HomeMy WebLinkAboutMinutes - 20090217 1
APPROVED 4/7/2009
MINUTES
ORANGE COUNTY BOARD OF COMMISSIONERS
REGULAR MEETING
February 17, 2009
7:30 p.m.
The Orange County Board of Commissioners met in regular session on Tuesday,
February 17, 2009 at 7:30 p.m. at the Southern Human Services Center in Chapel Hill, NC.
COUNTY COMMISSIONERS PRESENT: Chair Valerie P. Foushee, and Commissioners
Alice M. Gordon, Barry Jacobs, Pam Hemminger, Mike Nelson, Bernadette Pelissier, and
Steve Yuhasz
COUNTY COMMISSIONERS ABSENT:
COUNTY ATTORNEYS PRESENT: Geoffrey Gledhill
COUNTY STAFF PRESENT: County Manager Laura Blackmon, Assistant County
Managers Willie Best and Gwen Harvey, and Clerk to the Board Donna S. Baker (All other
staff members will be identified appropriately below)
NOTE: ALL DOCUMENTS REFERRED TO IN THESE MINUTES ARE IN THE PERMANENT
AGENDA FILE IN THE CLERK'S OFFICE.
1. Additions or Changes to the Agenda
The magenta sheet was for item 4-m, Resolution Honoring Central High School. Item
4-b has been revised and is now 4-b-2, Orange-Person-Chatham Area Programs Board—
Reappointments. The canary colored sheet refers to item 6-c, Federal Stimulus Package.
There was also an updated BOCC Meeting Calendar.
Clerk to the Board Donna Baker said that the differences are related to the closed
sessions added this week.
Commissioner Jacobs suggested considering 6-e, Alamance County/Orange County
Boundary Line NCGS Survey, up on the decision items list because this item has been
deferred before. He asked that it be made item 6-c and all agreed.
PUBLIC CHARGE
The Chair dispensed with the reading of the public charge.
2. Public Comments
a. Matters not on the Printed Agenda
Richard Ellington lives in Chapel Hill and has been a lifelong resident of Orange
County. He said that his family connections go back to 1752 and he is concerned about the
preservation of history of Orange County. He said that Orange County does not get enough
good press about its history and that the beginning of the nation began in Orange County and
the Battle of the Regulators. This was the first farm conflict in Colonial United States. He said
that the real end of the Civil War ended in Durham at Bennett Place, which used to be in
Orange County. His biggest concern is that Orange County is not protecting its heritage,
2
specifically with the loss of the Orange County Heritage Room in the new library. He asked
only that this room be kept.
Joyce Hall is a volunteer at the Orange County Senior Center in Hillsborough. Her
concern is that the center is not closed on President's Day, Veteran's Day, and Columbus Day.
She would like the County Commissioners to review the closing schedules.
Carol Boggs spoke in support of keeping the Heritage Room in the new library,
specifically for genealogy. She asked the Board to consider this and make wise decisions.
b. Matters on the Printed Agenda
(These matters were considered when the Board addressed that item on the agenda
below.)
3. Proclamations/ Resolutions/ Special Presentations
County Geof Gledhill made reports on two settlements.
Geof Gledhill said that the settlements were approved in October 2008. The Open
Meetings Law requires that after the cases are settled that the results be reported to the Board
and placed in the minutes.
The first settlement is Orange County vs. Juan Carlos and Diana Garcia Huerta. This
was a zoning violation case rising out of Huerta's use of a mobile food vending unit in the
Buckhorn area of Orange County. Following the action to stop that zoning violation, a
settlement was reached whereby the Huerta's paid $4,500 in civil penalties. This couple has
removed the mobile vending unit and will cease all commercial use of what is a residentially
zoned piece of property. Counterclaims filed by the Huerta's were dismissed as a result of the
settlement. The court retains jurisdiction of the case in order to enforce the terms.
The second case is Galleria of North Carolina, LLC vs. Orange County. The County
leased for a number of years a portion of the Galleria shopping center for their senior center.
A dispute arose over the amount of money owed prior to dismantling of the facility after the
senior center moved out. The allegations on the County were $123,000. The County
counterclaimed for$17,000 in rent that was paid for the month after the lease expired. The
net impact on Orange County was $107,000. The case was settled for$35,000.
The County Attorney gave the information to the Clerk to the Board for inclusion into
the minutes.
4. Consent Agenda
A motion was made by Commissioner Hemminger, seconded by Commissioner
Pelissier to approve those items on the consent agenda as stated below:
a. Minutes
The Board approved the minutes from January 22 and 27, 2009 as submitted by the Clerk to
the Board.
b. Appointments
(1) Commission for the Environment— Reappointments
The Board reappointed Michelle Kempinski and Bryn Smith to second full terms ending
December 31, 2011.
(2) Orange-Person-Chatham Area Programs Board — Reappointments
The Board reappointed Dr. Lynn Ikenberry to a first full term ending December 31, 2011;
and Sandra Herring to a third full term ending December 31, 2011.
c. Motor Vehicle Property Tax Release/Refunds
3
The Board adopted a refund resolution, which is incorporated by reference, related to 58
requests for motor vehicle property tax releases or refunds in accordance with North Carolina
General Statutes.
d. Applications for Property Tax Exemption/Exclusion
The Board approved three (3) untimely applications for exemption/exclusion from ad valorem
taxation for the 2008 tax year.
e. Advertisement of Tax Liens on Real Property
The Board accepted a report on the amount of unpaid taxes for the current year that are liens
on real property as required by North Carolina General Statute 105-369 and set March 18,
2009 as the date for the tax lien advertisement.
f. Central Orange Senior Center Custodial Contract
The Board approved the proposed custodial service contract with OE Enterprises, Inc. from
March 1, 2009 through June 30, 2009 and authorized the Manager to sign the contract.
Sales Contract Between the Visitors Bureau and the Hyland Group
The Board approved a contract between the Visitors Bureau and the Hyland Group, subject to
final review by staff and the County Attorney.
h. Bid Award: Phase 2 Justice Facility Renovation Asbestos Abatement
The Board awarded a bid to Environmental Holding Group of Morrisville, North Carolina in the
amount of $39,900 for asbestos removal and disposal from specific areas within the
Courthouse renovation area; and authorized the Director of Purchasing to execute the
necessary paperwork.
i. Orange County Landfill Sewer Dedication to OWASA
The Board approved dedicating a sewer utility line to the Orange Water and Sewer Authority
(OWASA) constructed to serve the Orange County Landfill and Animal Services Facility,
contingent upon final Attorney review; and authorized the Chair to sign.
L Resolution Declaring February 24 as Spay Neuter Day USA
The Board approved a resolution declaring February 24, 2009 as "Spay Neuter Day USA" in
Orange County and authorized the Chair to sign.
k. Schools Adequate Public Facilities Ordinance (Schools APFO) —Approval of
Corrected Membership and Capacity Numbers for Orange County Schools
The Board approved revised November 14, 2008 membership and capacity numbers for
Orange County Schools (OCS) which will be used in developing 10-year student membership
projections and the 2009 SAPFO Technical Advisory Committee Report.
