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HomeMy WebLinkAbout2012-137 IT - Nextpoint for Social Media Archiving $4040.- -137 [Departmental Use Only] TITLE FY ORANGE COUNTY CONTRACT UNDER $10,000.00 NORTH CAROLINA THIS AGREEMENT, made and entered into this June day of Ifs, 2012, ( "`Effective Date ") by and between Change County, North Carolina, a body politic and corporate organized under the laws of the State of North Carolina, (the "County") party of the first part, and Nextpoint (the "Provider"), party of the second Part; VV I`iNESSETH: For the purpose and subject to the terms and conditions hereinafter set forth, the County hereby contracts for the services of the Provider, and the Provider agrees to provide the following services to the County in accordance with the tenlis of this Agreement, time being of the essence: The services and/or materials (hereinafter referred to collectively as "Services ") to be furnished tinder this Agreement are as follows: Provide Social ;Media retention as stated and agreed upon in the 2 attached documents: 1) Cloud Preservation '[`ernes of Use and 2) Privacy & Securty policy.. The term of this agreement rendered shall be from 5/1 8;12 to 5;1x;/17. Provider represents and agrees that Provider is qualified to perform and fully capable: of performing and providing the services required or necessary tinder this Agreement in a fully competent, professional and timely manner to the satisfaction of the County. Provider shalt be responsible for all errors or omissions, in the perfonnance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. Provider agrees that Provider shall not sub - contract any of the services to be provided in this Agreement, nor shall Provider assign any right or responsibility granted or required by this Agreement, without the prior written approval of the County. SPECIFIC TERMS L Payment: The County agrees to pay at the rates specified for Services satisfactorily performed in accord with this Agreement. The amount to be paid by the County shall not exceed Five Thousand Dollars annunaly, ($5.000 %year). Payment shall be made within thirty (30) days of an invoice . properly submitted to County. should Provider flail to perform its duties under the terms of this Agreement, County may, without fault or penalty-, withhold any payment associated with the work to be performed until such time as said work is completed. Nan— waiver: failure by County at any time to require the performance by Provider of any of the provisions hereof shall in no way N give or affect the County's right hereunder to'enfc�rce the same, nor shall any waiver by the County of any breach be held to be a waiver of any succeeding breach or a waiver of this Non- Waiver Clause. 3, Ictcendent Cont€actar: The Provider shall operate as an independent Provider, and the County shall not be responsible for any of the Provider's acts or omissions. The Provider shall not be treated as an employee with respect to the Services performed hereunder for federal or state tax, unemployment or workers' compensation purposes. The Provider understands that neither federal, nor state, nor payroll tax of any kind shall be withheld or paid by the County on behalf of the Provider or the employees of the Provider. 4. Insurance: The Provider shall obtain, at its sole expense, all insurance needed to adequately insure itself during the performance of these services as required by the County's Risk Management Policy. Revised July 2010 5. Indemni!v: The Provider agrees to defend, indemnify, and bold harmless Orange County from all losses, liabilities, claims, demands, suits, costs, damages or expenses (including reasonable attorney's fees) arising from bodily injury, including death, to any person or persons or damage to or destruction of any property caused in whole or in part by any negligent or intentional act or omission on the part of the Provider. 6. Termination: This Agreement may be terminated at any time by mutual written agreement of the parties or by the County upon written notice to the Provider. ' 7. Entire Agreement: The parties have read this Agreement and agree to be bound by all of its terms, and further agree that it constitutes the complete and exclusive statement of the Agreement between the pat-ties unless and until modified in writing and signed by the parties. Modifications may be evidenced by telefacsimile signature. 8. Governing Law: Both parties agree that this Agreement shall be governed by the laws of the State of North Carolina. Should either party initiate litigation to settle any dispute involving the terms of this Agreement such litigation shall be initiated in the General Court of Justice of North Carolina seated in Orange County, North Carolina. 