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HomeMy WebLinkAboutAgenda - 11-21-2013 - 2ORANGE COUNTY ASSEMBLY OF GOVERNMENTS ACTION AGENDA ITEM ABSTRACT Meeting Date: November 21, 2013 Action Agenda Item No. 2 SUBJECT: Solid Waste Updates Regarding Future Recycling/Waste Reduction Initiatives DEPARTMENT: Solid Waste Management PUBLIC HEARING: (Y /N) No ATTACHMENT(S): A) Recycling Service Options Report — Chapel Hill November 6 Work Session B) November 19 BOCC Regular Meeting Abstract C) Draft Outline of Interlocal Agreement for Recycling/Waste Reduction & Solid Waste D) Draft Letter of Intent E) Follow -up to Key Questions Raised with Regard to Urban Curbside & Multi - Family Services as Provided by Orange County Community Recycling Program F) Summary of Solid Waste and Recycling Services — April 2013 INFORMATION CONTACT: Michael Talbert, 919 - 245 -2308 Gayle Wilson, 919 - 968 -2885 PURPOSE: To provide an opportunity for each jurisdiction to present an update of local solid waste management issues and specifically to discuss each Town's intentions with regard to the provision of future recycling /waste reduction services or waste transfer operations. BACKGROUND: The following updates are provided by each jurisdiction: Town of Chapel Hill On June 21, 2013, a Request for Proposals (RFP) for Implementation of Recycling Services and Development of Transfer Station was issued as a joint initiative among the Towns of Chapel Hill, Carrboro and Hillsborough. During a Work Session on November 6, 2013, Chapel Hill Town Council received results from the recycling portion of the RFP (see Attachment A). Based on preliminary cost data from the County, the cost of the County's curbside recycling services is comparable with the proposal costs submitted from the private firms. To better understand the County's cost data, Town Council has requested to receive additional information about the specific services provided by the County's recycling program to Chapel Hill residents and the projected program costs over the next five years. 2 (Please note that Attachment E from County staff provides follow -up information from the November 6 Town Council meeting and a previous meeting involving staff.) Town of Carrboro The Carrboro Board of Aldermen received an update on recycling services at its November 12, 2013 meeting. The Board expressed its intent to continue the partnership with Orange County for recycling services and voted to authorize staff to negotiate a letter of intent with Orange County to charge and collect a fee for urban curbside recycling within the town limits. The Board also expressed an interest in working with the County to explore an organic (food waste) recycling /composting program. Town staff was authorized to submit a grant application to the North Carolina Department of Environment & Natural Resources for Roll -carts to support the recycling program and /or a potential future organic recycling /composting program. Town of Hillsborough At this point it is Hillsborough's intention to collaborate with Orange County for the enhanced recycling service. Over the years, Orange County Recycling has provided excellent service to Town residents and the Town plans on entering into the interlocal agreement for recycling /waste reduction and solid waste. Orange County Orange County staff provides updates on the following items: Storm Debris Management Planning County solid waste staff has recently obtained approval from the BOCC for two new emergency storm debris processing sites. One is conveniently located on Millhouse Road, across from the Chapel Hill Operations Center. The second is located on Mincey Road, north off of Highway 57. There is also a smaller site at the existing landfill on Eubanks Road. The County has also finalized agreements with two firms for Removal, Reduction, Recycling and /or Disposal of Federal Emergency Management Agency (FEMA) Eligible Debris in the event of an emergency storm event. County Solid Waste staff has been working for the past two years with the County Emergency Services Department to improve the emergency debris management planning and preparedness, including updating the Disaster Debris Annex to the County's Comprehensive Emergency Response Plan. Upgrade to Eubanks Road Solid Waste Convenience Center The Eubanks Road Solid Waste Convenience Center is currently in the advanced planning stages to receive a complete reconstruction and modernization similar to that conducted at the Walnut Grove Church Road Solid Waste Convenience Center in northern Orange County. The new center will be at the same location of the existing center. Below is a list of features incorporated into the proposed improvements for this project: 1. Improved traffic flow to increase onsite disposal activity efficiency; 2. Improved customer safety with the use of separate levels for users and service vehicles; ' 3. Improved transportation of waste off site using compactors to increase load capacity and reduce the number of vehicle trips; 4. Improved user experience with paved surfaces limiting dust, and permanent /movable site signage to direct customers, and lower material loading height 5. Incorporation of the Household Hazardous Waste (HHW) program into the site to provide additional operational hours for collection (moving HHW from existing location on the south side of Eubanks Road); 6. Relocate the landfill scales to the north side of Eubanks road to position them closer to the active construction and demolition landfill, reducing the traffic on Eubanks Road; 7. Create a single entrance that will be shared between the convenience center and the landfill to minimize the number of driveways; 8. Increase on site queuing to greatly reduce the potential for traffic to back up onto Eubanks Road; 9. Possible extension of sanitary sewer and water to the site; 10.Addition of recyclable materials such as plastic film, residential food waste, cooking oil, textiles, etc., and 11. Generally, shifting most operations from south of Eubanks Road to the northern side and away from surrounding neighborhoods. County staff has recently met with Chapel Hill Planning staff to introduce the preliminary site plan and discuss the permitting process. Plans are also being made to develop a temporary waste /recycling location to use while the existing center is under construction, although there may be reduced services available during this interim construction period. The construction schedule has not yet been developed. Interlocal Agreement for Waste Management in Orange County County and Chapel Hill solid waste staff collaborated on preparation of a draft outline for a new Interlocal Agreement for Solid Waste Management /Recycling (Attachment D) in anticipation of changes necessitated by the closure of the Municipal Solid Waste landfill and the restructuring of financing mechanisms for the Rural and Urban Curbside Services and the Multi- family Service due to elimination of portions of the 3 -R Fee. Over several meetings last winter, the staffs examined potential issues of interest so that the Managers and elected boards could consider the process by which a new