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HomeMy WebLinkAbout2012-212 EMS - EnviroSafe Inc for Emergency Preparedness Exercises $ 41,958 - „2/ [Departmental Use Only] TITLE EnviroSafe FY 2011 -2012 NORTH CAROLINA SERVICES AGREEMENT UNDER$90,000.00 ORANGE COUNTY This Services Agreement (herinafter "Agreement"), made and entered into this day of May, 2012, ("Effective Date") by and between Orange County, North Carolina a body politic and corporate of the State of North Carolina (hereinafter, the "County") and EnviroSafe Consulting and Investigations Inc., (hereinafter,the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Scope of Work. i) This Agreement is for services to be rendered by Provider to County with respect to: Full Scale Emergengy Preparedness Exercise based on the Homeland Security Exercise and Evaluatoin Program standards. ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional Revised July 2010 1 quality, accuracy and timely completion and/or submission of all work related to the Basic Services. ii) Provider shall be responsible for all errors or omissions, in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities,mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) Provider agrees that Provider, its employees, agents and its subcontractors, if any, shall be required to comply with all federal, state and local antidiscrimination laws, regulations and policies that relate to the performance of Provider's services under this Agreement. vi) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it and/or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. 3. Basic Services a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows (fully describe services to be provided): See Attachement 1 4. Duration of Services a. Term. The term of this Agreement shall be from May 15, 2012 to August 31, 2012. b. Scheduling of Services. i) The Provider shall schedule and perform his activities in a timely manner. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate his efforts, including providing additional resources and working overtime, as necessary, to perform his services in accordance with the approved project schedule at no additional cost to the County. Revised July 2010 2 iii) The Commencement Date for the Provider's Basic Services shall be May 15, 2012. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services under this Agreement except for any authorized Reimbursable Expenses which are defined herein. The maximum amount payable for Basic Services shall not exceed forty one thousand nine hundred fifty eight Dollars ($41,958). Payment for Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing County. Payment shall be subject to provisions of Section 5(b). b. Disputes. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County a. Cooperation and Coordination. The County has designated (Frank Montes de Oca) to act as the County's representative with respect to the Project and shall have the authority to render decisions within guidelines established by the County Manager and/or the County Board of Commissioners and shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance a. General Requirements. The Provider shall purchase and maintain and shall cause each of his subcontractors to purchase and maintain, during the period of performance of this Agreement: i) Worker's Compensation Insurance for protection from claims under workers' or workmen's compensation acts; ii) Comprehensive General Liability Insurance covering claims arising out of or relating to bodily injury, including bodily injury, sickness, disease or death of any of the Provider's employees or any other person and to real and personal property including loss of use resulting thereof; iii) Comprehensive Automobile Liability Insurance, including hired and non-owned vehicles, if any, covering personal injury or death, and property damage; and Revised July 2010 3 iv) Professional Liability Insurance, covering personal injury, bodily injury and property damage and claims arising out of or related to the performance under this Agreement by the Provider or his agents, Providers and employees. b. Insurance Rating. The minimum insurance rating for any company insuring the Provider shall be Best's A. c. Limits of Coverage. Minimum limits of insurance coverage shall be as follows: INSURANCE DESCRIPTION MINIMUM REQUIRED COVERAGE • Worker's Compensation Limits for Coverage A - Statutory State of N.C. Coverage B - Employers Liability $500,000 each accident and policy limit and disease each employee • Commercial General Liability $1,000,000 Each Occurrence; $2,000,000 Aggregate. • Automobile Liability Combined Single Limit $500,000 • Professional Liability N/A d. Additional Insured. All insurance policies (with the exception of Worker's Compensation and Professional Liability) required under this Agreement shall name the County as an additional insured party. Evidence of such insurance shall be furnished to the County, together with evidence that each policy provides the County with not less than thirty (30) days prior written notice of any cancellation, non-renewal or reduction of coverage. 8. Indemnity a. Indemnity. The Provider agrees to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from bodily injury including death or property damage to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination Revised July 2010 4 a. Termination for Convenience of the County. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) days' prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven (7) days' prior written notice of its intent to terminate this Agreement for cause. c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. ii) Should this Agreement be tenninated, the Provider shall deliver to the County within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. c. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the perfoiniance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. The Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. d. Entire Agreement. This Agreement represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended Revised July 2010 5 IM1111.1.111111111.1M11111111MMIIIMMI only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. e. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. f. Ownership of Work Product. Should Provider's performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. g. Non-Appropriation. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable and not appropriated for the performance of County's obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability and non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement, but only as an emergency fiscal measure during a substantial fiscal crisis. In the event of a change in the County's statutory authority, mandate and/or mandated functions, by state and/or federal legislative or regulatory action, which adversely affects County's authority to continue its obligations under this Agreement, then this Agreement shall automatically telininate without penalty to County upon written notice to Provider of such limitation or change in County's legal authority. h. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Provider's Name Attention: Director Kevin Dull, President/CEO P.O. Box 8181 17 SE Court Sq., Suite 204 Hillsborough, NC 27278 Graham, NC 27253 IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first above written. ORANGE COUNTY: PROVIDER. By: /I / By: I Frank Clifton, Coun 4 anager Kevi , President/CEO Revised July 2010 6 1.111.1111111.1.111.11.111111111MIMMIIIIIIIMMIMI This instrument has been approved as to technical content. ►:., I Fran 7 o'tes de Oca, Department Director This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act. 44.CAd A ALL Clarence G. Grier, Office of the Finance Director This i çtrj me AA been approved as to form and legal sufficiency. Annett M. Mo ore, Office • the County Attorney Revised July 2010 7 ��f oI.to Carat%�e Proposal for Services Orange County 2012 Exercise Series . 