I. UNC/Orange County Landfill Gas Agreement
The Board approved the final agreement establishing the Orange County/University of North
Carolina (UNC) Landfill Gas Recovery Project and authorized the Chair to sign.
VOTE ON CONSENT AGENDA: UNANIMOUS
5. Public Hearings-NONE
6. Regular Agenda
a. Acceptance of County Master Aging Report for 2007-2008 and Approve
Priorities for 2009
The Board considered reviewing and accepting the Orange County Master Aging Plan
Annual Report covering an eighteen-month period from July 2007 through 2008 and approving
priorities for calendar year 2009.
Department on Aging Director Jerry Passmore introduced the Advisory Board on Aging
Chair, Steve Lackey.
4
Steve Lackey said that the review before them was reviewed by the Advisory Board on
Aging and approved. He was available to answer any questions from the Board of County
Commissioners.
Commissioner Nelson asked about a statement that one of the priorities would require
redeployment of existing JOCCA nutrition funds. Jerry Passmore said that a decision was
made to move forward with the Department on Aging working with a Food Services Advisory
Committee to change the nutrition paradigm. He said that the goal is to buy local and go
green, and JOCCA has bought into this and is interested. There have been meetings for
awhile on this transition. This transition will be done in-house. The same people will be
served.
Gwen Harvey provided further clarification on how this operation will be done internally.
Several County Commissioners asked about the fiscal impacts of this. Jerry Passmore
said that no additional County funds would be needed.
Commissioner Pelissier asked about a risk that some services relying on UNC staff will
be cut and Jerry Passmore said that he has not received any word on any cuts from UNC.
Chair Foushee asked about the residents in Efland and Cedar Grove and the concerns
about transportation. She asked about the status of transportation from those centers to the
Central Orange location. Jerry Passmore said that this transportation is available.
Commissioner Jacobs referred to page 8, Housing and Shelter, Objective B-1: Expand
assistance in the retrofitting, repair, and maintenance of existing older adult homes. He said
that the County Commissioners had a conversation with the Social Services Board about this
issue and working together better to proportion resources with the urgent home repair program.
He wants to flag this. Laura Blackmon said that staff is proceeding and the management team
discussed it this morning.
Commissioner Jacobs made reference to page 10 (top), Objective C-2: Improve
Orange Public Transportation (OPT) transit services and the County's emergency disaster
transit provision for older adults. He asked about the status of having emergency shelters that
will accept pets. Staff will provide an update at a later time for this.
Commissioner Jacobs made reference to page 13 (top), Objective E-1: Provide
preventive community-based services which assist older adults in maintaining good health and
to age in place. He asked about the fees for the Sportsplex and if this was not already
underway. Jerry Passmore said that this was done at the Seymour Center and has been
expanded to the new center in Hillsborough in conjunction with the Sportsplex.
Commissioner Jacobs made reference to page 17 (top), Goal H regarding a legislative
agenda. He said that this is a good idea, but he would like to do it in an expedited manner. He
asked the Manager to coordinate with advisory groups that have legislative issues and bring
them all to the Board, since the deadline for bills is fast approaching. He asked the Manager to
send a directive to the department heads about these deadlines.
Commissioner Jacobs made reference to the consolidation of services from Efland and
Cedar Grove and said that he believes that people are moving amicably together, but he would
like to reach out to these communities and make sure that this program is a success. He
suggested reaching out to some of the ministers and civic organizations and inquiring. Jerry
Passmore said that he would do this.
Commissioner Gordon made reference to page 10 (top) and the transportation issue,
and suggested referencing the new route, which will be expanded in the Rogers Road area.
A motion was made by Commissioner Jacobs, seconded by Commissioner Hemminger
to accept the Master Aging Plan Annual report (mid-2007 through 2008) and approve the
priorities for calendar year 2009.
VOTE: UNANIMOUS
5
b. Memorandum of Understanding - Jordan Lake Partnership
The Board considered adopting a memorandum of understanding to join a partnership
of area local governments and water providers in a Jordan Lake water supply initiative,
including water supply planning, potential joint future allocation requests and a possible future
water intake and treatment facility and authorizing the Manager to sign.
Dave Stancil recognized some representatives of this partnership. He said that the
purpose of the partnership is all about collaboration and partnership. He said that the MOU is
about building on these regional approaches and the hope is that this will be a model. He said
that a lot of discussion came out of the drought of 2007-08. He said that the North Carolina
Division of Water Resources is very intrigued and encouraged about the possibility of local
governments and water providers in the region working together in a partnership to address
long-term needs and planning. Orange County currently holds an allocation from Jordan Lake
of one million gallons per day. He went through the MOU. The MOU creates a partnership
management team but not a policy team and the City of Durham has agreed to take the lead
for a fiscal contracting agent responsibility.
The primary anticipated functions of the Partnership are to engage in three activities or
Additional Projects (Item 5 of the MOU). It is notable that each of the three activities is at the
discretion of the partner and is optional. These are:
1. Regional Water Supply Planning Project — To develop a regional water supply plan
for Jordan Lake, including the gathering of information from Jordan Lake water
allocation holders on subjects such as water demand, conservation, supply sources
and future needs.
2. Jordan Lake Allocation Requests — Jointly prepared and coordinated allocation
requests to the NC Environmental Management Commission for allocations (or
increased allocations) from Jordan Lake's water supply. This may involve a common
letter request and/or specifically tailored requests from each partner related to their
needs. However, the requests would need to be consistent with the Water Supply
Plan.
3. Jordan Lake Western Intake Preliminary Planning Project — Study of the potential
capacity and associated intake and water supply facilities needed to access increased
water supply. This will include the preliminary engineering and cost information to
support allocation increases, and would be limited to members of the Partnership
interested in the joint capital project investment. Engineering and work beyond the
preliminary stage would require a separate agreement.
The MOU is a five-year agreement and may be terminated or extended by mutual consent.
Any jurisdiction may withdraw by written letter, as long as residual financial commitments are
satisfied.
Jordan Lake Partnership
January 27 Comments and Questions
January 27 Comment or Question Information from Staff
Process needs an elected official structure Comment transmitted to Partnership
6
for policy issues —too staff-driven facilitator and lead staff— potential
addition to MOU? Spell out more explicit
role for elected boards. May also be
addressed by interlocal agreement or
other existing joint committee mechanism
(please see below)
Need to address growth management and The proposed MOU is a technical
planning /water policy issues document built around water supply and
infrastructure planning, and may not be
the most practical place to address these
important issues. Several options to
address this topic may exist, including 1)
Create separate interlocal agreement with
appropriate jurisdictions as needed; and/or
2) work through existing TJCOG
development and Infrastructure
Committee for policy dialogue; or others
as the Board identifies.
Inter-basin transfers (IBT) should be One option to avoid the potential for IBT's
addressed and avoided if possible. is to indicate future service areas that are
within the Cape Fear (Jordan Lake basin)
and/or discharge wastewater within the
basin to avoid IBT. Staff will prepare an
issue paper on this topic for subsequent
discussion.
