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HomeMy WebLinkAboutAgenda - 04-26-1999 - 1Orange County Board of Commissioners Action Agenda Item No. Action Agenda Item Abstract Meeting Date: April 26, 1999 Subject: Recommended New Positions and Changes in Existing Positions Department: Personnel Attachment(s): 1999 -2000 Position Report (under separate cover) Public Hearing: (Y/1) Information Contact: Elaine Holmes, Personnel Director Telephone Numbers: - - ext. 2550 Hillsborough 732 -8181 Chapel Hill 968 -4501 Durham 688 -7331 Mebane 227 -2031 No Purpose: To receive a report on recommended new positions and requested changes in existing positions for 1999 -00 and to discuss any questions, concerns, and areas of support. Background: Under separate cover, the Board has been provided with the staff "1999 - 2000 Position Report" covering: ❑ The Manager's recommended new positions for 1999 -00, ❑ Requested changes in existing County positions, and ❑ Potential resources required related to two specific initiatives (expanded wastewater treatment program, innovation and efficiency). In follow up to last year's budget work sessions, the Board had decided to provide for an earlier budget work session on new position requests and requests for position changes to allow more time for Board questions and discussion of the position needs. To that end this work session has been scheduled for Monday, April 26. The agenda for the Board's April 26 work session provides for discussion of the recommended new positions, the requested changes in existing positions and potential resources related to two specific initiatives (expanded wastewater treatment program and innovation and efficiency). 1999 - 2000 Position Report Including • Recommended New Positions • Existing Positions - Requested Changes For Board of Commissioners Work Session April 26, 1999 1999 — 2000 Position Report For Board of Commissioners Work Sessions April 26, 1999 - Contents- Topic Page A. Recommended New Positions for 1999 -00 20 1. Recommended New Positions List with Costs 1 2. Individual Position Summaries Aging - OPT Receptionist 2 EMS — Paramedics 4 Health — Environmental Health Specialist 7 Health - Healthy Carolinians Coordinator and Project Manager 9 Human Rights and Relations — Civil Rights Specialist 13 Planning - GIS Technician 16 Public Works - Custodian for Skills Development Center 18 B. Existing Positions — Recommended Changes for 1999 -00 1. Explanation of Types of Requested Changes 20 2. Existing Positions List with requested changes and costs 21 3. Individual Position Request Summaries Arts Commission — Arts Coordinator 23 Child Support — Child Support Officer 25 EMS - Telecommunicators 27 ERCD and Planning - Planner I (Shaping Orange County's Future) 29 ERCD - Planning Technician (Water Resources) 32 Health - Office Assistant I 34 Health - Public Health Nurse /School Nurse 36 Health - Intensive Home Visiting Grant Positions 38 Human Rights and Relations — Administrative Assistant II 40 Human Rights and Relations — Civil Rights Specialist 43 Sheriff - COPSFAST Positions 45 Sheriff— Domestic Violence /Crisis Positions Social Services 46 - Child Protective Services Social Workers 48 Social Services - Social Worker I 50 Topic C. Potential Resources Required Related to Two Specific Initiatives 1. Expanded Wastewater Treatment Program 2. Innovation and Efficiency Page 51 51 Appendix 1— Requested, Not Recommended New Positions 54 Appendix 2 — Use of time limited status as compared to reduction in force 56 (pros and cons) Appendix 3 — Organization charts from approved budget for 1998 -99 for 58 departments with recommended new positions or requested changes in existing positions. jI: \peg99\report\repcont.doc April 22, 1999 r F-.� • Section A 0 Recommended New Positions For 1999 -00 0 • • • Recommended New Positions PPT Permanent Part-time PFT Permanent Full -time Footnotes 1 90% of salary, benefits, operating and start-up costs funded by Home and Community Care Block Grant 2 Reduction in overtime and temporary personnel. 3 50% of salary and benefits covered by grant funds 4 100% of salary, benefits, operating and start-up costs funded by grant 5 Additional EEOC revenue for 25 cases reimbursed at $500 per case 6 Revenue from map sales 7 Reduction in overtime and temporary personnel. 