HomeMy WebLinkAbout2010-150 ES - Operations Agreement for South Orange Rescue Squad
OPERATIONS AGREEMENT
FOR
SOUTH C3RANGE RESCUE SQUAD
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July 30, 2010
This document is the Operations Agreement between Orange County ("County") and the South
Orange Rescue Squad, Inc., a North Carolina Non-Profit Corporation {"SORS") as provided in
the South Orange Rescue Squad Franchise Ordinance ("Franchise Ordinance"), granting a non-
exclusive Franchise ("hereafter Franchise") by Ordinance to SORS to operate Emergency
Medical Services and Rescue Sezvices in Orange County, North Carolina..
WITNES5ETH
WHEREAS, Franchise Ordinance authorized SORS to operate Emergency Medical and
Rescue Services; and
WHEREAS, the Franchise Ordinance provides that the subcategories under which SORS
can operate be identified in an "Operations Agreement" to be entered into by the SORS and the
County within 90 days after acceptance of the Franchise permit; and
WHERAS, the Operations Agreement provides both administrative and operational
guideline suppozted by Standard Operational Guidelines (SOGs}, and along with the Franchise
Ordinance, authorizes SORS to operate as an Emergency Medical and Rescue Sezviees Franchise
in Orange County under the authority of the Board of County Commissioners and at the direction
of the Orange County Emergency Services Director; and
WHEREAS, the Operations Agreement shall delineate responsibilities and expectations
of both the County and SORS in order to ensure safe, effective and consistent operations;
NOW THEREFORE, for the purposes and subject to the terms and conditions hereinafter
set forth, the County and SORS do hereby agree to this Operations Agreement as follows:
1. Term: The Term of this Operations Agreement shall be July 30, 2010 through March
16, -2011 and reviewed annually until the expiration of the franchise.
2. Services: This Operation Agreement authorizes SORS to provide the following
services:
a. Emergency Services
i. BLS Transport Services
1. Special Event and Ambulance Services
2. Surge Emergency Medical Services and Ambulance Services
ii. EMS Non-Transport
b. Technical Rescue Services
i. High Angle
ii. Swiftwater Rescue
iii. Confined Space Rescue
3. Administrative Services.
a. The Director of Emergency Services ("Director") and his designees shall
manage this guideline and will amend or modify when deemed necessary.
This operating guideline and any amendments of modification are necessary to
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ensure the safety and welfare of all personnel, efficient delivery of services
and compliance with all requirements as established.
b. The Chief of SORS shall serve as the administrative contact point for the
squad.
i. Following any change of command the name of the replacement shall
be provided in writing to the Director within twenty-fours.
ii. A notice of personnel change within the officer ranks, including board
members shall. be communicated in writing to the Director within
twenty-four hours following any change of personnel within the officer
ranks or board members.
c. Personnel. No personnel will be released for field operations without approval
in writing from the Director or his designee.
i. All squad members shall comply with the County's "Credentialing and
Compliance" standard operating guideline administered by the OCES
EMS Operations Manager under the direction of the County Medical
Director.
ii. Following successful completion of the OCES System Credentialing
application process the Director will verify a roster of approved
personnel to the Chief of the Squad and OCES EMS Operations
Manager to be added to the credentialed database of practitioners.
d. Training. The Orange County Emergency Medical Services Training Officer
will approve, prior to deliveay of EMS in-service or continuing training related
to rece~-tifica#ian, the content of the course.
i. Rosters with a completed verification statement provided by OCES
will be transmitted to the OC EMS Training Officer na more than 48
hours following delivery of the class.
ii. Only instructors approved by OCES will deliver in-service training.
iii. Guest instructors may deliver training upon approval of OCES.
e. Scheduling. A schedule of time seiwed by squad members shall be recorded
and submitted the OCES EMS Operations Manager monthly on forms
supplied by the County for the purposes of invoicing and compliance
monitoring. The submissions shall reflect all special events, deployments,
callouts; emergency and/or non-emergency events provided within the State of
North Carolina.