Interlocal Agreement could be more fully developed, negotiated and adopted. This outline was submitted to Carrboro and Hillsborough solid waste staff for their consideration. Town and County Managers also received this draft outline. It is critical that a formal Interlocal Agreement be adopted by all parties before July 1, 2014, but sooner would be preferable, so as to clarify and inform all parties of responsibilities, obligations, limitations, etc. with regard to solid waste management and recycling in Orange County, including delineating funding sources. It would also be of interest to involve the University of North Carolina in the discussions at some point as well. Roll -carts for Curbside Proarams County staff is ready to proceed to implement roll carts in both the Urban and Rural Curbside Recycling programs, following resolution of the organizational and financial arrangements with the Towns. It will not be reasonable to assume that both program implementations can be E performed simultaneously, so staff has recommended proceeding first with implementation of the Urban program because: • There is no current funding source for Fiscal Year 2014/15 curbside or multi - family services • Affects more residents • Assumed easier to implement as Town residents have more experience using roll carts for garbage; less intense public education and outreach efforts (if Towns choose bi- weekly more education and outreach will be necessary) • More efficient distribution due to density • Long time expressions of interest and advocacy for roll carts • Long delivery time (8 -10 months) required for acquisition of new collection vehicles for Rural program indicates that there is time to address Urban program in that period of waiting • Roll cart grant process requires that, as a condition of the grant, the program be implemented within one year of the contract being signed • County is ready to proceed to bid Urban service and roll carts • Rerouting will be somewhat easier for Urban with fewer density related challenges The staff effort involved in planning and executing these cart implementations will be significant and staff wants the process to proceed smoothly, with minimal disruptions and difficulties. Therefore it is strongly advised that these two program cart conversions be done sequentially. It is likely to require several months to successfully negotiate a new comprehensive Interlocal Agreement for Solid Waste and Recycling. Attachment E is a Letter of Intent for the Towns consideration that would allow the County to begin the Urban Curbside roll cart implementation process to allow for a July 1, 2014 implementation. This approach was discussed by the Managers who agreed that it be presented to their respective governing boards for consideration. Financing of Solid Waste, Recycling and Waste Reduction Services At present, it is the County's intention to maintain the Solid Waste Convenience Center Fee and the Basic Recycling Fee (3 -R). The Rural Fee (3 -R) will no longer be assessed and may be replaced by a Solid Waste Tax District. The financing as well as management of the Urban Curbside and Multi- family Recycling programs are currently under study by the Towns. County and Town discussions have concluded that the three Towns could assess the Urban and Multi- family Fee through statutory authority not available to the County. No final determinations have yet been made. All decisions must be made with the objective of implementation by July 1, 2014. On November 19, 2013 the Board of Commissioners received a progress update regarding the County's intent to continue to provide urban curbside and multi - family recycling services for the Towns (see Attachment C). The County estimated cost for providing the urban curbside recycling services is competitive with the proposals received from private haulers and there appear to be some additional advantages for the County to continue managing this service. County staff is working with the Towns to proceed immediately with the Request for Proposals (RFP) process for collection services and cart acquisition by December 31, 2013. It will take approximately six months to complete the implementation process to convert to roll carts, including the bidding of the collection service and possible installation of a new service provider, and to execute a comprehensive community education and outreach program. The financial impact of a new comprehensive Interlocal Agreement is not clear at this time and will depend on final decisions of the various Boards involved. The roll carts for the Urban program are expected to cost approximately $1,043,250, minus about $214,000 in municipal roll cart grants. • Cost of weekly collection service is estimated at about $682,000 annually, which is estimated to be $60.00 annually or $5.00 /month. • If the Towns choose to go to bi- weekly curbside recycling the estimated annual fee per household is estimated to be $50.00 or $4.17 /month. • The Multi- family program is estimated at this time to remain at about $19 /year /unit (or $1.58 /month). FINANCIAL IMPACT: There are no financial impacts related to the presentation of solid waste updates or general discussion of solid waste services, facilities or programs. RECOMMENDATION(S): The County Manager recommends that the Boards receive the updates and discuss issues, options, needs and processes relative to addressing current and future solid waste management matters in Orange County. 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Z a a E L o o 4-0 O 3: C -C o N O U � N >' � u- (� N � O I I I I o o� Q Q� ��� ATTACHMENT B ORANGE COUNTY 22 BOARD OF COMMISSIONERS COPYACTION AGENDA ITEM ABSTRACT Meeting Date: November 19, 2013 Action Agenda Item No. 7 -b SUBJECT: Urban Curbside & Multi- family Recycling Discussion DEPARTMENT: Solid Waste Management PUBLIC HEARING: (Y /N) No ATTACHMENT(S): Draft Letter of Intent Draft Interlocal Agreement (Staff Outline) November 6, 2013 Presentation to the Chapel Hill Town Council Summary of Solid Waste and Recycling Services — April 2013 INFORMATION CONTACT: Michael Talbert, 919 - 245 -2308 Gayle Wilson, 919 - 968 -2885 John Roberts, 919 - 245 -2318 PURPOSE: To update the Board of Commissioners on progress between the Towns and County regarding urban curbside and multi - family recycling services. BACKGROUND: Over the past several months, the Towns and County have been considering various options with regard to the future of the long term recycling and waste reduction partnership and how Urban Curbside and Multi- family services would be funded. Previous 3 -R Fee funding for those municipal services, along with the Rural Curbside program, were determined on the advice of legal counsel to not to be consistent with recent state court legal opinions. The Towns, facing potential loss of County funding and management of these programs, elected to evaluate other options for obtaining these recycling services through the issuance of a Request for Proposals. The Towns' Managers and staffs have been evaluating the proposals received, had reached preliminary conclusions and wished to discuss and clarify various