HomeMy WebLinkAboutAgenda - 06-17-2014 - 6gORD- 2014 -027
ORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: June 17, 2014
Action Agenda
Item No. 6 -g
1
SUBJECT: Approval of Public Safety 9 -1 -1 Center Improvements and Budget Amendment
#9 -B
DEPARTMENT: Emergency Services
ATTACHMENT(S):
ETF Requested Items Spreadsheet
PUBLIC HEARING: (Y /N) No
INFORMATION CONTACT:
Jim Groves, 919 - 245 -6140
Dinah Jeffries, 919 - 245 -6123
PURPOSE: To approve Budget Amendment #9 -B to utilize funds from the Emergency
Telephone Fund (ETF) to upgrade equipment; provide Computer Aided Dispatch (CAD) licenses
for response stakeholders; implement a preventive maintenance program; and implement a
robust sanitation program to minimize the spread of communicable disease within the 9 -1 -1
Center.
BACKGROUND: The items requested for Budget Amendment #9 -B are needed upgrades to the
Orange County 9 -1 -1 Communications Center to provide more efficient and effective service to
the emergency responders, residents and visitors of Orange County. Part of this upgrade is the
addition of six (6) situation /activity monitors. These monitors will be placed in strategic locations
within the 9 -1 -1 Center to monitor multiple streams of data that affect 9 -1 -1 Center performance.
The 9 -1 -1 Center staff will use these situation /activity monitors (along with integration of the new
Sentinel 4 Telephone System) to monitor all calls that are coming into the Center, as well as
Telecom municators that are currently on phone calls and the amount of time spent per call.
Pairing this with the Carolina Recording System upgrade, a saturation map will be available for
viewing where calls in the County are occurring. This will enable the 9 -1 -1 Center to identify
heavy call volume in any area of the County, and move the needed emergency resources to that
area before a call for assistance is made. This will enable staff to be proactive in getting
resources to the most needed area, versus being reactive once a call for assistance is received.
The Motorola /Intrado Advanced 911 (A911) Service is an advancement in the current Enhanced
911 (E911) service that is in place, and will allow the 9 -1 -1 Center to transfer voice calls and
data for each 911 call to any A911 county in the state (including UNC Public Safety). This also
assists staff in back -up planning for continuity of operations for the Orange County 9 -1 -1
Communications Center. Implementing A911 provides a means to reroute phone calls to a
back -up center, or neighboring 9 -1 -1 Center so that the 911 service will continue to be available
to Orange County in the event the 9 -1 -1 Center is compromised.
The remainder of the items in the request will enhance the 9 -1 -1 Center ergonomics and provide
for enhanced sanitation within the Center. Sound panels from Watson Furniture will reduce
Telecom municator background noise from other 9 -1 -1 calls taking place as well as radio traffic.
LED lights will replace outdated technology not in production anymore, as well as making the
Center much more energy efficient.
Preventative maintenance and sanitation of the entire console area will extend the life of the
new and existing equipment. A robust sanitation program is needed within the 9 -1 -1 Center to
minimize the spread of communicable disease. In January/February 2014 the 9 -1 -1 Center had
over twelve staff out with the flu under a two week period. This sanitation program will help
prevent this loss of capability in the future.
All improvements are either service contracts, or purchases through State of North Carolina
Contract or other approved cooperative purchasing agreements. These projects have been pre -
approved by the NC 9 -1 -1 Board.
FINANCIAL IMPACT: The cost of implementing these projects is $204,960.20. Funding for the
proposed projects would come from the ETF with approval of Budget Amendment #9 -B. The
current Unassigned Fund Balance of the ETF is $654,271.69. With this appropriation the
Unassigned Fund Balance of the E9 -1 -1 Fund will be $449,311.49.
RECOMMENDATION(S): The Manager recommends that the Board approve implementation
of these 9 -1 -1 Center upgrade projects, authorize the Manager to sign all necessary paperwork
related to the improvements, and approve Budget Amendment #9 -B.
ETF Requested Items Spreadsheet
SubTotal
ITax
S &H
Grand Total
5 CAD Workstations and 21 Monitors
DELL
(2 monitors with each Workstation then add 1 addtl monitor per console)
$9,457.99
$737.50
$375.00
$10,570.49
(includes 3 yr maintenance)
9 Monitor Arms for the Watson Furniture
Motorola
$31,527.90
$31,527.90
Freedom MCT Licenses -100 & Proj Mgmt
Sungard
$14,080.00
$14,080.00
Annual Maintenance
$3,000
(includes 1st year maintenance)
5 Additional CAD Licenses
Sungard
$50,725.00
$50,725.00
Annual Maintenance
$8,092
2 Sound Panels for Watson Furniture
Motorola
$6,161.50
$6,161.50
Replace existing console lights with LED lights -18 qty
Motorola
$12,036.68
$12,036.68
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I
I
6 Situation /Activity Monitors
Sharp Business Systems
$26,488.00
1
$26,488.001
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I
I
Clean 9 Console Positions
Console Cleaners
$3,150.00
$3,150.001
I
I
I
Add USB ports to existing Consoles (9)
Motorola
$8,033.30
$8,033.30'
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Carolina Recording System Upgrades
CRS
3,928.00
j $3,928.001
i
Motorola /Intrado A911 Service - One -Time Setup Cost
Motorola
38259.33
$38,259.33
(Total
1 $204,960.201