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HomeMy WebLinkAboutAgenda - 09-19-2007-6cORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: September 19, 2007 Action Agenda Item No. ~-~_ SUBJECT: Classification and Pay Plan Amendments -Add/Revise Various Classes DEPARTMENT: Personnel PUBLIC HEARING: (YiN) No ATTACHMENT(S): Class Specifications for Various Classes (to be provided under separate cover)) INFORMATION CONTACT: Michael McGinnis, Personnel Director 919-245-2552 PURPOSE: To amend the Orange County Classification and Pay Plan to add, delete, or revise various classifications. BACKGROUND: Section 5.1 of Article VI of the Orange County Personnel Ordinance provides that the Board of County Commissioners adopts the position classification plan and approves any amendment to: • Add or delete a class; • Change the title of an existing class; or • Revise the salary grade of an established class. Classification of Newly Approved Positions As an element of the 2007-08 Orange County operating budget, the Board of Commissioners approved on June 26, 2007 the creation of 9.1 new full-time equivalent (FTE) positions, with varying effective dates beginning July 1, 2007, throughout fiscal year 2007-08. Following the Board's approval action, the Personnel Department evaluated each new position to determine its proper placement in the County's Classification and Pay Plan. Some of the new positions fit into an existing classification in the County's Classification and Pay Plan, and accordingly, no additional Board action is required with regard to those positions. On the other hand, staff determined that six new positions approved by the Board included duties and responsibilities not properly covered by any existing classification. Therefore, it was necessary to review and develop a proposed classification for each position before recruitment and selection of an employee can be undertaken. Personnel staff, with analytical support provided under a contract with The MAPS Group, reviewed the duties and responsibilities of each position and compared the duties and responsibilities to existing County positions. The analysis was based upon, and was consistent with, background information provided to the BOCC during 2007-08 budget work sessions. Based on this analysis, Personnel staff recommend that the new positions previously approved by the BOCC be added to the Classification and Pay Plan as outlined in the table below: 2 NEW POSITION PROPOSED PROPOSED SALARY CLASSIFICATION SALARY GRADE RANGE Athletic Program Athletic Pragram Supervisor 16 $37,765 - Su ervisor $60,372 Environmental Health Environmental Health 14 $34,214 - Technician -Well Technician $54,694 Program & Indoor Air Qualit Staff Attorney Staff Attorney 27 $65,014 - $103,933 Water Resources Water Resources 22 $50,788 - Coordinator Coordinator $81,193 The Board has previously approved the classification of two other new positions for FY 2007-08 - Parks Conservation Specialist/Turfgrass Manager and Housing Program Coordinator - at the August 21, 2007 and September 6, 2007 BOCC meetings, respectively. Reclassification of Existing Positions Occasionally in local government, the duties, responsibilities, and other factors that potentially affect the accurate classification of a position evolve over time. Section 7.0 of Article VI of the Personnel Ordinance establishes the County's process for addressing such situations. Financial Services -The County Manager has decided to consolidate the major financial management functions of Orange County government -including finance, budget, debt management, and purchasing -under one director. With the planned retirement of the County's long-serving Finance Director at the end of November 2007, it seems prudent to modify the title of the existing Finance Director classification to one of Financial Services Director. This will allow County staff to recruit for the Finance Director's successor with a classification that reflects the broader responsibilities that will be assigned to the position by the County Manager. Landfill Operations - The Landfill Operations Manager position in the Solid Waste Department became vacant in June 2006. Personnel and Solid Waste have conducted several recruitment cycles that have failed to yield a successful candidate to fill the position. Of necessity, several of the most critical duties of the vacant position have had to be absorbed by the Solid Waste Operations Manager, the Landfill Engineer, and others. The Department has proposed, and Personnel concurs with, a reclassification of the vacant position to a lower salary grade. The reclassified position would retain supervisory responsibility for 12 personnel, but would have less rigorous requirements for technical landfill management expertise and for formal education. Inspections Division -Planning & Inspections Department -The Department requested review of four positions in the Inspections Division, noting that the duties and responsibilities of each had become more demanding since the County's 2001 Classification & Pay study. Significant changes in the Division's work environment that persuaded Personnel staff that reclassification of each position is warranted include, among others, the following: • increased number of inspection positions now in place; . • greater emphasis on and delivery of direct customer service; • enhanced technological capabilities for recording and reporting status of permit applications and inspections on individual properties/projects; • increased volume of commercial inspections; • stronger emphasis on pre-development review and plans examination; • greater integration of plans review efforts with other County and external agencies; and • increased responsibilities for accurate setting, collection, and budgeting of fees and fee revenue. In summary, Personnel staff (again working with analytical support from The MAPS Group) recommend that the Board approve amendments to the position classification plan that will facilitate Personnel's reclassifications of the following existing positions: EXISTING PROPOSED EXISTING PROPOSED EFFECTIVE PROPOSED CLASSIFICATION CLASSIFICATION SALARY SALARY DATE SALARY GRADE GRADE RANGE Finance Director Financial Services 31 31 12!03/07 $79,212 - Po.sition # 134 Director $126,632 Landfill Operations Landfill/Transfer 22 19 9/24/07 $43,796 - Manager Supervisor $70,013 Position # 844 Code Enforcement Building Services 24 26 9/24/07 $61,880 - Supervisor Manager $98,924 Position # 207 Plans Examiner Chief Inspector and 18 21 9/24/07 $48,342 - (Position # 206) Plans Examiner $77,281 Permit Systems Permit Systems 20 22 9/24/07 $50,788 - Developer Analyst $81,193 Position #214 Administrative Permits 12 14 9/24/07 $34,214 - Assistant II Coordinator $54,694 Position # 893 FINANCIAL IMPACT: Adequate funding for each of the new positions in the proposed classifications has been included in the respective departmental appropriations in the B000- approved budget for FY 2007-08. Funding for the salary increases associated with the proposed reclassifications within the Planning & Inspections Department will come from existing departmental appropriations in the 2007-08 budget. There is no additional funding required for the proposed reclassifications of the positions in Finance or Solid Waste Management. RECOMMENDATION(S): The Manager recommends that the Board amend the Classification and Pay Plan, as outlined in the tables in the "Background" section of this abstract, to: • add 9 new classes (Athletic Program Supervisor, Environmental Health Technician, Staff Attorney, Water Resources Coordinator, Landfill/Transfer Supervisor, Building Services Manager, Chief Inspector and Plans Examiner, Permit Systems Analyst, Permits Coordinator); • delete 3 old classes (Landfill Operations Manager, Code Enforcement Supervisor, Permit Systems Developer) that will become unused on the effective dates noted; and • retitle 1 class (Finance Director to Financial Services Director) on the effective date noted. JOB TITLE: Athletic Programs Supervisor DEPARTMENT: Recreation and Parlcs, Orange County Updated 091907 JOB SUMMARY: This