HomeMy WebLinkAbout2012-212 EMS - EnviroSafe Inc for Emergency Preparedness Exercises $ 41,958 - „2/
[Departmental Use Only]
TITLE EnviroSafe
FY 2011 -2012
NORTH CAROLINA
SERVICES AGREEMENT UNDER$90,000.00
ORANGE COUNTY
This Services Agreement (herinafter "Agreement"), made and entered into this day
of May, 2012, ("Effective Date") by and between Orange County, North Carolina a body politic
and corporate of the State of North Carolina (hereinafter, the "County") and EnviroSafe
Consulting and Investigations Inc., (hereinafter,the "Provider").
WITNESSETH:
That the County and Provider, for the consideration herein named, do hereby agree as
follows:
1. Services
a. Scope of Work.
i) This Agreement is for services to be rendered by Provider to County with respect to:
Full Scale Emergengy Preparedness Exercise based on the Homeland Security
Exercise and Evaluatoin Program standards.
ii) By executing this Agreement, the Provider represents and agrees that Provider is
qualified to perform and fully capable of performing and providing the services
required or necessary under this Agreement in a fully competent, professional and
timely manner.
iii) Time is of the essence with respect to this Agreement.
iv) The services to be performed under this Agreement consist of Basic Services, as
described and designated in Section 3 hereof. Compensation to the Provider for
Basic Services under this Agreement shall be as set forth herein.
2. Responsibilities of the Provider
a. Services to be provided. The Provider shall provide the County with all services
required in Section 3 to satisfactorily complete the Project within the time limitations set
forth herein and in accordance with the highest professional standards.
b. Standard of Care.
i) The Provider shall exercise reasonable care and diligence in performing services
under this Agreement in accordance with the highest generally accepted standards
of this type of Provider practice throughout the United States and in accordance
with applicable federal, state and local laws and regulations applicable to the
performance of these services. Provider is solely responsible for the professional
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quality, accuracy and timely completion and/or submission of all work related to
the Basic Services.
ii) Provider shall be responsible for all errors or omissions, in the performance of the
Agreement. Provider shall correct any and all errors, omissions, discrepancies,
ambiguities,mistakes or conflicts at no additional cost to the County.
iii) The Provider shall not, except as otherwise provided for in this Agreement,
subcontract the performance of any work under this Agreement without prior
written permission of the County. No permission for subcontracting shall create,
between the County and the subcontractor, any contract or any other relationship.
iv) Provider is an independent contractor of County. Any and all employees of the
Provider engaged by the Provider in the performance of any work or services
required of the Provider under this Agreement, shall be considered employees or
agents of the Provider only and not of the County, and any and all claims that may
or might arise under any workers compensation or other law or contract on behalf
of said employees while so engaged shall be the sole obligation and responsibility
of the Provider.
v) Provider agrees that Provider, its employees, agents and its subcontractors, if any,
shall be required to comply with all federal, state and local antidiscrimination
laws, regulations and policies that relate to the performance of Provider's services
under this Agreement.
vi) If activities related to the performance of this Agreement require specific licenses,
certifications, or related credentials Provider represents that it and/or its
employees, agents and subcontractors engaged in such activities possess such
licenses, certifications, or credentials and that such licenses certifications, or
credentials are current, active, and not in a state of suspension or revocation.
3. Basic Services
a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows
(fully describe services to be provided): See Attachement 1
4. Duration of Services
a. Term. The term of this Agreement shall be from May 15, 2012 to August 31, 2012.
b. Scheduling of Services.
i) The Provider shall schedule and perform his activities in a timely manner.
ii) Should the County determine that the Provider is behind schedule, it may require
the Provider to expedite and accelerate his efforts, including providing additional
resources and working overtime, as necessary, to perform his services in
accordance with the approved project schedule at no additional cost to the
County.
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iii) The Commencement Date for the Provider's Basic Services shall be May 15,
2012.
5. Compensation
a. Compensation for Basic Services. Compensation for Basic Services shall include all
compensation due the Provider from the County for all services under this Agreement
except for any authorized Reimbursable Expenses which are defined herein. The
maximum amount payable for Basic Services shall not exceed forty one thousand nine
hundred fifty eight Dollars ($41,958). Payment for Basic Services shall become due and
payable within thirty (30) days of Provider properly invoicing County. Payment shall be
subject to provisions of Section 5(b).
b. Disputes. In the event the amount stated on an invoice is disputed by the County, the
County may withhold payment of all or a portion of the amount stated on an invoice
until the parties resolve the dispute. Should Provider fail to perform its duties under the
terms of this Agreement, County may, without fault or penalty, withhold any payment
associated with the work to be performed until such time as said work is completed.
c. Additional Services. County shall not be responsible for costs related to any services in
addition to the Basic Services performed by Provider unless County requests such
additional services in writing and such additional services are evidenced by a written
amendment to this Agreement.
6. Responsibilities of the County
a. Cooperation and Coordination. The County has designated (Frank Montes de Oca) to
act as the County's representative with respect to the Project and shall have the authority
to render decisions within guidelines established by the County Manager and/or the
County Board of Commissioners and shall be available during working hours as often as
may be reasonably required to render decisions and to furnish information.
7. Insurance
a. General Requirements. The Provider shall purchase and maintain and shall cause each
of his subcontractors to purchase and maintain, during the period of performance of this
Agreement:
i) Worker's Compensation Insurance for protection from claims under workers' or
workmen's compensation acts;
ii) Comprehensive General Liability Insurance covering claims arising out of or
relating to bodily injury, including bodily injury, sickness, disease or death of any
of the Provider's employees or any other person and to real and personal property
including loss of use resulting thereof;
iii) Comprehensive Automobile Liability Insurance, including hired and non-owned
vehicles, if any, covering personal injury or death, and property damage; and
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iv) Professional Liability Insurance, covering personal injury, bodily injury and
property damage and claims arising out of or related to the performance under this
Agreement by the Provider or his agents, Providers and employees.
b. Insurance Rating. The minimum insurance rating for any company insuring the Provider
shall be Best's A.
c. Limits of Coverage. Minimum limits of insurance coverage shall be as follows:
INSURANCE DESCRIPTION MINIMUM REQUIRED COVERAGE
• Worker's Compensation Limits for Coverage A - Statutory State of N.C.
Coverage B - Employers Liability
$500,000 each accident and policy limit and disease each
employee
• Commercial General Liability $1,000,000 Each Occurrence; $2,000,000 Aggregate.
• Automobile Liability Combined Single Limit $500,000
• Professional Liability N/A
d. Additional Insured. All insurance policies (with the exception of Worker's
Compensation and Professional Liability) required under this Agreement shall name the
County as an additional insured party. Evidence of such insurance shall be furnished to
the County, together with evidence that each policy provides the County with not less
than thirty (30) days prior written notice of any cancellation, non-renewal or reduction
of coverage.
8. Indemnity
a. Indemnity. The Provider agrees to defend, indemnify and hold harmless the County
from all loss, liability, claims or expense, including attorney's fees, arising out of or
related to the Project and arising from bodily injury including death or property damage
to any person or persons caused in whole or in part by the negligence or misconduct of
the Provider except to the extent same are caused by the negligence or willful
misconduct of the County. It is the intent of this provision to require the Provider to
indemnify the County to the fullest extent permitted under North Carolina law.
9. Amendments to the Agreement
a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional
compensation or a change in duration of this Agreement shall be made by a written
Amendment to this Agreement executed by the County and the Provider. The Provider
shall proceed to perform the Services required by the Amendment only after receiving a
fully executed Amendment from the County.
10. Termination
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a. Termination for Convenience of the County. This Agreement may be terminated without
cause by the County and for its convenience upon seven (7) days' prior written notice to
the Provider.
b. Other Termination. The Provider may terminate this Agreement based upon the County's
material breach of this Agreement; provided, the County has not taken all reasonable
actions to remedy the breach. The Provider shall give the County seven (7) days' prior
written notice of its intent to terminate this Agreement for cause.
c. Compensation After Termination.
i) In the event of termination, the Provider shall be paid that portion of the fees and
expenses that it has earned to the date of termination, less any costs or expenses
incurred or anticipated to be incurred by the County due to errors or omissions of
the Provider.
ii) Should this Agreement be tenninated, the Provider shall deliver to the County
within seven (7) days, at no additional cost, all deliverables including any
electronic data or files relating to the Project.
d. Waiver. The payment of any sums by the County under this Agreement or the failure of
the County to require compliance by the Provider with any provisions of this Agreement
or the waiver by the County of any breach of this Agreement shall not constitute a
waiver of any claim for damages by the County for any breach of this Agreement or a
waiver of any other required compliance with this Agreement.