service and cost issues with County staff. On November 1, 2013 the County and Towns Managers and their respective staffs met. There was the following consensus from the meeting: • The County cost for providing the urban curbside recycling services was competitive with the proposals received from private haulers and that there may be some additional advantages for the County to continue managing this service; • County staff will proceed immediately with the Request for Proposals (RFP) process for collection services and cart acquisition by December 31, 2013. County staff has 23 estimated an implementation process of six months to complete the conversion to roll carts, including the bidding of the collection service and possible installation of a new service provider, and to execute a comprehensive community education and outreach program. A draft letter of intent is attached to move urban curbside recycling forward, including the purchase of roll carts, while an Interlocal Agreement is crafted. • The multi - family recycling collection service is proposed to be provided at the existing rate of $19 /year /household with services provided by County staff and equipment. • Each Town will apply for the state roll cart grants that could total up to $214,000 of the expected $1,043,000 cart purchase expense. The County will assist the Towns with the grant applications, but the Towns will be the applicants for their respective grants A procedure will be developed to allow the County to purchase the carts using any grant proceeds and County funds. The County will own, distribute, and maintain the roll carts for the Towns. • The County Attorney will draft the interim agreement in cooperation with each Town Attorney and each Manager to approve prior to holiday break. • The County and the Towns will proceed to finalize a new Interlocal Agreement (staff outline attached) as soon as possible in early 2014. The Chapel Hill Town Council conducted a work session on November 6, 2014 to discuss the recycling proposals received in response to its Request for Proposals for Recycling and Request for Proposals for Development of a Transfer Station. A power point of the presentation to the Town Council is attached. County and Town Managers is eager to solve the urban curbside recycling issue and to more forward again with county wide recycling and waste reduction programs and services. FINANCIAL IMPACT: Full financial impact of a new comprehensive Interlocal Agreement is not clear at this time and will depend on final decisions of the various Boards involved. The roll carts are expected to cost approximately $1,043,250, minus about $214,000 in municipal roll cart grants, plus debt service paid over 60 months. The cost of a newly bid weekly collection service is estimated at about $682,000 annually. The estimated annual fee for weekly curbside recycling per household is about $60 (or $5 /month). The Multi- family program is estimated at this time to remain at about $19 /year /unit (or $1.58 /month). The estimated annual fee for bi- weekly curbside recycling per household is about $50 (or $4.17 /month). RECOMMENDATION(S): The Manager recommends that the Board authorize: 1. The Manager to execute the attached Letter of Intent with the Towns of Chapel Hill, Carrboro and Hillsborough when approved by the Towns; 2. The County Attorney, working with the Town Attorneys, to prepare an interim agreement that would allow the County to proceed to expedite implementation of the roll carts and new collection service for the Urban Curbside Program with the objective being full implementation by July 1, 2014 and authorize the Manager to execute the agreement; and 3. The Manager to award the bid for the roll carts not to exceed $1,100,000. Attachment C Interlocal Agreement for Solid Waste Management Staff Draft Outline— March 2012 Construction & Demolition(C &D) and Municipal Solid Waste (MSW) Landfills • County to maintain financial, regulatory and environmental responsibility for operations, closure and for post - closure maintenance /monitoring • County to monitor operation and performance of University Landfill Gas Recovery System • County to provide ancillary services such as: • White Goods /Appliances • Scrap Tires • Scrap Metal • Clean Wood Waste • Vegetative waste • Mattresses • Towns and County will, in support of the solid waste enterprise fund, direct C &D waste from projects where local government funding is utilized, including school construction and renovation, to the County C &D Landfill • Towns and County will, in support of the solid waste enterprise fund, deliver white goods /appliances, vegetative wastes and scrap metal to County recycling facilities • Tipping fees (if any) shall be established annually as part of the County budget process and become effective on July 1 Municipal Solid Waste Collection and Transfer • Carrboro, Chapel Hill, Hillsborough and Orange County will maintain authority and responsibility for MSW collected and transferred within their respective jurisdictions. • Should the County or a Town (or Towns) plan, site and develop a waste transfer station consideration shall be given to parties of this Interlocal Agreement as to being able to use the transfer facility, subject to payment of prevailing tipping fees as established by the relevant governing body. These tipping fees shall be established annually as part of the regular budget approval process. • County will develop, operate and fund Solid Waste Convenience Centers that accept residentially generated MSW, C &D, bulky waste, etc. for all County /Town residents. • Parties will provide minimum twelve months' notice of intent to implement a pay -as- you -throw residential waste collection system that has the potential to financially or operationally impact another party. • County will endeavor to maximize schedule of operation and services available (subject to material markets and budgetary considerations) at Convenience Centers, consistent with current District /Neighborhood concept or other convenience center concepts as directed by the Board of Commissioners. Current District Center (Walnut Grove Church Road and Eubanks Road) services include: • residential municipal waste • household hazardous waste • cardboard • waste oil, filters and anti - freeze • yard waste • scrap tires • clean wood waste • scrap metal and white goods • cooking oil and residential food waste • mixed recyclables (bottles, cans, mixed paper) • rigid plastics • textiles /shoes o salvage shed 1 24 25 • electronics • batteries (wet & dry cell) • plastic film Storm Debris Management • County to provide landfill for construction debris created from severe storms • County to provide debris management sites for delivery of severe storm event vegetative debris • Emergency storm debris collection and monitoring are the responsibility of each jurisdiction Collection, Processing, Transfer and Materials Marketing of Recyclable Materials E Recycling programs and services that are provided at the time of implementation of the Interlocal Agreement are anticipated to be continued for the foreseeable future. Periodic expansions, modifications, improvements