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HomeMy WebLinkAboutAgenda - 09-14-2010 - 2ORANGE COUNTY BOARD OF COMMISSIONERS • ACTION AGENDA ITEM ABSTRACT Meeting Date: September 14, 2010 Action Agenda Item No. SUBJECT: FY 2010/2011 Library Services Updates DEPARTMENT: Library Services PUBLIC HEARING: (Y/N) No ATTACHMENT(S): INFORMATION CONTACT: 1. Report and attachments Lucinda Munger, Library Director 2. Schematic of Skills Development 245-2528 Center Andrea Tullos, Assistant Director, 245-2529 • PURPOSE: During the Budget process for FY 2010-11, the Library was asked to evaluate and prepare information for the BOCC on the 1) a Southern Branch Library; 2) Rural Service Options, 3) evaluation of our relationship with the Hyconeechee Regional Library system, and 4) Interoperability with Chapel Hill Public Library. This report seeks to provide the BOCC with an update on our progress and allow for further feedback and direction to the Library and County Management. BACKGROUND: Southern Branch Library 1) In June 2010, the BOCC directed staff to begin evaluating possible sites for a Southern Branch Library for Orange County. Staff has met with real estate professionals to review real estate in Southern Orange for both short-tem leasing and / or permanent long-term options for a facility. The leased facilities were viewed as a short term possibility in order to establish the presence of a full service library in southern Orange County; until such time that a capital investment plan in a larger long-term facility was possible. All these possible options assume the closing of the Cybrary and Carrboro McDougle and merging staff, technology, and materials. Long-Term Site: • Current Options: 1) Acquire a Site within Carrboro: The cost to purchase land reviewed was between $600,000 - $1,000,000, depending on location and acreage. 2) Site on Existing County-Owned Land: Utilize part of Twin Creeks Parks located off of 86 and Eubanks road for the development of a Library. 3) Re-use/Adapt Existing County Facility: Evaluate the Skills Development Center located on Franklin Street as either an intermediate or long-term location for a Southern Branch Library In the event that this location is chosen for along-term location, it may be possible to relocate most (if not all) functions currently in the Skills Development Center to other locations found suitable for the services they deliver and then work to create a permanent library function at that site. Short-Term Site: Current Options: 1) Lease Space: Lease available rental space (3 - 5,000 square feet) to establish a library presence in Southern Orange. These facilities rent for $20 - 30/ sq. ft per month or $60,000 - $150,000 per year. There is also a possibility of renting ground floor commercial space in the Town of Carrboro. 2)Adapt Portion of Skills Development Center: As referenced in long-term options, coordinate closely with Social Services and Durham Technical Community College to utilize approximately 3,000 square feet of the Skills Development Center. Preliminary review indicates this could be achieved by renovating and managing the back portion of the facility for Library requirements while not displacing Social Services program supports or disrupting classroom demand by Durham Technical Community College Rural Service Delivery/ Options During the FY 10-11 Budget Process, the BOCC voted reluctantly to close the Cedar Grove Branch Library by August 2010 due to low patron usage/high cost. In response, the Library Director and staff have spent the last two months reviewing possible options for outreach and library service opportunities to the rural communities in Orange County. Through this review and conversations with Planning, staff recognizes that "rural" can apply not just to Cedar Grove but to other outlying unincorporated areas and service projections could theoretically encompass their unique needs as well. 1) Develop Separate Branch Libraries to Serve-Rural Communities; i.e., Cedar Grove, Efland, White Cross, Caldwell, etc: There is the option to build individual "bricks and mortar" facilities. The first step would be to identify current vacant locations and/ or build a new facility. In addition, there would be ongoing annual operational costs associated with staffing and providing a full service branch for each location. In 2009 the 23, 500 sq. feet Main Library was constructed and furnished for $6.521 million. Using this cost, another new facility would equate to an investment of $277.52 per square foot. This figure does not include the annual personnel / operational costs for Main which are currently $1;260,820. The 2004 Library Services Task Force Report recommended new facilities plan through 2024. The plan identified the following locations and staff has provided updated construction costs. • Central Orange - recommended 65, 000 sf • Regional Branch in Carrboro - 25, ODO sf (actual 23, 500 sf & $6.521) estimated $6.938 million • • • Efland Cheeks Township - 10, 000 sf estimated $2.775 million • Cedar Grove Branch to be monitored and expand to 7,000 sf estimated $1,942 million To operate another full service branch of 20 - 23,000 sf, exclusive of central administrative and • technical services, would require annual support of $964,000. The Cedar Grove Branch, which was 1,200 sf, required annual personnel, operational and facilities support of $245,000. It should also be noted that the 23,000 sq. ft. Mebane Library, located 11.5 miles from Hillsborough was constructed and opened in 2006. This library serves the Mebane area and a portion of the Efland Cheeks Township. 