11. Additional Provisions
a. Limitation and Assignment. The County and the Provider each bind themselves, their
successors, assigns and legal representatives to the terms of this Agreement. Neither the
County nor the Provider shall assign or transfer its interest in this Agreement without the
written consent of the other.
b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights
of respective parties hereunder shall be governed by the laws of the State of North
Carolina.
c. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages
with respect to any provision of, or the perfoiniance or non-performance of, this
Agreement shall be brought in the General Court of Justice of North Carolina sitting in
Orange County, North Carolina. It is agreed by the parties that no other court shall have
jurisdiction or venue with respect to such suits or actions. The Parties may agree to
nonbinding mediation of any dispute prior to the bringing of such suit or action.
d. Entire Agreement. This Agreement represents the entire and integrated agreement
between the County and the Provider and supersedes all prior negotiations,
representations or agreements, either written or oral. This Agreement may be amended
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only by written instrument signed by both parties. Modifications may be evidenced by
facsimile signatures.
e. Severability. If any provision of this Agreement is held as a matter of law to be
unenforceable, the remainder of this Agreement shall be valid and binding upon the
Parties.
f. Ownership of Work Product. Should Provider's performance of this Agreement generate
documents, items or things that are specific to this Project such documents, items or
things shall become the property of the County and may be used on any other project
without additional compensation to the Provider. The use of the documents, items or
things by the County or by any person or entity for any purpose other than the Project as
set forth in this Agreement shall be at the full risk of the County.
g. Non-Appropriation. Provider acknowledges that County is a governmental entity, and
the validity of this Agreement is based upon the availability of public funding under the
authority of its statutory mandate.
In the event that public funds are unavailable and not appropriated for the performance of
County's obligations under this Agreement, then this Agreement shall automatically
expire without penalty to County immediately upon written notice to Provider of the
unavailability and non-appropriation of public funds. It is expressly agreed that County
shall not activate this non-appropriation provision for its convenience or to circumvent
the requirements of this Agreement, but only as an emergency fiscal measure during a
substantial fiscal crisis.
In the event of a change in the County's statutory authority, mandate and/or mandated
functions, by state and/or federal legislative or regulatory action, which adversely affects
County's authority to continue its obligations under this Agreement, then this Agreement
shall automatically telininate without penalty to County upon written notice to Provider
of such limitation or change in County's legal authority.
h. Notices. Any notice required by this Agreement shall be in writing and delivered by
certified or registered mail, return receipt requested to the following:
Orange County Provider's Name
Attention: Director Kevin Dull, President/CEO
P.O. Box 8181 17 SE Court Sq., Suite 204
Hillsborough, NC 27278 Graham, NC 27253
IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have
hereunder set their hands and seal, all as of the day and year first above written.
ORANGE COUNTY: PROVIDER.
By: /I /
By:
I
Frank Clifton, Coun 4 anager Kevi , President/CEO
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This instrument has been approved as to technical content.
►:., I
Fran 7 o'tes de Oca, Department Director
This instrument has been pre-audited in the manner required by the Local Government Budget
and Fiscal Control Act.
44.CAd A ALL
Clarence G. Grier, Office of the Finance Director
This i çtrj me AA been approved as to form and legal sufficiency.
Annett M. Mo ore, Office • the County Attorney
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Proposal for
Services
Orange County 2012 Exercise Series
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Submitted by.
EnviroSafe
Expertise
consult ng&Investigations,stigations NC , Inc.I7 SE Court Square
Suite 204 C s F Graham,-4896G/o b 8, Experience — Local
Orange County 2012 Exercise Series Proposal envi r®SAFE
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Table of Contents
Letter of Transmittal 3
Understanding 4
Approach 4
Project Development 4
Phase 1• 5
Phase 2 5
Project Plan 6
Profile, Qualifications and Technical Expertise 11
Organizational Structure 11
Management Organizational Chart 12
Management Approach 12
Staffing 13
Corporate Experience and Past Performance 13
References 19
Timeframe 20
Proposed Project Schedule 20
Other Forms 21
Equal Opportunity Employment Disclaimer 21
Drug Free Workplace Disclaimer 21
Appendix A: Project Team Curriculum Vitaes• 22
Appendix B: Cost 37
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Letter of Transmittal
April 18, 2012
Captain Darshan Patel
Emergency Management Coordinator
Orange County Emergency
Orange County 2012 Exercise Series Proposal
Dear Capt. Patel,
It is with great pleasure that we offer the services of EnviroSafe Consulting and Investigations,
Inc. to Orange County for your upcoming project. Enclosed you will find our complete proposal
and quotation for the planning, execution, and follow-up for this project. EnviroSafe proposes to
plan and facilitate a project series to evaluate plans and systems of approach when responding to
a scenario that results in activating multiple Emergency Operations Centers (EOC) as well as a
fully functional general population shelter. These projects include thorough review of current
plans and systems in place; a functional EOC exercise; a Full Scale Shelter Exercise as well as
documentation and improvement plans to enhance current systems and plans.
EnviroSafe brings to this project over 16 years of planning experience along with a staff that has
a broad array of federal, state and local Emergency Management, Public Health, Hospital
Emergency Preparedness, Emergency Response, Law Enforcement, and Municipal and
Corporate emergency planning experience. Our project planning team will utilize the experience
and skills of each team member to ensure that the project is well organized and that expectations
are exceeded.
The following individual is authorized to negotiate and enter into binding legal documents with
Orange County on behalf of EnviroSafe Consulting and Investigations, Inc.
D. Kevin Dull, President and CEO
17 SE Courthouse Square, Suite 204
Graham,N.C. 27253
Phone: 336.226.4896
Respectfully Submitted,
Derrick M. Duggins
Director,Planning and Design
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Understanding
It is the understanding of EnviroSafe,that Orange County Emergency Services (OCES) is
seeking a proposal to develop and execute a two-phase exercise series for Orange County in
conjunction with partnering agencies with similar responsibilities for response and coordination
during a large multi jurisdictional event. It is also the understanding that EnviroSafe will deliver
phase 1 this exercise simultaneously within the County Emergency Operations Center as well as
EOCs within the University of North Carolina,UNC Hospital, Town of Chapel Hill, Town of
Carrboro, and the Town of Hillsborough. EnviroSafe will deliver Phase 2 of the exercise series
within the Orange County EOC and a general population shelter designated by the planning
team. EnviroSafe understands that Orange County wishes to have this exercise series delivered
in accordance with Homeland Security Exercise and Evaluation Program(HSEEP) guidance.
This includes all planning meetings, support documentation and after action reports with
improvement plans.
EnviroSafe will work with the selected County planning team to develop objectives for the
participants and implement a plausible scenario to test the objectives. Then EnviroSafe will
deliver feedback and recommendations based on expert analysis to improve systems for meeting
the objectives as compared to standing procedures in place by the entities that make up Orange
County.
Approach
Project Development
Process
While EnviroSafe has global experience, the company uses its local expertise to develop and
deliver customized services for its clients.
EnviroSafe uses HSEEP protocol to guide exercise planning meetings in conjunction with a
planning tool that the company has developed to manage large-scale projects. The master
planning tool created by EnviroSafe effectively coordinates all planning and exercise services
based on tasks and activities required by service agreements. The planning tool generates charts
of task completion and can be customized for project needs.
EnviroSafe will facilitate an Initial Planning Conference, Mid Term Planning Conference and
Final Planning Conference with the County planning team. However, additional meetings may
be required which EnviroSafe can accommodate should the need arise.
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EnviroSafe will work closely with the County Exercise Planning Team to develop an exercise
series to validate stakeholder roles, expectations, and test the effectiveness of operational
systems and plans. This exercise series will be tailored to the needs of participating departments
as well as other partners deemed necessary by the County Exercise planning team. All exercise
scenarios and injects will adhere to the overall goals and objectives of the project as required by
the planning team.
Phase 1:
Functional Exercise (FE)
A functional exercise will be formed around the County's Emergency Operations Center and
their partnering agencies' Emergency Operations Centers where systems and plans will be
operationally evaluated. The objectives for the functional exercise will be developed by
EnviroSafe and the County planning team in order to meet overarching objectives developed
during the Initial Planning Conference as described later in this proposal. These objectives will
focus on the activation of the Emergency Operations Centers as well as communication amongst
them through standardized streams and other methods deemed in place by the agencies. Within
the understanding of providing opportunity for all partners to participate throughout the EOCs;
EnviroSafe is proposing to facilitate the Functional Exercise simultaneously at all facilities.