or adjustments to programs /services may be made by the County (subject to material markets and budgetary considerations). County will coordinate /collaborate with Towns regarding changes to programs /services operated within the Towns through an advisory board /committee established for this purpose, or other means as agreed It is the County's objective to offer equivalent services /programs within the Towns, subject to special negotiated services that may require service fees or other specific compensation. The portion of Chapel Hill located within Durham County should receive those services which other parts of the Town of Chapel Hill receive . County to ensure that recycling programs /services provided by the County are of high quality and reliable with regard to customer service, adherence to route schedules, prevention of overflow of drop -off site receptacles, resolution of complaints, safety, making progress toward waste reduction objectives, etc. County will coordinate urban curbside recycling collection routing with municipal waste collection routing (as requested) to the extent possible, consistent with collection efficiency and available resources (i.e. roll- carts, compacting collection vehicles, etc.) County will endeavor to maintain maximum efficiency in recycling and waste reduction programs, consistent with generally accepted industry best management practices. Current 24 -Hour Recycling Drop -off Centers are intended to remain in service, subject to County budgetary considerations, site availability, space limitations, material market availability and Town recyclable material drop -off requirements. The five current drop -off sites include: Cedar Falls Park, Hampton Point, Carrboro Plaza, University Mall and Meadowmont. No reductions or additions of drop -off sites are contemplated at this time. Current recvclinE services Drovided to the towns (incoraorated municiaalities) by the Countv include: Weekly residential curbside collection (single stream) Multi- family collection (single stream) Food Waste collection Bar /Restaurant and other small commercial location collection (single stream) Downtown Cardboard Collection — Chapel Hill only — fee based Pedestrian Bins ( locations) — Chapel Hill only — fee based 26 Park &RideLot Collection ( currently 3 locations each in Chapel Hill and Carrboro) Municipal Park Collection Government building collection for all local governments, OWASA and public schools Public Housing - (multi - family style service or single family, as appropriate to housing type) Public Schools collection -- fee based, contractual service Holiday Service — County will publish holiday schedules annually for curbside collection. There will be no service on New Year's Day, Thanksgiving Day and Christmas Day. Other holiday service will be scheduled according to specific day of week of observed holiday. Customer Service, Education and Outreach • County responsible for preparation, distribution, expense and coordination for education and outreach services related to waste management, recycling and waste reduction services /programs under its administration, including advertising of holiday schedules. A multi -media approach will be utilized. Solid Waste Management Planning, Data Management and Reporting • County, in cooperation with the Towns of Carrboro, Chapel Hill and Hillsborough, is responsible for development and timely submission of required annual reporting and solid waste management planning to NC DENR. • Towns and County will cooperate with requests for information /data in a timely fashion. • Consideration will be given by County to investigation of increased diversion of organic wastes, especially commercially generated food wastes, and the expansion of non - residential recycling programs /services. • County, in cooperation in the Towns, will develop recycling performance and tracking measures for various programs ofinterest • Consistent with the reasonably available or obtainable data given the integrated nature of most recycling programs • To be provided upon request or otherwise reasonably accessible Advisory Board or Citizens Committee • Representing each Town, County and potentially the University • State composition, terms, rules of procedure and membership • State mission /charge o Advise the County's governing board on matters related to solid waste and recycling services, programs and policies of the waste management system governed by this Interlocal Agreement. • To recommend programs, policies, expansions amendments and reductions of services and other matters related to the operation of the system • To provide advice to the County Manager and Board of Commissioners with regard to development of the proposed annual solid waste budget • To respond to inquiries or requests for opinion from the County's governing body, or such other matters as any Town governing Board or the County Manager may request • To initiate research, analysis or review on existing services, programs or policies • To provide a public forum for the discussion of issues related to system programs /policies 3 Code Enforcement /Regulatory Compliance • Towns will allow enforcement of County regulated recyclable material ordinance within Town municipal limits • Towns will monitor waste collected by Town staff for banned materials in order to prevent their delivery for disposal • County will provide solid waste plan advice, review and approvals in concert with development applications to various jurisdictions. Term of Agreement 27 Interlocal Agreement will become effective upon execution by each Town and County. Parties to the agreement may withdraw with 12 month notice and payment of its per- capita share of any outstanding debt related to the services and programs listed above. 0 Attachment D Letter of Intent between Orange County and the Town of approved this day of , 2013. Orange County is very interested in continuing our long and successful partnership with the Town with regard to recycling and waste reduction. Our state - leading programs are the model for success in reducing local government waste disposal and our longstanding local recycling partnership is a model of intergovernmental cooperation and effectiveness. The Town wishes to continue participation in the recycling program. The most timely and least complicated manner in which to proceed would be for the Town to authorize the County to charge and collect a fee for urban curbside recycling within their town limits. The County would provide turnkey urban curbside recycling services including new roll carts for all Town residents. The Town Attorney has agreed that municipalities have the authority charge for the urban curbside recycling services and authorize the County to provide the services. Orange County Intends to: • Immediately proceed with an Requests for Proposals (RFP) for Collection Services and Roll Cart acquisition (carts may be available by piggybacking) • Immediately assist the Towns with applications for DENR Roll Carts Grants Draft an interim agreement for the Purchase of Roll Carts using grant funds with each Town whereby o The County will