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HomeMy WebLinkAboutAgenda - 04-17-2012 - 8a i ORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: April 17, 2012 Action Agenda Item No. SUBJECT: Official's Guide to Emergencies and Disasters DEPARTMENT: Emergency Services PUBLIC HEARING: (YIN) No ATTACHMENTS: (Under Separate Cover) INFORMATION CONTACT: F. R. Montes de Oca, 919-245-6100 Official's Guide to Emergencies and Disasters (March 2012 Edition) PURPOSE: To provide a guideline assisting the Board before, during and following disasters. BACKGROUND: At the Orange County Board of Commissioners annual retreat, members discussed the role elected and appointed officials play during disasters or serious emergencies. The Department of Emergency Services recently updated a manual to assist officials before, during and after disasters and serious emergencies. The Official's Guide to Emergencies and Disasters outlines several aspects of emergency preparation, response and recovery and includes sections addressing roles, the incident management system, resource flow, emergency declarations and pointers when interacting with the media. In 2011, Emergency Services, with the assistance of the North Carolina Division of Emergency Management and partners throughout the community, developed and presented tabletop exercises which tested Orange County's ability to manage disasters. In 2012 the department will follow-up with a full-scale, functional exercise that will involve many community partners and resources. This guide is one of the documents that support the all-risk, all-hazard emergency management program enabling it to improve internal operations and better prepare for and manage disasters of all types and magnitude, thus better serving the community. FINANCIAL IMPACT: This report will have minimal financial impact. The full-scale, functional exercise represents an investment by the County of $19,000 and $50,000 from the North Carolina Division of Emergency Management to carry out the project. RECOMMENDATION: The Manager recommends that the Board receive the report and provide feedback to staff to address further questions. Official 's Guide to Emergencies and Disasters ®� a,NN 3 (r,0 It � 5s April 2012 Official's Guide to Emergencies and Disasters Table of Contents Introduction........................................................................................1.1 YourRole ..........................................................................................1.2 NIMS .................................................................................................2.1 Emergency Management Cycle Mitigation .................................................................................3.1 Preparedness.......................................................................3.2 Response................................................................................3.2 Recovery.................................................................................3.3 Flowof Resources.............................................................................4.1 Declarations.......................................................................................4.3 Points to Remember..........................................................................4.6 • Media Guide......................................................................................4.8 Conclusion.........................................................................................4.10 Appendices A-Important Contacts...............................................................5.2 B-Useful Websites..................................................................5.5 C-Emergency Ordinances for Orange County........................5.6 D-Hazard Assessment............................................................5.11 E-Critical Incident Information.................................................5.14 F-Acronym List........................................................................5.15 G-Creating an Emergency Kit.................................................5.16 H-Draft Emergency Proclamation ...........................................5.17 • , Officials Guide to Disasters • Introduction: Responding effectively to disasters requires a coordinated, community-wide effort. As an elected or appointed official, you play an important role in the county's response to disasters and continuity of government within Orange County. Your actions influence community members, as well as employees, and directly impact the local government's ability to protect lives and property. This guide has been developed to provide you with information relating to your role before, during, and after disasters in order to help you make better-informed decisions when disaster strikes. The County's various local government agencies, individually and collectively, work to mitigate against, prepare for, respond to, and recover from disasters. This integrated emergency management system is based on an "all-hazards approach" to deal with disasters, which allows the County to provide an effective response for any type of disaster that we are likely to face. The following guide describes the key elements of disaster response and the role of elected officials, beginning with an overview of your responsibilities in an emergency situation. There is also a summary of the National Incident Management System (NIMS). Mandated by presidential directive, NIMS provides a comprehensive methodology for dealing with emergency situations. • It also includes information about the Emergency Management Cycle, and its four points of mitigation, preparedness, response, and recovery; followed by an overview of how resources are requested, and the process for declaring a State of Emergency. Finally, this guide concludes with a list of important reference points for elected officials, directions for dealing with the media, and appendices containing important contact information, further disaster resources, and official emergency ordinances. • Your Role Page 1.1 Version Date-April 9,2012 Officials Guide to Disasters Elected officials deal frequently with the media in disaster situations. • It is critical that all press interview requests and information about the situation on the ground first go through the Public Information Officer (PIO), the single point- of-contact for the media who can be contacted through the EOC. • Remember that all effective communication should always include the elements of credibility, honesty, empathy, and competency. • Officials will serve as the public face of the community and should strive to carry themselves in a manner that reflects this responsibility. When the disaster situation and recovery process is over, elected officials play the important part of listening to their citizens and evaluating the successes and failures of the emergency response. • Through engaging in public forums and after-action briefings, we can better understand how to react in times of need and what training and planning might help Orange County better prepare for future disasters. These are the most immediate responsibilities of elected governing officials in the case of a disaster. The rest of this guide serves as a more thorough explanation of what is expected of you. • • Your Role Page 1.3 Version Date-April 9, 2012 Official's Guide to Disasters National Incident Management System (NIMS) On February 28, 2003, the President issued Homeland Security Presidential Directive (HSPD)-5, which directs the Department of Homeland Security to develop and administer a National Incident Management System (NIMS). NIMS makes America safer: NIMS establishes standardized incident management process protocols, and procedures that all responders—federal, state, tribal, and local—will use to coordinate and conduct response actions. In addition, national preparedness and readiness in responding to and recovering from an incident is enhanced since all of the Nation's emergency teams and authorities are using a common language and set of procedures. Advantages of NIMS: NIMS incorporates best practices in incident management which have been developed and proven effective by