2) Purchase and Deploy Bookmobiles to Serve Rural Areas: Rural communities are regularly served by bookmobiles that include several public Internet stations. These types of units require an initial investment of at least $285,000 and annual personnel /operational support of $105,000. The unit would be deployed on a weekly schedule to stop and stay a certain number of hours at a specific location each week, allowing for consistency and continuity. Technologies will always an issue when working within rural Orange County, as most current types of equipment needed to support internet access on these mobile units requires a strong signal, similar to a cell phone. 3) Purchase and Deploy Library Service Kiosks: The Library Director and staff also evaluated the Kiosk model of delivering library service and two models are listed within the report. Preliminary evaluations of these two systems suggested that kiosks are more suited to urban areas with high traffic locations such as malls and subways. 4) Strengthen Collaboration and Reciprocal Relationships with Neighboring Town and County • Libraries: The Library Director would also like to further explore our relationship with the libraries in Durham and Alamance, particularly Mebane. Currently, the Alamance County Libraries do not charge a fee for Orange County citizens to utilize their libraries. The Director will begin a dialogue with both Durham and Alamance on possible collaborations for programming, as well as reciprocal borrowing arrangements. Hyconeechee Regional Library This past July the Library Director met with the State Librarian, Mary Boone and Head of Library Development Jennifer Pratt. The State Library is in the process of updating their administrative rules and regulations governing Regional Libraries. Hyconeechee Regional Library, which is comprised of Orange, Caswell and Person County Libraries, is one of 14 regional libraries in North Carolina. Currently, Hyconeechee is the only regional system that does not have afull-time Library Director and its own Fiscal Agent. Under the proposed changes, Hyconeechee's arrangement would not be allowed under changes proposed by the State. The report attached outlines the financial impact of State Aid for all three (3) counties and more detailed analysis as it relates directly to Orange County. If Orange County decides to withdraw from the regional system, a transition plan could be established to `hold harmless' Caswell and Person while they seek sustainable alternatives for the future. If authorized by the General Assembly, updated Administrative Rules and Regulations could become effective in FY2011-12 with a minimum one year transition period. • Interoperability The Library Director was also asked to review Interoperability between the Chapel Hill Public Library and the Orange County Library System. The report attached presents options for steps toward Interoperability as evaluated from only the perspective of the Orange County Library. The Library Director will be working with the Chapel Hill Library Director and respective staff toward presenting a more thorough, joint evaluation from both systems by November 2012. • FINANCIAL IMPACT: Southern Branch Library - • Long Term: If a site for a Southern Branch Library is purchased, acreage has been found from $685,000 - $1,000,000, or the Board could utilize a portion of Twin Creeks where infrastructure (sewer and water) has already been established. Building cost for a Southern Library will be approximately $5,540,000 and annual operating costs of $964,000. Short Term: If a short term location for the Southern Library is decided, then facilities rent for $20 - 30/ sq. ft per month or $60,000 - $150,000 per year and annual operating costs are estimated to be $417,425. If the Board determines that partnering with the Durham Technical Community College and utilizing a small area (3,000 sf) of the Skills Development Center is the short tem option, there will be capital investment to upfit the location and provide furnishings and technology for library services. Rural Service Options: To implement the Mobile Unit will require a capital investment of $285,000, with annual operational support of $105,000. H coneechee Re Tonal Libra In choosin to withdraw from the Re ion h ~ r • Y g ry g g , t e Lib ary would request the BOCC assume an additional $28,803 in operating expenses presently covered by Orange serving as the fiscal and administrative agent for the Regional system. RECOMMENDATION(S): The Manager recommends that the Board consider the following: a) Short Term: Determine if the Board would like the Library to partner with Durham Technical Community College and DSS to utilize approx. 3,000 square feet of the Skills Development Center or rent /lease ground floor commercial space. This step would allow both the Cybrary and Carrboro McDougle to close and staff and materials to be utilized in a short-term site. Preliminary review indicates that the partnership with DTCC could be achieved by renovating and managing the back portion of the facility for Library requirements while not displacing Social Services program supports or disrupting classroom demand by Durham Technical Community College, and / or b) Long Term: Determine if the Board would like to identify along-term site for the Southern Branch Library, by using a portion of Twin Creeks Park, re-use /adapt Skills Development Center, or purchasing another site to allow fora 20,000 square foot facility. It may be possible to relocate most (if not all) functions currently in the Skills Development Center to other locations found suitable for the services they deliver. The Southern Branch Library would be a full service library, open the same number of hours as Main. Again, both the