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HomeMy WebLinkAboutAgenda - 09-08-2011 - 8bORANGE COUNTY BOARD OF COMM1SS10NERfi ACTION AGENDA ITEM ABSTRACT Meeting Date: .September 8, 2011 Action Agen~da~ Item No..,..--~ SUBJECT: Employee Health Insurance and Other Benef~#s for 2012 DEPARTMENT: Human Resources PUBLIC HEARING: (Y/N) No ATTACHMENT(S): 1. 2012 Renewal Option Costs Detail for Active Employees and Pre-65 Retirees 2. Original Health Insurance Renewal Proposals 3. Comparison of Plan Designs 4. UnitedHealthcare Information 5. Vision Plan Designs 6. Revised Work Session Attachment INFORMATION CONTACT: Katherine Cathey, Interim Human Resources Director, 245-2553 Diane Shepherd, Benefits Manager, 245- 2558 PURPOSE: To consider the County Manager's recommendations for employee health insurance and other benefits for the 2012 calendar year. BACKGROUND: The County provides employees with a comprehensive benefits plan including County-paid health, dental and life insurance, an employee assistance program, flexible compensation plan and paid leave for permanent employees. Additionally, the County contributes to the Local Governmental Employees' Retirement System and a supplemental retirement plan for each permanent employee. Staff provided information relating to FY 2011-12 employee benefits at work sessions on May 10, 2011, June 9, 2011, August 30, 2011, and in the County Manager's recommended budget for FY 2011-12. The FY 2011-12 Approved Budget includes funds for up to a 15.0% ($552,598) health insurance premium increase. Over atwelve-month period, this increase is equivalent to a 3% salary increase for all permanent employees. 2012 Benefit Plans The following employee benefits are recommended for implementation for the 2012 calendar year: Health Care After an extensive bid process, staff, in consultation with broker Mark Ill, has provided options for the 2012 employee health insurance benefits from UnitedHealthcare. Premiums for employee health insurance are shown on Attachment 1. For additional. re~#erence, Attachment 2 provides details of the original quotes received from three major insurers. .Attachment 3 provides details of current and alternate plan. designs for four renewal options with UnitedHealthcare, and Attachment 4 includes reference information related to UnitedHealthcare. 2 Recommendations: • Approve the renewal of the fully-insured health insurance plans with UnitedHealthcare, choosing one of the following options: o Option 3, with an overall premium increase of 5.24%, or o Optiorl4, with an overall premium increase of 8.64%. • Authorize the County Manager to sign a contract with UnitedHealthcare, following review by the C,'ounty Attorney and Hen Resources staff. Dental Insurance The County provides aself-ipcursd dental plan through Delta Dental of North Carolina. Over the past four years, the County has been systematically increasing claim reimbursements to match Delta Dental's maximum payable amount (MPA). The last step in shifting all reimbarsements to the MPA can .occur effective January 1, 2012, and doing so will end the unique Orange County Table of Allowances. Delta Dental is also allowing new reimbursements in accordance with industry best practices. Recommendation: • Replace the Orange County Table of Allowances with the maximum payable amounts reimbursed by Delta Dental. Flexible Compensation Plan The County provides a Section 125 Flexible Compensation Plan administered by Tucker Administrators. The plan consists of: a) tax sheltering of health and dental premiums and b) Flexible Spending Accounts for medical expenses and dependent/child care expenses. Currently, the Plan Year for Flexible Spending Accounts (FSA) is December 1 to November 30, while all other plan years, including Health Insurance, are January 1 to December 31. Federal tax regulations prohibit employees from participating in both a Flexible Spending Account and a Health Savings Account at the same time. If the County implements a Health Savings Account, it will be advantageous to change the Flexible Spending Account Plan Year to the same dates as the Health Insurance Plan Year to align the FSA and HSA plan years. Both