4 121199Newfinal ~ F New Position Annual Annual Position Annual One -time Off - setting Revenue or o 1999 -00 Position and position Cost Department Position Title FTE Type Salary Benefits Cost (Salary & Operating Start -Up Budget t Start -Up Cost After FY Benefits) Cost Costs Savings a (Net) 1999 -00 t e Aging/OPT OPT Receptionist 1 PFT $19,605 $6,765 $26,370 $520 $2,662 $26,597 1 $2,955 $2,689 EMS EMT Paramedic 3 PFT $81,726 $36,909 $118,635 $4,116 $30,750 $58,000 2 $95,501 $64,751 Health Environmental Health 1 PFT $35,637 $8,913 $44,550 $5,600 $4,792 $0 - -- $54,942 $50,150 Specialist Health 11ealthy Carolinians Coordinator 1 PFT $31,536 $8,381 $39,917 $2,434 $0 $21,122 3 $21,229 $21,229 Health ealthy Carolinians Project Manager 1 PFT $31,536 $8,381 $39,917 $6,104 $3,639 $49,660 4 $0 $0 Human Rts and Relations Civil Rights Specialist 1 PFT $31,928 $8,639 $40,567 $281 $3,596 $12,500 5 $31,944 $28,348 Planning GIS Technician 1 PFT $25,018 $7,532 $32,550 $2,170 $6,292 $500 6 $40,512 $34,220 Public Works Custodian for Skill Development Center 1 PFT $17,561 $6,567 $24,128 $2,000 $2,500 $5,000 7 $23,628 $21,128 Total New Positions 10 $274,547 $92,087 $366,634 $23,225 $54,231 $173,379 $270,711 $222,515 PPT Permanent Part-time PFT Permanent Full -time Footnotes 1 90% of salary, benefits, operating and start-up costs funded by Home and Community Care Block Grant 2 Reduction in overtime and temporary personnel. 3 50% of salary and benefits covered by grant funds 4 100% of salary, benefits, operating and start-up costs funded by grant 5 Additional EEOC revenue for 25 cases reimbursed at $500 per case 6 Revenue from map sales 7 Reduction in overtime and temporary personnel. 4 121199Newfinal ~ • Aging - Orange Public Transportation (OPT) Receptionist Request: Establish a new permanent full time receptionist (Office Assistant I) position that is 90 percent grant funded. Purpose: To handle the increasing number of transportation related telephone calls, including documenting and directing calls to appropriate staff, scheduling appointments, receiving payments, and verifying trip reservations and to free other staff to complete their responsibilities. Job Functions: ❑ Receiving and recording public and demand response (elderly /disabled clients needing door to door service) transportation requests and relaying these to the Dispatcher or Scheduler. ❑ Documenting and directing all transportation calls to appropriate staff. Scheduling appointments for the part time work first transportation specialist. Verifying transportation trip reservations with citizens. ❑ Relieve other staff members in responding to transportation inquiries and relaying information (Facilities Manager, OPT Scheduler, and Dispatcher) so that they can attend to their job responsibilities. Needs Addressed: ❑ The number of transportation related telephone calls has been steadily increasing and will continue to do so due to several factors including the work first transportation assistance mandate, expansion of the Elderly and Disabled Assistance program's demand response medical appointment service to include weekly essential service trips and the like. The chart below shows the current and projected OPT passenger trip growth. 1996 -97 1997 -98 1998 -99 Projected 19994 Estimated 2000 -01 Estimated 103,648 105,389 108,500 112,812 117,369 ❑ The Hillsborough Senior Center Facility Manager, OPT Scheduler, Dispatcher and other staff currently are answering transportation related telephone calls, making it difficult to attend to essential job duties, including outreach activities by the Facility Manager to support senior activities with the Friends of the Central Orange Senior Center. ❑ The grant - funded Hillsborough Facility Manager position is required to spend 3/4 of time coordinating events at the Hillsborough Senior Center, but, because of the need to answer transportation telephone calls, that position does not meet this requirement. A monitoring committee for this grant has stated that if this 3/4 -time requirement is not met, grant funding for the Facility Manager position and $13,000 for the Hillsborough facility may be withdrawn. Aging — OPT Receptionist ❑ There is a need to open more of the current human service routes to public ridership. 0 Outcomes: ❑ Because this position will free time of the OPT Scheduler, the Scheduler will increase OPT public ridership by expanding the number of current human service routes offering such ridership from eight routes to 12 routes (about 50 percent) and increasing the public passenger trips by 2,000 (from 4,000 to 6,000). • Because this position will free time of the Hillsborough Facility Manager, the Facility Manager will develop and promote senior center activities with the Friends of the Senior Center for Central Orange. Specific activities would include set up and monitoring of off site programs at the Sportsplex, Big Barn and Recreation and Parks Center such as bingo, line dancing, pot lucks, strength training, and other classes. On site the Facility Manager would be free to meet and encourage senior citizens participation in day trips, arts /crafts, gardening, cards and special wellness speaker programs. • Freeing the Facility Manager for the above activities also will secure the current grant funding for the Facility Manager position. Financial Impact: Annual Position Costs Annual One Time Offsetting 1999 -00 