41"411111111111104 41' i Submitted by. EnviroSafe Expertise consult ng&Investigations,stigations NC , Inc.I7 SE Court Square Suite 204 C s F Graham,-4896G/o b 8, Experience — Local Orange County 2012 Exercise Series Proposal envi r®SAFE Globs!Eapariaooa-Local Eapanisa Table of Contents Letter of Transmittal 3 Understanding 4 Approach 4 Project Development 4 Phase 1• 5 Phase 2 5 Project Plan 6 Profile, Qualifications and Technical Expertise 11 Organizational Structure 11 Management Organizational Chart 12 Management Approach 12 Staffing 13 Corporate Experience and Past Performance 13 References 19 Timeframe 20 Proposed Project Schedule 20 Other Forms 21 Equal Opportunity Employment Disclaimer 21 Drug Free Workplace Disclaimer 21 Appendix A: Project Team Curriculum Vitaes• 22 Appendix B: Cost 37 2 Orange County 2012 Exercise Series Proposal envi rl sAFE MOW Etpari•noa-Local Eop•rlita envi r®SAFE Global Experience — Local Expertise Letter of Transmittal April 18, 2012 Captain Darshan Patel Emergency Management Coordinator Orange County Emergency Orange County 2012 Exercise Series Proposal Dear Capt. Patel, It is with great pleasure that we offer the services of EnviroSafe Consulting and Investigations, Inc. to Orange County for your upcoming project. Enclosed you will find our complete proposal and quotation for the planning, execution, and follow-up for this project. EnviroSafe proposes to plan and facilitate a project series to evaluate plans and systems of approach when responding to a scenario that results in activating multiple Emergency Operations Centers (EOC) as well as a fully functional general population shelter. These projects include thorough review of current plans and systems in place; a functional EOC exercise; a Full Scale Shelter Exercise as well as documentation and improvement plans to enhance current systems and plans. EnviroSafe brings to this project over 16 years of planning experience along with a staff that has a broad array of federal, state and local Emergency Management, Public Health, Hospital Emergency Preparedness, Emergency Response, Law Enforcement, and Municipal and Corporate emergency planning experience. Our project planning team will utilize the experience and skills of each team member to ensure that the project is well organized and that expectations are exceeded. The following individual is authorized to negotiate and enter into binding legal documents with Orange County on behalf of EnviroSafe Consulting and Investigations, Inc. D. Kevin Dull, President and CEO 17 SE Courthouse Square, Suite 204 Graham,N.C. 27253 Phone: 336.226.4896 Respectfully Submitted, Derrick M. Duggins Director,Planning and Design 3 Orange County 2012 Exercise Series Proposal e nvi r.SAFE Global E.Oarian .-Local Expertise Understanding It is the understanding of EnviroSafe,that Orange County Emergency Services (OCES) is seeking a proposal to develop and execute a two-phase exercise series for Orange County in conjunction with partnering agencies with similar responsibilities for response and coordination during a large multi jurisdictional event. It is also the understanding that EnviroSafe will deliver phase 1 this exercise simultaneously within the County Emergency Operations Center as well as EOCs within the University of North Carolina,UNC Hospital, Town of Chapel Hill, Town of Carrboro, and the Town of Hillsborough. EnviroSafe will deliver Phase 2 of the exercise series within the Orange County EOC and a general population shelter designated by the planning team. EnviroSafe understands that Orange County wishes to have this exercise series delivered in accordance with Homeland Security Exercise and Evaluation Program(HSEEP) guidance. This includes all planning meetings, support documentation and after action reports with improvement plans. EnviroSafe will work with the selected County planning team to develop objectives for the participants and implement a plausible scenario to test the objectives. Then EnviroSafe will deliver feedback and recommendations based on expert analysis to improve systems for meeting the objectives as compared to standing procedures in place by the entities that make up Orange County. Approach Project Development Process While EnviroSafe has global experience, the company uses its local expertise to develop and deliver customized services for its clients. EnviroSafe uses HSEEP protocol to guide exercise planning meetings in conjunction with a planning tool that the company has developed to manage large-scale projects. The master planning tool created by EnviroSafe effectively coordinates all planning and exercise services based on tasks and activities required by service agreements. The planning tool generates charts of task completion and can be customized for project needs. EnviroSafe will facilitate an Initial Planning Conference, Mid Term Planning Conference and Final Planning Conference with the County planning team. However, additional meetings may be required which EnviroSafe can accommodate should the need arise. 4 Orange County 2012 Exercise Series Proposal envi r®SAFE GIoael E■oar■ene•-Laeer Eeeerhse EnviroSafe will work closely with the County Exercise Planning Team to develop an exercise series to validate stakeholder roles, expectations, and test the effectiveness of operational systems and plans. This exercise series will be tailored to the needs of participating departments as well as other partners deemed necessary by the County Exercise planning team. All exercise scenarios and injects will adhere to the overall goals and objectives of the project as required by the planning team. Phase 1: Functional Exercise (FE) A functional exercise will be formed around the County's Emergency Operations Center and their partnering agencies' Emergency Operations Centers where systems and plans will be operationally evaluated. The objectives for the functional exercise will be developed by EnviroSafe and the County planning team in order to meet overarching objectives developed during the Initial Planning Conference as described later in this proposal. These objectives will focus on the activation of the Emergency Operations Centers as well as communication amongst them through standardized streams and other methods deemed in place by the agencies. Within the understanding of providing opportunity for all partners to participate throughout the EOCs; EnviroSafe is proposing to facilitate the Functional Exercise simultaneously at all facilities. In preparation for the exercise conduct, EnviroSafe will develop a cache of exercise injects to be utilized. This cache of injects can be considered similar in nature to a Master Scenario Events List (MSEL). The difference with EnviroSafe's delivery method is that there is not a "standard timeline" approach to the inject delivery. The method in which injects are placed into exercise play is determined on the operational responses to the scenario by the participants. The EnviroSafe Senior Exercise Controller in conjunction with a SIMCELL Controller will make a subjective decision as to which injects will be delivered and when. This allows for a realistic approach to incoming messages based on the decisions and course of action by the participants. A Hotwash conference will occur on the day of the functional exercise event at each location. All exercise participants will be invited to attend the Hotwash conference with verbal recreation of the exercise event test areas. Players will have the opportunity to voice their concerns and speak openly about lessons learned regarding challenges to enacting and operating within their agency protocols. Community partner participants will also have the opportunity to provide interactive feedback during the Hotwash conference. The Hotwash conference will provide another opportunity to collect and record exercise data to be used in the formal after action report. After action reports will be prepared and targeted for the overall population of participating agencies. Phase 2 Full Scale Exercise (FSX) Full Scale Exercise: 5 Orange County 2012 Exercise Series Proposal envi r®sliFE Global E.Oerience-Local E■Denloa Exercise participants will report to their assigned exercise venue and sign in at a registration desk. Each participant will be issued an exercise badge, given the player handout, and directed to the briefing for his or her role in the exercise. Controllers will conduct exercise briefings. The exercise will be conducted based on the developed Exercise Plan and expected actions focusing on objectives determined during the planning process. An emergency scene will be simulated so that a full-scale response can take place. The simulation may involve victim actors, props, and small details such as smoke can be added. EnviroSafe will work with the County to provide appropriate props and expertise on simulations in order to comply with HSEEP standards and ensure safe realism. If at any time the Full Scale Exercise warrants a simulated event requiring a weapon to be utilized, such as terrorism; a very rigid Weapons Safety Program will be implemented that requires actors, victims, and all Law Enforcement personnel to go through a 3 tiered safety check. The checks are conducted under the supervision of the local jurisdiction having authority and an EnviroSafe staff that has served in a previous career at the executive level of a Tactical Special Response Team within Law Enforcement. A zero tolerance policy is always in place during an exercise which is enforced by a full time Exercise Safety Officer. The response to the scene would be guided through injects or exercise control to ensure that key triggers take place. Victim actors will be arranged in coordination with the Exercise Design Team in order to ensure participation by and appropriate type of actor. Victim actors will be utilized to simulate casualties, evacuees, and victims needing treatment. The players will use emergency response plans to determine actions and procedures to respond based on the scenario. Players would be expected to respond to the incident scene, determine appropriate perimeters, and effectively take action while utilizing incident management. The response activities can be coordinated full-scale by activating an Emergency Operations Center. Any aspects which cannot be easily exercised full- scale will be simulated using a SimCell. The SimCell operators will function as outside agencies for injects coming in to the players as well as a resource for the players to call to request updates and incident information. The SimCell operators will coordinate with the Exercise Design Team to ensure that information being provided from the SimCell on behalf of an outside agency is