In preparation for the exercise conduct, EnviroSafe will develop a cache of exercise injects to be
utilized. This cache of injects can be considered similar in nature to a Master Scenario Events
List (MSEL). The difference with EnviroSafe's delivery method is that there is not a "standard
timeline" approach to the inject delivery. The method in which injects are placed into exercise
play is determined on the operational responses to the scenario by the participants. The
EnviroSafe Senior Exercise Controller in conjunction with a SIMCELL Controller will make a
subjective decision as to which injects will be delivered and when. This allows for a realistic
approach to incoming messages based on the decisions and course of action by the participants.
A Hotwash conference will occur on the day of the functional exercise event at each location. All
exercise participants will be invited to attend the Hotwash conference with verbal recreation of
the exercise event test areas. Players will have the opportunity to voice their concerns and speak
openly about lessons learned regarding challenges to enacting and operating within their agency
protocols. Community partner participants will also have the opportunity to provide interactive
feedback during the Hotwash conference. The Hotwash conference will provide another
opportunity to collect and record exercise data to be used in the formal after action report. After
action reports will be prepared and targeted for the overall population of participating agencies.
Phase 2
Full Scale Exercise (FSX)
Full Scale Exercise:
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Exercise participants will report to their assigned exercise venue and sign in at a
registration desk. Each participant will be issued an exercise badge, given the player
handout, and directed to the briefing for his or her role in the exercise. Controllers will
conduct exercise briefings.
The exercise will be conducted based on the developed Exercise Plan and expected
actions focusing on objectives determined during the planning process. An emergency
scene will be simulated so that a full-scale response can take place. The simulation may
involve victim actors, props, and small details such as smoke can be added. EnviroSafe
will work with the County to provide appropriate props and expertise on simulations in
order to comply with HSEEP standards and ensure safe realism.
If at any time the Full Scale Exercise warrants a simulated event requiring a weapon to be
utilized, such as terrorism; a very rigid Weapons Safety Program will be implemented
that requires actors, victims, and all Law Enforcement personnel to go through a 3 tiered
safety check. The checks are conducted under the supervision of the local jurisdiction
having authority and an EnviroSafe staff that has served in a previous career at the
executive level of a Tactical Special Response Team within Law Enforcement. A zero
tolerance policy is always in place during an exercise which is enforced by a full time
Exercise Safety Officer.
The response to the scene would be guided through injects or exercise control to ensure
that key triggers take place. Victim actors will be arranged in coordination with the
Exercise Design Team in order to ensure participation by and appropriate type of actor.
Victim actors will be utilized to simulate casualties, evacuees, and victims needing
treatment.
The players will use emergency response plans to determine actions and procedures to
respond based on the scenario. Players would be expected to respond to the incident
scene, determine appropriate perimeters, and effectively take action while utilizing
incident management. The response activities can be coordinated full-scale by activating
an Emergency Operations Center. Any aspects which cannot be easily exercised full-
scale will be simulated using a SimCell. The SimCell operators will function as outside
agencies for injects coming in to the players as well as a resource for the players to call to
request updates and incident information. The SimCell operators will coordinate with the
Exercise Design Team to ensure that information being provided from the SimCell on
behalf of an outside agency is accurate.
Project Plan
This section will provide detailed information about EnviroSafe's strategy to achieve the
objectives outlined in the Request for Proposal prepared by OCES. The suggested Work Plan in
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this section is subject to approval by OCES and may be adapted to meet the needs of exercise
participants.
A minimum of three Exercise Planning Meetings with the County planning team will be held for
the exercise Series following HSEEP guidelines. The purpose of the planning meetings will be
to discuss exercise design based on objectives developed by the planning team. Scenario
elements will be finalized and appropriate changes made. In addition,the planning meetings will
be utilized to finalize the participant list and approve exercise methodology and exercise support
requirements. Minutes of these meetings will be provided by EnviroSafe and will be received by
Orange County as they deem necessary.
EnviroSafe will ensure that this project series is NIMS compliant and that all exercise and
evaluation activities are developed in accordance with HSEEP guidelines. Specifically,
EnviroSafe has adopted a company-wide policy that dictates that all exercises and training are
HSEEP compliant. This policy further requires that, as we develop exercise objectives, all staff
utilizes the SMART format during the process.
1. Summary of tasks and Vendor Responsibilities
In order to support all U.S. Department of Homeland Security Exercise and Evaluation Program
(HSEEP)methodologies, EnviroSafe agrees to deliver exceptional service in the areas listed
below:
• Project Management Lead
• Exercise Planning Team Lead and Coordination
• Development of Concepts and Objectives
• Planning Conferences Lead and Documentation
• Extent of Exercise Play and Determination
• Development of Exercise Plan
• Execute and Control Exercise
• Development of Facilitator Handbooks
• Conduct of Hotwash/Hotwash Conference
• Development and Delivery of After Action Report (AAR)/Improvement Plan
2. Exercise Documents
The EnviroSafe Project Lead will coordinate with selected planning team members to prepare
the:
• Exercise Plan(ExPlan)
• Participant feedback forms
• Facilitator Handbooks
• Other supporting documents deemed necessary by the planning team
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All of the above documents will be prepared and sent to the County planning team for approval.
They will be reviewed, edited and returned to EnviroSafe within three weeks from the time that
they were received. As previously stated, all documents are prepared according to HSEEP
guidance.
3. Initial Planning Conference!Concept and Objectives Meeting with County Planning Team
Upon award of this contract, EnviroSafe will contact the Orange County Point of Contact (POC)
to arrange a meeting to discuss the specific expectations for the exercise series, the list of
potential partner agencies for the exercises, and the anticipated timeline. At this time, the
County Planning Team will share plans, protocols, policies and procedures, and any other
documentation which will assist EnviroSafe in moving forward with this project.
The following items will be discussed and agreed upon by participants:
• Exercise scope
• Target Capabilities
• Exercise objectives
• Exercise purpose
• Exercise schedule
• Exercise scenario
• Exercise location
• Exercise details specific to this p 'rct
• Dates for further planning conferences
Other issues to be determined at the IPC include determination of other agency involvement and
individuals that should be invited to participate in exercise planning activities. Action items will
be identified, responsibilities will be assigned, and the date for the next planning meeting will be
set. At this time, agenda items for the next meeting will be discussed. Minutes for all planning
meetings will be prepared and distributed to Planning Team members within ten working days of
the meeting.
4. Mid-Term Planning Conference (MPC)
The Project Lead will prepare and distribute the MPC agenda and invitee list prior to the MPC
meeting. The Planning Team will meet at a designated area to discuss the following items:
• Resolution of any items from the IPC
• Staffing for exercise
• Scenario for functional exercise
• Timeline
• Review of all draft exercise documents
• Exercise logistics
• Date for the exercise (if not already set) and Final Planning Conference
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The minutes and action items for the MPC will be prepared and distributed to Planning Team
members within ten working days of the meeting. During the time between the MPC and FPC,
EnviroSafe staff will finalize all exercise documents with input from the POC. If additional
conference-call planning meetings are required, the EnviroSafe Project Lead will schedule and
facilitate such meetings.
5. Final Planning Conference
The Final Planning Conference will be held at a designated meeting area and all Planning Team
members and interested community partners will be invited to attend. The following items will
be discussed at the FPC:
• Procedures for exercise conduct
• Review and approve all final drafts of exercise materials
• Logistical requirements for exercise
• Review exercise objectives, design, and scope
6. Exercise Evaluation
Evaluation staff will observe and evaluate responses to the scenario using the Exercise
Evaluation Guide (EEG). As a part of the evaluation process, evaluators will attend the exercise
hotwash and make notes of any items identified by participants which should be included in the
EEG. The EnviroSafe staff research analyst will analyze exercise data in order to identify trends
and correlate measures of association.
The Participant Feedback Forms will also be used as an important part of the evaluation process.
Participant views are influenced by variables such as professional experience, personal
experience, level and quality of training, workplace environment, fear of failure, and other
variables. EnviroSafe surveys players using a Participant Feedback Form intended to capture
player perception. As a result, participant feedback forms illustrate the topics that players
identify as the greatest problems for overall response for their agency or department.
The information identified on feedback forms suggests performance issues such as activities
performed well or those requiring improvement. In this case, the information from feedback
forms suggests how agencies perceive their preparedness, which is not the same as capability.
For instance, we find that with some agencies, the leadership group may have developed a new
plan, but frequency with which staff practices the plan is insufficient. The plan may not have
been tested, and yet its existence leads many to believe that the agency is better prepared because
the plan exists. Without testing the plan and adopting changes, no one can know how effective it
will be.