Role of City of Durham as lead entity Durham has indicated that it sees its role
as administrative lead and contracting
agent, and would not undertake
Partnership tasks or duties without the
consent of the signatories (and their
policy-making bodies). This could be made
explicit in the MOU through an additional
sentence?
David Stancil reiterated that the partnership was about the future and collaborative
relationships among the jurisdictions and water providers.
Commissioner Yuhasz asked about the City of Durham's lead role and its authority to
act. He is concerned that the City might get advice from the partnership that may be in
contrast to what the City wants.
Assistant Manager of Durham Ted Voorhees said that the City of Durham would view
its role as a fiscal and administrative agent. The thinking was primarily executing contracts
and making payments for the independent facilitator. There has been no thought about any
activities that would commit anyone in the group.
Commissioner Yuhasz said that he wants to make sure that whatever Durham is saying
on behalf of the partnership has in fact been agreed to by all members of the partnership. He
thinks that the wording allows that not to happen.
7
David Stancil said that the next step, the allocation request, is contingent on doing the
water supply plan. If a jurisdiction is interested in moving to the next level and they have not
participated in the water supply plan, it will be difficult to make a case.
Commissioner Nelson asked if there was some language that could be added to ensure
that the service area is included. Laura Blackmon said that her suggestion is to direct staff,
and this MOU is to set up the collaborative effort. The issues of each jurisdiction are not
addressed in the MOU.
Chair Foushee asked if the staff should bring back to the Board the possibilities of how
to avoid undesirable things in the inter-basin transfers. The Board agreed.
A motion was made by Commissioner Nelson to direct staff to bring back language for
the MOA that addresses the issue of how to avoid the issue of containment.
The motion failed for lack of a second.
Commissioner Jacobs said that Commissioner Nelson raises a good point and on page
11, the analysis from staff about what was discussed should be a focus of another effort and
not included in the MOU that addresses the issues and brings them back with more staff
analysis and recommendations. He said that he might be disinclined to support inter-basin
transfer, but he would rather not have a motion that pre-judges, but that staff should come
back with the pros and cons. The recommendation from the Manager is to approve the MOU
and direct staff to bring back more analysis on the other points.
Commissioner Gordon supports what has been said, but she is struggling with what it
means to sign the agreement at this point. She said that, in reading the agreement and then
in reading what the Orange County staff has said, it sounds like it would be better if some of
the additional language were in there, especially about the watershed planning. There is a
disconnect between statements concerning what would be acceptable and what is in the
agreement.
Laura Blackmon said that the intent of this agreement is for all of the entities to agree
to participate in some discussions with the three tasks.
Commissioner Gordon said that she would like to know what the Towns of Chapel Hill
and Carrboro are thinking. Mr. Voorhees said that he supported the County Manager's
description of how the City of Durham thinks it would operate —that the MOU would create a
space for the regional partners to discuss technical issues about how water supply planning
can go forward. If governments want to participate, then they can join in through this
instrument. He would expect all of the participants to get their guidance from their home
governments.
Commissioner Pelissier said that part of the problem is that the MOU says so many
things. She read from the second page, "Actions on project activities by the elected bodies of
each jurisdiction.." She said that it clearly says that there are no actions that would be taken
unless the elected bodies actually directed it. This makes her comfortable in that respect. She
is uncomfortable about the oddity of Orange County in that OWASA is the technical partner
here, but it serves mostly Chapel Hill and Carrboro, yet Orange County is discussing and
signing it as an elected body. She would like to focus first on having some sort of coordinated
group between all of the towns and the County.
Commissioner Nelson said that the issue of land use is a very important consideration
and the politics of water are intense. He said that he is having a hard time agreeing to
separate the land use from the water supply. Laura Blackmon said that these are not
necessarily on different tracks. Orange County has no leverage unless it is part of the group.
Commissioner Jacobs agreed with Commissioner Nelson and said that the two issues
cannot be separated. He thinks that there is a parallel effort to create a different MOU that
encompasses the issues.
8
Commissioner Pelissier agreed with Commissioner Nelson's concerns and said that the
problem they face by doing it altogether is the fact that staff can only do technical things and
cannot deal with land use. The elected officials must deal with land use. If the County is going
to sign the MOU, she thinks that the elected officials must start the political part and the land
use part right away.
Commissioner Gordon asked about the urgency of this and if it would be problematic
for the MOU to be crafted differently.
Dave Stancil said that Orange County has a lot of issues to consider. He does not
know whether all of the other partnership members are going to be as interested in this topic
as Orange County is. If more language is added, then there is a risk that it will not be
acceptable to some of the partners. There are some jurisdictions within this region that are
ready to pursue allocations now.
Commissioner Yuhasz said that it is important that Orange County has a seat at the
table. He said that Orange County staff is involved in these discussions and is aware of the
County Commissioners' concerns. He said that the County could sign the agreement and then
look at language modifications afterwards. He does not want to see the participation delayed
as a result of the concerns.
Chair Foushee agreed and said that there is no way that Orange County can influence
the decisions made unless it has a seat at the table.
A motion was made by Commissioner Jacobs, seconded by Commissioner Hemminger
to authorize the Manager to sign the Memorandum of Understanding and direct the Manager
and staff to pursue any needed interlocal discussions or agreements on growth management
and elected official policy oversight; with the stipulation that the additional interlocal
discussions or agreements on growth management and elected official policy oversight reflect
points 1, 2, and 3 on page 11; and include immediately engaging the municipalities of Orange
County; mainly Chapel Hill, Carrboro, and Hillsborough in discussing water resource planning.
VOTE: Ayes, 6; No, 1 (Commissioner Nelson)
Commissioner Jacobs asked about the leadership role the State is playing and Dave
Stancil said that there have not been recent conversations with the Division of Water
Resources. There has been a change in leadership, but they have been very supportive of
this idea of a regional partnership.
c. (formerly 6e). Alamance County/Orange County Boundary Line NCGS
Survey
The Board considered a report on the results of the North Carolina Geodetic Survey
(NCGS) and the public outreach and discussed strategies to resolve Alamance/Orange
Boundary line issues.
Laura Blackmon said that this item was deferred at the last work session.
Willie Best made a PowerPoint presentation.
ALAMANCE COUNTY—
ORANGE COUNTY
BOUNDARY LINE
ISSUES
February 17, 2009
9
Outline of Discussion
•How did we get here?
•What are we doing about it?
Outreach and Issues
•Next Steps/Proposals
1849 Line Description vs. Operational Zig-Zag Line Implementation for Tax Purposes
NCGS Survey
Southwest Orange County
South of NC 54
Northwest Orange County
Eliza Lane Area
REASON FOR MEETING
•History
—1849
—1970s
—1990s
—2008
•Preliminary Stage
—Why now?
