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HomeMy WebLinkAboutPolicy - No Fault Well Repair Fund Policy3 NO FAULT WELL REPAIR FUND POLICY ORANGE COUNTY HEALTH DEPARTMENT ENVIRONMENTAL HEALTH DIVISION BACKGROUND The No Fault Well Repair Fund (NFWRF) was established by Martin Marietta (d.b.a. American Stone Company or ASC) to provide for the repair or replacement of wells that fail and it is determined that the failure is not a probable result of the American Stone's quarry operations. The fund was established as a condition of a special use permit for the continued quarry activities and will expire in 2033 or 3 years after the quarry use is discontinued, whichever is sooner. The active quarry is in south central Orange County just to the north and west of the intersection of Highway 54 and Bethel-Hickory Grove Church Road. Wells serving properties that are within 3,000 feet of the perimeter of the quarry are eligible for this relief if and when they fail. The Orange County Health Department, Environmental Health Division (OCHD), will assist in the determination of well failures and in the development of strategies to repair, replace or renovate the failures. Other activities involving the quarry and claims against the quarry will be administered through other agencies and will not involve OCHD. Other funds established by the special use permit are not covered in this policy. WELL FAILURE Suspected well failures reported to the County will be referred to OCHD in a timely manner. The initial review of the complaint will be to determine if the failure is related to water quality or quantity. Once that initial determination is made, steps to evaluate the well and confirm or deny the failure will begin according to this policy. The evaluation will be made in accordance with field assessment, empirical laboratory results of water samples, technical expertise and professional judgment of the evaluators. The evaluators will be OCHD staff, American Stone consultants and other experts as appropriate and as deemed necessary by OCHD. Public water supply wells are not covered by this policy and are not eligible for the NFWRF monies. 4 American Stone Company will also have the initial responsibility, at their expense, to determine whether the well failure is a probable result of the quarry operation. If the determination is made that the well failure is a probable result of the operation, American Stone has complete and sole responsibility to repair or replace the well and the resident is not eligible for the NFWRF monies. The County or OCHD will not be involved with the negotiations when a well fails as a probable result of the quarry operation except to provide water sampling and technical expertise when requested. Well permits and inspections for replacement wells will be required and fees for those services will be paid out of the NFWRF, the resident, or American Stone as indicated by the findings or negotiations. Well failure will be defined in terms of problems -with either quality or quantity. Following is a short description of what constitutes a well failure in both those categories and the procedures through which determination will be made in each category. uantit A well must be able to produce a minimum of 750 gallons per day or 100 gallons per permanent resident of the home, whichever is greater. The assessment of the well quantity will involve determining the total depth of the well, the total .flow of the water zones in the. well, the depth that the pump can effectively pump water, and any other factor that affects the quantity of water the well can produce. ualit A well must produce water that meets the current or future primary drinking water standards of the US EPA or the State of North Carolina, or other standards established by the Orange County Board of Health deemed necessary to protect against long term or short term adverse health effects. Assessment of well water quality may include sampling, videotaping the well casing/bore- hole, or other actions necessary to determine the water quality from the well. The following findings do not constitute a well failure: • An inoperable or insufficient pump serving the well • Inoperable or insufficient wiring. or plumbing serving the well • Water treatment systems installed prior to this policy that were improperly installed or maintained 5 WELL FAILURE DETERMINATION PROCEDURES ualit 1. The homeowner or resident notifies the County of the problems they are experiencing with their well. The information given should be as specific and detailed as possible in regards to the problems they have and the history of those problems. 