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HomeMy WebLinkAboutAgenda - 04-07-2015 - 4dORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: April 7, 2015 Action Agenda Item No. 4 -d SUBJECT: Public Safety Telecom municators Week 1 DEPARTMENT: Emergency Services PUBLIC HEARING: (Y /N) No ATTACHMENT(S): Proclamation INFORMATION CONTACT: Dinah L. Jeffries, 245 -6100 James Groves, 245 -6100 PURPOSE: To proclaim the week of April 12 through 18, 2015 as Public Safety Telecom municators Week in Orange County. BACKGROUND: Every year across the nation, the second full week of April is dedicated to the professional women and men who serve as public safety telecommunicators. First conceived by Patricia Anderson of the Contra Costa County (California) Sheriffs Office in 1981, this practice was recognized by Representative Edward J. Markey (D- Massachusetts) in what became House Joint Resolution 284 to create "National Public Safety Telecom municators Week" which became Public Law No. 102 -264 on March 26, 1992. Each day hundreds of Orange County residents and those passing through rely on the expertise and dedication of County Telecom municators. These professionals help save countless lives by responding to emergency calls, dispatching law enforcement, fire and emergency medical personnel and equipment and providing support to the residents and visitors of the County. Their skills in making critical decisions during high - pressure situations enable a rapid emergency response, while providing excellent customer service to those in need. Orange County Communications is the primary public safety answering point (PSAP) for all emergency and non - emergency service calls in the County. In 2014 Orange County Communications answered 80,489 9 -1 -1 calls and dispatched over 180,000 calls for service. Orange County's Telecom municators continue to strive for excellence in their performance and are among the highest trained in the state. They provide an invaluable service to the residents, visitors and to the public safety providers across the County. FINANCIAL IMPACT: None. RECOMMENDATION(S): The Manager recommends that the Board adopt the Proclamation and authorize the Chair to sign it. ORANGE COUNTY BOARD OF COMMISSIONERS PUBLIC SAFETY TELECOMMUNICATORS WEEK April 12-18,2015 A PROCLAMATION WHEREAS, The Orange County 9 -1 -1 Center serves the residents, workers and visitors in Orange County by answering emergency calls for law enforcement, fire, emergency medical services, and other requests for service and efficiently dispatch the most appropriate assistance for those calls; and WHEREAS, Our Telecommunicators are the "first" first responders that provide assistance to those residents, workers and visitors; and WHEREAS, The critical functions performed by our professional Telecommunicators support many aspects of government services, including: Town Public Works, Public Transit, Protective Services, Animal Services, and other operations; and WHEREAS, Our professional Telecommunicators continuously work to improve Orange County's emergency response capabilities through their leadership and participation in training programs provided by the Association of Public Safety Communications Officials (APCO) and the National Emergency Number Association (NENA); and WHEREAS, Our professional Telecommunicators serve the public and emergency responders in countless ways, often without due recognition by the beneficiaries of their services; NOW, THEREFORE, we, the Orange County Board of County Commissioners, do hereby proclaim the week of April 12 -18, 2015 as "Public Safety Telecommunicators Week" in Orange County, North Carolina in honor and recognition of our Telecommunicators and the vital contributions they make to the safety and well being of our residents, workers, visitors, and public safety partners. Adopted this 7th day of April 2015. Earl McKee, Chair Orange County Board of Commissioners