Plan Years would be January 1 to December 31, effective January 1, 2012. Employees who elect a Health Savings Account, effective January 1, 2012, must incur all expenses prior to December 31, 2011 to remain compliant with federal laws; however all employees will have an additional grace period in which to claim incurred expenses. Recommendations: • Align the Flexible Compensation Plan Year with the health insurance plan year, and. • Reduce the grace period allowed fo incur medical expenses in the can-ent plan year fo one month, ending December 31, 2011, for employees electing a Health Savings Account, effective January 1, 2012. Vision Benefits The County's current health insurance benefits and the proposed options for 2012 do not provide a benefit for eyeglass frames or lenses. With UnitedHealthcare, employees will be authorized a routine eye exam bi-annually. Er~+ployees have requested benefits that include a higher level of vision. coverage. This benefit would be a voluntary benefit and paid by employees through payroll deduction. After reviewing three options (shown in Attachment 5) presented by Benefits Consultant Mark III, staff determined that Community Eye Care has the most extensive benefits and network of providers. It has been endorsed by the North Carolina Association of County Commissioners and serves over twenty North Carolina counties and numerous cities. Recommendation: • Authorize employee payroll deductions for the Community Eye Care vision plan. Community, Home Trust The Community Home Trust has been a subgroup of the NCACC County Health Plan. They have requested continued participation as the County seeks other health insurance for 2012. The Patient Protection and Affordability Act establishes health care exchanges and other potential remedies to the high cost of health insurance for small employers that will ~e effective in 2014. Allowing the Community Home Trust to remain on the county's health insurance until December 31, 2013 will enable them to research other possibilities for coverage. Recommendation: Authorize the County Attorney to develop a two year Memorandum of Understanding between the County and Community Home Trust and authorize the County Manager to sign the agreement. Revised Work Session Attachment Attachment 6 is a revision of responses from the employee survey, originally provided as part of the August 30, 2011 work session materials. The original charts inadvertently contained inaccurate information. FINANCIAL IMPACT: Attachment 1 includes the estimated costs of the health insurance options. RECOMMENDATION(S): The Manager recommends the Board: • Approve the renewal of the fully-insured health insurance plans with UnitedHealthcare, choosing one of the following options: o Option 3, with an overall premium increase of 5.24%, or o Option 4, wifh an overall premium increase of 8.64%. • Authorize the County Manager to sign a contract with UnitedHealthcare, following review by the County Attorney and Human Resources staff • Replace fhe entire Orange County Table of Allowances with the maximum payable amounts reimbursed by Delta Dental; • Align the Flexible Compensation Plan Year with the calendar year; • Reduce the grace period allowed to incur medical expenses in the current plan year to one month, ending December 31, 2011, for employees electing a Health Savings Account, effective January 1, 2012, and • Authorize employee payroll deductions for the Community Eye Care vision plan. Current and Renewal Option Costs Detail for Active Employees and Pre-65 Retirees Renewal Effective January 1, 2012 Monthly Costa Calendar Year Coats Percentage Increase Over 2011 Premiums Type of Plan Tier # of Participants Total Premium County Contribution Employee Contribution Total Premium Annual County Cost Employee Contribution Total County Contribution Employee Contribution Individual 457 $531 $531 $0 $2,914 417 52,914 417 $0 ~ IndlChiid 115 $744 $615 $129 $1026692 $848,552 $178,141 O1 HMO Ind/Children 77 $1,026 $755 $270 $947,710 $697,794 $249,916 IndIS use 85 $1,121 $803 $319 $1143746 $818,876 $324,870 e^ Fami 78 $i 594 $1 038 $556 $1 492 246 $971,953 $520,293 a a Total 812 $7,524,812 $6,251,592 $1,273,220 