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HomeMy WebLinkAbout2012-072 Child Support - Starpoint Gloval Services for CSE Scanning Project.?o/ z. - a 7 z ~~ ~~~ NORTH CAROLINA [Departmental Use Only] TITLE Starpoint Global Servs FY 2012 SERVICES AGREEMENT UNDER $90,000.00 RFP - NO REIMBURSABLE EXPENSES ORANGE COUNTY This Services Agreement (hereinafter "Agreement"), made and entered into this 12th day of March, 2012, (`Bffective Date") by and between Orange County, North Carolina a body politic and corporate of the State of North Carolina (hereinafter, the "County") and Starpoint Global Services, (hereinafter, the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Sco e of Work. i) This Services Agreement ("Agreement") is for professional services to be rendered by Provider to County with respect to (insert type of project): Child Support Enforcement Scaruiing Project described in Aitachment A. ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of perfornung and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be nrovided. The Provider sha11 provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional quality, accuracy and timely completion andlor submission of all work related to the Basic Services. Provider shall maintain confidentiality of the information as provided in the Confidentiality Agreement attached hereto and incorporated herein as Attachment B. Revised July 2010 ii) Provider shall be responsible for all errors or omissions, in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without priox written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and a11 employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) Provider agrees that Provider, its employees, agents and its subcontractors, if any, shall be required to comply with all federal, state and local antidiscrimination laws, regulations and policies that relate to the performance of Provider's services under this Agreement. vi) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it and/or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. 3. Basic Services a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows (fully describe services to be provided): Please see attachment 4. Duration of Services a. Term. The term of this Agreement shall be from 04/02/12 to 06/30/12. b. Scheduling of Services. i) The Provider shall schedule and perform his activities in a timely manner. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate his efforts, including providing additional resources and working overtime, as necessary, to perform his services in accordance with the approved project schedule at no additional cost to the County. iii) The Commencement Date for the Provider's Basic Services shall be 04/02/12. 5. Compensation Revised July 2010 a. Combensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services under this Agreement except for any authorized Reimbursable Expenses which are defined herein. The m~imum amount payable for Basic Services shall not exceed Fifty two thousand Dollars ($52,000). Payment for Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing County. Payment shall be subject to provisions of Section 5(b). b. Dis utes. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County 'requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County a. Cooperation and Coordination. The County has designated (Janet Spaxks, Director Child Support Enforcement) to act as the County's representative with respect to the Project and shall have the authority to render decisions within guidelines established by the County Manager and/or the County Board of Commissioners and shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance a. General Requirements. The Provider shall purchase and maintain and shall cause each of his subcontractors to purchase and maintain, during the period of performance of this Agreement: i) Worker's Compensation Insurance for protection from claims under workers' or workmen`s compensation acts; ii) Comprehensive General Liability Insurance covering claims arising out of or relating to bodily injury, including bodily injury, sickness, disease or death of any of the Provider's employees or any other person and to real and personal property including loss of use resulting thereof; iii) Comprehensive Automobile Liability Insurance, including hired and non-owned vehicles, if any, covering personal injury or death, and