9.. Non Appropriation: Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable and not appropriated for the performance of County's obligations under this Agreement, then this Agreement sball automatically expire without penalty to County immediately upon written notice to Provider of the unavailability and non-appropriation of public funds. IN WITNESS WHEREOF, Orange County and the Provider have signed this Agreement, effective as of the day first written above. ORANGE COUN Y PROV—U)" By:- Cote oti ty Manage Title: _-L-DE� 200 S. Cameron P.O. Box 8181 Hillsborough, NC' 27278 This instrument has been approved as to technical content. Todd Jones, Department-Director This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act. a"-", A AV-1 Office of the Finance Director This instyo?nent has been approved as to form and legal sufficiency. Z44&11�ur.q - Office of the Coun(y frney Revised July 2010 2 KATIE TOWNSEND, ACCOUNT EXECUTIVE KTOWNSEND @NEXTPOINT.COM 773.929.4000 xt 190 ORANGE COUN'T'Y NORTH CAROLINA REVISED JUNE 4th, 2012 Nextpoint Cloud Preservation Terms of Use This Agreement sets forth the terms and conditions that apply to your access and use of the Cloud Preservation Service ( "Cloud Preservation "), located at www.cloudpreservation.com (hereinafter "the Site," as owned and operated by Nextpoint, an Illinois corporation ( "Nextpoint "). Through Cloud Preservation, Nextpoint offers a service which securely archives and indexes third parry web content. Nextpoint is not affiliated or associated with any of the third party websites that it archives, and your archiving and indexing of any third parry website or content is governed by the terms applicable to those sites. Accepting the Terms 1. By registering, logging in to, or otherwise using the information, tools, features and functionality provided by Cloud Preservation (hereinafter the "Service "), you (the user), whether you are a "Guest" (which means that you simply browse the Cloud Preservation website) or you are a "Member" (which means that you have registered with Cloud Preservation either as a Retail Customer or as a Preferred Customer), agree to be bound by the terms and conditions described here (the "Agreement ") and Nextpoint's Privacy and Security Policy http:// www.nextpoint.com /privacy.html, as they may be amended from time to time in the future. 2. You may not use the Service and you may not accept this Agreement if you are not of a legal age to form a binding contract with Nextpoint. 3. If you accept this Agreement, you represent that you have the capacity to be bound by it or if you are acting on behalf of a company or entity that you have the authority to bind such entity. Authorized Agent 4. By submitting website urls, information, data, passwords, usernames, PINs, other log -in information, materials and other content to Nextpoint through the Service, you are licensing that content to Nextpoint solely for the purpose of providing the Service. Nextpoint may use and store the content, but only to provide the Service to you. 5. By submitting website urls, information, data, passwords, usernames, PINs, log -in information, materials and other content to Nextpoint through the Service, you represent and warrant that you are entitled to submit this Content to Nextpoint for this particular purpose, without any obligation by Nextpoint to obtain licensing, pay fees or overcome other limitations. 6. By using the Service, you expressly authorize Nextpoint to access the websites 4043 N. RAVENSWOOD AVENUE - CHICAGO IL - 6o613 NEXTPOINT.COM and user accounts maintained by the identified third parties, on your behalf as your agent. When you use the "Add New Site" feature of the Service, you will be directly connected to the website for the third party you have identified. If the Site requires a login, Nextpoint will submit information including usernames and passwords that you provide to log you into the Site. You hereby authorize and permit Nextpoint to use and store information submitted by you to the Service (such as account passwords and user names) to accomplish the foregoing and to configure the Service so that it is compatible with the third party sites for which you submit your information. YOU ACKNOWLEDGE AND AGREE THAT WHEN NEXTPOINT IS ACCESSING AND RETRIEVING WEBSITE INFORMATION FROM THIRD PARTY SITES, NEXTPOINT IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY. You understand and agree that the Service is not sponsored or endorsed by any third parties accessible through the Service. License to use Nextpoint Cloud Preservation 7. Subject to all of these terms hereof, Nextpoint grants you a revocable non- exclusive, non - transferable license to use the Service, the Site or any other domain name at which Cloud Preservation, is accessible — but only so long as you are current on all of the fees and expenses due under this Agreement. 8. Under no circumstances may you copy, create Derivative Works, sub - license, grant access to, display, transmit, exhibit or transfer Cloud Preservation to anyone else without our prior written consent. What are Derivative Works? See Title 17 of the United States Code, Section 1o1. 9. Upon termination of this Agreement, all license rights you have been granted will automatically expire. 1o. Be advised that the conduct of anyone who accesses the Site through your accounts is your responsibility. Any requirements or standards of conduct stated in this Agreement for you apply equally to any users you authorize to access the service. 11. Other than during the thirty (3o) day free trial, under no circumstances are you permitted to access Cloud Preservation or the Service for purposes of monitoring its availability, performance or functionality, or for any benchmarking or competitive purposes, except with Nextpoint's prior written permission. What Nextpoint will do for you 12. Nextpoint will host, maintain and provide Cloud Preservation applications for manipulation of the data you obtain through the Service as well as data that you upload for use within Cloud Preservation. 