thousands of responders and authorities across America. These practices, coupled with consistency and national standardization, will now be carried forward throughout all incident management processes: exercises, qualification and certification, communications interoperability, doctrinal changes, training, publications, public affairs, equipment resources, evaluating, and incident management. All of these measures unify the response community as never before. NIMS was created by representatives across America including: • Federal government • States • Territories • Cities, counties, and townships • Tribal officials • First responders I i NIMS Page 2.1 Version Date-April 9, 2012 Official's Guide to Disasters Key features of NIMS • • Incident Command System (ICS): NIMS establishes ICS as a standard incident management organization with five functional areas—command, operations, planning, logistics, and finance/administration—for management of all major incidents. To ensure further coordination, during incidents involving multiple jurisdictions or agencies, the principle of unified command has been universally incorporated into NIMS. With Unified Command, Incident Commanders representing agencies or jurisdictions that share responsibility for the incident manage the response from a single Incident Command Post. This unified command not only coordinates the efforts of many jurisdictions, but also provides for and assures joint decisions. • Joint Information System (JIS) and Information Management: NIMS organizational measures enhance the public communication effort. The Joint Information System provides the public with timely and accurate incident information and unified public messages. This system employs Joint Information Centers (JIC) and brings incident communicators together during an incident to develop, coordinate, and deliver a unified message. This ensures that Federal, state, and local levels of government will release the same information during an incident. NIMS prescribes interoperable communication systems for both incident and information management. • Assisting Agency: An agency or organization providing personnel, services, or • other resources to the agency with direct responsibility for incident management. • General Staff: A group of incident management personnel organized according to function and report to the Incident Commander. The General Staff normally consists of the Operations Section Chief, Planning Section Chief, Logistics Section Chief, and Finance/Administration Section Chief. An Intelligence/Investigations Chief may be established, if required, to meet incident management needs. • Emergency Operations Center (EOC): The physical location at which the coordination of information and resources to support incident management (on- scene operations) activities normally takes place. An EOC may be a temporary facility or may be located in a more central or permanently established facility, perhaps at a higher level of organization within a jurisdiction. EOCs may be organized by major functional disciplines (e.g., fire, law enforcement, and medical services), by jurisdiction (e.g., Federal, State, regional, tribal, city, county), or some combination thereof. • Incident Action Plan (IAP): An oral or written plan containing general objectives reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments. NIMS Page 2.2 Version Date-April 9, 2012 Official's Guide to Disasters • It may also include attachments that provide direction and important information for management of the incident during one or more operational periods. • Incident Commander (IC): The individual responsible for all incident activities, including the development of strategies and tactics and the ordering and the release of resources. The IC has overall authority and responsibility for conducting incident operations and is responsible for the management of all incident operations at the incident site. • Mutual Aid or Assistance Agreement: Written or oral agreement between and among agencies/organizations and/or jurisdictions that provides a mechanism to quickly obtain emergency assistance in the form of personnel, equipment, materials, and other associated services. The primary objective is to facilitate rapid, short-term deployment of emergency support prior to, during, and/or after an incident. These must be executed prior to a disaster and must contain the terms for charges for mutual aid, but cannot have a contingency clause (i.e., "Payment will be provided only upon receipt of funding from FEMA") • Public Information Officer (PIO): A member of the Command Staff responsible for interfacing with the public and media and/or with other agencies with incident- related information requirements. • Unified Command (UC): An Incident Command System application used when • more than one agency has incident jurisdiction or when incidents cross political jurisdictions. Agencies work together through the designated members of the UC, often the senior persons from agencies and/or disciplines participating in the UC, to establish a common set of objectives and strategies and a single Incident Action Plan. • NIMS Page 2.3 Version Date-April 9, 2012 • ' to Disasters Orange County EOC ICS Organizational Chart: (This chart depicts how the County EOC will function during disasters.) NIMS EOG Commander PIO Deputy EOC Commander Safety Officer Liaison Officer Agency Reps Operations Section Planning Section Logistics Section Finance and Admin Chief Chief Chief section Chief. Emergency Services Service Branch Branch Manager Manager Heafth and Human Support Branch Services Branch Manager Manager Public Works/Infrastructure Branch Manager Version D.te-April 9, 2012 Official's Guide to Disasters Res r7p. ,lip Emergency Management Cycle • Emergency management is cyclical and on-going, with four key phases: Mitigation, Preparedness, Response, and Recovery. The phases often overlap. The following sections will provide information about each of these phases. Mitigation Mitigation is defined as a sustained action to reduce or eliminate risk to people and property from hazards and their effects as well as reduce the effects of those that are unavoidable. The goal of mitigation is to create economically secure, socially stable, better built, and more environmentally sound communities that remain resilient during times of disaster. As part of our mitigation strategy, we have identified the following mitigation priorities in Orange County: • Identify existing and potential mitigation projects. • Look for funding support that can be used for identified mitigation projects. • Pursue mitigation projects that improve the resiliency of our critical infrastructure. • Compile a list of high-risk areas within Orange County. • Continue outreach to the critical communities that are at risk during disasters. • Emergency Management Cycle Page 3.1 Version Date-April 9, 2012 Official's Guide to Disasters Preparedness Preparedness within the field of emergency management can be best defined as a state of readiness to respond to a disaster, crisis, or any other type of emergency. Preparedness activities, such as planning, community education, training, and exercises, occur before an incident or disaster happens. It is important that you prepare by having plans and supplies for both your home and workplace. Equally important is communicating and practicing those plans with your family and co-workers. What YOU can do to prepare: • Make sure you have developed an adequate emergency preparedness plan for you and your family. You can find more information about preparedness via www.ReadyO range.org. • Discuss emergency preparedness with your staff. • Have water, non-perishable food, essential documents, phone numbers, and other supplies on hand to be able to be self-sufficient for 72 hours. • Make sure your personal vehicle is ready to go (chains, fuel, tires, etc.). • Get a briefing on preparedness activities from the appropriate official. • Attend training, either locally or online through FEMA at the Emergency Management Institute (EMI). http://training.fema.clov/EMIWeb/IS Response • In the event of a major disaster, the county and additional