HomeMy WebLinkAboutMinutes 10-04-2012 APPROVED 12/2/2012
MINUTES
ORANGE COUNTY BOARD OF COMMISSIONERS
Joint Meeting Meeting/Work Session
October 4, 2012
7:00 p.m.
The Orange County Board of Commissioners held a joint meeting/work session on
Thursday, October 4, 2012 at 7:00 p.m. at the Southern Human Services Center in Chapel Hill,
N.C.
COUNTY COMMISSIONERS PRESENT: Chair Bernadette Pelissier and Commissioners
Valerie Foushee, Alice M. Gordon, Pam Hemminger, Earl McKee, and Steve Yuhasz
COUNTY COMMISSIONERS ABSENT: Barry Jacobs
COUNTY ATTORNEYS PRESENT: John Roberts
COUNTY STAFF PRESENT: Assistant County Managers Michael Talbert, Clarence Grier and
Clerk to the Board Donna S. Baker (All other staff inembers will be identified appropriately
below)
VOLUNTEER FIRE CHIEFS PRESENT: VOLUNTEER FIRE DEPTS. — CHAIRS,
Brad Allison, Fire Chief, Caldwell FD BOARD OF DIRECTORS
Bryan Baker, Fire Chief, Eno FD Mac Miller, Caldwell BOD President
Dan Jones, Fire Chief, Town of Chapel Hill Bill Waddell, Orange Grove, BOD
Jeff Borland, Fire Chief, Cedar Grove FD President
Phillip Nasseri, Asst. Chief, White Cross Wayne Paschall, Eno BOD President
FD Jeff Roberts, Orange Rural BOD President
Mac Cabe, Deputy Fire Chief, Orange Jacques Morin, SORS BOD President
Rural FD Howard Pratt, New Hope BOD President
John Stroud, Fire Chief, North Chatham,
FD
Kevin Brooks, Fire Chief, Efland FD
Matthew Mauzy, Chief, South Orange
Rescue Squad (SORS)
Mike Tapp, Fire Chief, New Hope FD
Tommy Holmes, Fire Chief, Orange Grove
FD
FIRE CHIEFS/BOD CHAIRS ABSENT:
Bob Lewis, Fire Chief, City of Mebane FD
Ronnie McAdams, Efland BOD President
Travis Crabtree, Fire Chief, Town of
Carrboro
Chad Woods, Cedar Grove BOD
President
Frank Montes de Oca, Orange County
Emergency Services Diretor
Tony Blake, White Cross BOD President
Jerry Lloyd, Fire Chief, White Cross FD
Brian Vaughn, North Chatham BOD
President
Welcome (Board Chair Bernadette Pelissier)
Chair Pelissier welcomed everyone and said that Commissioner Foushee and
Commissioner Jacobs send their regrets because they were unable to attend tonight.
1. Discussion on Oranqe County Chief's Association's "Strateqic Plan for the
Provision of Emerqency Services"
Fire Chiefs Council President/ New Hope Fire Chief Mike Tapp said that this strategic
plan was completed in March 2012 and there were eight goals in the plan. He listed the goals
as shown below:
• GOAL I: Ensuring Viable and Reliable Voice and Data Communication
• GOAL II: Improving the 9-1-1 Telecommunications System and Center
• GOAL III: Encouraging the Adoption of Measureable Emergency Response System
Benchmarks and Reporting Norms
• GOAL IV: Setting Service Standard Goals for Volunteer Fire Departments
• GOAL V: Planning for a Countywide Training Facility
• GOAL VI: Preparing a Multi-Hazard Risk Assessment Plan
• GOAL VII: Building Better Relationships with Key Stakeholders
• GOAL VIII: Fostering Increased Public Awareness
Mike Tapp said that there has been a lot of discussion in the Emergency Services Work
Group and the County Commissioners. The primary two goals are the Ensuring Viable and
Reliable Voice and Data Communication (Goal I), and Improving the 9-1-1
Telecommunications Systems and Center (Goal II). He said that some of these goals have
timelines attached with them but also budgetary considerations as well, such as a countywide
training center.
At this time, introductions were made.
Efland Fire Chief Kevin Brooks said that his department has obtained an ISO rating of
6, which will lower the fire insurance ratings for their citizens.
Commissioner Hemminger commended the Efland Fire Department for pursuing this
lower ISO rating.
Commissioner McKee said that the Board of County Commissioners approved the
purchase of the OSSI system at the October 2nd meeting. This purchase will be finalized
tomorrow and then it will be approximately a 12-month period before it is fully installed.
Mike Tapp reviewed the meaning of the ratings.
Efland Fire Chief Kevin Brooks said that the ratings of the areas that are further away
from stations could be improved only by building more stations.
Bill Waddell, President of Orange Grove Fire Department, said that said building their
new station was to cover those citizens that were over ten miles from the nearest station.