13. Nextpoint will provide Help Desk Services. "Help Desk Services" means providing you with consultation services by telephone or e -mail to allow you to report problems, bugs and defects and to ask questions concerning specific features and functionalities of Cloud Preservation. We will use reasonable efforts to address issues and questions in a time frame commensurate with their urgency 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM and severity. What it costs; when and how you pay 14. In exchange for use and access to Cloud Preservation, you agree to pay the monthly fees assessed by Nextpoint upon sign up in association with the pricing plan you selected. All amendments to the contract shall be by mutual written consent of the parties. 15. Monthly Fees shall become due and payable within thirty (3o) days of Nextpoint properly invoicing you. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. 16. Invoices or statements will be provided electronically upon request. 17. The fees set forth herein are exclusive of all taxes. You are responsible for payment of all taxes of every kind imposed in connection with the sale or license of products or services under this Agreement. Your obligations 18. You agree and understand that you are solely responsible for all content and materials that you supply to Nextpoint and for all acts or omissions that occur relating to your use of Cloud Preservation and the Hosting Services. You agree to use the Service only for purposes that are legal, proper and in accordance with the terms of this Agreement. Nextpoint reserves the right to immediately cease or terminate archival service with no advance notice in the event it is informed or determines that us of its software is violating applicable laws. 19. You agree and hereby represent to Nextpoint that you will only use the Service to access and /or archive content and material from websites that you own, are licensed to access, capture, and archive, or that are publicly available and not subject to restrictions on crawling by third - parties. You further agree that you will indemnify Nextpoint, in accordance with Paragraph 38 for any claims against Nextpoint arising from any use of the Service to access websites or archive content and material in excess of your rights, or due to your breach of this Agreement. 20. You understand that Nextpoint, in performing the required technical steps to provide the Service to you, may (a) transmit or distribute your Content over various public networks and in various media; and (b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, service or media. You agree that this license shall permit Nextpoint to take these actions. 21. You confirm and warrant to Nextpoint that you have all the rights, power and authority necessary to grant the above license. 22. In connection with the provision of Cloud Preservation, you will have access to the Site. In the process of accessing the Site and using Cloud Preservation, you are responsible for complying with all applicable laws and regulations in all relevant jurisdictions with regard to content created or posted by Orange County employees on sites subject to this agreement. Specifically, among other things, 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM you agree that by, while, or through accessing or using the Site, you will not do these or any other bad things knowingly: (i) knowingly act in any way that might give rise to civil or criminal liability, (ii) use or attempt to use another person's password, (iii) infringe any copyright, trademark, patent or other proprietary rights of a third party, (iv) capture or transmit any unlawful, obscene, or pornographic material; (v) act in any way that might be harmful to minors, including, without limitation, transmitting or facilitating the transmission of child pornography, which is prohibited by federal law and may be reported to the authorities should it be discovered by Nextpoint, (vi) restrict or inhibit any other user from using or enjoying the Site; (vii) disrupt or interfere with the Site or its operation or availability, or alter or tamper with the content of the Site; (viii) engage in spamming, flooding, or any denial of service attack; or (ix) post or transmit any information or software which contains a virus, trojan horse, worm, or other disabling device or harmful component. Nextpoint reserves the right and has the reasonable discretion to restrict or remove from its servers, or suspend the hosting of, any content that violates this Agreement. Copyright and Account Termination Policy 23. Nextpoint does not permit infringement of intellectual property rights on the Service. Nextpoint may, in appropriate circumstances and at its discretion, remove certain content or disable access to content that appears to infringe the copyright or other intellectual property rights of others. Nextpoint shall provide the County with written prior to taking any of the following actions: (a) removing any Content, (b) disabling County's ability to archive or index Content within the Service, (c) terminating County's access to the Service, for archiving or sharing Content in violation of the Agreement. 