accurate. Project Plan This section will provide detailed information about EnviroSafe's strategy to achieve the objectives outlined in the Request for Proposal prepared by OCES. The suggested Work Plan in 6 Orange County 2012 Exercise Series Proposal envi r®SAFE Global Exparianeo-Local EaDSHiss this section is subject to approval by OCES and may be adapted to meet the needs of exercise participants. A minimum of three Exercise Planning Meetings with the County planning team will be held for the exercise Series following HSEEP guidelines. The purpose of the planning meetings will be to discuss exercise design based on objectives developed by the planning team. Scenario elements will be finalized and appropriate changes made. In addition,the planning meetings will be utilized to finalize the participant list and approve exercise methodology and exercise support requirements. Minutes of these meetings will be provided by EnviroSafe and will be received by Orange County as they deem necessary. EnviroSafe will ensure that this project series is NIMS compliant and that all exercise and evaluation activities are developed in accordance with HSEEP guidelines. Specifically, EnviroSafe has adopted a company-wide policy that dictates that all exercises and training are HSEEP compliant. This policy further requires that, as we develop exercise objectives, all staff utilizes the SMART format during the process. 1. Summary of tasks and Vendor Responsibilities In order to support all U.S. Department of Homeland Security Exercise and Evaluation Program (HSEEP)methodologies, EnviroSafe agrees to deliver exceptional service in the areas listed below: • Project Management Lead • Exercise Planning Team Lead and Coordination • Development of Concepts and Objectives • Planning Conferences Lead and Documentation • Extent of Exercise Play and Determination • Development of Exercise Plan • Execute and Control Exercise • Development of Facilitator Handbooks • Conduct of Hotwash/Hotwash Conference • Development and Delivery of After Action Report (AAR)/Improvement Plan 2. Exercise Documents The EnviroSafe Project Lead will coordinate with selected planning team members to prepare the: • Exercise Plan(ExPlan) • Participant feedback forms • Facilitator Handbooks • Other supporting documents deemed necessary by the planning team 7 Orange County 2012 Exercise Series Proposal ������^°�M���»���� ��vu � UU\��^�v�« u_ Global'~~-nc,'Local"xp,"~" All of the above documents will be prepared and sent to the County planning team for approval. They will be reviewed, edited and returned to EnviroSafe within three weeks from the time that they were received. As previously stated, all documents are prepared according to HSEEP guidance. 3. Initial Planning Conference!Concept and Objectives Meeting with County Planning Team Upon award of this contract, EnviroSafe will contact the Orange County Point of Contact (POC) to arrange a meeting to discuss the specific expectations for the exercise series, the list of potential partner agencies for the exercises, and the anticipated timeline. At this time, the County Planning Team will share plans, protocols, policies and procedures, and any other documentation which will assist EnviroSafe in moving forward with this project. The following items will be discussed and agreed upon by participants: • Exercise scope • Target Capabilities • Exercise objectives • Exercise purpose • Exercise schedule • Exercise scenario • Exercise location • Exercise details specific to this p 'rct • Dates for further planning conferences Other issues to be determined at the IPC include determination of other agency involvement and individuals that should be invited to participate in exercise planning activities. Action items will be identified, responsibilities will be assigned, and the date for the next planning meeting will be set. At this time, agenda items for the next meeting will be discussed. Minutes for all planning meetings will be prepared and distributed to Planning Team members within ten working days of the meeting. 4. Mid-Term Planning Conference (MPC) The Project Lead will prepare and distribute the MPC agenda and invitee list prior to the MPC meeting. The Planning Team will meet at a designated area to discuss the following items: • Resolution of any items from the IPC • Staffing for exercise • Scenario for functional exercise • Timeline • Review of all draft exercise documents • Exercise logistics • Date for the exercise (if not already set) and Final Planning Conference 8 Orange County 2012 Exercise Series Proposal e nv i rMSAFE Global Eap•rianO.-Local Expertise The minutes and action items for the MPC will be prepared and distributed to Planning Team members within ten working days of the meeting. During the time between the MPC and FPC, EnviroSafe staff will finalize all exercise documents with input from the POC. If additional conference-call planning meetings are required, the EnviroSafe Project Lead will schedule and facilitate such meetings. 5. Final Planning Conference The Final Planning Conference will be held at a designated meeting area and all Planning Team members and interested community partners will be invited to attend. The following items will be discussed at the FPC: • Procedures for exercise conduct • Review and approve all final drafts of exercise materials • Logistical requirements for exercise • Review exercise objectives, design, and scope 6. Exercise Evaluation Evaluation staff will observe and evaluate responses to the scenario using the Exercise Evaluation Guide (EEG). As a part of the evaluation process, evaluators will attend the exercise hotwash and make notes of any items identified by participants which should be included in the EEG. The EnviroSafe staff research analyst will analyze exercise data in order to identify trends and correlate measures of association. The Participant Feedback Forms will also be used as an important part of the evaluation process. Participant views are influenced by variables such as professional experience, personal experience, level and quality of training, workplace environment, fear of failure, and other variables. EnviroSafe surveys players using a Participant Feedback Form intended to capture player perception. As a result, participant feedback forms illustrate the topics that players identify as the greatest problems for overall response for their agency or department. The information identified on feedback forms suggests performance issues such as activities performed well or those requiring improvement. In this case, the information from feedback forms suggests how agencies perceive their preparedness, which is not the same as capability. For instance, we find that with some agencies, the leadership group may have developed a new plan, but frequency with which staff practices the plan is insufficient. The plan may not have been tested, and yet its existence leads many to believe that the agency is better prepared because the plan exists. Without testing the plan and adopting changes, no one can know how effective it will be. Beyond evaluator observations and inquiries, players often focus on problems affecting their immediate jobs and may fail to see the big picture. A connection must be made between player perceptions and true capabilities to close the gap of understanding. For the manager charged with 9 Orange County 2012 Exercise Series Proposal e nvi restiFE Global Eiparianca-Local E■partisa training and preparing staff from multiple agencies or departments during an emergency situation, this assessment provides a tool for addressing agency integration. This analysis provides a look at what players believed were problems, and issues that were found by subject matter experts to be actual response capabilities or concerns. In the analysis portion of this section, we identify gaps of understanding and interpret how this affects the overall response effort. The analysis derived from Participant Feedback Forms provides a third-dimension to exercise evaluation beyond player performance and evaluator observations. 7. After Action Report(AAR) The format of the AAR submitted by the Project Lead to OCES will follow the example given in HSEEP Guide, Volume III, Appendix A. The AAR will contain an executive summary, exercise overview, exercise design summary, analysis of capabilities tested, improvement plan, and the participant feedback summary. Detailed comments recorded by evaluators during the hotwash will be included in the AAR. The Project Lead will provide a preliminary AAR to the County planning team within thirty days of the exercise for comments and revisions. If needed, an agency POC will have fourteen days to review the AAR and submit any changes or revisions. After the comments and revisions have been received by the Project Lead, a final AAR and Corrective Action Plan will be submitted. 8. Client Relationship Management EnviroSafe's POC will maintain communications with the POCs for the County planning team to coordinate with the client on any schedule changes or required services. EnviroSafe has a dedicated FTP website with password protection to allow our clients to access electronic project documents and materials at any time. Electronic materials are uploaded as quickly as they are prepared per service requirements at no additional cost to Orange County. 