0.00• 0.00% 0.00% c ~ Individual 64 $509 $509 $0 $390,927 $390,927 $0 o Ind/Child 12 $713 $615 $98 $102,617 $88,546 $14,072 v v PPO Ind/Children 10 $982 5755 $227 $117 890 $90 622 $27 269 ~ Ind/S se 12 $1,074 $803 $271 $154 659 $115,806 $39,053 V Famil 19 $1 527 $1,038 $489 $348,174 $236 760 $111,414 Total 117 $1,114,268 $922,460 $191,808 0.00% 0.00% 0.00% Current Plan Totals $8,639,080 $7,174,052 $1,465,028 0.00% 0.00% 0.00% _ Individual 457 $621 $621 $0 $3 407,648 $3 407 648 $0 ~ ar IndlChild 115 $1007 $828 $179 $1,389163 $1,142750 $246413 c ~ HMO IndlChildren 77 $1 007 $828 $179 $930,135 $765 146 $164,988 c Ind/S use 85 $1 311 $988 $323 $1,337 332 $1,008 100 $329,232 p a Femil 78 $1,864 $1,279 $585 $1,744,835 $1 197,522 $547 313 a ~ Total 812 $8,809,114 $7,521,166 $1,287,947 17.07% 20.31% 1.i6X tu. ~ Individual 64 $629 $629 $0 $483 026 $483 026 $0 ~' v POS Irxl/Chlld 12 $1 019 $828 $191 $146,719 $119 244 $27,475 _ `o (Point of Ind/Children 10 $1,019 $828 $191 $122,266 $99 370 $22 896 ~~~ Ind/S se 12 $1,327 $988 $339 $191,097 $142,320 $48,777 ~ d Fami 19 $1887 $1,279 $607 $430,193 $291,704 $138,489 ~ Total 117 $1,373,300 $1,135,663 $237,636 23.25% 23.11°~6 23.89% O on 1 Totals =10,182,413 $8,656,829 61,525,584 17.86•k 20.87°~ 4.13% Individual 457 $621 $621 $0 $3 407 648 $3,407 648 $0 Ind/Child 115 $1,007 $769 $238 $1,389,163 $1061,138 $328,025 c HMO Ind/Children 77 $1,007 $789 $238 $930 135 $710 501 $219,634 Ind/S use 85 $1,311 $886 $426 $1 337 332 $903 267 $434,065 p Famil 78 $1,864 $1,097 $767 $1,744,835 $1027141 $717694 ~ Total 812 58,809,114 $7,109,694 $1,699,420 17.07% 13.73•~G 33.47% ~ Individual 64 $621 $621 $0 $477 220 $477,220 $0 ~ IndlChild 12 $905 $768 $136 $130 342 $110 727 $19,674 HeeRh indlChildren 10 $905 $769 $136 $108,618 $92273 $16345 ~ Savings Arxount IndIS se Fami 12 19 $1129 $1 537 $886 $1,097 5244 $439 $162635 $350,379 $127,520 $250 201 $35,115 $100 178 Total 117 $1,229,193 61,057,941 6171,252 10.31% 14.69% -10.72% 0 'on 2 Totals 510,038,307 68,167,635 51,870,672 16.20% 13.85% 27.69% Option 2 includes an annual County contribution to an HSA of $1,984. The HSA contribution is determined by the dffference in individual premiums between the HMO and HSA plans. For example, the individual premium for the HMO plan is $621.38 and the individual permium for the HSA plan is $457.68, a difference of $163.70 per month or $1,964.40 per year. The County-HSA contribution has bean inducted in the total monthly premiums for the HSA plan. Current and Renewal Option Costs Detail for Active Employees and Pre-ti5 Retirees Renewal Effective January 1, 2012 Monthly Cosh Calendar Year Costs Percentage Increase Over 2011 Premiums , Type of Tier # of Total Premium County ntributian C Employee Contribution Total Premium Annual County Cost Employee Contribution Total County Contribution Employee Contribution Plan Participants o individual 457 $531 $531 $0 $2 914 417 $2 914 417 50 Ind/Child 115 $744 5615 5129 $1,026,682 $848,552 5178141 w O1 Ind/Chfldren 77 51 026 5755 5270 5947 710 $697 794 5249 916 HMO Ind/S use 85 51,121 $803 $318 $1,143,746 $818,876 $324870 ~ - Famii 78 51 594 51,038 $556 51 492,246 $971 953 $520,293 a ~' Total 812 57,524,812 56 251,582 51,273 220 0.00% 0.00% O.OOX c ~ Individual 64 $509 5509 $0 5390,927 5390 927 $0 c IndlChild 12 5713 .5615 . 598 $102 617 $86,546 514 072 V v Ind/Children 10 $882 5755 3227 $117 890 $90 622 827 269 Z PPO Ind/S se 12 $1,074 $803 $271 $754,859 $115606 $39 053 ~ Famii 19 $1 527 51 038 $489 $348,174 $236 760 5111414 ~ U Total 117 51,114,268 5922,460 5181,808 0.00% 0.00% O.OOX Current Plan Totals 58,639,080 57,174,052 31,465,028 O.OOX 0.00°~ 0.00% Indvidual 457 5561 5561 50 53 074 495 $3 074 495 SO Ind/Child 115 $908 $708 $200 $1 253,344 $977,303 5276 041 ,,, POS f i t P Ind/Children 77 $908 $708 5200 5839,195 5654,388 5184 827 o o n o ( IndIS se 85 $1 183 5825 $358 S1 206,578 5841 302 5365,277 a O Service) Famii 78 , $1,682 $1037 $645 51,574,240 5970279 5603,961 ~ Total 812 57,947,852 56,517,746 51,430,106 5.62X 4.26% 12.32% ~ Individual 64 $561 $561 $0 $430,564 3430 564 $0 m Ind/Child 12 $844 $708 $136 5121,594 $101,979 $19614 Heekh IndlChildren 10 $844 5708 5136 5101 328 