24. It is Nextpoint's policy to respond to clear notices of alleged copyright infringement. Please provide the following information in a signed writing to Nexpoint at info @nextpoint.com each time you wish to report alleged acts of infringement: a. A detailed description of the copyrighted work that you believe has been infringed upon b. The location of the infringing material c. A description of the infringing material d. Your Contact Information, including an email address, phone number and street address e. The following statement "I have a good faith belief that the use of the copyrighted materials identified above is not authorized by the copyright owner, its agent, or the law." f. The following statement: "I, the undersigned, swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed." g. Your electronic or physical signature. Nextpoint's response to these notices may include removing or disabling access to material claimed to be the subject of infringing activity and /or terminating users. If we remove or disable access in 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM response to such a notice, we will make a good -faith attempt to contact the owner or administrator of the affected site or content so that they may make a counter notification. Ownership 25. You retain copyright and any other rights you already hold in Content which you archive, store, submit, share, or display on or through the Service. 26. You acknowledge and agree that Cloud Preservation, and all related intellectual property rights, are and shall remain the exclusive property of Nextpoint. Except for the license granted to you above, you shall not receive any other rights in or to Cloud Preservation. You further agree that you shall not sell, assign, convey, sub - license, share with, or otherwise provide any third parry with access to Cloud Preservation, or any portion thereof, or any product or service or Derivative Work that contains, embodies, or is derived from Cloud Preservation, without the express written consent of Nextpoint. Nextpoint shall have the right, at its sole expense, to register or otherwise protect its Intellectual Property Rights in Cloud Preservation in whatever manner it deems appropriate, including, without limitation, the filing of patent and copyright applications anywhere in the world. 27. You acknowledge and agree that all right, title and interest in and to the Site, as well as all related look -and- feel content displayed on the Site, shall remain the sole and exclusive property of Nextpoint. You may not duplicate, copy, or reuse any portion of the HTML /CSS, Javascript, or visual design elements or concepts of Cloud Preservation or the Site without express written permission from Nextpoint. Confidentiality 28. Nextpoint will not disclose your Confidential Information to any third party, and complies with industry best practices to protect your Confidential Information. Confidential Information shall include, without limitation, any business proprietary information stored within Cloud Preservation or any other information furnished by you that is obviously confidential or that you designate as confidential not including any material that is publicly available on the Internet or elsewhere. Nextpoint may, however, disclose any Confidential Information or other material that is required to be disclosed by law or judicial order, provided that prior written notice of such required disclosure is furnished to you as soon as practicable in order to afford you an opportunity to seek a protective order or confidential treatment. Nextpoint will cooperate in these efforts, although any expenses for these endeavors will be borne by you. If such order or treatment cannot be obtained, then Nextpoint shall be permitted to disclose by you without liability. 29. You agree not disclose to any third party information about the Cloud Preservation program and program features. 30. Nextpoint acknowledges that this Agreement and any documents, memorandum, data, reports, analyses, compilations, records, pricing and 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM evaluation of all or any portion of the transactions contemplated by this Agreement may be deemed public records and subject to disclosure, in whole or in part, pursuant to the North Carolina Public Records Law. County will provide Nextpoint with prompt notice of any intended disclosures or requests for disclosure pursuant to the North Carolina Public Records Law and an appropriate opportunity to seek protection of the confidential and proprietary information consistent with applicable laws and regulations. If Nextpoint objects to the disclosure of the requested information, Nextpoint agrees that it shall be solely responsible for the defense of and the cost of defending any claim or complaint against the County based upon the County"s refusal to disclose information Nextpoint claims is Confidential Information. Nextpoint agrees that if any such complaint or claim is filed it will indemnify County and will reimburse County for any and all damages awarded against County for CountyTMs refusal to disclose information Nextpoint claims is Confidential Information. Nextpoint agrees that it releases County from all loss, liability claims or expense, including attorney's fees, arising out of or related to the release or disclosure or failure by the County to release or disclose information Nextpoint claims is Confidential Information. Nextpoint further agrees that it waives the right to file any court action for any such release, disclosure, or failure to release or disclose information Nextpoint claims is Confidential Information. Warranties 31. Nextpoint hereby represents and warrants to you that (i) it has the right to grant the licenses herein, and (ii) excluding downtime for regularly scheduled maintenance, of which you will be notified in advance and which will be conducted using commercially reasonable efforts to minimize or eliminate any effect on you, that Cloud Preservation and the Hosting Services will be available 99•o% of each month. Disclaimer 32. You acknowledge that Nextpoint does not represent, warrant or endorse any Third Party Sites, or