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f. Data Collection and Reporting. County-specified data collection systems -shall
be purchased by the squad and utilize the data resources as prescribed by the
County for the acquisition, transmission and reporting of patient care reports
and other EMS data associated with BLS Transport and EMT Non-Transport.
g. Communication. Only radio, paging, communication and/or data transmission
equipment which complies with the .County's communications system plan
and requirements including the specification, use and maintenance of mobile,
portable and accessory radio equipment shall be purchased or used by the
Squad.
h. Confidentiality of Patient Information. AlI members of the squad shall protect
all medical information obtained and used in the provision of Emergency
Medical Services, in compliance with local, state, and federal confidentiality
provisions.
i. Standard operating guideline (SOG) updates for this document will be
submitted to the Emergency Services Director for review and approval.
j. Rescue Services. The Emergency Services Director will assist the Squad in
developing or updating guidelines to comply with all minimum requirements
of the North Carolina Association of Rescue Squads and EMS for swift water,
confined space, and high angle rescue.
k. Special Events. The Squad shall follow the Special Events Request standard
operating guidelines provided by the OCES to ensure a process by which
special events are reviewed, approved, and delivered.
4. Operations.
a. Squad members shall utilize the National Incident Management System
(N1MS) during all training, exercising, and all other operations. OCES
supervisory/command personnel shall assume command of operations
following arrival and a briefing from the squad's IC.
b. When operating under the auspices and/or supervision of the County, squad
personnel shall conduct themselves in a manner, which complies with the
policies of the County, which addresses harassment, discrimination, personal
conduct, drug free work place, and employment of relatives.
c. All squad members will operate under the supervision of the senior Orange
County command officer.
d. Only squad members who have successfully completed the OCES Field
Supervisors and Command Officer's training program and .approved by the
Emergency Services Director may exercise incident command.
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e. OCES retains full authority for the care and treatment of all patients provide
by members of the squad.
f. 'The squad shall provide aCounty-approved Emergency Medical Technician-B
to staff an ambulance; effective July 1, 2010, three nights per week (12 hours
per shift) as determined in coordination with the Emergency Services Director.
g. It is the goal to have by January 1, 2011 far the squad to provide aCounty-
approved Emergency Medical Technician-B to staff an ambulance seven
nights per week (12 hours per shift) as determined in coordination with the
Emergency Services Director.
5. Governing Law. This Operations Agreement and the duties, responsibilities,
obligations and rights of respective parties hereunder shall be governed by the laws of
the State of North Carolina.
6. Extent of Agreement. This Agreement represents the entire and integrated agreement
between the County and the SORS and supersedes all pi7or negotiations,
representations or agreements, either written or oral. This Agreement may be
amended only by written instrument signed by both parties.
7. Severability. if any provision of this Agreement is held as a matter of law to be
unenforceable, the remainder of this Agreement shall be valid and binding upon the
Parties.
8. Notice. Any notice required by #his Agreement shall be in writing and delivered by
certified or registered mail, return receipt requested to the following:
Orange County Emergency Services SORS
Attention: Director Attention: Chief
P.O. Box 8181 Address: 202 Roberson St.
Hillsborough, NC 27278 Carrboro, NC 27510
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1N WITNESS WHEREOF, the parties have hereunto signed this Agreement in their official
capacities of the day and year listed below.
FOR AND ON BEHALF OF SOUTH ORANGE RESCUE SQUAD, INC.
DATE: ,~' 30 Zt~ 10
Mauzy, South Orange Rescue Squad, Chief
FOR AND ON BEHALF OF ORANGE COUNTY, NORTH CAROLINA
1
DATE: ~ ~- ( ~
Frank W. Clifton, C un Manager
This instrument has been ap roved as to technical content.
Frank Montes de Oca, Emergency Services. Director
Thi i st e t has been approved as to form and legal sufficiency.
ette Dore, C unty Attorney's Office
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