HomeMy WebLinkAbout2016-701 Emergency Svc - South Orange Rescue Squad - Application for Ambulance Franchise tQttat �ohh Yu-°`"E
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ORANGE COUNTY EMERGENCY SERVICES
k . , APPLICATION FOR SERVICE FRANCHISE
•�. �0 ®E�ER6EN���
tin coo` sERvicos
Franchise Application Category
(A separate application must be completed for each general category of service.)
Convalescent Transport Services Rescue Services
❑ALS Transport C Confined Space
n BLS Transport n Extrication (For OCES use only)
Emergency Services E Heavy Rescue Date Received:
❑ BLS Supplemental Transport ❑ High/Low Angle
C BLS System Surge Transport E Swift Water
❑ BLS Special Event Transport C Trench Collapse
n Medical Responder Non-transport ❑ Underwater
❑ EMT Non-transport C Wilderness Search & Rescue
Name of Applying Organization: South Orange Rescue Squad
202 Roberson Street
Primary Local Business Address:
Carrboro, NC 27510
Local Address City/State/Zip:
919-967-1515
Telephone number at local base of operations:
Matthew Mauzy, Chief
Name of Owner/Contact Person:
admin @ sors.us / mauzy @sors.us
Contact Email Address:
PO Box 128
Main Office/Owner/Contact Person Address:
Carrboro, NC 27510-0128
Main Office City/State/Zip:
919-967-1515
Telephone number at main office:
South Orange Rescue Squad
Operating Business/Trade Name:
Application Attachments Required
(See Orange County Franchise Ordinance for Additional Details)
*Place a check mark in the check-box to indicate that the attachment has been included in the application.
1. le Certified copy of an assumed name certificate if applicant does business under a trade
name AND trade name does not appear on the Articles of Incorporation or Charter.
2. 400. Certified copy of Articles of Incorporation and/or Charter.
3. Ne Applicant's resume' of training and experience for the applicable service.
4. A full description of the type and level of service to be provided including the location
of the place or places from which it is intended to operate, the manner in which the public will be able to
obtain assistance and how the vehicle will be dispatched.
5. Financial statement pertaining to (proposed) operations in Orange County.
6. le A list of radio frequencies the applicant is authorized to operate on, and a copy of the
FCC license(s) in the name of the person providing the service.
7. A description of the applicant's capability to provide twenty-four hour coverage, seven
days per week for the district covered by the franchise applied for.
8. 11 An accurate estimate of the minimum and maximum times for a response to calls
within the district covered by the franchise applied.
9. A written plan detailing how the applicant will furnish credentialed personnel and a
current r ster of all credentialed personnel with a list of their credentials.
10. A copy of the applicant's written standard operating procedures including but not
limited to the management of equipment, supplies, and medications.
11.11e# Copy of organization by-laws (if applicable).
12. Roster of all members and employees, including name, address, and NCDL number.
13. List all vehicles owned and operated by applicant.
14. Proposed fee schedule for service in Orange County.
CERTIFICATIONS
*Provide initials in each certification blank to indicate agreement to each statement
I certify on behalf of the named franchise applicant the following:
1. That the information contained within and any attachments provided is true and correct and
to the best of my knowledge;
S 2. That the franchise applicant is compliance with North Carolina General Statutes 131 E, Article
7;
3. That the applicant shall provide notices to Orange County Emergency Services of any
changes to the information provided in this Application within five (5) days of any changes
and/or any relinquishment of the franchise;
13-5 4. That I am the duly authorized agent of the Board and have been authorized to submit this
application and certification to the Orange County; and
5. That any information found to be false or misleading may be grounds for termination of the
franchise and the franchise agreement.
Authorizing Name/Title: > c=`�
Authorizing Signature: \ � 1 `� Date: `\12'V.1-c`=NY'
List all Vehicles Owned and 0•erated b the A• •licant
Vehicle # Year Make Model VIN # Lic. # Mileage
• S 1 evro e xprs 'ass A • / A • 1 1 • - :
1261 2005 Ford E350 Amb 1 FDSS34PX5HA3U655 58042S 20625
1262 2006 1-ord E450 Amb 1 FDXE45NX6HA12546 /5841S /3929
1281 2006 Ford 1-350 1 b I WW31 Y16E1382/23 6/650S 32026
1293 1995 1-ord 1-350 1 F I JW36G5SEA41383 68830H 12950
1294 1999 Gruman P-30 Van 1 GBKP32R1 X3305/81 1 /351S 9105
1263 2015 Sprinter 2500 Amb WD'3PE/CCXE5924531 3/64
FOR OCES'USE ONLY
Reviewed by: Date Filed:
Approved by BOCC: Expiration Date:
MV011l: /1,4/07
Date Filed: 4/26/2004 2:02:00 PM
Elaine F.Marshall
North Carolina Secretary of State
State of North Carolina C200411400292
Department of the Secretary of State
ARTICLES OF INCORPORATION
NONPROFIT CORPORATION
Pursuant to§55A-2-02 of the General Statutes of North Carolina,the undersigned corporation does hereby submit these Articles of
Incorporation for the purpose of forming a nonprofit corporation.
1. The name of the corporation is:_ TECHNICAL RESCUE SERVICES, INC.
2. X (Check only if applicable.) The corporation is a charitable or religious corporation as defined in NCGS §55A-1-40(4).
3. The street address and county of the initial registered office of the corporation is:
Number and Street 143 W. FRANKLIN STREET, SUITE 202
City,State,Zip Code CHAPEL HILL, NC 27516 __County ORANGE
4. The mailing address if different from the street address of the initial registered office is:
PO BOX 128, CARRBORO, NC 27510
5. The name of the initial registered agent is:
JOHN T. STEWART
6. The name and address of each incorporator is as follows:
JOHN T. STEWART
143 W. FRANKLIN STREET, SUITE 202
CHAPEL HILL, NC 27516
7. (Check either a orb below.)
a. X The corporation will have members.
b. 'The corporation will not have members.
8. Attached are provisions regarding the distribution of the corporation's assets upon its dissolution.
9. Any other provisions which the corporation elects to include are attached.
10. The street address and county of the principal office of the corporation is:
143 W FRANKLIN ST STE 202, CHAPEL HILL, NC 27516 County ORANGE
11. The mailing address if different from the street address of the principal office is:
P.O. BOX 128, CARRBORO, NC 27510
Revised January 2000 Form N-01
CORPORATIONS DIVISION P.O.BOX 29622 RALEIGH,NC 27626-0622
e
12. These articles will be effective upon filing,unless a later time and/or date is specified:
This is the 1:5 day of APRIL ,20 04 ,
TECHNICAL RESCUE SERVICES, INC.
Signature of Incorporator
JOHN T. STEWART, INCORPORATOR
Type or print Incorporator's name and title, if any
NOTES:
1. Filing fee is$60. This document and one exact or conformed copy of these articles must be filed with the Secretary of State.
Revised January 2000 Form N-01
CORPORATIONS DIVISION P.O.BOX 29622 RALEIGH,NC 27626-0622
1
8. Provisions Regarding Distribution of the Corporation's Assets Upon Dissolution.
(a) In the event of the dissolution of the corporation, or the winding up of its
affairs, or other liquidation of its assets, the corporation's property shall not be conveyed to any
organization created or operated for profit and all assets remaining after the payment of the
corporation's debts shall be conveyed or distributed only to an organization or organizations
created and operated for nonprofit purposes similar to those of the corporation.
(h) In the event of dissolution, the residual assets of the organization will be
turned over to one or more organizations which themselves are exempt as organizations
described in §501(c)(3) and §170(c)(2) of the Internal Revenue Code of 1954 or corresponding
sections of any prior or future law, or to the federal, state or local governments.
1
9. Other Provisions
1. The purposes for which the corporation are organized are:
a. To operate and provide emergency medical and rescue services to the
public of Orange County, North Carolina, pursuant to the regulation thereof by Orange County
and by the applicable medical authority recognized by Orange County.
b. To provide training for certification in various areas of medical and rescue
services.
2. The corporation is organized exclusively for charitable purposes within the
meaning of 501(c)(3) of the Internal Revenue Code of 1954 or the corresponding provisions of
any future united States internal Revenue Law, including:
3. No part of the net earnings of the corporation shall inure to the benefit of, or be
distributable to its trustees. officers or other private persons, except that the corporation shall be
authorized and empowered to pay reasonable compensation for services rendered and to make
payments and distributions in furtherance of the purposes set forth herein. No substantial part of
the activities of the corporation shall he the carrying on for propaganda, or otherwise attempting
to influence legislation, and the corporation shall not participate in or intervene in ( including the
publishing or distribution of statements) any political campaign on behalf of any candidate for
public office. Notwithstanding any other provision of these Articles, the corporation shall not
carry on any other activities not permitted to be carried on (a) by a corporation exempt from
Federal Income Tax under §501(c)(3) of the Internal Revenue Code of 1954 (or the
corresponding provision of any future United States Internal Revenue Law) or(b) by a
corporation, distributions to which are deductible under §170(c) (2) of the Internal Revenue Code
of 1954 (or the corresponding provision of any future United States Internal Revenue Law).
avo1L: vi�A./0
Date Filed: 12/10/2004 10:22:00 AM
Elaine F.Marshall
North Carolina Secretary of State
State of North Carolina C200434300059
Department of the Secretary of State
ARTICLES OF AMENDMENT
NONPROFIT CORPORATION
Pursuant to§55A-10-05 of thc General Statutes of North Carolina,the undersigned corporation hereby submits the following Articles
of Amendment for the purpose of amending its Articles of Incorporation.
1. The name of the corporation is: TECHNICAL RESCUE SERVICES, INC.
2. The text of each amendment adopted is as follows(state below or attach):
The name of the corporation shall be changed to:
SOUTH ORANGE RESCUE SQUAD, INC.
3. The date of adoption of each amendment was as follows: / a�/ Q y
4. (Check a,b,andfor c,as applicable)
a. The amendment(s)was(were)approved by a sufficient vote of the board of directors or incorporators,and member
approval was not required because(set firth a brief explanation of why member approval was not
required)
b. / The amendment(s)was(were)approved by the members us required by Chapter 55A.
c. Approval of the amendments)by some person or persons other than the members,the board,or the incorporators was
required pursuant to N.C.G.S. §55A-10-30,and such approval was obtained.
Revised January 2000 Form N-02
' CORPORATIONS DIVISION P.O. BOX 29622 RALUIGH,NC 27626-0622
5. These article's will be effective upon filing,unless a date and/ortimc is specified:
This the 6th day of December ,2004
TECHNICAL RESCUE SERVICES, INC.
Name of Corporation
Signature
Sydenham B. Alexander, Jr. , Chairman of the
Type or Print Name and Title Board of Directors
Notes:
1. Filing tie is S25. This document and o e exwt or conformed copy°Pthese articles must be tiled with the Secretary of State.
Revised January 2000 Dorm N-02
CORPORATIONS DIVISION P.O. BOX 29622 RALLIC;H,NC 27626-0622
0100111. 11/L4/07'
Date Filed: 4/8/2005 2:29:00 PM
•
Elaine F. Marshall
North Carolina Secretary of State
State of North Carolina C200502700274
Department of the Secretary of State
NONPROFIT CORPORATION'S STATEMENT OF CHANGE OF PRINCIPAL OFFICE
Pursuant to§55A-16-23(b)of the General Statutes of North Carolina,the undersigned nonprofit corporation does hereby submit the
following for the purpose of changing its principal office address currently on file with the Secretary of State.
INFORMATION CURRENTLY ON FILE
The name of the corporation is: o_
The street address and county of the principal office of the corporation currently on file is:
Number and Street: i43 LA)€--r , Si... Z�2
City,State,Zip Code: C 4A.-e i_ 14,11 ,me 275« County: a tz.,a,a-.-�
The mailing address if different from the street address of the principal office currently on file is:
�.
C, Sc.x \ a a Av..2 r.;r w. Nc- 27 S �c�
NEW INFORMATION
1. The street address and county of the new principal office of the corporation is:
Number and Street: 24-.2_ o?> s�T► S��&s'+'�
City,State,Zip Code: C.of 2-2. NL Z-i s t o County: eel,,,
2. The mailing address If different from the street address of the new principal office is:
—P•0 t 24 S.v
3. This statement will be effective upon filing,unless a later date and/or time is specified:
This is the z■ day of VvV e.c4! ,20c3S. .
!x..rt 4 Oe Ancc S'q,-A0
Name of Corporation
Signature
P9-7 c3'00Aimi.tt. EctLETt4FCi
Type or Print Name and Title r
NOTES:
1. Filing fee is$5. This statement and one exact or conformed copy of it must be filed with the Secretary of State.
Revised January 2000 Form N-12
CORPORATIONS DIVISION P.O.BOX 29622 RALEIGH,NC 27626-
0622
oval J. u/LL/O7
Date Filed: 9/19/2005 4:16:00 PM
Elaine F.Marshall
North Carolina Secretary of State
C200524900307
STATE OF NORTH CAROLINA
DEPARTMENT OF'T'HJ.SECRETARY OF STATE
STATEMENT OF CHANGE OF REGISTERED
OFFICE AND/OR REGISTERED AGENT
Pursuant to §55D-31 of the General Statutes of North Carolina, the undersigned entity submits the following for the purpose of
changing its registered office and/or registered agent in the State ofNorth Carolina
INPESRivti4TTtom.CIT'.ItRENTILY
The name of the entity is: South Orange Rescue Squad, Inc.
Entity Type:°Corporation,°Foreign Corporation,®Nonprofit Corporation,°Foreign Nonprofit Corporation,
[Limited Liability Company,°Foreign Limited liability Company°Limited Partnership,°Foreign limited Partnership,
°Limited liability Partnership,°Foreign Limited liability Partnership
The street address and county of the entity's registered office currently on file is:
Number and Street: 143 West Franklin Street, Suite 202
City,State,Zip Code: Chapel Hill, NC 27516 County: Orange
The mailing address ffdfflrewtfrostthe streetaddress of the registered office currently on file is:
P. 0. Box 128, Carrboro, NC 27510
The name of the current registered agent is: John T. Stewart
NEW INEORMAT1ON
1. The street address and county of the new registered office of the entity is:
(complete this item only ithe address ofthe registered office is being changed)
Number and Street: 1526 East Franklin Street, Suite 202
City,State,Zip Code: Chapel Hill, NC 27514 County: Orange
2. The mailing address rdfffireatfirms the stree taddress of the new registered office is:
(complete this item only ithe address ofthe registered office is being changed)
P. 0. Box 3200, Chapel Hill, NC 27515-3200
3. The name of the new registered agent and the new agent's consent to appointment appears below:
(complete this item only if the name ofthe registered agent is being changed) JJ
Sydenham B. Alexander, Jr.
Type or Print Name ofNewAgent xsicz *S' e Title
4. The address of the entity's registered office and the address of the business office of its regi Bre d •_ent,ass changed,
will be identicaL
5. This statement will be effective upon filing,unless a date and/or time is specified:
This is the 1 s tday of September ,20 05 . SOUTH ORANGE RESCUE SQUAD, INC.
Sig re
Sydenham B. Alexande , Jr.
Type or Print Name and Title
Notes: Filing fee is$5.00. This document roust befiled with the SecretaryofState. Chair, Board of Dirt!tors
Instead of signing here,the new registered agent may sign a separatewritteu consent to the appointment,which must be attached to this statement.
CORPORATIONS DIVISION P.O.BOX 29622 RALEIGH,NC 27626-0622
Revised January 2002 Form BE-06
SOUTH ORANGE ( r
RESCUE SQUAD \ t G E RS S
\111 Semper Aptus Muneris - Volunteers Since 1971
Resume of training and experience of the applicant in the transportation and care of
patients:
South Orange Rescue Squad(SORS) has been providing all-volunteer EMS and rescue services
since 1971.
All SORS personnel must meet or exceed the minimum training and experience requirements for
their levels of service as outlined by the appropriate governing body.
All SORS personnel must maintain or exceed the minimum amount of hours of practice and
continuing education for their levels of service as required by the appropriate governing body.
SORS currently provides"joint staffing" for 1 ambulance seven(7) nights/week in the Orange
County EMS System. SORS provides the ambulance and one (1) EMT; OCES provides one (1)
Paramedic. This ambulance operates in the same manner as all other ambulances in the Orange
County EMS System.
SORS currently provides "surge" coverage EMS response and ambulance transport services
through OCES to the citizens of Orange County at times of overload to the existing county
resources.
SORS currently provides EMS response and ambulance service for fire or other large incident
"Rehab and Support" whenever requested by OCES or any fire department or law enforcement
agency within Orange County.
SORS currently provides EMS special event transport services for"Special Events"within
Orange County including: various large gatherings such as street festivals, road races, and
triathlons.
SORS currently provides EMS special event transport services by contract to the University of
North Carolina at Chapel Hill for football games, men's and women's basketball games, indoor
track competitions, ACC and NCAA championship events, baseball games, and NCHSAA High
School football and basketball championship events, as well as other large gathering events such
as concerts, commencement, and VIP visits.
SORS currently provides EMS special event transport services for coverage of Chapel Hill/
Carrboro City School System's high school games.
PO Box 128, Carrboro, NC 27510-0128 I 919.967.1515 I sors.us
SESCU ORANGE g-s *—'r J�''�J I.
Semler Altus Muneris - Volunteers Since 1971
Type and level of service to be provided:
South Orange Rescue Squad (SORS)will provide appropriate BLS certified EMS personnel for
all response calls.
SORS operates from its primary location at 202 Roberson St, Carrboro,NC.
The public will be able to obtain emergency assistance by placing calls to 9-1-1. Scheduled
EMS standby arrangements can be made in advance via 919-967-1515 or admin @sors.us.
Vehicles and resources shall be dispatched through the Orange County 9-1-1
Telecommunications Center.
PO Box 128, Carrboro, NC 27510-0128 1 919.967.1515 I sors.us
i.A�
•'N.0
�?WIY�•
North Carolina Department of Health and Human Services
Division of Health Service Regulation
Pat McCrory Richard O. Brajer
Governor Secretary
Mark Payne
Assistant Secretary for Audit and
Health Service Regulation
February 18, 2016
South Orange Rescue Squad
Matthew Mauzy,Chief
PO Box 128
Carrboro,NC 27510-0128
Dear Chief Mauzy:
Your application to operate as a licensed emergency medical service provider has been approved. According to our
records, South Orange Rescue Squad is affiliated with the Orange County Emergency Medical Services System.
Please review the enclosed license to ensure that the information is correct. It should be permanently displayed at the
primary provider base. Photocopies of the license are acceptable to display in satellite and/or other locations.
If you have any questions,please contact your local Office of Emergency Medical Services regional specialist.