property damage; and iv) Professional Liability Insurance, covering personal injury, bodily injury and property damage and claims arising out of or related to the performance under this Agreement by the Provider or his agents, Providers and employees. Revised July 2010 b. Insurance Ratin~. The minimum insurance rating for any company insuring the Provider shall be Best's A. If the Provider does not meet the insurance requirements, the County's Risk Manager must be consulted prior to finalizing this Agreement. c. Limits of Covera~e. Minimum limits of insurance coverage shall be as follows: 1NSURANCE DESCRIPTION MINIMUM REQUIRED COVER.AGE • Worker's Compensation Limits for Coverage A- Statutory State of N.C. Coverage B - Employers Liability $500,000 each accident and policy limit and disease each employee • Commercial General Liability $1,000,000 Each Occurrence; $2,000,000 Aggregate. • Automobile Liability Combined Single Limit $500,000 • Professional Liability NOTE: Insert coverage limits required by Risk Manager if applicable_ d. Additional Insured. All insurance policies (with the exception of Worker's Compensation and Professional Liability) required under this Agreement shall name the " County as an additional insured party. Evidence of such insurance shall be furnished to the County, together with evidence that each policy provides the County with not less than thirty (30) days prior written notice of any cancellation, non-renewal or reduction of coverage. 8. Indemnity a. Indemnitv. The Provider agrees to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from bodily injury including death or property damage to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination Revised July 2010 4 a. Termination for Convenience of the Countv. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) days' prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven (7) days' prior written notice of its intent to terminate this Agreement for cause. c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. ii) Should this Agreement be terminated, the Provider shall deliver to the County within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. c. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court sha11 have jurisdiction or venue with respect to such suits or actions. The Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. d. Entire A~reement. This Agreement represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. Revised July 2010 e. Severabilitv. If any provision of this Agreement is held as a matter of lavv to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. f. Ownershin of Work Product. Should Provider's performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. g. Non-Appro riation. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable and not appropriated for the performance of County's obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notiee to Provider of the unavailability and non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement, but only as an emergency fiscal measure during a substantial fiscal crisis. In the event of a change in the County's statutory authority, mandate andlor mandated functions, by state andJor federal legislative or regulatory action, which adversely affects County's authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Provider of such limitation or change in County's legal authority. h. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Attention:Janet Sparks P.O. Box 8181 Hillsborough, NC 27278 Provider's Name Clay Brinkley - TT Manager Starpoint Global Services IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and sea1, all as of the day and year ~rst above written. OR.ANGE COUNTY: PROV~ R: By: gy. Frank Cli ton, Coun Manager ~~~~ ., ~~~ ~~S rrr~t~v„er' Czo~ Printed Name and Title ~C'•/L/~ ~C~' Revised July 2010 6 This instrument has been approved as to technical content. ~- Information Technology, Department ' r This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act. G~ /'- i~ Office of the Finance Director This ins ent has been approved as to form and legal sufficiency. Office of the Co ty Attorney Revised July 2010 ATTACHMENT - A ESTIMATED COST AND SERVICE QUOTE PROVIDED B~ February 27, 2012 PYOposal For: Orange County Child Support Enforcement 3anet Sparks, Keith Chnupa 131 West Margaret Lane Hillsborough, NC 27278 - Starpoint Global Services ("Starpoint") hereby submits this proposal for the systematic scanning of records belonging to Child Support Enforcement. Thank you for giving Starpoint the opportunity to provide you with this information. Scope of Work Child Support Enforcement desires to improve efFiciencies in it operation. Located at 110 N. Churton St, Hillsborough NC, Child Support Enforcement has: • Approximately 14 filing cabinets of terminated case files • Approximately 4 filing cabinets of financial information Located at 131 W. Margaret Lane, Hillsborough NC, (Its primary location) Child Support Enforcement has: • Approximately 9 filing cabinets of active cases Starpoint will, for the above case information; prepare, scan, index, quality check, and deliver the data equivalent to Child Support Enforcement. Starpoint will image all records using Bowe Bell+Howe11 Spect~uin & Plus Scanners at 200 dpi, utilizing the latest technology available, including ultrasonic multi-feed detection to eliminate missed pages and any possible user error. All docuxnents will be retuxned to their filing cabinets Starpoint will, bring appropriate scanning equipment on site at either location, or establish a mobile unit in order to scan the case files. Starpoint will occupy and operate in the above space between the hours of 8am and no later than Spm. Starpoint may also bring the case files to their main processing facility for imaging. Removal of active case files must be coordinated with Child Support Enforcement in advance. Starpoint will prep, scan, index and QC the equivalent of 1.2 cube box for the purpose of testing and Child Support Enforcement acceptance. Child Support Enforcement will upon request to Starpoint be able to spot check samples of scanned images for quality control and verification. Starpoint will fully resolve and correct any and all errors that are found. Orange County will provide all computing equipment. This includes but is not limited to; Server hardware, Desktop computer, Printers, and Scanners. Orange County will also procure software (Papervision Xpress) and licenses from Starpoint to view and manage the scanned images. Starpoint will: • Install and configure the Papervision Xpress software on the network server • Install Papervision Xpress client software on up to 15 desktop computers • Provide Orange County with media to accommodate future installs Services included: • Software installation • Prep • Scanning • Indexing • QC • Data Delivery Once documents are scanned, all documents will be indexed by: • Caretaker: Last Name, First Name, MI. • Children: Last Name, First Name, MI. • Absent Parent: Last Name. First Name, MI. • All documents will be returned to their filing cabinets Training: • Starpoint will conduct 2 training sessions for Orange County Child Support Enforcement staff on the use of Papervision Xpress Support: • Starpoint will provide user support to Child Support Enforcement for the Papervision Xpress application while Orange County Child Support Enforcement maintains active licenses ~ Estimate • All inclusive price of $0.059 per image • Papervision Xpress (5 licensed client copies) $5070.00 • Papervision Xpress annual maintenance $400.00 • Total project price not to exceed $52,000.00. If not to exceed amount reaches its limit, Starpoint will pause scanning to address. The pricing above enables us to offer you the quality and level of service you have requested. I will call to confirm your receipt of this proposal and answer any questions you may have. You may reach me by any of the following methods listed below. Thank you for the opportunity to be of service. CPa3z-B'rin~ey Tel: 919-933-0247 IT Man~g`er Fa~c: 919-942-1400 Starpoint Global Services Cell 919-210-6841 ATTACHMENT-B CONFIDENTIALITY AGREEMENT This Confidentiality Agreement made and entered into this 12th day of March, 2012, ("Effective Date") by and between Orange County, North Carolina a body politic and corporate of the Sta.te of North Carolina (hereinafter, the "County") and Starpoint Global Services, (hereinafter, the "Provider"). WITNESSETH• That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Confidential Information. As used in this Confidentiality Agreement, "Confidential Information" shall include but not be limited to Social Security Numbers, Tax Ids, financial information, all nonjudicial records maintained by the Orange County Child Support Enforcement (CSE) pertaining to child-support enforcement, medical information and any other data or information deemed confidential pursuant to the Health Insurance Portability and Accountability Act (HIPAA) and information deemed confidential pursuant to G.S. 108A-71 and G.S. 110-139(b). 