584,983 816 345 $244 $153 887 772 5118 $35 115 Savings Ind/S use 12 51 069 5825 , ~ Amount Famii 19 51476 $1,037 $439 $336,528 $236,350 5100178 Total 117 51,143,900 5972,648 5171,252 2.66°~ 5.44X -10.72% O on 3 Totals 59,091,752 57,490,394 51,601,358 5.24X 4.41X 8.31% Individual 457 $579 $579 S0 $3,172,988 $3 172 988 50 Ind/Child 115 $937 $732 5205 51,293 502 51,010,003 5283 499 POS P f i t Ind/Children 77 $937 $732 $205 $866 084 $676 263 5189 821 c ~ ( o n o Service) Ind/S se 85 $1,221 $853 $388 $1,245247 5870,102 $375145 O Famf 78 $1,736 51073 $663 $1,624,681 $1004421 5620,259 ~ Total 812 58,202,500 56,733,776 57,468,724 9.01% 7.71% 15.38X 8 Individual 64 $579 5579 50 5444,357 5444,357 $0 r Ind/Child 12 $873 5732 $142 5125,768 $105,392 $20,377 Heakh Ind/Children 10 .5873 5732 $142 5104,807 587,826 $16,980 Savings. IndlSpouse 12 51,106 5853 $253 5158,319 $122,838 $36,481 ~ Account Family 19 $1,530 51,073 $456 $348,742 $244,667 5104,075 Total 117 $1,182,993 31,005,080 5177,813 8.17% 8.86% -7.24X O lion 4 Totals 59,385,493 57,738,855 51,646,638 8.64% 7.87X 12.40% Option 3 includes an annual County contribution to an HSA of $1,235 and Option 4 includes an annual County contribution to an HSA of $1,237. Cigna Original Proposal Current Plans Cigna Option i :Current Plans Cigna ption 2: Akernate Plans NCACC - PPO NCACC -HMO PPO HMO PPO HSA ZOll 2011 2012 2012 2012 2012 In-Network In-Network In-Network In-Network In-Network Io-Network Primary Care Physldan Visits $15 $15 $15 $15 520 80%after0ed. Specialist Physician visits $30 $30 $30 $30 $40 ' 80%after Ded. Preventive Gre 100% 100% 100% 100% 100% 100% Deductible 5250 $250 $250 $250 $750 $1,500 Deductible- amity Max $750 $750 $750 $750 $2,250 $3,000 Coinsurance Umh $1,000 $0 $1,000 $D $1,000 ~ $2,000 Coinsunnee Family Max $3,000 $0 $3,000 SD $3,000 $2,000 In-patient Hospital 90%after 9096 after 80%after Services Ded. 100%afterDed. Ded. 100%akerDed. Ded. 80%afterDed. Out-patent Hospital 90%aher 9096 after 80%after Services Oed. 300%afterDed. Ded. 100%afterDed. Ded. 80%afterDed. Emergency Room 5150 $150 $150 5750 $200' 80%afterDed. Pharmacy $0/$15/$30 $0/$15/$30 $0/$15/$30 $0/$35/$30 $0/530/545 80%afterDed. Lifetime Maximum Unlimted Unlimited Unlimited Unlimted Uniimhed Unlimited Rates Subs Monthly Premium Subs Monthly Premium Monthly Premium Monthly Premium Monthly Premium Monthly Premium Employee Only 64 $509.02 532,577.28 457 5531.44 5242,868.08 $622.82 $39,860.48 $647.89 $296,085.73 $572.24 $261,513.68 $436.06 $27,907.84 Employee & Spouse 12 $1,074.02 $12,888.24 SS $1,121.32 $95,312.20 $1,307.84 $15,694.08 $1,360.49 $115,641.65 $1,201.63 $102,138.55 $915.64 $10,987.68 Employee & Child 12 $712.62 $8,551.44 115 $743.98 $85,557.70 $1,183.46 $14,201.52 $1;231.08 $141,574.20 $915.91 $105,329.65 $698.02 $8,376.24 Employee & Children 10 $982.42 $9,82420 77 51,025.66 $78,975.82 $1,183.45 $11,834.50 $1,231.08 $94,793.16 $1,287.37 599,127.49 $980.96 $9,809.60 Employee & Family 19 $1,527.08 529,01452 76 $1,594.28 5124,353.84 $1,868.61 535,50359 $1,943.81 $151,617.18 51,716.87 $133,915.86 $1,308.32 524,858.08 Monthly Cost 117 $92,855.68 812 $627,067.64 $117,094.17 $799,711.92 $702,025.23 $81,939.44 HSA ConMbution $750 $87,750.00 Mnwl $1,114,268.16 $7,524,811.68 $1,405,130.04 $9596,543.04 $8,424,302.76 $1,071,023.28 Total $8,639,079.64 $11,001,673.08 $9,495,326.04 Increase over current 12735% Flrm 10953% UnitedHealthcare Original Proposal Current Plans UnitedHealthcare O tion 1: Curcent Plans Uni tedHealthcare 0 on 2: Akernate Plans NCACC-PPO NCACC-HMO POS: HMO POS HSA 20ll 2011 2012 2012 2012 2012 Irr-Network ImNetwork In-Network ImNetwork ImNetwork In-Network Primary Gre Physidan visits $15 $15 $15 $15 520 80%afterDed. Specialist Physician Ysns $30 $3D $30 $30 540 90%aher Ded. Preventive Gre 100% 100% 100% 100% 100% 100% Deductible $250 $250 $250 $750 5750 $1,500 Deductible - Famlly Max $750 $750 $750 $750 $2,250 53,000 Coinsurance Umft $1,000 $0 $1,000 $0 $1,000 52,000 Coinsurance Umit -Family Max $3,000 $0 $3,000 $0 $3,000 $2,000 In-patient Hosprol Services 90%after Ded. 100%after Ded. 90%after Ded. 100%after Ded. 8096 after Ded. 80%after Ded. out-patient Hospital Services 90%after