Position (Salary/ Benefits) Operating Cost Start Up Cost Revenue or and Start Up Cost Budget Savings $26,370 $520 $2,662 $26,597 $2,955 It is proposed the position be 90 percent grant funded and 10 percent County general fund. The offsetting revenue is an approved Home and Community Care Block Grant. Relation to Board Goal(s): Position relates to the Board's goal to maintain a comprehensive transportation planning process for Orange County and to seek transportation alternatives for citizens. Manager's Comment: The Manager plans to recommend the position be designated as a "Work First" position. This would mean the position would be opened for recruitment only to Work First participants and filled with a Work First candidate if a candidate can be identified with the capability to perform the job duties. Failing filling the position with a Work First participant, it then would be opened to recruitment under the County's normal recruitment process. I: \peg99\report\agrep.doc April 20, 1999 • 4 Emergency Management — EMT Paramedics Request: Establish three new q Permanent Full Time EMT — Paramedic positions. Purpose: Increase the level of service to citizens by increasing the number of on -duty paramedics, particularly during peak demand times, and reduce the current heavy overtime employee work schedules. Job Functions: ❑ Respond to medical and traumatic emergencies and other calls for assistance. ❑ Perform medical assessment, treatment, and referral or transport of patients. ❑ Maintain equipment, complete paperwork, and participate in required training. Needs Addressed: The needs leading to this request include the following: • There are periods of time when no paramedic is immediately available because all on- duty personnel already are involved in responding to or processing calls. • Often, the nearest available paramedic is at or just leaving UNC Hospital in Chapel Hill. The nearest paramedic then is out of position and is miles away from some calls. ❑ Presently each of the 14 paramedics works an average of 330 hours of overtime each year in order to provide necessary staff coverage. These needs remain even though EMS has increased paramedic availability by: ❑ Stopping dispatch of EMS to "unknown injury" vehicle crashes. ❑ Contracting out convalescent and non - emergency ambulance transportation. ❑ Withdrawing EMS service provided to northern Chatham County. ❑ Implementing referral and treat on -scene options for paramedics to reduce transport needs and patient contact time. Outcomes: In summary, the three additional positions will: ❑ Increase the number of emergency calls in which a paramedic arrives on the scene within 10 minutes or less by 1,200 calls each year. Presently a paramedic arrives on the gMgrgwcy scene within 10 minutes 75 percent of the time. With the additional staff, EMS will have a parame is on the emergency scene within 10 minutes 90 percent of the time. 5 EMT - Paramedics ❑ Reduce by 60 percent the number of emergency calls in which citizens wait more than 10 minutes for a paramedic. Presently 25 percent of emergency calls involve more than 10 minutes waiting time. With the additional staff this will be reduced to 10 percent of calls. ❑ Reduce the annual overtime hours worked by paramedics from an average of 330 hours each to an average of 170 hours each and through this reduce annual overtime expenditures by $58,000. (See below.) This chart below shows current and estimated paramedic response, both with and without the proposed new paramedic positions: 100% 90% 50% 70% V 00% `o ao 50% 9 c e 40% 30% 20% 10% 0% Paramedic Response for Life - threatening EMS Calls (non- emergency calls are not Included) Less than 10 Minutes 11 to 15 Minutes Greater than 15 Minutes Customer Waiting Time (Dispatch to Arrival) Financial Impact: (for the three positions) ❑Current (1 998) 13 With � Proposed Positions NWithout Proposed Positions Annual Position Costs Annual One Time Offsetting 1999 -00 Position (Salary/ Benefits) Operating Cost Start Up Cost Revenue or and Start Up Cost Budget Savings $118,635 $4,116 $30,750 $58,000 $95,501 The proposed fund source for the new paramedic positions is the County general fund. The offsetting budget savings is a reduction in overtime costs of $58,000 that would be realized by the addition of the three positions. The start up costs include about: ❑ $19,250 for one LifePak 12 -lead ECG Monitor /defibrillator/ pacemaker with accessories, ❑ $3,000 for one complete package of paramedic Advanced Life Support medical equipment, • • • EMT - Paramedics • o $2,500 for portable radios (walkie - talkies) and v $6,000 for radios and vehicle equipment to convert two off -line Sheriff's cars into paramedic response vehicles. Relation to Board Goal(s): The EMS system in Orange County is focused on achieving the goals established in the EMS Strategic