pay the Town an amount equal to the invoice received by the Town for the roll carts purchased by the County for the Town solely for use in the Urban Curbside Recycling Program, and o Expect to receive the funds resulting from a grant awarded to the Town for the purpose of implementation of curbside recyclable collection to offset the County expenditure on roll carts Negotiate in good faith with the Towns to finalize a new comprehensive Solid Waste Interlocal Agreement as soon as possible but no later than June 30, 2014 • Implement the conversion to roll carts for the urban curbside recycling programs as soon as contracts have been approved or purchase authority provided, but no later than July 1, 2014 The Town Intends to: R•� • Immediately apply for DENR Roll Carts Grants with the County's Assistance as needed Negotiate in good faith with the County to execute an interim agreement for the Purchase of Roll Carts for each Town whereby • The Town will notify the County of its receipt of an invoice for roll carts that were bid and ordered by the County for use in the Town's curbside recycling program • Receive payment from the County for the invoiced amount and then pay the invoice, submitting proof of payment to the County • Remit any funds received by the Town as a result of a roll cart grant award to the County within 30 days of receipt of the grant funds. Negotiate in good faith with the County to finalize a new comprehensive Solid Waste Interlocal Agreement as soon as possible but no later than June 30, 2014 • Assist the County with the implementation of a conversion to roll carts for the urban curbside recycling programs as soon as contracts have been approved but no later than July 1, 2014 not sure the meaning here • Include in the Town's 2014/2015 Budget Ordinance a section authorizing the County to charge and collect a fee for urban curbside and multi - family recycling within their town limits and provide urban curbside and multi- family recycling services including new roll carts for all Town residents County Manager Town Manager 29 Attachment E Memorandum To: Michael Talbert, Interim County Manager From: Gayle Wilson, Solid Waste Director Subject: Follow -up to Key Questions Raised with Regard to Urban Curbside & Multi - Family Services as Provided by Orange County Community Recycling Program Date: November 14, 2013 During the November 1 Managers meeting and the November 6 Town of Chapel Hill work session several issues were raised relative to the proposals received by the towns and county provided services. This memorandum will attempt to address the key issues that were identified from the meetings. There may be other issues or questions as discussions continue. County staff will defer to the Town of Chapel Hill for any substantive analysis or assessment of the proposals the Towns received in response to their RFP issued July 2013 and will offer only information on county services and general observations of issues raised regarding the services under consideration. In the end, that which the Towns consider best for them is what matters most. Key Issues Raised at Meetings 1) Towns Interest in a 5 -year price /fee guarantee from the County The County was not asked to submit a bid in response to the Town's Request for Proposals and has not invested the time to perform the necessary comprehensive financial analysis to come to reliable long -term program cost conclusions consistent with the Towns' RFP criteria. Given the current program /funding uncertainties and absent recent reliable County initiated service RFP's and cart bid proposals, it would be a difficult task to perform with an acceptable margin of error. It is likely that the private company proposers will seek to include fuel surcharges or other CPI based cost increases in final contract negotiations, so even these proposals may not represent firm 5 -year price commitments. If such a long term commitment is required prior to obtaining binding current cart and service costs staff will be obligated to make conservative estimates and possibly include a fuel surcharge clause. For example, Multi- family fee of $19 /year /unit has been in place for six years with no evidence at the present time that the fee would need to be increased anytime soon. The program is stable and not subject to key and controlling unknown factors of cart and service contract costs. However, if required to make a firm 5 -year commitment, staff would recommend a fee of $20 /year /unit to cover expense contingencies, residents might end up paying more than necessary. With the lack of a firm cost commitment for carts and collection service, it would be necessary to incorporate even more conservative contingencies in the 5 -year fee guarantee for Urban Curbside services. Please advise if this 5 -year fee committment is required and county staff will proceed to conduct the necessary long -term financial analysis. Note that an Interlocal Agreement could also be used to address limitations on fee increases. C 31 2) Interest in bi- weekly curbside collection The County is willing to provide the frequency of service desired by the three Towns, as long as the three Towns can come to an agreement so that services can be uniform among all three. The County is willing to issue Request for Proposals for Urban Curbside service that allows requesting price quotes for both weekly and bi- weekly, or if the Towns already know that they prefer bi- weekly, then the County would simply request bi- weekly proposals and begin developing education and outreach materials and revising collection schedules accordingly. Since the County has not bid for this service it would be difficult to provide a firm fee quotation to the Towns without a formal RFP; especially if the fee is to be a firm five -year quotation. Based on staff's best available information and assessment, it is believed that bi- weekly curbside service could be provided in FY 2014/15 for an estimated fee of $50 /hh /year versus an estimated fee for weekly service of about $60 /hh /year. Again, without a firm collection service bid, County staff would be highly reluctant to guarantee this fee rate for a 5 -year period. We believe that the implementation timeline for either service could be the same, six months from notice to the County of the decision to proceed with the County partnership and a supporting written assurance /commitment. We also believe that for the first few months that conversion to bi- weekly will require more support and education than weekly, i.e. picking up missed collections, of which there will likely be more with bi- weekly. We have added more education and outreach funds and assumed more missed collection call pickups, adding about $1.00 to the annual fee. While it is clear that bi- weekly contract collection costs will be less expensive than weekly contract collection costs, County staff would still suggest that the Towns consider the advantages and disadvantages of conversion to bi- weekly service prior to deciding. County staff is not trying to influence the Towns toward either option and is fully capable of providing either service. The Towns should