Beyond evaluator observations and inquiries, players often focus on problems affecting their
immediate jobs and may fail to see the big picture. A connection must be made between player
perceptions and true capabilities to close the gap of understanding. For the manager charged with
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training and preparing staff from multiple agencies or departments during an emergency
situation, this assessment provides a tool for addressing agency integration. This analysis
provides a look at what players believed were problems, and issues that were found by subject
matter experts to be actual response capabilities or concerns. In the analysis portion of this
section, we identify gaps of understanding and interpret how this affects the overall response
effort. The analysis derived from Participant Feedback Forms provides a third-dimension to
exercise evaluation beyond player performance and evaluator observations.
7. After Action Report(AAR)
The format of the AAR submitted by the Project Lead to OCES will follow the example given in
HSEEP Guide, Volume III, Appendix A. The AAR will contain an executive summary, exercise
overview, exercise design summary, analysis of capabilities tested, improvement plan, and the
participant feedback summary. Detailed comments recorded by evaluators during the hotwash
will be included in the AAR.
The Project Lead will provide a preliminary AAR to the County planning team within thirty days
of the exercise for comments and revisions. If needed, an agency POC will have fourteen days
to review the AAR and submit any changes or revisions. After the comments and revisions have
been received by the Project Lead, a final AAR and Corrective Action Plan will be submitted.
8. Client Relationship Management
EnviroSafe's POC will maintain communications with the POCs for the County planning team to
coordinate with the client on any schedule changes or required services. EnviroSafe has a
dedicated FTP website with password protection to allow our clients to access electronic project
documents and materials at any time. Electronic materials are uploaded as quickly as they are
prepared per service requirements at no additional cost to Orange County.
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6foWU Etp•riSee•-Loeaf EoP0,I$o
Profile, Qualifications and Technical Expertise
EnviroSafe Consulting and Investigations, Inc. (EnviroSafe) is a professional Emergency
Management/Homeland Security firm that offers a variety of comprehensive emergency
preparedness services to clients in the public and private sectors. EnviroSafe was founded in
1996 and is incorporated in Graham, North Carolina, where our headquarters are located.
EnviroSafe services are based on industry best practices and expert staff knowledge of
Emergency Management, Industrial Health, Hospital Emergency Preparedness, Public Health,
and Public Safety disciplines.
EnviroSafe specializes in planning, training, and exercise development and facilitation for both
private sector and government clients throughout the United States and its territories. EnviroSafe
also prepares and exercises Emergency Operations Plans and Continuity of Operations Plans,
and has executed numerous training courses to prepare first responders, public health, public
safety, and hospital staff members for threats that are appropriate to their jurisdictions.
EnviroSafe also performs Hazard Vulnerability Assessments for hospitals and municipalities as
well as Department of Homeland Security Hazard Vulnerability Assessments for companies and
facilities that work with materials which could be considered valuable to terrorists.
The services of EnviroSafe are designed to address both comprehensive and specific needs of our
clients, including, but not limited to developing plans and conducting training, seminars, and
exercises. In addition to having substantial industry experience, EnviroSafe staff also has
extensive experience in various fields and jurisdictions that include state and local emergency
management, hospital emergency preparedness, firefighting, emergency medical response, law
enforcement, hazardous materials response, and public health preparedness. Much of this real-
world experience was gained while serving in leadership roles in both private sector and
governmental positions. This experience provides a wide range of invaluable, practical
knowledge of emergency response and healthcare systems. The broad base of knowledge within
the EnviroSafe team results in thorough and complete emergency preparedness products for the
client.
Organizational Structure
EnviroSafe is wholly privately owned with S-corporation status. EnviroSafe has no subsidiaries,
affiliates, parent companies, or related entities. President and Chief Executive Officer (CEO) D.
Kevin Dull is the sole owner and controlling equity holder of EnviroSafe.
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Management Organizational Chart
Board of
Advisors
EnviroSafe
President and
CEO
f i
Training and Business
Office Planning and
Compliance Manager/HR
Administration Design Division
• Division Manager' .
Public Training
Assistance Exercise Design � Planning
• Division, • Specialists
Field
Deployment Exercise Staff
• Staff •
The Planning and Design Division (shown above) houses all homeland security related planning,
training, and exercise services. Management of this division is the responsibility of Derrick
Duggins, Director of Planning and Design who reports to company President and CEO, D. Kevin
Dull.
EnviroSafe has not experienced organizational changes such as divestitures, acquisitions, or
spin-offs in the past two years, nor does it have plans to undergo organizational changes in the
future.
Management Approach
The management group of EnviroSafe leverages more than a combined 120 years of senior-level
experience in emergency management, health care, and public safety to ensure total quality
service and customer satisfaction. EnviroSafe personnel prioritize client needs to maintain
effective working relationships. If updates or changes in the project are necessary due to changes
in the client's requirements,the EnviroSafe project team will work together with the client to
form a plan that effectively adapts to the change. Collaboration and teamwork are hallmarks of
all EnviroSafe projects.
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Orange County 2012 Exercise Series Proposal e nvi r®SAFE
GloEal EsOaria ncI-local E•ps,t sa
The project team gathers for face-to-face weekly meetings on each project. The project team is
then evaluated and updated with additional training. Necessary subject matter expertise is
incorporated within the project team to effectively assist staff with project-specific information
as needed.
Upon completion of all projects undertaken by EnviroSafe, a client evaluation is performed. The
results of the evaluation are analyzed and shared with all project and management staff as well as
the advisory board. At that time, any needed procedural changes and updates are made in order
to improve EnviroSafe processes.
Staffing
Proposed Env iroSafc Project Planning 'I'cam and Responsibilities
Team Member Project Position Responsibilities
D. Kevin Dull Contract Manager President and CEO, EnviroSafe; Senior
manager of all contract services
Derrick Duggins Project Manager Director of Planning and Design,
EnviroSafe; Primary point of contact(POC)
with OCES, staffing coordinator, controller
during exercises, and continuity of
operations manager for all contract services
Dewayne West, CEM Planning and Design Past IAEM President. Planning and design
Specialist team member, senior exercise evaluator.
Subject Matter Expert for Emergency
Operations Center Management.
Morgan Roseborough, Planning and Design Planning and Design Specialist, EnviroSafe;
MEd. CBCP Specialist Subject Matter Expert, exercise evaluator,
Elizabeth Ryan, CBCP Planning and Design Planning and Design Specialist, EnviroSafe;
Specialist Subject Matter Expert
Joe Phillips ETACS Support Chief Technology Officer, EnviroSafe
Additional Staff will be assigned to the project as needed based on objectives developed through
project planning.
As the additional staff is assigned, CVs will be available upon request.
Corporate Experience and Past Performance
EnviroSafe has provided services to a wide array of public and private organizations including
disciplines ranging from public health, to county and state administrations as well as multi-
national corporations.
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Orange County 2012 Exercise Series Proposal envi r®SAFE
Global Exporisncs-toes!Expertise
Since EnviroSafe staff has practical work experience in the Emergency Management and
Preparedness fields, we are fully prepared to offer our expertise and experience in order to plan
and execute the delivery of an exercise series for Orange County. Our lead staff members
assigned to this project have a broad range of experience and understand the systems, processes,
and organizations that create an overall preparedness and emergency response infrastructure and
the value of utilizing training and planning as key preparedness tools for meeting today's
challenges. The staff members have worked within local, state and regional concepts and
structures throughout most of their careers and are familiar with the critical steps needed to build,
implement and sustain collaborative methodology that surrounds a successful approach to
disaster preparedness.
EnviroSafe has worked extensively and continuously with local and state as well as regional
clients to provide planning, training and exercises as well as general consult meeting
requirements of regulatory agencies such as Department of Homeland Security to progress and
strengthen partnerships within the respective jurisdictions. EnviroSafe has worked with the
University of North Carolina University System to provide a system All-Hazard Emergency
Operations Plan as well as tabletop and full scale active shooter exercises for each of the 17
Universities that encompass the UNC System. Most Universities within the system have asked
EnviroSafe to assist in providing Individual Emergency Operations Plans and Continuity Plans
as well as additional Tabletop,Functional and Full Scale Exercises.
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Orange County 2012 Exercise Series Proposal ������^ ���^
en vi ov `�'v�x�v u_
v.""".","^_"""_Local Expertise
Sample u[ Re|uh`u Project Experience
•
The University of North Carolina General Administration contracted with
En's iroSafe to develop an ons Plan. This plan was designed as
ao overall guide 10 the n`it' adnu, preparedness, response and recovery actions of
0
the General Administration and provided an array of processes 10 follow during a
major event affecting any of the UNC Campuses. EnviroSafe staff reviewed current plans and
related documents as well as interviewed key personnel to determine the best course of actions,
document those actions, and provide a checklist for ease of use during an event.