Cybrary and Carrboro McDougle would close and staff and • materials to be utilized in this site. c) Rural Service Options: Determine if the Board would be interested in the County pursuing individual sites or a Mobile Library as part of a future Capital Investment plan. d) Hyconeechee: Indicate intention, based upon present information and impending change to State law, to withdraw from the Hyconeechee Regional Library System and • assume increased Library operating expense. e) Interoperability: Confirm direction to Library staff to continue and work with the Chapel Hill Library to assess technical and human components and costs associated with interoperability by November 2012. • C7 Attachment 1 • Update to BOCC on Orange County Library Services During the FY 2010-2011 Budget Work Sessions, the Library and County Management were tasked to develop information for the BOCC concerning the future development of Orange County Library services. The particular focus was to be placed on possible sites for a Southern Branch Library, service options for the rural community, further discussions on a collaborative partnership with the Chapel Hill Public Library and preparation fora 3-Year Strategic Plan. The goal of the following report is to update the BOCC on the progress made in those areas since the June 15, 2010 meeting. Preliminary Evaluation of services to Orange County 1) Rural Orange options: The approved 2010-11 Budget for Library Services included closing the Cedar Grove Branch. In the past 2- 3 months, the Director and staff have informally polled regular patrons of the Cedar Grove Branch regarding those library services they considered the most popular. The majority of these users reported that reliable and consistent Internet Service, particularly wireless, was the single most service utilized at this location. Books and materials were not the focus of the Branch for these users. • A FY 09-10 analysis of library service statistics for the Main Library shows a double digit increase in circulation and reference questions since the move to West Margaret. These increases in service levels coincide with the opening of the new Main Library. Statistical snapshot of Main comparing Whitted to W Margaret Lane Circulation and Reference Questions Main Circulation Main Reference Questions Jan -Aug 2010 159,567 46,465 W Mar aret Jan -Aug 2009 132,280 10,699 Whitted Percentage 17% 77% Increase The attachments also show the following: 1) over 50% of the Main Library's circulation comes from rural Northern Orange; 2) Main's circulation now includes all parts of Orange County, with the exception of the Town of Chapel Hill. (See Attachment A) • Pg 1 During the process of creating a 3 year strategic plan, the Library will focus on the evaluation of library services for all citizens of Orange County. As a note, • OCPL is meeting Standard #2 from Library Services Standards for Orange County approved by the Task Force in 10/07. The Standard indicates that `a library facility shall be located within a 15 minute drive of all Orange County residents and be located. on or near well-traveled thoroughfares. At this time OCPL, along with the new facilities of Durham County and Alamance County, allow us to meet this standard. We plan to work with both Durham and Alamance County on possible further collaborations such as reciprocal borrowing and programming. (Attachment B) 2) Possible Service Alternatives: While discussing the loss of the Cedar Grove Branch some members of the BOCC asked that we look into some branch alternatives for future services. The "kiosk" and bookmobile options were mentioned, but there will be considerable costs associated with each, plus both options rely on the availability of DSL/cable/ high-speed Internet connections throughout the county. Further examination with vendors found that most libraries using these types of models were installing them in high traffic locations such as malls, subways, large business centers, etc. Library Kiosk Options 'Product Requirements Initial Costs Annual Costs. Lending Library .Connectivity: DSL, • Machine: $18,798 • Machine: $1,375 by Brodart Cable or Wireless • Materials • Materials Example of a connection Collection: Collection: Vending-Machine .Space: 72" high x $23,810 $17,790 Style 37.8" deep x 44" • Bookdrop: $2,140 • Personnel costs wide; must be to $6,000 $24,896 This service indoors .Polaris software: • IT Connection provides access to .Materials: 160-500 $500 $120 / mon - a small collection of items, depending .Total Startup $1440 popular books, on media mix; Cost: $46,250 • Insurance - TBD DVDs and supports books, • Total Annual audiobooks audiobooks and Costs: $46,941 DVDs • Returns: separate bookdrop required • Staff: required to empty bookdrop and restock machine; perform maintenance as needed • Electrical: 110 Volt 15 Am • • Pg 2 • BranchAnywhere • Connectivity: DSL, • Machine: indoor • Machine: $5,000 by E*Vanced Cable or Wireless models start at to $15,000 Solutions connection $125,000 to • Materials Example of a fully .Space: standard $130,000 Collection: automated library unit is 4.75' deep • Materials $17,790 machine utilizing a by 6.5' wide by 7' Collection: • Personnel Costs: multi-axis industrial tall $23,810 $24,896 robot • Materials: 200-500 • Polaris software: • IT Connection items, expandable $500 $120 /month - Provides access to to over 5,000; • Total Startup $1440 a small collection of supports books, Cost: $149,500 • Insurance - TBD books; DVDs, and audiobooks and • Total Annual audiobooks. DVDs Costs: $59,126 • Returns: This product will not completely be available until automated 2011 .Staff: stock new materials; perform maintenance as needed • Electrical: 208 3 Phase 30 Am • Book Mobile Option Service Requirement Initial Costs Annual_C_o_s_ts_ _ Description: Bus Requires reliable Technology Technology equipped with mobile service for Equipment Maintenance circulation air bus cards. • Staff Circulation 1) AirCard Service: equipment and workstation with $3,600 public access Staff AirbusCard: 2) Computer computers. For safety $3,100 Management purposes two • 5 Public Access Software: $315 The bus houses a staff members Laptops with 3) Polaris small collection of should be AirbusCards: Software: $350 popular books, staffed on the $7,950 4) Total DVDs and mobile unit .Laptop Storage Technology audiobooks. One would Unit: $1,200 Maintenance: require a CDL .Document Printer: $4,265 Provides public (Commercial $1,450 computer access. Driver's Licence) . 