Sincerely,
I � t
'T'om NA if cheil, Assistant Chief
North Carolina Office of Emergency Medical Services
c: Jane Brice, Medical Director
Bonnie Hammersley, County Manager
Kimberly Woodard, System Administrator
Wally Ainsworth, Regional Manager
Office of Emergency Medical Services
www.ncdhhs.gov• www.ncems.org
Phone: 919-855-3935•Fax:919-733-7021
Location:1201 Umstead Drive•Dorothea Dix Hospital Campus•Raleigh,NC 27603
Mailing Address:2707 Mail Service Center•Raleigh,NC 27699-2707
An Equal Opportunity•Affirmative Action Employer
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South Orange Rescue Squad
Budget Overview: FY16 P&L Classes
July 2016 -June 2017
Total
Income
4000 Contracts
High School Standby 6,040.00
OCES Facility Lease 28,908.00
Other EMS Standby 15,166.90
OWASA Contract 5,250.00
UNC Special Events(EMS) 121,941.00
UNC Contract(TRT) 34,500.00
Total 4000 Contracts $ 211,805.90
4100 Fundraising/Grants
Donations 85,001.17
NCDOI Matching Funds 25,000.00
Online Donations 2,210.00
Strowd Roses Fund 5,000.00
Total 4100 Fundraising I Grants $ 117,211.17
Total Income $ 329,017.07
Gross Profit $ 329,017.07
Expenses
6000 Program Operations
6100 Accounting Fees 1,500.00
6200 Auto
Vehicle Fuel 6,000.00
Vehicle Maint/Repair 14,000.00
Total 6200 Auto $ 20,000.00
6300 IT Services 9,013.04
6325 Communications
Cell Phones 3,000.00
Radio/Communicaitons Equipment 24,000.00
Radio Maint 2,640.00
Radio Pagers 3,200.00
Repeater Site Support Contract 5,500.00
Total 6325 Communications $ 38,340.00
6350 Copier Lease 1,380.00
6400 Dues and Subscriptions 2,361.95
6500 Equip Maintl Repair 6,560.00
6505 Insurance
General Liability 13,020.00
Total 6505 Insurance $ 13,020.00
6600 Meals and Entertainment 7,400.00
6700 Postage&Shipping 600.00
6710 PPE 3,000.00
6730 Security 600.00
6750 Supplies 9,020.00
6800 Training 18,750.00
Training Equip/Materials/Books 3,400.00
Training Travel/Room/Board 2,500.00
Training Tuition 3,000.00
Total 6800 Training $ 27,650.00
6970 Uniforms 13,000.00
7000 Facilties
7100 Utilities
Electric 4,963.60
Gas 831.69
Water/Sewer 2,190.39
Total 7100 Utilities $ 7,985.68
7200 Fire Alarm System 9,690.65
7300 Pest Control/Servicing 120.00
7350 Repairs 5,000.00
7400 Station Equipment under$500 6,000.00
7450 Station Supplies 2,000.00
7550 Keycard locks for Station 8,000.00
Total 7000 Facilties $ 38,796.33
8000 Human Resources
Holiday Party 7,877.89
Incentives 3,600.00
Workers'Comp 6,825.00
Total 8000 Human Resources $ 18,302.89
Total 6000 Program Operations $ 210,544.21
8800 Fundraising Expenses 2,457.58
Bulk Mail Postage 5,336.91
Bulk Mail Printing 16,442.19
Total 8800 Fundraising Expenses $ 24,236.68
9000 Restricted Funds
Ambulance Fund 60,000.00
Helo Aquatic Rescue Team 2,400.00
To Capital Reserve 10,000.00
Total 9000 Restricted Funds $ 72,400.00
Total Expenses $ 307,180.89
Net Operating Income $ 21,836.18
Net Income $ 21,836.18
SOUTH ORANGE /�'°� J N G W�-�°°�S \. 1 —tea S/".,, AD
RESCUE SQUAD
{ ) 1 )
g Fl
f Semper Aptus Muneris - Volunteers Since 1971
Radio Frequencies
South Orange Rescue Squad (SORS) utilizes the North Carolina VIPER radio network. SORS's
FCC license for VHF and UHF frequencies used for radio paging expired in 2014. The license
was under the general "Business Pool" and as a result experienced increasing frequency
intermodulation. SORS is in the process of working with APCO to re-establish an FCC license
under the public safety pool with new frequencies.
PO Box 128, Carrboro, NC 27510-0128 I 919.967.1515 I sors.us
r,OMM�N ,
f` Page 1 of 2
'� '_ *, Federal Communications Commission 186
* Wireless Telecommunications Bureau
,Q"„nwMisO*4 RADIO STATION AUTHORIZATION
;censee: South Orange Rescue Squad, Inc. FCC Registration
Number(FRN): 0004215133
Call Sign File Number
WPNR756 0002002739
Radio Service
MATTHEW MAUZY iG - Industrial/Business
SOUTH ORANGE RESCUE SQUAD, INC, Pool , Conventional
202 ROBERSON ST
PO BOX 128 Regulatory Status
CARRBORO NC 27510 PMRS
Frequency Coordination Number
Grant Date Effective Date Expiration Date Print Date
08.-20-2004 01-12.-2005 05-18-2014 01-12-2005
STATION TECHNICAL SPECIFICATIONS
Fixed Location Address or Mobile Area of Operation
Loc.
1 Address
143 W FRANKLIN ST
City County State
CHAPEL HILL CHATHAM NC
Lat (NAD83) : 35-54-24.5 N Long (NAD83): 79-3-13.0 W ASR No. ; N/A Ground Elev: 153.0
Loc.
Address
ON TERRELLS MTN 7 MI WSW
City County State
CHAPEL HILL CHATHAM NC
Lat (NAD83) : 35-52-0.5 N Long (NAD83) : 79-9-68.0 W ASR No. : 1014574 Ground Elev; 226.0
Loc.
3 Area of Operation
Operating within a 32.0 km radius around fixed location number 1 .
Loc.
4 Area of Operation
Operating within a 40.0 km radius around fixed location number 2.
Antennas
Loc. Ant. Frequencies Sta. No. No. Emission Output ERP Ant. Ant. Construct
No. No. (MHZ) Cls. Units Pagers Designator Power (watts) Ht./Tp AAT Deadline
(watts) meters. meters Date
1 153.09500 F82 1 0 20K0F3E 60.000 125.000 29.0 53.0
i 1 464.85000 FB2 1 0 2QKOF3E 100.000 250.000 29.0 53.0 01-02-2002
2 1 151 .98500 F82 1 0 20K0F3E 60.000 26.000 398.0 475.0 01-02-2002
3 1 153.09500 MD 200 0 20K0F3E 45.000
Conditions:
Pursuant to Section 309(h) of the Communications Act of 1934, as amended, 47 U.S.C. Section 309(h), this license is
subject to the following conditions:This license shall not vest in the licensee any right to operate the station nor any
r'-iht in the use of the frequencies designated in the license beyond the term thereof nor in any other manner than
horized herein. Neither the license nor the right granted thereunder shall be assigned or otherwise transferred in
violation of the Communications Act 011934, as amended. See 47 U.S.C. Section 310(d). This license is subject in
terms to the right of use or control conferred by Section 706 of the Communications Act of 1934, as amended,
See 47 U,S.C. Section 606.
FCC 601 -LM
December 2004
Page 2 of 2
LicenseeName: South Orange Rescue Squad, Inc.
Cali sign: WPNR756 File Number: 0002002739 Print Date: 01-12-2005
3 1 157.48500 MO 200 0 20K0F3E 45.000
3 1 157.53000 MO 200 0 20K0F3E 45.000
3 1 464.85000 MD 200 0 20K0F3E 45.000
3 1 469.85000 MD 200 0 20K0F3E 45.000
4 1 159.60000 MO 200 0 20K0F3E 45.000
4 1 151 .98500 MO 200 0 20K0F3E 45.000
:rol Points
Control Address
Pt. No.
1 143 W FRANKLIN ST
City County State Telephone Number
CHAPEL HILL ORANGE NC (919)967-1515
FCC 601 -LM
SOUTH ORANGE _
RESCUE SQUAD S\:✓ U - O D'. A S C S AD
Semper Aptus Muneris - Volunteers Since 1971
Capability to provide twenty-four hour coverage, seven days per week:
South Orange Rescue Squad (SORS)will provide 24-hour response, seven-days per week for the
franchised area utilizing more sixty (60) credentialed EMS providers, three (3)NC OEMS
certified ambulances, and various support vehicles,trailers and equipment.
PO Box 128, Carrboro, NC 27510-0128 ( 919.967.1515 I sors.us
SOUTH ORANGE ter—./J"
T �/`�J �'�J
\,41ti Semper Aptus Muneris - Volunteers Since 1971
Estimate of the minimum and maximum times for a response to calls within the franchised
area:
South Orange Rescue Squad (SORS) estimates the agency's minimum response time to calls to
be immediate [0 minutes]. SORS estimates the agency's maximum response time to calls to be
sixty (60)minutes.
PO Box 128, Carrboro, NC 27510-0128 I 919.967.1515 I sors.us
SOUTH ORANGE ✓ D.
RESCUE SQUAD Fl R S C\ !✓ S l( )J 4\''°'fv✓A D
\ 1:11 Semper Aptus Muneris - Volunteers Since 1971
Furnishing of credentialed personnel:
South Orange Rescue Squad (SORS) maintains a sufficient number of credentialed personnel to
provide two (2) credentialed personnel for every ambulance response.
All SORS EMS providers are required to maintain NC OSFM compliant continuing education
hours.
SORS provides a minimum of thirty-six (36) hours of EMS continuing education each year.
PO Box 128, Carrboro, NC 27510-0128 I 919.967.I515 I sors.us
--� State ID First Name as
Lt Certification Exp Date
----- -�— —
/ P105822 Tie Andrade EMT-Basic 6/30/19
P100I00 Autumn Arciero EMT-Basic 5/31/18
P050588 Joshua Asbill EMT-Basic 8/31/19
P108330 Eyad Atieh EMT-Basic 10/81/19
P099730 Caitlyn Balsay EMT-Basic 9/30/18
P095366 William Barker EMT-Basic 8/31/17
P104389 Christian Bennett EMT-Paramedic 2/29/20
P059461 Cheryl Boone EMT-Basic 6/30/18
P097019 Benjamin Buchanan EMT-Basic 3/28/18
P092604 Logan Caldwell EMT-Basic 7/31/17
P090962 Courtney Cannon EMT-Paramedic 9/30/18
P064852 Christine Ciszek EMT-Basic 8/31/17
P102539 Jamesanna Clapp EMT-Basic 11/30/18
P087169 Chris Cunningham EMT-Basic 6/30/20
P1103I7 Sahil Dadoo EMT-Basic 3/31/20
P099829 Steven DeBiase EMT-Basic 7/31/18
P102560 Zachary Del Conte EMT-Basic 4/30/19
P005268 Robert Eaton EMT-Basic 1/31/17
P094028 Soleil le Everest EMT-Basic 3/31/17
P103751 Elizabeth Ferguson EMT-Basic 2/28/19
< � P104311 Amanda Ferraro EMT-Basic 2/28/19
' '
P099718 Emilio Figueroa EMT-Basic 7/31/18
P073836 Lucia Fischer EMT-Basic 6/30/18
P089456 Taylor Fish EMT-Basic 7/31/20
P105826 Daniel Folger EMT-Basic 6/30/19
P097041 Theresa Forshey EMT-Basic 3/31/18
P101923 Jillian Ghuneim EMT-Basic 7/31/18
P070517 Joseph Gitt EMT-Basic 2/28/18
P108405 Susan Gouchoe EMT-Basic 3/31/18
P106103 Joshua Gray EMT-Basic 6/30/19
P105827 Christine Hamilton EMT-Basic 0/30/19
P090674 Amanda Hefty EMT-Basic 9/30/20
P101561 Jessica Hennen EMT-Basic 9/30/18
P102550 Allison Hollowell EMT-Basic 9/30/18
P108240 Ashley Jackson EMT-Basic 7/31/19
P102546 Leah Johnson EMT-Paramedic 2/29/20
P073888 Emily Keefer EMT-Basic 7/31/18
P100250 Michelle Kollar EMT-Paramedic 11/30/20
P105916 Destiny Lambert EMT-Basic 6/30/19
P089398 Sian Lewis-Bevan EMT-Basic 7/31/20
P06220I Spencer Lindgren EMT-Paramedic 2/29/20
' '
-�� P099651 Kirstin MacLeod EMT-Basic 7/31/18
--� P093396 Courtney Mandeville EMT-Basic 5/31/17
` y P093402 Casey Marcum EMT-Basic 8/31/17
P101495 William Marinello EMT-Basic 10/31/18
P074003 Michael Mastropole EMT-Basic 6/30/18
P095247 Tony Mathew EMT-Basic 9/30/17
P013536 Allyson Mauzy
P037173 Matthew Mauzy EMT-Basic 2/28/18
P097423 Mitchell McAllister EMT-Basic 5/31/18
P106147 Matthew McGarr EMT-Basic 7/31/19
P099569 Kenan Michaels EMT-Basic 3/31/18
P073936 Sean Miller EMT-Basic 6/30/18
P101460 Gregory Mitchell EMT-Basic 9/30/18
P110414 Molly Monsees EMT-Basic 1/31/20
P091713 Nathaniel Montminy EMT-Basic 6/30/20
P081154 Sara Nicholson EMT-Paramedic 10/31/18
P002979 Margaret 0 Donnell EMT-Paramedic 9/30/17
P051430 Brittnie Oldenkamp
P112550 Samuel Pardo EMT-Basic 6/30/20
P104064 Snehal Parikh EMT-Basic 6/30/18
P09I135 Naishal Patel EMT-Basic 6/30/17
P097376 Tucker Phi|brook EMT-Basic 2/28/18
P101573 Matthew Poche EMT-Basic 2/28/19
' '
P070563 Jonathan Pozner EMT-Basic 2/28/18
P110271 Payal Razdan EMT-Basic 1/31/20
P098571 Mai-Tram Riquier EMT-Basic 2/28/19
P073862 Adam Robinson EMT-Basic 7/31/18
P068806 Timothy Rodriguez EMT-Paramedic 6/30/20
P093433 Kenneth Rosati EMT-Paramedic 9/30/18
P084030 Jeffrey Rupkalvis EMT-Basic 6/30/19
P100226 Rachel Schumacher EMT-Paramedic 2/29/20
P10I531 Mohsin Shah EMT-Basic 9/30/18
P090914 Carly Sherrod EMT-Basic 3/31/17
P067006 Megan Shipman EMT-Paramedic 2/28/18
P095068 Wrenn Shoulars EMT-Basic 8/31/17
P065376 Erin Spence EMT-Basic 6/30/17
P099687 Cassandra Squires EMT-Paramedic 3/31/13
P106247 ]oe|{e Squires EMT-Basic 6/30/19
P084942 Sam Stinson EMT-Basic 1/31/20
P032579 Eric Stone EMT-Basic 6/30/18
P099643 Jennifer Temple EMT-Paramedic 3/31/18
P104387 Rachel Thomas EMT-Paramedic 3/31/18
P024417 Leah Tilden EMT-Intermediate 9/30/18
' '
- � P101931 Rebecca Turner EMT-Basic 3/31/17
--` P027576 Jane Waddell EMT-Intermediate 2/28/17
P022355 William Waddell EMT-Intermediate 7/38/17
P104534 Anne Wandishin EMT-Basic 5/31/18
P068997 Cayce Watts EMT-Basic 7/31/17
P097416 Nicholas Weimer EMT-Basic 2/I8/18
P104323 Juliana Wulforst EMT-Basic 2/28/19
P108344 Helen Xiao EMT-Basic 9/30/19
P093235 Jiejing Zhang EMT-Basic 6/30/17
-~�
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: EMS Uniform Policy SOM No.: EMS-001
Effective Date: May 12,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To ensure all members providing services meet SORS expectations regarding professional
personal appearance.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. All EMS personnel shall be professionally attired while on duty. Uniforms shall be clean and
neat with shirts tucked in at all times.
4.2. EMS Ambulance Shifts
4.2.1. White uniform shirt with appropriate SORS patch on both sleeves.Patches shall be
centered on the sleeve 1.5 inches below the shoulder seam. Shirts shall be neatly pressed
and worn tucked in at all times while visible to the public or while in public areas of the
stations.The only exception to this is when doing chores around the stations,such as
cleaning the stations or washing vehicles, in which case the outer uniform shirt may be
removed.
4.2.2. A white or navy blue shirt may be worn underneath the regular uniform shirt. No text or
graphics may be visible.
4.2.3. Black or navy blue uniform pants.
4.2.4. A solid,black belt. Large style buckles or buckles with any insignia,slogan, or symbol
are not permitted.
4.2.5. If socks are visible they must be navy blue,black,gray,or white.
4.2.6. Footwear shall be either sturdy black boots or shoes. Footwear shall have black laces.
4.2.7. If issued by SORS,name tags shall be worn centered above the right breast pocket.
4.2.8. Silver collar insignia may be worn by officers centered one inch above the point of the
collar.
4.3. EMS Special Events
4.3.1. Blue SORS polo shirt or white SORS uniform shirt see 3.1.1
4.3.2. White SORS polo shirts may be worn by squad officers.
EMS-001 EMS Uniform Policy
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: EMS Uniform Policy SOM No.: EMS-001
Effective Date: May 12,2005
Revision Date: Authorization Signature:
4.3.3. Uniform guidelines 3.1.3—3.1.8 apply.
4.3.4. During summer months the following modification to the EMS Special Events Uniform
may be made if the following conditions are met:
4.3.4.1. The forecasted high temperature for the day is greater than 85F and the event is an
outdoor activity.
4.3.4.2. Approval of the EMS Assistant Chief for special events where heat stress and/or
other environmental conditions for an indoor event could be mitigated by the wearing
of the summer uniform.
4.3.4.3. Shorts or pants shall be one of the following:
4.3.4.3.1. EMS pants as specified in 3.1.3.
4.3.4.3.2. Navy blue bike patrol style shorts with an inseam between 6.5 and 8.
(Shorts similar to the Olympic Hollywood shorts or the Olympic Phoenix
shorts.)
4.3.4.4. Shoes shall be close toed and close heeled and should be a dark color.
4.3.4.5. Socks shall be worn. Socks shall be solid blue,black,white or grey.
5. PROCEDURES
5.1. N/A
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
8. REFERENCES
8.1. N/A
EMS-001 EMS Uniform Policy
-Page 2 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: EMS Training SOM No.: EMS-002
Effective Date: May 12,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To provide standards and requirements for the training of provisional South Orange Rescue
Squad members to function as EMT-Basics in the Orange County EMS system.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. It is the policy of SORS that all Provisional Members attend the following classes and meet the
following requirements prior to their first ambulance shift or special event:
4.1.1. OCEM approved OSHA class
4.1.2. OC EMS System Orientation class
4.1.3. Provide all EMS Provisional Members with a cadet manual prior to their first ambulance
shift or special event.