Plan. In 1996, the Board of County Commissioners endorsed this plan. Two main goals of the plan are to: (1) Enhance the level of patient care and improve patient outcomes and (2) Reduce the number of unnecessary transports. The EMS Advisory Council has consistently worked to maintain these goals and recommends the establishment of these positions as essential to maintaining reliable emergency paramedic call response in Orange County. I: \peg99 \ems \para.doc April 17, 1999 • Health — Environmental Health Specialist • Request: Establish a new permanent full time Environmental Health Specialist position. Purpose: To reduce the waiting time required for soil/site evaluations and issuance of permits for construction, repair and operation of septic systems. Job Functions: ❑ Conduct soil/site evaluations of properties under consideration for development with on— site septic systems. ❑ Issue permits for properties that are approvable to authorize the installation or repair of septic systems. ❑ Complete final inspection of new and repaired septic systems. ❑ Re- inspect certain septic systems and other state permitted wastewater systems. ❑ Investigate complaints from citizens regarding septic systems. Needs Addressed: ❑ The current waiting period for soil/site evaluations is an estimated average of 19 business days between receipt of the application and the initial site visit. The time between the initial site visit and issuance or denial of the permit is an average of 3.6 business days. In total, the average time between application receipt and permit issuance or denial is 22.7 business days. ❑ Timeliness of service for soil/site evaluations and issuance of permits has been and continues to be a significant customer service issue. ❑ The table below shows several workload indicators in the areas of septic system inspections. Indicator 1996 -97 1997 -98 Projected 1998 -99 Projected 1999 -00 Site Evaluations 779 659 645 710 Septic Permits 447 591 535 525 Septic Approvals 1 550 473 545 600 Reinspections 1 175 1 162 1 182 1 225 Outcomes: With the addition of this position, Environmental Health will reduce the waitin g times for the septic permitting process by about 30 percent as shown below: 8 Health — Environmental Health Specialist ❑ Reduce the waiting time for initial soil/site environmental health inspections from an • average of 19 business days to 13 business days. ❑ Reduce the waiting time between the initial inspection and issuance /denial of a permit from an average of 3.6 business days to 2.5 business days. ❑ Reduce the total average time between receipt of the application and issuance or denial of the septic permit from an average of 22.7 business days to 15.5 business days. ❑ For comparison, Environmental Health surveyed nine other Counties to assess the average response time for septic service. The counties surveyed were: Alamance, Cabarrus, Caswell, Chatham, Durham, Granville, Person, Pitt, and Wake. Those survey averages are shown below along with the present and projected Orange County averages. Service Present Projected Orange Nine County Survey (Average Business Days Orange County with Position Average Between) County Addition Application receipt and initial 19.1 13 10 soil/site evaluation $4,792 $0 $54,942 Initial soil/site evaluation and 3.6 2.5 2.5 permit issuance or denial Application receipt and 22.7 15.5 12.5 permit issuance or denial Financial Impact: Annual Position Costs Annual One Time Offsetting 1999 -00 Position (Salary/Benefits) Operating Cost Start Up Cost Revenue or and Start Up Cost Budget Savings $44,550 $5,600 $4,792 $0 $54,942 It is proposed the new position be funded from the County general fund. The startup costs include a personal computer, mobile radio, and office furniture. The operating costs include motor pool expenses, departmental supplies, telephone, training and the like. Relation to Board Goal(s): The proposed position does not relate to a specific Board of Commissioners' goal. I: \peg99\report \ehrep.doc April 20, 1999 �J • Health — Healthy Carolinians Coordinator . and Health Education Project Manager tcequest: i o establish two new permanent full time Health Educator positions to serve as Healthy Carolinians Coordinator and Health Education Project Manager in the Health Department. rurpose: 1 o staff and fully implement the Healthy Carolinians Initiative and, through this, to improve the health of Orange County citizens. .pop runcnons: Healthy Carolinians Coordinator ❑ Plans, leads, and manages the Healthy Carolinians initiative that is designed to improve the overall health of Orange County citizens. ❑ Manages and coordinates the activities of existing committees which are composed of health care advocates and providers. (Committees and providers are primary deliverers of services.) 