—Letter and map to property owner
—FAQ
—Website
—Outreach meetings/Questions/Answers/Research
SEPTEMBER 3, 2008 - Hebron United Methodist Church
SEPTEMBER 4, 2008 - Mebane Arts Center
PROCESS USED TO RECONFIRM LINE
•Alamance County and Orange County
—Asked, by resolution, State NCGS to field locate 1849 line
State NCGS
(North Carolina Geodetic Survey)
—Used new technology and old reference points to field locate
—Formal Survey
WHAT COULD BE EFFECTS
OF PROCESS
10
TO CONFIRM AND STRAIGHTEN OUT LINE
•Possible Changes
—Orange to Alamance
—Alamance to Orange
WHAT COULD BE EFFECTS
OF PROCESS
•Services
—Schools
—Taxes
— Police
— Fire
— Emergency Services
—Voting
— etc.
NEXT STEPS
•Review and Discussion by Counties
—Joint Meeting February, March 2009
—With Commission discussion before public input?
•Legal Issues
•Formal Public Hearings to Determine Agreement
•Implementation Program *
•See specifics
•Effective Date
Implementation Program
Option 1 a
•Use NCGS Survey
—Accept NCGS field confirmation of 1849 line
—Notify all parties of forthcoming changes with specific effective date
Implementation Program
Option 1 b
-Accept NCGS field confirmation of 1849 line
- Notify all parties of changes with
a. undeveloped properties with specific date
b. developed properties change at time of
real estate transfer for certain service delivery
11
Implementation Program
Option 2
•Gerrymander line to reflect past taxing boundaries
•Resurvey line to create new boundary
Contact Persons
Orange County
—Willie Best, Orange County Assistant Manager
—Craig Benedict, Orange County Planning Director
—Steve Averett, Orange County Information Technology/GIS
Alamance County
—Clyde Albright, County Attorney
—Bruce Walker, GIS Manager
Commissioner Jacobs pointed out that this issue has been ongoing for years.
Geof Gledhill said that this predates any litigation and it originally arose when the
mapping staff and mapping systems realized there were problems with the line.
Commissioner Jacobs said that he has heard from people in Mebane about the costs of
moving the line. He would like some additional information on the costs of keeping the line the
same in the 9th Street area.
Willie Best made reference to the southeastern end and said that these residents
receive Orange County services, and if they are not allowed to stay in Orange County, then it
would be difficult to receive services from Alamance because of the creek that separates them
from that part of Alamance County.
Commissioner Yuhasz asked about the process for making that kind of shift in the line.
Geof Gledhill said that locating a disputed boundary would be done by the two Boards
of County Commissioners adopting resolutions recording the maps. There would be no
difficulty in changing the line if both boards agreed.
Willie Best said that the staff has had some outreach meetings and there are a small
number of people affected. There is also a website with information for the public.
Commissioner Gordon asked if the Manager's Office has talked with Alamance County
and Laura Blackmon said that she has met with Alamance County officials several times. The
outreach meetings have been held jointly. Each of the County Commissioners needs to
decide how to proceed at this point.
Commissioner Gordon asked for a list of points of negotiation with the pros and cons.
Willie Best said that there are a number of issues - schools, taxes, emergency services,
voting, etc.
Chair Foushee asked that the County Commissioners get the information from Willie
Best on hardcopy so it will be easier to follow.
Commissioner Jacobs said that supporting material is needed, especially about school
systems and interlocal agreements. He asked that this be articulated in a few bullet points
under each of the items.
Chair Foushee said that it is almost impossible to move forward with just this
information.
12
Laura Blackmon said that this was supposed to be a discussion at a work session to
begin with. She will provide this information to the Board of County Commissioners and will
confer with Alamance County in the meantime.
Commissioner Yuhasz said that he would like to see all of the slides in the packets for
next time. He would also like to see the data report listing and what was found.
Commissioner Pelissier said that she has no idea how the services are different in
Alamance County. She would like to know who would lose services, who would gain services,
how many children are in the school systems, and clarification on the pie charts in the abstract.
This item will come back with more complete information.
d. Federal Stimulus Package
The Board considered approving a list of projects for the Federal Stimulus
Appropriation Package and the resubmission of two projects for the Trans-HUD Subcommittee
to Congressman David Price's office.
Laura Blackmon said that it is not known how the money is coming down. The purpose
in providing the list was to show which projects were "shovel ready" for the stimulus money.
Items in the CIP were used. She thinks it is important for the Board to talk about the list and
prioritize the items.
Commissioner Gordon made reference to the transportation projects from DOT and
asked about the status of Orange County projects. She asked what Orange County could do
to put its own list into consideration. The Orange Grove pedestrian bridge should be on the
list.
Commissioner Jacobs agreed with Commissioner Gordon about the pedestrian bridge.
He does not know what happened to the request to DOT about funds allocated for planning for
Buckhorn Road improvements. This was the highest priority in the RPO. The State will ask for
money for 1-85, but he thinks Orange County should be asking for money for projects that it
has identified as highest priorities. Regarding the Efland sewer project, he thinks it would be
important to add that what Orange County is asking for, "expands and completes a project
begun with local and federal funds to address economic development and the needs of
predominantly low-income neighborhoods."
Commissioner Jacobs said that he remembers hearing for years about the lack of labs
at middle schools and he does not see science labs on the list.
Commissioner Hemminger said that the science lab project is very expensive and
would not be "shovel ready."
Commissioner Jacobs said that he sent around an email today of a New York Times
story about education funding, which indicated that there is flexibility for Governors to use
some of the money for school construction. Maybe the school boards could lobby for this.
Laura Blackmon said that she could keep a running list, and she will put the pedestrian
bridge on the list. She just wants to be ready.
Commissioner Gordon said that the TAC approved the priority list for Division 7, which
has specific projects. She suggested putting these on the list also.
Commissioner Jacobs said that he is comfortable with a rolling list. He asked that the
Manager email the list before it goes out.
A motion was made by Commissioner Jacobs, seconded by Commissioner Yuhasz to
accept the attached list of projects and the resubmission of the Orange County Value-Added
Agriculture Processing Center and the US Highway 70/Cornelius Street Incubator; along with
other projects that may be subsequently added for submission for the Federal Stimulus
13
Package funding, and that the County Commissioners be notified via email prior to the
submission of the list.
VOTE: UNANIMOUS
e. Information Technology Strategic Plan
The Board considered approving the Strategic Technology Plan as developed by
County staff and the Information Technologies Advisory Committee.
Chief Information Officer Todd Jones said that this plan is evolutionary and is formally
reviewed every two years. The document has a heavy emphasis on infrastructure to make
sure that there are stable servers, a stable network, stable PCs, procedures, and policies to
ensure the availability of these resources. He reviewed this document, which is incorporated
by reference.
Orange County Information Technologies
Strategic
Technology
Plan
November 2008
Todd E. Jones
Chief Information Officer
Orange County Information Technologies
With consultation from
the Orange County Information Technologies Advisory Committee
Revision History
Original version —August 2004
Established basic strategic direction for County. Approved by ITAC
1St major update — March 2006
Updated to remove accomplished goals and to include new web goals, new networking goals
and security initiatives. Approved by ITAC
2nd major update —April 2008
Updated to remove accomplished goals and to include new networking goals and application
initiatives.
