,
including merit increase decision-making. This workshop will assist
Government Services you in setting work objectives and performance standards and
Center Meeting Room provide you with tools to make the WPPR process work more
effectively for you and your employees. Discussion and questions
will be encouraged. The instructors will be Elaine Holmes, Personnel
Director, and Cornelia Moore, Human Resources Analyst.
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Training And Development Calendar Fall 1993
12/01/93 Writing WPPR Performance Evaluation Summaries: This
11:00 am-12:00 Noon workshop will cover tips for supervisors in writing performance
summaries that are performance-based rather than personality-based.
Government Services The instructors will also share feedback on successful methods of
Center Meeting Room using performance summaries to enhance and motivate employee
performance. The instructors will be Elaine Holmes, Personnel
Director, and Cornelia Moore, Human Resources Analyst.
12/09/93 Everything You Need To Know About Filling Job Openings:
10:00 am-12:00 Noon This course takes you step-by-step through the recruitment and
selection process. Topics will include position vacancy notices, the
Government Services recruitment process, recruitment sources, screening procedures, the
Center Meeting Room referral process, department selection process, interviews (e.g.,
questions to ask and not to ask), reference checks, the selection
decision, selection decision documentation, employment offer,
credentials verification, and new employee orientation. The
instructors will be Lana Chandra, Personnel Analyst, and Elaine
Holmes, Personnel Director.
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