Chair Pelissier asked about the goals that were priorities for the fire departments.
Eno Fire Chief Bryan Baker said that many goals have been identified in the
Emergency Services Work Group, and all of those directly affect their on-scene safety radio
systems.
Bill Waddell said that the only two his department has been looking at is 2b - computer
aided dispatch and mobile data terminals. He said that the new approved OSSI system by the
Board of County Commissioners is the Pagetracker system that they are starting to use as well
as the interface with the new OSSI system.
Commissioner McKee said that the developer of Pagetracker is in talks with OSSI and
he is not sure where they are in that process. The system is probably adaptable to OSSI but
that is up to the private companies.
Bill Waddell said that if the OSSI system does not work he would hope the County
would provide a mechanism that would be cheaper than the $7,000 per terminal. He said that
this seems excessive. He said that the Pagetracker system is very useful and informative.
Commissioner McKee said that the hope is that the two systems will be compatible.
Commissioner Yuhasz asked if the IT Department would have any expertise with the
interface of these two types of software.
Michael Talbert said that he is not sure IT could help since the current software is 20
years old. The Pagetracker system is not interactive like the OSSI system, which gives
feedback data that the 9-1-1 operators have available, which show up on the screens. The
system is also much better at tracking calls and who shows up when, etc.
Commissioner McKee said that the County needs a lot of input from the fire
departments regarding response times. He does not want to set some unrealistic goals with
regard to response times.
New Hope Fire Chief Mike Tapp agreed with Chief Baker and said that their top two
priorities are Goals I and II. He said that there is a situation in the New Hope Fire District
where they are on the fringe area of Chapel Hill and Hillsborough and there are communication
issues.
Commissioner Yuhasz said that everyone recognizes that more towers are needed, but
no one wants them in their backyard. He said that it is important that the fire departments
have a presence at the public hearings for the tower proposals to let the public know the need.
The Board agreed.
Caldwell Fire Chief Brad Allison said that his department dropped their ISO ratings from
a 9 to a 7. There are no pressurized hydrants at Caldwell and everything is done by water
haul. There are also houses outside of the six-mile range.
2. Discussion on Insurance Service Office (ISO) Ratinqs
New Hope Fire Chief Mike Tapp said that the New Hope Fire District also improved its
rating from a Class 9 to a Class 6. There will be letters sent out to the homeowners in the
district.
Chair Pelissier said that the Board of County Commissioners know that all citizens
appreciate this and the Board would like to recognize the fire departments on the reduction of
the ISO ratings at the next Board of County Commissioners' meeting.
Commissioner Gordon said that she is thinking about the area between 5-6 miles and
whether there is any hope to get any change.
Efland Fire Chief Kevin Brooks said that it is up to the legislature.
Commissioner McKee said that it is his understanding that the only way to get it changed
is to go to the legislature.
The Board then went back to item #1:
Discussion on Oranqe County Chief's Association's "Strateqic Plan for the Provision of
Emerqency Services"
Chair Pelissier asked about the relationships between Emergency Services and the
County and the fire departments.
Chapel Hill Fire Chief Dan Jones said that Goal VII is very important to all of the chiefs,
which is the building of better partnerships with all stakeholders. The consistent discussion
amongst the chiefs is that this partnership has not existed for a number of years. He said that
the Emergency Services Work Group and these annual meetings will begin the process of
building a working relationship and these are all good steps. He said that a lot of the credit
goes to Michael Talbert who has reached out to the chiefs and who has listened.
Commissioner McKee said that it is critical that they not assume that because of the two
annual meetings and that the Emergency Services work group has worked well, that they have
suddenly arrived. He said that all issues need to be brought to the table forcibly. He does not
want to leave issues or problems to fester.
Commissioner Yuhasz made reference to Objective b in Goal VII, which is a discussion of
provision of first responder EMS services. He said that this has evolved over time without any
real plan for the fire departments. He asked how to go about providing more guidance about
compensation and a better understanding of what is expected of fire departments. He said
that there is no formalized plan to address these issues.
Bill Waddell said that expenses they bear are incidentals such as oxygen, backboards,
etc., and they do not mind startups with these, but they could help with it after that. He said
that within their contracts they are not allowed to provide these services. He suggested
considering the language within the contracts and reimbursement for out-of-pocket expenses.
Commissioner Foushee arrived at 7:50 PM.
Commissioner Gordon said that there are fire services, which are within the purview of
the departments, and then first responders, but her assumption is that the fire departments
and Emergency Services have a working relationship. She asked how rescue fit into the
services.
South Orange Rescue Squad (SORS) Chief Matthew Mauzy said that a lot of the
confusion is the definition of rescue. Traditionally, it was Emergency Services. He said that
EMS has grown to mean an ambulance, EMT, and paramedic. He said that rescue is taking a
patient, accessing a patient, and turning it over to a higher level of care.