4.1.4. Start or document refusal of a Hepatitis B vaccination series
4.1.5. Document tuberculosis screening
4.2. It is the policy of SORS that all Provisional Members complete the following items prior to being
released from Provisional status:
4.2.1. Attend a SORS approved driving class prior to driving Squad or County vehicles.
4.2.2. Work a MINIMUM of twelve(12)ambulance shifts.
4.2.3. Work a MINIMUM of three(3)special events.
4.2.4. Complete training documentation as required by SORS training officers.
4.2.5. Complete an exit exam.
4.3. It is the policy of SORS that all Provisional Members attend the following classes as available:
4.3.1. Attend a HAZMAT awareness class within their first year of SORS membership.
4.3.2. Attend HIPAA and Sexual Harassment awareness training as required by Orange County
Emergency Management.
EMS-002 EMS Training
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: EMS Training SOM No.: EMS-002
Effective Date: May 12,2005
Revision Date: Authorization Signature:
5. PROCEDURES
5.1. N/A
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
8. REFERENCES
8.1. N/A
EMS-002 EMS Training
-Page 2of2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: ACR SOP No.: EMS-003
Effective Date: August 11,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines for accurate and timely completion of Ambulance Call Reports(ACRs).
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. EMT-B
3.2. EMT-Paramedic
4. POLICIES
4.1. South Orange Rescue Squad personnel operating as an ambulance crew within the authority of
Orange County Emergency Management—Division of Emergency Medical Services(OCEM)
shall complete an ACR pursuant to the guidelines established by OCEM.
4.2. Any questions regarding the completion of an ACR should be directed to an IRV Paramedic or
OCEM EMS Supervisor as appropriate.
4.3. Proper completion of the ACR is the responsibility of both primary EMTs.
5. PROCEDURES
5.1. Refer to OCEM procedures for the completion of ACRs.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. ACR—Ambulance Call Report
8. REFERENCES
8.1. N/A
EMS-003 ACRs.doc
-Page 1 of 1 -
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Ambulance Checkout and Cleaning SOM No.: EMS-004
Effective Date: June 14,2007
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To ensure that all ambulances are clean,stocked and in a state of readiness to respond at all times.
2. OSHA REQUIREMENTS
2.1. N/A
3. CERTIFICATIONS
3.1. N/A
4. POLICY
4.1. It is the policy of SORS that all ambulances shall be maintained in a state of readiness at all
times.
4.2. It is the responsibility of each ambulance crew to ensure that all ambulances have the proper
equipment and supplies on board,that they are cleaned inside and out,and that any re-stocking of
supplies occurs at the beginning and end of each shift.
5. PROCEDURE
5.1. Ambulance Checkout
5.1.1. The crew shall check out the ambulance in accordance with the SORS ambulance check
sheet.
5.1.2. The online ambulance shall be checked out at the beginning of each shift and before any
other duties or functions are performed. The only exception to this is with the SORS
Supervisor's or superior officer's approval.
5.1.3.Upon completion,the check sheet shall be placed in its appropriate folder located on the
EMS Operations Door.
5.1.4.All equipment used on a call should be replaced as soon as possible.
5.1.5. Mechanical or equipment problems with any ambulance must be reported to the SORS
Supervisor immediately.
5.1.6.Equipment missing and not easily procured,e.g.KED,traction splint or oxygen tank
regulators,should be brought to the attention of the SORS Supervisor.
EMS-004 Ambulance Checkout and Cleaning
- 1 -
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Ambulance Checkout and Cleaning SOM No.: EMS-004
Effective Date: June 14,2007
Revision Date: Authorization Signature:
5.2. Ambulance Cleaning
5.2.1. The following duties are to be performed at the beginning of each shift.
5.2.1.1. The cab area shall be cleaned(vacuum floors,clean seats, dashboard and windows,
etc.)as needed.
5.2.1.2. All surface areas(walls,seats,doors,handrails, etc.)in the patient compartment area
shall be cleaned with disinfectant.
5.2.1.3. The stretcher shall be taken out and cleaned with disinfectant,including the stretcher
pad,rails and base.
5.2.1.4. The patient compartment floor shall be swept and mopped.
5.2.1.5. The ambulance shall be washed once in the morning and as needed.
5.2.2. The following duties are to be performed after each transport is completed.
5.2.2.1. All affected areas in the patient compartment shall be cleaned,i.e. stretcher pad,
stretcher rails and base,seats,etc.
5.2.2.2. The floor shall be swept and affected areas of the floor cleaned with disinfectant or
other cleaning solutions as needed.
5. GUIDELINES
6.1. N/A
6. TERMS
7.1. N/A
7. REFERENCES
8.1. N/A
EMS-004 Ambulance Checkout and Cleaning
-2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Annual Budget SOM No.: FIN-001
Effective Date: July 14,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To describe the annual budget process.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. South Orange Rescue Squad shall operate in accordance with an annual budget.
4.2. The Squad fiscal year shall be January 1st to December 31st
5. PROCEDURES
5.1. The budget shall have line items to represent associated incomes and expenses for operations,
training and overhead administration of the organization.
5.2. Line items shall have their associated funds or incomes allocated to one of the following
categories:
5.2.1. EMS
5.2.2. Rescue
5.2.3. Administrative
5.3. Division budgets shall be compiled by the Assistant Chiefs of each division.The Chief
Operations Officer and Treasurer shall compile the Administrative&Overhead categories.
5.4. The Chief Operations Officer shall compile the annual budget for presentation to the Finance
Committee prior to the October business meeting. The Finance Committee shall discuss the
budget draft and make recommendations for amendment.
5.5. The draft annual budget and Finance Committee recommendations shall be presented to the
membership at the October business meeting.
5.6. The membership shall have the opportunity to review and offer feedback on the budget until the
November Squad business meeting.
5.7. The Finance Committee will hold a Budget Review meeting in November prior to the Squad
business meeting.The Draft Budget,membership feedback and Finance Committee
recommendations shall be presented to the Board of Directors.
FIN-001 Annual Budget.doc
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Annual Budget SOM No.: FIN-001
Effective Date: July 14,2005
Revision Date: Authorization Signature:
5.8. The draft budget shall be presented by the Board of Directors to the Membership at the Annual
Business meeting in November for final review,discussion and vote by the membership. Simple
majority vote by the membership shall constitute approval of the annual budget.
5.9. The budget shall be adopted by the Board of Directors at the next Board of Directors meeting.
6. GUIDELINES
6.1. The budget should be adopted by the membership and Board of Directors prior to the beginning
of the fiscal year to which it pertains.
•
7. TERMS
7.1. N/A
8. REFERENCES
8.1. N/A
FIN-001 Annual Budget.doc
-Page 2of2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Spending Squad Funds SOP No.: FIN-002
Effective Date: September 8,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines,procedures,policies,constraints and authorizations for the expenditure of
Squad funds.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. SORS shall operate and spend organization funds by use of an Annual Budget.
4.2. Officers of the organization are authorized to spend funds as approved within their scope of
responsibility.
4.2.1. Assistant Chiefs shall be responsible for oversight and expenditure of budgeted funds for
their specific divisions.
4.2.2. The Chief Operations Officer and Treasurer shall be responsible for oversight and
expenditure of budgeted funds allotted to the Administrative category.
4.3. Expenses shall be categorized in the following manner:
4.3.1. Items under$1,000.00 shall be considered Minor Expenses
4.3.2. Items between$1,000.00 and$5,000.00 shall be considered Major Expenses
4.3.3. Expenses(single or cumulative)over$5,000.00 shall be considered Capital Expenses.
5. PROCEDURES
5.1. The Treasurer shall be notified of all Squad income and expenditures for inclusion in the financial
reports.
5.1.1. Notification may be accomplished electronically.
5.1.2. For Major or Capital Expenses,notification should occur prior to purchase.
5.2. Funds may be accessed via Corporate Credit Card or Check Request,except as noted below.
5.3. For all purchases,the following information,designated"Purchase Information"shall be
submitted to the Treasurer for inclusion in the financial reports.
FIN-002 Spending Organization Funds.doc
-Page 1 of 3 -
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Spending Squad Funds SOP No.: FIN-002
Effective Date: September 8,2005
Revision Date: Authorization Signature:
5.3.1. Name and Address of the supplier. Phone/FAX and email information should be
provided if available.
5.3.2. A receipt stating the amount of the expense. If no receipt is available,a statement shall
be provided explaining the omission.
5.3.3. Amount of Sales Tax charged, if not provided on the receipt.
5.3.4. Account to be charged in the budget to include line item number/name and the applicable
division.
5.3.5. Name of the Agent approving the request. For a Credit Card purchase,the signatory is
the presumed authorizing agent.
5.3.6. If applicable,the name and mailing address of the person to whom the reimbursement
should be made should also be included.
5.4. The purchase process for Minor Expenses is as follows:
5.4.1. The purchase requires authorization from the appropriate Officer.
5.5. The purchase process for un-budgeted Minor Expenses is as follows:
5.5.1. Approval of un-budgeted Minor Expenses shall require the authorization of the Chief.
5.5.2. The membership shall be advised of the un-budgeted Minor Expense at the next regular
meeting.
5.6. The purchase process for Major Expenses is as follows:
5.6.1. The purchase requires authorization from the appropriate Officer and confirmation of
available funds by the Treasurer.
5.6.2. Purchase Orders shall be required for all major expenses.
5.7. The purchase process of un-budgeted Major Expenses is as follows:
5.7.1. Approval of un-budgeted Major Expenses shall require the authorization of the Chief and
Finance Committee.
5.7.2. The membership shall be advised of the un-budgeted Major Expense at the next regular
meeting.
5.8. The purchase process for Capital Expenses is as follows:
5.8.1. The purchase requires authorization from the appropriate Officer,Chief and confirmation
of available funds by the Treasurer.
5.8.2. Purchase Orders shall be required for all capital expenses.
FIN-002 Spending Organization Funds.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Spending Squad Funds SOP No.: FIN-002
Effective Date: September 8,2005
Revision Date: Authorization Signature:
5.9. The purchase process for un-budgeted Capital Expenses is as follows:
5.9.1. Approval of un-budgeted Capital Expenses shall require the authorization of:
5.9.1.1. the Chief,
5.9.1.2. the Finance Committee,
5.9.1.3. the Board of Directors,
5.9.1.4. and simple majority approval of the membership.
5.10.Checks in the amount of$1,000.00 or greater require signature of two of the following three
individuals: Treasurer,Chief or Chair of the Board of Directors.
5.11.The process for accessing a Line of Credit is as follows:
5.11.1. The Finance Committee shall submit a request to the Board of Directors to access a Line
of Credit.
5.11.2. Approval to access a Line of Credit shall require authorization of:
5.11.2.1.the Board of Directors,
5.11.2.2.and simple majority approval of the membership.
5.11.3. Access to a Line of Credit requires two of the following signatures:
5.11.3.1.the Chief,
5.11.3.2.the Treasurer,
5.11.3.3.or Chair of the Board of Directors.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
8. REFERENCES
8.1. FIN-005 Purchase Orders
8.2. FIN-006 Check Request
8.3. FIN-007 Credit Card Use
FIN-002 Spending Organization Funds.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Accounting Practices SOP No.: FIN-003
Effective Date: September 8,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines and procedures for Accounting Activities carried out by the Treasurer,
Finance Committee and others performing financial duties.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. SORS shall follow the accrual accounting method.
4.2. Financial records shall be made public and kept current.
4.3. SORS shall strive to maintain an adequate Operating Reserve.
4.4. At least two persons shall review financial records.
4.5. The Secretaiy shall maintain archived squad financial records for a period time consistent with
IRS regulations.
5. PROCEDURES
5.1. The Treasurer shall maintain records appropriate and consistent with accrual accounting.
Procedures shall be promulgated and followed by SORS members to ensure that these records are
complete. These records shall include:
5.1.1. Accounts payable.
5.1.2. Accounts receivable.
5.1.3. Purchase Orders.
5.1.4. All income.
5.1.5. All expenditures.
5.1.6. All donations and gifts.
5.1.7. Valuations and depreciation of capital assets.
5.2. To assure timely and public financial records the Treasurer shall be provided tools to update the
appropriate section of the squad web site.
5.3. Records placed on the web site shall include:
5.3.1. Income and Expense Statement,
5.3.2. Balance Sheet,
5.3.3. Year-to-date Budget to Actual,
5.3.4. Status of Grants and Accounts.
FIN-003 Accounting Practices.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Accounting Practices SOP No.: FIN-003
Effective Date: September 8,2005
Revision Date: Authorization Signature:
5.4. The records on the web site shall be updated at least monthly.
5.5. Monthly statements as presented at squad meetings shall be retained on the web site for at least
two years.
5.6. Other reports may be stored on the web site as deemed appropriate by the Treasurer.
5.7. The Treasurer shall report to the membership if the Operating Reserve falls below$20,000.
5.8. In the last month of each Fiscal Year the Finance Committee shall determine what amount of
unencumbered funds should be allocated to debt retirement or capital reserve so that adequate
Operating Reserve is maintained.
5.9. SORS shall have its books reviewed by a CPA at least every six months. The CPA shall provide
an Annual Statement to the Board of Directors concerning the state of the books.
5.10.Any audit of the books beyond the CPA's annual review shall be performed at the discretion of
the BoD. The Treasurer and CPA shall provide all required information and cooperation to any
such authorized audit.
5.11.The Secretary shall reconcile the monthly bank statements and have full access to all records as
part of monthly bank statement review.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. Operating Reserve shall be computed to be cash and liquid assets(checking accounts,CDs and
the like),minus Accounts Payable,Purchase Order encumbrances, Capital Reserves,and other
designated funds.
7.2. SORS: South Orange Rescue Squad Inc.
7.3. BoD: SORS Board of Directors.
7.4. CPA: Certified Public Accountant.
8. REFERENCES
8.1. None.
FIN-003 Accounting Practices.doc
-Page 2of2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Grant Applications SOP No.: FIN-004
Effective Date: September 8,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To promote active searching for and solicitation of grants and other targeted donations by all
members of SORS while ensuring coordinated and non-redundant applications.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. SORS encourages its members to identify possible sources for grants and targeted gifts for
purposes consistent with SORS's mission.
4.2. SORS recognizes that successful grant applications must be coordinated and non-redundant.
4.3. All reporting requirements shall be met in a timely manner.
5. PROCEDURES
5.1. All SORS members should become aware of and search out potential sources of grants and
targeted gifts. These might include:
5.1.1. Past sources of grants(Strowd Roses,Johnson Foundation,etc.).
5.1.2. Churches.
5.1.3. Benevolent Organizations.
5.1.4. Governmental and Business groups.
5.1.5. Potential Users of SORS services.
5.2. When a potential grant or targeted gift donor is identified, information should also be collected.
The information should include,but is not limited to:
5.2.1. Name of organization and organizational contact information.
5.2.2. Amount of potential gift or grant.
5.2.3. Type of grant(e.g.free use,restricted to specific items,to be used on items we propose,
or matching funds,etc.)
5.2.4. Application forms.
5.2.5. Application schedule.
5.2.6. Granting schedule.
5.2.7. Reporting requirements initially and after the funds are used.
5.3. Any potential grant or targeted gift shall be brought to the attention of the Chief who will act as
the clearinghouse for applications.
FIN-004 Grant Applications.doc
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Grant Applications SOP No.: FIN-004
Effective Date: September 8,2005
Revision Date: Authorization Signature:
5.4. The Chief may take immediate action, if warranted,or may elect to appoint a group of interested
members to complete the application process.
5.5. All potential grants and targeted gift opportunities brought to the Chief should be reported at the
next squad meeting. The Chief shall recommend appropriate action for each opportunity.
5.6. All applications shall be reviewed by the Chief,and either the Secretary or Treasurer. Others
may be involved in the review as needed.
5.7. Any potential grant or gift that exceeds $5,000 shall be referred to the Finance Committee to
discuss potential effect on the budget and make appropriate recommendation.
5.8. Any contract associated with a grant or targeted gift must be referred to the BoD for its
recommendation.
5.9. Any financial reporting requirements will be provided to the Treasurer. Accordingly,the
Treasurer shall have the authority to obtain any information needed for the generation of financial
reports associated with the grant opportunity.
5.10.No application for a grant or targeted gift shall be made without the signature of the Chief or the
BoD Chair.
5.11.Final versions of all documents related to any grant or gift shall be provided to the Secretary for
retention in the archives.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. SORS: South Orange Rescue Squad,Inc.
7.2. BoD: SORS Board of Directors.
8. REFERENCES
8.1. None.
FIN-004 Grant Applications.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Purchase Orders SOP No.: FIN-005
Effective Date: September 8,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines and procedures for requesting,generating and approving Purchase Orders.
1.2. In general,a Purchase Order is a document generated before a purchase is made and acts as an
authorization to a vendor to provide the described good or service and represents a promise that
SORS will pay up to the amount indicated.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. The purchase amount above which a Purchase Order is required is defined in FIN-002.
4.2. Purchases below the amount specified in FIN-002 do not require a Purchase Order.
4.3. Any authorized officer should request a Purchase Order prior to any purchase.
4.4. Purchases for which a Purchase Order is required, and for which no Purchase Order is requested,
may,at the option of the Chief and Treasurer,be repudiated and returned to the appropriate
vendor without payment.
5. PROCEDURES
5.1. Any officer or authorized agent of SORS may request a purchase order to be generated by the
Treasurer. The request may be in writing,by email or other permanent record. Purchase
Information as specified in FIN-002 shall be provided with the request.
5.2. The Treasurer shall review the Purchase Order request to determine that all required information
is provided and that appropriate authorizations have been made. The determination of
authorization shall include:
5.2.1. Officer authorization to expend affected portions of the budget
5.2.2. Adequate available funds in the affected budget category
5.2.3. All required Purchase Information
5.2.4. Appropriate authorization by the squad and/or BoD as necessary
5.3. The Treasurer shall generate the Purchase Order document. The document shall provide
adequate information to describe the authorized purchase and vendor as follows:
5.3.1. Authorization shall be obtained as required by FIN-002.
5.3.2. A paper copy of the Purchase Order is retained by the Treasurer.
FIN-005 Purchase Orders.doc
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Purchase Orders SOP No.: FIN-005
Effective Date: September 8,2005
Revision Date: Authorization Signature:
5.3.3. The Treasurer provides notification of approval by voice,phone or email to the
requesting party with the Purchase Order number.