0 ❑ Formulates and carries out evaluation plans for each activity undertaken, including activities of non -profit agencies that receive county funding to deliver health services. ❑ Seeks out grant opportunities and develops grant applications. ❑ Analyzes and compiles data on health indices and goals for "State of Orange County" Health Report. ❑ Develops and communicates reports on Healthy Carolinians goals and status. Health Education Project Manager ❑ Delivers directly priority health education programs such as those on child abuse prevention, preventing teen pregnancy, injury prevention, fitness, and smoking cessation. ❑ Implements programs with partner agencies on pregnancy prevention, substance abuse prevention, tobacco use prevention, increased use of existing health education programs and the like. (See outcomes.) ❑ Analyzes effectiveness of health education programs. . Needs Addressed: ❑ Provide staff for the Healthy Carolinian Initiative to improve the overall health of Orange County citizens. As a result of a community -wide assessment and a community -wide priority setting process, the Healthy Carolinians Initiative established high priority areas 10 Health- Healthy Carolinians that need to be addressed to improve the overall health of Orange County citizens. These • areas fall into two broad categories: ✓ Preventive services - This embraces goals for reducing the occurrence of cardiovascular disease, cancer, substance abuse, and injuries by altering or improving the delivery of preventive services. ✓ Needs of children - This embraces goals for preventing teen pregnancy, child abuse, and substance abuse (tobacco, alcohol, and illegal substances). ❑ Currently Health Department staff is performing some of the work on an ad hoc basis as time is available and by working overtime, but this does not yield sufficient time to accomplish the initiative and the desired outcomes. Outcomes: By July 2000: ❑ Develop fully evaluation plans for all Healthy Carolinians strategies undertaken. ❑ Reduce the number of smokers in Orange County by about 3,000. That is, reduce the smoking rate in the Orange County population from the current 28 percent to 25 percent. ❑ Increase the number of Orange County citizens who engage in regular exercise by about 2,000. That is, increase the regular exercise rate in the population from the current 40 percent to 42 percent. ❑ Determine the number of citizens currently participating in existing nutrition, fitness and substance abuse programs and increase the number of citizens participating by 25 percent. ❑ Increase the number of citizens who have had a routine medical check up in the last year by approximately 1,000. That is, increase the routine medical check up rate among Orange County citizens from the current 70 percent to 80 percent. • Determine how many Orange County day care providers currently have training in recognizing and preventing child abuse and increase that number by 10 percent. • Conduct the Youth Risk Behavior Survey in both school systems to assess levels of substance use and sexual activity and develop specific intervention plans targeted at specific behaviors. ❑ Develop and coordinate an "interagency case management group" to assure that the estimated 2,000 children ages 10 -18 at risk for substance use, child abuse, or sexual • activity are in a currently existing mentoring or support program. Health - Healthy Carolinians 0 By July 2001: • ❑ Through the Healthy Carolinians initiative, coordinate services among community agencies and have at least five documented examples of this result. ❑ Assure that all County funded non -profit agencies that deliver health services related to Healthy Carolinian goals have evaluation plans that reflect progress toward Healthy Carolinians goals. By 2002: ❑ Implement three private /non -profit health initiatives resulting from the efforts of Healthy Carolinians such as a joint asthma initiative by UNC Hospitals, Blue Cross and Blue Shield, the two school systems, and the Health Department. ❑ Establish two public /private partnerships focusing on long -term health strategies resulting from the efforts of Healthy Carolinians such as development of low -cost health insurance for uninsured populations or development of a community -based minority health initiative. Financial Impact: (for both positions) Annual Position Costs Annual One Time Offsetting 1999 -00 Position (Salary/Benefits) Operating Cost Start Up Cost Revenue or and Start Up Cost Budget Savings $79,834 1 $8,538 $3,639 $70,782 $21,229 It is proposed that 50 percent of the Healthy Carolinians Coordinator position and associated operating costs be funded by the County general fund. The remaining 50 percent of this position will be funded by a combination of community partner, grant, or state sources. The University of North Carolina at Chapel Hill has indicated that it will fund 25 percent of this