HomeMy WebLinkAboutAgenda - 11-10-94 - I-B 1
O R A N G E C O U N T Y
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: NOVEMBER 10 , 1994
Action Agenda
Item # --21
SUBJECT: YOUTH AND FAMILY SERVICES COORDINATION FUNCTION
DEPARTMENT: COUNTY MANAGER PUBLIC HEARING: Yes X No
ATTACHMENT(S) : INFORMATION CONTACT:
NOVEMBER 2 MEMORANDUM MANAGER'S OFFICE, EXTENSION 2300
ADDENDUM - YOUTH AND FAMILY
SERVICES COORDINATION TELEPHONE NUMBERS:
FUNCTION Hillsborough - 732-8181
CONTRACT Durham - 688-7331
Mebane - 227-2031
Chapel Hill - 967-9251/968-4501
PURPOSE: To receive an update on the action plan for improving
the collaboration and coordination of the youth and
family service delivery system in Orange County.
BACKGROUND: Please refer to the attached November 2 memorandum.
RECOMMENDATION: Receive as information.
ORANGE COUNTY
HILLSBOROUGH
NORTH CAROLINA
✓Gfanayer.,a &tails/red/752
MEMORANDUM
TO: - Board of County Commissioners
FROM: John Link, County Manager
DATE: November 2, 1994
SUBJECT: Youth & Family Services Coordination Function
BACKGROUND: In the 1994-95 budget, the Board approved
$30, 000 in county non-deartmental funds; $20, 000 in reserve
from Community-Based Alteprnatives (CBA) ; a redirection of
$50, 000 from human services reform (one-half of one percent
of all County funds that go into local public and private
human services agencies) ; and $25, 000 in the CIP for
automation of outside agencies. This total of $125, 000 will
begin the County' s efforts of improving the human services
delivery system during 1994-95
The recommendations toward the enhancement of the
service delivery system included the following• .
(1) An Automated Information and Referral ,System - This
system would. .provide a common database for children
and family services and be, shared between public
and Private agencies
(2) An Improved Case Management Process that is uniform
to the extent that wherever the system is accessed,
there is assurance that the clients will be
informed of all appropriate services and agencies
relevant to their identified needs.
(3) Enhanced coordination/networking between public and
private agencies.
(4) A process developed to identify gaps in service
delivery or systemic procedures.
(5) A process that provides a periodic structure or
forum wherein the respective groups convene to
discuss and share goals, accomplishments, and
concerns.
AREA CODE (919) 732-8181 • 968-4501 • 688-7331 • 227-2031 • FAX (919) 644-3004
Ext. 2300
At the October 5, 1994 BOCC meeting, the Board received
the Manager' s recommendation of the process for developing an
action plan. The action plan for implementation will
establish a coordinated and empowered function designed to
provide the coordination of youth and family services. The
outcome, which was discussed and agreed upon at the recent
PPP meeting, will be a service delivery system that will be
proactive for positive youth development assured by
measurement and evaluation. (See Attachment 1)
To facilitate this process, the Manager recommended the
use of two graduate interns, a Master of Public Adminis-
tration (MPA) and a Master of Social Work (MSW) , to work
cooperatively to develop an action plan. The MPA intern
would concentrate on the automation component of the
recommendations; while the MSW intern would focus on an
outcome of empowered collaboration in the youth and family
service delivery system in Orange County.
STATUS: Effective October 24, 1994, Loretta Harper, an
MPA student, was hired as an intern by the Manager' s Office
to work on the automation efforts. She is being paid from
the Manager's operating budget.
The County is also in the process of negotiating a
contract for services with the UNC School of Social Work (See
Attachment 2) that would focus on collaboration in the
service delivery system.
This contract for services will provide for selected
School faculty and staff to engage key family and children
services stakeholders of Orange County in a process of
consensus-building and decision-making concerning an
appropriate community-empowered definition of, structure for,
and agreed-upon protocol for collaboration. These services
will be paid from the $30, 000 budgeted in the non-
departmental funds.
The Manager' s Office, in conjunction with the Human
Services Coordinating Council of Orange County, has scheduled
a meeting on November 16, 1994 to discuss the strategies for
implementation. The Coordinating Council was established
in 1991 to develop a mechanism to coordinate the delivery of
human services in the county. Members of the Council
include representation from Orange County, Chapel Hill,
Carrboro, the United Way, the Association of Community
Agencies, and the UNC School of Social Work. Because of
their charge and membership, this group is the natural source
to serve as convener of the planning and development process
for the coordination of youth and family services.
In preparation for future discussions, the MPA intern is
presently researching established Information & Referral
Systems which are available in other jurisdictions. An
assessment of these systems and recommendations from the
Coordinating Council regarding automation efforts should be
available in March 1995.
With respect to the $20, 000 held in reserve from CBA
funding, the County has conducted an automation assessment of
the five currently funded CBA programs. The assessment was
designed to determine their respective needs in order to
access the County's Master Client Index (MCI) System.