levels of government will work together to respond successfully to disasters through the North Carolina Emergency Services hierarchy. Your role as an elected official is not primarily operational but there are a number of responsibilities you will carry out in the event of disaster. During a disaster or incident, you are likely to receive calls from your constituents. Through these conversations, you may be able to collect information from residents and businesses that you can funnel to the appropriate departments for action, via the EOC (919-245-6150). It is up to everyone, especially elected and appointed officials, to help manage public expectations about what government can or cannot provide during or after a disaster or incident. It is helpful when you assure constituents that local government is still functioning and assure them that we will work very hard to get back to normal as quickly as possible. In the event of an emergency situation, the county uses the CodeRED® alerting system to spread information across the county. This system utilizes the following elements: • Phone notifications • Email notifications • Emergency Management Cycle Page 3.2 Version Date-April 9, 2012 Official's Guide to Disasters • Text notifications Orange County Emergency Services has the ability to request resources from agencies outside of the county, including food, water, and other packaged commodities. For reference, the dispensing locations for these and medical items are: • Cedar Ridge High School (1125 New Grady Brown School Road, Hillsborough) • Stanford Middle School (308 Orange High School Road, Hillsborough) • Smith Middle School (9201 Seawell School Road, Chapel Hill) • Carrboro High School (201 Rock Haven Road, Carrboro) • Dean Smith Center- UNC (300 Skipper Bowles Drive, Chapel Hill) o (Alternate- Fetzer Gymnasium- 301 South Road, Chapel Hill) We generally recommend that you do not respond to disaster scenes because of safety concerns for you as well as emergency responders working at the scene. However, if you choose to respond to the scene, we ask that you follow these guidelines: • Report to the Incident Commander or Command Post as soon as you arrive at the scene. This person or post is responsible for directing all activities at the scene. The Incident Commander should be located at the Command Post and will be wearing official identification. • The Fire or Police Department may establish a "Hot Zone," where only persons with the proper protective clothing and training are allowed to enter due to hazards which may have created health or safety issues. • Park your car in a safe place away from the incident and in an area where your vehicle does not obstruct the road. Blocked roads may slow emergency vehicles from reaching their destination. • Pay attention to your surroundings. Cars strike many responders every year because they are operating in the roadways where drivers are easily distracted by the disaster or incident. • Watch where you step. The scene may contain hazardous materials that can wind up on your shoes, which can then wind up in your car, home, or business. Do not walk into or touch spilled material. Avoid inhaling fumes, smoke, and vapors. Avoid floodwater as it may be contaminated, and never drive through a flooded roadway. • Wear appropriate clothing and if necessary, request personal protection equipment (i.e. hardhats, masks, etc.) • Remember, transportation disasters and acts of terrorism are also potential crime scenes so refrain from touching or disturbing any potential evidence. Recovery Emergency Management Cycle Page 3.3 Version Date-April 9, 2012 Official's Guide to Disasters Recovery involves all of the activities that are necessary to be able to return the area to normal. This involves decisions and actions related to rebuilding homes, debris removal, replacing property, resuming employment, restoring businesses, and permanently repairing and rebuilding infrastructure. Recovery is often the hardest part of the response to disasters and may continue for an extended period of time. As soon as it is safe to do so, the County, with assistance from the municipalities, first responders and local community groups, will conduct preliminary damage assessments to determine the level of property damage and the parts of the critical infrastructure that may be damaged. During the recovery phase, you may find it helpful to get briefings from County staff as to the extent of the damage and status of the recovery process. These briefings will be held regularly and scheduled, as the conditions require. The overall priority for service is the same across all jurisdictional lines. These include: • Life safety • Critical facilities/ Incident stabilization • Property damage Residents have their own priorities, which may be different from those of the County. Citizens are often unaware of the scope of the disaster or incident; they may have • unrealistic expectations about what local government can do for them as everyone works to recover. Some of the biggest issues that occur after the disaster or incident involve the following: • Debris Removal: Debris removal on private property is typically not covered by FEMA or the County and is the property owner's responsibility. If you have a constituent who has a significant problem with debris removal, call Orange County Emergency Services (919-245-6150), not 911. • Rebuilding: Residents may want to rebuild their house or business in the flood plain. This brings up zoning and ordinance issues. Vulnerable residents and populations may also face problems with the cost of rebuilding. • Response Time: Residents may think that government is slow to respond. It typically takes the federal government at least 72 to 96 hours to respond to a local emergency. • Public Information: Residents may report difficulty getting critical information about the disaster or incident from the news media. Despite our efforts to communicate through the media, by issuing regular news releases, local media often choose to edit the information significantly, which can make it inaccurate, or not use it at all in their reports. However, we are continuing our efforts to foster positive working relationships with the media as these relationships are critical during times of disasters. Emergency Management Cycle Page 3.4 Version Date-April 9, 2012 Official's Guide to Disasters During the immediate recovery phase, the County and municipalities may be able to provide drinking water, food, emergency shelter, and ice through local and state resources. OCES normally does not provide batteries, flashlights, generators, sandbags, and medicine, but these items might be purchased through retail establishments. These items normally should be included in your personal disaster kits before a disaster or incident occurs. It is best for residents to have enough basic supplies on hand prior to an emergency to be self-sufficient for 72 hours. The coordination of the cost-recovery process during and after a disaster will be handled by Orange County Emergency Services to limit confusion, but elected officials can aid the process by assuring that the following vital documents are consistently maintained: • Original plans and drawings for all County facilities • Cost data from any recent improvements or additions • Copies of all applicable codes and standards • Pre-event photographs FEMA provides individual assistance by helping citizens apply for low-cost loans from the Small Business Administration, providing temporary housing, and providing some grants to replace items not covered by insurance. One of the most important contributions that elected officials can make is to point your constituents in the • right direction for the information they need, whether it is a FEMA tele- registration number or a disaster field office, or to volunteer opportunities with debris removal or other cleanup activities. If you have a constituent who has a special need for items or services, contact the EOC (919-245-6150), not 911. • Emergency Management Cycle Page 3.5 Version Date-April 9, 2012 I I Official's Guide to Disasters • Flow of Resources Orange County manages dozens of emergency events