HomeMy WebLinkAboutAgenda - 03-29-2016 - 2 - Employee Benefits and Pay Review 1
ORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: March 29, 2016
Action Agenda
Item No. 2
SUBJECT: Employee Benefits and Pay Review
DEPARTMENT: Human Resources Department
ATTACHMENT(S) INFORMATION CONTACT:
A. Benefit Highlights Brenda Bartholomew, Human Resources
Director, (919) 245-2552
B. Current Premium Equivalent Cost Share for Diane Shepherd, Benefits Manager, (919)
Medical, Dental and Vision Benefits 245-2558
PURPOSE: To receive relevant information regarding the Manager's recommendations for
employee health and dental insurance and other employee benefits effective July 1, 2016
through June 30, 2017 and to receive relevant information on pay compression and meritorious
service awards.
BACKGROUND: The County provides employees with a comprehensive benefits plan,
including health, dental and life insurance, an employee assistance program, flexible
compensation plan and paid leave for permanent employees. Additionally, the County
contributes to the Local Governmental Employees' Retirement System and a supplemental
retirement plan.
The County has been self-funded since January 1, 2014 for medical and pharmacy plans and
continues to be self-insured for the dental plan. The County transitioned from a twelve-month
calendar plan year to a twelve-month fiscal plan year in 2015 aligning with the County's fiscal
year. In February 2015, the Board of County Commissioners approved Gallagher Benefit
Services (GBS) as Broker of Record for the administration of benefit programs, which include
health, dental, vision, and other voluntary programs for employees and retirees.
Health Insurance
Almost all full time and part time employees participate in the County's group health insurance
plan. As of January 16, 2016, the plan covered 871 employees and 160 County retirees under
the age of 65. Enrollment data is detailed in Attachment A.
Since the County's insurance plan is self-funded, the County uses a third party administrator
(TPA) to administer and manage claims. To take advantage of changing market dynamics and
services, the County periodically solicits proposals from companies offering TPA services. The
County conducted a competitive solicitation this year through its broker and is in the process of
negotiating a final contact with the most responsive and qualified provider for FY2016/2017. A
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recommendation on the identity of the provider is scheduled for consideration by the Board of
Commissioners on April 5.
Based on the initial solicitation results, the County's broker has estimated that total health
insurance costs next fiscal year will remain flat or decrease slightly. As a result, no plan design
changes are recommended. All covered benefits, co-pays, co-insurance and deductibles are
expected to remain the same.
If the budget for health insurance is decreased, the premium equivalents charged to employees
will be adjusted accordingly. Employees currently pay a share of the premium for most of the
plan options. Attachment B shows the current monthly and bi-monthly cost share of premium
equivalents.
Dental and Vision Insurance
Delta Dental is the County's current dental provider and Community Eye Care provides the
County's vision plan. As part of three year contract, the County will continue providing dental
coverage through Delta Dental. The current budget for dental insurance coverage is
approximately $320,000 annually. No increase in premium is recommended for FY 2016-2017.
In fact, the County will improve the dental plan design by removing diagnostic and preventative
services from the annual maximum covered services to promote preventative oral health care.
The bi-monthly employee cost share of dental and vision premiums are also provided in
Attachment B.
Other Employee Programs
The County will continue to partner with representatives of the UNC Wellness @ Work program
to offer health screenings to all employees. In the fall of 2016, the Health and Human
Resources Departments coordinated flu clinics for employees, and Human Resources held two
Breast Cancer Awareness Days (for mammograms) at UNC Radiology in Hillsborough. See
Attachment A for more detail on Employee Wellness Activities and Orange County Sportsplex
enrollment.
Compression Review
Compression has been a growing concern among directors and employees and was ranking
highly during the Department Director's prioritization of internal needs. Pay compression occurs
when the difference between two salary grades or between two employees within the same
salary grade is too small without an intentional, reasonable pay policy to explain that difference.
A classic example of pay compression occurs when new employees are hired at the same or
higher rates as employees who have been employed by the organization for several years. In
this case, market rates for certain positions may have advanced beyond the salaries paid to
current employees. The organization is compelled to pay market rates to attract well qualified
new employees but does not feel the same pressure to increase the salaries of current
employees. As a result, the pay of these employees is compressed with respect to their time
and experience within the organization.
To help quantify this issue for Orange County, Human Resources contracted with Gallagher
Benefit Services Inc.'s Fox Lawson Group (FLG) to conduct a Compensation Philosophy
Development and Pay Compression Study. The study found that the County experiencing pay
compression at most grades in the salary schedule. The compression has been caused by
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several different issues but is primarily due to the absence of a mechanism to move existing
employees forward in the salary plan. Compression was also caused by structural issues within
the current classification plan and lack of a strong pay philosophy across hiring managers.