5.3.4. As required,a copy of the Purchase Order is sent to the vendor.
5.4. The requesting officer or agent shall coordinate with the vendor to assure that all invoices
reference the Purchase Order number and also shall ensure completion status of the purchase.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. SORS: South Orange Rescue Squad,Inc.
7.2. BoD: SORS Board of Directors.
8. REFERENCES
8.1. FIN-002 Spending Organization Funds
FIN-005 Purchase Orders.doc
-Page 2of2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Check Request SOP No.: FIN-006
Effective Date: September 8,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines and procedures by which SORS members are reimbursed for squad
expenditures for minor expenses with minimum paperwork yet adequate financial control.
1.2. To establish guidelines and procedures by which minor squad expenses may be paid with
minimum paperwork yet adequate financial control.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. Small expenditures made by Squad members for Squad business should be reimbursed with as
little paperwork as possible.
4.2. Only Minor Expenses shall be paid by check request as defined in FIN-002.
4.3. Should an invoice or bill be delivered to any member or officer,he or she may request a check for
payment.
5. PROCEDURES
5.1. The Treasurer shall require that Purchase Information be provided with each Check Request,as
specified in FIN-002. In addition,the Check Request shall contain the name and mailing address
of the check recipient. Further, if the Requestor is not an officer responsible for the indicated
budget area,approval by an appropriate officer shall be required.
5.2. Check Requests, if approved,will result in a check drawn on the squad checking account. Cash
will not be provided.
5.3. Check Requests shall take the form of an email,a note with attached receipt,memorandum,or
other permanent record. If not in email form,the signature of the requesting person is required.
In all cases,the Request is provided to the Treasurer.
5.4. The Treasurer shall work with the Chief to resolve any over budget situations.
5.5. The Treasurer shall have 1 week following receipt of the Check Request to either issue the check
or respond to the Requestor with reason for denial.
5.6. Should a request be denied,any appeal shall be made to the squad membership.
FIN-006 Check Request
1 of2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Check Request SOP No.: FIN-006
Effective Date: September 8,2005
Revision Date: Authorization Signature:
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. SORS: South Orange Rescue Squad,Inc.
8. REFERENCES
8.1. FIN-002
FIN-006 Check Request
1 of2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Squad Credit Card Use SOP No.: FIN-007
Effective Date: September 8,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines and procedures for the use of Squad Credit Cards.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. Credit card use shall not circumvent existing financial controls.
4.2. BoD action shall be required to grant credit cards to certain officers or squad agents.
4.3. BoD action shall be required to revoke assigned credit cards.
5. PROCEDURES
5.1. The Treasurer shall select the financial institution from which to obtain credit cards with the
advice and consent of the Finance Committee.
5.2. The Treasurer shall be the contact person with the financial institution to receive credit cards and
regular statements.
5.3. The Secretary shall review the credit card statements,associated paperwork,and documentation
on a regular basis. The Treasurer shall provide those records to the Secretary in a timely manner.
5.4. Any person making a purchase by credit card shall provide the Treasurer with the Purchase
Information as identified in FIN-002. The information shall be provided as soon as possible.
5.5. When the credit card statement is received,the Treasurer shall notify by email or in writing any
card holder of any purchase he or she made for which information has not already been provided.
5.6. The Treasurer should pay the credit card bill even with outstanding items so as to avoid finance
charges.
5.7. The card holder has 21 days to provide sufficient documentation to the Treasurer following
notification of deficiency.
5.8. The Treasurer shall report to the BoD any situation in which use of any credit card seems
irregular or any outstanding deficiency in the provision of Purchase Information. The BoD shall
investigate the Treasurer's report and take appropriate action.
FIN-007 Squad Credit Card Use.doc
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Squad Credit Card Use SOP No.: FIN-007
Effective Date: September 8,2005
Revision Date: Authorization Signature:
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. SORS: South Orange Rescue Squad,Inc.
7.2. BoD: SORS Board of Directors
8. REFERENCES
8.1. FIN-002 Spending Organization Funds
FIN-007 Squad Credit Card Use.doc
-Page 2of2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Membership SOM No,:GEN-001
Effective Date: February 8,2007
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To provide requirements,duties,and responsibilities for each classification of membership.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. PROSPECTIVE MEMBERS
4.1.1. Prospective Members should submit their completed application to the membership
committee chair either by mail,email,or in person.
4,1.2. All Prospective Members shall complete a SORS approved interview process and be
recommended for membership by the membership chair,appropriate training officer,or
Assistant Chief at a Squad business meeting. Membership status will be granted only after
approval by the SORS membership.
4.2. GENERAL MEMBERSHIP CATEGORIES
4.2.1. Emergency Operations Members
4.2.1.1. EMS Division-All members of the EMS Division shall be certified to at least the
North Carolina EMT-Basic Level
4.2.1.2. Rescue Division-All members of the Rescue Division shall be certified to at least
the North Carolina Medical Responder,or equivalent certification,or be working
towards certification to be obtained within one year.
4.2.2. Community Members
4.2.2.1. Community Members shall meet the requirements set forth herein,and who through
profession,training,and/or experience possess abilities and/or knowledge which
furthers the purposes and objectives of the organization.
4.3. EMERGENCY OPERATIONS CLASSIFICATIONS
4.3.1. EMS DIVISION
4.3.1.1. TRAINING REQUIREMENTS
GEN-001 Membership
-Page 1of4-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Membership SOM No GEN-001
Effective Date: February 8,2007
Revision Date: Authorization Signature:
4.3.1.11 All EMS Division members regardless of classification shall meet the
following requirements:
4.3.1.1.1.1. Attend six(6)of twelve(12)EMS continuing education sessions per
year. Outside training may be considered on a case-by-case basis.
4.3.1.1.1.2. Attend an Orange County Emergency Management approved OSHA
class annually.
43.1.2. PROVISIONAL MEMBERS
4.3.1.2.1. Provisional Members of the EMS Division shall be defined as those
individuals desiring to join the Squad as regular volunteer members,and who
first must undergo a period of orientation,training,and gaining experience by
working shifts and special events under the supervision of a training officer
and/or preceptor.
4.3.1.2.2. Provisional Members may not hold office or chair a committee.
4.3.1.2.3. In order to complete Provisional Membership and obtain Regular
Membership status, Provisional Members shall complete all requirements
listed herein and in the current training manual utilized by division training
officers.
4.3.1.3. REGULAR MEMBERS
4.3.13,1. Regular Members of the EMS Division shall be defined as those members
desiring to serve as volunteer EMTs in Orange County on a regular basis who
have completed a provisional period as determined by the appropriate training
officer.
4.3.1.3.2. Regular members shall work at minimum of 24 hours a month for SORS
EMS.
4.3.1.4. RESOURCE MEMBERS
4.3.1.4.1. Resource Member status is intended for those volunteers who wish to serve
the Squad but are unable to comply with the Regular Member requirements.
4.3.1,4.2. Regular Members desiring to become Resource Members must have at least
two(2)consecutive years of regular EMS experience in the Orange County
EMS system.
4.3.1.4.3. Resource members shall work at minimum of 24 hours per month within
the Orange County EMS system.
4.3.2. RESCUE DIVISION
GEN-001 Membership
-Page 2of4-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Membership SOM No.:GEN-001
Effective Date: February 8,2007
Revision Date: Authorization Signature:
4.3.2.1. PROVISIONAL MEMBERS
4.3.2.1.1. Provisional Members of the Rescue Division shall be defined as those
individuals desiring to join the Squad as regular volunteer members,and who
first must undergo a period of orientation,training,and gaining experience by
attending training sessions and maintaining response readiness under the
supervision of a training officer and/or preceptor.
4,3.2.12. Provisional Members shall not hold office or chair a committee.
4.3.2.1.3. In order to complete Provisional Membership and obtain Regular
Membership status,Provisional Members must complete all training
requirements as defined here in and be subject to the approval of the current
division training officers and membership.
4.3.2.2. REGULAR MEMBERS
4.3.2.2.1. Regular Members of the Rescue Division shall be defined as those members
desiring to serve as volunteer rescue personnel in Orange County on a regular
basis who have completed a provisional period as determined by the
appropriate training officer.
4.3.2.2.2. Regular members must maintain a state of response readiness as defined
herein.
4.3.2.3. RESOURCE MEMBERS
4.3.2.31 Resource Member status is intended for those volunteers who wish to serve
the squad but are unable to comply with the regular member requirements.
4.3.2.3.2. In order to be eligible for Resource Member status the member must have
sufficient skills,abilities,and experience in rescue disciplines as defined by the
division training officers and assistant chief.
4.4. COMMUNITY MEMBERS
4.4.1. Community members shall be defined as those members who through profession, Formatted:Bullets and Numbering
training,and/or experience possess abilities and/or knowledge which furthers the purposes
and objectives of the organization.
Formatted:Indent:Left: 0.5"
4.4.2. Community members shall participate in and/or chair at least one committee.
Formatted:Bullets and Numbering
5. PROCEDURES
5.1. N/A
6. GUIDELINES
6.1. N/A
GEN-001 Membership
-Page 3of4-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Membership SOM No.:GEN-OOl
Effective Date: February 8,2007
Revision Date: Authorization Signature:
7. TERMS
7.1. N/A
8. REFERENCES
8.1. N/A
GEN-001 Membership
-Page4of4-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Training Reimbursement SOM No.: GEN-002
Effective Date: June 9,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To provide guidelines for the reimbursement of personal funds spent for the purpose of Rescue or
EMS related continuing education. The squad encourages members' continuing education and
desires to assist in defraying the cost of such training.
2. OSHA REQUIRMENTS
2.1.N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. All funds for training reimbursement shall come from the appropriate division's budget line item
for"training."
4.2. Out-of-county courses that are also available within Orange County should be reimbursed at the
local rate.
4.3 In the event that requests for training reimbursement would exceed the appropriate division's
budget line item for training,the board of directors may allocate additional unencumbered funds
to said line item.
5. PROCEDURES
5.1. A member desiring training reimbursement shall submit a"Training Reimbursement Request
Form"(see appendix a)to the appropriate training officer no less than two weeks prior to
beginning the course.
5.2. In consultation with appropriate division officers,the training officer shall take one of three
actions regarding the request for reimbursement of funds and discuss the decision with the
member no less than one week prior to the beginning of the course.The actions are:
5.21 approve as submitted,
5.2.2. modify the amount and approve,or
5.2.3. deny
5.3. Members wishing to be reimbursed for attending approved courses shall pay all tuition and/or
registration fees for the course.
5.4. The member shall provide proof in documentation of successful completion of the course,and a
copy of the completed"Training Reimbursement Request Form"(see appendix a)outlining the
actual expenses incurred in taking the course,to the appropriate training officer.
GEN-002 Training Reimbursement
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Training Reimbursement SOM No.: GEN-002
Effective Date: June 9,2005
Revision Date: Authorization Signature:
6. GUIDELINES
6.1. Guidelines to assist training officers in their reimbursement decisions include,but are not limited
to:
6.1.1. Requests for pre-registration funding shall be handled by the appropriate training officer
on a case by case basis.
6.1.2. The appropriate training officers, in consultation with the assistant chief,reserve the right
to reimburse training at standard,reasonable,and necessary costs,provided that the
reimbursement adheres to the above policies and procedures.
6.1.3. In most cases,the member should be reimbursed in the amount of the actual expenses
incurred in taking the course or the previously approved request for reimbursement,
whichever is less.
7. TERMS
7.1. N/A
8. REFERENCES
8.1. N/A
GEN-002 Training Reimbursement
-Page 2 of 2-
SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
Subject: Training Reimbursement SOM No.: GEN-002-Appendix A
Effective Date: July 1,2005
Revision Date: Authorization Signature:
Training Reimbursement Request Form
Member's Name: Date Submitted:
Name of Class/Event
Date(s)of Class/Event:
Please briefly explain how this class/event will benefit SORS and your EMS/Rescue Education:
Description Estimated Expense Actual Expense(Filled out at the completion of the class)
Tuition
_Lodging_
_Travel
**Please Contact your training officer with questions about this form
**Please attach any and all supporting documentation(receipts,advertisements,etc)to this form,
and turn it in to your training officer.
DECISION: APPROVED MODIFIED AND APPROVED DENIED
APPROVED AMOUNT at initial review:
Training Officer Date:
Member Date:
REIMBURSED AMOUNT at final review:
Training Officer Date:
Member Date:
GEN-002 Appendix A-Training Reimbursement
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Parking at Station 2 SOM No.: GEN-003
Effective Date: June 9,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To outline parking restrictions and space use at SORS Station 2 in order to ensure that daily and
emergency operations are not adversely impacted.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. On-Duty EMS personnel should use the two spots located on the east side of the building and
spots in the rear of the building at the Southeast corner of the parking lot.
4.2. The Southwest corner of the rear parking lot shall be reserved for the boat,trailer,confined space
trailer,and other squad apparatus.
4.3. Vehicles shall not be parked in front of or behind the building in a manner which blocks access
to,or egress from, a bay.
4.4. Parking spots in front of the building are allocated as follows:
4.4.1. Spots 1 and 2(parking spots located directly in front of the primary entrance to the
building)are reserved for official vehicles(medic cars,ambulances,police cars,etc)and
visitors.
4.4.2. The spot in front of the door leading from the stairs is reserved at all times for SORS
personnel responding to emergency calls.
4.5. SORS members conducting SORS business should park in other available areas as necessary.
5. PROCEDURES
5.1. Personnel parked in inappropriate spaces shall be required to relocate their vehicles.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A.
8. REFERENCES
GEN-003 Parking at Station 2
-Page 1 of 2-
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Parking at Station 2 SOM No.: GEN-003
Effective Date: June 9,2005
Revision Date: Authorization Signature:
8.1. NC GS 136-30
GEN-003 Parking at Station 2
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Creating and Revising SOGs SOM No.: GEN-004
Effective Date: June 9,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish and maintain and orderly and efficient process for creating,discussing,adopting,and
implementing standard operating policies,procedures,and guidelines(SOGs)to be contained in
the squad's standard operations manual. The squad encourages any member to submit and
endorse an idea for policy in accordance with the following.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. The squad shall maintain a standing"Policies and Procedures"(P&P)committee whose members
shall facilitate the development and approval of SOGs and the components of the Standard
Operations Manual. The P&P Committee shall assist the assistant chief(s)in reviewing the
Standard Operations Manual in accordance with the Bylaws.
4.2. The P&P Committee shall meet regularly as needed to conduct the necessary business of the
Committee. Any squad member in good standing may attend meetings of the P&P Committee.
4.3. All squad SOGs shall be formatted in a standard manner(see appendix A)
4.4. Any squad member submitting an SOG for P&P committee review shall submit the draft in the
appropriate format(see appendix A).
4.5. Squad members submitting SOGs should review the USFA document on developing SOGs as
posted on the SORS website.
5. PROCEDURES
5.1. Any member may suggest an idea for a policy or submit a SOG draft or submit a SOG revision
to the chair of the P&P Committee for review at the next committee meeting. The P&P
committee will review and edit the SOG draft or revision,and post the draft or revision for
"comment and review"by the squad membership. The SOG draft will be discussed at the next
monthly squad business meeting for a"first reading."
5.2. After the"first reading"and brief discussion of proposed SOGs at a monthly squad business
meeting,the proposed SOGs will enter the"pending approval"phase.
5.3. Any member may participate in the development of a SOG in the"pending approval"phase by
submitting comments,questions,and/or proposed revisions to the P&P Committee Chair prior to
the next P&P Committee meeting.
GEN-004 Creating and Revising SOGs
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Creating and Revising SOGs SOM No.: GEN-004
Effective Date: June 9,2005
Revision Date: Authorization Signature:
5.4. At any P&P Committee meeting, SOGs in the pending approval phase may be further edited and
revised based on commentary from any squad member in preparation for the"second reading."
After revision,drafts ready for the"second reading"shall be posted.
5.5. At the next squad business meeting,all SOGs"pending approval"shall undergo a"second
reading."After the"second reading,"the membership shall adopt or reject the SOG by simple
majority vote. Having given sufficient time for member input and review in the interim between
squad meetings,there shall be little to no discussion regarding the SOGs"pending approval"at
the"second reading."
5.6. If the membership votes to reject the SOG after the"second reading,"the draft shall return to the
"pending approval phase"and be further revised by the P&P Committee.
5.7. If the membership votes to adopt a SOG after the"second reading"then the Board of Directors
shall also adopt or reject the SOG by simple majority vote in accordance with the bylaws.
5.8. If the Board of Directors rejects the SOG after membership approval,the SOG draft shall return
to the P&P committee at"pending approval"phase for further discussion and revision mediated
by the BOD Chair and P&P Chair. The SOG draft shall return at subsequent meetings to the
membership and Board of Directors for a vote to adopt or reject as described herein.
5.9. If the Board of Directors adopts the SOG after membership approval,no further action is taken
and the SOG is considered official and added to the Standard Operations Manual.
5.10. The P&P Committee, in reviewing the Standard Operations Manual as provided herein and in
accordance with the bylaws,reserves the right to make minor changes to any SOG without
following the procedures listed above,provided that the membership and board of directors shall,
by simple majority vote,approve any and all changes before they are adopted into the Standard
Operations Manual.
5.10.1. Minor changes may include,but are not limited to:
5.10.1.1. re-numbering and re-categorizing
5.10.1.2. correcting grammar and spelling errors
5.10.1.3. format changes including re-spacing
5.10.1.4. any change that does not alter the meaning or intent of the SOG
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
8. REFERENCES
8.1. N/A
GEN-004 Creating and Revising SOGs
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Member Rewards SOP No.: GEN-006
Effective Date: November 10,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. From time to time, South Orange Rescue Squad or its members may come into possession of
tangible monetary and non-monetary gratuities for services. Furthermore,the Squad leadership
may wish to thank and recognize squad members for exemplary performance,time donated to the
Squad,or other service for the benefit of the Squad. These rewards may include,but are not
limited to,EMS or Rescue supplies and paraphernalia,tickets to sporting events,discounted
meals or services, etc. This policy provides guidelines for the announcement and equitable
distribution of these rewards.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1 GENERAL REWARDS
4.1.1 Organizations or individuals that may offer general rewards,discounts,or gratuity to
squad members shall be referred to the Chief or Assistant Chiefs for official approval and
agreement regarding the terms of the reward,gratuity,or discount.
4.1.2 Squad Members and Officers,with the exception of the Chief,Assistant Chiefs,and
Chair of the Board of Directors,shall not solicit any rewards on behalf of the Squad
without written permission of the Chief or Chair of the Board of Directors.