The University of North Carolina General Administration contracted with
• I�ovimoS�e to provide all Design and {�ooductfor 16 Tabletop and 15 Full Scale
exercises at all 17 of the UNC campuses. The scenarios ranged from Active
',, ,.:14:\ if.., Shooter scenarios, bioterrorism, mass fatality, improvised explosive device, mass
fatality weather events, and chemical releases. These exercises included
activation of the university EOP plans as well as the regional response plans for
the universities.
��
���� Winston-Salem/Forsyth County Emergency Management contracted with
EnviroSafe to develop its Standard Operating Guide(SOG) for Emergency
����^ Operations Center activation. As part of this p 'ect, meetings were held to
Emergency discuss best practices,practical tools, and Chv and County mpeoiflcneeds. A
seminar was presented to emergency management staff for introduction and
review of the newly developed 8(]G. Two tabletop exercises were conducted to present EOC
concepts to the community partners who would be working in the EOC during an emergency.
The final phase of the project was the conduct and evaluation of a functional exercise including a
shift change for EOC personnel. In 2010, EnviroSafe developed and delivered EOC workshops
which will be followed up later this year with full-scale exercise involving EOC activation.
-- North Carolina Emergency Management contracted with EnviroSafe to
:•`3k conduct Operation Pandemic CIPHER, the North C omo li ou Statewide Pandemic
c
Influenza Full-Scale Exercise (FSE) which was the first of its kind in the United
^^^^'^'' ^''^'^. States. Pandemic CIPHER was a complex exercise that incorporated several
jurisdictions across the state and tested pandemic influenza and terrorism response capabilities.
It included full activation of the State Emergency Operations Center (EOC) and eight county
E0Co.
In preparation for the Pandemic CIPHER project, EnviroSafe staff conducted two, two-day
regional workshops on HSEEP guidelines and trained evaluators for the statewide exercise.
These workshops were unique in the fact that a DVD was created with short video clips of
common scenarios encountered during the evaluation of exercises. These Interactive Video
Evaluator Training Modules were shown and then facilitators opened discussion with
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Orange County 2012 Exercise Series Proposal envi r®s/4FE
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participants about how to best deal with the controller or evaluator issues encountered.
In conjunction with Pandemic CIPHER, EnviroSafe was used as a beta test for the Department of
Homeland Security Exercise Evaluation Guides (EEGs). EnviroSafe, working with the State of
North Carolina, utilized existing EEGs, provided feedback on their usefulness, and
recommended changes. This experience began EnviroSafe's proven track record in EEG
development and use.
EnviroSafe conducted a Summit for the Colorado Hospital Association
that was designed to provide the participants with an opportunity to
C'h;a evaluate and gather tools for updating their current mass evacuation
Colorado Hospital Associaton
plans. There were 179 participants, which were divided into groups
according to hospital size, region, etc. Each group of 10 was lead by a Facilitator, who kept the
participants on-task and asked a series of questions designed to elicit responses from each facility
regarding their mass evacuation planning needs. Information gathered during table discussions
was entered into EnviroSafe's ETACS system and the data was analyzed and reported after the
Summit.
The objectives of the 2009 CHA Summit were:
• To have statewide collaboration for hospital planning
• To produce a hospital evacuation plan draft
• To provide guidance for hospitals to tailor the template plan to individual facility needs
• To share best practices
• To provide consistency for evacuation planning
During this very successful 2009 Summit, the need was identified for further collaboration
among Colorado hospitals in determining the best ways to work together to plan for
emergencies.
The Metrolina Trauma (Regional) Advisory Committee sought the
services of EnviroSafe to plan, facilitate and evaluate a full-scale exercise
series. 28 regional hospitals, EMS agencies and Local Emergency
M TROLRr oMT,rtRirArUMA Operations Centers simultaneously responded to a simulated winter
weather event. This event caused facilities to examine their plans for
power outages, medical surge, communications, alternate care facilities, resource management
issues as well as other major events spawning from a major winter storm.
The Exercise Series was conducted utilizing all Homeland Security Exercise and Evaluation
Program (HSEEP) components. A comprehensive After Action Report was provided to the
Region to identify each respective partner's vulnerablities as well as capabilities to manage such
an event.
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Orange County 2012 Exercise Series Proposal envi r®SAFE
Global E.perienee-Local Expertise
EnviroSafe continues to work with the Greensboro Metropolitan Medical
Response System to provide training and exercises in order to evaluate current
capabilities in comparison to Hazard Vulnerability Assessments (HVAs) within
• , ' the multi- hospital, multi jurisdictional region. Most recently, EnviroSafe
" conducted a tabletop exercise that brought regional partners to a single location to
discuss management of resources and capabilites when providing alternate medical care facilities
should primary hospitals be compromised with influx of patient surge due to an outbreak of food
poisoning at a local college. EnviroSafe has been asked to continue with the evaluation and
provide a full-scale exercise allotting for an opportunity to set the plans and discussions to
action.
EnviroSafe was contracted by North Carolina Emergency Management to
provide a regional multi-county approach to examining continuity of operations of
local governments when faced with a disaster that interrupts vital services. From
1111. this series, Continuity of Operations plans for Harnett County, Brunswick County,
Iredell County, Johnston County, Duplin County, Alamance County, Alexander County Caswell
County, and Guilford County and all cities within these jurisdictions were developed. The
planning portion of this project began with initial meetings and workshops, followed by
development of departmental questionnaires and interviews. These plans in comparison to
Hazard Vulnerability Assessments (HVAs) identified risks of the respective counties and
provided a comprehensive approach to developing capabilities to lessen the effects of the
vulnerabilities.
EnviroSafe then provided each jurisdiction with an additional workshop to introduce the draft
plans and to finalize any changes or additions that department managers made. After the
workshop, each jurisdiction held either a tabletop exercise or a full scale exercise to test their
new plan.
AnMed Health Systems, Greenville Hospital System, Palmetto Baptist Hospital
COOP Exercise (Anderson, S.C., Greenville, S.C., Columbia, S.C.) In three
„tuElav„ta separate projects, EnviroSafe was contracted to design, conduct, and evaluate an
Axih W1tc,al 'u Welt
exercise based on Emergency Operations and COOP plans of three health systems
related to systems disruption. With an extensive background in EOP and COOP
plan development and exercises, our planning team worked with the hospitals to
assure that all components of the plans were properly addressed and followed with a
full scale exercise to test all components of the COOP plans.
rmmerro HEALTH
EnviroSafe designed, conducted, and evaluated a patient surge and
discharge functional exercise for St. Francis Hospital System in
BON SEcou s Greenville, SC. Using a severe weather scenario, the exercise completed
ST.FRANCIS HEALTH SYSTEM the following objectives: emergency discharge, review of surge and
decision making processes, and practice of critical thinking.
St. Francis Hospital System also completed a hospital evacuation full scale exercise involving
hospital nursing and command staff, as well as local first responders. The exercise required the
horizontal and vertical evacuation of patients, coordination between the hospital and first
responders, and incident management using HICS by command staff. Training on proper lifting
and moving of patients was conducted before the exercise.
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Orange County 2012 Exercise Series Proposal envi r®SAFE
Globs!E.O•risne•-Local Esp.russ
EnviroSafe contracted with the City of North Port, Florida on a three phase
c� c '12,„‘ project to write the Continuity of Operations Plan for the city, orient city
employees to the plan through departmental orientation sessions, and test the
plan through a full-scale exercise. The full-scale exercise required city
,.' employees to utilize the COOP in relocating to alternate facilities due to an
• 6g`R it i emergency evacuation of their primary location and successfully conduct daily
business. The City of North Port COOP followed guidance from FEMA.
North Carolina Emergency Management contracted with EnviroSafe to
conduct Operation Pandemic CIPHER, the North Carolina Statewide
Pandemic Influenza Full-Scale Exercise (FSE) which was the first of its kind
in the United States. Pandemic CIPHER was a complex exercise that
• - , incorporated several jurisdictions across the state and tested pandemic
"" `"`` ' "`a' influenza and terrorism response capabilities. It included full activation of
the State Emergency Operations Center (EOC) and eight county EOCs. Special emphasis was
given to resource management of federal, state, and local resources such as SNS and Chempak
assets.