on a daily basis. Thousands of emergency responses occur every year that are managed in their entirety by the county staff members. Municipal County State Federal Resources Resources —� Resources Resources When events necessitate resources beyond the local resources, they first reach out within Orange County for agencies that can offer specialized equipment, personnel, and resources. These agreements are pre-existing and are recognized as "mutual aid" type agreements between agencies. The county uses mutual aid agreements on a frequent basis, both from within and with surrounding county agencies. These agencies include: • Fire departments • Emergency Medical Services • Law enforcement agencies • Non-profit community partner agencies (Non-Governmental Organizations or NGO's), such as the American Red Cross. MISSION REQUEST FLOW CHART 'IMYtuN aid ouMY RCC Regonal Coordination Center • Handling Disaster Page 4.1 9 9 Version Date-April 9, 2012 Official's Guide to Disasters When resources beyond Orange County are necessary, all requests for additional i resources or aid are made through Orange County Emergency Services, who in turn makes requests through the North Carolina Division of Emergency Management (NCEM). NCEM can assist in the procurement of logistical supplies, additional or specialized equipment, personnel or specialized teams, and technical experts. The North Carolina National Guard is also activated through this system, but only at the decision or request of the Governor. North Carolina can also receive assistance from other states through a mutual aid pact or Emergency Management Assistance Compact (EMAC). If resources are needed beyond state resources, NCEM makes requests through EMAC or Federal agencies, such as Homeland Security (DHS) or the Federal Emergency Management Agency (FEMA) for additional assistance Mission Resource Flow Chart cam*®C Umafeckd � ..o._ Pow Cf df Cates ddAN •Cody MC State EOC SERT Agencies Pam Cam®C Pew ssigne Inventory CadX®C P-CdVi' Pam cater Hesawm 7 ••�► I'a� is ;'r'•� r � Handling a Disaster Page 4.2 • Version Date-April 9, 2012 Official's Guide to Disasters Declarations Local government has direct responsibility for the safety of its residents. Orange County Emergency Services (OCES) is responsible for coordinating emergency management activities inside Orange County and is recognized by the state through North Carolina Emergency Management. State government has additional legal responsibilities for emergency response and recovery. The Federal government also has legal authority in some instances, and is a source of fiscal resources, as well as specialized personnel and equipment if local need is greater than locally available resources. Specific areas of authority and responsibilities for Emergency Management agencies are clearly stated in state law and local ordinances. These laws provide for a specific line of succession for elected officials to ensure continuity of government and leadership during an emergency (Sec. 14-41) and are as follows: the chair of the board of commissioners, the vice-chair, the county manager, the assistant county manager, the emergency management director, and the assistant emergency management director. The emergency management director or his assistants also have the authority to evacuate the county when immediacy of necessary action precludes contact with the chair. The Orange County Attorney's Office will provide legal guidance as needed throughout the process. It is better to err on the side of caution when declaring a state of emergency and • can be cancelled if the situation is determined not to warrant a declaration. Declaring early can save valuable time, should you need to eventually seek a federal declaration of a state of emergency. It is also important to remember to officially terminate a state of emergency when the disaster is over and the situation is once more under control. All points of the declaration remain in effect until it is officially terminated. An example of Orange County's proclamation of a state of emergency can be found in Appendix I. Declaring a State of Emergency State of emergency defined: (G.S. 14-288) Condition that exists whenever, during times of public crisis, disaster, rioting, catastrophe, or similar public emergency, public safety authorities are unable to maintain public order or afford adequate protection for lives or property, or whenever the occurrence of any such event is imminent. Who can declare: Governor, mayor, municipal official, chair of the board of commissioners or county official, any chief executive official or military commanding "acting under the authority of any other applicable statute or provision of the common law to preserve the public peace in a state of emergency." What it means: Activates local ordinances and any and all applicable local plans, mutual assistance compacts, and agreements. Handling Disaster Page 4.3 9 9 Version Date-April 9, 2012 Official's Guide to Disasters f assistance. Local ordinances may restrict or prohibit • Also authorizes the furnishing o ass st y p movement of people in public places; operation of businesses; possession, transportation, sale, purchase, and consumption of alcoholic beverages, dangerous weapons, substances, and gasoline, as well as "other reasonably necessary" measures, such as enacting a curfew. It is important to note that the declaration process does not require that all of these elements be enacted, and officials may decide that only certain components are rE�levant to the situation at hand. In Orange County the 911 communication center is on duty 24/7 so that when an emergency occurs, appropriate resources are immediately activated. Orange County Emergency Services also communicates regularly with h neighboring 1 urisdictions, as well as the State of North Carolina, to monitor conditions in and around Orange County. Depending on the scope, nature, and resources required for an individual disaster, the County may activate their Emergency Operations Center (EOC) to serve as the coordination point for the appropriate response. The objectives of the EOC are: • Manage and coordinate emergency response and recovery operations • Coordinate with appropriate federal, state, and other local government agencies as well as the private sector and volunteer agencies. • Establish priorities and resolve any conflicting demands for support • Prepare and disseminate emergency public information to inform, alert, and warn • the public • Disseminate damage information and other essential data. Handling a Disaster Pacte 4.4 Version Date-April 9, 2012 Official's Guide to Disasters • The following steps are required to receive federal assistance. The Chair or Vice Chair of the Board of County Commissioners is the only official that may issue the proclamation that will begin the process for requesting Federal involvement. In the absence of the Chair or Vice Chair, the next individual in the order of succession a (p e g 4.3) can issue the proclamation. County departments, as well as municipal officials, will play key roles in providing information necessary for such a proclamation and will be involved throughout the entire process. Conditions Chair/Vice The Chair/Vice The • • • • Chair • • disaster has is i requests Board Issues a -1 Board request likely to occur or Presidential• • of declaration from has already Declaration Emergency the Governor ocC • Local municipalities can declare a local emergency prior to County wide, state or Federal declarations. However, in many situations, local municipalities and the County can issue coordinated or combined proclamations when an event is affecting both governmental bodies equally. This should be given consideration since the assistance we will receive from the Federal Government will be coordinated by the State through Orange County Emergency Services, then to the municipalities. Also, remember to officially terminate the emergency declaration once the situation has returned to normal. • Handling a Disaster Page 4.5 Version Date-April 9, 2012 I I Official's Guide to Disasters Points to Remember: • 1. Promote Community Preparedness and Mitigation Your role in emergency management begins long before the county actually experiences a disaster. Encouraging citizen preparedness and implementing mitigation policy can significantly reduce costs associated with disaster response and recovery, as well as better protect citizens from the potentially devastating effects of disasters. 