3G/4G Router: Personnel Costs $300 $74,417 for 1.5 Materials - a small .Total Technology library staff popular collection of Startup Costs: (Grade 12 + 4 - 6000 units. $14,000 Grade 11) to run the bookmobile. Parking BookMobile Cost: Would need to Estimate Materials Costs identify a safe and $250,000 $15,000 anly. Pg 3 appropriate location Vehicle Annual for storing the Materials Cost costs mobile unit when Startup: Maintenance, not in use. Estimate fuel, insurance, $20,000 garage $10,000 (this figure was estimated by using the OPT bud et Over the next 1-2 years further study and conversations with the rural community will need to take place before any formal recommendations are made to County Management or the BOCC. Re_giona/ Library System • Hyconeechee Regional Library was formed in 1948 and is comprised of Caswell, Person and Orange Counties Libraries. Regional Libraries were designed by the State Legislature in the 1940's to allow counties to form a joint organization to capitalize on sharing of materials, staff, and support costs. Hyconeechee does not include Chapel Hill Public Library (CHPL). CHPL was formed in 1958 by the Chapel Hill Board of Alderman. As part of the region, OCPL does not have an independent Advisory Board. We • have three (3) Orange County Representatives that currently serve on the Hyconeechee Regional Library Board, which is designated by the State Library as a Governing Board. As part of the region, OCPL is not recognized by the State Library as an individual system. The implications for Orange County Library patrons and officials are the following: When using NCLIVE (electronic databases), we are not listed as Orange County, but you must enter as Hyconeechee Regional Library All grants that OCPL would like to apply for must include the Region (Person and Caswell) within the application. This may result in a reduce amount of funding for Orange County, even if the project is geared toward our own library. Further possible collaborative discussions with CHPL may be limited by our Regional involvement, especially concerning Interoperability issues. For example, the decision to move to Polaris rather than Millennium back in 2004. In July, 2010, discussions were held with the State Librarian Mary Boone and Head of Library Development, Jennifer Pratt on future of NC Regional Libraries. Ms. Boone will submit her recommended changes to the Administrative Law for Regional Libraries. At this point her recommendations will include that a regional • library system have its own fiscal agent, (not one from another government Pg 4 • agency), that the Director is a full-time director for the region (not in a shared arrangement as we currently have), and that there be no need to demonstrate "Maintenance of Effort" for the 1St Year after a regional dissolves. "Maintenance of Effort" is defined as the ability of the county to financially support library operations at a continual level from year to year. Ms. Boone is planning on submitting the draft to the Secretary of Cultural Resources this fall for submission to the General Assembly. If all goes as planned, they will go into effect July 1, 2011. Ms. Pratt has completed a calculation of state aid received by the 3 counties, if/when when they become individual county systems. State Aid State Aid without re ion LIBRARY Po ulation Current Amt New Total Oran e 71749 117, 590 117,963 Caswell 23582 117,590 93,182 Person 35748 117,590 101,351 H coneechee 135824 379,423 ---------- 2007 Population Figures were used in calculations; however, for Orange County • this does not include Chapel Hill. Currently, each county. allocates $17,000 for personnel and operational expenses to administer the region. In addition to state aid, the region shares POLARIS, a vehicle (approximately $7,000), and portions of three salaries and benefits for Orange County employees who perform work for the region ($39,989). These assets would have to be sold to one county and additional employee costs would have to be absorbed by Orange County, which could be accomplished through the use of state aid funding. Orange County Current Regional With changes in Single County Library Library Rules / System Regulations for Re Tonal Libraries State Aid Income $117,590 $117,590 $117,963 Expenses 18,097 130,288 40,273 (personnel and o erational) POLARIS 9,000 9,000 16,000* Maintenance fees Net $90,493 $(21,698) $61,690 *lt maybe possible to offsef additional cost bycharging //easing Polaris to Person and / • or Caswell counties. Pg 5 Should the region dissolve, the State Library will work closely with Caswell and • Person through the State grant process to help them acquire any needed technology to upgrade their libraries. The State Librarian, Ms. Boone would recommend that there continue to be a cooperative partnership with fees for at least 2-3 years that would allow Person & Caswell to replace the services that were provided by Orange, especially concerning support for the Polaris ILS system. Other considerations could include continuation of the courier route and free out of county cards for Person and Caswell residents. Obviously, if we become astand-alone county system, then the county library could have its own advisory board. Create and present a Plan for Inter-Operability between CHPL & OCPL by November 2012 Ms. Campbell, our Systems Librarian, has put together information and charts with plans on achieving varying levels of inter-operability between the 2 library operating systems. The preliminary information from both vendors indicated that there will be some costs associated with each option to both library systems. The figures presented are current estimates based on conversions within the next 2 years. It is a recommendation from the OCPL Director and Staff that all final decisions on systems within 5 - 10 years should .have professional librarian review and input based on system capabilities. **For informational purposes, historically, the region (Caswell, Person and Orange) has • been limited by the three participating counties' abilities to invest in a more robust system. In 2004, Hyconeechee Regional Library transitioned from a DOS product (Galaxy) to a Windows product (POLARIS). During the evaluation process, Millenium was one of the products evaluated; however, the financial investment was a determinant in the final decision to POLARIS. Internal OCPL lnteroperability: lnteroperability of automation systems, or at least a single card, within our own system is essential for ease of use to our library patrons. Currently, the Carrboro McDougle Branch is not on our POLARIS system, but rather uses the school Sagebrush system. In an effort to prepare for the future Southwest Orange Branch, Main has begun to catalog all new CBL materials in POLARIS. By cataloguing items in POLARIS, the move to a new facility will be a quick transition. In addition, beginning in August 2010, all Library patrons in Orange Library system were issued the exact same card for Main, Cybrary and now Carrboro McDougle. This new procedure will allow patrons to have just one card for all Orange County Libraries. Unfortunately, until Carrboro McDougle is using POLARIS, there are still two catalogs and two patron accounts, but it is a step in the right direction toward interoperability. Current Situation: Currently OCPL and CHPL are on two separate systems. A patron may have an account with both systems; however, you cannot view both catalogs and accounts at the same time. In addition, there differing policies and procedures for OCPL • and CHPL for loaning periods, fees, and fines. Pg 6 • .Initial Steps toward Interoperabilit~ The following steps utilize the existing Library Systems from OCPL & CHPL to provide intermediate steps toward collaboration. These steps do not fully meet the goals of full interoperability from the BOCC perspective. In particular, it does not address one card system that allows users to view simultaneously both catalogs & both user accounts. • • Initiative Benefits Cfiallen es Collaboration Cost 1) Display . OCPL • Shared items • Arrange for • No anticipated CHPL Items could allow would have to reciprocal software costs in the OCPL patrons to be processed network associated with this Public place holds using access to allow service Catalog to on CHPL Interlibrary limited • Increased personnel Supplement items from Loan (ILL) communication costs for processing a Courier our public procedures, between ILS ILLs at both OCPL Service catalog which can be servers. and CHPL. At • These time • OCPL and OCPL, the average CHPL consuming for CHPL staff ILL request requires items could both parties would need to an estimated 5 min be checked • Patrons who develop and of staff time. out on the use both evaluate Currently we process patron's OCPL and procedures for 350 per month. If OCPL card, CHPL would this service at this should double, it allowing still need to multiple levels would increase staff them to manage two of library time by 30 hours per receive separate operation, month or an related patrons including estimated $11,005 notices and accounts administration, per year. check item collection • Personnel costs status development, associated with online cataloguing developing new and public procedures $$ services. 2) • Patrons • Patrons who • OCPL and • OCPL would need Reciprocal would be use both CHPL would Polaris' Export Card Use required to OCPL and need to work Express module For OCPL register at CHPL would with their ($1,350, plus $300 and CHPL only one still need to respective ILS annually in Patrons location to manage two vendor to maintenance fees) use any separate determine • OCPL would OCPL or patrons import and probably need CHPL accounts export Polaris to develop a library • May see a high requirements custom software • Patrons level of • OCPL and patch for importing could utilize duplicate CHPL staff Millennium patron a single accounts, would need to records ($500) card at any which could regularly • Costs to CHPL OCPL or impact local exchange unknown Pg 7 CHPL statistical batch files • Increased personnel library information containing new costs for processing • Significant staff patron ILLs at both OCPL time would be information and CHPL. The required to OCPL and CHPL Systems import and staff would need Administrator with export the to develop and OCPL would be records evaluate required to import / procedures for export records this service at weekly estimated at multiple levels of $3,000 annually. library operation, .Personnel costs including associated with