HomeMy WebLinkAbout2009-032 Aging - A Helping Hand 06-16-2009-4m~i-----
,~.
,~
~-/G-~~~
~~
Orange County
Department on Aging
Vendor Agreement
This Vendor Agreement is entered into this 1st day of July 2009 betvveen A Helping Hand, hereinafter known as the
Vendor, and Orange County on behalf of the Department on Aging, hereinafter known as the Department. The
period and duration of the Agreement shall be from July 1, 2009 to June 30, 2010.
WITNESSET~I:
WHEREAS, the Department desires to engage the Vendor to render certain services, hereinafter described, now
therefore the parties hereto mutually agree as follows:
1) DEPARTMENT AGREES AND MAINTAINS THE RIGHT:
1. To r!~termine eligibility of prospective clients for institutional respite services through the Vendor in
accordance with pre-determined guidelines.
2. To make all decisions regarding who is served and what services are offered and in what manner to each
client is referred to services.
3. To provide to the Vendor for each client referred screening information and a service authorization,
describing total amount, duration and frequency of service requested.
4. To conduct for each client taken into service at least an annual reassessment, and quarterly reviews that
includes questions about their satisfaction with services and whether they were given an opportunity to cost
share.
5. To submit new service authorizations for any client case in v<<hich Orange County has approved a change in
services.
6. To be flexible regarding how many clients are referred at one time.
7. .To amend this agreement as needed at any time to ensure Chat Orange County is in compliance with the
National Family Caregiver Support Program and to provide notice of such .amendments as quickly as
practical to the Vendor.
2) THE VENDOR HEREBY AGREES:
1. To provide staff members who have been interviewed and screened by the vendor.
2. To follow the guidelines as outlined by the Area Agency on Aging for the National Family Caregiver
Support Program.
3. To have an adequate number of staff members available.
4. To maintain services once staffed over the service period stipulated by the Department.
5. To provide consistent staff assignment over the service period stipulated by the Department.
6. To provide monthly bills with dates attended for each client.
To make every effort to promptly communicate by phone to the Department's Aging Transitions In
Home Care Coordinator any interruptions in services or problems with clients' services.
8. To maintain appropriate client and personnel files 'at ±he Vendor's licensed office, and to ensure that
' such records fully disclose the extent of the service provided to recipients are kept for three years from
the first service date for each client and are, available for inspection.
9. To under no circumstances a'sk clients referred to you by the Department about their economic status.
10. To keep confidential any information about a client that is shared by the Department or the client.
Such information shall be shared only among other Department and Vendor staff who need to know in
order to coordinate, manage, or deliver services to the client.
1 1. To consult with Department staff prior to making referrals for other services or making changes in any
services provided to clients receiving service through this agreement.
I2. To be available to meet with the Department staff at their request to discuss service provision.
The Vendor agrees to indemnify and save harmless Orange County and the Department, their agents and employees
from and against any and all loss, cost, damages, expense and liability caused by the failure of the Vendor to fully
perform its obligations under this agreement and in accordance with its terms; or by an accident or other occurrence
causing bodily injury, including death, sickness, products cr services rendered under this agreement. The County
will indemnify the Vendor to the extent permitted by law and to the extent of insurance policies owned by the
County, for losses, costs, damages, expenses and liability caused by the negligent acts or omissions of the County in
performance of obligations under this agreement.
The Department will reimburse the Vendor at the rate of $14.00 per companion hour.
This agreement may be extended for an additional period if mutually agreed to by both parties. The Department may
immediately suspend this Agreement for violations by the Vendor of the rules or regulations agreed to herein.
ORANGE COUNTY
By:
Authorized Signature
Title
Date
A HELPING HAND
~, -~-
Authorized Si~ e
~ ~ ~.
P `~
~-
Title ( ~ ~ / G G'
~~ ( /
Date
"This instrument has been pre-audited in the manner required by the Local Government Budget and 1 fiscal Control
Act."
Gary Humphries, Finance Services Director
Approved as to technical content:
Approved as to form and legal sufficiency:
Date
Department Director
County Attorney
{ ,.
____
`~ ---~