position for three years. The Health Education Project Manager position, start-up and operating costs will be 100 percent grant funded. UNC Hospitals already has submitted a grant to the Duke Endowment for the support of this position including operating costs and start-up. This particular grant will fund this position for two years and after that time period it is anticipated other grants will be available. Relation to Board Goal(s): The Board of Commissioners has discussed the Healthy Carolinians Initiative and will decide in April whether it will or will not go forward as a Board adopted goal. 11 12 Health- Healthy Carolinians Manager's Comment: The Manager is recommending that one half of the cost (.5 FTE) of the Health Carolinians Coordinator be County funded and the remainder of the positions' cost (1.5 FTE) be funded by outside sources. County support for these two positions in the form of general fund support for 50 percent of one position is viewed as "seed" money for the Healthy Carolinians Initiative. With this start-up money and the outside resources, it is expected that the initiative will be able to show what can be done with dedicated full -time staff. The partners in this effort have shown their willingness to support the cost of this initiative through one -time funding of special events and projects and, for the coming year, with a longer -term commitment to staff and programming. Depending on the outcomes and goals, it is anticipated that the County will be asked to support the cost of at least one full -time position at the end of the first year and perhaps the cost of a second position by the end of year three. I:\perg99\report\hcrep.doc April 17, 1999 • • r� Human Rights and Relations — Civil Rights Specialist 13 Request: Establish a q new permanent full time Civil Rights Specialist position. Purpose: To improve the services provided to the community by significantly reducing the time required to complete review of discrimination cases, increasing technical assistance to business and individuals and expanding efforts to foster positive human relations in the community: Job Functions: ❑ Provides intake, investigation and resolution of discrimination complaints in employment and housing. ❑ Conducts training sessions on equal employment, fair housing and public accommodation practices for businesses and individuals. ❑ Develops programs for the Human Relations Commission, Commission for Women and other targeted populations. Needs Addressed: ❑ There has been an increase in the number of discrimination complaints received and in the average time required to complete complaint intake, investigation and resolution for discrimination complaints. ❑ Because of the time required to respond to discrimination complaints, Human Rights and Relations' effort in providing technical assistance to businesses and educational programs in the community regarding equal employment, fair housing and public accommodation practices has been limited. Also the department has been limited in developing activities and programs for the Human Rights and Relations Commission and for the Commission for Women on issues that affect women. Outcomes: With the addition of the new Civil Rights Specialist position, Human Rights and Relations will: By June 30, 2000 ❑ Reduce the average time from receipt of a discrimination complaint to resolution of that complaint from the 273 days in 1998 -99 to 180 days by the end of 1999 -00. ❑ Increase technical assistance to businesses by conducting 12 training sessions on topics such as employment discrimination for businesses. 14 Human Rights and Relations - Civil Rights Specialist ❑ Conduct 12 training sessions on fair housing for Orange County housing providers. 0 ❑ Provide educational programs on equal employment, fair housing and public accommodations to 10 citizen community groups or non - profit organizations. ❑ Coordinate a Family Law series of four workshops (one per quarter) on issues affecting women in Orange County. ❑ Coordinate and complete a wide range of activities in support of women in Orange County including an updated report on the status of women and reviewing available resources for low to moderate income women and families who do not qualify for social services and are in temporary and catastrophic financial crisis. o Coordinate four community dialogue interactions through activities such as "listenings ", fireside chats, and focus groups, including promoting community dialogue with the Orange County Hispanic — Latino population. In summary, with the new position proposed, the department will achieve the projected work results shown for fiscal years 1999 -00 and 2000 -01. Financial Impact: Annual Position Costs 95/96 96/97 97/98 98/99 99/00 00 /01 Measures Actual Actual Actual Projected Projected Projected Complaints 9 66 80 80 100 125 filed