position is responsible for providing technical and supervisory guidance in the delivery of athletic programs in the County. MAJOR DUTIES: o Manages, supervises and evaluates temporary staff and volunteer coaches. o Keeps up to date program and special event staff and volunteer records. o Works with the Athletic Manager in the annual preparation, administration and monitoring of the Division's operational program and special events budget. o Organizes, facilitates, and coordinates, with the support, consultation and cooperation of local groups and organizations, community special events such as softball tournaments. o Creates strong and effective linkages and recruitment with/of local groups, organizations and volunteers, in order to work collaboratively on initiatives of common interest that include building physical fitness, teamwork skills, and social skills through active athletic participation. o Provides athletic registrants/parents with after hours registration and staff contact. o Provides updates and accurate information to web master on practice schedules, game schedules, registrations and all other athletic materials. o Manages athletic list serve. o Assists with marketing efforts for league and tournament play at the Department's Athletic Special Facilities and for the marketing of naming rights and sponsorships of the facilities. o Provides specialized instruction or direction on the layout of numerous complex field- liningpatterns required at athletic venues. o Provides specialized direction and delivery of materials related to training and development resources for staff, coaches, instructors and volunteers in a variety of sports and athletic activity areas. o Recommends, develops and implements athletics program and facility policy for the Department and for partner entities. o Performs other related duties as assigned. Athletic Program Supervisor Page 2 KNOWLEDGE REQUIl2ED BY THE POSITION: o Knowledge of Athletics programming. o Knowledge of Athletics marketing and promotion. o Knowledge and ability in budgeting, specifying and negotiating for services, equipment and supplies o Knowledge and ability to order and assemble supplies necessary for athletic programs. o Knowledge and understanding in familial and interpersonal relationships to facilitate appropriate coaching/mentoring/supporting roles of clients. o Knowledge of technical aspects of playing fields/courts/surfaces. o Knowledge of CPR and first-aid techniques. o Ability to direct and instruct in the performance of routine and specialized provision of services in athletics. o Ability to develop flyers, brochures, media materials, etc related to the delivery of Athletics Programs and Special Events. o Ability to recognize cause and effect of coaching practices and results on participants. o Ability to determine appropriate solutions for resulting problems. o Ability to build positive relationships, advise, teach and/or assist staff, coaches and officials with their respective duties o Good written and oral communication and supervisory skills and experience. o Knowledge of the principles and techniques of recreation administration. o Knowledge of the rules, equipment, and facilities requirements for a variety of sports and games. o Knowledge of relevant laws, county and department policies and procedures, and program objectives. Athletic Program Supervisor Page 3 SUPERVISORY CONTROLS: The Athletics Program and Facilities Manager assigns work in terms of very general instructions. Completed work is spot-checlced for accuracy, compliance with procedures, and the nature and propriety of the final results. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position has direct supervision over a variety of part-time seasonal employees as well as contracted agencies. MINIlVIUM QUALIFICATIONS: o Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. o Level of proficiency working with athletic programs, preferably in a public setting, including program plaru~ing and supervisory tasks, usually associated with three years experience. o Possession of or ability to readily obtain a valid driver' s license issued by the State of North Carolina for the type of vehicle or equipment operated. Updated 091907 JOB TITLE: Environmental Health Technician DEPARTMENT: Health, Orange County JOB SUMMARY: This position provides field testing work collecting mandatory and voluntary water samples, traclcing and reporting the results of water samples, and conducting basic indoor air quality assessments, and in-office consultation and face-to-face education for residents with questions regarding water samples and indoor air quality. MAJOR DUTIES: o Water Sampling Program o Collects water samples at the request of homeowners and as required for new wells. (Includes Bacteriological, Organic, and Inorganic analyses as well as special samples.) o Makes basic assessment of the water supply to assure that the sample is from a protected source. o Compiles laboratory results of water analyses and enters information into the database. o Generates reports as needed of water sampling results. o Logs location of sampling point using Global Positioning System (GPS) handheld receiver. Uploads GPS information into the geodatabase. o Schedules and collects samples for County owned water supplies in accordance with the sampling requirements. o Assists in special environmental health surveys and studies as directed by Environmental Health Director and/or Supervisor. o Assists in preparing base information, tabulating data, and preparing preliminary reports. o Well Construction Program o Conducts grouting inspections of new wells as needed. Verifies proper placement and depth of grout during the inspection. o Logs location of new well using GPS handheld receiver. Uploads GPS information into the geodatabase. o Participates in educational activities for homeowners and their neighborhood groups regarding the proper maintenance of their water supply systems. o Assists in the use the department's well video camera to diagnose well problems. o Indoor Air Quality Program o Provides basic indoor air quality assessments for homeowners who experience problems with mold, radon, or other envirommental complaints. o Maintains a daily log of activities and enters them into the database. o Other duties o Acquires appropriate education and training in the areas of indoor air quality and private water supplies. Environmental Health Technician Page 2 of 3 o Provides in-office consultation and face-to-face education for residents with questions regarding water samples, water treatment, and indoor air quality. o Assists citizens with general environmental health complaints, depending on nature of complaint, may verify and refer to the appropriate agency. o Enters data into and help maintain manual and electronic files and databases. o Provides limited backup duties to administrative support staff and to the water Environmental Health Specialist. o Makes own daily schedule of appointments, sets daily priorities and balances workload within the workweek o Performs other related duties as assigned. KNOWLEDGE REQUIRED BY THE POSITION: o Knowledge of ground water and wells; o Knowledge of water chemistry and microbiology. o Knowledge of well construction and geological formations, and skill in communicating with public and maintaining accurate field records. o Knowledge of database entry and editing. Knowledge of water treatment systems and their appropriate applications. o Knowledge of indoor air quality issues and remedies. o Knowledge of Orange County Groundwater Protection Regulations and the NC Well Construction Standards o Knowledge of various agencies within the State and county. o Knowledge of basic mathematics. o Slcill in the investigation of the causes of air quality problems. Knowledge of referral resources. o Slcill in use of sampling techniques and equipment and the GPS unit. o Slcill in operating well camera equipment and associated recording device. o Skill in operating moisture meters and radon assessments. o Slcill in planning a caseload on a weekly, daily, and hourly basis. o Slcill in oral and written communication with public; skill in maintaining a written comprehensive schedule. o Slcill in maintenance and interpretation of field records. o Skill in use of computer word processing and data management tools. o Slcill in a variety of computer applications and other electronic media (e-mail, web sites, and fax) o Skill in use of the GPS units o Ability to read and to understand basic technical data. o Ability to communicate, persuasively and effectively, both orally and in writing. o Ability to carry out written and oral assignments. o Ability to establish and maintain effective working relationships with associates and the general public. Environmental Health Technician 1 Page 3 of 3 PHYSICAL DEMANDS: The work is typically performed while sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color. WORK ENVIRONMENT: The work is typically performed outdoors with some in-office work. The employee is exposed to noise, dust, dirt, grease, machinery with moving parts, contagious or infectious diseases, pests and insects, and occasional cold or inclement weather. The work requires the use of protective devices such as masks or gloves. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None. MINIMUM QUALIFICATIONS: o Knowledge and level of competency commonly associated with the completion of a two year associate degree, with courses in hydrology, basic engineering, water chemistry and microbiology, computer training, GPS/GIS training, repairs of well water systems, indoor air quality, and environmental disaster and response o Must pass qualification exam and a practical evaluation to become an Authorized Agent of the State of North Carolina Department of Environmental and Natural Resources o Possession of or ability to readily obtain a valid driver' s license issued by the State of North Carolina for the type of vehicle or equipment operated. I© JOB TITLE: Staff Attorney DEPARTMENT: County Manager's Office, Orange County Updated 091907 JOB SUMMARY: Provides in-house legal services for departments at the direction of the County Manager and in coordination with the County Attorney MAJOR DUTIES: o Provides legal review, advice and consultation on County contracts in areas such as construction and service contracts, large equipment lease or purchase contracts, health and social services contracts; reviews proposed contracts, drafts new contracts, and advises staff and the Manager on contract issues; provides legal assistance on contract negotiation. o Researches and advises on legal questions related to land and parcel ownership; researches and advises on boundary matters; prepares and processes a variety of legal documents such as right-of--way agreements, water and sewer easements, audit letters, deeds, closing documents for real estate transactions; schedules closings; disburses funds; secures proper execution of documents. o Provides legal support for foreclosure, bankruptcy and other tax collection proceedings. o Manages the legal aspects of contract negotiation and advises on laws related to cable television franchise matters. o Researches and responds to questions from the Boards of Health and Social Services; attends meetings as needed and advises staff on matters before the Boards. o Investigates issues of law related to citizen questions and inquiries as requested by the Manager; drafts information for response. o Provides legal support, advice and review on County code enforcement issues in areas such as zoning, erosion control, building, fire, animal control and health regulation o Advises departments on matters of personnel and risk management, such as disciplinary actions, interpretation of policies, and applicability of state and federal laws. o Researches and develops information and reports on legal questions and issues. o Attends meetings of the Commissioners as requested and assists the County Attorney with research and document preparation. o Maintains files and records supporting legal activities. o Performs other related duties as assigned. Staff Attorney Page 2 KNOWLEDGE REQUIRED BY THE POSITION: o Knowledge of NC General Statutes and legal principles, precedents and practices and their application to assigned functions, especially real estate and contract law. o Knowledge of County organization, departments and functions, and policies and procedures. o Knowledge of judicial and quasi judicial procedures and the rules of evidence. o Strong analytical and writing skills. o Slcill in collaborative conflict resolution, negotiation and meeting facilitation o Ability to analyze the legal aspects of governmental problems and to provide sound advice and assistance to officials. o Ability to research and analyze facts, evidence and legal instruments and to present facts, law and arguments clearly, logically and persuasively. o Ability to express conclusions and arguments clearly and logically in oral and written forms. o Ability to establish and maintain effective working relationships with Board Officials, County Manager, department heads, staff, and citizens. o Ability to interpret and apply constitutional provisions, statutes, administrative regulations, court decisions and other precedents. SUPERVISORY CONTROLS: The County Manager assigns work in terms of very general instructions requiring the use of much judgment. Completed work is spot-checked for the nature and propriety of final results. GUIDELINES: Guidelines include relevant federal and state laws and regulations; county and department policies and procedures; and county ordinances and regulations. These guidelines require judgment, selection, and interpretation in application. COMPLEXITY: The work consists of varied research, technical, and administrative duties. The need to interpret and apply codes and ordinances to many different situations contributes to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to provide legal advice on assigned legal issues and programs. ~a Staff Attorney Page 3 PERSONAL CONTACTS: Contacts include co-workers, other county employees, department heads, elected officials, court officials, regulatory agency officials, other attorneys, media representatives, and the general public. PURPOSE OF CONTACTS: Contacts are typically to gather, give or exchange information, provide services, resolve problems, interrogate persons, negotiate solutions and justify, defend, or settle matters. PHYSICAL DEMANDS: The work is typically performed while sitting, standing, walking, or stooping. WORK ENVIRONMENT: The work is typically performed in an office and occasionally outdoors. The employee may infrequently be exposed to inclement weather. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position may provide some supervision to staff support personnel. MINIMITM QUALIFICATIONS: o Knowledge and level of competency commonly associated with the completion of law school from a recognized school of law and some professional legal experience, preferably in a local government, regulatory or real estate setting. o Experience sufficient to thoroughly understand the objectives and functions of the department and the work of other departments advising and handling technical and legal issues, usually associated with one to two years experience or service. o Licensed to practice law in the State of North Carolina. 