administration, developing new and public procedures $$ services Further Interoperability would require Orange County to invest capital in IT (software and hardware). OCPL also evaluated the following initiatives; however these do not provide the direct results that the BOCC is anticipating. In particular it does not provide for a one card system that allows users to view simultaneously both catalogs & both user accounts. In addition, most require the heavy investment of purchasing Millenium for OCPL. (See Attachment C for details and costs.) • • Migrate OCPL Operations from POLARIS ILS to Millenium ILS • Purchase and utilize Millenium INN-Reach Resource Sharing Product • Display CHPL Items in the OCPL Public Catalog and Supplement a Courier Service • Honor Chapel Hill Library Cards for Orange County Circulation Long Term lnteroperability The most cost effective decision for all libraries in Orange County would be to invest with Millennium or another vendor to build a Shared System. Initiative Benefits Challen es Collaboration Cost Share One .Fully • Determining • High level of • Initial startup ILS integrated which ILS collaboration cost for System system with a product best required for building onto with a single suites the managing CHPL's Single collection of needs of both transition existing Database patron records libraries process, system to of and material • Coordinating ongoing create a new Holdings records, network setup system shared and allowing with IT maintenance, system is Patrons unrestricted departments to and related currently interchange of allow staff at costs estimated at • Pg 8 • • materials for both OCPL and $125,950 all Orange CHPL to • Annual County access a single maintenance citizens server fees for the • Ability to • Determining fair new shared continue distribution of system managing costs and staff would be circulation responsibilities approx. policies and • Devising $12,250 statistical data policies for higher than at a local level shared CHPL's • Patrons have management of current a single card the system annual and a single • Orienting staff maintenance account for and customers fees managing all at either OCPL • Personnel items checked or CHPL to the costs from either new system associated OCPL or with CHPL managing • Potential long- the term cost collaborative savings in ILS agreement maintenance, $$ support and • Costs related associated hardware with courier service • Personnel costs for processing of materials. Preparation for 3Year Strategic Plan 1) Departmental collaborations: The Library Director and staff will meet with the following departments to discuss possible collaborations for the library with these departments. • Planning • Dept of Social Services • Information Technologies • Economic Development • AMPS • Planning Department In July we had a meeting with Craig Benedict and Tom Altieri, from Planning to go over areas of future economic/population growth and the county's Pg 9 Comprehensive Plan. Access to Wi-Fi is the concern in the outlying areas and a wireless proposal by Planning to provide cell towers may begin to address this i issue. Also discussed were possible growth areas for Orange County, which will be concentrated in Chapel Hill, directly outside of Hillsborough, and along the 40/85 corridor between Mebane and Hillsborough. The population along the corridor is currently well- served by Main and asimilar-sized facility in Mebane for the foreseeable future. The completion of a South/Southwest Regional in Carrboro should serve the patrons in the southern part of the county. Information Technologies We met with Todd Jones in August to discuss how future technologies for libraries would fall into the IT Strategic Plan for 3 - 5 years. Mobile Services will need to have consistent wireless capability in order to provide efficient and practical services. At this time Mobile Internet access is not supported other than through an airbus card, which is unreliable and inconsistent as are cell phones remotely in the county. The Library continues to look at technology that will assist us in the coming future such as RFID (Radio Frequency Identification) and Self Check outs. The technology has improved over the past three years, as well as pricing for these products has become more reasonable as they have been more widely accepted in libraries. The IT Department will be able to assist us in procuring grants • through the state library to assist in capital cost to implement these technologies. Social Services We met with Nancy Coston, Social Services Director, in August to determine if there were any SS Programs that the library could participate in an outreach capacity to meet the underserved. During our conversation, we realized that there are many areas that are in need of attention through the SS programs, however, the library with limited resources chose to focus on two 1) The Young Adolescent Family programs and 2) Work First Programs. In both of these programs, SS meets with the attendees as a Group, which would allow the library to assist in getting the word out regarding library services. In the Young Adolescent Family program, the library hopes to provide a `literacy bag' to each family to use during the month to read to their children. These bags are thematic and are all geared to early readers. In the Work First Program we hope to work with the Work First supervisors by having the library as part of the program, including a tour and the services found at the library. Economic Development Earlier in September we had the opportunity to meet Brad Broadwell to discuss service opportunities that the Library could provide to prospective entrepreneurs