2. The Health Department will conduct bacteriological and inorganic chemical water samples. Other types of samples may be collected, depending on the specifics of the complaint. 3. If the sample results indicates there is a well failure, the Health Department will notify ASC so their expert can visit the site to complete the probable result assessment. 4. ASC's "qualified expert" visits the site and perform diagnostic. procedures to evaluate whether the quality problems are a probable result of the quarry operations. 5. The expert shall prepare a report of their findings for review and reference in further handling of the matters. 6. If there is a determination that a well failure exists and is a probable result of the quarry operation, ASC is responsible for remediation of the situation. 7. If the probable result determination is negative, the expert will refer the situation back to the County for renovation, repair, treatment system, or replacement through the NFWRF. uantit 1. The homeowner or resident notifies the County of the problems they are experiencing with their well. The information given should be as specific and detailed- as possible in regards to the problems they have and the history of those problems. 2. The County will notify ASC 3. ASC will have a "qualified expert" visit the site and perform diagnostic procedures to evaluate whether there is a defined well failure in terms of well water quantity. 4. The expert shall prepare a report of their findings for review and reference in further handling of the matters. 5. If there is a determination that a well failure exists and is a probable result of the quarry operation, the well will be renovated, repaired or replaced by ASC. 6 6. If the probable result determination is negative, the expert will refer the situation back to the County for renovation, repair, or replacement of the well by the NFWRF. REMEDIATION OF FAILURES .Repair: Well repairs can be implemented for those situation involving known or discoverable flaws in the well construction. The repairs may involve the installation of a liner or sleeve in the existing casing; raising the well head above the finished grade; or deepening of the bore hole. The use of a well repair strategy is usually limited, especially when the well is more thanl 5-20 years old. Treatment: Treatment systems are indicated when they are the best solution for the well failure. Treatment systems may be the only remediation available for some well failure situations. Examples of treatment systems are whole-house filters, point of use filters, softeners, reverse osmosis units and neutralizers. Renovation: Renovation is generally indicated when there are certain types of non- pathogenic bacteria present in the well such as iron or sulfur bacteria. Over time, these bacteria cause an increase in undesirable qualities in the water and many times cause a slime to develop on the well walls or within the plumbing system that exacerbates the problem. The renovation process removes the slime and other buildup in the well and plumbing system through a chemical or mechanical process and eliminates or reduces the levels of nuisance constituents in the water. Replacement: Well replacement is .indicated when the existing well is failing according definition established by this policy and the well cannot be renovated or repaired. Any new well may need a new pump, wiring and water line in order to be put into service which would be covered under the NFWRF. ~ ,_ Limitations: Each remediation strategy will be allowed once for each eligible well and any long term maintenance costs associated with a strategy, if incurred, will be the responsibility of the well owner. The well owner will be required to sign a release for each strategy provided. There will be no guarantee from Orange County that any strategy will solve the problems with existing or replacement wells. OTHER CONSIDERATIONS Costs: The following costs will be paid for out of the NFWRF: • Repair, treatment, renovation, or