Commissioner Gordon asked if rescue is a separate service from the fire departments.
Matthew Mauzy said that the rescue squad is franchised to provide EMS service and also
technical rescue services. The issue of concern has focused on vehicle extrication services.
Eno Fire Chief Bryan Baker said that they typically break it up into three components in
the fire departments —fire, rescue, and EMS. For the fire departments, the rescue is the
vehicle extrication aspect, the search and rescue, and the water rescue component.
Michael Talbert said that in the North Chatham Fire Department contract, it defines
rescue. He read this: "For the purposes of this agreement, the term `rescue' shall be defined
as the furnishing of services to protect persons within the district from injury or death."
Chair Pelissier said that in reference to the relationship between the fire departments and
Emergency Services and from her perspective, she did not understand the big picture. She
said that with the budget she only sees whether or not a fire district tax increase is suggested
with no idea of what is going on. Now she has a much better idea.
Commissioner Gordon made reference to the consultant's report and the
recommendation that Emergency Services and the fire departments being located in the same
building. She asked about the pros and cons of doing this.
Chapel Hill Fire Chief Dan Jones said that a lot of recommendations in the consultant's
report are good and valid, but there are some implementation issues that were recommended
that he takes serious issue with. He said that the relationship between field workers in Orange
County has always been very good. The working relationships in the field have always been
very good. He said that the problem over the years has been with the administration and
leadership roles of the various agencies. He thinks that it is ridiculous to build nine new EMS
stations when there are fire stations strategically located that can easily have additions to
accommodate an ambulance and share those resources. The key to the success of that is
setting the expectations early and putting it all in writing.
Eno Fire Chief Bryan Baker said that he agreed with Dan Jones. He said that when they
were building new stations they did ask if a bay should be built in the station but were shot
down by the county. He said that there is no need to build those new stations when bays can
be added on to existing stations.
SORS Chief Matthew Mauzy agreed with Dan Jones and Bryan Baker and said that
South Orange Rescue Squad currently co-locates at least one Orange County ambulance and
sometimes two or three. He said that the problems that have been experienced are entirely
with the lack of expectations being set. Going forward with a clear understanding up front can
resolve all of the potential issues.
Commissioner Yuhasz said that this demonstrates to him the need to address the
question of how Emergency Services and first responders are to be managed in this County. It
is time to define the expectations. He asked if the Emergency Services Work Group should
take this on.
Commissioner McKee said that this may be something to look at but he is reluctant to
expand the scope of the work group at this late date. He said that there is a contract
negotiation in progress with Orange Rural Fire Department at this point with the county. He
said that Orange Rural wished to have a contract that is spelled out, delineating all
responsibilities, etc.
Commissioner Yuhasz said that managing expectations has huge policy implications for
the County. He thinks that it needs to be done on a countywide basis to have a consistent
policy among all of the departments and a clear expectation among the departments, County
Commissioners, and the citizens regarding the role of all three entities.
Eno Fire Chief Bryan Baker said that his recommendation is not to take it in front of the
Emergency Services work group but with the Fire Chief's Council because there are other
members on the Emergency Services work group like the Sheriff's office and police
departments that are not familiar with this topic at all. He said that the first responder program
needs to be ironed out.
Commissioner Foushee agreed with Chief Baker and said that she does not think that the
Emergency Services Work Group is the place for this to occur.
Commissioner McKee agreed and said that the work group was given very specific
directions and objectives. He would like to move forward with the objectives and sunset the
committee.
Commissioner Hemminger said that this issue needs to be resolved and the County
Commissioners need to endorse that it should happen.
Chair Pelissier said that everyone is in agreement that this issue needs to be addressed
and Michael Talbert needs to work with the fire chiefs for an outline toward their goals.
Michael Talbert said that there is a pending agreement between Orange County and
Orange Rural and it does address some expectation issues, compensation, and sharing of
locations. It is in legal review now. The hope is that this will be used as a template.
Michael Talbert made reference to contracts and said that on June 5th, three contracts
were cancelled — North Chatham, Chapel Hill, and Carrboro. All three of those were given a
year's notice with the idea that the contracts will be redone. He thinks that it would be fair to
not put this in the work group and get 3-4 representatives from the Fire Chiefs Council,
representatives from Emergency Services, and representatives from the management of
Orange County and sit down and work out these issues. These contracts that are redone can
then be used as templates next year to redo the rest of the contracts that go back to 1992.
Chapel Hill Fire Chief Dan Jones said that he agreed with Michael Talbert on the
reworking of the contracts.
3. Discussion on Fire Protection Aqreements between Fire Departments and the
County
Commissioner Hemminger asked if there would be two separate contracts — ones that
co-locate and ones that do not.