2. CSE shall provide access to the confidential inforxnation and data for the purpose of performing the services described in Attachment A to the Agreement. 3. Provider its officers, employees, agents and representatives shall maintain the confidentiality of all will maintain and preserve the confidentiality of all data and information obtained while scanning and indexing child support files and records. Additionally, Provider shall ensure that the Confidential Information is not disclosed, removed, modified, deleted, destroyed or damaged during the performance of the Basic Services except as provided in the Agreement. 4. Upon termination of the Agreement, or otherwise, all CSE data, documents, and information shall be promptly retuned to CSE. 5. Provider understands that Orange County would be irreparably and immediately harmed by Provider's or its employees' failure to safeguard confidential data, and may result in the imposition of substantial penalties and civil and criminal prosecution for violations of State and Federallaws. 6. In the event Provider or any of its employees observe any conditions that could cause said Confidential Information to be compromised in any way, each understands that it is their responsibility to take action to safeguard this data and report the incident to their manager who shall immediately the CSE Director. 7. Provider hereby agrees to indemnify, hold harmless and indemnify Orange County, its officers, employees, advisors, agents and representatives, contractors, sub-contractors, and consultants from and against any liability for loss and from and against any damages, costs, ativards, proceedings, claims, demands, expenses and inconvenience whether inci~rred or suffered by Orange County or any other persoi~ ~vhich arise as a result of the Prflvider's negligent acts or omissions or as a resuIt of a breach by the Provider of any term of ihis Agreement. 8. Provider agrees that its obligation and that of its emptoyees to safegnard the co~~fidentiality of data shall survive t13e termination of the cantract with CSE. 9. This Contidentiality Agreemeni and the duties, responsibiiities, obligations '• and rights of respective parties hereunder shall be governed by the laws of the : State oP North Carolina. Any and all suits or actians to enforce, interpret or seek ' damages ~vith respect ta any provision of, or the performance or non-performanee "' of, this ~lgreen~eni shaIl be brought in the Generai Court of Justice of North ; Carolina sitting in OraF2ge County, Nvrth Carolina. l0. This Confidentiality Agreement, represents tl~e entsre and integratecf agreement between the County and the Provider and supersedes al1 pr'sor negoiiations, representations or agreements, either ~vritten or oral. This Agreement may be amended only by written instrutnent signed by both parties. Modifications may be evideneed by facsimile signatures. ORA ~vr~~ rnn~r~•v. By: PRO'VIDER: Starpoint Globat-Services , C3y: a Brinkley, 1T anager ~ I This " strun~eEit l~as been approved as ta technica] content. ~~ ~ Jan parks, Oran e County CSE llirector This ins iment has been approved as to farm and legal sufficie~~cy. Office of the oa y Attorney ~ ~ i ; ~ i A~~~RD" C E sTARP-1 DATE (MMIODD/YyDyySM _ RTIFICATE OF LIABILiTY INSURANCE ' THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.~ THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED ' REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. • ~ IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the I certificate holder in lieu of such endorsement(s1. PRUDUCER 919-553-71 Triangle Insurance Group, Inc PO Box 1179 919-553-67 Clayton, NC 27528 James H: Nappier, Jr. INSURED Starpoint, Inc. . PO Box 5151 Chapel Hill, NC 27514 wsuReR a: FCCI Msurance G ~NSUReR e : Regent Insurance INSURER C : INSURER D : - ----'- ~vVE~CAc3E~ CEi~TIF'iCA i E NU~BER: THIS IS Tn CFRTIFY THA1' TuF oni iri~c ~~ i.~~~ „~,,.~,.~ ~ _ REVISION NUMBER: 10178 I NDICATED. NOTWITHSTANDING ANY R EQUI ~~.