4.1.3 The Chief and Squad Secretary shall keep a list of organizations that have offered and/or
are supporting rewards for squad members. Any Squad member may view this list.
4.1.4 Any reward approved and available to the Squad shall be announced by the Chief and/or
Assistant Chiefs at the next squad business meeting.
4.1.5 To the extent that some discounts and rewards may be subject to restrictions(i.e.
restaurant discounts while on-duty only),members shall act in good faith and obey any
restrictions in accordance with GEN-010.
4.2 MONETARY REWARDS
4.2.1 In accordance with the Squad's volunteer mission and purpose,members shall not accept
money as payment for services performed. Anyone wishing to pay for services should be
encouraged to donate to the organization.
4.2.2 Members may accept monetary donations on behalf of the Squad and shall give those
donations to a Squad Officer or the Treasurer as soon as possible. Members and Squad
officers shall give any donations to the Squad Treasurer for deposit as soon as possible,
GEN-006 Member Rewards
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Member Rewards SOP No.: GEN-006
Effective Date: November 10,2005
Revision Date: Authorization Signature:
along with a notation of when and where the donation was received, and whether the
donor desires recognition or anonymity.
4.3 OTHER REWARDS
4.3.1 Rewards that are limited in time and place,or one-time use,such as tickets to sporting
events,banquets,meals,etc. shall be announced to the squad as soon as possible after the
reward is obtained. The rewards shall be offered and/or distributed equitably by the
squad leadership to appropriate and eligible squad members.
5. PROCEDURES
5.1. Squad officers shall decide as a group how to equitably offer and distribute rewards.
6. GUIDELINES
6.1. In general,members who perform a service at which,or based on which,a reward is offered
should be the members who are eligible to receive the reward. Examples may include:
6.1.1. Tickets to UNC Sporting Events for members who work the most EMS Special Events
6.1.2. EMS uniform supplies for members who work EMS shifts
6.1.3. Rescue supplies for extraordinary Rescue attendance and service
7. TERMS
7.1. Reward—any tangible benefit,incentive,gratuity,discount,remuneration,compensation,gift,
prize,or other dispensation,monetary or otherwise,that may be offered or given to squad
members for their service by anyone.
8. REFERENCES
8.1. GEN-010 Personal Conduct
GEN-006 Member Rewards
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Leave of Absence SOM No.: GEN-009
Effective Date:
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To Define a process for membership to formally request a Leave of Absence from the
organization.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. A formal Leave of Absence from the organization may be requested by any member.
4.2. Members on Leave of Absence shall not participate in active duty;which includes,but is not
limited to,any shift or special event.
4.3. Members on Leaves of Absence may not vote,hold office,or chair committees.
4.4. Members on Leaves of Absence shall maintain required levels of certification. Individuals losing
their certification during a leave of absence must regain certification before being assigned a
position on the active duty roster.
4.5. Types of Leave:
4.5.1. Medical Leave of Absence
4.5.1.1. A Medical Leave of Absence is used when a member is unable to fulfill their duty
requirements for a limited time due to medical reasons.
4.5.1.2. Medical Leaves of Absence are limited to six(6)months. The Board of Directors
must approve all exceptions to this time limitation.
4.5.1.3. Members who are able to resume active duty must inform the appropriate Assistant
Chief of their availability,and if requested,present him/her with a written medical
release from a physician specifically addressing the resolution of the medical
problem necessitating the leave.
4.5.2. Personal Leave of Absence
4.5.2.1. A Personal Leave of Absence is used when a member is unable to fulfill their duty
requirements for a limited time due to personal reasons.
4.5.2.2.Personal Leaves of Absence are subject to the approval of the appropriate Assistant
Chief.
GEN-009 Leave of Absence
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Leave of Absence SOM No.: GEN-009
Effective Date:
Revision Date: Authorization Signature:
4.5.2.3. Personal Leaves of Absence are limited to three(3)months.
4.5.2.4. A member may not have more than six(6)months of Personal Leave within twelve
(12)months.
4.5.2.5. The Assistant Chief reserves the right to request at least a two week notification prior
to the requested effective date of the Leave of Absence.
4.5.3. Forced Leave of Absence
4.5.3.1. A Forced Leave of Absence may be imposed on any member who is subject to
disciplinary action as specified in GEN-021 Discipline.
4.6. Members requiring leave that extends beyond six months shall formally resign from the
organization.
4.6.1 Members who resign for medical or personal leave purposes shall be considered as
members in good standing and may reapply for membership at a future date.
5. PROCEDURES
5.1. Leaves of Absence may be granted upon written request submitted to the appropriate Assistant
Chief,who shall set forth the amount of time the Leave of Absence is granted.
5.1.1. The written request should be sent electronically for the purpose of providing a date and
time stamp.
5.1.2. Applications should be sent with a return receipt request to provide documentation to the
sender that the request has been received.
5.1.3. The application may be sent to the appropriate officer via registered mail to the
organizations PO Box 128 Carrboro,NC 27510 as an alternate method of notification.
5.2. Applications for Leave of Absence shall be reviewed by the appropriate Assistant Chief.
5.2.1. Assistant Chiefs may request additional supportive documentation for the purpose of
making a decision on the request.
5.3. The member submitting the request for Leave of Absence shall receive written notification from
the Assistant Chief as to the decision on the request.
5.3.1. Written decision shall include the amount of time the Leave of Absence is granted.
5.3.2. Members requiring an extension to the original Leave of Absence shall adhere to this
process.
5.4. Members are required to return at the end of their granted Leave of Absence or notify the
organization that they are terminating their membership.
GEN-009 Leave of Absence
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Leave of Absence SOM No.: GEN-009
Effective Date:
Revision Date: Authorization Signature:
5.4.1. Members not returning at the end of their leave and who have not contacted the Assistant
Chief shall be removed from the membership roster.
6. GUIDELINES
6.1. Personal leaves of absence should not be requested more than once per 12 months. Additional
personal leaves of absence will be permitted at the discretion of the Assistant Chief of the
division for which the individual is a member.
7. TERMS
7.1. N/A
8. REFERENCES
8.1. GEN-021 Discipline
GEN-009 Leave of Absence
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Personal Conduct SOP No.: GEN-010
Effective Date: November 10,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To define a code of conduct and expected behavior of all members that shall be displayed toward
the public and other Squad personnel.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. N/A
4. POLICIES
4.1. It is the policy of SORS that all members shall adhere to a strict code of conduct while
conducting business or representing the Squad in any capacity.
4.2. Professional conduct shall be exhibited by members at all times while representing SORS either
on duty or off duty. This includes,but is not limited to: responding to calls for service,attending
conferences,training sessions, inter-agency meetings and any other circumstances in which a
member is representing the Squad.
4.3. INTERACTION WITH THE PUBLIC AND OTHER AGENCIES
4.3.1. Patient and Family
4.3.1.1. All patients and family members shall be accorded the utmost respect. Matters of
privacy and confidentially shall be held in the highest regard.
4.3.2. Other Official Agencies
4.3.2.1. All personnel shall follow the proper chain of command.
4.3.2.2. All personnel shall interact with other agency personnel in a professional and
respectful manner at all times.
4.3.3. Health Care Facilities
4.3.3.1. While in a health care facility,which shall include,but is not be limited to,medical
offices,nursing homes,hospitals, and any facility where health care services are
performed,all personnel shall act in a professional manner at all times.
4.3.4. Information Release
4.3.4.1. Where possible it is the goal of South Orange Rescue Squad, Inc.to cooperate fully
with the news media.
4.3.4.2. Members shall adhere to all applicable health laws including HIPAA.
GEN-010 Personal Conduct-revised nov 05 -adopted.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Personal Conduct SOP No.: GEN-010
Effective Date: November 10,2005
Revision Date: Authorization Signature:
4.3.4.3. Under no circumstances shall any patient information be given out;nor shall
members' names,addresses or phone numbers be distributed to persons outside of the
Squad.
4.3.4.4. Inquiries from the media shall be directed to the SORS Assistant Chief or Chief,as
appropriate.
4.4. PERSONAL BEHAVIOR
4.4.1. Hazing of members is prohibited. Hazing includes,but is not limited to:the creation of
excessive mental or physical fatigue,or physical and psychological shock intentionally and
willfully inflicted on one member(s)by another member(s).
4.4.2. Members are prohibited from engaging in physical horseplay,public stunts or pranks,and
morally degrading or humiliating games and activities.
4.4.3. Coercion or harassment of any member shall not be tolerated.
4.4.4. SORS maintains a zero tolerance policy for work place violence. Members are
prohibited from intentional physical force,fighting,or the communicating of threats either
to other members or to members of the public.
4.4.5. SORS shall maintain a zero tolerance policy for blatant or subtle misrepresentation of the
truth. All members are required to be truthful at all times.
4.4.6. Members shall promptly obey all lawful orders of superior officers and others acting in a
supervisory capacity. Obedience to an unlawful order is never a defense for unlawful
actions. This includes orders issued through the chain of command.
4.4.7. Superior officers shall not knowingly issue any order requiring illegal or unsafe actions
or conducts violating the rules.
4.4.8. Members shall not engage in any personal or business activity that interferes with or
causes neglect or inattention to their Squad duties and responsibilities.
4.4.9. Members shall not use Squad logos,patches, insignia or their uniform while conducting
any non-Squad business activities.
4.4.10. Squad issued clothing or any logos of SORS shall not be worn to bars,nightclubs,to
purchase alcohol or to any establishment where professionalism may be questioned.
4.4.11. Members shall not use Squad addresses or telephone numbers for personal or business
activities or advertising,nor on personal or business stationary,documents,business cards,
or any other paraphernalia.
4.5. TOBACCO USAGE
GEN-010 Personal Conduct-revised nov 05 -adopted.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Personal Conduct SOP No.: GEN-010
Effective Date: November 10,2005
Revision Date: Authorization Signature:
4.51 Use of tobacco products in any station or any vehicle owned or operated by South Orange
Rescue Squad,Inc. or Orange County is prohibited.
4.5.2. It is the responsibility of the individual using tobacco outside the building to properly
dispose of waste materials generated by tobacco use. Containment and disposal of
smokeless tobacco waste shall be in a dark container with a lid(affixed after each use)and
disposed of in the proper garbage container. Containers shall not be unattended or carried
around while performing tasks. Smokers shall dispose of waste appropriately and shall not
discard waste on lawn or parking area of the Stations. Tobacco products shall be stored out
of sight when not in use.
4.5.3. Use of tobacco products at South Orange Rescue Squad shall be limited to the area
behind the building.
4.5.4. Use of any tobacco products while engaged in any Squad activity, including,but not
limited to,calls for service,scenes,public relations events,and special events shall be
prohibited.
4.6. DRUG FREE WORK PLACE
4.6.1. All members shall have the right to a work place that is free of unlawful controlled
substances(hereinafter referred to as"drugs")in order to ensure the safety of all members,
as well as the safety of the general public.
4.6.2. The unlawful manufacture, distribution,possession,or use of controlled substances on
squad premises, in any stations,or vehicles is strictly prohibited.
4.6.3. Members convicted of possession,use,manufacturing or distributing drugs shall be
terminated.
4.6.4. At no time shall any member be on Squad property or in any emergency vehicle while
under the influence of alcohol or drugs.
4.7. FIREARMS IN THE WORK PLACE
4.7.1. The possession of firearms,concealed or otherwise, is prohibited in any Squad vehicle or
in any Squad buildings.
4.7.2. This shall not apply to duly appointed and sworn law enforcement officers.
4.8. PROFANITY/OBSCENITY
4.8.1. The Squad recognizes the right of every member to work in an environment that is non-
offensive and non-insulting.
4.8.2. The use of profane words,phrases or gestures that are deemed offensive to any member
who willfully states so shall be prohibited.
GEN-010 Personal Conduct-revised nov 05-adopted.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Personal Conduct SOP No.: GEN-010
Effective Date: November 10,2005
Revision Date: Authorization Signature:
4.8.3. The wearing of clothing or any accessories that promotes or suggests an offensive,
demeaning,or discriminatory message or slogan shall not be permitted on Squad premises.
4.9. CONFLICTS OF INTEREST
4.9.1. Members shall not solicit or accept any gifts from any person,business,or organization,
if the gift(including money,tangible or intangible personal property,food,beverage, loan,
promise,service or entertainment)is for the benefit of the staff member,and it may
reasonably be interpreted that the person,business, or organization :
4.9.1.1. Seeks to influence action of an official nature,
4.9.1.2. Seeks to affect the performance or non-performance of official duty,or
4.9.1.3. Has an interest that may be substantially affected,directly or indirectly,by the
performance of an official duty.
5. PROCEDURES
5.1. N/A
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
8. REFERENCES
8.1. Orange County Emergency Management HIPAA Policy
GEN-010 Personal Conduct-revised nov 05-adopted.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Voting Privileges SOM No.: GEN-011 Voting
Effective Date: February 8,2007
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To provide all members with criteria for eligibility to vote on squad business.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. All
4. POLICIES
4.1. ELIGIBLE MEMBERS
4.1.1. Eligible members must attend three(3)of the previous nine(9)business meetings to
remain eligible to vote.
4.1.2. The following members may vote on any South Orange Rescue Squad,Inc. business:
4.1.2.1. Provisional Members
4.1.2.2. Regular Members.
4.1.2.3. Resource Members.
4.1.2.4. Community Members
4.2. NON-ELIGIBLE MEMBERS
4.2.1. The following members may not vote:
4.2.1.1. Members on Leaves of Absence.
4.2.1.2. Any member not meeting the minimum attendance criteria as defined in 4.1.1 above.
4.2.1.3. Any member not in good standing with membership requirements outlined in the
GEN-001 Membership Policy.
5. PROCEDURES
5.1. Lists of eligible members shall be maintained by the Squad Secretary in consultation with
appropriate divisional officers to determine good standing.
6. GUIDELINES
6.1. N/A
GEN-011 Voting_adopted.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Voting Privileges SOM No.: GEN-011 Voting
Effective Date: February 8,2007
Revision Date: Authorization Signature:
7. TERMS
7.1. N/A
8. REFERENCES
8.1. GEN-001 Membership
GEN-011 Voting_adopted.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Emergency Driving SOM No.: GEN-013
Effective Date: June 14,2007
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To provide a safe driving policy for the operation of SORS and OCEM vehicles under emergency
conditions.
2. OSHA REQUIREMENTS
2.1. N/A
3. CERTIFICATIONS
4.1. Certified Emergency Vehicle Operator(CEVO),and/or Emergency Vehcile Driver(EVD), and/or
Emergency Vehicle Operator Course(EVOC)
4. POLICY
4.1. Safe emergency driving practices shall be adhered to by SORS members at all times.
4.2. No vehicle shall take any exceptions granted under NC General Statute,without the use of
warning lights and siren.
5. PROCEDURE
5.1. All persons in the cab must wear seat belts. Those persons engaged in patient care should wear
seat belts.
5.2. All vehicles shall be prepared to stop at all red lights and stop signs. The driver and crew shall
then determine that all traffic has stopped before proceeding through the intersection.
5.3. Emergency response mandates the use of both siren and appropriate emergency lights.
5.4. All vehicles shall stop at all uncontrolled railroad crossings and use caution when approaching
controlled railroad crossings.
5.5. During emergency driving the AM/FM radio shall be turned off.
5.6. All vehicles shall adhere to a maximum of ten(10)miles over the posted speed limit with a
maximum of sixty-five(65)miles per hour.
5.7. Cell phones shall not be operated by the driver while the vehicle is in motion.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
GEN-013 Emergency Driving_final.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Emergency Driving SOM No.: GEN-013
Effective Date: June 14,2007
Revision Date: Authorization Signature:
8. REFERENCES
8.1. North Carolina General Statute 20-145
GEN-013 Emergency Driving_final.doc
-Page 1 of 2-
SOUTH ODANG SQUAD
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Semper Aptus Muneris - Volunteers Since 1971
South Orange Rescue Squad
Vehicular Incident Report
Date of Incident: Time:
Location of Incident:
Vehicle(s) Involved:
Instructions
Complete all parts of the incident report.
• Submit the report to the Operations Captain to be forwarded to the appropriate
Assistant Chief within 24 hours of the incident.
• Attach photos to the email if none documented by a SORS Officer on scene.
• Law Enforcement is to be called to take a report for any time a vehicle is damaged or
causes damage.
Responding Law Enforcement Agency:
Officer Name: Report Number:
Type of accident: (Check all that apply)
Vehicles
Damage to SORS Vehicle
Damage to vehicle of another party
Non-Vehicle Property
Damage to SORS Property
Damage to non-SORS Property
Injuries
Injuries to one or more SORS Personnel
Injuries to one or more non-SORS individual
Injuries transported to:
SOUTH ORANGE s ,,\„\ -
RESCUE SQUAD J J L D A nE �( SQUAD
Semper Aptus Muneris - Volunteers Since 1971
Employee Information
Name of person driving SORS vehicle:
Department:
Personnel Phone Number: - -
Date of Birth: / / Driver's License Number:
Other Party Information (if applicable)
Name of other party:
Address:
Phone Number: - - Driver's License Number:
Vehicle Make/Model/Year: Plate:
Description of Damage
Please provide a description of the damage:
Employee Signature: Date: / /
Assistant Chief Signature: Date: / /
Drug Testing Required: Yes No (Required if involved in incident involving two
vehicles)
Drug Testing Performed: Yes No
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Disciplinary Action SOP No.: GEN-021
Effective Date: August,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines by which personnel shall be subject to discipline for actions of
misconduct.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. N/A
4. POLICIES
4.1. All Squad Personnel are responsible for understanding and following all policies,procedures, and
guidelines contained in the Standard Operations Manual.
4.2. Disciplinary action may be issued by any officer in an individual's direct chain of command,or
by the Chief, or by the Board of Directors. Disciplinary action may consist of verbal and/or
written warnings, suspension pending investigation,or termination,depending on the severity of
the occurrence and other mitigating circumstances. This shall be at the discretion of the issuing
officer and his/her Assistant Chief,and/or the Chief,and/or the Board of Directors.
4.3. All warnings and probations shall remain in effect for one(1)year from the date of the incident
that prompted the disciplinary action.
4.4. Warnings may remain in effect for a period greater than one year if a pattern of behavior is
reasonably anticipated. A warning will only remain in effect for a period greater than one year at
the discretion of the Chief or the Board of Directors.
4.5. Any member receiving two written warnings within one year for any action may face termination.
4.6. Depending on the severity of the violation,the member may face termination on the first offense.
This shall be at the discretion of the appropriate Assistant Chief, Chief and/or the Board of
Directors.
5. PROCEDURES
5.1. All disciplinary actions shall be documented and placed in the member's file for one(1)year
unless otherwise specified by the Chief or the Board of Directors.