3rd update — November 2008
Updated to include GIS strategic plans
14
GOALS AND OBJECTIVES
Orange County Information Technologies (OCIT)'s Mission Statement: To serve
Orange County citizens by creating, configuring and maintaining reliable and cost-
effective technical solutions for the provision of public service and the protection of
County information.
Public benefits
Public benefit is ultimately our only goal. OCIT must be able to justify all IT efforts
and expenditures in terms of advancing public benefit. This element of the
strategic plan must serve as the core of the plan, upon which all other efforts are
based.
Customer service
While our immediate customers are the Orange County government departments'
staffs, the citizens of Orange County are our ultimate customers. By providing
direct and efficient service to the various County departments, we serve the
public's interest. In addition to quick and thorough response to departmental staff
needs, we want to ensure that customers receive timely feedback on our progress
and have a firm idea of what they can expect from IT.
Cost containment
A critical element in ensuring public benefits is our containment of cost and
leveraging benefits of technologies. This includes the following points:
• All major applications should be chosen through a formal, yet scaleable
selection process. This process includes formal proposals and thoroughly
vetted requirements analysis of proposed technologies.
• OCIT must adhere to prevailing technology architecture standards from
which efficiencies of scale for support and maintenance can be realized.
• OCIT must reduce opportunities for malicious intrusion (viruses, worms,
spyware, hackers) to adversely affect operations and threaten the integrity
of County information. Concomitant with this cost containment for OCIT
resources is the need to ensure constituent departments are not also
adversely affected by these threats.
• OCIT must adopt Total Cost of Ownership as a critical part of the
cost/benefit analysis for all expenditures
Inter-departmental synergies
By maintaining a broad view of Orange County technology interests, OCIT can
identify:
• Technology redundancies between departments
• Opportunities for data sharing to enrich public service
• Areas of diverging technical architectures that would be costly to integrate
15
OCIT should work with the County Manager and BOCC to formalize technology
roles within departments and adopt a "dotted-line" or secondary reporting
relationship for these roles in the OCIT department
Data retention
The OCIT organization plays an essential role in ensuring County information is
preserved and accessible. The OCIT organization must standardize on the
following practices:
• Well managed data backup procedures
• Off-site storage of data
• Regular data restore audits to measure effectiveness of data retention
• Align retention schedules with public needs and prevailing records
retention laws
Business continuity
OCIT has a significant role in preventing disasters, and in helping Orange
County recover from disasters as quickly and efficiently as possible.
Components of this role include:
• Network security from intruders
• Disaster planning in coordination with EMS and other departments
• Identifying, cost-justifying and eliminating single points of failure in critical
systems and articulating needs to decision makers
• Exploring arrangements with peer governments and private sector vendors
for restoring essential services and data on temporary equipment
The OCIT organization will work with the Emergency Management organization to
develop a Business Continuity and Disaster Recovery Plan. This plan must cover
short term crises that temporarily interrupt the County's access to computing
resources, as well as long-term interruptions to County facilities requiring relocation
of County operations.
CURRENT STATE
Network
Approximately two thirds of our network is high speed fiber (100Mb) while the
remaining third is a combination of Frame Relay, DSL, Cable and some
dialup. The high speed portions of our network enable centralization of
servers, which in turn provides economies of scale for environmental
protection, centralized backups, security and maintenance. There is a clear
trend of reliability where we have been able to take advantage of
centralization.
16
Servers
Our servers are a combination of Dell, IBM and Compaq hardware, depending
on the vintage of procurement. These servers are configured to a variety of
operating systems, including Windows, a legacy AIX server and two Linux
servers. The average age of servers is approximately 3 years, with a few
critical servers working beyond their expected lifespan, posing a risk to
customer services.
Desktops
Desktops are predominantly P4 or better computers running Win2000 and
WinXP. They range in age from 6 years to new. Older computers are beyond
their expected lifespan and are no longer vendor supported. Further, these
older computers are often incapable of supporting newer security software
and additional enterprise applications.
Operations Support
The OCIT Operations staff provides the following services:
• Server maintenance, troubleshooting, upgrading and replacement
• Network maintenance, troubleshooting, upgrading and replacement
• Email system maintenance, troubleshooting, upgrading and replacement
• Desktop maintenance, troubleshooting, upgrading and replacement
• Help Desk function
Geographic Information Systems
Now a part of Information Technologies, the Geographic Information Systems
component of Orange County needs to be evolved to meet the analytical needs of our
constituents, our fellow departments and our elected officials.
Long term needs for GIS are to develop a richly detailed address-driven information
center on the website. This tool could provide myriad data points in response to a
single address. Crime statistics, school and political districts, recreational proximities
and many other data points could be provided.
Other capabilities to be developed include:
• Ability to search by sales specified by amounts, dates, and locations
(subdivision, etc.)
• Parcel linkages to a property record card
• Parcel selection based on a manually defined buffer with the capability to export
the selected attributes to an Excel spreadsheet
• Integrated multiple year orthophotography
• Selectable GIS view scale
• Oblique imagery integration
• Integration with NCOneMap (http://www.nconemap.com/)
17
• Full integration with Register of Deeds and Tax Collections
• Query, view, and get directions to Elections polling sites
• Correlate description of confiscated animals with location
• Crime reporting graphics (date, location, and types of offenses)
• Zoning information
• Custom queries to locate desirable properties for economic development.
Applications Development
The OCIT organization is also responsible for providing applications for all
Orange County departments. Historically, this has emphasized in-house
development of applications to meet specific needs of Orange County
departments. However, the recent industry trend is toward implementing
commercial off-the-shelf (COTS) software. This direction is predicated on
greater efficiencies and more powerful capabilities derived from COTS
software.
Currently, the specific duties of the applications analysts include:
• In house application development, support and enhancement
• Integration of commercial off the shelf products within current
business processes and technology architecture
• Assisting operations staff with nettlesome troubleshooting issues.
Some departments outside of IT have staff that program applications or
customize COTS applications to meet business needs. These development
activities typically do not follow standard development methodologies and
are highly dependent on the ongoing availability of the specific individual
resource who performs the coding. Efforts to provide technical backup to
these individuals are not always practical due to the lack of formal
development practices.
Business Analysis
In 2004, OCIT hired a system analyst to advance the business analysis
capability in OCIT. The duties of the business analyst role includes:
• Applying formal project management disciplines to major system
implementations and large-scale enhancement requests, focusing on
requirements management and scheduling.
• Consulting with departments to properly align their business practices
with available and potential technology solutions.
• Contract consulting with purchasing and legal departments, to ensure
vendor performance is measurable and contractually enforceable.
• Oversight of vendor and consultant activities
18
County Website
Orange County's current website is currently undergoing a major transition. The
original mid 90's design originally intended to accommodate a modest amount of
content. Over time, the amount of web content increased dramatically, now
including over 17,000 files and 2.2 Gigabytes of data.