be aware of the subtle operational and implementation differences or implications regarding collection frequency. Issues that could be considered are: ➢ Recycling markets continue to accept more varieties of material at the curb. Future items could include bulky plastics and small scrap metal. Homes in the Urban Program already average over 300 lbs. annually and it could be possible that homes could average over 450 lbs. annually with carts. It is possible that added materials and increased volumes could result in overflowing carts and lack sufficient volume for potential future material additions ➢ Carts allow more volume for bulky items like cardboard that previously was not containerized. Some families may not have capacity for two weeks' worth of cardboard ➢ Implementing recycling carts at a bi- weekly frequency after twenty -four years of weekly would increase the degree and intensity of new information necessary as part of education and outreach efforts related to carts, would be inconsistent with current weekly recycling collection schedules and would also not correspond to existing weekly garbage collection cart services ➢ It is possible that should the original decision on frequency be determined unacceptable to the Towns after a period of time, a collection frequency change could be made in the future, given comprehensive education and outreach efforts, revision to the collection service contract and a comprehensive rerouting /change of collection schedules ➢ Most Urban Curbside route set -out rates are between 70 -80 %, meaning more than 70% place out their bins on any given day; therefore only 20 -30% do not set bins out every week and some simply don't recycle; will bi- weekly be sufficient for those high volume /frequency recyclers? 32 ➢ Those who forget to set out on a bi- weekly schedule would result in a resident going a month between collections and /or requesting a special collection ➢ Convenience has always been key to recycling program success ➢ Unlike using bins, it is not easy for a resident to haul a roll cart to a recycling drop -off center and there will likely be more missed service complaints with bi- weekly ➢ Should the Towns move to PAYT in the future, additional cart capacity may be needed ➢ Weekly garbage collection and bi- weekly recycling collection may dis- incentivize the casual recycler. 3) Which recycling collection option is of lowest cost to the Towns As stated above, County staff has not conducted an independent analysis of the Town proposals, as it will be up to the Towns to make their own determinations with regard to cost and value. If the single deciding factor is lowest cost, it is unlikely that the County program will be the absolute cheapest absent other value added elements. The primary County objectives are to aggressively pursue community waste reduction goals, provide the highest quality customer service, continue to strive to achieve operational efficiencies using and improving industry best management practices and to minimize fees. County staff suggests that the Towns consider all costs when comparing vendor proposals and county programs. For the most part, the proposals received by the Towns include the actual cost of material collection and can also include roll cart acquisition. Otherwise, it appears that any other ongoing support components of a successful collection service would be borne by each Town: ➢ Preparation of roll cart and collection service bid /RFP materials and administering the acquisition process, including obtaining board approvals ➢ Implementation costs and staff time such as recording cart assignments through establishment of a new Radio Frequency Identification (RFID) tagging and tracking system, establishing a database, troubleshooting implementation problems and a strong education and outreach effort to include advertising, brochures, community forum, mailings to all residents, etc. ➢ Contract administration including reviewing and paying invoices and coordination among the three Towns ➢ Ongoing education and outreach efforts and customer service availability to receive calls for missed collection and general questions about service, to communicate problems to the proper supervisor and to follow up and verify resolution ➢ Responding to complaints /complaint investigation ➢ Purchase of a handheld RFID scanner ➢ Maintaining cart inventory and assignments, including physical cart storage ➢ Overseeing and coordination of cart performance and warranty provisions ➢ Cart distribution, repair and tracking ➢ Cleaning up material spills, collecting missed homes, etc. if vendor unavailable or non- responsive ➢ Maintaining and preparing reports and data base management ➢ Overseeing ongoing route expansions, new residents and other adjustments ➢ Coordination with other existing county -wide programs such as drop -off centers ➢ Managing resident confusion and uncertainty with regard to both Towns and County managing separate recycling programs 33 Also included allocated to each county solid waste division and shared among all programs and services (recycling, sanitation and landfill) are the enterprise funds overhead /indirect costs. These costs include: • Charges by the General Fund that is essentially what the enterprise fund pays for Orange County for County Manager / Attorney / Board / Finance / Human Resources / Purchasing / Clerk / IT support and represents about 20% of the entire Environment Support Division budget • departmental insurance • utilities • Director and administrative /customer service staff • education and outreach staff and expenses that includes staffing and provision of recycling services at numerous public events /festivals throughout the year in all jurisdictions • environmental enforcement staff • janitorial services • administrative building debt service • emergency storm debris planning • Towns /County development review and permitting services • and a myriad of other expenses that are shared among each Division and program This discussion of costs has focused primarily on curbside recycling, but a very similar situation with regard to Town responsibilities exists relative to the Multi- family program, should the Towns also decide to assume this program responsibility to contract out for this service. From a brief review of the bids it is believed that the County cost estimate for Multi- family service is less than any of the vendor proposals, even when including full administrative and operational support expenses. It is also believed that the County cost estimate for curbside recycling is very competitive with private proposals received. County program estimates include all of the associated costs of managing the programs and include no hidden expenses to the Towns. It is the same true turn -key recycling service that the Solid Waste Department has provided during twenty -four years of Curbside and almost twenty years of Multi- family service. If one looks objectively at the Urban Curbside and Multi- family programs together and factors in all costs, County staff believes it will be clear as to which service option will provide the most value to the Towns. Alternatively, are the Towns prepared to assume administrative responsibility for the programs beginning July 1, 2014? 