replacement of failing wells on properties within the affected zone Costs incurred in the evaluation and determination of whether a well failure exists, including sampling, permits and consultant fees • Other costs as deemed necessary by the Health Director and approved by the County Manager Contractors: Contractors used by the County in the remediation of well failures shall be subject to the County's competitive bid process as administered by the County's Purchasing Department or other agency as appropriate. Discoveries: Any well failures or other associated .problems determined to be the direct responsibility of ASC after the initial assessment will be referred back to ASC for remediation. If the County has spent funds from the NFWRF and such a discovery is made, ASC will be responsible for reimbursing the County for the amount spent. Educational Packets: The County should prepare an informational literature to be given to well ~- owners as they apply for use of the NFWRF. The information should detail the processes involved in the use of the fund and what the applicant can expect as they proceed with a claim. APPEALS Appeals concerning the NFWRF fund will be heard by the Orange County Board of Health in a manner consistent with Board of Health policies and procedures. Adopted by the Orange County Board of Hea/th on./anuary I ~', Z002. PROCESS AND TIME GUIDELINES NO FAULT WELL REPAIR FUND REQUESTS AMERICAN STONE COMPANY QUARRY AREA A. Problems related to water quantity Process Steps Response Time Guidelines i. Request is received by Environmental Health Division (OCHD) from residents or other a enc . N/A ii. OCHD contacts American Stone and advises them of the Contact made within 2 business re uest and the nature of the re uest. da s of re uest. iii. American Stone consultant visits site, conducts a preliminary investigation, and determines whether a well problem exists and Consultant visits site within 10 if the problem is a "probable result" of the quarry activity. The business days of request. consultant r orts findin s to OCHD. iv. If the consultant finds that the problems area "probable result" of the o eration, no further action is necess b OCHD N/A v. Based on a finding and report from American Stone that there is OCHD confirms or denies the a well problem and it is not a probable result of the quarry well failure claim within 5 operation, OCHD staff will: business days of receipt of the a. Confirm a well failure exists; or American Stone consultant report b. Deny the well failure claim; or or recommends further study of c. Recommend further stud of the well the well. vi. For well failures that are not a probable result of the quarry operation, OCHD staff recommends: Strategy recommended and a. A remediation strategy - an authorized Orange County contractor is contacted within 10 representative contacts the appropriate contractor(s). (Go to business days of receipt of final step viii); or sample results or after results of b. Further study by a private consultant to determine the best. further study are complete. remediation strate vii. Private consultant completes study and reports to OCHD (go back to vi-a. Depends on consultant schedule viii. Remediation strategy is effected Depends on contractor schedule Appeals shall be made within 30 days of the issuance of a denial based on the finding that no well ix. Appeals by the residents to the Board of Health failure exists or other finding unsatisfactory. to the resident. Once made, appeals progress according to the Board of Health Polic on a eals. io R W A TF.R [1T T A T ,TTV PR (1RT ,F,M4 Process Steus Response Time Guidelines i. Environmental Health. Division (OCHD) receives request from N/A resident directl or throu h another a enc . ii. OCHD contacts American Stone and advises them of ;the Contact made within 2 business request and the nature of the request. No action is required by days of request. American Stone at this oint. iii. OCHD staff collects water samples for analysis at the State Laboratory of Public Health. Depending on the samples results, First samples collected by OCHD additional sampling may be necessary to fully assess the within 10 business days of problem. [NOTE: The timing of water sample results is not request. under control of OCHD or Orange County. Results of most sam les are returned