the information, materials, products, features or services contained on or accessible through Third Party Sites available through the Cloud Preservation Service. In addition, your correspondence or business dealings with any Third Party Sites are solely between you and that provider, and subject to that provider's separate terms and conditions. Furthermore, your access to and use of the Third Party Sites and Content is at your sole discretion and risk, and Nextpoint shall have no liability to you arising out of or in connection with your access to and use of the Third Party Sites and Content. Nextpoint hereby disclaims any representation, warranty or guaranty regarding the Third Party Content and Services, whether express, implied or statutory, including, without limitation, the implied warranties of merchantability or fitness for a particular purpose, and any representation, warranty or guaranty regarding the availability, quality, reliability, features, appropriates, accuracy, completeness, or legality of 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 60613 NEXTPOINT.COM the Third Parry Sites or Content. 33. You acknowledge and agree that the provision of access to and the listing of any Third Party Content (including any third party websites available through the Service) shall not constitute or imply any endorsement by Nextpoint of such Third Party Content. 34. You understand that by accessing and using the Service, you may encounter information, materials and subject matter (i) that you or others may deem offensive, indecent, or objectionable; (ii) which may or may not be identified as having explicit language and (iii) that automatically and unintentionally may be displayed on the Service. Notwithstanding the foregoing, you agree to use the Third Party Content at your sole risk and that Nextpoint shall have no liability to you for information, material or subject matter that is found to be offensive, indecent or objectionable. 35• THE CLOUD PRESERVATION SERVICE IS PROVIDED "AS IS ". EXCEPT FOR THE SPECIFIC COMMITMENTS MADE IN THIS AGREEMENT, NEXTPOINT DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND GUARANTIES REGARDING THE CLOUD PRESERVATION SERVICE, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON - INFRINGEMENT. Indemnification; limitations of liability 36. To the extent permitted by applicable law, you shall indemnify, defend and hold harmless Nextpoint from and against any claim, proceeding, loss, damage, fine, penalty, interest and expense (including, without limitation, reasonable fees for attorneys) arising out of or in connection with the following (i) your breach of this Agreement; (ii) (ii) your negligence or willful misconduct; (iii) your violation of the rights of a third party, including violation of the Terms of Use of Third Parry Sites or the infringement by you of any intellectual property or misappropriation of any proprietary right or trade secret of any person or entity. These obligations will survive any termination of the License. 37. In no event shall any party be liable to the other party or to any third party for any incidental, indirect, special, exemplary or consequential damages arising from or in connection with the inability to use the Cloud Preservation Service or the Hosting Services, or any content obtained through or maintained by the Service or your transfer of data, (including, but not limited to, damages or costs incurred as a result of lost profits, loss of data or information, interruption of business, cost of replacement goods or software, loss of goodwill, or other financial loss). Nextpoint shall not be liable under any circumstance for any claim that exceeds the value of the funds you have paid to Nextpoint under this Agreement. 38. Nextpoint acknowledges that County is a North Carolina local governmental entity and the Content that is the subject of this agreement may be deemed a "public record" pursuant to North Carolina Public Records Laws. Nextpoint agrees to indemnify and hold harmless the County, its officers, employees, 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM agents and representative from any and all from all loss, liability, claims or expense, including attorney's fees, arising from or related to the negligent or willful removal, deletion, extraction, modification, revision, or the denial or restriction of access to any Content such that the Content is temporarily or permanently unavailable for disclosure in response to a public records request or prevents the County from complying with applicable records retention laws. Term and Termination 39• The Term of this Agreement commences upon the earlier of your first use of Cloud Preservation or the provision by Nextpoint of any services hereunder. You may terminate the Agreement at any time upon notice to Nextpoint. Nextpoint may terminate the Agreement upon 3o days' notice to you, upon 7 days' notice for a material, uncured breach, or as otherwise set forth in this Agreement. 40. All provisions relating to payment of fees, ownership, confidentiality, as well as any definitions, shall survive termination of the Agreement for an indefinite period. 