Ded. 100%after Ded. 90%after Ded. 100% after Ded. 80%after Ded. 8096 after Ded. Emergenry Room $150 5150 $150 $150 ~ $200 ~ 80%ah:erDed. Ded/$10/530/550 up Pharmary $o/SLS/53D SO/535/530 59/525/$45 59/$25/545 57/530/550 to OOP Ufetime Maximum Unlimited Unlimited Unlimted Unlimted Unlimted Unlimted Rata Subs Monthly Prcmlum Subs Monthly Premium Monthty Premium Monthly Premium Monthly Premium Monthly Premium Employee Only 64 $509.02 $32,577.28 457 $531.44 $242,868.08 $628.94 $40,252.16 $621.38 $283,970.66 $560.63 $256,207.91 $457.68 $29,29152 Employee & Spouse 12 $1A74.02 $12,888.24 85 51,121.32 $95,312.20 $1,327.06 $15,924.72 $1,311.11 $111,444.35 $1,182.92 $100,548.20 $965.71 $11,58852 EmpMyee & Child 12 $712.62 $8,551.44 115 $743.98 $85,557.70 $1,018.88 $12,22656 $1,006.64 $115,763.60 $906.22 $104,445.30 $74L45 $8,897.40 Employee & Children 10 $982.42 $9,824.20 77 $1,025.66 $78,975.92 $1,016.88 $10,168.80 $1,006.64 $77,511.28 $908.22 $69,932.94 $741.45 $7,41450 Employee & Famiy 19 $1,527.08 $29,01452 78 $1,594.28 $124,353.84 $1,886.81 535,849.39 $1,864.14 $145,402.92 $1,681.88 $131,186.64 $1,373.05 $26,087.95 Monthty Cost 117 $92,855.68 612 $627,067.64 5114,441.63 $734,092.81 $662,320.99 $$3,279.89 HSA ContrWutfon 5750 $67,750.00 Mnual $1,114,268.16. $7524,911.68 $1,373,29956 $8,809,113.72 $7,947,851.86 $1,087,108.68 Total $8,639,079.64 $10,182,413.28 59,034,96056 Increase over 86% 117 -Firm 104.58% current . J BCBS Original Proposal: Experience Through September Required Current Plans B[BS Option 1: Single PPO Option Only BCBS Option 2: Alternate Plans NCACC-PPO NCACC-HMO .PP0:3557039 PPO:3536197 HSA:167066 2011 2011 2012 2012 2012 In-Network In-Network In-Network In-Network In-Network Primary Care Physcian visits $15 $15 $15 520 80%sfter0ed. Specialist Physician _ Ysits 530 S30 $30 540 80%afterDed. Preventive Carc 100% 100% 100% 100% 100% Dedudibk $250 $250 $250 $750 51,500 Oeductlble - Family Mazlmum $750 5750 $750 $2,250 $3,000 Coinsurance Umit $1,000 - $0 $1,000 $1,000 $2,000 Coinsurance Limit -Family Max $3,000 $0 $3,000 $3,000 $2,000 In-patient Hospital Services 9096 afterDed. 100%afterDed. 90%afterDed. 80%afterDad. 80%afterDe'd. Out-patient Hospital Services 90%afterDed. 100%afterDed. 90%afterDed. 80%afterDed. 80%afterDed. Emergency Room $150 $150 $150 $200 80%afterDed. Pharmacy 50/8'15/830 SO/$15/$30 $4/$30/$45/25% $4/535/550/25% 8096after Ded. Ufetime Mazlmum Unlimited Unlimited Unlimited Unlimted Unlimited Rata Subs Monthly Pranlum Subs. Monthly Prcmlum Total Subs Monthly Premium Monthly Premium Monthly Premium Employee Onh/ 64 $SD9.02 $32,577.28 457 $531.44 $242,868.08 521 $701.49 $365,476.29 $636.11 $290,702.27 5474.23 $30,350.72 Employee & spouse 12 51,074.02 $12,888.24 85 $1,121.32 $95,33L20 97 $1,461.45 $141,760.65 $1,325.45 $112,663.25 $940.23 $11,282.76 Employee & Child 12 $712.62 $8551.44 115 $743.98 $85,557.70 127 $959.94 $121,912.38 $87052 $100,109.80 $573.55 $6,882.60 Employee & Chiidrcn 30 $962.42 $9,824.20 77 $1,025.66 $78,975.82 87 $1,310.28 $113,994.36 $1,188.32 $91,500.64 $736.92 $7,369.20 Employee & Family 19 $1,527.06 $29,01452 78 51$9418 $124,353.84 97 $2,096.88 5203,397.36 $1,901.78 $148,338.84 $1,363.98 $25,915.62 Monthly Cost 117 $92,855.68 812 $627,067.64 929 $946,54L04 $743,314.80 $81,800.90 HSAContribution $750 $87,750.00 Annual $1,114,268.16 $7,524,811.68 $11,358,492.48 $8,919,777.60 $1,069,360.80 Total $8,639,079.84 $11,358,492.48 $9,989,138.40 haease over arrcnc 13196 Not Firm 115.63% CQ Comparison of Plan Designs Current Plans Option 1 Option 2 Option 3 Option 4 NCACC - PPO NCACC -HMO POS HMO HMO HSA POS HSA POS HSA ZOll 2011 2012 2012 2012 2012 2012 2012 2012 2012 In-Network In-Network In-Network In-Network In-Network In-Network In-Network In-Network In-Network In-Network Primary Care Physician $15 $15 $15 $15 $15 80%afterDed. $20 80%after Ded. $20 80%after Ded. Visits Specialist Physician $30 $30 $30 $30 $30 80%afterDed. $40 80%afterDed. $40 80%afterDed. Visits Preventive Care 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Deductible $250 $250 $25D $250 $250 $1,500 $750 $1,500 $500 $1,500 Deductible -Family $750 $750 $750 $750 $750 $3,000 $2,250 $3,000 $1,500 $3,000 Maximum