Michael Talbert said that they are working on one contract to co-locate an ambulance at
an existing fire station. The other contract will be for fire protection, rescue, and first responder
with all fire departments. He would see these as two separate contracts.
Chapel Hill Fire Chief Dan Jones said that the easiest way to do this is to come up with
standard language and standard clauses.
SORS Chief Matthew Mauzy said that this can be done on one inclusive document with
check boxes for the services that each franchise provides. He agreed that the co-location is
one document and the provision of services is another document.
Commissioner Yuhasz said that he wants to make sure they do not end up with 11
different contracts.
Commissioner Gordon made reference to the North Chatham, Chapel Hill, and Carrboro
contracts and these have been cancelled. She said that she is not sure they should wait until
the Orange Rural contract is finished because there may be some concerns. She wants an
update on the contract process with these three departments.
Michael Talbert said that the proposed contract with Orange Rural is the co-location of
one ambulance and not a contract for fire protection. This is a separate contract for the three
departments of North Chatham, Chapel Hill, and Carrboro. He said that staff will be coming
back to the Emergency Services Work Group on October 16th with a recommendation for the
work group to consider. If the work group endorses the plan, staff will continue meeting with
the state, management, the Boards of the entities, and will schedule a work session between
now and the end of the year with the idea that if it all works out there could be action as early
as the first meeting in January. This would be early enough for the changes that need to be
made. The first step is the work group endorsing this.
Commissioner McKee said that the 112 homes that were a Class 10 rating was the driver
in this issue. These homes were at risk of extreme increases in their insurance or no
insurance.
Michael Talbert said that he distributed a newer contract tonight for the three
departments. There must be new contracts in place by July 1, 2013. He went through the
North Chatham contract. The first page is similar to the 1992 contracts.
The changes come on #3. Chatham County spells out the correction percentage they
anticipate on the taxes and how they are going to pay the departments at the first of the month
following the collections. The County currently pays once a quarter, so it would be a change.
Item #4 says, "shall provide adequate fire protection services and will provide necessary
equipment personnel and other resources as determined by the North Carolina Department of
Insurance." It goes on to say that, "the district will maintain at least a rating of 9s." This puts
the burden on the fire department to maintain that rating. It goes further to define rescue and
first responder, and fire is already defined by the state statute.
Item #7, the contract with North Chatham calls for an annual audit by a certified public
accountant, which is then turned in to the County Commissioners by December 1 St of the next
year. The County's contracts do not currently call for an audit.
Item #10, in the event that the fire department is dissolved for any reason, it spells out
how the assets of that fire department would be distributed, where they would go, and how
they would be used within the existing district. This is not currently part of the County's
contract.
Item #11 is completely new and goes into the idea of hold harmless and insurance.
Michael Talbert said that this is an example and it might be something that Orange
County could use going forward.
Commissioner Gordon asked to spell out fire, rescue, and first responder since this is for
the North Chatham fire department.
Michael Talbert said that all of this is to be worked out.
Commissioner McKee suggested that as a first step that the County Commissioners let
the departments and management work out these contracts before they come to the Board of
County Commissioners. He said that the County Commissioners should keep the political
aspect out of it now.
Commissioner Yuhasz agreed with Commissioner McKee as far as the process but he
would like to see paragraph 4 expanded to include more specifics.
Commissioner Gordon said that her concern is that if this is brought back to Board of
County Commissioners in January then there is time to work out the kinks. But if it comes
later, there is no time to make a choice and they have to go with staff presents to them. She
would like to get the technical details get worked out before January so that there is time for
review.
Michael Talbert said that they would work as fast as possible.
SORS Chief Matthew Mauzy made reference to Commissioner McKee's comment that
they may need to keep times by hands for responses to get quality statistics. He said that he
supports a new CAD system. He wants to make sure that everyone is a partner in this and is
working together to make sure that this system is something that is needed.
New Hope Fire Chief Mike Tapp agreed with Matthew Mauzy and said that having these
meetings are great and he said that in the past the only interaction with the Board of County
Commissioners was when budgets were submitted. He said that starting this month, at their
Fire Chief's meeting, they will be submitting a quarterly report to the Board of County
Commissioners submitted through the Clerk's office.
Chapel Hill Fire Chief Dan Jones echoed SORS Chief Mauzy's comments and
complimented the Board of County Commissioners on the progress with Emergency Services
in the past two years. He said that the commitment the County Commissioners made is
starting to take effect. He said that the 9-1-1 center staffing levels are a key component and
need to be addressed. He said that all of this technology is great, but unless there is adequate
staff to operate it then it is null and void.
Commissioner McKee said that he wants to set a reasonable standard that can be met as
far as response times.
With no further items to discuss, the meeting was adjourned at 9:15 PM.
Bernadette Pelissier, Chair
Donna S. Baker, CMC
Clerk to the Board