and business owners in Orange County. Mr. Broadwell encouraged the library should pursue a partnership with the • Orange County School District to help support a specialized program for students Pg 10 • regarding business and resources. By working with the district we may provide the electronic and reference resources that are necessary for non school hours, in addition, possibly hosting programs that support this curriculum as well. An additional resource to consider is the Agri-Business through Piedmont Food and Agriculture Processing Center. The library could also pursue the possible partnership with the Center, including the next steps for providing business plans, resources, necessary business documents and permits, etc. Programming to support and further this BOCC initiative could be an added value through the library Additional Collaborations The Library will explore opportunities to expand services and collaborations with our neighboring library systems of Alamance and Durham. Currently, Alamance does not charge a fee for card for citizens of Orange County. Orange County currently charges both Durham and Alamance county citizens. As part of the review, we will determine the costs associated with offering reciprocal borrowing across county lines. We plan to work with both Durham and Alamance County on possible further collaborations such as reciprocal borrowing and programming. U • Pg 11 Attachment A • Circulation Statistics far Northern Orange County January 2010 to June 2010 -Main Library (ML) and Cedar Grove Branch (CG} ~h0 \O ,~O ho /,~O np ,moo rho /ti0 ,~O ~,~o ~p \ \ 0 0 0 0 0 0 0 0 0 0 0 0 \a \a `Y tirL `V '1~ `L `L 'L `L ~ '~ `L 'V 'Y o 0 ~. C9 ~ V~,. ~ . ~"~. gyp,. ~R. ~ ~0- ~ ' G~o~ ~~tt~~~ C'~ Prarinr4 / c~ C, cr G ~ (~ ~ G ~~ ~.7 ~ C~ ~! i l'+' G Caldwel l 771 81 981 132 1187 151 980 126 994 195 1192 137 6105 822 Cameron Park 1895 39 2404 19 2433 31 2194 8 2242 21 2954 16 .14122 134 Carr 156 13 192 10 174 33 97 14 116 27 138 15 873 112 Cedar Grove 471 225 560 177 637 205 621 197 533 163 659 189 3481 1156 Cheeks 332 16 493 4 507 6 365 5 507 2 581 1 2785 34 Efland 913 37 1165 2 1023 15 936 0 926 0 1185 0 6148 54 St. Mar's 1399 44 1545 11 15.18 5 1291 7 1490 1 2103 22 9346 90 Tolars .574 134 630 131 606 122 616 137 730 ..124 734 123 3890 771 West Hillsborough 1089 6 1479 4 1387 0 1350 24 1530 11 1693 19 .8528 64 N. Oran a Total 7600 595 9449 490 9472 .568 8450 518 9068 544 11239 522 .55278 3237 Branch Total 15566 779 18841 768 19053 ..857 16596 771 17495 730 22598 719 1.10149 4624 16D00 --- - __ _-- _ -,_-_- _ ___ _ -- -- -, I i 99% J I • 14000 `~ i 12000 '~ 1 D000 o I - 99 /° a v 14 ~ o Main Library = 80D0 - - ^ Cedar Grove m ~o _ _. Q 884 y 6000 - ~~ ~ ~ -- - ~: z I _ 4000 ~ - - - ~ "_ -_ ° G - I zooo - - , - 12°I° 89°l0 ~~~25% I ~ ~ °° -i 0 ~ ~ ~ ~-'' ~ -~ Caldv~rell Cameron Carr Cedar Grove (Cheeks Efland St. Mary's Tolars West Park Hillsborough Precinct • Pg 12 • Attachment B Current Library Locations in Alamance, Orange and Durham Counties • C7 4 ~ ~ i3r~.~c~ra Lc~~~1 Sur ~ llie ~~ L i(jr~ 1~ N=~wr ~J~,~G~r ~L'fLrlL~"~IL~Fi ,. Gr~l,slrr w n-0l,~ ,~i~ ~ ~- /V 3 ~- ~' . ~4~ y Crr?r~~ ~~~~tiu Alamance County Public Libraries 1. May Memorial Library; 342 South Spring Street, Burlington, NC 27215 2. Graham Public Library; 211 South Main Street, Graham, NC 27253 3. Mebane Public Library; 101 South First Street, Mebane, NC 27302 4. North Park Library; 849 Sharpe Road, Burlington, NC 27217 5. South Annex Library; 6343 Snow Camp Road, Graham, NC 27302 ., . LS~U FAH AM,' 1 ~, .. ~.a ~~F 7 ~ } --1 ~ r «~ ~ _ ~~f _~ _ ~ ~,. Orange County Public Libraries 6. Orange County Main Library; 137 W. Margaret Lane, Hillsborough, NC 27278 7. Carrboro Branch Library (McDougle School); 900 Old Fayetteville Road, Chapel Hill, NC 27516 8. Carrboro Cybrary; 100 N Greensboro Street, Carrboro, NC 27510 Chapel Hill Public Library 9. Chapel Hill Public Library;100 Library Drive, Chapel Hill, NC 27514 Durham County Public Libraries 10. Main Library; 300 North Roxboro Street, Durham, NC 27701 11. Bragtown Branch; 3200 Dearborn Drive, Durham, NC 27704 12. East Regional; 211 Lick Creek Lane, Durham, NC 27703 13. McDougafd Terrace Branch; 1101 Lawson Street, Durham, NC 27701 14. North Regional; 221 Milton Road, Durham, NC 27712 15. South Regiona1,4505 S. Alston Avenue, Durham, NC 27713 16. Southwest Regional; 3605 Shannon Road, Durham, NC 27707 17. Stanford L. Warren; 1201 Fayetteville Street, Durham, NC 27707 6 ~Q Y ~r Pg 13 Attachment C OCPL and CHPL Utilize Independent Millennium ILS Systems Initiative ' Benefits Challen es Collaboration Cost 1) Migrate • The public Determining • None Initial startup OCPL catalogs at whether or not cost for Operations OCPL and the Millennium migrating OCPL from Polaris CHPL would product offers to an ILS to have a similar the independent Millennium look and feel functionality Millennium ILS • Minimal need by OCPL system is formatting at a currently issues would comparable estimated at arise when price $148,755 exchanging • Orienting staff • Annual .data between and customers Maintenance systems to the new costs would be system approximately • Migrating data $25,892 and cleaning up formatting differences between the twos stems 2) Display . OCPL could • Shared items • OCPL and • Personnel costs CHPL Items allow patrons to would have to CHPL staff associated with in the OCPL place holds on be processed would need to developing new Public CHPL items using develop and procedures $ Catalog to from our public Interlibrary evaluate • Increased Supplement catalog Loan (ILL) procedures for personnel costs a Courier .These CHPL procedures, this service at for processing Service items could