13 Updated 091907 JOB TITLE: Water Resources Coordinator DEPARTMENT: Environment and Resource Conservation, Orange County JOB SIT1V.aVIARY: This position is responsible for providing scientific expertise and program coordination of efforts for water resource conservation. MAJOR DUTIES: o Provides scientific expertise and reports to County agencies, advisory boards, departments and the general public on water resources issues and questions, such as assessment of droughts and floods, water resource protection policy, the nature of the County's surface water hydrology and ground water hydrogeology (and the inter- relationships between the two), and interpretation of current and future studies and research in all areas of water resources. Interprets trends and implications from the data and reports, and recommends courses of action such as evaluating the state of the County's water resources, and assistance in planning for sustainable use and development of the resource . o Plans, designs and helps implement programs (such as a well observation network to monitor ground water) in conjunction with staff in other departments, to provide an `early warning system' for the County incases of droughts and floods and other impending water resource emergencies, and provide for long-term measurement of trends. o Coordinates new water resources research and studies, such as watershed technical studies, and coordination of the proposed feasibility study required beginning in 2008 to meet new Jordan Lake watershed nutrient management rules. o Convenes and facilitates a Water Resources Interdepartmental Team, to ensure information-sharing and coordination among the different departments and stakeholder agencies with responsibilities in water resources . o Evaluates, reviews and analyzes water resources reports and studies conducted at the national, state and regional level, alzd participates in such state and regional water resource programs as the County point of contact and liaison. Serves as the County's representative on the many state and regional water initiatives and work groups that affect the County's water supply (such as the Jordan Lake watershed stakeholder group, Upper Neuse River Basin, or the Triangle J Water Resources Advisory Committee), and reporting on the implications for Orange County from these initiatives to a variety of County boards and staff. o Expands and augments the existing Geographic Information System (GIS) water resources database, allowing greater use of this mapping and data tool for water resources planning . Water Resources Coordinator Page 2 of 3 ~~ o Makes presentations to the Board of County Commissioners for decisions regarding water issues proposals, etc. o Evaluates potential subdivision proposals for environmental impacts and for opportunities to protect priority resources. o Develops and updates written materials such as news releases, news articles, brochures, and web site information pertaining to department operations and water issues o Performs other related duties as assigned. KNOWLEDGE REQUIRED BY THE POSITION: o Knowledge of Board of Commissioners goals and objectives pertaining to environment and resource conservation. o Knowledge of hydrology, hydrogeology and water resources science and policy issues o Knowledge of county ordinances and relevant state and federal laws and regulations. o Knowledge of department policies and procedures. o Knowledge of GIS systems and use of GIS in analysis. Database management skills. o Knowledge of Board of Commissioners goals and objectives pertaining to environment and resource conservation o Slcill in hydrologic modeling and statistical analysis. o Strong technical writing and policy analysis skills and oral and written skills. o Slcill in reading and interpreting maps and plans o Facilitation skills o Slcill in gathering data and preparing reports. o Skill in public and interpersonal relations. o Slcill in oral and written communication. PHYSICAL DEMANDS: The work is typically performed while sitting, bending, crouching, or stooping. The employee occasionally lifts heavy objects. Water Resources Coordinator Page 3 of 3 ~~ WORK ENVIRONMENT: The work is typically performed in an office and outdoors. The employee is exposed to occasional cold or inclement weather, uneven terrain, and insects and other pests. Field work requires the use of protective devices. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None. MINIMUM QUALIFICATIONS: o Knowledge and level of competency commonly associated with the completion of a master's degree in hydrology, hydrogeology, environmental engineering or related field with focus in water resources. o Experience sufficient to thoroughly understand water resources issues, usually associated with three years of professional experience in a water resources field. o Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated. ~~ Updated 091907 JOB TITLE: Financial Services Director FSD/1 DEPARTMENT: Financial Services Department, Orange County JOB ST..TMMARY: This position is responsible for the overall administration of financial activities for the county. MAJOR DUTIES: o Serves as chief finance officer for the county; plans, organizes, coordinates and directs the activities of the Financial Services Department. o Establishes policies, procedures and guidelines to be observed by division personnel including the maintenance of a centralized accounting system, pre-audit, post-audit, posting of revenues and expenditures, accounting controls, payroll, investment, debt management, grants management, purchasing, budget, and other related activities. o Administers the preparation of the County's annual budget; works with department heads and elected officials to aid in preparing budgets; reviews preliminary budget submissions; recommends changes as appropriate; prepares and presents final budget to Board of Commissioners after approval by the County Manager. o Review and provide guidance in the preparation and subsequent award of bids and specifications prepared by the Purchasing Office staff for products and/or services required by County departments, including requests for proposal for professional services. o Approves all contracts executed by the county, including purchase orders. o Manages all cash disbursements: reviews payment requisitions, purchase orders, and contracts; audits payroll transactions; maintains vendor records; resolves payment related problems with other departments, vendors, and contractors; ensures that all disbursement automated systems have proper security controls and that disbursement transactions are posted to the general ledger in a timely manner. o Manages cash receipts: ensures that all receipts are properly secured and deposited; establishes and maintains internal cash controls; ensures that receipts are accurately posted to the ledger and appropriate account; oversees distribution of property taxes collected for other governments and special districts; and performs internal audits of revenue collection and billing. i7 Updated 091907 Financial Services Director, Financial Services Page 2 o Oversees the county' s cash management and investments program: develops and implements sound cash management and investment policies in accordance with statutory guidelines; develops strong banking relationships through use of written banking policies; ensures that all idle cash is invested in compliance with NC General Statutes and investment policies; prepares cash flow forecasts or projections that determine future commitments and facilitate the investment of idle cash; ensures that interest earned on investments is allocated to the appropriate accounting fund; and ensures that all cash and investment transactions are properly recorded on the County's general ledger. o Oversees a comprehensive debt management program: develops, monitors and maintains a debt management policy; monitors all outstanding debt; ensures that debt service payments are made on time and all penalties are avoided; oversees the sale of all county-authorized bonds and the issuance of all other debt instruments; monitors market indexes routinely for potential refinancing and other opportunities to save money; and prepares annual updates and presents them to the Board of County Commissioners. o Provides advice and counsel to County management personnel and other employees in financial services matters to assure conformance with County policy, statutory regulations, other accounting guidelines and the approved budget. o Develops special analyses: directs and participates in the preparation of various financial reports including expenditures, tax reports, and state and federal reports. o Prepares for and assists external auditors in their review and preparation of annual audit. o Coordinates and participates in fiscal year-end closing of financial records. o Reviews, develops and modifies accounting methods to improve existing procedures, ensures conformance with policy and increases