~~ REME R~-+~v~,~ u~ i cu tstww nHVt tit NT, TERM OR CONDITION OF AN tN ISSUED T Y CONTRAC O THE INSUR T OR ED NAMED ABOVE FOR THE POLICY PERIOD C ERTIFICATE MAY BE ISSUED OR MAY PER TAIN, THE INSURANCE AFFORDED BY THE POLICI OTHER ES DESCRIBE DOCUMENT WITH RESPECT TO WHICH THIS D HEREIN IS SUBJECT TO ALL TH E XCLUSIONS AND CONDITIONS OF SUCH POLI CIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAI E TERMS, INSR ~ MS . L7R TYPE OF INSURANCE ~ GENERAL LIABILITY ADDL U POLICY NUMBER MM/DD/YYYYY MM/DD/YEYXYY LIMITS A X EACH OCCURRENCE $ 'I,OOO,OO COMMERCIAL GENERAL LIABILI7Y 11164871 03/25/12 03/25/1$ '4 A E T RENTE i . PREMISES Eaoccurrence $ 1~~~0~~ ~ CLAIMS-MADE ~ OCCUR MED EXP (Any one person) $ $,~~~ ~ ~ ~ ~ PERSONAL&ADV INJURY -- --- $ 'I,OOQ,OO'~Is !-J -~ -~ GENER4L AGGREG Z OOO OO~ i ~ GEN'L AGGREGATE LIMIT APPLIES PER: `-~ PRO- I I POLICY LOC I ATE PRODUCTS - COMP/OP AGG $ , ~ - -- i $ Incl in Ayg~ "--" ~ ~ ! AUTOMOBILE LIABILITY ~ I COMBINED SINGLE LIMIT Ea accident $ ~ $ ~,~~~,a~~ A ANY AUTO QAU0096946 02/26/12 02/26/13 BODILY INJURY (Per person) $ _ ALL OWNED SCHEDULED AUTOS X AUTO _. S NON-OWNED BODILY INJURY (Per accident) -~ $ X HIREDAUTOS X AUTOS PROPERTYDAMAGE -- g Per accident $ UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREG ATE $ DED RETENTION $ WORKERS COMPENSATION WC STATU- OTH- $ AND EMPLOYERS' l1ABILITY B ANY PROPRIETOR/PARTNER/EXECUTIVE Y/ N CWCO77F)HO7 04/12/11 04/12/12 T RY LIM TS ER ~ ~ OFFICER/MEMBER EXCLUDED? ^ N/ A E.L. EACH ACCIDENT $ ~~OOO,O : lMandatory in NH) j If yes, describe under . _ E.L. DISEASE - EA EMPLOYEE __-__ $ ~~00~~00~ __ ~ DESCRIPTION OF OPERATIONS below ~ E.L. DISEASE - POLICY LIMIT __ $ '~,Od~,~~3 ~ I ~ ~ DESCRIPTION OF OPERATIONS I LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space is required) ~ i , ~ ORAN131 Orange County Chiid Support Enforcement Janet Sparks, Keith Chnupa 131 West Margaret Lane Hillsborough, NC 27278 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEPOi2E THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORI2ED REPRESENTATIVE MAR 15 2012 ~~p~a- :,~~~~p O 1988-2010 ACORD CORPORATION. All rights reserved. I ACORD 25 (2010/05) The ACORD name and logo are registered marks of ACORD OP ID: SM '`~` °'~O~ CERTIFICATE OF LIABILITY INSURANCE DATE~MM/DD/YYYY) 03/14/12 7HIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER 919-553-7103 NAMEACT Triangle Insurance Group, Inc 919-553-6759 PHONE FAx ac No Exe : ac, No : PO Box 1179 Clayton, NC 27528 ADDR~ESS: James H. Nappier, Jf. PRODUCER STARP-1 CUSTOMER ID #: INSURER(S AFFORDING COVERAGE NAIC # INSURED Starpoint, Inc. ~NSUReRa: Regent Insurance Compan PO Box 5151 INSURER B: Chapel Hill, NC 27514 INSURER C : INSURER D : INSURER E : ~ ~ INSURER P : COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL SUB POLICY NUMBER POLICY EFF MM/DD/YYYY POLICY EXP MM/DDIYYYY LIMITS GENERAL LIABILITY EACH OCCURRENCE $ ~,OOO~OOO A X COMMERCIAL GENERAL LIABILITY CCI0775960 03l25/11 03/25/12 pREMISES Ea occurrence $. ~0~,00~ CLAIMS-MADE ~ OCCUR MED EXP (Any one person) $ 5,~~0 PERSONAL & ADV INJURY $ 'I ~OOO~OOO ~ GENERALAGGREGATE $ Z,OOO,OOO ~ GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMP/OP AGG $ Z~OOO,OOO I POLICY PR~ LOC $ AUT OMOBILE LIABILITY COMBINED SINGLE LIMIT (Ea accident) $ rjOO,OOO 02/26/11 02/26/12 A ANY AUTO CBA0765763 BODILY INJURY (Per person) $ ALL OWNED AUTOS BODILY INJURY (Per accident) $ X. X SCHEDULED AUTOS HIRED AUTOS ~ PROPERTY DAMAGE (Per accident) $ X NON-OWNEDAUTOS ' $ - ~ . - $ UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREGATE . $ GEDUCTIBLE ~ $ ~ RETENTION $ I $ ~ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY X WC STATU- OTH- TO Y IM T$ ER A ANYPROPRIETOR/PARTNER/EXECUTIVE Y/N ^ N / A CWC0776807 04/12/11 04/12/12 E.L.EACHACCIDENT _ $ ~,OOO,OO OFFICERlMEMBER EXCLUDED? (Mandatory in NH) E.L. DISEASE - EA EMPLOYEE $ ~,~~~,~~ If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 'I,OOO,OOO DESCRIPTION OF OPERATIONS 1 LOCATIONS 1 VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space is required) CERTIFICATE HOLDER CANCELLATION ORAN131 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE , THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN I Orange Counry Child Support ACCORDANCE WITH THE POLICY PROVISIONS. ~ Enforcement ~ Janet Sparks, Keith Chnupa AUTHORIZED REPRESENTATIVE 131 West Margaret Lane .,/~~~ I Hiilsborough, NC 27278 ~~~~ 15 2092 ~lr~~~~~ ~~~L~~~`'~+r j i O 1988-2009 ACORD CORPORATION. All rights reserved. ACORD 25 (2009/09) The ACORD name and logo are registered marks of ACORD