5.2. The appropriate Assistant Chief and Chief shall be notified of any disciplinary action taken
against an individual. If the offense is serious and may result in suspension and/or termination,
the Board of Directors shall also be notified and approve such action.
5.3. Discipline Levels
5.3.1. Verbal Warning
GEN-021 Discipline_review2.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Disciplinary Action SOP No.: GEN-021
Effective Date: August,2005
Revision Date: Authorization Signature:
5.3.2. This is the least serious disciplinary action. All verbal warnings shall be documented
with a copy placed in the member's file, and one copy given to the appropriate Assistant
Chief.
5.3.3. Written Warning
5.3.3.1. All written warnings shall be documented and shall be signed by both the appropriate
Assistant Chief and the disciplined member.
5.3.3.1.1. The signature of the disciplined member does not necessarily demonstrate
agreement with the disciplinary action,but it does demonstrate that the
member has been informed of the disciplinary action.
5.3.3.1.2. If the member elects not to sign the warning,this will be documented on the
warning. The warning shall still be effective regardless of the member's
signature.
5.3.3.2. Any time a written warning is being presented to a member;there shall be two
officers present.
5.3.4. Immediate Suspension or Termination
5.3.4.1. In cases of a severe or life-threatening nature including,but not limited to: physical
violence,falsification of records,or any action that adversely affects South Orange
Rescue Squad or endangers any individual's life or welfare,a member may be
immediately suspended by the Chief or the Board of Directors followed by an
investigation and possible termination as specified in SORS Bylaws Article X,
Section 3.
5.4. Reporting an Incident
5.4.1. Any member reporting an incident shall do so to the first tier in their chain of command
appropriate to the Division in which the situation occurred,and lodge that report in
writing within one week.
5.5. Investigation of Complaint
5.5.1. Any complaint against an individual,whether issued by an officer or lodged by another
member,shall be documented and officially reported to the appropriate Assistant Chief.
If the complaint involves the Assistant Chief,the complaint will be reported directly to
the Chief. If the complaint involves the Chief,the complaint will be reported directly to
the Board of Directors.
5.5.2. If warranted,the officer receiving the complaint or the Board of Directors shall
investigate the incident,interview those involved,and then place a report of any action
taken in the appropriate member's file for one(1)year unless otherwise specified by the
Chief or Board of Directors.
5.6. Issuing Discipline
GEN-021 Discipline_review2.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Disciplinary Action SOP No.: GEN-021
Effective Date: August,2005
Revision Date: Authorization Signature:
5.6.1. The disciplined member shall be given the opportunity to review, comment,and sign the
report of the action taken prior to the report being placed in said member's file.
5.6.2. A copy of the report shall be given to the disciplined member.
5.7. Appeal of Issued Discipline
5.7.1. After the disciplinary action has taken place,the disciplined member retains the right to
appeal the decision to the Board of Directors within ten(10)days of the disciplinary
action being issued.
5.7.2. After an appeal to the Board of Directors,the member's last option is to appeal the
decision to the general squad membership as specified in SORS Bylaws Article X,
Section 4. A notice of this appeal must be filed with the Board of Directors within one
week of the meeting with the Board.
5.7.3. The appropriate Assistant Chief shall report any disciplinary action above the level of a
verbal warning to the Chief.
5.7.4. All suspensions and terminations shall be reported to the Board of Directors.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
8. REFERENCES
8.1. South Orange Rescue Squad Bylaws,Article X.
GEN-021 Discipline_review2.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Disciplinary Action SOP No.: GEN-021
Effective Date: August,2005
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To establish guidelines by which personnel shall be subject to discipline for actions of
misconduct.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. N/A
4. POLICIES
4.1. All Squad Personnel are responsible for understanding and following all policies,procedures,and
guidelines contained in the Standard Operations Manual.
4.2. Disciplinary action may be issued by any officer in an individual's direct chain of command,or
by the Chief,or by the Board of Directors. Disciplinary action may consist of verbal and/or
written warnings,suspension pending investigation,or termination,depending on the severity of
the occurrence and other mitigating circumstances. This shall be at the discretion of the issuing
officer and his/her Assistant Chief,and/or the Chief,and/or the Board of Directors.
4.3. All warnings and probations shall remain in effect for one(1)year from the date of the incident
that prompted the disciplinary action.
4.4. Warnings may remain in effect for a period greater than one year if a pattern of behavior is
reasonably anticipated. A warning will only remain in effect for a period greater than one year at
the discretion of the Chief or the Board of Directors.
4.5. Any member receiving two written warnings within one year for any action may face termination.
4.6. Depending on the severity of the violation,the member may face termination on the first offense.
This shall be at the discretion of the appropriate Assistant Chief,Chief and/or the Board of
Directors.
5. PROCEDURES
5.1. All disciplinary actions shall be documented and placed in the member's file for one(1)year
unless otherwise specified by the Chief or the Board of Directors.
5.2. The appropriate Assistant Chief and Chief shall be notified of any disciplinary action taken
against an individual. If the offense is serious and may result in suspension and/or termination,
the Board of Directors shall also be notified and approve such action.
5.3. Discipline Levels
5.3.1. Verbal Warning
GEN-021 Discipline_review2.doc
-Page 1 of 3 -
SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Disciplinary Action SOP No.: GEN-021
Effective Date: August,2005
Revision Date: Authorization Signature:
5.3.2. This is the least serious disciplinary action. All verbal warnings shall be documented
with a copy placed in the member's file, and one copy given to the appropriate Assistant
Chief.
5.3.3. Written Warning
5.3.3.1. All written warnings shall be documented and shall be signed by both the appropriate
Assistant Chief and the disciplined member.
5.3.3.1.1. The signature of the disciplined member does not necessarily demonstrate
agreement with the disciplinary action,but it does demonstrate that the
member has been informed of the disciplinary action.
5.3.3.1.2. If the member elects not to sign the warning,this will be documented on the
warning. The warning shall still be effective regardless of the member's
signature.
5.3.3.2. Any time a written warning is being presented to a member;there shall be two
officers present.
5.3.4. Immediate Suspension or Termination
5.3.4.1. In cases of a severe or life-threatening nature including,but not limited to: physical
violence,falsification of records,or any action that adversely affects South Orange
Rescue Squad or endangers any individual's life or welfare, a member may be
immediately suspended by the Chief or the Board of Directors followed by an
investigation and possible termination as specified in SORS Bylaws Article X,
Section 3.
5.4. Reporting an Incident
5.4.1. Any member reporting an incident shall do so to the first tier in their chain of command
appropriate to the Division in which the situation occurred,and lodge that report in
writing within one week.
5.5. Investigation of Complaint
5.5.1. Any complaint against an individual,whether issued by an officer or lodged by another
member,shall be documented and officially reported to the appropriate Assistant Chief.
If the complaint involves the Assistant Chief,the complaint will be reported directly to
the Chief.If the complaint involves the Chief,the complaint will be reported directly to
the Board of Directors.
5.5.2. If warranted,the officer receiving the complaint or the Board of Directors shall
investigate the incident, interview those involved, and then place a report of any action
taken in the appropriate member's file for one(1)year unless otherwise specified by the
Chief or Board of Directors.
5.6. Issuing Discipline
GEN-021 Discipline_review2.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Disciplinary Action SOP No.: GEN-021
Effective Date: August,2005
Revision Date: Authorization Signature:
5.6.1. The disciplined member shall be given the opportunity to review, comment, and sign the
report of the action taken prior to the report being placed in said member's file.
5.6.2. A copy of the report shall be given to the disciplined member.
5.7. Appeal of Issued Discipline
5.7.1. After the disciplinary action has taken place,the disciplined member retains the right to
appeal the decision to the Board of Directors within ten(10)days of the disciplinary
action being issued.
5.7.2. After an appeal to the Board of Directors,the member's last option is to appeal the
decision to the general squad membership as specified in SORS Bylaws Article X,
Section 4. A notice of this appeal must be filed with the Board of Directors within one
week of the meeting with the Board.
5.7.3. The appropriate Assistant Chief shall report any disciplinary action above the level of a
verbal warning to the Chief.
5.7.4. All suspensions and terminations shall be reported to the Board of Directors.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. N/A
8. REFERENCES
8.1. South Orange Rescue Squad Bylaws,Article X.
GEN-021 Discipline_review2.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Grievance SOM No.: GEN-022
Effective Date: November 9,2006
Revision Date: Authorization Signature:
I. PURPOSE
1.1. South Orange Rescue Squad(SORS)is committed to fair and equitable treatment for all
members. Therefore, SORS has established this structure for fair,orderly,and prompt resolution
of inter-squad problems.
1.2. SORS members have the right to use this structure free from threats or acts of retaliation,
interference, coercion,restraint,discrimination,or reprisal.Members may not be retaliated
against for participating in a grievance as a grievant, a witness, a support person, or any other
participatory manner.
2. OSHA REQUIRMENTS
2.1. N/A
3. CERTIFICATION LEVELS
3.1. N/A
4. POLICIES
4.1. A member shall first attempt to resolve a grievance by following the chain of command or by
addressing the member most directly involved.
4.2. A member having met the requirements of policy 4.1may file a formal grievance.
5. PROCEDURES
5.1. Filing a Formal Grievance
5.1.1. Grievances shall be filed in written format and submitted to the first line officer not
involved in the grievance. If the grievance involves the Chief,the grievance shall be
filed with the Board of Directors.
5.1.1.1. The written grievance statement must include a description of what led to the
grievance and must include information concerning attempts made by the member,
supervisor,or other involved parties,if any,to negotiate,compromise, and resolve
the grievance with the supervisor or involved parties. Additionally,the statement
should describe the desired outcome or resolution being sought by the member.
5.1.1.2. In the event the grievance being filed involves the Secretary,the written document
shall be filed with the Chair of the Board of Directors.
5.1.1.3. The written document should be sent electronically for the purpose of providing a
date and time stamp.
5.1.1.4. Documents should be sent with a return receipt request to provide documentation to
the sender that the request has been received.
GEN-022 Grievance
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Grievance SOM No.: GEN-022
Effective Date: November 9,2006
Revision Date: Authorization Signature:
5.1.1.5. The document may be sent to the appropriate officer via registered mail to the
organizations PO Box 128 Carrboro,NC 27510 as an alternate method of
notification.
5.2. Investigation of Grievance
5.2.1. If the grievance is not within the purview of the receiving officer,the written grievance
shall be forwarded up the chain of command to the appropriate officer,herein referred to
as `respondent'.
5.2.2. The respondent shall investigate the grievance and make a reasonable attempt to resolve
the grievance between the grievant and other party/parties involved.
5.2.3. The respondent shall communicate a decision to the grievant within no more than ten(10)
calendar days(counting the time spent in investigation and any negotiations)from the
date that the respondent received the grievance.
5.3. Appeal
5.3.1. The grievant may appeal the decision of the respondent to the respondent's supervisor or
the Board of Directors.
5.3.2. The Board of Directors will be asked if a special meeting shall be called to review the
grievance or if the matter can be addressed via electronic correspondence.
5.3.3. If a special meeting is to be called,notification of a closed session of the Board of
Directors shall be sent to the member filing the grievance as specified in SORS Bylaws
Article III.
5.3.4. The Board of Directors shall review the grievance presented.
5.3.4.1. The Board of Directors reserves the right to conduct an investigation into the
particulars of the grievance or to hold additional sessions to discuss and resolve the
complaint.
5.3.5. The final decision of the Board of Directors shall be conveyed to the grievant in writing.
6. GUIDELINES
6.1. N/A
7. TERMS
7.1. Grievant: individual filing grievance
7.2. Respondent:the officer who has purview of the area of the grievance
GEN-022 Grievance
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Grievance SOM No.: GEN-022
Effective Date: November 9,2006
Revision Date: Authorization Signature:
8. REFERENCES
8.1. South Orange Rescue Squad Bylaws—Article III
GEN-022 Grievance
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SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
Subject: Reporting Safety Hazards SOM No.:GEN-028
Effective Date: May 10,2007
Revision Date: Authorization Signature:
1. PURPOSE
1.1. To provide all personnel with a procedure for the reporting of safety hazards.
2. OSHA REQUIREMENTS
2.1. N/A
3. CERTIFICATIONS
3.1. N/A
4. POLICY
4.1. Recognizing that the operations of SORS have the potential to introduce some safety hazards, it is
the policy of SORS to protect personnel from safety hazards through safe operations, expert
training, and consistent reporting of observed safety hazards.
4.2. All safety hazards shall be reported immediately upon observation using the chain of command.
4.3. All reports of safety hazards shall be addressed or mitigated within thirty-six(36)hours of
receiving a report.
5. PROCEDURE
5.1. Safety hazards of an extreme or life-threatening nature shall be immediately reported to an officer
or supervisor.The notified officer shall immediately report to the appropriate Assistant Chief or
Chief.
5.2. In the event of a safety hazard, SORS personnel shall complete a SORS Safety Hazard Report
Form.
5.3. Any officer receiving a report shall forward it to the Chief within thirty-six(36)hours for
appropriate action. Should the Chief be unavailable,the officer should follow the chain of
command.
6. GUIDELINES
6.1. A verbal report should be made to an officer or supervisor.
6.2. A verbal report should clearly describe the safety hazard, its location, and the nature of the threat
to safety it poses(i.e.hazardous materials,electrical shock,physical accident,etc).
7. TERMS
7.1. Safety Hazard:Any object,environment,or person that causes risk of harm or danger if not
controlled
GEN-028 Reporting Safety Hazards.doc
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SOUTH ORANGE RESCUE SQUAD,INC.
North Carolina
Standard Operations Manual
Subject: Reporting Safety Hazards SOM No.:GEN-028
Effective Date: May 10,2007
Revision Date: Authorization Signature:
8. REFERENCES
8.1. N/A
GEN-028 Reporting Safety Hazards.doc
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Orange County,North Carolina
General
. �
Standard Operating Policy and Procedure
Subject: Release of Information to the Media S.O.P. No.: GEN-
Effective Date:
Revision Date:
I. PURPOSE
|.|. To establish guidelines for the interaction of the media and Squad members while on duty or in
relation to any Squad activity.
2. POLICY
2.1. Personnel shall not talk to the media while on duty concerning Squad business or calls for
service.
2.2. Members shall not give out any information that will give away the patient's identity such as
name,address,social security number,date of birth, etc.
J. PROCEDURE
3.1. Media desiring information regarding EMS calls for service or patients shall he referred to the
Orange County Emergency Management EMS Supervisor.
3.2. Media desiring information regarding Squad business shall be rok:rrcdtn the Chief or the
( �
appropriate Assistant Chief
3.3. Personnel involved in an incident in which they believe that the media may be seeking
information should contact the appropriate Assistant Chief,Chief and/or OCEM Supervisor to
make them aware of the situation.
( �
0EN'037 Release of Information to the Media
SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
--\
Subject: Rehabilitation SOM No.:
Effective Date:
Revision Date: Authorization Signature:
I. PURPOSE
1.1. This guideline applies to all emergency operations and training exercises where strenuous
physical activity or exposure to heat or cold creates the need for the rehabilitation of personnel. It
was promulgated to:
1.1.1. Prevent i juries, illnesses,and deaths tha may result from exces ivufatiAvo.
1.12. Establish procedures for medical evaluation and treatment food and fluid replenishment.
and relief from extreme climatic conditions during emergency operations and prolonged
training exercises.
2. OSHA REQUIRMENTS
2.1. The incident commander shall consider the circumstances of each incident and make suitable
provisions of rest mid rehabilitation for members operating at the scene, These provisions shall
be in accordance with Section 4-4 of NFPA 1561,"Standard on Fire 1)epartment Incident
Management System",and shall include medical evaluation and treatment, food and fluid
replacement,and relief from extreme climatic conditions,according to the circumstances of the
incident.
/ 0
3. POLICIES
.
3.1. The incident commander shall evaluate the circumstances at each incident and shall make early,
adequate provisions for the rest and rehab of all members working at the scene. These provisions
include:
l|.|. Medical evaluation.
3.12. 'l'reatment and monitoring.
3.1.3. Food and fluid replacement
3.1/4. Mental rest.
3.1.5. Relief from extreme climatic conditions and other environmental factors presen at the
incident.
3.2. During prolonged incidents,strenuous training sessions,and periods of extreme heat or cold,the
incident commander shall request that the rehab unit be dispatched to the scene and shall appoint
a rehab officer to manage the rehabilitation of the team members.
3.3. The Rehab Log shall be completed by the rehab officer at all Level O incidents. The log shall be
submitted to the incident commander to be attached to the incident report,and it shall be included
as part of the incident postmortem. Level II rehab includes the provision of EMS at the ALS
level in the rehab sector.
( �
GEN- Rohabilitation.doc
SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
Subject: Rehabilitation SOM No.:
Effective Date:
Revision Date: Authorization Signature:
4. PROCEDURES
4.1. The incident commander shall establish a rehabilitation sector when conditions indicate that
members working at an incident or training exercise require rest and rehab.
4.2. The incident commander shall appoint a rehah officer who will assume command of the
rehabilitation sector. At most incidents,the location of the rehabilitation sector will be
designated by the incident commander. However, oFthe incident commander has not designated
a rehab site prior to the appointment of the rehab officer,the rehab officer shall promptly select
an appropriate location based on the most desirable site available.
4.3. The rehab officer reports to the Logistics officer.
4.4. The rehab sector should be placed in a location that allows members to physically and mentally
rest and recuperate from the stress, pressure, and demands of the emergency operations or
training evolution.
4.5. The rehab sector should also he located far enough away from the incident scene to allow
members to safely remove their protective clothing and SCBA.
4,6. The rehab�cWrshould bu |ocumJinununm that p,nvNcasuitable promcdonOmmthe pmvoi|inA
/ l ' '
environmental conditions. If possible,the sector should be in a cool,shaded area during hot
weather and in a warm,dry area during cold weather.
4.7. If the rehab sector is located outdoors,the area should be free of ants and other stinging or biting
insects,
4.8. Members in the rehab sector should not be exposed to exhaust fumes from apparatus, vehicles,
and motorized equipment, including those involved in the rehabilitation sector operations.
4.9. The rehab sector should be large enough to accommodate multiple crews and should allow for
expansion or contraction as the size of the incident varies.
4.10.The rehab sector should he easily accessible by EMS units and other support vehicles.
4,11.The rehab sector should be located close enough to the incident to allow members to promptly
reenter the emergency operations site after recuperation.
4,12.The flowing areas should be considered when selection a site for the rehab sector: •
4.12.1. A nearby garage, building lobby,or other structure.
4.12.2 At leas two floors below a fire in a high-rise building.
4.12.1 A large climate-controlled vehicle such as a school bus or transit bus.
4.12.4. Rescue apparatus, fire apparatus, ambulances,or other emergency vehicles at the scene or
called to the scene.