2. Work through the Incident Commander and NIMS On site of a large emergency, there will be an Incident Commander. They can usually be identified by an Incident Commander vest and will most likely be located at or near the command post. Access to the site, on scene information, safety concerns, and other important data can be obtained from the Incident Commander (IC). All personnel on an emergency scene must coordinate through the on-scene IC 3. Review Incident Action Plans In all significant emergency events, Orange County Emergency Services (OCES) • and municipalities will issue Incident Action Plans (IAPs). An IAP formally documents incident goals (known as control objectives in NIMS), operational period objectives, and the response strategy defined by incident command during response planning. The IAP acts as a road map for disaster response and recovery. 4. Attend briefings In a major emergency event, there will be periodic briefings of key county staff. Authority rests with the chief local agency official to decide when, where, and how these briefings take place. These meetings may be joint county meetings. Issues, facts, incident needs, strategies and planned approaches to resolving the disaster at hand will be discussed. Briefing information will be requested electronically upon request from the EOC. The briefings can be held in large county meeting rooms or in the form of conference calls—generally not inside the Emergency Operations Centers. 5. Ask questions As you have questions about what operations staff are doing or not doing, inquire through the County Manager's office. Staff welcomes the opportunity to share with Handling a Disaster Page 4.6 • Version Date-April 9, 2012 Official's Guide to Disasters . the elected officials the strategies that are being employed. Contact numbers are listed at the end of this document for your reference. 6. Consistent public messages During large and complex emergencies there may be key points that need to be communicated to the public each day. These may be progress steps or focus areas for that particular day or key information to the public. Presenting a clear, unified message is important to accomplishing the mission. The Public Information Officer will prepare all messages to be disseminated. 7. Agencies work within established priorities In an emergency, each department will conduct their work under established priorities. Of highest priority is life safety, then incident stabilization, and finally, property conservation. 8. Request additional resources via NCEM • All requests for resources must go through the North Carolina Emergency Management (NCEM) system, and will be initiated by OCES. The request chain is as follows: • From local department to Local Emergency Coordination Center (ECC); • From Local EOC to State EOC; • From State EOC to federal government. This ensures both delivery of resources, and appropriate qualification for reimbursements. Local area resources should always be exhausted before requesting resources through the State. III • Handling a Disaster Page 4.7 Version Date-April 9, 2012 Official's Guide to Disasters Media Guide • The general goals of managed public information are: • To provide accurately and timely updates to the public and media. • To minimize confusion, misinformation, and rumors during an emergency. • n effort to minimize the loss To improve coordination among effected parties in a e p g p of life and property before, during, and after an emergency. During a disaster or incident, all media requests should come through the designated Public Information Officer (PIO) or communications staff first, so that information that is released is consistent and accurate. Depending on the size and magnitude of the disaster a single media center may be established. The on-scene IC or PIO can be with you during an interview if needed. If you cultivate good relationships with the media before an emergency, you will receive better support from them during an emergency. Use the following tips when responding to questions from the media: • Say the most important thing first and then elaborate if necessary. • Answer all questions directly and as completely as possible. • If you do not know the answer to a question, say so. Do not guess or exaggerate. Erroneous information can damage your credibility and can cause the public to make bad choices. Get the reporter's contact information, and call back when • you have the answer. • Avoid using "no comment." No comment gives the impression that you have something to hide. • There is no such thing as "off the record." Anything you say to a reporter is fair game. • Never argue with reporters or lose your cool. Do not be rude even if the reporter appears to doubt your credibility. • Be sure the reporter understands your answers and is not putting words in your mouth. • Avoid answering speculative "what if" questions. • Be sure to emphasize positive points you want to make. • Speak naturally and use terms the public can understand. Avoid using acronyms and jargon. • Make one point at a time. During times of high stress, people are generally only able to remember short, concise bits of information. • If you must read a prepared statement, review the information before going to the press. Read in a relaxed manner. • Be believable, personable, and conversational. Credibility is vital to getting your message across. • Coordinate any requests to tour the scene with the Incident Commander or PIO before making any promises to the media. Handling a Disaster Page 4.8 Version Date-April 9, 2012 Official's Guide to Disasters • Let the County Manager, the EOC, and the PIO know if you talk with the media by calling the EOC (919-245-6150). This is important so that accurate and consistent information is being disseminated in a coordinated manner. Types of Media Interviews Television: It is natural to become anxious when a TV personality requests an interview. Do not think you have to have the on-air demeanor of a TV personality-the public knows that this is not who you are. The important thing is to appear honest, straightforward, and concerned. Look at the reporter, not the camera. Think of it as one- on-one conversation with someone you like and you will look more relaxed. Be prepared with visuals that may help make your story better. Suggest meeting the reporter at an area appropriate to the situation to create a better visual location. Radio: Most radio interviews are conducted over the phone. Prepare by cutting out all distractions. You might want to hold all your calls and shut your door to avoid people entering your office. Talk in a completely normal voice. It is okay to have an accent or talk in your normal voice that might not be good for radio. Just talk so that you can be understood. Print: Print interviews usually last longer than radio or television interviews. The reporter will want more details. Make sure to block enough time to do a print interview. If needed, pull other people from the County for the interview, especially if they have expertise on your program/issue. i I Handling a Disaster Page 4.9 Version Date-April 9, 2012 I I Official's Guide to Disasters Conclusion: Elected and appointed officials are responsible for ensuring the public safety and welfare of the people of their jurisdiction. Specifically, these officials should help provide strategic guidance and resources during preparedness, response, and recovery efforts. Emergency management, including preparation and training for effective response, is a primary obligation of local leaders. Chief elected or appointed officials must have a clear understanding of their roles and responsibilities in order to be successful in an emergency situation. At times, these roles may require providing direction and guidance to constituents during an incident, but their day-to-day activities do not focus on emergency