within 2-3 weeks . OCHD confirms or denies well iv. Based on the water sample results, OCHD staff will: failure claim within 5 business a. Confirm a well failure exists; or days of receipt of the final sample b. Deny the well failure claim; or results. OCHD also ..notifies c. Recommend further study of the well American Stone within the 5 business day period once a well OCDH notifies American Stone if a well failure exists. failure is confirmed. v. American Stone consultant visits site and determines whether Consultant visits site within 10 the well failure is a "probable result" of the quarry activity and business days of request. re orts findin s to OCHD. vi. If the consultant finds that the failure is a "probable result" of N/A the o eration, no further action is necess b OCHD. vii. For well failures that are not a probable result of the quarry operation, OCHD staff recommends: Strategy recommended and a. A remediation strategy - an authorized Orange County contractor is contacted within 10 representative contacts the appropriate contractor(s). (Go to business days of receipt of final step ix); or sample results or after results of b. Further study by a private consultant to determine the best further study are complete. remediation strate viii. Private consultant completes study and reports to OCHD (Go Depends on consultant schedule back to st vii.-a. ix. Remediation strategy is effected Depends on contractor schedule Appeals shall be made within 30 days of the issuance of a claim denial based on the finding that no well failure exists or other x. Appeals by the residents to the Board of Health finding unsatisfactory to the resident. Once made, appeals progress according to the Board of Health Polic on a eals. 11 NO FAULT WELL REPAIR FUND APPLICATION APPLICANT INFORMATION: Owner: Address: City/ St/Zip: Phone: Directions To Property: DESCRIPTION OF PROBLEMS: 1. When did the problems begin (if known): OCHD USE ONLY: TMBL: DATE RECEIVED: DATE ASC NOTIFIED: RS: 2. Water Quality (please describe any problems with taste, stains, cloudiness, etc.): 3. Water Quantity (please describe any problems such as loss of pressure, well running dry, etc.): 4. Is there any type of treatment system for the well water (filters, .softeners, etc.): YES NO If yes, what type of treatment: WELL INFORMATION: __ Please give any of the following information that you know.. Leave the space blank if you do not know the information: 1. Well Depth: Ft. 2. Casing Depth: Ft. 3. Amount of Water: Gallons per Minute (GPM) 12 4. Year Drilled: 5. Driller: I authorize the Orange County Health Department staff or other consultants/contractors designated by Orange County to enter my property to determine if a .well failure exists. I understand the determination can involve water samples, pump tests or other procedures necessary to fully evaluate the well and water supply system. OWNER: DATE: Martin Marietta Materials ~~Cot -~ R[~ ~ ~~ ;~~; `~ 13 P.O. Box 30013 Raleigh, NC 27622-0013 Telephone: (919) 781-4550 February 5, 2002 Mr. Craig Benedict, Director Orange County Department of Planning and Inspections 306F Revere Road Hillsborough, NC 27278 Subject: We1lInvestigations Special Use Permit -American Stone Company Dear Mr. Benedict: In accordance with Condition #14 in the above referenced permit, a qualified expert has researched the condition of two wells that were reported to your office as "dry". American Stone Company contracted with The Water Specialists to conduct this work. The two wells are located at the following addresses: Mitchell Hines 1034 Hwy., 54 West Chapel Hill, NC 27516 Roy Belon 1325 Broadwell Road Chapel Hill, NC 27516 The attached reports cover the results of the investigations. Each well contained numerous mechanical problems as outlined. Each well also yielded an adequate supply of water. I am including a copy of The Water Specialists hand written report as well as a typed version. As mentioned in both reports, American Stone Company has no connection to the problems found at each well. American Stone Company considers this matter closed with respect to these two wells and our responsibility as outlined by Condition #14. Please let me know if you need any additional information on this matter. Sincerely, W4 Steve Whitt, P.E. Manager, Environmental Services CC: Ron Holdway, Environmental Health Bill Allgood, American Stone Company ,. 