effectiveness. o Develops long- and short- range goals and objectives concerning financial services division programs and activities. o Conducts presentations to the Board of Cornrnissioners, various committees and boards and the general public on division programs, projects, and activities. o Assures the establishment and maintenance of appropriate and accurate records systems. l~ Financial Services Director, Financial Services Page 3 Updated 091907 o Monitors developments in state legislation and maintains awareness of current issues related to financial services matters, evaluating their impact upon County operations and recommends and implements policy and procedural improvements. o Serves on the County's management team, comprised of ltey staff members and the County Manager, which develops recommendations for consideration by the Board of Commissioners. o Performs other related duties as assigned. KNOWLEDGE REQUIlZED BY THE POSITION: o Knowledge of the generally accepted accounting principles and practices of public finance, budget preparation and administration, governmental accounting, auditing, purchasing and bidding, and debt issuance and management. o Knowledge of economic trend forecasting and analysis techniques. o Knowledge of special requirements pertaining to accounting and investment of government funds. o Knowledge of government auditing procedures. o Knowledge of relevant federal and state laws, county ordinances, and department policies and procedures. o Ability to evaluate complex financial systems and efficiently formulate and install accounting methods, procedures, forms and records. o Ability to prepare financial reports and financial statements. o Skill in developing and implementing policies and procedures. o Sltill in problem solving and decision-malting. o Sltill in management and supervision. o Skill in gathering and analyzing complex data. o Skill in operating office equipment such as a computer and calculator. o Sltill in oral and written communication. lR Updated 091907 Financial Services Director, Financial Services Page 4 SUPERVISORY CONTROLS: The County Manager assigns work in terms of department and county goals and objectives. The work is reviewed through conferences, reports, audits, and observation of financial management activities. GUIDELINES: Guidelines include Generally Accepted Accounting Principles (GAAP), Government Accounting Standards Board (GASB) requirements, North Carolina Local Government Commission policies and procedures, grant requirements, auditing standards, relevant federal and state laws and county ordinances, and county and department policies and procedures. These guidelines require judgment, selection, and interpretation in application. This position develops financial management guidelines. COMPLEXITY: The work consists of varied management, administrative, and technical duties. The number of guidelines to be followed and frequent changes in applicable guidelines contribute to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to manage the financial operations of the county. Successful performance helps ensure the effective and efficient processing of all government financial transactions, the accurate reporting of the government financial condition, the sound financial position of the county government, and provision of county services at reasonable tax rates. PERSONAL CONTACTS: Contacts are typically with co-workers, other county employees, elected officials, department heads, bankers and financial representatives, state officials, external auditors, representatives of federal, state and local agencies, and the general public. PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems, provide services, and justify, negotiate, or settle matters. PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table. WORK ENVIRONMENT: The work is typically performed in an office. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position is responsible for managing a department of 10-12 permanent positions. The position has direct supervision over Accountant II (1), Accounting Technician Supervisor (1), Budget Manager (1), and Purchasing Manager (1). ~® Updated 091907 Financial Services Director, Financial Services Page 5 MINIlV.[tTM QUALIFICATIONS o Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in Accounting or related field. o Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require three to five years of professional experience in a public setting with at least three (3) years at a managerial level. o Certified Public Accountant (CPA) preferred. o Completion of the North Carolina Finance Officers Certification Program (NCGFOA) preferred. o Possession of or ability to readily obtain a valid driver' s license issued by the State of North Carolina for the type of vehicle or equipment operated. Updated 091907 a~ TITLE: Landfill /Transfer Supervisor DEPARTMENT: Solid Waste, Orange County JOB SUMMARY: This position is responsible for managing the disposal operations of the County Landfill and future Transfer Station to ensure compliance with state and federal regulations. MAJOR DUTIES: • Coordinates and supervises daily work assignments, including time worked, to ensure compliance with regulations governing landfill operations. • Oversees operations staff and their functions, including inspecting, weighing, dumping and disposal of solid waste • Oversees operations staff and their functions in recycling of tires, metal, Freon, clean wood, yard waste, and other wastes no longer permitted to be buried. • Responsible for the coordination of maintenance/repair of equipment and facilities and general condition of equipment. • Inspects areas of disposal within landfill to monitor work performance for compliance with established policies, procedures and guidelines. • Oversees the Random Load inspections process of all loads plus other inspections such as segregated construction and demolition materials delivered to landfill. • Remains abreast of EPA, OSHA/ANSI, and DENR regulations; ensures that the landfill is in compliance with appropriate state, federal, and local laws and regulations. Insures that county facilities do not receive any Notice of Violations or other penalties relating to LandfilUTransfer Station operations. • Explains solid waste disposal and recycling regulations to the general public. • Operates landfill equipment as needed. • Performs Work Performance and Pay Reviews and recommends personnel disciplinary action as needed to supervisor. • Worlcs with Solid Waste Operations Manager in putting together and recommending a working budget. • Performs accident/incident investigation and forwards necessary paperwork. Takes appropriate action as necessary. Updated 091907 ~a • Assists in the development of Transfer Station. • Performs other related duties as assigned. KNOWLEDGE REQUIRED BY THE POSITION: • Maintains a knowledge of current best management practices relating to waste handling; develops proposals to improve landfilUtransfer station operations as appropriate. • Knowledge of state and federal regulations pertaining to landfill operations. • Knowledge of applicable safety rules and regulations. • Knowledge of techniques used in best management practices of construction at landfill sites. • General computer knowledge relating to word processing and financial management. • Skill in supervision. • Slcill in operating equipment used in landfill operations. • Slcill in oral communication. SUPERVISORY CONTROLS: The Solid Waste Operation Manager assigns work in terms of very general instructions requiring the use of judgment. The work is reviewed for compliance with established procedures and the nature and propriety of the final results. GUIDELINES: Guidelines include state and federal waste disposal regulations and guidelines, county and department policies and procedures, and safety rules and regulations. These rules and guidelines require judgment, and responsibilities in application. COMPLEXITY: The work consists of related duties in supervising the daily operations of the county landfilUtransfer station. The variety of tasks, including equipment problems contributes to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to supervise the daily operation of the county landfill/transfer station. Successful performance helps ensure a safe and environmentally sound landfill/transfer station. PERSONAL CONTACTS: Contacts are typically with co-workers, other county employees, municipal employees, state regulatory officials, contractors, and the general public. Update 091907 ~-~ PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, explain policies, resolve problems, and motivate personnel. PHYSICAL DEMANDS: The work is typically performed while sitting, bending, crouching, or stooping. The employee frequently lifts light objects, occasionally lifts heavy objects, climbs ladders, and uses tools or equipment requiring a high degree of dexterity. WORK ENVIRONMENT: The work is performed primarily outdoors. The employee is exposed to noise, dust, dirt, grease, machinery with moving parts, irritating chemicals, foul odors, and inclement weather. The work may require the use of protective devices such as masks, goggles or gloves, and safety shoes are required. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position has direct supervision over one (1) Solid Waste Materials Transfer Operator, six (6) Landfill Equipment Operators, two (2) Weighmasters, and three (3) Landfill Inspector Operators. MINIMITM QUALIFICATIONS: • Knowledge and level of competency commonly associated with the completion of high school and a minimum of 4 years of progressive related construction or landfill experience, with at least two years of supervisory responsibilities. • Experience sufficient to thoroughly understand the work of subordinate positions and must be able to answer questions and resolve problems. • Within one year, must possess Manager of Landfill Operations Certification. • Within two (2) years must possess Transfer Station Certification. • Possession of or ability to readily obtain within 6 months of hire, a Class B commercial driver's license issued by the State of North Carolina for the type of vehicle operated. • Obtain Freon handling certification within 3 months of hire. ~~ Updated 091907 JOB TITLE: Building Services Manager PL/3 DEPARTMENT: Planning and Inspections, Orange County JOB SUMMARY: This position is responsible for supervising and providing leadership for all operations of the Inspections Division MAJOR DUTIES: o Plans, organizes, and directs all building code enforcement activities for the county. o Provides staff leadership as the "Authority having jurisdiction" over the interpretation and implementation of the NC State Building Codes. o Directs and monitors division processes: supervises the operations of Inspectors engaged in plan reviews, permit issuance and building, electrical, plumbing and mechanical inspections for new construction and renovations within the county. o Directs Inspectors engaged in the checking of plans for structural integrity and building, electrical, plumbing, and mechanical installation and related code violations. o Responds to complaints and concerns of citizens, architects, contractors and others; researches issues. o Coordinates divisional activities with other county agencies as well as other jurisdictions. o Interviews, trains, supervises, assigns, directs and evaluates the work of assigned personnel, including staff involved in inspections, plans review, issuance of permits and tracking and reporting of inspections activities. o Researches and recommends new and revised policies and procedures relating to code enforcement, recordkeeping, permitting, customer service and departmental administration.. o Reviews new and updated software applications that may improve department and division processes. o Prepares division budget and monitors expenditures; recommends new fees. o Prepares various reports, including revenue reports, U.S. Census reports, and monthly building and inspection activity reports. o Researches and analyzes division functions to aid in determining appropriate permit fees. o Assigns code inspections to appropriate Code Enforcement Officer. o Performs onsite inspections to ensure that structures are in compliance with codes and specifications and to check for quality control; oversees conducting field inspections to detect zoning and code violations; issues condemnation notices for buildings determined to be unsafe. Building Services Director Page 2 ~~, o Notifies contractors, engineers, architects, subcontractors, and property owners of code violations and discusses remedies for deficiencies; consults with other agencies as necessary: o Drafts new and revised ordinances concerning building construction and zoning issues. o Interprets and explains codes and regulations as needed. o Performs other related duties as assigned. KNOWLEDGE REQUIl2.ED BY THE POSITION: o Knowledge of county and town of Hillsborough zoning regulations and building codes, as well as fire codes and related codes and ordinances. o Knowledge of relevant state laws and regulations. o Sltill in reviewing and interpreting plans, technical specifications, and reports. o Slcill in planning and organizing work. o Skill in operating testing instruments and meters, a computer, and calculator. o Skill in management, supervision and leadership. o Slcill in oral and written communication, including customer service and dealing with complaints and concerns. SUPERVISORY CONTROLS: The Planning Director assigns work in terms of very general instructions requiring the use of judgment. Completed work is spot-checked for the nature and propriety of the final results. GUIDELINES: Guidelines include the North Carolina State Building Code and Orange County Zoning Ordinance. These guidelines require judgment, selection, and interpretation in application. COMPLEXITY: The work consists of varied technical and supervisory duties relating to code inspection and enforcement. The number and variety of codes to be interpreted and enforced and the volume of inspections performed contribute to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to oversee code inspections. Successful performance helps ensure the enforcement of zoning and development codes in the county. PERSONAL CONTACTS: Contacts are typically with co-workers, other county employees, contractors, engineers, developers, zoning officials, insurance adjustors, architects, home/business owners, manufacturers' representatives, government agency personnel, and the general public. PURPOSE OF CONTACTS: Contacts are typically to exchange information, provide services, resolve problems, and negotiate or settle matters. c~C.~ Building Services Director Page 3 PHYSICAL DEMANDS: The work is typically performed while sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light objects, occasionally lifts heavy objects, climbs ladders, and must distinguish between shades of color. WORK ENVIRONMENT: The work is typically performed in an office and outdoors at inspection sites. The employee is exposed to noise, dust, dirt, and occasional inclement weather. The work requires the use of protective devices. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position has direct supervision over Chief Inspector and Plans Examiner, Inspectors (8), Plans Reviewer (1), Permit Technicians (2), Permit Systems Analyst, and Permits Coordinator MINIMUM QUALIFICATIONS: o Level III certification in at least one trade from the NC State Department of Insurance, and knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. o Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with one to three years experience or service. o Possession of or ability to readily obtain a valid driver' s license issued by the State of North Carolina for the type of vehicle or equipment operated (Updated from Code Enforcement Supervisor 2007) ~~ Up ated 091907 JOB TITLE: Chief Inspector and Plans Examiner DEPARTMENT: Planning and Inspections, Orange County JOB SUMMARY: The position provides administrative support in the Division by managing the daily operations of the Eeld inspections, code enforcement and residential and commercial plan review process; also conducts inspections and commercial plans examination work that ensures compliance with North Carolina State Building Codes, including building, electrical, mechanical and plumbing and related codes and ordinances. MAJOR DUTIES: • Provides guidance to inspectors in the field, answering questions and interpreting sections of the code; responds to difficult inquiries and complaints. • Assists with training, supervision and evaluation of staff; makes work assignments; schedules and provides training and works with inspectors to assure consistency of application of codes. • Guides staff in malting complex interpretations and decisions concerning technical problems related to plan checking, building inspection and code enforcement. • Provides oversight to plans review meetings with developers of commercial projects. • Reviews residential plans, commercial and industrial plans, renovations, improvements, additions and alterations to existing buildings to determine compliance with building, electrical, mechanical and plumbing codes; develops checldists and procedures for plans review. • Assists in the development of departmental procedures and policies. • Supervises the division in the absence of the Building Services Manager. • Performs on-site field inspections as needed; inspects building, electrical, plumbing and mechanical installations for compliance with state and local building codes and regulations. • Provides guidance to developers, contractors, and citizens to ensure compliance with application and code requirements. • Conducts inspections, prepares inspection reports, advises of necessary corrective action and maintains all related records. • Reviews permit applications prior to issuance of permits. • Approves final inspection certificates. • Prepares correspondence, sketches, drawings and related documents in response to requests for information, inquiries, clarifications and documentation of findings related to inspections. • Issues stop work orders and condemnations. • Makes periodic inspections for hazardous or unlawful conditions; condemns unsafe buildings. • Interprets building codes and regulations for citizens, contractors, builders, and developers as requested. Chief Inspector and Plans Examiner Page 2 • Performs other related duties as assigned. KNOWLEDGE REQUIRED BY THE POSITION: • Ability to review residential, commercial and industrial plans to ensure compliance with N.C. State Building codes. • Knowledge of the principles and practices of electrical, building, mechanical, and plumbing trades. • Knowledge of county zoning regulations and building codes. • Knowledge of relevant state laws and regulations. • Skill in reviewing and interpreting plans, technical specifications and reports. • Sltill in operating testing instruments, meters, computers and calculators. • Sltill in organizing inspections work and interpreting the State Building Codes. • Skill in interpersonal relations and supervision. • Slcill in oral and written communication. SUPERVISORY CONTROLS: The Building Services Manager assigns work in terms of general instructions. Completed work is spot-checked for compliance with procedures and the nature and propriety of the final results. GUIDELINES: Guidelines include the North Carolina State Building Code and the N.C. General Statutes. These guidelines are generally clear and specific, but may require some interpretation in application. COMPLEXITY: The work consists of related plans examination work. The variety and volume of plans to be reviewed and the new residential plan review requirement contributes to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to conduct plans examination work to ensure compliance with North Carolina State Building Codes. Successful performance helps ensure the enforcement of building codes in the county. PERSONAL CONTACTS: Contacts are typically with co-workers, other county employees, inspectors, contractors, realtors, engineers, developers, zoning officials, insurance adjustors, architects, home business owners, government agency personnel, and the general public. PURPOSE OF CONTACTS: Contacts are typically to exchange information, provide services, resolve problems and negotiate or settle matters. PHYSICAL DEMANDS: The work is typically performed while sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects, climbs ladders, uses tools requiring a high degree of dexterity and must distinguish between shades of color. WORK ENVIRONMENT: The work is typically performed in an office and outdoors. The employee is exposed to noise, dust, dirt and occasional inclement weather. The work requires the use of protective devices. Chief Inspector and Plans Examiner Page 3 a~ SUPERVISORY AND MANAGEMENT RESPONSIBILITY: Provides field supervision and interpretation of codes to inspectors, and assists in the training, evaluation and hiring of new Inspectors. MINIMUM QUALIFICATIONS: • Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education. • Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with three to five years experience in the building construction trade including reviewing building plans and conducting fields inspections. • Certification at Level III building code inspection by the State of North Carolina. Certification at Level II for electrical, plumbing and mechanical code inspections by the State of North Carolina. Must possess a valid North Carolina driver's license. Updated 091907 ~~ JOB TITLE: Permit Systems Analyst DEPARTMENT: Planning and Inspections, Orange County JOB SUMMARY: The position is responsible for the design, development, implementation, training and maintenance of specialized software programs supporting inspections, permitting and enforcement functions. MAJOR DUTIES: • Provides in-house development and support of customized function-specific software to provide for data entry and retention of information supporting building inspections and other code enforcement issues. • Develops and supports user interface within Permits Plus system for data entry and data retrieval by users within Planning and Inspections, as well as other county departments and municipal agencies. • Designs and implements data-sharing strategies to comply with NC Administration and Enforcement code. • Designs, develops, deploys and supports customized software to analyze residential and commercial developmental trends in affected departments and jurisdictions. • Creates and maintains SQL database for permit and inspections data. • Generates reports from permit data for Planning Director, Board of County Commissioners, Economic Development Department, Census and others. • Maintains, develops and enhance Inspect Plus and Permits Plus interface to SQL data. • Serves as Database Administrator for permitting system reporting and entry. • Develops, maintains, and updates department software; installs software and trains users; coordinates efforts with other Department Heads and Supervisors and works with vendor consultants during implementation process. • Provides database assistance to Environmental Health Division, Building Inspections Division, Current Planning Division, Fire Marshal and Tax Assessor's Office in the development of forms, reports, revenue collections and general data management. • Writes programs to customize and expand the functionality of the Permits Plus System and tailors the software system to the needs of the individual division. • Resolves glitches, bugs or any general problems with the software for users. • Provides financial and statistical data for fee schedule analysis, staffing and planning needs and work analysis; and Budget and Finance Offices. • Occasionally inspects building and electrical installations for compliance with state and local building codes and regulations. • Performs other related duties as assigned. Permit Systems Analyst Page 2 "~' KNOWLEDGE REQUIl2ED BY THE POSITION: • Knowledge of relational database management systems and structures. • Knowledge of Microsoft Access Query Builder, SQL Query Language, Visual Basic and related reports software. • Knowledge of the principles and practices of planning, zoning, land use and inspections. • Knowledge of the