10 Orange County 2012 Exercise Series Proposal e nv i rc S/1 FE 6foWU Etp•riSee•-Loeaf EoP0,I$o Profile, Qualifications and Technical Expertise EnviroSafe Consulting and Investigations, Inc. (EnviroSafe) is a professional Emergency Management/Homeland Security firm that offers a variety of comprehensive emergency preparedness services to clients in the public and private sectors. EnviroSafe was founded in 1996 and is incorporated in Graham, North Carolina, where our headquarters are located. EnviroSafe services are based on industry best practices and expert staff knowledge of Emergency Management, Industrial Health, Hospital Emergency Preparedness, Public Health, and Public Safety disciplines. EnviroSafe specializes in planning, training, and exercise development and facilitation for both private sector and government clients throughout the United States and its territories. EnviroSafe also prepares and exercises Emergency Operations Plans and Continuity of Operations Plans, and has executed numerous training courses to prepare first responders, public health, public safety, and hospital staff members for threats that are appropriate to their jurisdictions. EnviroSafe also performs Hazard Vulnerability Assessments for hospitals and municipalities as well as Department of Homeland Security Hazard Vulnerability Assessments for companies and facilities that work with materials which could be considered valuable to terrorists. The services of EnviroSafe are designed to address both comprehensive and specific needs of our clients, including, but not limited to developing plans and conducting training, seminars, and exercises. In addition to having substantial industry experience, EnviroSafe staff also has extensive experience in various fields and jurisdictions that include state and local emergency management, hospital emergency preparedness, firefighting, emergency medical response, law enforcement, hazardous materials response, and public health preparedness. Much of this real- world experience was gained while serving in leadership roles in both private sector and governmental positions. This experience provides a wide range of invaluable, practical knowledge of emergency response and healthcare systems. The broad base of knowledge within the EnviroSafe team results in thorough and complete emergency preparedness products for the client. Organizational Structure EnviroSafe is wholly privately owned with S-corporation status. EnviroSafe has no subsidiaries, affiliates, parent companies, or related entities. President and Chief Executive Officer (CEO) D. Kevin Dull is the sole owner and controlling equity holder of EnviroSafe. 11 Orange County 2012 Exercise Series Proposal envi rMSAFE Global Expariano.-Local Eopaniao Management Organizational Chart Board of Advisors EnviroSafe President and CEO f i Training and Business Office Planning and Compliance Manager/HR Administration Design Division • Division Manager' . Public Training Assistance Exercise Design � Planning • Division, • Specialists Field Deployment Exercise Staff • Staff • The Planning and Design Division (shown above) houses all homeland security related planning, training, and exercise services. Management of this division is the responsibility of Derrick Duggins, Director of Planning and Design who reports to company President and CEO, D. Kevin Dull. EnviroSafe has not experienced organizational changes such as divestitures, acquisitions, or spin-offs in the past two years, nor does it have plans to undergo organizational changes in the future. Management Approach The management group of EnviroSafe leverages more than a combined 120 years of senior-level experience in emergency management, health care, and public safety to ensure total quality service and customer satisfaction. EnviroSafe personnel prioritize client needs to maintain effective working relationships. If updates or changes in the project are necessary due to changes in the client's requirements,the EnviroSafe project team will work together with the client to form a plan that effectively adapts to the change. Collaboration and teamwork are hallmarks of all EnviroSafe projects. 12 Orange County 2012 Exercise Series Proposal e nvi r®SAFE GloEal EsOaria ncI-local E•ps,t sa The project team gathers for face-to-face weekly meetings on each project. The project team is then evaluated and updated with additional training. Necessary subject matter expertise is incorporated within the project team to effectively assist staff with project-specific information as needed. Upon completion of all projects undertaken by EnviroSafe, a client evaluation is performed. The results of the evaluation are analyzed and shared with all project and management staff as well as the advisory board. At that time, any needed procedural changes and updates are made in order to improve EnviroSafe processes. Staffing Proposed Env iroSafc Project Planning 'I'cam and Responsibilities Team Member Project Position Responsibilities D. Kevin Dull Contract Manager President and CEO, EnviroSafe; Senior manager of all contract services Derrick Duggins Project Manager Director of Planning and Design, EnviroSafe; Primary point of contact(POC) with OCES, staffing coordinator, controller during exercises, and continuity of operations manager for all contract services Dewayne West, CEM Planning and Design Past IAEM President. Planning and design Specialist team member, senior exercise evaluator. Subject Matter Expert for Emergency Operations Center Management. Morgan Roseborough, Planning and Design Planning and Design Specialist, EnviroSafe; MEd. CBCP Specialist Subject Matter Expert, exercise evaluator, Elizabeth Ryan, CBCP Planning and Design Planning and Design Specialist, EnviroSafe; Specialist Subject Matter Expert Joe Phillips ETACS Support Chief Technology Officer, EnviroSafe Additional Staff will be assigned to the project as needed based on objectives developed through project planning. As the additional staff is assigned, CVs will be available upon request. Corporate Experience and Past Performance EnviroSafe has provided services to a wide array of public and private organizations including disciplines ranging from public health, to county and state administrations as well as multi- national corporations. 13 Orange County 2012 Exercise Series Proposal envi r®SAFE Global Exporisncs-toes!Expertise Since EnviroSafe staff has practical work experience in the Emergency Management and Preparedness fields, we are fully prepared to offer our expertise and experience in order to plan and execute the delivery of an exercise series for Orange County. Our lead staff members assigned to this project have a broad range of experience and understand the systems, processes, and organizations that create an overall preparedness and emergency response infrastructure and the value of utilizing training and planning as key preparedness tools for meeting today's challenges. The staff members have worked within local, state and regional concepts and structures throughout most of their careers and are familiar with the critical steps needed to build, implement and sustain collaborative methodology that surrounds a successful approach to disaster preparedness. EnviroSafe has worked extensively and continuously with local and state as well as regional clients to provide planning, training and exercises as well as general consult meeting requirements of regulatory agencies such as Department of Homeland Security to progress and strengthen partnerships within the respective jurisdictions. EnviroSafe has worked with the University of North Carolina University System to provide a system All-Hazard Emergency Operations Plan as well as tabletop and full scale active shooter exercises for each of the 17 Universities that encompass the UNC System. Most Universities within the system have asked EnviroSafe to assist in providing Individual Emergency Operations Plans and Continuity Plans as well as additional Tabletop,Functional and Full Scale Exercises. 