With this increase in content and services, the design not evolved. The site is in the
final stages of providing some level of accessibility to non-English speakers or the
disabled. Additionally, changes have been made to provide powerful search
mechanisms for helping the public locate information easily and find related
services.
The site has been updated to largely eliminate individual departmental webpage
design, which had historically confounded attempt to portray Orange County as a
holistic set of public services. As the web information has grown in volume and
sophistication, Orange County Information Technologies has worked with
departments to evolve the website to accommodate this growth, resulting in
significant opportunities for advancing customer satisfaction.
OCIT STRATEGIC REQUIREMENTS
Operations Support
In order to increase overall system reliability, OCIT should strengthen the
operations area, in the following areas:
• Continued improvements to detailed metrics of support activities,
including tracking of uptime for critical services
• Continuously improved resolution times to issues
• Evolving controls on the use of desktop computers, so as to prevent
security exploits. These controls include the demotion of user
accounts from admin privileges, periodic audits of desktop-resident
applications and global patch management.
• Continued use of email filters for reduction of spam without
eliminating legitimate public inquiry
• Tracking the results of initiatives designed to prevent maintenance
issues, to gauge their effectiveness.
Application Development
The IT organization should continue its evolution from in-house application
development to managing the evaluation and implementation of third party
solutions. These commercial offerings, sometimes known as Commercial Off the
Shelf (COTS) programs are mature, fully featured and offer strong vendor
support.
19
In order to address this shift, OCIT needs to continue to evolve its expertise for
project management, including requirements analysis, contract evaluation, and
vendor management.
Some remaining enhancement and small-scale development will persist. These
enhancement activities should focus on current technologies, such as the
MicroSoft .net environment, java and Python.
Orange County needs to address application development that is performed by
departments outside of IT. The current lack of formal development
methodology creates a significant exposure for the County. This ad hoc
approach to software development produces application code that is difficult to
maintain and troubleshoot by persons other than the original developer. Should
that singular resource become unavailable, departmental processes could be
adversely affected, recovery time lengthy and cost of recovery significant.
Orange County must ensure that all development activities are conducted within
a framework of proven formal software development methodologies, including
full design documentation, regression testing, code review, release
management and a full life cycle support plan. With such a development
context in place, Orange County can ensure these business critical applications
are supportable beyond the availability of a single resource.
Business Analysis
Because of the recommended emphasis on implementing COTS applications,
there is a need for business analysis within OCIT. This business analysis
requires the adoption of new skillsets, which will become the underlying
methodology by which new technologies are researched and deployed.
Business Analysis methodologies should be formally established for major
system implementations and large-scale enhancement requests. Business
consultation skills should be developed within the applications team so that
departments' business practices can be properly aligned with available and
potential technology solutions.
Formal partnerships should be developed between IT, purchasing and legal
departments, to ensure vendor performance is measurable and contractually
enforceable.
CUSTOMER/CONSTITUENT SERVICES
Website Redevelopment
There is a strong need to redevelop the site to address the issues outlined in the
section entitled, County Website. Orange County IT is leading the effort to perform
a comprehensive redevelopment of the site. This effort must include creating a new
site which is more efficient for the public to find services, more efficient for
departments to manage their information, and should include instituting
mechanisms, such as Content Management Systems, to ensure ongoing
information growth is managed gracefully.
20
E-Government Initiatives
Along with the overall redevelopment of the Orange County website, new public
services should be made available on-line. There is a notable demographic
trend of Orange County as a computer-literate and computer accessible
community. Additionally there is a unique geographic separation between the
County seat and major population centers. This has meant a historical
frustration for the majority of Orange County citizens in conducting County
business.
Web technologies present an opportunity to address this long unmet need of
the citizenry. Web-based services enable the public to transact with Orange
County government at their convenience. It allows citizens to choose when and
where they conduct business with Orange County. At the same time, it reduces
staff time normally dedicated to directly interacting with the public. In turn, this
gives the staff more time to address complex issues in response to citizen
needs.
Credit Card Transactions
There is a growing need to accept credit card payments for Orange
County services. Given the prevalence of fee-based services, many
requests for governmental services could be completed on-line. One
critical dependency for all such fee-based services is the acceptance of
credit cards.
It is strongly recommended that OC implement a generic mechanism for
processing credit card payments through the web. The generic aspect is
critical so that new services can be brought on-line quickly and so that
processing through the finance department is efficient.
Rec and Parks Registration
According to industry research, on-line registration for rec and parks
classes and leagues provides a significant boost in enrollment. It is
strongly recommended that OC implement on-line registration for rec and
parks programming. As with other e-Democracy services, it should rely on
the generic credit card processing services.
Integrated Address Based Information Center
On-line land records functions have expanded significantly over the past
few years. The public can now obtain a wide variety of information directly
associated with land parcels. Still, there remain additional opportunities for
citizen information that can ultimately be tied to an address. For example
1. School districts
2. voting precincts
3. crime statistics
4. recycling service days
5. nearby parks
21
6. nearby public transportation
Subscription Services
Rather than rely solely on the public coming to our website for information,
Orange County IT wants to look at mechanisms for targeting audiences
and pushing information out as a service. Specifically, members of the
public may wish to have the County contact them with new developments
in their areas of interest, through a self-enrolling subscription service. For
example, realtors could subscribe to updates on zoning and land use
planning; contractors could subscribe to updates on inspection
information; physicians could subscribe to information on breaking health
department issues.
Orange County IT recommends developing subscription service
technologies to enhance citizen services. To control costs of producing
content, ongoing web content updates could be categorized and delivered
to the public via email.
INFRASTRUCTURE APPLICATIONS
There are important upgrades that must be made to Orange County's technical
infrastructure in order to ensure customer needs are consistently met.
Network Modernization Project
The high speed fiber that interconnects all of the major downtown Hillsborough
facilities, as outlined in the section titled "Network" on page 15, Network, has
enabled significant efficiencies of operation and flexibility in serving the public.
The benefits accrued by these initiatives include:
• Ability to serve public needs from a variety of locations, each interconnected
to a common database through high-speed fiber networking
• Flexibility to move County operations to and from various locations in the
event of an emergency
• Ability to share data across departments and locations, previously only
supported through cumbersome and time-consuming manual data transfer
• Overall increase in internet access, access to state systems and other
systems beyond the user's current physical location
• Ability to centralize server equipment, thus increasing our ability to protect
equipment from intrusion, disaster and environmental hazards
• Ability to leverage centralized data backup methods, thus increasing data
retention for archival information
Orange County has pressing needs for further network upgrades. Specifically:
22
Public Works
the current network connection to the Public Works facility is Frame Relay.
