HomeMy WebLinkAbout1999 S IS-Computer Systems Support Outsourcing Agreement with Tri-Met 3
Computer Systems Support Services Agreement
between
Tri-Met
and
Orange County
This agreement made the I st day of November, 1998 between Orange County for its
Information Systems Department(hereinafter referred to as"OCIS")and TRI-MET for
computer system support services as specified herein.
TRI-WT Responsibilities:
1.TRI-MET will provide personal computer installation support,troubleshooting and
repair at Orange County user office locations.
2. TRI-NET will coordinate installation,troubleshooting and repairs with OCIS staff.
3. TRI-MET will at all times exercise,the highest standard of workmanship in installing
and effecting repairs to County equipment.
4. TRI.-MET will submit a monthly bill for services. The invoice for services will specify
the number of aggregate hours spent on Orange County installation,troubleshooting and
repairs.
OCIS Responsibilities:
1. OCIS will identify computer system support needs and will either verbally,or in
writing,provide relevant information to TRI-NET.
2. OCIS will,within ten days of receipt of invoice in the form prescribed by OCIS,effect
payment for services by TRI-MET.
Term:
The term of this agreement shall be retroactively from November 1, 1998 through June
30, 1999.
Compensation:
Compensation to TRI-MET will be$75 per hour,not to exceed$15,000 through June,
1999.
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Termination:
This agreement may be terminated by either party for any reason with 15 days written
notice.
Notice:
Any communication regarding this agreement shall be made to the parties as stated
below:
For County:
Richard J. Taylor,Director
Orange County Information Systems
PO Box 8181
Hillsborough NC 27278
For TRI-MET:
Tom Parker
Tri-Met
279 Homestead Market Hwy 54
Durham NC 27713
For County:
Alice M. Gordon,Chair
Board of Commissioners
For TRI-MET:
in Park sident