4 7HE WATER SPECIALIST, INC. 608 CORNERSTONE CT. HILLSBOROUGH, NC 27278 919-929-1557/919-732-1578 14 PAGE # 1 OF 1 DATE--• 01/31/02 EMPLOYEE-- TYLER INVOICE #-- 19029 CUST. CODE-- MARTI- - SOLD TO-- JOB-- MARTIN MARIETTA ATTN; STEVE WHITT PO BOX 30013 ' RALEIGH,~NC 27622-0013 COMPLAINT ISSUED BY HIMES 12-07-p1 FOR MITCHELL HIMES 1034 HWY 54 W. CHAPEL HILL, NC 27516 FINDINGS= NO WELL TAG; WELL SEAL NOT TO CODE; NO ELECTRICAL GROUND; WIRING NOT T() CODE; WILL YEILD AT ~.5 GPM PUMP YEILDING 14+ GPM; NO INDICATIONS OF "DRY" WELL FOUND;NO DISCERNABLE CONNECTION WITH AMERICAN STONE SUARRY FOUND; RECOMMENDATIOPdS; REPLACEMENT OF PUMP SYSTEM BRINGING WELL MEAD, PUMP AND WIRING, ETC. TO CODE AhdD PROPEP,LY SIZING PUMP FOR WELL INFOW, DEPTH ETC. INVOICE TOTAL X450,00 DUE UPON RECEIPT ~**~ PLEASE INCLUDE YOUR INVOICE NUMBER **** ~. 15 ~O v h ~, ~`J lvd C~. i SG e r na ~ 1 ~ C.o n n e ~i w- ~T ~ 7~ i~}'•~ . S7` ~e C~ ua r r ~,, ~; ;;: ,~ I!I ~~; ii ~e5 tense ~ a~~ ~~~/ ~ ~ ~'-ri~1n S Q Nd ~~ ~a w~~` ea) Yto~ ~ Co ~~e ~' eC~r2 cv ( _1 ~j -r O u ~r1 ~ W i Y' u h 'YV c~T ~f-O C d C~ e ~ ~U ~ y I ~ -f- Y~'1 ~° ~, „ ~ ~ e ~ n~ r C.ce. ~ ~ ~,n. S o~ ~ r cn.~ Q y c ~ ~~ n I -~Ovr ~ '`~ 2Co w- me yL c~u~i~n S ~~ Repl4~eme~~ o~ U 5~ S~C r1 ~ ~`"`~ l Irv e ~ ~ e~, ~ v ~ t r 1 n. ~ ~C '~}~ ~ ,~/ ~o ~ a r ~ ~ i Z) Y1 Or ~ V S ~ ~~ ~j Cam.' , . a ~.~~ ~ ~,^ir~C;nq ~ ~- d J y-c~ w L' 11i26i01 ~ 8g15:32 ee MARTIN MARIETTA ~ 97321643 N0,@57 1110~I1/28017'19,~~ 91919644308$ NortneA Aloe LLY yyuuc 16 - 1~. CT'F. ,PL.ANh1ING PAGE Q2 A.m rica Stone . ua Cona i Form SECTIflN,~,: G INS' 'TION S~'Mcmber Tukiag Carnplaint: ~' y: h l~vladl ~tefatral t~~ 'I'iviBL: ~-. ~ 1 ~,.4~, . t~k e P ~ ~ DATE: ~a'A+~Y Oa-aexlCoa~pl ' t ~.a elep aab s Nu~r-btr, _~ 3 3~~~ Teaanx: ele~hoxae Number. ~'rap«ty Street •~.ddress: _ ~4) '~ ~ ~z ~ ~~~ ~- ~ t. _~.~c u. ~ c l ~.., r ~ ~,-: Complaint: $~CTI(~N 2: pg Is property located antl~n 3,40Q feet of the quarry district bo ~-~' iY0 tea ena zf X1~S, a egpY of Cbuis fob, 8~all ba sasxt't4 A,SC by either 1 ~+' repox'~ 2} CERIt MAIL (ke'Gp reoaipt) ~) IN PE~tBUN ~:e ae+e> DAVE coa-plstrtttre#'e~, to American Stone Cempxuy: -`~ . ~e~- ~ OO l Wbo, u ASC, iRr~ts the cvr,aplaimt referred to: ~.~;~~'eok.S ~~l~hone: gb~r~~I~~i f , DATE #hs ASC report refinrned: If c.~aplauat is resolved by .+~ISC, completo the Resolution of Complaint suction below. If ASG report states ~itlnxe aot dur to a result of quanY epexatar~a UR the snbj tot propeuty is over 3,08Q ~t frame the qua:r~- district botmdery, then a copy of complaint form and., if applicable, ASC report shall be sent m Bnviranmaatal ~eatt~, I1A1'E compl~iat fotxo/A5C report referred to Bavironasental Health; Gvpy of Complaxat fac~aa gad A3C rspogct sent by: 1) FA7i 2} IN PgPtSt3N 'Who in Bnvira~aJpt~ ~e~th was the co~lafut refeaapd ta: AA'~'E that carnpls-~at resolution vista reooived from Fnviratmo~tal Health: SO bN ~ C ~.IN'r• 1 ~+ ~ THE WATER SPECIALIST, INC. bOu CORNERSTONE CT. ?_T.LL~BOROUGH, NC 27278 919-929-1557/919-732-1578 17 PAGE # 1 OF 1 DATE--~ 01/31/02 EMPLOYEE-- TYLER INVOICE #-- 19031 CUST. CODE-- MARTI- - SOLD TO-- JOg-- MARTIN MARIETTA ATTN: STEVE WHITT PO BOX 30013 RALEIGH,~NC 27b22-0013 COMPLAINT FOR BECTON 11-30-01 .FOR ROY BELION 1325 BROADWELL RD. CHAPEL HILL, NC 27516 919 9G7 4995 FIidDIhJGS: WELL BELOW SURFACE/NOT 70 CCDE; WELL VENT MISSIPdG--"UuJECT TO CONTAMINATION; STATIC WATER LEVEL 3b'; BEGAN PUMPING AT 13 GPM AFTER 75 MIl~IUTES uIELL DELIVERED 5.25 GPM; IRON CONTENT WAS 10+ pPM RT THE END OF THE TEST; WELL DIRTY AND HAS HIGH IRON CONTENT; NO DISCERNABLE CAUSE AND EFFECT blll"H AMERICAN STONE FOUND ORIGINAL WELL TAG INFO- INFLOW 3GPM-135' DEEP; PUMP OUTPUT SUCH THAT OVERPUMPING CAhd OCCUR, NO INDICATION OF "DRY" WELL FOUND RECOMMENDATIONS: 1) REPAIRS TO EXISTING WELL- RAISE WELL HEAD; CLEAN WELL; LINE WELL; REPLACE PUMP 2) REPLACE WELL- NEW WELL; NEW PUMP INVOICE TOTAL X450.00 DUE UPON RECEIPT *~~* PLEASE INCLUDE YOUR INVOICE NUMBER **~~ /~c°/Oml2 18 .~ a r~ GAP // .~rr~~r~ J~=„~ p _ ~ -^ ~ a ~~~ e s (3a5 ~~, Y SS o ~ roQ~wCI C ~ ~ . rvC lei'. ~~~- y~~5 ~/-3o-D ~ F-- e ~ ~ ~ S I. (~ Q h e q~ b e~ o w S tJY'-~a CCU ~ ~a ~ ~ /rtof a e ~ ` ~ -~- 1 5 J C~/1'1'aw~. r~a~ i ~~ ~. Q e~qn, ~v mp; n~ q~ 5 , ~-~-o p -e ~ .~ wrn p ~ n ~-e v e p ~ << '75 m ~ rlu~~s q~-~e~. ~ ~ ~ • . ~ ~ C~m~ e h'~" c~ G S ~.