14 . . Orange County 2012 Exercise Series Proposal ������^ ���^ en vi ov `�'v�x�v u_ v.""".","^_"""_Local Expertise Sample u[ Re|uh`u Project Experience • The University of North Carolina General Administration contracted with En's iroSafe to develop an ons Plan. This plan was designed as ao overall guide 10 the n`it' adnu, preparedness, response and recovery actions of 0 the General Administration and provided an array of processes 10 follow during a major event affecting any of the UNC Campuses. EnviroSafe staff reviewed current plans and related documents as well as interviewed key personnel to determine the best course of actions, document those actions, and provide a checklist for ease of use during an event. The University of North Carolina General Administration contracted with • I�ovimoS�e to provide all Design and {�ooductfor 16 Tabletop and 15 Full Scale exercises at all 17 of the UNC campuses. The scenarios ranged from Active ',, ,.:14:\ if.., Shooter scenarios, bioterrorism, mass fatality, improvised explosive device, mass fatality weather events, and chemical releases. These exercises included activation of the university EOP plans as well as the regional response plans for the universities. �� ���� Winston-Salem/Forsyth County Emergency Management contracted with EnviroSafe to develop its Standard Operating Guide(SOG) for Emergency ����^ Operations Center activation. As part of this p 'ect, meetings were held to Emergency discuss best practices,practical tools, and Chv and County mpeoiflcneeds. A seminar was presented to emergency management staff for introduction and review of the newly developed 8(]G. Two tabletop exercises were conducted to present EOC concepts to the community partners who would be working in the EOC during an emergency. The final phase of the project was the conduct and evaluation of a functional exercise including a shift change for EOC personnel. In 2010, EnviroSafe developed and delivered EOC workshops which will be followed up later this year with full-scale exercise involving EOC activation. -- North Carolina Emergency Management contracted with EnviroSafe to :•`3k conduct Operation Pandemic CIPHER, the North C omo li ou Statewide Pandemic c Influenza Full-Scale Exercise (FSE) which was the first of its kind in the United ^^^^'^'' ^''^'^. States. Pandemic CIPHER was a complex exercise that incorporated several jurisdictions across the state and tested pandemic influenza and terrorism response capabilities. It included full activation of the State Emergency Operations Center (EOC) and eight county E0Co. In preparation for the Pandemic CIPHER project, EnviroSafe staff conducted two, two-day regional workshops on HSEEP guidelines and trained evaluators for the statewide exercise. These workshops were unique in the fact that a DVD was created with short video clips of common scenarios encountered during the evaluation of exercises. These Interactive Video Evaluator Training Modules were shown and then facilitators opened discussion with 15 Orange County 2012 Exercise Series Proposal envi r®s/4FE Global Exoarieao•-Local Eip•rtite participants about how to best deal with the controller or evaluator issues encountered. In conjunction with Pandemic CIPHER, EnviroSafe was used as a beta test for the Department of Homeland Security Exercise Evaluation Guides (EEGs). EnviroSafe, working with the State of North Carolina, utilized existing EEGs, provided feedback on their usefulness, and recommended changes. This experience began EnviroSafe's proven track record in EEG development and use. EnviroSafe conducted a Summit for the Colorado Hospital Association that was designed to provide the participants with an opportunity to C'h;a evaluate and gather tools for updating their current mass evacuation Colorado Hospital Associaton plans. There were 179 participants, which were divided into groups according to hospital size, region, etc. Each group of 10 was lead by a Facilitator, who kept the participants on-task and asked a series of questions designed to elicit responses from each facility regarding their mass evacuation planning needs. Information gathered during table discussions was entered into EnviroSafe's ETACS system and the data was analyzed and reported after the Summit. The objectives of the 2009 CHA Summit were: • To have statewide collaboration for hospital planning • To produce a hospital evacuation plan draft • To provide guidance for hospitals to tailor the template plan to individual facility needs • To share best practices • To provide consistency for evacuation planning During this very successful 2009 Summit, the need was identified for further collaboration among Colorado hospitals in determining the best ways to work together to plan for emergencies. The Metrolina Trauma (Regional) Advisory Committee sought the services of EnviroSafe to plan, facilitate and evaluate a full-scale exercise series. 28 regional hospitals, EMS agencies and Local Emergency M TROLRr oMT,rtRirArUMA Operations Centers simultaneously responded to a simulated winter weather event. This event caused facilities to examine their plans for power outages, medical surge, communications, alternate care facilities, resource management issues as well as other major events spawning from a major winter storm. The Exercise Series was conducted utilizing all Homeland Security Exercise and Evaluation Program (HSEEP) components. A comprehensive After Action Report was provided to the Region to identify each respective partner's vulnerablities as well as capabilities to manage such an event. 16 Orange County 2012 Exercise Series Proposal envi r®SAFE Global E.perienee-Local Expertise EnviroSafe continues to work with the Greensboro Metropolitan Medical Response System to provide training and exercises in order to evaluate current capabilities in comparison to Hazard Vulnerability Assessments (HVAs) within • , ' the multi- hospital, multi jurisdictional region. Most recently, EnviroSafe " conducted a tabletop exercise that brought regional partners to a single location to discuss management of resources and capabilites when providing alternate medical care facilities should primary hospitals be compromised with influx of patient surge due to an outbreak of food poisoning at a local college. EnviroSafe has been asked to continue with the evaluation and provide a full-scale exercise allotting for an opportunity to set the plans and discussions to action. EnviroSafe was contracted by North Carolina Emergency Management to provide a regional multi-county approach to examining continuity of operations of local governments when faced with a disaster that interrupts vital services. From 1111. this series, Continuity of Operations plans for Harnett County, Brunswick County, Iredell County, Johnston County, Duplin County, Alamance County, Alexander County Caswell County, and Guilford County and all cities within these jurisdictions were developed. The planning portion of this project began with initial meetings and workshops, followed by development of departmental questionnaires and interviews. These plans in comparison to Hazard Vulnerability Assessments (HVAs) identified risks of the respective counties and provided a comprehensive approach to developing capabilities to lessen the effects of the vulnerabilities. EnviroSafe then provided each jurisdiction with an additional workshop to introduce the draft plans and to finalize any changes or additions that department managers made. After the workshop, each jurisdiction held either a tabletop exercise or a full scale exercise to test their new plan. AnMed Health Systems, Greenville Hospital System, Palmetto Baptist Hospital COOP Exercise (Anderson, S.C., Greenville, S.C., Columbia, S.C.) In three „tuElav„ta separate projects, EnviroSafe was contracted to design, conduct, and evaluate an Axih W1tc,al 'u Welt exercise based on Emergency Operations and COOP plans of three health systems related to systems disruption. With an extensive background in EOP and COOP plan development and exercises, our planning team worked with the hospitals to assure that all components of the plans were properly addressed and followed with a full scale exercise to test all components of the COOP plans. rmmerro HEALTH EnviroSafe designed, conducted, and evaluated a patient surge and discharge functional exercise for St. Francis Hospital System in BON SEcou s Greenville, SC. Using a severe weather scenario, the exercise completed ST.FRANCIS HEALTH SYSTEM the following objectives: emergency discharge, review of surge and decision making processes, and practice of critical thinking. St. Francis Hospital System also completed a hospital evacuation full scale exercise involving hospital nursing and command staff, as well as local first responders. The exercise required the horizontal and vertical evacuation of patients, coordination between the hospital and first responders, and incident management using HICS by command staff. Training on proper lifting and moving of patients was conducted before the exercise. 17 Orange County 2012 Exercise Series Proposal envi r®SAFE Globs!E.O•risne•-Local Esp.russ EnviroSafe contracted with the City of North Port, Florida on a three phase c� c '12,„‘ project to write the Continuity of Operations Plan for the city, orient city employees to the plan through departmental orientation sessions, and test the plan through a full-scale exercise. The full-scale exercise required city ,.' employees to utilize the COOP in relocating to alternate facilities due to an • 6g`R it i emergency evacuation of their primary location and successfully conduct daily business. The City of North Port COOP followed guidance from FEMA. North Carolina Emergency Management contracted with EnviroSafe to conduct Operation Pandemic CIPHER, the North Carolina Statewide Pandemic Influenza Full-Scale Exercise (FSE) which was the first of its kind in the United States. Pandemic CIPHER was a complex exercise that • - , incorporated several jurisdictions across the state and tested pandemic "" `"`` ' "`a' influenza and terrorism response capabilities. It included full activation of the State Emergency Operations Center (EOC) and eight county EOCs. Special emphasis was given to resource management of federal, state, and local resources such as SNS and Chempak assets. 