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References
References
Brent Herron,CPP
Associate Vice President of Campus Safety and Emergency Operations
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill,N.C. 27514
919-962-4594
bherron(&,northcarolina.edu
Donald Campbell
Guilford County Emergency Management Coordinator
1002 Meadowood St.
Greensboro,NC 27409
336-641-6567
donald.campbell@guilford-es.com
Jody Moore
Emergency Management Coordinator
Moses Cone Health System
1200 North Elm St.
Greensboro,N.C. 27401
336-832-8001
jody.moore@mosescone.com
Jason Stogner
Regional Emergency Response Coordinator
Triad Regional Advisory Committee
942 South Main Street
Lexington,NC 27292
(336)248-4000
jrstognera,wfubmc.edu
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Orange County 2012 Exercise Series Proposal a nvi r®SAFE
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Timeframe
Proposed Project Schedule
The following is an example of a proposed project schedule for the HSEEP and NIMS compliant
Exercise Series. This schedule will be modified to accommodate the needs of the Exercise
Planning Team. EnviroSafe will be flexible with scheduling in order to fit the best interests of
the client.
Task Timeline Deadlines (adjustable by
OCES Planning Team)
Award of Contract
Initial Plannin• Conference TBD b Plannin• Team
Mid-Term Plannin• Conference TBD b Plannin• Team
Final Planning Conference No Later than 2 weeks prior to
exercise conduct
Functional Exercise Conduct Not Later than 6/30/2012
Hot Wash Immediate) followin• exercise
Draft AAR submitted Within 30 da s of exercise conduct
Final AAR/IP Within 14 da s of Count review
*Timelines are demonstrated above as suggested by the Orange RFP: Actual Timelines will be
determined by County Planning Team and EnviroSafe in accordance with client needs and
objectives.
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Orange County 2012 Exercise Series Proposal
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Global Exp•reene•—Local Export Ise
Other Forms
Equal Opportunity Employment Disclaimer
As a matter of policy, EnviroSafe Consulting and Investigations, Inc. does not use hiring,
promotional, disciplinary, or termination practices in reference to personnel decisions that
discriminate on the basis of race, color, creed, religion, age, sex, disability or national origin. All
of the above decisions are based on merit and ability as the only criteria.
Drug Free Workplace Disclaimer
EnviroSafe Consulting& Investigations, Inc operates a drug free workplace environment in
compliance and conjunction with its overall employment policies.
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Orange County 2012 Exercise Series Proposal envi rMSAFE
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Appendix A: Project Team Curriculum Vitaes:
The following data indicates the professional background of key staff that will be assigned to the
Orange County project as direct project planning staff or as subject matter experts.
D. Kevin Dull
PRESIDEN l� / CO E envi rSSAFE
Education
B.S., Western Carolina University, Cullowhee,North Carolina
Industrial Technology/Industrial Safety— 1984
B.S., Western Carolina University, Cullowhee,North Carolina
Emergency Services Management- 1984
Professional Experience
President/CEO, 1995 - Present
EnviroSafe Consulting&Investigations, Inc., Graham, North Carolina
Founder of EnviroSafe in 1996 and has expertise in Homeland Security, Disaster Mitigation and
Response as well as Planning, Training, and Exercise projects worldwide. Kevin has directed
over 350 exercises throughout his career along with numerous planning projects conducted in the
United States, Canada, Mexico,Japan, and the United Kingdom.
President, 1999—Present
Benco Specialties, Graham, North Carolina
Benco is a specialized company in industrial operations such as logistics, warehousing, and
blending hazardous materials and packages for sell to customers throughout North America.
Benco specializes in product development, manufacturing, and packaging for consumer
products. Benco is a distributor of fine chemicals in North America.
Corporate Director,Health, Safety, Environmental, & ISO Compliance, 1989—2000
Burlington Chemical Company, Inc., Burlington, North Carolina
Responsible for start-up and managing the Health, Safety, & Environmental Affairs Department.
This encompassed all governmental compliance aspects of the chemical industry. This includes
CAA, CWA, SARA Title III, RCRA, DEA, DOT, OSHA, US Customs, TSCA, etc. This also
included the positive certification for imports under Section 13 of TSCA along with compliance
with Section 12 regarding exports. Prepared all Premanufacture Notifications to the EPA for new
chemical substances and structures. Responsible for the Customer Service Care Center handling
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special requests from customers. Directed all aspects of the ISO 9001 certification program.
Implemented, trained, and managed an EPA Level IIl Hazardous Materials/Confined Space
Rescue Response Team of 27 personnel. Had the Hazardous Materials/Confined Space Rescue
Team listed with North Carolina Emergency Management as a mutual aid responder along with
the Federal Emergency Management Agency for national response to hazardous material
emergencies. This team also responded to chemical emergencies for all of Alamance County.
Director, Surry County Office of Fire Marshal and Emergency Management, 1986 - 1989
Surry County, Dobson, North Carolina
Directed operations regarding fire inspections and investigations. Handled all emergency
response planning and response for county agencies. Responded and directed major emergency
incidents.
Paramedic, Iredell County Emergency Medical Services, 1984 - 1986
Iredell County Emergency Medical Services, Statesville, North Carolina
Provided pre-hospital advanced life support care to the sick and injured.
Director, University Emergency Medical Services, 1980 - 1984
Western Carolina University Emergency Medical Services, Cullowhee, North Carolina
Director of a student staffed EMS responsible for pre-hospital care of the sick and injured.
Certifications
Certified NFPA 472 Hazardous Materials Specialist
IATA Dangerous Goods via Air Certified
Certified NFPA 472 Hazardous Materials Technician
National Fire Academy Fire and Arson Investigations
Listed on the National Registry of Safety Professionals
National Fire Academy Hazardous Materials Incident Analysis
National Registry of Safety Professionals
Certified Private Investigator—North Carolina License#3316
Certified ODP Instructor with Department of Homeland Security (DHS)
Memberships
American Society of Safety Engineers (Professional Member)
North Carolina Association of Hazardous Materials Responders
North Carolina Hazardous Materials Steering Committee
Chairperson, Alamance County Local Emergency Planning Committee
National Safety Council
Chairperson, Alamance County Nuclear, Biological, and Chemical Terrorism Preparedness
Committee
American Association of Textile Colorist and Chemist
National Fire Protection Association–National Chapter
Alamance County Greg Cartier Memorial Scholarship Selection Committee
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Orange County 2012 Exercise Series Proposal Pi nV r®SAFE
Global Eap•r■ano•-local Eapotlioa
Alamance County/Burlington Arson Task Force
North Carolina Compliance & Preparedness Committee with N.C. Emergency Management
Agency
National Association of Fire Investigators
International Association of Arson Investigators
Operations Chief, Graham Fire Department Hazardous Materials Responses Team
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Orange County 2012 Exercise Series Proposa ������^ ����
��" n � ov `�~~~m�/v �—
Global"^~^tnee'Lo='^~~rtl=
Derrick M. Duggins •
Director, Planning and Design ��^��/� �N �~* ��
~�� � ~ � = � ~.=. ~�,~ °" E
Education
M.B.A., Laurel University, High Point, North Carolina
Management
B.A., John Wesley College, High Point,NC
Management and Ethics
Graduate Certificate, UNC Chapel Hill School of Government
Municipal and County Administration
Professional Experience
Director, Planning& Design, EnviroSafe, 2010-present
Graham, NC
Mr. Derrick Duggins is the Director of Special Projects for EnviroSafe where he oversees the
development and implementation of all types of p 'cctm varying from emergency exercises, to
developing emergency plans, to marketing and corporate growth. Mr. Duggins leads the
company's Planning and Design division.
Emergency Management Coordinator, Johnston County Emergency Services, 2007-2010
Johnston County, Smithfield, NC
Responsible for assisting in the development of the County's annual Emergency
Management Plan; consulting, advising, enforcing and monitoring SARA title III
hazardous materials; coordinating and managing emergency and disaster situations; and
planning and coordinating disaster mitigation. Work includes planning, developing,
implementing and maintaining a county-wide emergency response plan that addresses
mitigation, response and recovery; coordinating and managing the emergency operations
center during a disaster; and consulting with nursing homes, hospitals, schools, etc. on
effective response and recovery plans. Maintain knowledge of federal, state, and county
policies and regulations in disaster planning and response, and hazardous waste
management. Make decisions quickly and accurately in emergency situations and
communicate in a tactful and diplomatic manner when dealing with the public. While in
the position, oversaw the update of the Emergency Operations Plan, Hazard Mitigation
Plan, Continuity of Operations Plan, development of a Points of Distribution Plan.