Coinsurance Limit $1,000 $D $1,000 $0 $0 $2,000 $1,000 $2,000 $1,000 $2,000 Coinsurance Limit- $3,000 $0 $3,000 $0 $0 $2,000 $3,000 $2,000 $3,000 $2,000 Family Max In-patient Hospital g0%after Ded. 100% after Ded. 90%after Ded. 100% after Ded. 100% after Ded. 80%after Ded. 80%after Ded. 80%after Ded. 80%after Ded. 80% after Ded. Services Out-patient Hospital g0%after Ded. 100% after Ded. 90%after Ded. 100% after Ded. 100% after Ded. 80%after Ded. 80%after Ded. 80%after Ded. 80%after Ded. 80%after Ded. Services Emergency Room $150 $150 $150 $150 $150 80%after Ded. $200 80%after Ded. $150 80% after Ded. Pharmacy $0/$15/$30 $0/$15/$30 $8/$25/$45 $8/$25/$45 $g~$25~$g5 Ded./$10/$30/$50 $7/$30/$50 Ded./$10/$30/$5 $8/$25/$45 80%after Ded. up to OOP up to OOP Lifetime Maximum Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Monthly Rates Employee Only $509.02 $531.44 $628.94 $621.38 $621.38 $621.38 $560.63 $560.63 $578.59 $578.59 Employee and Spouse $1,074.02 $1,121.32 $1,327.06 $1,311.11 $1,311.11 $1,129.41 $1,182.92 $1,068.66 $1,220.83 $1,106.38 Employee and Child $712.62 $743.98 $1,018.88 $1,006.64 $1,006.64 $905.15 $908.22 $844.40 $937.32 $873.39 Employee and Children $982.42 $1,025.66 $1,018.88 $1,006.64 $1,006.64 $905.15 $908.22 $844.40 $937.32 $873.39 Employee and Family $1,527.08 $1,594.28 $1,886.81 $1,864.14 $1,864.14 $1,536.75 $1,681.88 $1,476.00 $1,735.77 $1,529.57 County HSA Contribution $1,964.40 $1,235.40 $1,237.20 Total Annual Cost $8,639,079.84 $10,182,413.28 $10,038,307.20 $9,091,822.56 $9,385,492.92 Increase over current 117.86% 116.20% 105.24% 108.64% ..~ Co-insurance for Out of Network benefits is 60% (paid by UnitedHealthcare). Attachment 4 ~n UniitedHealthcare Information Personal contacts with the following jurisdictions resulted in favorable reviews from current customers of UnitedHealthcare: 1. Guilford County (Carol Campbell, Benefits Manager) Guildford County has been self-insured with UHC since 1995 and has found them to be very professional and accommodating. Claims accuracy is excellent and bills are generally paid very quickly, and all their concerns are addressed immediately. Big issues with customer service are rare and are fixed quickly with a call to the account manager. Ms. Campbell stated, "They are a very professional organization, and they are very shrewd business people." 2. Columbus County (Virginia Taylor, HR Director) 530 Full-time employees, 25 retirees on the health insurance plan Columbus County was with UnitedHealthcare (UHC) for three years until the price went up (due to high claims) in 2009. They joined the NCACC, .but returned to UHC in July 2011. Ms. Taylor was very happy to return to UHC and stated that the employees were also happy to return to UHC. Payments are on time and the network is large. UHC has worked with providers who were not in-network to encourage their participation and has been successful in most cases. Their plan designs changed this year to include a deductible of $1,500 individual in- network and $3,000 family in-network; Office visit co-pays increased to $30/primary care and $60/specialist, and the Emergency Room co-pay increased from $150 to $300. 3. Town of Carrboro (Desiree White, HR Director) Carrboro was with UHC for three years until the rates increased. They were satisfied with them'and would have continued if the rates had not increased. Ms. White stated that three years is a typical stay with a health insurer. 4. Diane Shepherd, Benefits Manager, was able to personally ask UnitedHealth Group's senior vice president Lewis Sandy, about Commissioner Jacobs' concerns at a conference on September 2. He acknowledged that there were issues with provider payment several years ago but that UHC worked closely with the provider community to upgrade their systems. Dr. Sandy was pleased to relay that the 2011 AMA Health Report Card acknowledged UHC as the only insurer to make significant improvement in claims processing (referenced in the August 30, 2011 work session abstract and below). Attachment 4 5. Please note the following websites which .include 2011 information about UnitedHealthcare's services. Based on tens of thousands of telephonic surveys, physicians