GEN- Rehabilitation.doc
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SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
/ y
Subject: Rehabilitation SO01Nn.:
Effective Date:
Revision Date: Authorization Signature:
4.12.5. An open area in which a rehab sector can he created by using tarps, fans etc.
4.12.6. At an industrial site,the rehab sector shall he placed outside the fenced compound area.
4.13.'Ilte rehab officer shall secure all the resources required to adequately staff and supply the rehab
sector. The supplies may include the items listed below:
4.|].|. Fluids such as water,activity beverage,Gatorade, and ice.
4.13.2. Food such as soup,broth,or stew in hot/cold cups.
4.13.3. Medical equipment such as blood pressure cull's,stethoscopes,oxygen administration
devices,cardiac monitors, intravenous solutions,and thermometers. (Medical supplies
may be furnished by the ambulance assigned to the rehabilitation sector.)
4.13.4. Other items such as awnings, fans,t1rps,smoke ejectors,heaters, dry clothing,extra
equipment, floodlights,towels,traffic cones,and fir-line tape(to identify the entrance
and exit of the rehabilitation area)
5. GUIDELINES
5.1. The establishment ofa rehab sector shall be considered during the initial planning stages ofan
emergency response. The climatic or environmental conditions of the emergency scene should
not be the sole justification for establishing a rehab sector. Any activity or incident, whether
emergency or non-emergency,that is large in size, long in duration, and labor intensive will
rapidly deplete the energy and strength of personnel.
5.2. Climatic or environmental conditions that indicate the need to establish a Rehabilitation Sector
include a heat index above 950 F or a windchill index below 20° P.
5.3. A critical factor in the prevention of heat stress injury is the intake of water and electrolytes
during periods of intense physical activity.
5.3.1. During these periods,an individual should drink at least one quart of water or Gatorade
per hour.
5.3,2. Adequate fluid intake is important even during cold weather operations. Despite outside
temperatures,heat stress injuries may occur during rescue or other strenuous activity
anytime that protective clothing and equipment are worn.
5.3.3. Individuals should avoid caffeinated and carbonated beverages because both interfere
with the body's water conservation mechanisms.
5.3.4. Certain drugs also impair the body's ability to sweat, Use caution if a member has taken
antihistam ines,diuretics,or stimulants.
5.4. If the duration of the incident extends through regular mealtimes,the Technical Rescue Team
shall provide food to the members at the scene whenever it is possible to do so.
GEN- Rehabilitation.doc
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SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
Subject: Rehabilitation SOM No.:
Effective Date:
Revision Date: Authorization Signature:
5.5. Forty-five minutes of work time is generally recommended as an acceptable level of work prior
to mandatory rehabilitation,
5.5.1. Members having worked through two full 30-minute-rated SCBA cylinders,or for 45
minutes,shall be rotated to the rehabilitation sector for rest and evaluation.
5.5.2. For confined space or trench operations,personnel should be rotated on an"early" basis,
approximately every |5to20 minutes, ]0 minutes in the winter.
5.5.3. In all cases, an objective evaluation of a member's fatigue level is the appropriate
criterion for determining if rest is required. Rest period for members in the rehab sector
shall be at least |V minutes or greater.
5.5.4. Crews sent to rehab should be replaced by fresh crews from the staging sector. Crews
released from the rehab sector should be rotated to the staging sector prior to returning to
work. This procedure insures that fatigued individuals do not return to work before they
are rehabilitated.
5.6. Members should not be removed from a hot environment and placed directly into an air-
conditioned environment because the body's cooling system may shut down in response to the
.
external cooling. /\oo|�«onJihuncd environment im acceptable only a8cro cool-down period ox
ambient temperat re with sufficient air movement.
5.7. EMS at the advanced life support level will be provided at each incident. EMS personnel
(paramedics)will evaluate the vital signs and the physical condition of members as they arc
rotated through the rehab sector.
5.7.1. EMS personnel will determine whether a member will be allowed to return to work,
remain in rehab,or receive further medical treatment and be transported to a medical
facility for further evaluation.
5.7.2. Continued rehabilitation consists of the ongoing monitoring of vital signs,rest,and fluid
intake. Medical treatment for a member whose signs and symptoms indicate potential
problems will be provided in accordance with local medical control procedures. EMS
personnel will be aggressive in determining that potential medical problems exist.
5.8. When working crews arrive at the rehab sector,each member's vital signs shall be taken and
recorded. The following criteria are used in the evaluation of rescue personnel during a rescue or
EMS incident:
5.8.1. Transportation to the hospital is required when the diastolic blood pressure is? 130.
5.8.2. Transportation to the hospital is also required when the diastolic blood pressure |a> 110
and the individual is symptomatic.
5.8.3. An individual may be transported to the hospital for further evaluation when the diastolic
blood pressure |u5 | |V and the individual is symptomatic.
< �
.�~
O8N- RuhmhUkohonJno
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SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
_—\
Standard Operations Manual
Subject: Rehabilitation SOM No.:
Effective Date:
Revision Date: Authorization Signature:
5.84. The individual may be transported when the systolic blood pressure is> 28O and after
further evaluation and rest the systolic blood pressure is still>200.
5.8.5. When a pulse rate of 140 is found, administer oxygen and fluids, rest for a minimum of
10 minutes,and reassess the indiviJuui lithe hear rate is less than 140,the individual
may return to work.
5.8.6. |fuhcx 10 minutes the heart rate still remains above 140. the individual must rest for an
additional 30 minutes. Administer fluids and oxygen,and record the heart rate and
rhythm on a cardiac monitor and obtain an EKG printout,
5.8.7. If after 30 minutes the pulse rate remains above 140`transport the member to a medical
facility for further evaluation.
5.8.8. In the above cases, Medical Control will be contacted in every situation and treatment or
transport will be determined in conjunction with Medical Control.
5.9. All medical evaluations shall be properly recorded by the paramedic, along with the individual's
name and chief complaint. The form must list the date, time, and incident number and be signed
by the rehab officer,
5.)O. K8embomxun{mmho6ohuUuntcrundnxhtkmrehmhoocm,uouuocv. The crew Juoiguxhon.
number of crew members, and times of entry to and exit from the rehab sector shall he
documented by the rehab officer, Crews shall not leave the rehab sector until released by the
rehab officer.
5.11. All officers shall monitor the condition of each member working under their command and shall
ensure that adequate steps are taken to provide for each member's safety and health. The incident
command system is to be used to request that a crew be relieved and for the reassignment of
fatigued crews.
5.12. During periods of hot weather,members are encouraged to use their individual water
bottles/Camel Backs and drink water or Gatorade 'throughout the work-day. During any
emergency incident or training evolution,all members shall advise their supervisor when they
believe their level of fatigue or exposure to heat or cold is approaching a point that could effect
them, their crew,or the operation in which they are involved. Each member shall also monitor
the health and safety of the other members of hisiher crew.
6. TERMS
G.|. Level I rehabilitation: Situations of short duration. The incident commander may elect to use the
rehabilitation supplies from an apparatus on the scene or may special-call the rehab unit to the
scene. Typically in Level ! rehab,the crews are not rotated and the incident or training exercise
has a limited duration.
6.2. Level U rehabilitation: Situations that require a major time and pemonou|commibmerU.
Examples include a m incident or a lengthy training exercise in which the team member's
health and safety must be addressed.
GkN' &uhuhUhN|on.Joo
SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
Subject: Rehabilitation SOM No.:
Effective Date:
Revision Date: Authorization Signature:
7. REFERENCES
7.1. North Carolina Fire and Rescue Commission Department Occupational Safety and Health
Program for Fire Departments and Rescue Squads,Subpart L. Fire Prn1ecUon,Chapter 6,
Emergency Operations.
7.3. Current edition of the National Fire Protection Association's 1561 "Standard on Fire Department
Incident Management System", Section 4-4.
7.3. Current edition of the National Fire Protection Association's 473"Standard on Competencies for
EMS Personnel Responding to Hazardous Materials Incident",
( �
( �
GEN- Rehabilitation.doc
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SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
Subject: Rehabilitation SOM No.:
Effective Date:
Revision Date: Authorization Signature:
HEAT STRESS INDEX.
TEMPERATURE° F DANGER INJURY THREAT CATEGORY
Below 80° F None Little or no danger under normal
circumstances,
80° F 900 F Caution Fatigue possible if exposure is prolonged
and there is physical activity.
90° F - 105°F High Heat cramps and heat exhaustion possible
if exposure is prolonged and there is
physical activity.
105° F 130° F Extreme Heat cramps or exhaustion likely, heat
stroke possible if exposure is prolonged
and there is physical activity.
Above 130° F Mortal Heat stroke imminent!
I. WINDCHILL INDEX.
WINDCHILL
TEMPERATURE(° F) DANCER
A. Above 25° F Little danger for properly clothed person.
B. 25°F to-75° F Increasing danger, flesh may freeze.
C. Below-75° F Great danger, flesh may freeze in 30 seconds.
•
GEN- Rehabilitation.doc
- 7 of 10-
SOUTH ORANGE RESCUE SQUAD, INC,
North Carolina
Standard Operations Manual
Subject: Rehabilitation SOM No.:
Effective Date:
Revision Date: Authorization Signature:
111.11,th IA)(;
Date: Location: Incident no:
Name: Vital signs: Time: Comments:
B/P Pulse In Out
GEN- Rehabilitationsloc
- 8 of 10-
SOUTH ORANGE RESCUE SQUAD, INC.
North Carolina
Standard Operations Manual
Subject: Rehabilitation SOM Nn.:
Effective Date:
Revision Date: Authorization Signature:
Relative HumN|ty
Temperature
10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
_____ _'_---'____'_�-
80" R 75 77 78 79 x{ / 82 85 86 88 91
- -111-1 ----- - -
85° F 80 81 84 86 88 00 93 97 102 108
.
90° F 85 87 1 40 03 96 100 106 113 122 -
| -----
95° F 90 93 96 101 � 107 114 124 136 - '
'
|00^ P 95 99 104 10 120 132 144 - - -
—
105°F 100 105 113 123 135 149 - - - -
����
110° F 105 112 123 137 150 - - - - -
115° F | }} 130 |!s 151 - - - - - -
No discomfort
I. Caution Fatigue possible with prolonged exposure and physical activity.
II. Extreme Sunstroke,heat cramps,and heat exhaustion possible with prolonged
caution exposure and physical activity.
|||. Danger Sunstroke,heat cramps,or heat exhaustion likely. Heatstroke
possible with prolonged exposure and physical activity.
IV. Extreme Heatstroke or sunstroke in�m/mew/.
���
Danger
Not observed Conditions not normally observed.
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BYLAWS OF
SOUTH ORANGE RESCUE SQUAD, INC
(Adopted January 13th, 2005)
(Amended May 10th, 2007)
(Last amended November 14, 2013)
Article I
Offices of the Corporation
1. The corporation shall be known as South Orange Rescue Squad, Inc.; hereinafter the
Corporation. The principal office of the Corporation shall be located at 202 Roberson St,
Carrboro,NC 27510, or at such other place as may be designated by the Board of
Directors. The Registered Agent of the Corporation shall be the sitting chair of the Board of
Directors.
2. The registered office of the Corporation as required by the laws of the State of North
Carolina may be, but is not required to be, located at the principal office of the Corporation.
3. The Corporation may operate such other offices as the Board of Directors deems necessary or
proper to the fulfillment of the purposes and objectives of the Corporation.
Article II
Membership Classes and Voting Rights
1. Membership shall be divided into two categories: emergency operations members and non-
emergency members. Prospective members must be accepted as members by the
Corporation upon recommendation of the officer(s) involved in personnel matters, in
accordance with existing policy. Members shall express an interest in furthering the purposes
and objectives of the Corporation and take an active interest and role in the operation of the
Corporation. Members may serve on or chair committees and perform such functions as
requested by the Chief or by the Board of Directors. Emergency operations members have
the following non-exclusive classes: Provisional members, Regular members, and Resource
members. Other classifications of members may be designated upon petition by any member
and approval of a 2/3 majority of the membership.
2. Non-emergency members shall be those individuals meeting the requirements set forth herein
and in the Corporation's current Standard Operations Manual.
3. Emergency Operations Members:
A. Regular members shall be those individuals meeting the requirements set forth herein and
in the Corporation's current Standard Operations Manual.
B. Resource members shall be those individuals meeting the requirements set forth herein
and in the corporation's current Standard Operations Manual, and who through
profession, training, and/or experience possess abilities and/or knowledge which furthers
the purposes and objectives of the Corporation.
C. Provisional members shall be those individuals desiring to join the Corporation and who
may or may not have prior training, experience, and/or knowledge that furthers the
purposes and objectives of the Corporation. Provisional members may not hold office.
Provisional members may serve on or chair committees in accordance with existing
policy and perform such functions as requested by the Chief or by the Board of
Directors.
4. Voting rights shall be vested in the active members of the Corporation for all matters which
are subject to a membership vote by act of the applicable laws of the State of North Carolina
and as provided herein and in the Standard Operations Manual of the Corporation. Active
members will be defined as members who meet the membership requirements of their
division(s) or are otherwise active members. Voting members may vote on the election of
Directors unless otherwise provided herein.
5. In order that the membership rolls accurately reflect involvement in the Corporation, the
Chief shall review the membership list at least annually, and prior to the annual Membership
meeting,to determine whether members are in compliance with the existing requirements. In
the event the Chief determines that members are not in compliance the Chief will recommend
to the Board of Directors that Members not in compliance be removed from membership in
the Corporation.
6. There shall be no discrimination in the admission, selection, or termination of members
based on race, color, creed, gender, sexual orientation, national origin, or belief.
Article III
Meetings of Members
1. Meetings of the membership shall be held once each month at the location designated by the
membership, and additional meetings may be held at such places as designated by notice, or
as agreed upon by a simple majority of the members entitled to vote at any meeting. Any
meeting of the membership may be attended by anyone. The membership reserves the right
to have any meeting enter a closed session in which those present must be members of the
corporation. A closed session may be called by a simple majority vote of the members in
attendance at a meeting.
2. There shall be an annual meeting of the voting membership, and the same shall be held in
November of each year, and on a day and at a time as agreed and noticed by the Board of
Directors.
3. Special meetings of the voting membership or of the Board of Directors may be called at any
time by the Chief or by the request of two members of the Board of Directors of the
Corporation, or pursuant to a request of the voting members holding not less than one fourth
(1/4) of all the votes cast by the voting membership.
4. Notice of meetings shall be made by either written or electronic mail notice or posting on the
web site stating the time and place of the meeting, and said notice shall be delivered not less
than ten(10) nor more than fifty (50) days prior to the date of the meeting to the members of
the Corporation. If said notice is mailed, it shall be deemed delivered when deposited in the
United States mail, addressed to the member at their address as it appears on the records of
the Corporation, with postage thereon prepaid.
5. Notices for special meetings shall specifically state the purpose(s) of the meeting, unless such
a meeting is a substitute annual meeting as permitted under North Carolina law. Notice shall
be provided in compliance with authority granted by the North Carolina General Statutes.
6. If any meeting is adjourned for one month or more, notice of the adjourned meeting shall be
given as in the case of the original meeting. When a meeting is adjourned for less than one
month in any one adjournment, it shall not be necessary to give any notice of the adjourned
meeting other than by announcement at the meeting at which the adjournment is taken.
7. The presence,physical or electronic, of voting members entitled to cast twenty-five (25)
percent of the votes of the membership shall constitute a quorum at a meeting of the
members for all meetings and purposes. In the absence of a quorum at the opening of any
meeting of members, such meeting may be adjourned by a vote of the majority of the voting
members voting on the motion to adjourn; at any adjourned meeting at which a quorum is
present, any business may be transacted which might have been transacted at the original
meeting.
Article IV
Duties and Privileges of Members
1. All members participating in emergency operations through the Corporation shall maintain a
state of readiness, ensure that minimum standards as established by the Corporation's
Standard Operations Manual for certification are satisfied, attend meetings and training
sessions of the Corporation, and shall serve on such committees as necessary for the
operation of the Corporation.
2. Members participating in emergency operations shall generally comprise regular,
provisional, and resource members. These members, and any other members providing
emergency operations, shall provide such services in accordance with the Corporation's
Standard Operations Manual.
3. Members may petition the Corporation for a change in membership status by submitting a
written request to the appropriate divisional assistant chief. Any such request shall state the
name of the member, the reason for the request, the desired status, and the desired effective
date.
Article V
Board of Directors
1. The business and affairs of the Corporation shall be managed and conducted by its Board of
Directors.
2. The number of Directors constituting the Board of Directors shall be eleven(11). Members
may serve as Directors, but Provisional Members shall not be eligible for positions on the
Board of Directors. Any Directorships not filled by the members shall be treated as
vacancies to be filled by and at the discretion of the Board of Directors.
3. The Board of Directors shall be comprised of the following: the Chief, the Treasurer, and the
Secretary ex officio, and eight active members. The Treasurer and the Secretary shall be
entitled to vote, and the Chief shall only vote in the case of a tie. The Board of Directors
shall meet on a regular basis at such places and times as shall be noticed in accordance with
the provisions herein. The Board of Directors shall be responsible for the following:
A. receiving the reports of committees and officers,
B. directing the administrative and fiscal activities of the Corporation,
C. approving contractual arrangements between the Corporation and other persons or
entities,
D. promoting the Corporation's involvement in community activities,
E. filling vacant officer and Director positions, and
F. hearing grievances of members who ask to appear before the Board of Directors.
G. Such other duties as may be required by North Carolina General Statutes.
4. The Directors shall hold office for a term of two (2)years. Terms of office of the elected
Directors shall begin at the annual meeting of the Board of Directors in December of each
year. Except as provided herein,the election of the Board of Directors shall be held at the
annual meeting of the Corporation each year. Each Director shall hold office until death,
resignation, retirement, removal, disqualification, or until their successor has been duly
elected and qualified.
5. Nomination for election to the Board of Directors shall be made by voting members of the
Corporation either from the floor at the annual meeting or through proxy or by electronic
means. The nominees receiving the highest number of votes shall be deemed to have been
elected. The election of Directors shall be by written secret ballot.
6. The Chairperson of the Board of Directors shall be elected by simple majority vote by and
from among the voting Directors at the annual meeting of the Board, or at other regular
meetings of the Board, as needed. The Chairperson shall serve as the Chief Executive
Officer of the Corporation.