Coordinated efforts to establish a Damage Assessment Response Team and County
Community Emergency Response Teams. Above all, built and retained vital
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Orange County 2012 Exercise Series Proposal envi r®SAFE
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relationships and networks across the county, state and country.
Appointed by Board of Commissioners to serve as the Johnston County Teen Driving
Coordinator which involves the oversight of initiatives aimed at reducing teen fatalities
resulting from motor vehicle crashes. In this capacity,work with elected officials
including state legislators as well as other key officials in state government to present
possible legislation to help our mission.
As chair of the NC Emergency Management Association Legislative Committee, work
includes being the voice of NC Emergency Managers to the State and Federal
Legislative bodies. Work has required travel to Washington DC in order to meet with
Congressional delegates,personally involving them in the workings of our profession.
Asst. Emergency Management Coordinator, Davidson County Emergency Services 2004-2007
Davidson County, Lexington, NC
Assisted Emergency Services Director in developing and overseeing the coordination of
a comprehensive emergency preparedness program for the county of Davidson that
included elements of mitigation,preparation, response and recovery. Work involved
preparing disaster, resource and mitigation plans as well as preparing reports for the
purpose of minimizing or preventing damages to person and property during emergency
events. Position acted as a liaison for Davidson County Emergency Services with other
government agencies, local officials and emergency response agencies. Grant writing
and administration of grants was a major responsibility of the position. While in the
position, assisted in the re-development of the Davidson County Emergency Operations
Plan,the Davidson County Continuity of Operations Plan, as well as many response
plans for outside agencies including but not limited to schools, alternate care facilities,
private industries, fire and rescue departments, etc. Position was responsible for all
emergency management activities in the absence of the Director.
Certifications
DHS NIMS ICS 100, 200, 300, 400, IS 700, IS 800
DHS HSEEP
FEMA Professional Development Series
National Fire Academy Management of EMS
North Carolina Emergency Management Coordinator Type 1/Level 4
Firefighter Level I and II -NC OSFM
Emergency Services Level II Instructor-NC OSFM
Fire and Life Safety Educator Instructor Level I, II, III—NC OSFM
Fire and Life Safety Educator Level III -NC OSFM
Fire and Life Safety Educator Level II-NC OSFM
Fire and Life Safety Educator Level I -NC OSFM
Emergency Vehicle Driver-NC OSFM
Emergency Medical Technician-NC OEMS
Hazardous Materials Responder Level I (Operations/Awareness)-NC OSFM
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Orange County 2012 Exercise Series Proposal
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Global Exp•r■oneo—Local Exporlis•
Memberships
International Association of Emergency Managers
North Carolina Emergency Management Association, Legislative, Training Committees
North Carolina Firefighters Association
North Carolina Association for Rescue and EMS
Johnston County Local Emergency Planning Committee
Laurel University Board of Trustees
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Orange County 2012 Exercise Series Proposal e nvi r®SAFE
Global Enb•rl•aca-Local Eapo,Ilse
De►rurne 11 est, CEM
Planning and Design Specialist a r ri\I r()SAFE
Education/Military Service
Medical Corpsman, United States Army
Fort Sam Houston, Texas— 1966
Officer Candidate School,North Carolina Military Academy
Fort Bragg,North Carolina— 1973
Management Training Institute, University of North Carolina
Charlotte,North Carolina— 1984
Nuclear, Biological and Chemical Hazards Course, United States Army
Fort Bragg,North Carolina- 1987
Professional Experience
Planning and Design Specialist, 2008 - current
EnviroSafe Consulting and Investigations, Inc., Graham, North Carolina
Director, 1988—2007
Johnston County Emergency Services, Smithfield, North Carolina
Served as the first full-time Director for Johnston County. Oversaw day-to-day operations of the
Emergency Management Office, the Fire Marshal's Office and the Emergency Medical Services
Office. Supervised a staff of six full-time and three part-time employees and served as liaison to
24 volunteer fire departments and eight volunteer emergency medical service providers.
Planned, developed and administered annual budgets including oversight of state and federal
grants. Responsible for management of Emergency Operations Center and supervised multiple
agencies in a coordinated effort to respond to and recover during emergency incidents or
disasters.
Health Services Coordinator, 1981 - 1988
Johnston Community College, Smithfield, North Carolina
Responsible for coordinating county-wide training for 24 fire departments, and nine EMS
providers, health services organizations and the private sector. This required working with
multiple agencies, identifying training needs, locating and contracting with appropriate
instructors, and monitoring on-going training programs. Implemented the first county-wide
continuing education classes for emergency medical service personnel.
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Orange County 2012 Exercise Series Proposal envi r®SAFE
Mobil E.Oari•nea-Local Expertise
Certifications
Nationally Certified Emergency Manager(CEM)
Certified Fire Investigator
Memberships
North Carolina Army National Guard (Retired)
Life Member of the N.C.National Guard Association
North Carolina Emergency Management Association (President, 1996-1998)
North Carolina Association of EMS Administrators
North Carolina Association of County Fire Marshals
International Association of Emergency Managers (President, Region IV, 1999-2000)
International Association of Emergency Managers (President, 2004-2005)
International Association of Arson Investigators (N.C. Chapter)
Emergency Management Accreditation Commission(EMAP)—Vice Chairman
National Association of Counties (Board of Directors, 2006-2007)
Professional Presentations
Presenter at Diamond State EMS Conference, Dover, Delaware
Presenter at NENA Annual Conference, Greensboro,North Carolina
Presenter at NCCEM (IAEM)Annual Conference, Anchorage,Alaska
Presenter at Genesis (GIS)Annual Conference, Breckenridge Colorado
Presenter at International Joint Operations Chiefs Conference (IJOCC), London, England
Presenter at Golden Spear Conference—Emergency Management Standards, Cairo, Egypt
Adjunct Faculty Lecturer—Emergency Management Training Institute,FEMA
Adjunct Faculty Lecturer — University of North Carolina, School of Public Health, Community
Preparedness and Disaster Management Program
Presenter at Emergency Management Conferences in North Carolina,Alabama, Kansas,Arizona,
Kentucky, Maine and Florida
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Orange County 2012 Exercise Series Proposal e nvi r®sAFE
Global Es0•riane•-Local Experfis•
llorrutt Rocrhorott,h, ,1I.Ed, CBCP
Planning and Design Specialist e nvi r S A FE
Professional Experience
Planning and Design Specialist, 2010 -current
EnviroSafe Consulting and Investigations, Inc., Graham, North Carolina
Director of Business Continuity, Dec '02—Mar `10
University of North Carolina- Charlotte, Charlotte, NC
A senior member of the University staff, responsible for developing comprehensive plans for
recovery of critical business processes of the University following a disaster. This position
reports to the Vice Chancellor for Business Affairs and includes leadership of a university-wide
planning committee.
• Designed and developed a new department of Risk Management, Safety, and Security.
• Coordinated and developed the university's first emergency response plan.
• Coordinated and developed the Pandemic Response Plan for the university.
• Coordinated, designed, and implemented a Point of Dispensing for H1N1 Flu vaccine.
• Implemented planning for recovery of over 40 critical business processes of the
university.
• Led university initiatives in risk assessment and business impact analysis.
• Planned and directed disaster training exercises for the university senior management
team, departments and work units.
• Led procurement actions in obtaining business continuity planning software, emergency
notification system, outdoor warning system, and video surveillance system for the
university.
Executive Director of the Alumni Association,Director of Alumni Affairs, Feb '98—Dec `02
University of North Carolina- Charlotte, Charlotte, NC
A senior member of the university staff, responsible for developing and organizing a growing
non-profit alumni association of over 65,000 members. Executive Director, reporting to a board
of directors of over 30 volunteers, guiding them through strategic, mid-range and near-term
planning. Primary liaison between the university and the alumni association.
• Increased royalty income by 300%through marketing new affinity programs and
partnerships.
• Implemented new services for alumni resulting in increased participation in all aspects of
alumni relations and charitable giving.
• Successfully negotiated renewal of affinity credit card agreement, resulting in over$1.7
million in new royalty income.
• Organized, developed, and sustained twelve new alumni chapters.
30
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Orange County 2012 Exercise Series Proposal ������^ ����
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• Supervised the design, contract negotiation, and quality assurance for the alumni
association web site.
• Planned and executed various alumni events, including conferences, recognition
banquets, awards, and homecoming activities.
• Imposed new internal controls for funds management, resulting in improved procedures
and accountability.
• Guided a volunt er committee through concept,preliminary architectural design, and bid
for construction of a privately funded alumni center.