After meeting with each agency, it was determined that
the necessary equipment totaled $10, 260. A recommendation
for this amount was requested; of that amount, $5, 260 was
approved by the Youth Services Needs Task Force. The balance
of the $20, 000 reserve was re-distributed to meet other
county needs, including those of Communities in Schools
(CIS) . It is anticipated that the remaining computer needs
will be met with possible discretionary funds available in
1995.
Attachment 1
ADDENDUM TO ITEM X-B - YOUTH AND FAMILY SERVICES COORDINATION
FUNCTION
BREAK-OUT SESSION - PUBLIC-PRIVATE PARTNERSHIP MEETING
RECOMMENDATIONS ON YOUTH SERVICES COORDINATION
First - There was agreement among the group that any
effort should be county-wide and involve all
youth - not just those "At-Risk. "
Next - When we use the terms coordination, collaboration
and cooperation, sometimes interchangeably;
We Need to define what we mean.
Also - Define the target group of youth. Normally may
mean 8-9 yrs. through adolescence.
But it was pointed out, there really has to be
continuum of service ages 0-18 .
So - Rather than use the term coordination - we
agreed that the function would enhance or
facilitate Service Delivery System to Youth and
their families.
1st Step - Identify Needs & Resources to Meet Youth &
Families
(1) Need Assessments (2) New or Improved
Information Systems. (Resources from County,
Smart Start, United Way. . .can assist here. )
2nd Step - Provide that information to:
(1) Children & Families Needing -Service; _
(2) Service Providers and Funders of
Services.
NOTE:
We will have to address Confidentiality of Data -
A Manageable Challenge.
3rd Step - Very Important: The location(s) -and
function of this enhanced service assistance must
• be accepted and empowered by recipients, service
providers and funders.
4th Step - Framework and Budget for this Coordination or
Facilitation will be developed by a collaboration
of Major Funders including School Systems,
Association of Community Agencies, P.P.P & Others
Will Be Called Green Banana Compact:
(Frank Loda - Mentioned we can no longer afford to
wait for green bananas to ripen. )
OUTCOME -- A Service Delivery System that will be Proactive
for Positive Youth Development Assured by
Measurement & Evaluation.
10/05/94
YOUTH.DOC
GROUP MEMBERS
Brooks, Ned
Capowski, Joe
Carey, Moses, Jr.
Cooke, Phillip
Daniels, Anita A.
Durham, Dockery
Farley, William
Gardner, Scott
Harris, James
Henderson, Frances
Henderson, Margaret
Link, John M. , Jr.
Loda, Frank A.
Pryor-Cook, Marti
Rivest, Michele
Touw, Kenneth B.
10/05/94
YOUTH.DOC
NOV-03-1994 02:06 FROM UNC SCHOOL OF SW UNC S TO 96443004 P.02/04
Attachment 2
011'
THE UNIVERSITY OF NORTH CAROLINA
AT
CHAPEL HILL
The University of North Carolina M Chapel Hill
School of SO2 d1 Work The 3550,223 B.Franklin$L
Chapel NM,N.C.27599-3550
Tel.(919)962-1225
MEMORANDUM OF UNDERSTANDING REGARDING COLLABORATIVE
PROJECT BETWEEN
ORANGE COUNTY GOVERNMENT
OFFICE OF COUNTY MANAGER
AND
THE SCHOOL OF SOCIAL WORK FOUNDATION, INC.
UNC-CHAPEL HILL
The School of Social Work Foundation will utilize the expertise of
School faculty and staff, in conjunction with the Orange County Manager's
office, to engage key family and children services stakeholders of Orange
County in a process of consensus-building and decision-making concerning
an appropriate community-empowered definition of, structure for, and
agreed-upon protocol for collaboration. The project will include linkages
with, and contribution to, the County's effort to develop a comprehensive
information and referral system, and a community human service
information system.
The total cost for the project will be $25,000, half ($12,O0O)of which
will be needed at the beginning of the project with the remaining needed in
two equal installments of $6000 on February 1, 199E and May 1, 1995.
Attached is a listing of project outcomes with approximate dates for
completion.
Checks are to be made payable to the School of Social Work
Foundation.
Orange County Manager Date
President, School of Soci. ork- • > > • Inc.
7 '' er 1 o f/4/4V
NOW-03-1994 02:06 FROM UNC SCHOOL OF SW UNC S TO 96443004 P.03/94
2
Schedule of Outcomes
Project "Green Bananas"
0 _c* = expected Date
Support and sanction from key community actors December, 1994
Meetings with interested organizations January, 1995
Survey of Family and children's service stakeholders
on definitions and accepted practices .February, 1995
Identification of acceptable collaborative participation by
providers
Community definition of collaboration March, 1995
Recommended structure for collaboration
,Agreed-on protocol for community collaboration April, 1995
Decision on structure for collaboration
Adoption of a community protocol for collaboration May, 1995
•
NOV-03-1994 02:0? FROM UNC SCHOOL OF SW UNC S TO 56443004 P.04/04
3
Propose 1
Faculty and staff consultation $12,500
Project Coordinator $ 8,250
Communications (postage, telephone, etc.) $ 750
Administrative Support $ 2,500
Total $25,000
•
•
TOTAL P.04