management and response. On an ongoing basis, elected and appointed officials may be called upon to help shape or modify laws, policies, and budgets to aid preparedness efforts and to improve emergency management and response capabilities. Remember, resilient communities begin with prepared individuals. If you have any questions or would like to learn more about emergency management, please contact us at (919) 245-6100. Thank you for the service that you provide for the citizens of Orange County. Handling a Disaster Page 4.10 • Version Date-April 9, 2012 Official's Guide to Disasters Appendices A. Important Contacts.........................................................................................5.2 B. Useful Websites..............................................................................................5.5 C. Emergency Ordinances for Orange County....................................................5.6 D. Hazard Assessment .......................................................................................5.11 E. Critical Incident Information............................................................................5.14 F. Acronym List...................................................................................................5.15 G. Creating an Emergency Kit.............................................................................5.16 H. Draft Emergency Proclamation and Termination.....................................5.17 • • Appendices Page 5.1 Version Date-April 9,2012 Official's Guide to Disasters Appendix A: Important Contacts Orange County Department/Title Number County Manager (919) 245-2300 Assistant County Manager (919) 245-2308 Assistant County Manager (919) 235-2307 Emergency Operations (919) 245-6150 Center Emergency Services (919) 245-6100 Emergency Services 24 (919) 732-5063 Hour Warning Point Sheriff (919) 245-2900 Asset Management (919) 245-2650 • Services Director Animal Services (919) 942-7387 Social Services (919) 245-2800 Health Department (919) 245-2411 Dept of Environment, (919)245-2522 Agriculture, Parks and Rec Carrboro Department/Title Number Manager (919) 918-7315 Assistant Manager (919) 918-7314 Public Works (919) 918-7427 Appendices Page 5.2 • Version Date-April 9, 2012 Official's Guide to Disasters • Police Chief (919) 918-7412 Fire Chief (919) 918-7349 Chapel Hill Department/Title Number Manager (919) 968-2743 Public Works Director (919) 969-5100 Police Chief (919) 968-2760 Fire Chief (919) 968-2781 EM Coordinator (919) 968-2781 Hillsborough • Department/Title Number Manager (919) 732-1270 Ext. 80 Manager/Public Works (919) 732-1270 Ext. 78 Police Chief (919) 732-9381 Fire Marshal (919) 241-4801 Orange Rural Fire Chief (919) 732-7911 University of North Carolina at Chapel Hill Department/Title Number Chancellor (919) 962-1365 Public Safety Director (919) 962-3951 Department of Public (919) 962-8100 Safety • Appendices Page 5.3 Version Date-April 9, 2012 / 1 1 Official's Guide to Disasters North Carolina State Emergency Management • Department/Title Number Director (919) 825-2500 Central Branch Manager (336) 380-5852 • Appendices Page 5.4 • Version Date-April 9, 2012 Official's Guide to Disasters Appendix B: Useful Websites Orange County Disaster Preparedness (www.readyorange.org) NC Preparedness (www.readync.org) FEMA Preparedness (httl3://www.ready.aov/) Federal Emergency Management Agency (www.fema.gov) North Carolina Emergency Management Agency (www.ncem.org) Raleigh TV News (www.wral.com) Expert Weather (www.intellicast.com) National Weather Service Forecast Office in Raleiah, NC (http://www.erh.noaa.gov/rah/) Orange County Red Cross (http://www.cncredcross.orci/) • Department of Homeland Security (http://www.dhs.gov) Orange County (http://www.co.orange.nc.us/) Town of Carrboro (http://www.ci.carrboro.nc.us/) Town of Chapel Hill (http://www.ci.chapel-hill.nc.us/) Town of Hillsborough (http://www.ci.hillsborough.nc.us/) • Appendices Page 5.5 Version Date-April 9,2012 Official's Guide to Disasters Appendix C• Emergency Ordinances for Orange County There are a number of laws that cover local emergencies and the declaration of a local emergency by a local jurisdiction. In general, North Carolina General Statute (NCGS) 166A (otherwise known as the North Carolina Emergency Management Act) provides guidance for the creation of local ordinances that cover disasters. For Orange County, Chapter 14, Sections 14-31 through 14-43 provides the following information related to local emergencies: Sec. 14-31. Restrictions authorized. (a) A state of emergency shall be deemed to exist whenever during times of public crisis, disaster, rioting, catastrophe, or similar public emergency, for any reason, public safety authorities are unable to maintain public order or afford adequate protection for lives, safety, or property, or whenever the occurrence of any such condition is imminent. (b) In the event of an existing or threatened state of emergency endangering the lives, safety, health and welfare of the people within the county, or threatening damages to or destruction of property, the chair of the board of commissioners is authorized and empowered under G.S. 14-288.13 and 166A-8 to issue a public proclamation declaring to all persons the existence of such a state of emergency and in order to more effectively protect the lives and property of people within the county, to place in effect any or all of the restrictions authorized in this article. • (c) The chair is authorized and empowered to limit by the proclamation the application of all or any part of such restrictions to any area specifically designated or described within the county and to specific hours of the day or night, and to exempt from all or any part of such restrictions, while acting in the line of and within the scope of their respective duties, emergency management officials, law enforcement officers, firefighters and other public employees, rescue squad members, doctors, nurses, employees of hospitals and other medical facilities; American Red Cross volunteers and paid staff; on-duty military personnel, whether state or federal; on-duty employees of public utilities, public transportation companies, and newspaper, magazine, radio broadcasting, and television broadcasting corporations operated for profit; and such other classes of persons as may be essential to the preservation of public order and immediately necessary to serve the safety, health and welfare needs of people within the county. (Ord. of 9-18-1990(1), § 1, eff. 9-18-1990) Sec. 14-32. Proclamation imposing prohibitions and restrictions. (a) The chair of the board of commissioners by proclamation may impose the prohibitions and restrictions specified in sections 14-33--14-37 in the manner described in those sections. Appendices Page 5.6 • Version Date-April 9, 2012 Official's Guide to Disasters • The chair may impose as many of those specified prohibitions and restrictions as he finds are necessary, because of an emergency, to maintain an acceptable level of public order and services and to protect lives, safety, and property. The chair shall recite his findings in the proclamation. (b) The proclamation shall be in writing. The chair shall take reasonable steps to give notice of the terms of the proclamation to those affected by it and shall post a copy of it in the county courthouse. The chair shall send reports of the substance of the proclamation to the mass communications media that serve the affected area. The chair shall retain a text of the proclamation and furnish upon request certified copies of it. (Ord. of 9-18-1990(1), § 2, eff. 9-18-1990) Sec. 14-33. Evacuation. (a) The chair of the board of commissioners may: (1) Direct and compel the evacuation of all or part of the population of the county; (2) Prescribe routes, modes of transportation and destination in connection with evacuation; and (3) Control ingress and egress of a disaster area, the movement of persons within the area, and the occupancy of premises in the area. • (b) Details of the evacuation may be set forth or amended in a subsequent proclamation, which shall be well publicized. (Ord. of 9-18-1990(1), § 3, eff. 9-18-1990) Sec. 14-34. Curfew. (a) The