• ~~ ~!SCe.rrla~`~ CavSe 1 ~~ r r~ q ~ ~i Y' i ~ ~~. ~O LS ~ ~~ . ~ 5, a5sp,n ~o -rl~ m ~; Y ~, C~ YL ~ G~ ~~o n ~ o~~t~f Q~ O r~~ ~ no. ~ we ~ l _ ie~. Ol ~~c+?~ e~ -- a S 3 m II Y ~° , ~p _. ~6, ~v _ ou pu~ Suc~j 7L~?a~ OcJe.r__ur±~il? ~ / ~ y CQ n o ~" C v r f 9u o t. w I ca- ~% ~-~-- .._.~ .]~~ .. << / ;,. ;~ ~.. ,. ' V~ eCd m w~e-~ a~ i w~ 5 ° .. • ---...t~---- ._-.- - - - ;,; [7 ._LI_ ~~pgl r..s -l-Q----._._ e_X.Z s~? n_ w~. ~---~ .~_ - ---.. ,. ~ A ~ ~ w~ ~ ~e .. __._._.. __~_T___...._._ _.. _.__.. __.__. ..._.._..._ ..___._ .. __ .. ___s_~_ .. _ -~- .~--- ---- -- -g _.___. __-----_.__ -..._Q.c..._ _~..i_~~,-..-----~'e ~-~- -- ---- ----- ..-- ---. __ ;, . - _-- - .. ~------ .---~ ._..._. _ ±~ ~_. __l.a_~ ~ _.__ ._. a ~ i ..._.. ... ~..._.. _- ~ ~ ~__ e __ --- ._ __ ... _ ---.__ ... . ~ ~ ,; ~ ;~ ;~~ ,: ,. ,. ~ ~ .: ~ :.. e ... v ~~ ;~ i `:! - - i' ~.~ ~~t - - - ~.i-- --. ,....~._..______....._.~.. --- ---- ___..--- --. .._..__ - _. ~~~ ~'i - i'; zo American Stone Quarry Complaint Form SECTION 1: GENERAL INFORMATION Staff Member Taking Complaint: By:: ele ho Mail Referral (~~nir ono) TMBL: ~-, ~~ Z.A ., lafl PIN: roperty wne omplainant Property Street Address: DATE: g ~\~ ~ ©1 Telephone Number<w~(o~~r~ t l l r ~~q Telephone Number: ~'~ ~{ ham- -'~Q~} Is property located within 3,000 feet of the quarry district bound YES NO (circle ooe If YES, a copy of this form shall be sent to ASC by either: CI~:~f~tach report) 2) CERTIFIED 11~IAIL (keep receipt) 3) IN PERSON (~~~~~ one) DATE complaint referred to American Stone Company: ~ \ ~ ~~ ~ DO 1 Who, at ASC, was the complaint referred to: ~ v ~ R13~ Phone: y~ DATE the ASC report returned: If complaint is resolved by ASC, complete the Resolution of Complaint section below. If ASC report states failure not due to a result of quarry operations OR the subject property is over 3,000 feet from the quarry district boundary, then a copy of complaint form and, if applicable, ASC report shall be sent to Environmental Health. DATE complaint form/ASC report referred to Environmental Health: Copy of complaint form and ASC report sent by: 1) FAX 2) IN PERSON Who in Environmental Health was the complaint referred to: DATE that complaint resolution was received from Environmental Health: RESOLUTION OF COMPLAINT: SECTION 2: PROCEDURAL STEPS 21 ORANGE COUNTY BOARD OF HEALTH HEARING PROCEDURE FOR APPEALS NO FAULT WELL REPAIR FUND NOTE: The following procedure is used by the Orange County Board of Health in matters regarding the Health Department staff decisions in the administration of the No Fault Well Repair Fund. It should be read and understood by the aggrieved party before proceeding with the hearing. STEP 1 -The aggrieved party files a formal appeal in writing to the Board through the Orange County Health Director. The appeal should be specific as to the reasons for the appeal.. STEP 2 -The hearing is scheduled by the Health Director or the Health Director's representative before asub-committee of the Board (i.e., hearing officers). STEP 3 -The hearing: The entire hearing will be electronically recorded and the recording will later be transcribed. During the hearing, the following will be the. sequence of actions: • Introductions of all parties. • Presentation by the. aggrieved party as to why they believe the Division staff's interpretation(s) and action(s) are in error. • Presentation by Environmental Health Division staff explaining or defending the actions of the Division. • Question and answer period for all involved parties. • Closure of the formal hearing. _STEP 4 - A preliminary transcript of the hearing will made available to the aggrieved party, the Board hearing officers, and the Division staff for corrections and clarification. All parties should make corrections and return them to the Division for the final transcript preparation. STEP 5 -The final transcript will be sent to all parties present at the hearing and to the full Board of Health. The hearing officers may also make further comments or recommendations to the full Board. STEP 6 -The appeal will be on the agenda for action at the next full Board of Health meeting after the transcript is finalized. STEP 7 -Once the Board takes action to uphold, deny or modify the staff decision, it will issue a written decision to the appellant.