Director of Alumni Services, Jul '93 —Jan '98
Association of Graduates of the United States Military Academy, West Point, NY
Responsible for developing and managing a program of new services and products for graduates
of the United States Military Academy. Served as secretary of the Strategic Planning Committee
of the Board of Trustees of the alumni association. Managed membership and scholarship
programs for the Association of Graduates.
• Implemented the first affinity credit card partnership for the alumni association, resulting
in over$500,000 in new royalty income.
• Developed career services programs that provided assistance to over 500 alumni
annually.
• Organized and trained staff to operate and manage a new alumni center.
• Developed and implemented a new member benefits program for alumni.
• Worked closely with major gift officers and corporate giving officers in raising funds for
alumni scholarship endowments.
• Collaborated with USNA, USAFA, USCGA alumni associations to produce the Service
Academy Resume Database and the Service Academy Business Resource Directory.
Director of Corporate and Foundation Giving, Jun '92—Jul '93
Association of Graduates of the United States Military Academy, West Point, NY
Responsible for research, preparation, and presentation of gift proposals to corporations and
foundations. Developed and implemented a structured plan to raise over$10 million in
corporate gifts over a three-year period. Administered an endowed scholarship program, which
made annual awards in excess of$125,000 to 50 high school students.
+ Developed successful new strategies for corporate and foundation fund-raising.
+ Raised over$2million in corporate gifts, including a$1 million gift for the first corporately
endowed academic chair at the Military Academy.
+ Solicited individual gifts to endow four new preparatory scholarships.
+ Worked closely with major gift officers,resulting in several significant individual and
corporate gifts to USMA.
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Orange County 2012 Exercise Series Proposal envi r®SAFE
Global Expari•nc•-Local Exy1Hi••
Director of Cadet Activities Jan '89—Jun `92
United States Military AcademyWest Point, NY
Leader of a complex organization of over 100 employees responsible for athletic, social, cultural,
recreational, and extracurricular activities for the Corps of Cadets. Developed and managed an
annual budget of$4.5 million. Provided direct financial, administrative and logistical support to
over 100 student clubs and teams, and four student publications. Supervised five major
programs: performing arts center, food services, student activities/services, business/resources,
and facilities/maintenance.
• Managed operations of 24 competitive club sports teams, including four national
collegiate club championships.
• Reduced transportation costs for student clubs by 25%.
• Surpassed$1.5 million in sales in convenience store and food service operations, an
increase of 25%over the previous year.
• Developed policies and procedures for commercial sponsorship of cultural arts and
extracurricular events,resulting in over$1 million in annual sponsor support.
• Developed and implemented management policies and procedures for the second largest
performing arts center on the East Coast.
United States Army,Jun '66—Jun `92
Successful leadership of complex organizations at various levels. Command of infantry, and
aviation units from platoon through battalion level. Staff assignments in operations,plans,
training, and personnel management,to include service on the Department of the Army Staff
(Pentagon). Awards for meritorious service in peacetime and in combat operations. Service in
Viet Nam, Korea, and Germany, as well as various locations in the United States. Highest rank
attained: Colonel.
Military Education and Training
Airborne
Ranger
Rotary Wing Aviator Course
Armor Officer Advanced Course
Command and General Staff College
Higher Education
Master of Education in Student Personnel and Counseling
Duke University, Durham,NC
Bachelor of Science
United States Military Academy, West Point,NY
32
Orange County 2012 Exercise Series Proposal envi r®SAFE
Global Eap•ri•ooa-Local Eaps,liaa
Community Service
Past President and Director, West Point Society of the Carolinas
Board of Directors, Loaves&Fishes, Inc.
Troop Committee and Chaplain, Troop 148, Boy Scouts of America
Elder,Mallard Creek Presbyterian Church
Director and Committee Chair,United Christian Fellowship at UNC Charlotte
Professional Affiliations and Certifications
Certified Business Continuity Professional (CBCP), Disaster Recovery Institute International
Contingency Planning Association of the Carolinas (CPAC)
33
Orange County 2012 Exercise Series Proposal a nvi r®SAFE
Global Eaoariana•-Local Eaaarllse
Ms. Elizabeth M. Ryan, M.A., CBCP
Planning and Design Specialist envi r®SAFE
Ms. Elizabeth Ryan is a Planner for EnviroSafe where she is project lead on hazard mitigation
planning projects across North Carolina. She corresponds with clients regarding updating plans,
develops written documents, and conducts on-site client meetings to complete various projects.
Ms. Ryan began with the EnviroSafe team in July 2008. Ms. Ryan continues to maintain her
position with BlueCross BlueShield of South Carolina as a Business Continuity Analyst.
Prior to joining EnviroSafe, Ms. Ryan served as an Individual Assistance Officer and a Hazard
Mitigation Specialist with South Carolina Emergency Management Division. In these positions
she gained experience with the Hazard Mitigation Grant Program and worked with State and
local agencies to assist in statewide planning for mitigation.
Education
B.A., College of Charleston, Charleston, South Carolina
Major: Political Science—2002
Minors: Spanish and Religious Studies
Member of Pi Sigma Alpha Political Science Honor Fraternity
Studied Abroad in Salamanca, Spain
M.A.,Northern Illinois University, DeKalb,Illinois
Public Administration—2006
Member of Student-Faculty Advisory Committee
Board Member of Student Association
Member of Pi Alpha Alpha National Honor Society for Public Affairs and Administration
Professional Experience
Planner,2008 - present
EnviroSafe Consulting and Investigations, Inc., Graham, North Carolina
• Completed Multi-Jurisdictional Hazard Mitigation Plan Update for Alexander County,
NC
• Working with Johnston County,NC and municipalities on 2010 update to Multi-
Jurisdiction Hazard Mitigation Plan
Business Continuity Analyst,2008 - present
BlueCross BlueShield of South Carolina, Columbia, South Carolina
• Provide planning assistance to business units within BlueCross
• Write and update Emergency Action Plan for corporation
34
Orange County 2012 Exercise Series Proposal
envirMSAFE
Global Emp•n•nes-local Expertiso
• Conduct annual exercises for more than 20 business units
• Conduct twice-annual plan updates for more than 20 business units
• Work on behalf of BlueCross in support of Business and Industry Emergency Support
Function
• Act as liaison to American Red Cross in their disaster response
Individual Assistance Officer,2006-2008
South Carolina Emergency Management Division, Columbia, South Carolina
• Provided information about disaster assistance to counties
• Provided damage assessment training to internal employees and counties
• Acted as liaison between FEMA and State Emergency Management Division
• During disasters and exercises, acted as tasking officer for county requests
• Assisted Emergency Support Function 24—Business and Industry in writing their
Emergency Operations Plan and Standard Operating Procedures
• Wrote update to State Recovery Plan and planned and executed meetings of Statewide
Recovery Task Force
• Provided planning and support to faith-based and community organizations in
preparedness, response and recovery phases
Hazard Mitigation Specialist,2006
South Carolina Emergency Management Division, Columbia, South Carolina
• Provided Hazard Mitigation Grant Program (HMGP) planning assistance to eligible
applicants
• Assisted in the screening, applications and implementation phases of HMGP
• Participated in planning meetings for new HMGP projects
• Worked with State and local agencies to assist in state-wide planning for mitigation
35
Orange County 2012 Exercise Series Proposal Pi 11V I MSAFC
Global Eabori•nc•—Local Esoarlisa
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Orange County 2012 Exercise Series Proposal e nvi r®SAFE
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Appendix B: Cost
Orange County 2012 Exercise Series Proposal
Pricing:
Exercise Series Deliverables:
O Initial Planning Conference (IPC) Conduct and $ 915.00
Development— 1 Facilitator; 1 Scribe
O Mid-Term Planning Conference (MPC) Conduct and $ 915.00
Development— 1 Facilitator; 1 Scribe
0 Final Planning Conference (FPC) Conduct and $ 915.00
Development— 1 Facilitator; 1 Scribe
O Exercise Plan (EXPLAN) Development and Exercise $ 1,500.00
Evaluation Guide Development
O Functional Exercise Conduct- Phase 1 $19,865.00
o 1 Senior Controller
o 1 SIMCELL Controller
o 6 SIMCELL Operators
o 6 Evaluators
O Full Scale Exercise Conduct- Phase 2 $12,848.00
o 1 Senior Controller
o 1 Safety/Victim Controller
o 1 EOC Evaluator
o 3 Shelter Evaluators
O After Action Report/ Improvement Development $ 5,000.00
Exercise Series Delivery Cost S41,958.00
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Orange County 2012 Exercise Series Proposal envi rSSAFE
38
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