41.Upon termination and at your request, Nextpoint will convert your Cloud Preservation data into an industry- standard, delimited export format and deliver the data to you. Final Clauses 42. The parties have read this Agreement and agree to be bound by its terms. This Agreement constitutes the entire Agreement, and supersedes all previous communications or commitments. Any changes to these terms must be in writing and acknowledged by authorized representatives of both parties. If this Agreement is incorporated into a separate services agreement between you and Nextpoint, and in the event of any conflict or inconsistency between this Agreement and the other agreement, this Agreement shall be controlling as to matters relating to the Cloud Preservation service and your use thereof. 43• Any notices shall be in writing and addressed to the representatives of the parties set forth above, either by reputable overnight courier or by electronic mail with confirmation of delivery. The provisions of this Agreement are severable; the unenforceability of any provision of this Agreement shall not affect the enforceability of any other. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. This Agreement is not transferable or assignable to any other party by either party, except to an acquirer of all or substantially all of Cloud Preservation business. 44• Nothing contained in this Agreement is intended or shall be construed to confer upon any person (other than the parties hereto) any rights, benefits or remedies of any kind or character, or to create any obligations or liabilities of a party to any such person. 45• The Cloud Preservation service is offered and available for use by any and all Members, which may include your competitors and /or parties to whom you are 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM or may become adverse to in litigation. 46. This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina applicable to agreements made and performed in North Carolina, excluding the application of its conflict of laws provisions. The parties agree that any action or suit brought by a party to enforce or adjudicate the rights of the parties under this Agreement shall be brought in the federal or state courts located in Orange County, North Carolina and Middle District of the State of North Carolina, and the parties hereby consent to such jurisdiction and venue. 47. Nextpoint acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable and not appropriated for the performance of County's obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Contractor of the unavailability and non - appropriation of public funds. It is expressly agreed that County shall not activate this non - appropriation provision for its convenience or to circumvent the requirements of this Agreement, but only as an emergency fiscal measure during a substantial fiscal crisis. In the event of a change in the CountyTMs statutory authority, mandate and /or mandated functions, by state and /or federal legislative or regulatory action, which adversely affects CountyTMs authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Nextpoint of such limitation or change in CountyTMs legal authority. 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM Customer Terms of Use The customer further represents and warrants that through its duly authorized representative, it has read, understood and willingly agrees to abide by the Nextpoint Cloud Preservation Terms of Use, which are herein incorporated by reference. Printed Name Title Address Date Executed by Nextpoint on 6/4/2012 6/4./2012 Signature Date Rakesh Madhava Printed Name CEO, Nextpoint Title 4043 N Ravenswood, Chicago, IL, 6o613 Address 4043 N. RAVENSWOOD AVENUE - CHICAGO IL • 6o613 NEXTPOINT.COM Effective as of July 02, 2010 Nextpoint, Inc. ( "Nextpoint" or the "Company ") is committed to protecting the privacy of your information. This Privacy Statement describes Nextpoint's information practices. Information Collected • When you request additional information or register for services, the Company will ask you to provide basic contact information. • When you purchase services online, the Company will ask you to provide billing information. • Nextpoint uses common Internet technologies, such as cookies and Web beacons, to keep track of interactions with the Company's Web sites and emails. Use of Information • Nextpoint uses information collected to provide you with the services you request. • Nextpoint may use information collected to provide you with additional information about the Company's services, partners, promotions, and events. • Nextpoint may use information collected to improve the Company's Web sites and services. • Nextpoint does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. Nextpoint may share information collected with other companies that work on Nextpoint's behalf. • All personal and financial information collected by the Company will be deleted within go days of termination of customer relationship. • Nextpoint will delete all customer information in the event of bankruptcy. • In the event of a merger or acquisition, all personal and financial information collected by the Company will be subject to deletion or continued retention at the customer's discretion. • Customers may update or change their registration information by contacting us at customersupport @nextpoint.com. • For more information about Nextpoint's use of information collected, please click here. Customer Data • Customers of Nextpoint use the Company's services to host data and information ( "Customer Data "). • Nextpoint will not review, share, distribute, or reference any such Customer Data except as provided in the Nextpoint Customer Terms Agreement, or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM suspected violation of the Nextpoint Customer Terms Agreement, or as may be required by law. Nextpoint will not intentionally