4) If not the lowest cost when compared to the proposals received, what are the reasons that the Towns should conclude that the County program is preferable; what makes the County Curbside and Multi - family programs better In addition to the comprehensive and inclusive cost components presented in Item 3 above that would have to be handled by each town there are other benefits to continued partnering with Orange County and participation in the Orange Community Recycling Program. These can be viewed from the perspective of: ➢ Value — The value of the Orange County managed recycling services is the benefit of centralized, dedicated and uniform administration of programs and services that are integrated so as to mutually support and enrich all of the broad range of waste reduction services provided to county residents, businesses and institutions. There is cohesion and integration of planning, communication and execution, and an experience and commitment that are unequaled. This benefit includes a consolidated and reinforcing C education and outreach program, one -stop recycling and waste reduction shopping and the statewide recognition of our local programs and their unique level of achievement. Orange County residents hear the same recycling message and are able to recycle the same material whether they are at home, school, or work. Town residents also appreciate their local program's achievements and the ease in which they can obtain information about or otherwise communicate with recycling staff about their service. This is a major contributor to the establishment and perpetuation of our local culture of waste reduction and resource preservation. Further, comprehensive data collection and management (soon to be enhanced by RFID) provides a single source of program information and reporting and a web site that includes the entire gamut of local programs. Through the past 24+ years, all residents, both rural and urban, have come to expect and rely on the County -wide integrated nature of the program. The long partnership between the Towns and the County illustrates to our own residents, as well as the state at large, that our local governments place a priority on environmental responsibility and performance. This unified approach will be of additional importance as we move more seriously toward discussions of long- term regional solutions to waste disposal with our neighboring jurisdictions. Also relating to value is the stability provided by the uniformity and integration of local recycling services. Only the most recent newcomer to our county would have any doubt whom to contact with any question related to recycling services. Any and all questions regarding residential hazardous waste, recyclability of various materials, advice on material preparations for recycling, collection or facility operating schedules, questions such as what the various materials are recycled into, regulations /rules, etc. are available from one location, one phone number, one web site and even one email address. Even suggestions for program improvements, expansions, or notification of problems can be easily conveyed through a single point of contact. County collection equipment and staff are located on Eubanks Road and available across programs as necessary to respond to a critical service need, offering a valuable program redundancy even to contracted services. As an example, the County works closely with the Town of Chapel Hill to provide extra collections in the downtown business district during Halloween and noteworthy athletic events at no extra cost. An indication as to the value that the county places on recycling services county- wide is the $1.7 million the county transferred from enterprise fund reserves to continue funding of the Urban and Rural programs during the funding crisis of the last budget. The Towns are receiving a package of high performing services /programs, excellent quality customer service, cost effective operations, cooperative planning and statewide achievement. This is value that's difficult to duplicate. It should also be noted that a Town of Chapel Hill's solid waste consultant indicated in a previous report that the County programs were a very good value. ➢ Performance — The record of program performance over the past twenty -four plus years is difficult to question. The array of local programs has steadily grown over this period to reach the pinnacle of waste reduction statewide, and even regionally. At the time the 61 % waste reduction goal was established by local Town and County officials, many believed it was unachievable. Now we currently sit at 59% and in the very near future envision celebrating reaching that goal and together, setting another, even more aggressive and challenging goal. 35 This achievement is based on a variety of factors, but most significantly on the strong support by all county residents and elected officials and the foresight of the elected officials to organizationally centralize operations and planning into one entity. This entity proved its success under the leadership of Chapel Hill for years and more recently under County leadership. Our programmatic successes have been county- wide successes, not individual jurisdictional successes. Performance also means program predictability, responsiveness, stability and financial accountability. Disengaging individual services from the unified program will likely weaken the operational and planning benefits that now exist. 5) Concern about the County's request for an expedited decision by the Towns and lack of all questions being addressed prior to the Towns making a commitment throuqh a letter of intent There are a number of factors that have led County recycling staff to suggest an expedited implementation improved Urban Curbside recycling services. Among these factors are: ➢ It has been understood for some time that there was a desire by all three Towns to convert to roll carts for recycling collection at the earliest opportunity and that it was a high priority. County staff are prepared to move quickly toward bidding roll carts and Urban Collection service (RFP and Bid documents nearly finalized) when authorized by the BOCC; the County needs six (6) months to plan and implement this service ➢ It is very likely that the state grants for roll carts will be cancelled after this fiscal year. Grant funds are diminishing and NC DENR will start focusing limited funds on other areas, since most large municipalities have already transitioned to carts. Any grants received will require implementation within one year ➢ Current Urban Curbside and Multi- family services are funded until July 1, 2014, so it is assumed that the Town's planning was already moving on an expedited schedule, whether the final decision is that the Towns will assume responsibility for these services or will notify the County of interest in continuing with County provided services ➢ The County currently has a considerable potential workload with regard to solid waste and recycling