HomeMy WebLinkAbout2005 S Aging - Arcadia Health Services Inc Respite Care Providers.
Orange County
Department on Aging
Vendor Agreement
Hea
This Vendor Agreement is entered into this 1st day of July 2005 between Arcadia ~
hereinafter known as the Vendor, and Orange County on behalf of the Department on
known as the Department. The period and duration of the Agreement shall be from Jul
30, 2006.
:s, Inc. dba
Arcadia Health Care
1, 2005 t~ June
WITNESSETH:
WHEREAS, the Department desires to engage the Vendor to render certain technical a~d profess
services, hereinafter described, now therefore the parties hereto mutually agree as follows:
1) DEPARTMENT AGREES AND MAINTAINS THE RIGHT:
1. To determine eligibility of prospective clients for in-home aide services in acc rdance wi
federal and state guidelines.
2. To make all decisions regarding who is served and what services are offered a in what
manner to each client referred.
To provide to the Vendor for each client referred screening information and a
authorization describing total amount, duration and frequency of aide service
directions to the client's home, whenever possible.
4. To conduct for each client taken into service at least an annual reassessment, d quarterl;
reviews, which includes questions about their satisfaction with services and w ther they
given an opportunity to cost share.
5. To submit new service authorizations for any client case in which Orange County has
approved a change in services.
6. To monitor the Vendor if warranted at least yearly to ensure compliance with ~ .C.
Division of Aging In-home Aide service standards and with this agreement.
7. To be flexible regarding how many clients are referred at one time.
8. To amend this agreement as needed at any time to ensure that Orange County i in
compliance with the N.C. Division of Aging In-Home Aide service standards, nd to pro
notice of such amendments as quickly as practicable to the Vendor.
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2) THE VENDOR HEREBY AGREES:
1. To provide Nursing Assistants (NA1 or NA2), certified by the N.C. Division of Facili
Services, to level 2 and Level 3 clients referred by the Department. With the approval of
Eldercare Supervisor, clients with Level 1 only (Home Management) care nee s may be s
by employees who are not certified nursing assistants. I
2. To meet the NC Division of Aging Policies and Procedures for In-Home Aide Services, as
outlined in Attachment A.
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v 3. To have an adequate number of aides hired and available to work in Orange C~unty on t e date
this agreement is signed, as recruited and hired.
4. To staff each referred case within ten working days of the authorization dates ecified o the
service authorization form provided for each client by the Department, if possi le, based n aide
availability.
5. To staff Adult Protective Services cases within five working days of autho
6. To maintain services once staffed over the service period stipulated by the
7. To provide consistent aide assignment over the service period stipulated by
To provide services in two-hour minimum periods of service time, as specified in the
authorization.
9. To provide weekly timesheets, signed by the client or responsible party, the aide, and the aide
supervisor, which show the allocated weekly hours and the actual billable hour, time fra e of
service provided, and type of services provided.
10. To provide weekly billing reports for each client, explaining variances in sche ules and v 'ance
in the plan of care. If timesheets are not provided, if tasks are not recorded, if 'mesheet do not
include required signatures, or if variances in schedules and/or plans of care ar not note and
explained, the corresponding bills will not be paid.
11. To provide upon request a written analysis of services provided since the begi ing of th fiscal
year, including total hours of service for each client, dates of services provided to each cl ent,
and explanations for any discrepancies between services requested and provid
12. To make every effort to promptly communicate by phone to the Department's
Supervisor any aide changes, interruptions in aide services, or problems with
services.
13. To maintain appropriate client and personnel files at the Vendor's licensed off e, and to nsui
that such records that fully disclose the extent of the service provided to recipi nts are ke t for
three years from the first service date for each client and are available for insp ction.
14. To make every effort to help clients understand the relationship between the V~ndor and
Department in providing in-home aide services to them.
15. To inform clients at least the afternoon before services are expected if there is ~o be any
in the time or duration of their services.
16. To under no circumstances ask clients referred to you by the Department about~their
economic status, or in any way attempt to recruit new clients from the Department's clien pool.
17. To keep confidential any information about a client, which is shared by the Department o the
client. Such information shall be shared only among other Department and Ve dor staff o
need to know in order to coordinate, manage, or deliver services to the client.
18. To conduct a thorough assessment and create a plan of care of each client refe ed .using e
assessment and plan of care tools provided by or approved by the Department, d to pro 'de to
the Department copies of those once completed. ,
19. To provide to each client or responsible party a copy of their plan of care, a
and any other documentation as necessary to ensure they are informed about
should expect the aide assigned to them to perform.
of thei~ rights,
t duties thev
20. To consult with Department staff prior to malting referrals for other services or{ making
in any services provided to clients receiving service through this agreement.
21. To submit a bill weekly for services rendered, payable within 30 days of rec
22. To be available to meet with the Department staff at their request to discuss
provision.
The Vendor agrees to indemnify and save harmless Orange County and the Departme~
employees from and against any and all loss, cost, damages, expense and liability tau:
the Vendor to fully perform its obligations under this agreement and in accordance wi
an accident or other occurrence causing bodily injury, including death, sickness, prod
rendered under this agreement. The County will indemnify the Vendor to the extent pE
to the extent of insurance policies owned by the County, for losses, costs, damages, ex
caused by the negligent acts or omissions of the County in performance of obligations
agreement.
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The Department will reimburse ~ at the rates below:
Level I Home Management $ 14.40 an
Level II Personal Care/Home Management $ 14.40 an
Level III Personal Care $ 14.40 an
Level N Home Management $ 14.40 an
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This agreement may be extended for an additional period if mutually agreed to by both~arties.
Department may immediately suspend this Agreement for violations by the Vendor of a rules
regulations agreed to herein. j
COUNTY
Authorized Signature
i itiev
By' ~.
Authorized Signature
Title
Officer
Inc. dba
+ 08-24-05
Date Date
i
"This instrument has been pre-audited in the manner required by the Local Government B
and Fiscal Control Act."
K Chavious D to
Health Care
Finance Director