collect or knowingly allow anyone under 13 to provide us any personally identifying information. Children under 13 years of age are required to obtain the express permission of a parent or guardian before submitting any Personal Information about themselves (such as their names, e -mail addresses, and phone numbers) over the Internet. Nextpoint will retain your Customer Data only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of our relationship with you. We take all reasonable steps to insure that your Customer Data is accurate, up -to -date, complete, relevant and not misleading. If you would like Nextpoint to delete your Customer Data, please notify us at info @nextpoint.com. Nextpoint further agrees to notify you upon accessing our applications of any changes made to this Privacy Policy. Nextpoint uses a third -party intermediary (Authorize.net) to manage credit card processing. This intermediary is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on the Company's behalf. Nextpoint users credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Service will retain your Customer Data only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of our relationship with you. We take all reasonable steps to insure that your Customer Data is accurate, up -to -date, complete, relevant and not misleading. If you would like Nextpoint to delete your Customer Data, please notify us at info @nextpoint.com. In any instance of merger, acquisition, or change in ownership of Nextpoint, all rights and responsibilities under this Privacy Policy will remain in force and will be assumed by the successor entity. In the case Nextpoint ceases to exist operations, all Customer Data will be deleted in the normal course of cessation.of operations, with 90 days prior written notice to the County and opportunity for the County to replicate the data. Customers may update or change their Customer Data by editing their user information in the application. To update a user profile, please login to nextpoint.com with your username and password and click'Profile.' To update Billing Information or have your registration information deleted, please email info @nextpoint or call (773) 929 -4OOO. To discontinue your account and to have information you maintained in the Service returned to you, please email info @nextpoint or call (773) 929 -4000. Requests to access, change, or delete your information will be handled within 6o days. For more information about Nextpoint's use of customer data, please view our Customer Terms Agreement here. Safe Harbor In accordance with our commitment to protect personal privacy, Nextpoint adheres to the principles of the Safe Harbor Framework as developed by the U.S. 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 60613 NEXTPOINT.COM Department of Commerce in consultation with the European Commission. The seven principles and fifteen Frequently Asked Questions (FAQs) referred to in this policy constitute the Safe Harbor privacy framework. These principles and FAQs may be found at: www.export.gov /safeharbor. Communications Preferences • Every marketing email from Nextpoint contains instructions on how to opt out of receiving further marketing emails from the Company. • If you provide Nextpoint with contact information, you may choose how the Company uses your information by contacting us here. • For more information about managing communications you receive from Nextpoint and instructions for updating information provided when registering for the Company's services, please contact us here. Web Site Navigational Information Nextpoint uses commonly -used information - gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company's Web sites ( "Web Site Navigational Information ") . This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information. Cooldes Nextpoint uses cookies to make interactions with the Company's Web sites easy and meaningful. When you visit one of the Company's Web sites, Nextpoint's servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to Nextpoint, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a "Contact Us" or a "30 Day Free Trial" Web form), you remain anonymous to the Company. There are two types of cookies: session -based and persistent- based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. If you have chosen to identify yourself to Nextpoint, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service. Nextpoint uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company's Web sites. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser's ability to accept cookies, you will be able to navigate the Company's Web sites, but you will not be able to successfully use the Service. Nextpoint may use information from session and persistent cookies in combination with Data About Nextpoint Customers to provide you with information about the Company and the Service. Web Beacons Nextpoint uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors' usage of the Company's Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Nextpoint may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company's Web sites. Nextpoint uses Web beacons to operate and improve the Company's Web sites and email communications. Nextpoint may use information from Web beacons in combination with Data About Nextpoint Customers to provide you with information about the Company and the Service. IP Addresses When you visit Nextpoint's Web sites, the Company collects your Internet Protocol CIP ") addresses to track and aggregate non - personally identifiable