The County Manager's Recommended Operating Budget for FY 2016-17 is expected to include
a recommendation to begin addressing salary compression.
Meritorious Service Awards
The Code of County Ordinances Section 28-61 provides a program of Meritorious Service
Awards to financially reward employees whose work performance and accomplishments are
exceptional or superior. Section 28-61 (c) provides that the award amount is subject to the
Board of Commissioners' annual approval of funding. It also establishes award levels at $1,500
for exceptional performance and $750 for superior performance. The performance incentives
are paid as one-time payment which does not become a part of an employee's annual base
salary.
The current Meritorious Service Award program is being administered using three award tiers.
The current program recognizes exceptional performance with a $1,000 payment and superior
and proficient performance with a $500 payment. As currently administered, the ordinance and
current practice are not aligned.
The County Manager's Recommended Operating Budget for FY 2016-17 is expected to address
these inconsistences and make the award levels more granular.
FINANCIAL IMPACT: The financial impact for health insurance will either remain flat or
decrease. No financial impact for dental insurance is recommended. If approved by the Board,
all costs including a compression adjustment and changes to the meritorious service award
program will be part of the Manager's Recommended FY 2016-17 budget.
SOCIAL JUSTICE IMPACT: The following two Orange County Social Justice Goals are
applicable to this agenda item:
• GOAL: FOSTER A COMMUNITY CULTURE THAT REJECTS OPPRESSION AND
INEQUITY
The fair treatment and meaningful involvement of all people regardless of race or color;
religious or philosophical beliefs; sex, gender or sexual orientation; national origin or
ethnic background; age; military service; disability; and familial, residential or economic
status.
• GOAL: ENSURE ECONOMIC SELF-SUFFICIENCY
The creation and preservation of infrastructure, policies, programs and funding necessary
for residents to provide shelter, food, clothing and medical care for themselves and their
dependents.
RECOMMENDATION(S): The Manager recommends that the Board receive the report in an
effort to inform future decisions on a Third Party Administrator and the inclusion of compression
adjustments and service award changes as part of the Manager's Recommended FY 2016-17
budget.
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ATTACHMENT A
Benefits Participation
New employees enroll in plans effective with the first of the month after hire, and
terminating employees' coverage ends on the last day of the month employed (unless a
retiree under age 65). Participation is shown as of March 2016.
Health Coverage 2011 2012 2013 2014 2015 2016
Traditional Plan n/a 610 605 624 646 661
High Deductible Plan n/a 187 197 198 182 209
Total Health Plan Participation n/a 797 802 822 828 870
Health Savings Account(employee n/a 81 89 73 64 69
contribution) (37%) (33%) (33%)
Waived Health Insurance 20 22 21 29 31 32
Participation in Voluntary Benefits as of March 2016
Benefit # of Participants
As of March 2015 As of March 2016
Delta Dental 838 885
Medical Flexible Spending Account 134 177
Dependent Care Spending Account 13 16
Community Eye Care 477 538
Accident Insurance 204 431
Critical Illness 179 254
Disability 231 305
Whole Life (2015)/Universal Life (2016) 113 242
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Wellness Events/Activities July 2015 through March 2016
Annual Employee Flu Shot Clinic Participants
2010 2011 2012 2013 2014 2015
204 169 225 207 196 218
Sponsored Health Screenings
Orange County Breast Cancer Awareness Day Mammograms Promoted to employees in October, but numbers
unavailable
Biometric Screenings (blood pressure, cholesterol, &glucose) 98
held June 2015
Results of Health Screenings:
Employees by Risk Category
% of Total % of Total
Risk Category 2014 2015
Low 48% 60%
Moderate 36% 32%
High 16% 8%
Orange County Sportsplex Membership
Sportsplex Membership remains consistent with the past few years. Approximately 245
employees are members, receiving a total 75% discount on membership.
Employee Wellness Activities
Maintain, Don't Gain Holiday Challenge 28 participants
Fit in 15!
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ATTACHMENT B
Current Medical Monthly Premium Equivalent Cost Share
MONTHLY PPO Premium Equivalent OC Cost Share Employee Cost Share
Employee Only $739 $739 $0
EE/Child(ren) $1,161 $931 $230
EE/Spouse $1,494 $1,085 $409
Family $2,101 $1,366 $735
BI-MONTHLY HSA Premium Equivalent OC Cost Share Employee Cost Share
Employee Only $369 $369 $0
EE/Child(ren) $580 $465 $115
EE/Spouse $747 $543 $205
Family $1,050 $683 $367
Current Dental and Vision Monthly Premiums Cost Share
Delta Dental Eye Care
BI-MONTHLY
Employee Cost Share Employee Cost Share
Employee Only $0 $4.87
EE/Child(ren) $20.97 $9.27
EE/Spouse $17.59 $9.27
Family $30.04 $13.65