county's Zoning Ordinance, development ordinance and land use regulations. • Knowledge of relevant state and federal laws and regulations. • Skill in performing planning functions. • Skill in reading and interpreting maps, blueprints, and site plans. • Skill in the use of a personal computer and word processing, spreadsheet, graphics design, geographic information system and database software packages. • Skill in public and interpersonal relations. • Slcill in oral and written communication. SUPERVISORY CONTROLS: The Building Services Manager assigns work in terms of very general instructions requiring the use of much judgment. Completed work is spot-checked for accuracy, compliance with instructions and procedures, and the nature and propriety of the final results. GUIDELINES: Guidelines include relevant state and federal laws; state building codes, national electrical code, and standard database practices. COMPLEXITY: The work consists of varied database administration duties. The need to create and maintain a software system that incorporates the desires of the Planning and Inspections Department while at the same time meeting the desires of the Finance, Budget, Tax Assessor and Land Records departments contributes to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to oversee the design, development, implementation, training and maintenance of the Permits Plus computer system. Successful performance in this position helps ensure the accuracy, integrity, and security of the data in the Permits Plus computer system and contributes to effective department operations. PERSONAL CONTACTS: Contacts are typically with co-workers, other county employees, real estate agents and developers, county officials and department heads, business representatives, utility providers, government agency representatives, law enforcement personnel, building inspectors, industry professionals, attorneys, planners graphic specialists and the general public. PURPOSE OF CONTACTS: Contacts are typically to give and exchange information, provide services, resolve problems, motivate or influence persons, and justify, defend, negotiate or settle matters. Permit Systems Analyst Page 3 ~~ PHYSICAL DEMANDS: The work is typically performed while sitting, standing, wanting or stooping. The employee occasionally lifts light and heavy objects, uses equipment requiring a high degree of dexterity, and must distinguish between shades of color. WORK ENVIRONMENT: The work is typically performed in an office and outdoors at inspection sites. SUPERVISORY AND MANAGEMENT RESPONSIBII.,ITY: None MINZlv1UM QUALIFICATIONS: • Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. • Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with one to three years experience or service. • Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated; Microsoft certified SQL server administration. Up ated 091907 JOB TITLE: Permits Coordinator DEPARTMENT: Planning and Inspections, Orange County JOB SUMMARY: This position oversees the issuance of building, electrical, plumbing, and mechanical permits and coordinates approvals from other agencies, following appropriate approvals through the issuance of the Certificate of Occupancy (CO). Worlc includes solving problems with the permits and assuring all appropriate steps have been followed. MAJOR DUTIES: o Reviews permits for accuracy, determining which trades, zoning and other permits and reviews are needed and routing to appropriate staff and agencies to assure review on a timely basis; tracks permits through the approval process. o Coordinates with staff in the department as well as other departments, agencies and functions such as Environmental Health, Solid Waste, Land Records and Fire Marshal's Office; assesses fees; assures all appropriate approvals and fees are collected before CO is issued. o Enters permit information concerning various county approvals into systems and tracks data related to permits; notifies applicants of missing information needed before permits can be completed. o Works out issues arising with projects after permit issuance such as plans modifications, additions to project, withdrawal or suspension of project; serves as liaison between the field inspectors and the permit holder. o Is certified as a Code Compliance Officer in order to sign and issue permits; notifies applicants of approvals or of additional information needed; after assuring that all needed approvals have been obtained, signs and issues permits, collects fees. o Advises commercial permit applicants of various requirements for projects at each project level. o Notifies customer of all approvals needed and advises on ways to facilitate permit issuance. o Oversees the work of Permit Technicians, assuring quality data entry and information provided; makes data corrections; provides desk coverage when needed. o Answers questions from permit requesters and deals with complaints regarding the permitting and inspections process. o Worlcs with other staff in commercial plans review meetings; advises on permit requirements and processes. Permits Coordinator Page 2 ~~ o Updates Inspections web page; updates and keeps supplies of forms; creates handouts and brochures. o Verifies contractor licensure. o Maintains permit and inspection files. o Performs other related duties as assigned. KNOWLEDGE REQUIRED BY THE POSITION: o Expert knowledge of the NC Building Codes and NC Administration and Enforcement requirements., and of building inspection and permit acquisition process. o Knowledge of relevant county ordinances and regulations. o Knowledge of modern office practices and procedures. o Ability to deal with the public and co-workers with patience and sensitivity. o Ability to read building plans. o Ability to multi-task. o Slcill in maintaining files. o Skill in performing mathematical calculations. o Skill in entering data accurately and rapidly. o Slcill in operating such office equipment as a computer, typewriter, calculator, facsimile machine, and copier. o Slcill in utilizing environmental and building code software. o Slcill in dealing with the public. o Skill in oral and written communication SUPERVISORY CONTROLS: The Building Services Manager assigns work in terms of general instructions. Completed work is reviewed for accuracy and compliance with instructions and procedures. GUIDELINES: Guidelines include state and county building codes, relevant county ordinances and regulations, fee schedules, and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application. Permits Coordinator Page 3 ~~ COMPLEXITY: The work consists of related technical duties. Frequent interruptions contribute to the complexity of the work. SCOPE AND EFFECT: The purpose of this position is to track and accurately issue building, electrical, mechanical, and plumbing permits, and to assure other required permits are issued before a CO can be issued; to track permits, which helps assure timely and correct issuance of permits and good customer service, and which also contributes to the efficient operation of the department. PERSONAL CONTACTS: Contacts are typically with co-workers, property owners, contractors, architects, project managers, plumbers, electricians, builders, other county and municipal employees, and the general public. PURPOSE OF CONTACTS: Contacts are typically to give and exchange information and provide services, to educate citizens and contractors in the permitting process; to resolve permit issues; to obtain approvals from all required departments; and to assist office staff and inspectors with the permitting requirements and in using permitting software. PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table. WORK ENVIRONMENT: The work is typically performed in an office. SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None. MIIVIMIJM QUALIFICATIONS o Possession of or ability to obtain Building Inspector Level I certification by the State of NC and successful completion of NC Administration and Enforcement Code course. o Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent. o Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for two or more years.