Support of their equipment is problematic due to environmental conditions. Their
servers are susceptible to lightening strikes and power outages far more often
than the more vigilantly protected central server facility Also, without high
speed fiber, we cannot deploy an enterprise SQL server to run their applications
with other SQL applications, thus saving costs, increasing reliability and freeing
up IT resources to reduce the need for additional positions in IT
Wireless Access Points
The increased use of mobile technology has provided significant efficiencies for many
Orange County departments. However, the lack of reliable network connectivity
from the field finds the County not fully able to realize the benefits of this
technology. Many field workers currently gather information in the field and
upload back into County servers when they return to the office, creating time
lags in the information's accuracy. Some field workers use mobile data
technology that interfaces with County servers through cell phone circuits, but
these solutions are costly, slow and impractical for many critical County
applications.
Information Technologies needs to investigate the deployment of Wireless
Access Points in the County. These points would allow mobile workers to
reconnect with the County servers to upload and download data throughout
their work day without having to come back into the office. These Wireless
Access Points would be in specific geographic locations, requiring mobile
workers to come into a designated parking areas for this synchronization.
Desktop Replacement Project
This program has been very well received by the Orange County staff, and it
has enabled OCIT to standardize on desktop computing environments.
The oldest machines in service are approximately 5.5 year old Pentium IV
machines. They are capable of running most County applications, however their
vintage prevents them from running the latest security programs, thus exposing
the entire Orange County network to malicious attacks. In some cases, they can
run security programs, but at the expense of slowing the computer down for
other work. Additionally, the older machines are beyond their life expectancy.
As such, we will see a marked increase in equipment failures, some of which
can be addressed only through the purchase of used spare parts available on
auction sites on the internet.
It is important that Orange County adhere to the 4 year PC Replacement cycle
that has been suspended for two out of the past five years.
23
Server Replacement Projects
Significant strides have been made in addressing the County's server
equipment. The average age of our servers is now 3 years. This upgrade of
our server equipment has resulted in more reliable infrastructure, increased
availability of critical programs and better performance of server programs.
Recommendations for servers include:
• Server replacement
It is critical that Orange County continue to follow its server replacement
program, for reasons similar to the PC replacement program. Server
replacements are perhaps even more critical than for desktops, as server
outages can have profound adverse affects that would be largely avoided by
a regular schedule of retirement.
• Server consolidation
Some of the newer releases of software allow for greater consolidation of
users onto a single server. In the case of email, past restrictions on the
numbers of supported users per server no longer exist. It is imperative that
OCIT pursue server consolidations. These provide for greater efficiency of
support as well as freeing up useful server hardware that can be used to
replace aging equipment
• SAN expansion
• The County's implementation of a Storage Area Network has
yielded significant benefits in managing the County's growning data
needs. The SAN is an enterprise level data respository that many of
the County operations use to store and maintain data. The SAN
allows the County to respond to storage needs on a more timely
basis, while reducing costs of server implementation.
The County should continue to expand the SAN as storage needs warrant.
Data Retention
See "Data retention" for information on data backup and recovery.
Security Initiatives
Orange County IT needs to develop a comprehensive network security plan.
While critical components are already in place, including:
• Firewall protection against intruders and inappropriate use
• Secure login policies with enforcement
• Spam filtering
• Email filtering of viruses
• Desktop virus protection
• Desktop controls and monitoring
24
• Secure off-site storage of backup media
• Server-level virus protection
These components have been developed in ad hoc response to various
emerging threats. The need for an overarching security plan is acute.
Orange County IT must evolve its security policy which accommodates growth
of applications, access and user needs, while anticipating the growing
sophistication of threats.
Disaster Recovery and Business Continuity
While several initiatives have been undertaken to react to a variety of disasters
(see section titled, Business continuity on page 15), there is no comprehensive
plan for ensuring critical technology systems are available during and after
disasters.
The IT organization must continue work with the Emergency Services
department to:
• conduct an audit of critical systems
• determine current exposure for ensuring availability of critical systems
during:
o short and long-term electrical failure
o short and long-term interruptions in internet availability
o relocation of services to emergency facilities
• determine plan for remote storage and retrieval of critical County
information
• evaluate methods for addressing the above findings, including:
o cost information
o partnerships with peer governments for support during localized
emergencies
o partnerships with vendors capable of providing interim solutions
during emergencies
Information Technologies should bring in an external security auditing firm, as
well as security consultants to enact network changes and policies to ensure the
evolution of security in proportion to growing security threats.
Enterprise Wide OCIT Standards
With the exception of the PC Replacement Program, Orange County's historical
approach to upgrading technology has been largely reactive. In addition,
application selections have involved IT as a final step in the purchasing process,
providing little influence other than an approval/disapproval for even large scale
applications.
25
This has resulted in a de facto architecture which has confounded efforts to
standardize on specific technologies, which in turn results in:
o A wide range of technologies for which OCIT must support, thus
expanding the scope of expertise (consequently diluting the depth of
expertise) to be covered by a size-constrained organization
o Few economies of scale in purchasing, maintenance and shared
componentry
o Few opportunities to architect cross-departmental data solutions
o Inability to pro-actively develop an over-arching technology plan
Orange County IT has effectively adopted a partner relationship with Purchasing
and Budget departments to develop a technology approval process that
requires forethought, planning and comprehensive analysis in order to most
efficiently manage County computing budgets and most effectively meet public
needs. This has required significant changes in the way departments investigate
technology solutions to their business challenges. It has also required that
departments change the way they plan for evolving business needs.
The results of this partnership have been technology purchases which are
consistent, more supportable, more aligned to enterprise needs and ultimately
less costly to the County.
Enterprise E-mail
Email has evolved from a useful communication option to the single most critical
technology to County operations. As such, its continuous availability is a top
priority for OCIT
The County's transition from Novell Groupwise to Microsoft Exchange/Outlook
now finds us in a more supportable, fully functioning environment. Information
Technologies will continue to manage and evolve the email system as a top
priority application.
FINANCIAL ACCOUNTING AND REPORTING
MUMS System Update
The Munis system has been successfully implemented within the Finance,
Budgeting, Payroll and Purchasing processes. The implementation into the
Personnel department continues, with future enhancements underway to address
functional gaps.
Munis also has proven to be easily integrated into other processes. For example,
financial transactions from various departmental applications can be fed into Munis
for fully automated financial processing.
We are currently using a 5 year old server for Munis that is running the Informix
database system. That server and database are in need of upgrading in order for
26
the County to be able to implement the newer versions of Munis and take
advantage of important new functionalities.
Information Technologies must upgrade the Munis environment to SQL and install it
on a newer faster server.
Property Information Management System
The County has relied on an internally developed software system for tracking and
managing land records, property valuation and payment data for 29 years. This
system has been modified and enhanced over the years to meet the County's
needs and has played an important role in ensuring the Assessor's office maintains
accurate valuations while helping the Revenue office maintain a high collection rate.
The legacy system, however, has been developed on what has become, over time,
a fundamentally antiquated computing platform. The underlying architecture makes
it difficult to integrate with more modern software, an increasingly important
requirement as the County moves toward enterprise systems for greater
efficiencies. Further, the expertise for maintaining the legacy system is increasingly
difficult to find and develop.
