HomeMy WebLinkAboutAgenda - 06-18-2013 - 4a 1
ORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: June 18, 2013
Action Agenda
Item No. 4-a
SUBJECT: Social Services Best Practices Award
DEPARTMENT: Social Services, Emergency PUBLIC HEARING: (Y/N) No
Services
ATTACHMENT(S): INFORMATION CONTACT:
Nancy Coston, 245-2802
Sharron Hinton, 245-2840
Kim Woodward, 245-6100
PURPOSE: To acknowledge the job training partnership between Orange County Social
Services (DSS) and Orange County Emergency Services for the Emergency Medical Technician
Training and Employment Program for Work First Recipients, which resulted in Orange County
receiving the Best Practices Award from the NC Association of County Directors of Social
Services.
BACKGROUND: Beginning in 2010, the County Emergency Services Department was
experiencing difficulty finding good applicants to hire and train for Emergency Medical
Technician (EMT) positions. Recognizing this, management at Emergency Services and Social
Services partnered to place Work First clients at Emergency Services for work experience.
Talented, hard-working Work First participants were given opportunities to receive training
through an EMT certification program available at Durham Technical Community College, while
simultaneously engaging in work experience activities at Emergency Services. Those who
successfully completed the training were certified through the state and offered full-time
employment.
Natasha Evans and Shunte Bryant are in their second year of full-time employment with Orange
County Emergency Services. Both are doing well and have expressed an interest in advancing
in this field. This program achieved the dual goals of helping Work First participants obtain full-
time, permanent employment at a wage that moved them toward self-sufficiency and helping
Emergency Services find motivated, qualified individuals to employ as EMTs.
This partnership was successful because it targeted an organization with a clear staffing need
and identified clients with the desired interest and potential to succeed. Because of the work
experience component, Emergency Services was comfortable with the potential applicants and
therefore willing to hire them once training was complete.
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This program can be duplicated with other organizations and businesses. Work First staff is
working to strategically identify partners who have a staffing need in positions with higher wages
that can be resolved by providing Work First clients with appropriate training. Placing potential
applicants at the organization for work experience prior to sending them to training allows the
partner organization an opportunity to evaluate clients. This makes the organization much more
likely to hire a Work First client once the training is complete. Currently, there are approximately
33 work experience sites.
FINANCIAL IMPACT: None
RECOMMENDATION(S): The Manager recommends that the Board accept the Best Practices
Award from the NC Association of County Directors of Social Services as information and thank
the Social Services and Emergency Services Departments and staff for their cooperative efforts
on this project.