be which can be multiple levels ILLs at both checked out on time of library OCPL and the patron's consuming for operation, CHPL. At OCPL card, both parties including OCPL, the allowing them • Patrons who administration, average ILL to receive use both collection request related notices OCPL and development, requires an and check item CHPL would cataloging and estimated 5 status online still need to public service min of staff manage two • OC and CH IT time. Currently separate staff would we process 350 patrons need to per month. If accounts arrange for this should reciprocal double, it would network increase staff access to time by 30 allow limited hours per communicatio month or an n between ILS estimated servers $11,005 per year. • • • Pg 14 • • • Honor .Patrons would • Patrons who • OCPL and • Increased Chapel Hill be required to use both CHPL would personnel costs Library register at only OCPL and need to work for processing Cards for one location to CHPL would with their ILLs at both Orange use any OCPL still need to respective ILS OCPL and County or CHPL library manage two vendor to CHPL. The Circulation .Patrons could separate determine Systems utilize a single patrons import and Administrator card at any accounts export with OCPL OCPL or CHPL • May see a requirements would be library high level of • OCPL and required to • Because both duplicate CHPL staff import /export libraries utilize accounts, would need to records weekly he same ILS which could develop and estimated at vendor, the impact local evaluate $3,000 patrons records statistical procedures for annually. should transfer information this service at • Personnel costs seamlessly • Significant multiple levels associated with staff time of library developing new would be operation, procedures $ required to including • Additional import and administration software export the and public components records service may be • OCPL and necessary, but CHPL staff would need to would need to be evaluated at regularly the time of exchange implementation batch files (estimated at containing $500 - $2000) new patron information Utilize Millennium's INN-Reach Resource Sharing Product Initiative Benefits_ Challen es Collaboration Cost Offer a . A single • Patrons can not • Arrange for the • If both libraries Union catalog manage their purchase, were using a Catalog interface would account through setup, Millennium that display both the union maintenance system, the first Displays OCPL and catalog, making and year cost for both OCPL CHPL items it necessary for management INN-Reach and CHPL .patrons can each library to of the union would be Holdings place holds on continue to catalog approximately items through maintain • Arrange for $59,000; while this catalog independent limited it is possible to • Shared items public access reciprocal utilize INN- are processed catalogs network Reach with through the • Patrons who access OCPL's INN-Reach use both OCPL existing Polaris roduct, rather and CHPL system, this Pg 15 than through would still need cost may ILL procedures, to manage two increase streamlining separate • If both libraries the process patrons were using a and saving staff accounts Millennium time • If used with system, • If both libraries Polaris, OCPL subsequent are using staff will need to annual renewal Millennium, regularly export fees would be holding and item information approximately circulation to the union $48,000 information is catalog in order If used with automatically for the keep the Polaris, OCPL updated in real- holding and would need time circulation Polaris' Export • INN-Reach can information Express also work with current, module at Polaris requiring a large $1,350, plus commitment of $300 annually staff time in maintenance fees • OCPL Systems Administrator would be responsible for exporting information daily -and estimated increase to OCPL of $7, 500. ''For an example of an INN-Reach union catalog, visit Search Ohio at https://ohpir.westervillelibrarv.org/search C7 • • Pg 16 • • - - • D '•r C7 3 fD N ...~ / a. i ` ~ •m I AZ ' ` A~ >, l~ :x_i _ I d -~ ~ µ "• General Notes: .. ..._.. I _1 ' ~~ ' ~ :m..~ e ~ ~ ' ~ ~ Repair grout under exist. columns, slope grout @ I r.. I r T . .i- tT ~1. ~ :__ - ~ angle, typ. I ~ .~ ~ ~... fu~ ~ an ~ ' ~,~ Patch and pain[ all existing masonry walls. A (~ r. a _~. r ~n.. ~. I ~ , °oa ,•a" '+ - t See sheet A4 for new monitor column locations. .r ,~ ~' ~ ' o~ i CSC b .... \ '~ :x .,.~ , -. ., " R~ ' ~ry - ~ _ e _ A8 8"x 8" Room Signage: d r ~ ~ ~-- ~ "' „~ ~ °w ~ ~, _,; _ m .,~ Locate 8"x 8" room signage at all interior doors o e~ I ~_ ~...~~ ~' ,... ~ fi wall ent to the latch side of ,., ,.--r-_~ -~. y ~~ adjac the door. T.~ ~'D m0 '~ ~'• ;,"~ cl ~ j i to the latch side of (~ ~ I,d ,~.., ~ "+ ': " 4 ' a a ': I .:~..or<TM including at double leaf d,, rs, signage o i Q -, > I ° Yom.,, f ~ ~a shall be placed on then est adjacent wall. MG I ~ J ~ ^Y^w I ' ~ ~ ~a+~ heaight shall be 5'-0" abd the finish I i~A \ yxr YZ o ~v vwm t ~~~ a o-. ~ ~ ~ :;~ „",~ + m ~ ..., floor to the centerline oft sign. °.w~ .. .. o ro m irr x.n \ ~v ry.. ~"ir t o S t k.al of U^7V'1 ""- ~ .._ ,,,... . ~ I-IL '~I1 c7 ,..® ., t ~ ~~ '-'t °°P°. s.y.m _ ~ i :... ~.~' ' .nom, _.. ~.. ~. }I~ .r;;. ~ icy ~ i,m a..~ - + ~..I ~~ ~c .. ........ _.... .. ,.. .... ~ J 4Y~ ~!~, \/C'bi ... :x ~.... .t. ._: # t no- _._... ro r _.._ 3. ~ .~ ~...~ ' _ _.9 Fes- ~_ - _ ~ P_ ~ _ _ rA _,~~ _ m-LL__.... . ~ ~ ~ /~ ._. _>..~ µ ..~~ - ' \ 6 ...;~ eel ~G. :. ~ ~~... E.... '............ ... ~ ~.;~ ::.:rv ...... ........._4j Ql ..._... ALY ~nmN-~ \ -' -Y.. v°r° \4 Kh -.~ Y•punK~ i , .. r...... ...... 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