activities whose timelines, schedules, processes and operations must be orchestrated consistent with the availability of staff resources and BOCC priorities ➢ Long experience has informed staff that during the summer break is not the best time to implement broad impact type services where communication with the residents is paramount. Education & outreach activities related to roll cart implementation, especially if the Towns move to bi- weekly service, would be less effective given the absence of many residents during the summer period ➢ The County contract with the current Urban Curbside recycling service provider expired June 2013 and the program continues on a month to month basis. It is not desirable to continue indefinitely with this month to month arrangement County staff would be interested in knowing the Towns' preferred Urban Curbside implementation schedule. For purpose of balancing County Solid Waste Department various workload, deadlines and projects, coupled with the County's perception of long -held strong desire by Towns to expeditiously move to roll carts, County staff considered prioritization of the Urban Curbside implementation a reasonable suggestion. Staff will accommodate the Towns desires to the extent possible, and ultimately the BOCC, in consultation with the Towns, will make decisions and provide staff guidance on matters of implementation timelines. Staff's primary interest is, as a practical matter, being able to give full attention to implementation process to assure an efficient, minimally disruptive and resident approving transition to roll carts. Attachment F Summary of Solid Waste and Recycling Services Material - WiRion Residential Multi- Family /Apartments Commercial Government Buildings &Perks- PublicSchoolsK- ServiceProvider Funding Service Provider Funding Service Provider Funding S.rm. Provider Funding .e Provider Funding OCStcff &Equip for B 3 R Fee and Prlva[e Fee Fee for Service C.ntr Cerrb0r0 OC by COnh t U3RFee OCStaff &Equip MF3 R Fee Pdvace Hauler *) (If prlvateservlce) OCStaff &Equip B3 RFee OCStaff &Equip be¢veen Schools &OC OCStaff &Equip (0r B 3 R Fee and Prlva[e Fee Fee for Service C.ntr -p,l HIII OC by COnh t U3RFee OCStaff &Equip M F 3 R Fee Prlva[e Hau ler *) If prlvateservlce) OCStaff &Equip B3 RFee OCStaff &Equip be¢veen Schools &OC Recycling OCSbaff &Equip l0r B 3 R Fee and Pdvace Fee Fee for Service C.no- Hlllsborough OC by COnh t U3RFee OCStaff&Equip MF3 R Fee Private Hauler *) (If prlvateservlce) OCStaff &Equ[IF B3 RFee OCStaff &Equip be¢veen Schools &OC OCStaff &Equip (0r B 3 R Fee and Prlva[e Fee Fee for Service C.ntr OC Crbslde Reryding Areas OCStaff &Equip R3 RFee OCStaff &Equip MF3 R Fee Private Hauler *) (If prlvateservlce) OCStaff &Equip B3 RFee OCStaff &Equip be¢veen Schools &OC Pdvace or Self Haulto B 3 R Fee and Prlva[e Fee Fee for Service C.ntr OC N., CLrbslde Rerydlrg Areas �If -Haul B3 RFee N/A N/A County Dr Off sites (If prlva[erervlce) OCStaff &Equip IB3 RFee OCStaff &Equip beWeen Schools &OC Private or Sel f Haulto Prlva[e Fee(If prl-F, Private or Self Haulto Prlva[e Fee(If prlvate Fee for Service C.ntr .I'd r0 OCby COnh t U3RFee County Drop Ott sites service)& B 3 R Fee County Dr Ottsites service)& B3 RFee OCStaff &Equip B3 RFee OCStaff &Equip be¢veen SCh00I, &OC Private or Sel f Haulto Prlva[e Fee(If pdvate Private or Self Haulto Prlva[e Fee(If prlvate Fee for Service C.ntr -p,l HIII OCby COnh t U3RFee County Drop Off sites service)& B 3 R Fee County Dr Off It,, service)& B3 RFee OCStaff &Equip B3 RFee OCStaff &Equip IF—-SCh00I, &OC Cardboard Private or Self Haulto Pdvace Fee(If pdvate Private or Self Naulco Pdvace Fee(If prlvate Fee for ServlCe C.ntr Hlllsborough OC by COnh t U3RFee County Drop Off sites service)& B 3 R Fee County Dr Off It,, service)& B3 RFee OCSbaff &Equip B3 RFee OCSbaff &Equip IF—-SCh00I, &OC Private or Self Haulto Pdvace Fee(If private Private or Self Haulto Pdvace Fee(If private Fee for Service C.ntr OCRe llrg Crbslde A JOC Staff &Equip R3 RFee IC ounty Drop Off sites service)& B 3 R Fee County Dr Off It,, I service)& B3 RFee OCStaff &Equip B3 RFee JOC Staff &Equip be¢veen Schools &OC 1-if to S-C/Drop - Private or Self Haulto Pdvace Fee(If private Private o,Spllf Haulto Pdvace Fee(If prlvate Fee for Service C.ntr OC N., Rerydlrg Crbslde Areas Off It,, B3 RFee County Drop Off sites service)& B3R Fee County Dr op OffsIt,, service)& B3 RFee OCStaff &Equip B3 RFee OCStaff &Equip IF—-SCh00I, &OC Town of Cerrb0r0 (SW6 of Fee for.,I,e to Town Cerrb0r0 6F or Private Cerrb0ro Town of Carrb0r0 Carrb0r0 General FU nd Town of- l -b0ro— Carrb0r0 General FU nd I0Ca00ns) Fee(If private service) Town of Carrb0r0 Carrb0r0 GF Town of Carrb0r0 Fee for Service Fee tor SSrlce to Town Fee for.,I,e to Town Town 0f Chapel HIII Im0rt OtapeI HIII 6F 0r Private T9wn 0f OtapeI HIII Or OtapeI HIII 6F 0r Private -pel HIII T9wn of Chapel HIII Chapel HIII GF lo-l—).. Fee( If prlvate rervlce) Private Haulers Fee (If private service) T9wn of Chapel HIII Chapel HIII GF T9wn of Chapel HIII Fee for Service Garbage Fee for.,,I,e to Pdvace Fee for.,I,e to Pdvace HIIIsb0r gh T9wn 0f Hlllsb0 —gh HIIIsb0 —gh GF Fanchlse Hauler * ** Hauler F, —Flse Hauler Hauler Fanchlse Hauler HIIIsb0 —gh GF OC SCn.Fon Fee for Service SWC: Fee/ OC GF; .If -Haul to SWC: or Private Fee (If prlvate Fee for .,vice to Pdvace Fee fo,.,I,etoPrlvateOClnitatl0n0rSelf- OCRerydlrgCLrbsldeAreas Pdvace Hauler vice) Private — Hauler Pdvate Hauler Haul OC GF o, other OC SCn.Fon Fee for Service SWC: Fee/ OC GF; S,h Haul to SWC: or Private Fee (If prlvate Fee for 1,,I,e to Private Fee for s=rvlCetoPrlvateOCSCnitatlonorSell- OCNo,RerydlrgCLrbsldeAreas Pdvace Hauler vice) Private — Hauler Pdva[e Hauler Haul OC GF o, other OC SCn.Fon Fee for Service Universal Recycling 1 ry e,lndude: rerydingdrop offshes, hazard- ,— teolll -l-, electronl¢rerydmg,- fi— e—t,-d publlC ed—ton and outreach. SSrlcesare p—lded COUnty-wlde t'obuslneSS23,— Idenrs and others tb —gh0ut flange County. Funded by the B 3R ServieeS All Fee and supplemented by SWC: Fee and OC Geneal Fund. General NUes Al l Industrial and constructl & demo wane Is prlvately hauled C9mm erdal e—les have the 0pp0rhrnity for food waste .IleNOn, If hlgh food wastegeneat0rs Does not and a de U nlverslty waste 0r reryding Footnotes *SCme prlvate haulers pr Mdespedal reaydlrg rervlceswlihln the m unldalltlles. Mort ABC 0nvreml— permlth0lders are collected with Oange COUnty Staff and Equlp. ** Government bthIdIng, and parks Indudes pedestrian bins and Park & Rlde bts. Pedestrian bins are Fee for Service; Park & Rlde 10r are funded I— B 3-R Fee "Apartrnentreddenismay —SW for Nelrh0u,eh01dwaste Apa,tr ent— nagementmu, tu, eprlvateservicesforwastedf,p0,al. KEY TO FEES GF Geneal Fund UurbanCrhslde Re,dlrg Fee mrrently$52/ye /unit R R-1 Crbslde Re ling Fee w ,ently $38 /year /unit MF Multlfamllyyr ding fee Currently$19 /year /unit B Basicr ding fee I., all Improved pr0pertles, w rrently$3J /year /unit OC Oange County SWC: Fee SCIId Waste COnvenlence Center Fee for 0 resldentlal units w rrently $20 /year /unlnmrp0ated area unit; $10 /year InC0rp0ated areas unit and $2/apartrnent unit 36