proclamation referred to in section 14-32 may impose a curfew prohibiting in certain areas and during certain periods the appearance in public of anyone who is not a member of an exempted class. The proclamation shall specify the geographical areas and the period during each 24-hour day to which the curfew applies. The chair of the board of commissioners may exempt from some or all of the curfew restrictions classes of people whose exemption the chair of the board of commissioners finds necessary for the preservation of the public health, safety, and welfare. The proclamation shall state the exempted classes and the restrictions from which each is exempted. (b) Unless otherwise specified in the proclamation, the curfew shall apply during the specified period each day until the chair, by proclamation, removes the curfew. (Ord. of 9-18-1990(1), § 4, eff. 9-18-1990) • Appendices Page 5.7 Version Date-April 9, 2012 Official's Guide to Disasters Sec. 14-35. Restrictions on possession, consumption, or transfer of alcoholic • beverages. A proclamation under this article may prohibit the possession or consumption of any alcoholic beverage, including beer, wine and spirituous liquor, other than on one's own premises, and may prohibit the transfer, transportation, sale or purchases of any alcoholic beverage within the area of the county described in the proclamation. The prohibition, if imposed, may apply to transfers of alcoholic beverages by employees of alcoholic beverage control stores as well as by anyone else within the geographical area described. (Ord. of 9-18-1990(1), § 5, eff. 9-18-1990) Sec. 14-36. Restriction on possession, transportation, transfer of dangerous weapons and substances. (a) Definitions. The following words, terms and phrases, when used in this section, shall have the meanings ascribed to them in this subsection, except where the context clearly indicates a different meaning: Dangerous weapon or substance means: (1) Any deadly weapon, ammunition, explosive, incendiary device, radioactive material or device as defined in G.S. 14-288.8(c)(5), gasoline, or other instrument or substances designed for a use that carries a threat of serious bodily injury or destruction of property. • (2) Any other instrument or substance that is capable of being used to inflict serious bodily injury or destruction of property, when the circumstances indicate that there is some probability that such instrument or substance will be so used. (3) Any part or ingredient in any instrument or substance included in subsection (1) and (2) of this definition when the circumstances indicate a probability that such a part or ingredient will be so used. (b) Authorized. A proclamation under this article may prohibit the transportation or possession off one's own premises, or the sale or purchase of any dangerous weapon or substance. The chair of the board of commissioners may exempt from some or all of the restrictions classes of people whose possession, transfer or transportation of certain dangerous weapons or substances is necessary to the preservation of the public's health, safety or welfare. The proclamation shall state the exempted classes and the restrictions from which each is exempted. (c) Scope. If imposed, the restrictions shall apply throughout the jurisdiction of the county or such part of the county as designated in the proclamation. (d) Penalty for violation of section. A violation of this section shall be punishable as provided in G.S. 14-288.7. (Ord. of 9-18-1990(1), § 6, eff. 9-18-1990) Appendices Page 5.8 • Version Date-April 9, 2012 i Official's Guide to Disasters • Sec. 14-37. Restrictions on access to areas. (a) A proclamation under this article may prohibit obtaining access or attempting to obtain access to any area designated in the manner described in this section, in violation of any order, clearly posted notice, or barricade indicating that access is denied or restricted. (b) Areas to which access is denied or restricted shall be designated by the emergency management director and his subordinates or law enforcement officers when directed in the proclamation to do so by the chair of the board of commissioners. When acting under this authority, the emergency management director and his subordinates may restrict or deny access to any area, street, highway or location within the county if that restriction or denial of access or use is reasonably necessary to promote efforts being made to overcome the emergency or to prevent further aggravation of the emergency. (c) The proclamation may prohibit or restrict the following: (1) Movement of people in public places; (2) The operation of offices, business establishments and other places to or from which people may travel or at which they may congregate; and (3) Other activities or conditions the control of which may be reasonably necessary to maintain order and protect lives or property during the state of emergency, within the • area designated in the proclamation. (Ord. of 9-18-1990(1), §§ 7, 8, eff. 9-18-1990) Sec. 14-38. Removal of prohibitions and restrictions. The chair of the board of commissioners shall by proclamation terminate the entire declaration of emergency or remove any of the prohibitions and restrictions when the emergency no longer requires them, or when directed to do so by the board of commissioners. (Ord. of 9-18-1990(1), § 9, eff. 9-18-1990) Sec. 14-39. Superseding and amendatory proclamations. The chair of the board of commissioners in his discretion may invoke the restrictions authorized by this article in separate proclamations, and may amend any proclamation by means of a superseding proclamation in accordance with the procedures set forth in section 14-32. (Ord. of 9-18-1990(1), § 10, eff. 9-18-1990) • Appendices Page 5.9 Version Date-April 9, 2012 Official's Guide to Disasters Sec. 14-40. Termination of proclamation. • Any proclamation issued under this article shall expire five days after its last imposition unless sooner terminated in writing under the same procedures set forth in section 14- 32 for proclamations. (Ord. of 9-18-1990(1), § 11, eff. 9-18-1990) Sec. 14-41. Administration of article in case of absence or disability of chair. In case of the absence or disability of the chair of the board of commissioners, such other person as may be designated by the board of commissioners shall have an exercise of all the powers in this article given the chair. The line of succession shall be the vice-chair, the county manager, the assistant county manager, the emergency management director, and the assistant emergency management director. The emergency management director or his assistants shall have the authority to invoke section 14-33 when immediacy of necessary action precludes contact with the chair. (Ord. of 9-18-1990(1), § 12, eff. 9-18-1990) Sec. 14-42. Penalty for violation of article. Except as provided in section 14-36, any person violating any prohibition or restriction imposed by a proclamation authorized by this article shall be guilty of a misdemeanor, punishable upon conviction in accordance with section 1-7, as provided by G.S. 14-4. • (Ord. of 9-18-1990(1), § 13, eff. 9-18-1990) Sec. 14-43. Territorial applicability. This article shall not apply within the corporate limits of any municipality, or within any area of the county over which the municipality has jurisdiction to enact general police power ordinances, unless the municipality by resolution consents to its application or the mayor of the municipality has requested its application, in which event it shall apply to such areas as fully and to the same extent as elsewhere in the county. (Ord. of 9-18-1990(1), § 15, eff. 9-18-1990) State law references: Authority to declare a state of emergency, G.S. 14-288.12; local emergency authorizations, G.S. 166A-8. Appendices Page 5.10 • Version Date-April 9, 2012 Official's Guide to Disasters Appendix D: Hazards in Orange County Hazard Likelihood of Occurrence The Orange County Hazard Mitigation (OCHM) Team estimates the likelihood of each type of hazard occurring in Orange County. This estimate is based on the local history of the events. ➢ Highly Likely: Near 100% probability in the