18 Orange County 2012 Exercise Series Proposal envirSSAFE Global Experlonct-Local Exportise References References Brent Herron,CPP Associate Vice President of Campus Safety and Emergency Operations University of North Carolina General Administration 910 Raleigh Road Chapel Hill,N.C. 27514 919-962-4594 bherron(&,northcarolina.edu Donald Campbell Guilford County Emergency Management Coordinator 1002 Meadowood St. Greensboro,NC 27409 336-641-6567 donald.campbell@guilford-es.com Jody Moore Emergency Management Coordinator Moses Cone Health System 1200 North Elm St. Greensboro,N.C. 27401 336-832-8001 jody.moore@mosescone.com Jason Stogner Regional Emergency Response Coordinator Triad Regional Advisory Committee 942 South Main Street Lexington,NC 27292 (336)248-4000 jrstognera,wfubmc.edu 19 Orange County 2012 Exercise Series Proposal a nvi r®SAFE Global Eapari•nc•—Local Expo,hoe Timeframe Proposed Project Schedule The following is an example of a proposed project schedule for the HSEEP and NIMS compliant Exercise Series. This schedule will be modified to accommodate the needs of the Exercise Planning Team. EnviroSafe will be flexible with scheduling in order to fit the best interests of the client. Task Timeline Deadlines (adjustable by OCES Planning Team) Award of Contract Initial Plannin• Conference TBD b Plannin• Team Mid-Term Plannin• Conference TBD b Plannin• Team Final Planning Conference No Later than 2 weeks prior to exercise conduct Functional Exercise Conduct Not Later than 6/30/2012 Hot Wash Immediate) followin• exercise Draft AAR submitted Within 30 da s of exercise conduct Final AAR/IP Within 14 da s of Count review *Timelines are demonstrated above as suggested by the Orange RFP: Actual Timelines will be determined by County Planning Team and EnviroSafe in accordance with client needs and objectives. 20 Orange County 2012 Exercise Series Proposal envi r 'SAFE Global Exp•reene•—Local Export Ise Other Forms Equal Opportunity Employment Disclaimer As a matter of policy, EnviroSafe Consulting and Investigations, Inc. does not use hiring, promotional, disciplinary, or termination practices in reference to personnel decisions that discriminate on the basis of race, color, creed, religion, age, sex, disability or national origin. All of the above decisions are based on merit and ability as the only criteria. Drug Free Workplace Disclaimer EnviroSafe Consulting& Investigations, Inc operates a drug free workplace environment in compliance and conjunction with its overall employment policies. 21 Orange County 2012 Exercise Series Proposal envi rMSAFE Glolal E.P•ri•nco-Local Eap•rtUa Appendix A: Project Team Curriculum Vitaes: The following data indicates the professional background of key staff that will be assigned to the Orange County project as direct project planning staff or as subject matter experts. D. Kevin Dull PRESIDEN l� / CO E envi rSSAFE Education B.S., Western Carolina University, Cullowhee,North Carolina Industrial Technology/Industrial Safety— 1984 B.S., Western Carolina University, Cullowhee,North Carolina Emergency Services Management- 1984 Professional Experience President/CEO, 1995 - Present EnviroSafe Consulting&Investigations, Inc., Graham, North Carolina Founder of EnviroSafe in 1996 and has expertise in Homeland Security, Disaster Mitigation and Response as well as Planning, Training, and Exercise projects worldwide. Kevin has directed over 350 exercises throughout his career along with numerous planning projects conducted in the United States, Canada, Mexico,Japan, and the United Kingdom. President, 1999—Present Benco Specialties, Graham, North Carolina Benco is a specialized company in industrial operations such as logistics, warehousing, and blending hazardous materials and packages for sell to customers throughout North America. Benco specializes in product development, manufacturing, and packaging for consumer products. Benco is a distributor of fine chemicals in North America. Corporate Director,Health, Safety, Environmental, & ISO Compliance, 1989—2000 Burlington Chemical Company, Inc., Burlington, North Carolina Responsible for start-up and managing the Health, Safety, & Environmental Affairs Department. This encompassed all governmental compliance aspects of the chemical industry. This includes CAA, CWA, SARA Title III, RCRA, DEA, DOT, OSHA, US Customs, TSCA, etc. This also included the positive certification for imports under Section 13 of TSCA along with compliance with Section 12 regarding exports. Prepared all Premanufacture Notifications to the EPA for new chemical substances and structures. Responsible for the Customer Service Care Center handling 22 • Orange County 2012 Exercise Series Proposal e nV r®SAG Global E,p•rione•-local E•p•rti•• special requests from customers. Directed all aspects of the ISO 9001 certification program. Implemented, trained, and managed an EPA Level IIl Hazardous Materials/Confined Space Rescue Response Team of 27 personnel. Had the Hazardous Materials/Confined Space Rescue Team listed with North Carolina Emergency Management as a mutual aid responder along with the Federal Emergency Management Agency for national response to hazardous material emergencies. This team also responded to chemical emergencies for all of Alamance County. Director, Surry County Office of Fire Marshal and Emergency Management, 1986 - 1989 Surry County, Dobson, North Carolina Directed operations regarding fire inspections and investigations. Handled all emergency response planning and response for county agencies. Responded and directed major emergency incidents. Paramedic, Iredell County Emergency Medical Services, 1984 - 1986 Iredell County Emergency Medical Services, Statesville, North Carolina Provided pre-hospital advanced life support care to the sick and injured. Director, University Emergency Medical Services, 1980 - 1984 Western Carolina University Emergency Medical Services, Cullowhee, North Carolina Director of a student staffed EMS responsible for pre-hospital care of the sick and injured. Certifications Certified NFPA 472 Hazardous Materials Specialist IATA Dangerous Goods via Air Certified Certified NFPA 472 Hazardous Materials Technician National Fire Academy Fire and Arson Investigations Listed on the National Registry of Safety Professionals National Fire Academy Hazardous Materials Incident Analysis National Registry of Safety Professionals Certified Private Investigator—North Carolina License#3316 Certified ODP Instructor with Department of Homeland Security (DHS) Memberships American Society of Safety Engineers (Professional Member) North Carolina Association of Hazardous Materials Responders North Carolina Hazardous Materials Steering Committee Chairperson, Alamance County Local Emergency Planning Committee National Safety Council Chairperson, Alamance County Nuclear, Biological, and Chemical Terrorism Preparedness Committee American Association of Textile Colorist and Chemist National Fire Protection Association–National Chapter Alamance County Greg Cartier Memorial Scholarship Selection Committee 23 Orange County 2012 Exercise Series Proposal Pi nV r®SAFE Global Eap•r■ano•-local Eapotlioa Alamance County/Burlington Arson Task Force North Carolina Compliance & Preparedness Committee with N.C. Emergency Management Agency National Association of Fire Investigators International Association of Arson Investigators Operations Chief, Graham Fire Department Hazardous Materials Responses Team 24 • Orange County 2012 Exercise Series Proposa ������^ ���� ��" n � ov `�~~~m�/v �— Global"^~^tnee'Lo='^~~rtl= Derrick M. Duggins • Director, Planning and Design ��^��/� �N �~* �� ~�� � ~ � = � ~.=. ~�,~ °" E Education M.B.A., Laurel University, High Point, North Carolina Management B.A., John Wesley College, High Point,NC Management and Ethics Graduate Certificate, UNC Chapel Hill School of Government Municipal and County Administration Professional Experience Director, Planning& Design, EnviroSafe, 2010-present Graham, NC Mr. Derrick Duggins is the Director of Special Projects for EnviroSafe where he oversees the development and implementation of all types of p 'cctm varying from emergency exercises, to developing emergency plans, to marketing and corporate growth. Mr. Duggins leads the company's Planning and Design division. Emergency Management Coordinator, Johnston County Emergency Services, 2007-2010 Johnston County, Smithfield, NC Responsible for assisting in the development of the County's annual Emergency Management Plan; consulting, advising, enforcing and monitoring SARA title III hazardous materials; coordinating and managing emergency and disaster situations; and planning and coordinating disaster mitigation. Work includes planning, developing, implementing and maintaining a county-wide emergency response plan that addresses mitigation, response and recovery; coordinating and managing the emergency operations center during a disaster; and consulting with nursing homes, hospitals, schools, etc. on effective response and recovery plans. Maintain knowledge of federal, state, and county policies and regulations in disaster planning and response, and hazardous waste management. Make decisions quickly and accurately in emergency situations and communicate in a tactful and diplomatic manner when dealing with the public. While in the position, oversaw the update of the Emergency Operations Plan, Hazard Mitigation Plan, Continuity of Operations Plan, development of a Points of Distribution Plan. Coordinated efforts to establish a Damage Assessment Response Team and County Community Emergency Response Teams. Above all, built and retained vital 25 Orange County 2012 Exercise Series Proposal envi r®SAFE Global Eap•rioneo-Iota!Et DOrliao relationships and networks across the county, state