and their ofifice staff report a 90% satisfaction rate with UnitedHealthcare (as of Q1 2011). UnitedHealthcare works with more than 650,000 physicians and health care professionals and more than 5,000 hospitals nationwide. According to the American Medical Association, UnitedHealthcare received the highest marks of any national carrier on several important measures of claim payment accuracy in the AMA's annual Health Insurer Report Card (6/21/11) The full report is posted at http://www.ama-assn.orq/ama/pub/physician- resources/solutions-managinc~Your-practice/coding-billing-insurance/heal-claims- process/national-health-insurer-report-card.page A press release from UHC summarizes the report here: http~!/www unitedhealthgroup com/newsroom/news.aspx?id=22019074-533d- 4930-9408-8a796285cf5b According to Fortune Magazine, UnitedHealth Group is the Most Admired Company in the health care industry in 2011 (3/11/11), moving up from #2 in 2011. It scored #1 in criteria that includes innovation, social responsibility, financial soundness and people management, with a #2 score only in global competitiveness. The full report is located here: http~//money cnn com/magazines/fortune/mostadmired/2011/industries/23.html According to J.D. Power and Associates, UnitedHealthcare ranks highest in employer satisfaction among self-insured commercial health plans (6/23/11) http~l/www unitedhealthgroup com/newsroom/news.aspx?id=9ba11836-4664- 4b5b-88e3-b38af6d84985 - A link to the J.D. Power and Associates report for the Southeast is here: http~//www Idpower comlhealthcare/ratings/member-health-plan-ratings/south- atlantic-(qa,-nc,-sc)/ D nt ~ T Odra e • . m ~ '. _ _ Oi~age~Cryi~nty Gci~ernment- Vision P•rogram•Gai'~parison cn - . '- _ ~ • • • Preparei~ bjr tv~ark•I(i 1=mptayee 8etre~s . -August 21.3. ~ ~ ~ I . .. ' .- Su iarlresian=H' . Cflmmtuf~ eCdre-H' h.• .. Ameri~s/>: eNlcd-~Fti h ( •. Pfan DesiRn _ • fn-Pletwork Out-of-F~2etwork tn-Network Ourio~Pte2sevark in-Network Out-af Netwarlc • Exam,F v . eve :~ rrtarr~s eve ~ montfis ' a 12 rawrrt'^s' ev 12 months eve 1Z mors~rs ev 12 months + Ca~paymeat for eye exam S10.oo Re rrnbursed up to $39 520.130 $20.00 S(} a% _ - Up to S'~ Ca me for materraf - • S].0.00 $10.00 $0.00 $0.00 S0.0o 50 00 • Frame : aencv ~ eve 24 months ev 24 snareths eve. 72 maritf~ eve f2 months eve 2~ rran:,hs , eve 24 ma'tt ~s Frarrte affawartoe levered up to Sl?0 reta0 up to S'77 Up to 57.50 allavrdrtre Up to $150allowartce*"'* covered Up to 5130 retail . up to 56S Lens~re en ~resAllawance . . a I2 months eve 32 months every ].2 mouths eve i2 montfu every I2 :ron~ts eve ~ r:tarrths I ' - . ,Single ~~isi • Covered In Fu11 Up i+o S84 Up to $]a'0 aP.owa»ce U p tQ $7S0 aAawance'"** Covered in 1~,111 Up to 525 I - ' . Bifac2 Covered in Full ilp to $4S Upto $].54 al3owantae Upto 51SOallovrance"*" Covered in Fv[I Upta Sta ~ . Trifara Covered ira >'up Up'to S6a Upto $]SO allavrarlcc Up t4 $7SOaHowance'""'~ Covered irc ~~fl Ugta $55 • - Lenticula - Cavierec In full Up to $8& Up to 5150 ~llotr+ance Up to $150allowarrce*~" 20% dlscaur~t t~tot Covered ~ Pragressev . Covered as'Frfaca[ Up to $64 Up trs 5150 allowance ~ Up tv 5350 a1lov+ra:lCe**'~ Capay..: Sfi~ zro~aovered ~ 1 " " PolyKarbo~2te-$40 f~ofyrarisonate-$40 -ptionai Add-4ns Max;inum • • C6arge• StrtthCoating-S'-'3 Arrti-Fteffective - S50 taaBenefit Upto$150allovrance Upta$154altgwance"*" ~~'$~ i 1 . - UV Coa~ng - 535 Anti-Refie~;ve -S45 Na Se.~~ ~ W Caa~ng ~ $15 ~ . Contact lens allavrance ~ . - Eyety 1.2 morrtlts med+ca[[y necessary - full, medicaiy+ nec~*ssary - up m 5220, elective - up to Up ~ 5150 allowance Up to 5154 allowance""" Every 32 manThs, medically necessary -full medically necessary_ up i to $z00 elective - u ~ ~ - ' elective - u tc3 S150 S1U0 , elective - u fici 5130 , p ~j ~yq • Gontad•Eerts•Fittistx•Fee S25At} NotCavered SZ0.00 Nat Covered Nave . ~ ~ • 8efr-acesreEyeSurgery piswurrixtNetwork Nat Covered Slsgaurf~artNetv~rork NotCgwered D'~sc:octntat~le:,voork 3 are ~ ` Providers Providers PrOvlc>ers MotCaverad ; ' .. Providers ' ~~"""~''~'-~'pertorofsian.camforacomptetetsting Ifstt~vww_eammurrtiyeyecare.net~oraoomplets ' - ~s~www.atrceripsgroup.camfar3carz~pietel'astirg • • a~ roviders E isGn of rovlders afproviders Partiapa#ion Regwire;nent None Norte . '-Fir1Hr1C131 ttating,_AN! Best A- National ~uardlan life IVn?RiraA _ Rinw a,. i.ee...y,..,..