In order to prevent critical and revenue affecting disruptions to the County's taxation
system, the County must implement a modern tax assessment and collections
system. Work between the tax offices, Land Records, GIS, Planning and IT is
underway. It is critical the County complete this work and implement a new system
in 2010.
Central Permitting
The OCIT department is working with Planning/Inspections, Environmental Health
and the Fire Marshal to develop requirements for a system in which all permits
relating to a single development activities would be centrally reported and
managed.
This initiative has potential to greatly streamline the myriad permitting steps that
builders currently have to go through.
New software would also give the County the opportunity to migrate from a version
of permitting software that is no longer current, but highly customized. New
software would be able to adhere to our model of application support and
sustainability from which the current system is out of alignment.
Cost/Benefit analysis of OCIT
The OCIT organization has begun developing processes with Purchasing and
Budget departments to establish a broader and consequently, more accurate view
of technology expenditures.
27
We will evaluate the costs of technologies in terms of:
i. hardware costs
ii. software costs
iii. maintenance costs
iv. training costs
v. support costs
vi. training costs for users
vii. training costs for IT support
viii. supplies
ix. data storage and management costs
x. conversion costs
xi. downtime costs
xii. security costs
xiii. data retention and backup costs
xiv. network costs
xv. costs of generating and analyzing reports
We also work more closely with departments requesting funding to ensure they can
clearly articulate benefits for technologies. These benefits should be verifiable costs
and should be validated after the technology is in production.
These benefits can include:
i. Personnel savings — how many fewer human resources can be
dedicated to the same tasks
ii. New service offerings —what kind of new public services are available
with technology?
iii. Cost avoidance —what inevitable costs will be borne by not
implementing technologies?
iv. Public transparency—what kind of public access to public records is
promoted with technology?
v. Customer service volume — how many more citizens can be served?
vi. Customer service responsiveness - how much quicker can we respond
to citizen needs?
vii. Customer service breadth — how can we provide new ways to provide
customers service?
viii. Statutory compliance —what legal parameters can now be satisfied with
the use of the technology?
ix. Information synergies —what public benefits can be gained through
information sharing across departments?
28
Budget methodologies for IT project justification
The IT organization should work closely with the Budget department to ensure IT
Projects are properly scoped from a financial viewpoint. Further, follow-up audits
should be performed to ensure perceived costs and benefits are reviewed against
actual data. This will ensure the process is working correctly.
CRITICAL FUTURE USER APPLICATIONS
Constituent Request Tracking System
Orange County has no procedural mechanisms for tracking public requests for
services or information. Orange County's growth has outpaced our ability to
serve the public on an informal basis. OCIT will work with the County Managers'
office to implement a formal request tracking system.
Applicant Tracking System Upgrade
The Personnel department still relies heavily on page based (some paper, some
electronic) methods for advertising job openings and processing applications.
OCIT will work closely with the Personnel office to integrate a new system into
existing processes and technologies
EMS Communication System
As the EMS organization moves forward with its pursuit of a holistic
communications system, OCIT will work closely to ensure electronic data
sharing is a strong consideration for any system. The County has historically
viewed such communication systems as voiced-based. However, with voice
moving toward a data model, the distinctions between voice and data have
become irrelevant. OCIT will work to ensure the investigation evaluates the
broad spectrum of communication needs.
Commissioner Pelissier made reference to software in some departments that are not
well supported, and said that the last two pages describe automation of the departments
where there will be lots of paperwork. She asked if there are departments that need software
replaced that are not on the list.
Todd Jones said that some of them are there but not directly stated.
Commissioner Nelson asked for information on priorities and categorizing them in a
three- or five-year plan. Laura Blackmon pointed out that the last two pages have a priority list.
She said that there has been difficulty in adding new technology because there is no staff to
support it. The goal has been to move toward a more automated system.
Commissioner Nelson agreed about upgrading the website because nothing can be
done online on the Orange County website at this time. He thinks that this makes Orange
County look bad.
Commissioner Gordon said that she saw a list of needs but did not get a sense of what
the plan and the overall costs were.
Commissioner Jacobs said that this is more like a laundry list than a strategic plan. He
said that the list of expenditures for ten years is almost $7 million. He also sees no fiscal
constraint in this plan.
29
Commissioner Pelissier suggested a mechanism for feedback from the Board of
Commissioners.
7. Reports-NONE
8. Board Comments
9. County Manager's Report
10. Appointments
a. Commission for Women — New Appointment
The Board considered making one new appointment to the Commission for Women.
A motion was made by Commissioner Nelson, seconded by Commissioner Pellisier to
appoint Stephanie Poole, Sharon McDaniel, and Patricia Muhammad.
VOTE: UNANIMOUS
Commissioner Jacobs asked the Clerk to advertise because there are almost no people
from outside Chapel Hill.
11. Information Items-NONE
12. Closed Session-NONE
13. Adjournment
A motion was made by Commissioner Hemminger, seconded by Commissioner
Pelissier to adjourn the meeting at 10:35 pm.
VOTE: UNANIMOUS
Valerie Foushee, Chair
Donna S. Baker, CMC
Clerk to the Board
30
Orange County water supply reservoir water levels
Available information as of 3:00 PM, Thursday, February 12, 2009
Lake Orange
• Water level is full and spilling. Eno River Capacity Use restrictions have been lifted
since midnight on December 61h. Reinstatement of restrictions in not anticipated until
the beginning of the 2009 dry season.
• Water storage capacity is at 100% (475 million gallons)
• Approximately 141 days of water supply remaining (at Capacity Use specified release
rate).
• The Hillsborough gage indicates that the latest Eno River flows are at approximately 17
cfs (11.0 mgd). This flow represents a level that is approximately 24% of the historical
median flow level (70 cfs) for this day of the year.
• Orange Alamance has been operating its water plant five days a week (Monday-Friday)
with average withdrawals of 300,000 gallons per day.
West Fork Reservoir
• Water level is full and spilling
• Water storage capacity remaining is 100 %
• Approximately 368 days of water supply remaining (assuming Town's current 30 day
average water consumption rate (1.15 mgd).
• The Town of Hillsborough Town Board currently has no water use restrictions on its
customers in effect.
OWASA Reservoirs
Water level at Cane Creek Reservoir is full.
• Water level at University Lake is 0.5" below full.
• Total remaining water storage capacity is approximately 99%
• Approximately 496 days of water supply remain with no additional rainfall (at the current
30-day average daily demand [7.2 million gallons per day])
• OWASA's year-round water conservation requirements are in effect
National Weather Service/NOAA Regional Precipitation data (through 1/28/2009)
(inches above [+] or below [-] normal)
RDU Piedmont-Triad
-2.55" since January 1, 2009 -1.86" since January 1, 2009
-1.06" since February 1, 2009 -0.90" since February 1, 2009
Miscellaneous notes
The NC Drought Management Advisory Council drought map, last updated January 27, 2009,
indicates that all of Orange County lies within the area of the state characterized as
experiencing "abnormally dry" conditions, the least severe drought category.