and country. Appointed by Board of Commissioners to serve as the Johnston County Teen Driving Coordinator which involves the oversight of initiatives aimed at reducing teen fatalities resulting from motor vehicle crashes. In this capacity,work with elected officials including state legislators as well as other key officials in state government to present possible legislation to help our mission. As chair of the NC Emergency Management Association Legislative Committee, work includes being the voice of NC Emergency Managers to the State and Federal Legislative bodies. Work has required travel to Washington DC in order to meet with Congressional delegates,personally involving them in the workings of our profession. Asst. Emergency Management Coordinator, Davidson County Emergency Services 2004-2007 Davidson County, Lexington, NC Assisted Emergency Services Director in developing and overseeing the coordination of a comprehensive emergency preparedness program for the county of Davidson that included elements of mitigation,preparation, response and recovery. Work involved preparing disaster, resource and mitigation plans as well as preparing reports for the purpose of minimizing or preventing damages to person and property during emergency events. Position acted as a liaison for Davidson County Emergency Services with other government agencies, local officials and emergency response agencies. Grant writing and administration of grants was a major responsibility of the position. While in the position, assisted in the re-development of the Davidson County Emergency Operations Plan,the Davidson County Continuity of Operations Plan, as well as many response plans for outside agencies including but not limited to schools, alternate care facilities, private industries, fire and rescue departments, etc. Position was responsible for all emergency management activities in the absence of the Director. Certifications DHS NIMS ICS 100, 200, 300, 400, IS 700, IS 800 DHS HSEEP FEMA Professional Development Series National Fire Academy Management of EMS North Carolina Emergency Management Coordinator Type 1/Level 4 Firefighter Level I and II -NC OSFM Emergency Services Level II Instructor-NC OSFM Fire and Life Safety Educator Instructor Level I, II, III—NC OSFM Fire and Life Safety Educator Level III -NC OSFM Fire and Life Safety Educator Level II-NC OSFM Fire and Life Safety Educator Level I -NC OSFM Emergency Vehicle Driver-NC OSFM Emergency Medical Technician-NC OEMS Hazardous Materials Responder Level I (Operations/Awareness)-NC OSFM 26 Orange County 2012 Exercise Series Proposal envirMSAFE Global Exp•r■oneo—Local Exporlis• Memberships International Association of Emergency Managers North Carolina Emergency Management Association, Legislative, Training Committees North Carolina Firefighters Association North Carolina Association for Rescue and EMS Johnston County Local Emergency Planning Committee Laurel University Board of Trustees 27 Orange County 2012 Exercise Series Proposal e nvi r®SAFE Global Enb•rl•aca-Local Eapo,Ilse De►rurne 11 est, CEM Planning and Design Specialist a r ri\I r()SAFE Education/Military Service Medical Corpsman, United States Army Fort Sam Houston, Texas— 1966 Officer Candidate School,North Carolina Military Academy Fort Bragg,North Carolina— 1973 Management Training Institute, University of North Carolina Charlotte,North Carolina— 1984 Nuclear, Biological and Chemical Hazards Course, United States Army Fort Bragg,North Carolina- 1987 Professional Experience Planning and Design Specialist, 2008 - current EnviroSafe Consulting and Investigations, Inc., Graham, North Carolina Director, 1988—2007 Johnston County Emergency Services, Smithfield, North Carolina Served as the first full-time Director for Johnston County. Oversaw day-to-day operations of the Emergency Management Office, the Fire Marshal's Office and the Emergency Medical Services Office. Supervised a staff of six full-time and three part-time employees and served as liaison to 24 volunteer fire departments and eight volunteer emergency medical service providers. Planned, developed and administered annual budgets including oversight of state and federal grants. Responsible for management of Emergency Operations Center and supervised multiple agencies in a coordinated effort to respond to and recover during emergency incidents or disasters. Health Services Coordinator, 1981 - 1988 Johnston Community College, Smithfield, North Carolina Responsible for coordinating county-wide training for 24 fire departments, and nine EMS providers, health services organizations and the private sector. This required working with multiple agencies, identifying training needs, locating and contracting with appropriate instructors, and monitoring on-going training programs. Implemented the first county-wide continuing education classes for emergency medical service personnel. 28 Orange County 2012 Exercise Series Proposal envi r®SAFE Mobil E.Oari•nea-Local Expertise Certifications Nationally Certified Emergency Manager(CEM) Certified Fire Investigator Memberships North Carolina Army National Guard (Retired) Life Member of the N.C.National Guard Association North Carolina Emergency Management Association (President, 1996-1998) North Carolina Association of EMS Administrators North Carolina Association of County Fire Marshals International Association of Emergency Managers (President, Region IV, 1999-2000) International Association of Emergency Managers (President, 2004-2005) International Association of Arson Investigators (N.C. Chapter) Emergency Management Accreditation Commission(EMAP)—Vice Chairman National Association of Counties (Board of Directors, 2006-2007) Professional Presentations Presenter at Diamond State EMS Conference, Dover, Delaware Presenter at NENA Annual Conference, Greensboro,North Carolina Presenter at NCCEM (IAEM)Annual Conference, Anchorage,Alaska Presenter at Genesis (GIS)Annual Conference, Breckenridge Colorado Presenter at International Joint Operations Chiefs Conference (IJOCC), London, England Presenter at Golden Spear Conference—Emergency Management Standards, Cairo, Egypt Adjunct Faculty Lecturer—Emergency Management Training Institute,FEMA Adjunct Faculty Lecturer — University of North Carolina, School of Public Health, Community Preparedness and Disaster Management Program Presenter at Emergency Management Conferences in North Carolina,Alabama, Kansas,Arizona, Kentucky, Maine and Florida 29 Orange County 2012 Exercise Series Proposal e nvi r®sAFE Global Es0•riane•-Local Experfis• llorrutt Rocrhorott,h, ,1I.Ed, CBCP Planning and Design Specialist e nvi r S A FE Professional Experience Planning and Design Specialist, 2010 -current EnviroSafe Consulting and Investigations, Inc., Graham, North Carolina Director of Business Continuity, Dec '02—Mar `10 University of North Carolina- Charlotte, Charlotte, NC A senior member of the University staff, responsible for developing comprehensive plans for recovery of critical business processes of the University following a disaster. This position reports to the Vice Chancellor for Business Affairs and includes leadership of a university-wide planning committee. • Designed and developed a new department of Risk Management, Safety, and Security. • Coordinated and developed the university's first emergency response plan. • Coordinated and developed the Pandemic Response Plan for the university. • Coordinated, designed, and implemented a Point of Dispensing for H1N1 Flu vaccine. • Implemented planning for recovery of over 40 critical business processes of the university. • Led university initiatives in risk assessment and business impact analysis. • Planned and directed disaster training exercises for the university senior management team, departments and work units. • Led procurement actions in obtaining business continuity planning software, emergency notification system, outdoor warning system, and video surveillance system for the university. Executive Director of the Alumni Association,Director of Alumni Affairs, Feb '98—Dec `02 University of North Carolina- Charlotte, Charlotte, NC A senior member of the university staff, responsible for developing and organizing a growing non-profit alumni association of over 65,000 members. Executive Director, reporting to a board of directors of over 30 volunteers, guiding them through strategic, mid-range and near-term planning. Primary liaison between the university and the alumni association. • Increased royalty income by 300%through marketing new affinity programs and partnerships. • Implemented new services for alumni resulting in increased participation in all aspects of alumni relations and charitable giving. • Successfully negotiated renewal of affinity credit card agreement, resulting in over$1.7 million in new royalty income. • Organized, developed, and sustained twelve new alumni chapters. 