information. For example, Nextpoint uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company's Web sites. Nextpoint also collects IP addresses from Customers whey they log into the Service as part of the Company's "Identity Confirmation" and "IP Range Restrictions" security features. Third Party Cookies From time -to -time, Nextpoint engages third parties to track and analyze non - personally identifiable usage and volume statistical information from individuals who visit the Company's Web sites. Nextpoint may also use other third -party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re- associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies. Changes to this Privacy Statement Nextpoint reserves the right to change this Privacy Statement. Nextpoint will provide notification of the material changes to this Privacy Statement through the 4043 N. RAVENSWOOD AVENUE • CHICAGO IL • 6o613 NEXTPOINT.COM Company's Web sites at least thirty (3o) business days prior to the change taking effect. Problems or Complaints with Nextpoint Privacy Policy If you have a complaint about Nextpoint compliance with this privacy policy, you may contact us at info @nextpoint.com. If we are unable to resolve your complaint to your satisfaction, you may elect to proceed with eTrust's Privacy Policy Complaint Service by completing the complaint form. Dispute Resolution This Privacy Policy shall be governed by and construed in accordance with the laws of the State of North Carolina applicable to agreements made and performed in North Carolina. The Parties agree that jurisdiction and venue for any matter arising out of or pertaining to this Agreement shall be proper only in the state and federal courts located in Orange County and the Middle District of the State of North Carolina, United States of America, and the Parties hereby consent to such jurisdiction and venue. How to Contact Us Questions regarding Nextpoint's Privacy Statement or information practices should be directed to or by mail: Nextpoint Privacy 4043 N. Ravenswood Avenue, Suite 317 Chicago, IL 6o613 If Nextpoint does not adequately respond, please click here to contact eTrust. eTRUST will then serve as a liaison with Nextpoint. 4043 N. RAVENSWOOD AVENUE • CHICAGO IL 6o613 NEXTPOINT.COM aoia -lp ORANGE COUNTY — CONTRACT CONTROL SHEET Routing Order: (1) Department, (2) IT, (3) Risk Management, (4) Financial Services, (5) Attorney, (6) Manager, (7) Clerk This Document shall accompany all contracts and shall be submitted for signature in the Routing Order specified above. If the Manager determines the contract is not appropriate for Manager approval the Manager shall submit the contract for BOCC approval. Contracts for BOCC approval must be submitted through, and complete, the routing process prior to agenda review. Contracts for legal review should be completed through the legal review process prior to being routed for signature. Department Party/Vendor Name: Nex oint Party/Vendor Contact Person: Katie Townsend Contact Phone: 773 929 4000 x 190 Party/Vendor Address: 4043 N. Ravenswood Ave City Chicago State: IL Zip: 60613 Department: Information Technology Amount: 4040 Purpose: Social Media Archiving Budget Code(s): 10315020- 625010 Vendor # N/A (N /A if new vendor) Vendor is a BOCC consultant? Yes ❑ No® Contract Type: (Check one) New ® Renewal ❑ Amendment ❑ Effective Date 6/4/2012 Approved by Board Yes❑ No ® Agenda Date: Title of Contract: If this is a Grant Agreement, pre- application has been approved by the Board of Commissioners Yes❑ No❑. If submitted for bid were bids /RFPs received Yes❑ No❑ Bid/RFP number This contract has been reviewed and approved by the Department Director as to technical content: i Department Director's Signature: Date: S IT Director (Applicable only to hardware /software purchases or related services) This contract has been reviewed and approved by the Information Technology Director as to technical content and information technology specifications: IT Director's Signature:__ Date: 6=� , S - 2_-0G2__ Risk Management Include the following coverages: ❑ CGL; ❑ Auto; ❑ WC; ❑ Professional; ❑ Property; OR No Insurance Required [j�' Hold Contract pending receipt of Certificate of Insurance E]. With incorporation of Insurance provisions as shown, this contract is approved by the Risk Manager: Risk Manager's Signature: Date: l4 ' 7• 1?,- Financial Services This Contract is conditione&Apon appropriation by the Board of Commissioners Yes❑No A budget amendment is necessary before approval Yes❑ NoA. If budget amendment is necessary, please attach to this form. This instrument has been pre- audited in the manner required by the Local Government Bud a and Fiscal Contr 1 Act: Financial Services Director's Si nature: U 7. Date: �' Countv Attorne Approval by Board ❑ (Contracts $90,000.00 or more for goods or services, $250,000.00 or more for construction, or any BOCC consultant contract). Approval by Manager [ (Most other contracts $1,000 and above). Department Director approval only ❑ (Under $1,000). This contract has been r ewed a d approved by the Attorney as to legal form and sufficiency: Attorney's Signature Date: County Manager This contract has been reviewed and is approved by the County Manager Yq>ErNo❑. This contract has been reviewed and is for signature by the air Yes❑No� Manager's Signature: Date: Y �N Clerk to the Board Approved by BOCC on the _ day of , 20 . Submitted for Chair signature on the _ day of , 20 Clerk's Signature: Revised March 2012 Date: --Qu : C1Uni'JAG� fti ,a- 'Pro 4p,9,- TIGS