~ r.. No rte f • m ee+• E 1 + F •' 518.80 $18.54 v: Err: Ea ee/5 use-5 m Om; 527.60 $27.30 Ern to a/ChIC .yen - Premium Stabtl'~zaGOn Na ~ Na • Frnp1 /famlfY - 5 • RaceGvarantee • -- __- years a,.m~.r yes Attachment 6 Revised page A-11 (August 30, 2011 work session agenda) 13 SUPPLEMENTAL RETIREMENT CONTRIBUTIONS A recent employee survey asked for input relating to the relative value of the 401(k) in light of rising health care costs. When asked what the County should do with the $715 contribution to a supplemental retirement plan, responses were divided nearly evenly among the choices. One- third wanted the $715 contribution to continue towards a supplemental retirement benefit; another one-third wanted it to go towards health insurance, and the remaining one-third wanted the health insurance plan to be developed without loss of the $715. When given a choice between (a) continuing to receive the $715 supplemental retirement benefit and (b) using the $715 to defray their own employee health care premiums, employees would choose to continue receiving the $715 towards their supplemental retirement benefit, as shown below. The percentages for "Employees with Dependents" in the chart below have been revised to correct a typo. As of 8/20/20'12 Number of Continue receiving $715 Use the $715 Respondents as Supplemental towards health Retirement Benefit remiums All Em to ees 372 59% 41 *Sworn Law Enforcement Officers 21 76% 24% General Em to ees 351 58% 42% All Employees without De endents 178 65% 35% Employees with De endents 182 53% 47% *Sworn iaw enforcement officers would not be able to reduce the state-mandated County contribution to 401(k). Attachment 6 Revised page A-14 (August 30, 2011 work session agenda} ~~' Responses for "AII Employees" have been revised below to correct a duplication in the original charts. August 2011 Benefits Survey Responses 3.Orange County contributes $27.50 per pay period to a supplemental retirement account for each permanent general employee, and pays the full premium for each permanent employee's health insurance. H health care costs continue to increase, which action would you prefer the County take? Answer Qptions All Employees LEO General Dependents No. Dependents A. Continue the County's contribution to a supplemental retirement account for 32.5% 23.8% 33.0% 18.1% 46.6% all ermanent em to ees. B. Discontinue the County's contribution to a supplemental retirement account for all permanent general (non-sworn 33.3% 33.3% 33.3% 37.9% 29.2% law enforcement) employees and put the move towards health insurance. C. Reduce health care benefits. 1.6% 0.0% 1.7% 1.1% 2.2°l0 D. Offer a choice of plans that may reduce total premiums for the County 32 5% 42.9% 31.9% 42.9% 21.9% and employees with dependent covera e. Answered Question 372 21 351 182 178 4. As an alternative to the current health insurance plans, Orange County could offer two different plans: One plan with reduced benefits that would not require an employee premium for employee coverage and a second plan with greater benefits, a monthly premium for employee coverage and a higher premium for dependent coverage (a "buy-up" plan). If you had the following choices involving health insurance and the supplemental retirement contribution, which would you select? Answer Options All Employees LEO General Dependents No Dependents A. Continue receiving the County's annual contribution for supplemental 26.6% 33.0% 26.2% 27.5% 25.8% retirement and choose the LOWER cost health lan. B. Continue receiving the County's .annual contribution for supplemental retirement and pay the employee 32.3% 42.9°!0 31.6°!0 25.8°l0 38.8°>° portion of the "buy up" health insurance remium. C. Use the $715 per year to reduce the employee portion of the "buy-up" premium in place of the County ° contribution to a supplemental 41.1 % 23.8% 42.2% 46.7% 35.4 k retirement account. (This option is not avai{able for sworn law enforcement officers. Answered Question 372 21 351 182 178