30 . / Orange County 2012 Exercise Series Proposal ������^ ���� ��vn � vo ^�,��,nx �- «*�'"^�"��'�='"xp°"se • Supervised the design, contract negotiation, and quality assurance for the alumni association web site. • Planned and executed various alumni events, including conferences, recognition banquets, awards, and homecoming activities. • Imposed new internal controls for funds management, resulting in improved procedures and accountability. • Guided a volunt er committee through concept,preliminary architectural design, and bid for construction of a privately funded alumni center. Director of Alumni Services, Jul '93 —Jan '98 Association of Graduates of the United States Military Academy, West Point, NY Responsible for developing and managing a program of new services and products for graduates of the United States Military Academy. Served as secretary of the Strategic Planning Committee of the Board of Trustees of the alumni association. Managed membership and scholarship programs for the Association of Graduates. • Implemented the first affinity credit card partnership for the alumni association, resulting in over$500,000 in new royalty income. • Developed career services programs that provided assistance to over 500 alumni annually. • Organized and trained staff to operate and manage a new alumni center. • Developed and implemented a new member benefits program for alumni. • Worked closely with major gift officers and corporate giving officers in raising funds for alumni scholarship endowments. • Collaborated with USNA, USAFA, USCGA alumni associations to produce the Service Academy Resume Database and the Service Academy Business Resource Directory. Director of Corporate and Foundation Giving, Jun '92—Jul '93 Association of Graduates of the United States Military Academy, West Point, NY Responsible for research, preparation, and presentation of gift proposals to corporations and foundations. Developed and implemented a structured plan to raise over$10 million in corporate gifts over a three-year period. Administered an endowed scholarship program, which made annual awards in excess of$125,000 to 50 high school students. + Developed successful new strategies for corporate and foundation fund-raising. + Raised over$2million in corporate gifts, including a$1 million gift for the first corporately endowed academic chair at the Military Academy. + Solicited individual gifts to endow four new preparatory scholarships. + Worked closely with major gift officers,resulting in several significant individual and corporate gifts to USMA. 31 Orange County 2012 Exercise Series Proposal envi r®SAFE Global Expari•nc•-Local Exy1Hi•• Director of Cadet Activities Jan '89—Jun `92 United States Military AcademyWest Point, NY Leader of a complex organization of over 100 employees responsible for athletic, social, cultural, recreational, and extracurricular activities for the Corps of Cadets. Developed and managed an annual budget of$4.5 million. Provided direct financial, administrative and logistical support to over 100 student clubs and teams, and four student publications. Supervised five major programs: performing arts center, food services, student activities/services, business/resources, and facilities/maintenance. • Managed operations of 24 competitive club sports teams, including four national collegiate club championships. • Reduced transportation costs for student clubs by 25%. • Surpassed$1.5 million in sales in convenience store and food service operations, an increase of 25%over the previous year. • Developed policies and procedures for commercial sponsorship of cultural arts and extracurricular events,resulting in over$1 million in annual sponsor support. • Developed and implemented management policies and procedures for the second largest performing arts center on the East Coast. United States Army,Jun '66—Jun `92 Successful leadership of complex organizations at various levels. Command of infantry, and aviation units from platoon through battalion level. Staff assignments in operations,plans, training, and personnel management,to include service on the Department of the Army Staff (Pentagon). Awards for meritorious service in peacetime and in combat operations. Service in Viet Nam, Korea, and Germany, as well as various locations in the United States. Highest rank attained: Colonel. Military Education and Training Airborne Ranger Rotary Wing Aviator Course Armor Officer Advanced Course Command and General Staff College Higher Education Master of Education in Student Personnel and Counseling Duke University, Durham,NC Bachelor of Science United States Military Academy, West Point,NY 32 Orange County 2012 Exercise Series Proposal envi r®SAFE Global Eap•ri•ooa-Local Eaps,liaa Community Service Past President and Director, West Point Society of the Carolinas Board of Directors, Loaves&Fishes, Inc. Troop Committee and Chaplain, Troop 148, Boy Scouts of America Elder,Mallard Creek Presbyterian Church Director and Committee Chair,United Christian Fellowship at UNC Charlotte Professional Affiliations and Certifications Certified Business Continuity Professional (CBCP), Disaster Recovery Institute International Contingency Planning Association of the Carolinas (CPAC) 33 Orange County 2012 Exercise Series Proposal a nvi r®SAFE Global Eaoariana•-Local Eaaarllse Ms. Elizabeth M. Ryan, M.A., CBCP Planning and Design Specialist envi r®SAFE Ms. Elizabeth Ryan is a Planner for EnviroSafe where she is project lead on hazard mitigation planning projects across North Carolina. She corresponds with clients regarding updating plans, develops written documents, and conducts on-site client meetings to complete various projects. Ms. Ryan began with the EnviroSafe team in July 2008. Ms. Ryan continues to maintain her position with BlueCross BlueShield of South Carolina as a Business Continuity Analyst. Prior to joining EnviroSafe, Ms. Ryan served as an Individual Assistance Officer and a Hazard Mitigation Specialist with South Carolina Emergency Management Division. In these positions she gained experience with the Hazard Mitigation Grant Program and worked with State and local agencies to assist in statewide planning for mitigation. Education B.A., College of Charleston, Charleston, South Carolina Major: Political Science—2002 Minors: Spanish and Religious Studies Member of Pi Sigma Alpha Political Science Honor Fraternity Studied Abroad in Salamanca, Spain M.A.,Northern Illinois University, DeKalb,Illinois Public Administration—2006 Member of Student-Faculty Advisory Committee Board Member of Student Association Member of Pi Alpha Alpha National Honor Society for Public Affairs and Administration Professional Experience Planner,2008 - present EnviroSafe Consulting and Investigations, Inc., Graham, North Carolina • Completed Multi-Jurisdictional Hazard Mitigation Plan Update for Alexander County, NC • Working with Johnston County,NC and municipalities on 2010 update to Multi- Jurisdiction Hazard Mitigation Plan Business Continuity Analyst,2008 - present BlueCross BlueShield of South Carolina, Columbia, South Carolina • Provide planning assistance to business units within BlueCross • Write and update Emergency Action Plan for corporation 34 Orange County 2012 Exercise Series Proposal envirMSAFE Global Emp•n•nes-local Expertiso • Conduct annual exercises for more than 20 business units • Conduct twice-annual plan updates for more than 20 business units • Work on behalf of BlueCross in support of Business and Industry Emergency Support Function • Act as liaison to American Red Cross in their disaster response Individual Assistance Officer,2006-2008 South Carolina Emergency Management Division, Columbia, South Carolina • Provided information about disaster assistance to counties • Provided damage assessment training to internal employees and counties • Acted as liaison between FEMA and State Emergency Management Division • During disasters and exercises, acted as tasking officer for county requests • Assisted Emergency Support Function 24—Business and Industry in writing their Emergency Operations Plan and Standard Operating Procedures • Wrote update to State Recovery Plan and planned and executed meetings of Statewide Recovery Task Force • Provided planning and support to faith-based and community organizations in preparedness, response and recovery phases Hazard Mitigation Specialist,2006 South Carolina Emergency Management Division, Columbia, South Carolina • Provided Hazard Mitigation Grant Program (HMGP) planning assistance to eligible applicants • Assisted in the screening, applications and implementation phases of HMGP • Participated in planning meetings for new HMGP projects • Worked with State and local agencies to assist in state-wide planning for mitigation 35 Orange County 2012 Exercise Series Proposal Pi 11V I MSAFC Global Eabori•nc•—Local Esoarlisa 36 Orange County 2012 Exercise Series Proposal e nvi r®SAFE Globs!E.y•ri•nee-Leeai Ea penile Appendix B: Cost Orange County 2012 Exercise Series Proposal Pricing: Exercise Series Deliverables: O Initial Planning Conference (IPC) Conduct and $ 915.00 Development— 1 Facilitator; 1 Scribe O Mid-Term Planning Conference (MPC) Conduct and $ 915.00 Development— 1 Facilitator; 1 Scribe 0 Final Planning Conference (FPC) Conduct and $ 915.00 Development— 1 Facilitator; 1 Scribe O Exercise Plan (EXPLAN) Development and Exercise $ 1,500.00 Evaluation Guide Development O Functional Exercise Conduct- Phase 1 $19,865.00 o 1 Senior Controller o 1 SIMCELL Controller o 6 SIMCELL Operators o 6 Evaluators O Full Scale Exercise Conduct- Phase 2 $12,848.00 o 1 Senior Controller o 1 Safety/Victim Controller o 1 EOC Evaluator o 3 Shelter Evaluators O After Action Report/ Improvement Development $ 5,000.00 Exercise Series Delivery Cost S41,958.00 37 Orange County 2012 Exercise Series Proposal envi rSSAFE 38 •