7. Directors may be removed from office at any time with or without cause at any regular
meeting or special meeting of voting members of the Corporation by a vote of at least three-
quarters (3/4) of the votes cast by the members entitled to vote at an election of
Directors. Successor Directors to those removed shall then be elected by the
membership. The membership may not re-elect any person who has been removed from
their position on the Board of Directors. Any Director whose removal has been proposed by
• the members shall be given an opportunity for hearing at such meeting.
8. Vacancies occurring in the Board of Directors shall be filled by the affirmative majority of
the remaining Directors even though less than a quorum, or by the sole remaining
Director. A Director elected to fill a vacancy shall be elected for the unexpired term of their
predecessor in office. Any Directorship to be filled by reason of an increase in the
authorized number of Directors shall be filled only by election at an annual meeting or at a
special meeting of the voting members called for that purpose.
9. The Board of Directors shall serve without compensation. Directors may request
reimbursement for necessary and proper expenses incurred on behalf of the Corporation by
petitioning the Chief.
Article VI
Board of Directors Meetings
1. Annual meetings of the Board of Directors shall be held in December of each year. The
annual meetings of the Board of Directors shall be held on a day and at a time as agreed and
noticed by the Board of Directors. At such meetings, the Board shall elect a Chairperson,
elect officers as provided herein, appoint members to any committees as may be necessary,
and transact such other business as may be necessary or proper to the function of the Board
of Directors.
2. Regular meetings of the Board of Directors shall be held at times and places as shall be
determined by a majority of the Directors by resolution duly adopted and recorded in the
corporate record. The Board of Directors reserves the right to have any regular or special
meeting enter a closed session in which those present must be members of the Board of
Directors. Closed sessions shall be reserved for discussing sensitive personnel matters and
may be entered by a simple majority vote of the present Directors.
3. Special meetings of the Board of Directors may be called by, or at the request of, the
members of the Corporation or by any two (2) Directors. Such a meeting shall be held at
such times and places as is reasonable under the circumstances and as determined by the
persons calling the meeting.
4. The person or persons calling a special meeting of the Board of Directors shall, at least ten
(10) days prior to the meeting, give notice thereof by any usual means of
communication. Such notice shall set forth the matters which comprise the purpose and
agenda of the meeting.
5. Directors may attend any meeting in person, by proxy, or by telephone or computer
conference call. Any proxy must be in writing or electronic mail and delivered to the
Chairperson of the meeting, and shall be limited to casting the vote(s) described therein.
6. Notice of any meeting may be waived by any Director. Attendance by a Director at a
meeting shall constitute a waiver of notice of such meeting, except where a Director attends a
meeting for the express purpose of objecting to the transaction of business because the
meeting is not lawfully called or convened.
7. A majority of the Directors then in office shall constitute a quorum for the transaction of
business at any meeting of the Board of Directors.
8. Voting may be by voice, show of hands, written ballot, proxy, or by electronic means. Each
Director shall have one (1) vote, and the majority of Directors voting at a meeting at which a
quorum has been recorded shall be the act of the Board of Directors.
9. A Director of the Corporation who is present at a meeting of the Board of Directors shall be
presumed to have assented to the actions taken at the meeting. A Director dissenting from
any Board action must enter a dissent in the minutes of the meeting or file a written dissent
with the Secretary during the meeting, or file the written dissent by mail or electronically
within two (2) days of the meeting. Such right to dissent shall not apply to a Director who
voted in favor of such action.
10. Action taken by a majority of the Directors without a meeting is nevertheless Board action if
consent, either in writing or by electronic means,to the action in question is signed by all the
Directors and filed with the minutes of the proceedings of the Board of Directors, whether
done before or after the action is so taken.
11. The Board of Directors may designate three (3) or more Directors or members to constitute a
committee. At no time shall a committee include more than three (3) Directors or any
number of Directors as to constitute a majority of Directors. Any committee shall, to the
extent authorized by law and provided by Board resolution, have and may exercise all of the
authority of the Board of Directors. The designation of any committee, and the delegation
thereto of authority, shall not operate to relieve the Board of Directors, or member thereof, of
any responsibility or liability imposed upon it or them by law.
Article VII
Officers
1. The officers of the Corporation shall at minimum consist of a Chief, Assistant Chief, a
Secretary, a Treasurer, and certain Warrant Officers. The Chief, Assistant Chief, and
Warrant Officers shall be members in good standing at the time of the appointment. Any
member except Provisional Members may hold the offices of Secretary and Treasurer. Other
offices may be created, and their vacancies filled, as deemed necessary by the Board of
Directors. The Chief shall be the Chief Operating Officer and equivalent to the President of
the Corporation.
2. The Membership shall elect the Chief,Assistant Chief(s), Secretary, Treasurer, and other
officers. These officers shall be elected by simple majority vote at the annual meeting of the
membership or at any other regular or specially called meeting when a vacancy is present.
3. The election of Chief and Assistant Chief(s) shall be subject to ratification by a simple
majority of the sitting Board of Directors. If the elected officer(s) are not approved by a
simple majority of the Board of Directors, further nominations and elections will be held by
the membership until such time as the Board of Directors approves the elected officer(s).
4. Elections for officers shall be organized and conducted by the Nominations Committee. The
Nominations Committee shall consist of no less than three (3) members, elected from and by
the voting membership of the Corporation. The Nominations Committee shall receive
nominations, and make recommendations for offices. The Nominations Committee shall
solicit nominations from the members of the Corporation prior to the preparation of the
ballot. A majority of a quorum shall elect Warrant Officers from their respective
constituency.
5. Each officer shall hold office for a term of one (1)year, unless earlier terminated by death,
resignation, retirement, removal, disqualification, or their successor shall have been elected
and qualified.
6. Officers shall serve without compensation.
7. Any officer or agent may be removed by a three-quarter(3/4) majority vote of the full Board
of Directors or a three quarter(3/4) majority vote of the voting membership of the
Corporation. Any vacancies in office shall be filled in accordance with the provisions herein,
provided, however,that the officer removed may not be re-elected to the vacancy created.
Article VIII
Duties of Officers
1. The Chief shall be the Chief Operating Officer of the Corporation and, subject to the
supervision of the Board of Directors, shall in general supervise and control the operational
affairs of the Corporation. The Chief or his designee shall attend all meetings of the Board of
Directors, and shall preside at all meetings of the membership. The Chief shall be authorized
to sign, with the Secretary, Treasurer, or other officer, any deeds, mortgages, bonds,
contracts, or other instruments which the Board of Directors has authorized to be executed,
except in cases where the signing and execution thereof shall be expressly delegated by the
Board of Directors, or by the Bylaws, to some other officer or agent of the Corporation, or
shall be required by law to be otherwise signed or executed; and in general shall perform all
duties incident to the office of Chief and such other duties as may be prescribed by the Board
of Directors.
2. The Assistant Chief(s) shall serve as Vice President(s) of the Corporation, subject to the
direct supervision of the Chief, and responsible to the Board of Directors. The Assistant
Chief(s) shall generally supervise daily operations, personnel, budget, and any other duties
deemed necessary and proper by the Board of Directors or by the Chief In the absence of
the Chief, or in the event of the Chief's death or inability or refusal to act the Board of
Directors,by a 3/4 majority, shall designate a member to serve as Interim Chief, who shall
perform the duties of Chief, and when so acting, shall possess all the powers of, and be
subject to all the restrictions of, the Chief The Interim Chief shall serve until such time as a
new Chief shall be elected as provided by the by-laws.
3. The Secretary shall keep the minutes of the meetings of the members, of the Board of
Directors, and of all executive committees. Minutes shall be posted electronically to the
SORS website and a paper copy shall be retained in the files of the corporation. The
Secretary shall see that all notices are duly given in accordance with provisions of these
Bylaws or as required by law; shall be custodian of the corporate records and of the seal of
the Corporation; shall see that the seal is affixed to all documents executed on behalf of the
Corporation as authorized herein; shall keep a register of the names, mailing addresses and
other contact information for each member, as provided by each member for membership and
insurance purposes; and shall in general perform all duties incident to the office of Secretary,
or assigned to them by the Board of Directors or by the Chief
4. The Treasurer or his/her designee and any other Assistant Treasurer(s) shall have charge and
custody of, and be responsible for, all funds of the Corporation; shall receive and give
receipts for moneys due and payable to the Corporation from any source whatsoever; shall
deposit such moneys in the name of the Corporation in such depositories as shall be selected
in accordance with the provisions herein; shall keep accurate financial accounts and hold the
same open for inspection and examination by the Board of Directors and the membership;
shall report monthly to the Board of Directors and to the members of the Corporation; and
shall in general perform all duties incident to the office of Treasurer, as assigned by the
Board of Directors or by the Chief.
Article IX
Action of the Corporation
1. The Board of Directors may, by a two-thirds (2/3) majority vote, authorize any officer(s) or
agent(s)to enter into any contract or execute and deliver any instrument in the name of, and
on behalf of, the Corporation, and such authority may be general or confined to specific
instances.
2. No loans shall be contracted on behalf of the Corporation, and no evidences of indebtedness
shall be issued in its name, unless specifically authorized by a resolution of the Board of
Directors. Such authority may be general or confined to specific instances.
3. All checks, drafts, or other orders of the Corporation shall be signed by such officer(s) or
agent(s) of the Corporation, and in such manner, as shall be determined by resolution of the
Board of Directors in accordance with the Standard Operations Manual.
4. All funds of the Corporation not otherwise employed shall be deposited to the credit of the
Corporation in such depositories as the Board of Directors and the membership shall select.
5. The Corporation's Standard Operations Manual, and any amendments or additions thereto,
excepting the Bylaws, shall be approved by twenty-five percent of the membership eligible to
vote and by a simple majority of the Board of Directors. The Operations Manual shall
contain the Bylaws, policies, procedures, and standard operating guidelines (SOGs) of the
Corporation. SOGs shall be developed and maintained in response to perceived needs, or in
response to the request of any member. The SOGs shall be reviewed at least annually by the
Assistant Chief(s),who is(are) encouraged to solicit input from the general membership and
who shall make recommendations to the Board of Directors concerning the update of the
manual. An updated Standard Operations Manual shall be kept at each building utilized by
the Corporation for the provision of services. The Standard Operations Manual shall be
available to each member, officer, and Director from the Corporation's web site or other
online source.
Article X
General Provisions
1. The corporate seal of the Corporation shall consist of two concentric circles between which is
the name of the Corporation and in the center of which is inscribed"SEAL;" and such seal,
as impressed on the margin hereof, is hereby adopted as the corporate seal of the
Corporation.
2. The Corporation shall establish a manual of Standard Operating Guidelines, Policies, and
Procedures ("Standard Operations Manual") and the manual shall be available to all
members, officers, and Directors. The manual shall provide standards and procedures for the
admission of members, election of Officers and Directors, conduct of members, standards for
individual certification and training, discipline, and such other matters as may be necessary
or proper for the operation of the Corporation.
3. The discipline of members shall be specifically dictated by current policy of the Corporation,
but shall adhere to the following basic guidelines: all discipline issued shall be documented
in writing by the Officer who issues the disciplinary action and by submission to the
appropriate Assistant Chief. The Chief may, in consultation with the appropriate Assistant
Chief, immediately suspend any member who has been charged, by any other member of the
Corporation, with a serious or egregious infraction of policy, but shall then conduct an
investigation in order to determine appropriate disciplinary action Any copy of written
disciplinary action that is received by the Chief shall also be copied to the Chair of the Board
of Directors.
4. Termination of membership in any class of membership shall be at the discretion of the Chief
in consultation with the appropriate Assistant Chief. Conduct which is offensive to the
members of the Corporation, or which reflects adversely on the Corporation, or which
contradicts the purposes and objectives of the Corporation shall be grounds for
dismissal. Any member who is terminated may request a hearing before the Board of
Directors. The terminated member must provide written notice of their desire for a hearing,
and any appeal, not more than ten(10) days following the date of termination or final
action. The terminated member's appeal shall be heard at the next scheduled meeting of the
Board of Directors, provided, however,that an earlier meeting date may be scheduled by
agreement of the terminated member and of the Board of Directors. As a last resort, a
terminated member may appeal their termination to the members of the Corporation for a
hearing and a vote before the voting membership. A two-thirds (2/3) majority vote shall be
necessary for the members in good standing of the Corporation to overturn a decision of the
Board of Directors.
5. Whenever any notice is required to be given to any member or Director by law, by the
charter, or by these Bylaws, a waiver thereof in writing or by electronic means signed by the
person(s) entitled to such notice, whether before or after the time stated therein, shall be
equivalent to the giving of such notice.
6. Any person who at any time serves or has served as a Director, Officer, employee, or agent
of the Corporation, or in such capacity at the request of the Corporation for any other
corporation,partnership,joint venture, trust or other enterprise, shall have a right to be
indemnified by the Corporation to the fullest extent permitted by law against: reasonable
expenses, including attorney's fees, actually and necessarily incurred in connection with any
threatened, pending, or completed action, suit, or proceedings, whether civil, criminal,
administrative, or investigative, and whether or not brought by or on behalf of the
Corporation, seeking to hold them liable by reason of the fact that they are or were acting in
such capacity; and reasonable payments made by them in satisfaction of any judgment,
money decree, find, penalty, or settlement for which they may have become liable in any
such action, suit, or proceeding.
7. The Board of Directors of the Corporation shall take all action as may be necessary and
appropriate to authorize the Corporation to pay the indemnification required by this Bylaw,
including without limitation,to the extent needed, making a good faith evaluation of the
manner in which the claimant for indemnity acted and of reasonable amount of indemnity
due them, and giving notice to, and obtaining approval by,the voting members of the
Corporation.
8. Any person who at any time after the adoption of these Bylaws serves or has served in any of
the aforesaid capacities for or on behalf of the Corporation shall be deemed to be doing, or to
have done so in reliance upon, and as consideration for, the right of indemnification provided
herein. Such rights shall inure to the benefit of the legal representatives of any such person
and shall not be exclusive of any other rights to which such persons may be entitled apart
from the provision of this Bylaw.
9. The fiscal year of the Corporation shall be from July 1 to June 30.
10. Except as otherwise provided herein, these Bylaws may be amended or repealed and new
Bylaws may be adopted by the affirmative vote of a two-thirds (2/3) majority of the
Membership entitled to cast votes on business of the corporation. Proposed changes to these
bylaws shall be posted via written notice or electronic mail at least thirty (30) days prior to
voting on said changes.
11. The Corporation shall not be operated or conducted for profit and no part of any profits or
any remainder of residue from funds of, or received by,the Corporation shall inure to the
benefit of any member, Officer, or Director of the Corporation.
12. In the event of dissolution of the Corporation other than for purposes of reorganization,
whether voluntary or involuntary, or by operation of law, none of the property nor assets of
the Corporation, nor any proceeds thereof, shall be distributed to any member, Officer, or
Director of the Corporation.
13. In procedures not covered by these Bylaws,NC General Statutes governing non-profit
corporations and the current edition of Roberts' Rules of Order Revised shall be the
authority.
Article XI
Election as a Section 501(C)(3) Corporation
1. The Corporation is organized exclusively for charitable, educational, and scientific purposes,
including, for such purposes, the making of distributions to organizations that qualify as
exempt organizations under section 501(c)(3) of the Internal Revenue Code of 1986 (or the
corresponding provision of any future United States Internal Revenue Law).
2. No part of the net earnings of the Corporation shall inure to the benefit of or be distributed to
its members, trustees, officers, or other private persons, except that the Corporation shall be
authorized and empowered to pay reasonable compensation for services rendered and to
make payments and distributions in furtherance of the purposes set forth in Paragraph 3 of
the Articles of Incorporation. No substantial part of the activities of the Corporation shall be
the carrying on of propaganda, or otherwise attempting to influence legislation, and the
Corporation shall not participate in or intervene in(including publishing or distributing
statements) any political campaign on behalf of any candidate for public
office. Notwithstanding any other provisions of these articles, the Corporation shall not carry
on any other activities not permitted to be carried on(a) by a corporation exempt from
federal income tax under section 501 (c)(3) of the Internal Revenue Code of 1986 (or the
corresponding provision of any future United States Internal Revenue Law) or (b) by a
corporation, contributions to which are deductible under section 170 (c)(2) of the Internal
Revenue Code of 1986 (or the corresponding provision of any future United States Internal
Revenue Law).
3. Upon the dissolution of the Corporation, the Board of Directors shall, after paying or making
provision for the payment of all of the liabilities of the Corporation, dispose of all the assets
of the Corporation exclusively for the purposes of the Corporation in such manner, or to such
organization(s) organized and operated exclusively for charitable, educational, religious, or
scientific purposes as shall at the time qualify as an exempt organization(s)under section 501
(c)(3) of the Internal Revenue Code of 1986 (or the corresponding provision of any future
United States Internal Revenue Law), as the Board of Directors shall determine. Any such
assets not so disposed of shall be disposed of by the District Court of the county in which the
principal office of the Corporation is then located, exclusively for such purposes or to such
organization(s), as said Court shall determine, which are organized and operated exclusively
for such purposes.
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SOUTH ORANGE S� °r : L J 1 N S C S Q JA D
RESCUE SQUAD C1
\1111 Semper Aptus Muneris - Volunteers Since 1971
Fee Structure
South Orange Rescue Squad (SORS) does not charge for BLS ambulance transport to the
hospital.
The SORS EMS crew completes PCRs within the Orange County EMS System, which in turn
generate bills from the Orange County Department of Revenue. Funds generated from BLS
ambulance transports by SORS ambulances remain within the Orange County budget.
SORS bills for EMS standby at the following hourly rates (3 hour minimum):
Ambulance (with 2 EMTs) $90
Additional EMT $40
Additional Ambulance $10
Command Staff $50
PO Box 128, Carrboro, NC 27510-0128 I 919.967.1515 I sors.us
EXHIBIT B TO EMS SERVICES FRANCHISE FOR South Orange Rescue Squad
ASSETS
1. Real Estate and Improvements
Address Estimated Property Value
202 Roberson Street, Carrboro,NC $1.3M [estimated market value of
property only; value of building
structure is undetermined].
2. Personal Property
*Estimated Replacement Value
Type (as of January 1, 2016)
1263 Ambulance [fully outfitted] $145,000
1262 Ambulance [fully outfitted] $145,000
1261 Ambulance [fully outfitted] $145,000
Rescue Truck"Clampett" $90,000
TRT Mobile Command Post"Chippy" $125,000
Rescue Truck [pickup] $45,000
Personnel Van $30,000
Gator & Gator Trailer $50,000
Boat Trailer $25,000
Rescue Boats and motors $25,000
Confined Space Trailer and equipment $60,000
Miscellaneous "other" equipment [radios, $300,000
repeater, licences, CPR equipment, etc.]
First Choice Medical Transport, LLC
EMS Franchise Agreement
Page 23 of 23