next year. ➢ Likely: Between 10% - 100% probability in the next year, or at least one chance in the next ten years. ➢ Possible: Between 1% - 10% probability in the next year or at least one chance in the next 100 years. ➢ Unlikely: Less than 1% probability in the next year, or less than one chance in the next 100 years. Hazard Prone Areas Certain areas, such as floodplains and steep slopes, are more prone to hazards than others. Many of these are readily identifiable on maps. The OCHM Team identified those areas that are most vulnerable to each natural hazard and determined whether they cover a small, medium, or large proportion of Orange County. • All but two of the types of natural hazards most likely to affect Orange County (Severe Winter Storms, Thunderstorms and Tornadoes, Drought and Heat Waves, Flooding, and Landslides) have equal potential to occur anywhere within the county and its municipalities (i.e.: one area of the county is not more likely to be affected than another). Landslides are more likely to occur in the southeastern portion of the county due to the types of soils and topography prevalent in that geographic area. Flooding, while it can conceivably occur anywhere in the county, is more likely in floodplain areas. Hazard Impact Some natural hazards have greater impacts than others, but occur infrequently (severe earthquakes) and others hazards occur annually or several time a year but cause less damage (thunderstorms). The impact is a combination of the magnitude of the event, how large an area within the community is affected and the amount of human activity in that area. The following table explains how the impact is measured. • Appendices Page 5.11 Version Date-April 9, 2012 Official's Guide to Disasters Measurement of Types of Hazard Impacts • Yp P Magnitude (percent of Type property in county Severity damaged) Catastrophic More than 50% Multiple deaths, complete shutdown of facilities for 30 days or more. 50% of property damaged. Critical 25%to 50% Multiple severe injuries, complete shutdown of critical facilities for 2 weeks, more than 25% of property damaged. Limited 10% to 25% Some injuries, complete shutdown of critical facilities for more than a week. More than 10% of property damaged. Negligible Less than 10% Minor injuries, minimal quality of life impact, shutdown of critical facilities for 24-hours or less. Less than 10% of property is severely damaged. • Orange County Hazard Identification and Analysis Impacts Likelihood of Catastrophic/ Hazard Occurrence Area Critical/Limited Small/Medium/ Negligible Large Hazard Index Hurricanes Possible Large Critical Low Floods Possible Large Negligible High Tornadoes Unlikely Medium Limited Moderate Drought and Heat Likely Large Limited Moderate Wave Nor'easter Unlikely Medium Limited/ Low Negligible Appendices Page 5.12 • Version Date-April 9, 2012 Official's Guide to Disasters • Orange Count Hazard Identification and Analysis 9 Y Y Impacts Likelihood of Area Catastrophic/Hazard Occurrence Critical/Limited Small/Medium/ Negligible Large Hazard Index Thunderstorms Highly Likely Large Negligible Low Severe Winter Likely Large Negligible Moderate Storm Wildfire Possible Medium Negligible/Limitei Low Chemical Spills Likely Medium Limited Moderate River Basins Possible Large Limited Low Dam Failure • Earthquake Possible Large Critical Low Tsunamis Unlikely Medium Limited Low Volcano Unlikely Medium Critical Low Landslide Possible Small Negligible Moderate Plane Crash Possible Small Limited Low Data Sources: North Carolina Emergency Management, Orange County Emergency Management, "Keeping Natural Hazards From Becoming Disasters" • Appendices Page 5.13 Version Date-April 9, 2012 Official's Guide to Disasters Appendix E: Critical Incident Information • In a disaster situation, in order to properly manage the incident, information is crucial. Emergency Services strives to gather the following information and have it available for you, the media and those 'working' the event: Location Where to report (for shelter volunteers, points of distribution, etc.) Best route/transportation Available communication Incident size-up Type of incident Magnitude of damage Best/worst case scenario When it occurred Damage Size of impact # of injuries/deaths Property damage Other impacts (Economy, environment, etc.) • Resources Who's the Incident Commander? EOC status and location Available resources (internal and external) Resources required Other officials and leaders notified Should you be requested to the EOC, this critical information will be given to you to allow preparation for EOC activities as necessary Appendices Page 5.14 • Version Date-April 9, 2012 r • Official's Guide to Disasters • Appendix F: Acronym List • DHS: Department of Homeland Security • EMAC: Emergency Management Assistance Compact • EMI: Emergency Management Institute • EMS: Emergency Medical Services • EOC: Emergency Operations Center • EOP: Emergency Operations Plan • FEMA: Federal Emergency Management Agency • IAP: Incident Action Plan • ICS: Incident Command System • IC: Incident Commander • • JIS: Joint Information System • NCEM: North Carolina Division of Emergency Management • NGO: Non-Governmental Organization • NIMS: National Incident Management System • OCES: Orange County Emergency Services • PIO: Public Information Officer • UC: Unified Command • Appendices Page 5.15 Version Date-April 9, 2012 � t Official's Guide to Disasters Appendix G: Creating an Emeraency Kit • A good basic emergency kit should include the following items: • Water (one gallon a day, per person; plan for at least three days) • Food (three day supply) • NOAA Weather Radio • Crank radio • Flashlight(s) • Batteries • First aid kit • Dust mask(s) • Local maps • Moist towelettes • Garbage bags • Cell phone and charger • Wrench or pliers • Prescription medications • Can opener • Matches • Feminine supplies and personal hygiene items • Mess kit • • Change of clothing • Sleeping bag If you have a pet or an infant, be sure to bring food and supplies for them as well. A more comprehensive guide to creating an emergency kit can be found at www.ready.gov and http://www.fema.ciov/areyoureadv/assemble disaster supplies kit.shtm. Appendices Page 5.16 • Version Date-April 9, 2012 Official's Guide to Disasters • Appendix H: Draft Emergency Proclamation and Termination PROCLAMATION OF AN ORANGECOUNTY STATE OF EMERGENCY Section 1. Pursuant to County Emergency Management Ordinance and Chapter 166A of the General Statutes and Article 36A Chapter 14 of the General Statutes, I have determined that a State of Emergency as defined in the Ordinance exist in the County of Orange. Section 2. I, therefore proclaim the existence of a State of Emergency in the County of Orange. Section 3. 1 hereby order all county law enforcement officers and employees and all other emergency response personnel subject to my control to cooperate in the enforcement and implementation of the provisions of the county emergency ordinances which are set forth. • Section 4. 1 hereby authorize the Orange County Emergency Operations Center to be activated at 7:00 AM, Saturday, January 30, 2010 for as long as required. Section 5. 1 hereby authorize the Orange County Manager to take protective action including opening shelters as needed. Section 6. Execution of Emergency Plan. All civilians and emergency management personnel are ordered to comply with the emergency reaction plan. Section 7. This proclamation shall become effectively immediately. Proclaimed this the 30th day of January, 2010, at 5:00 PM. Chair, Orange County Board of Commissioners • Appendices Page 5.17 Version Date-April 9, 2012 Official's Guide to Disasters Recognition and Thanks Orange County Board of County Commissioners Bernadette Pelissier (Chair) Pam Hemminger (Vice Chair) Valerie P. Foushee Alice M. Gordon Barry Jacobs Earl McKee Steve Yuhasz Orange Count Manager's Office • 9 Y g Frank W. Clifton, Jr. (County Manager) Gwen Harvey (Assistant County Manager) Michael Talbert (Assistant County Manager) Orange County Emergency Services F. Rojas Montes de Oca (Director) Darshan Patel (Emergency Management Coordinator) Appendices Page 5.18 • Version Date-April 9, 2012