Complaints 3 27 78 35 80 85 closed by staff Complaints 0 0 0 2 5 7 forwarded to Judicial System Average time 150 days 210 days 286 days 273 days 180 days 150 days for resolution Number of 8 24 8 12 34 60 Presentations/ workshops Financial Impact: Annual Position Costs Annual One Time Offsetting 1999 -00 Position (Salary/ Benefits) Operating Cost Start Up Cost Revenue or and Start Up Cost Budget Savings $40,567 $281 $3,596 $12,500 $31,944 The proposed fund source is the County general fund. Offsetting revenue will be received from HUD and EEOC based on the number of cases that are completed, up to the number of cases for which they have agreed to provide reimbursement. EEOC reimburses at $500 per completed case. HUD reimburses at $1,700 for each completed case. The offsetting revenue projected for 1999 -00 takes account of the recruitment and initial training required for the • Human Rights and Relations - Civil Rights Specialist 40 position that will impact on the number of completed cases. The revenue estimate is based on EEOC reimbursement for 25 cases at $500 per case. The start up costs include a personal computer, telephone and office furniture. Relation to Board Goal(s): Not related to a specific Board goal. I: \peg99\report\hrcrsrep.doc 4/20/99 • 15 171 � ]l 16 Planning — GIS Technician • Request: Establish a new Permanent Full Time GIS Technician position. Purpose: To create, update and maintain a comprehensive shared data base for GIS analysis and mapping and to complete GIS presentations and analysis in support of Board of Commissioners goals. Job Functions: ❑ Reconcile, verify and enter data updates to the GIS data base including addresses, subdivisions, new development and other changing attributes. Assure that a current, accurate data base of planning related information is maintained. ❑ Compile GIS analyses of information such as patterns of new development and the like. ❑ Develop GIS presentation information for Board of Commissioners, Planning Board and other public meetings including maps and analyses. Needs Addressed: ❑ Currently there is a backlog of subdivision addressing system updates, including over . 16,000 addresses that need to be verified and interfaced with the county -wide system. Staff time has not been available to maintain the data base on a current basis. ❑ When the database is not current it does not support the information needs of Planning, Environmental Health, Land Records, Tax Assessor, Schools or the Board of County Commissioners, among others. ❑ The use of GIS in land use analysis is increasing and GIS needs to be used to a much greater extent in support of Board goals such as in analyzing development patterns and creating scenarios of development impacts and alternatives. Outcomes: ❑ Update and maintain a current, timely subdivision addressing system data base. This is the base geocode or platform on which other government information is layered. Through this support the use of the data base: ✓ For policy analysis such as adequate public facilities and transfer of development rights, among others. ✓ For Board goals as outlined below. • ✓ By other Coun ty departments such as Environmental Health, Land Records, Tax Assessor and other agencies such as schools and towns. 17 Planning — GIS Technician o Free time for the senior GIS Coordinator to work with the Planning Director on analyzing is regulatory changes through computer applications and to assist the planning staff on development proposal presentations to the governing boards. Financial Impact: Annual Position Costs Annual One Time Offsetting 1999 -00 Position (Salary/ Benefits) Operating Cost Start Up Cost Revenue or and Start Up Cost Budget Savings $32,550 $2,170 $6,292 $500 $40,512 The proposed fund source is the County general fund. There is a minor revenue offset by the sale of maps. The operating costs cover telephone, supplies, duplicating, training and the like. The start up costs cover the purchase of a GIS workstation (estimated cost $5,000), telephone installation and computer furniture. Relation to Board Goal(s): Adequate Public Facilities and Phased Growth: A school adequate public facilities ordinance requires a high degree of data transfer among the Towns, County and school boards that has to be geocoded into a county wide plan for analysis. Analysis of IM pacts of Growth and Development: This position will enable Planning to • y P p p g create scenarios of different development proposals and their impact such as cost of services depending on location and value of household. Sustainability: Assist in land value analysis to direct various land uses to appropriate areas where services can be provided economically. Innovation and Efficiency: Development of a data base that can be shared and used by others reduces duplication of effort, time spent on data base problem solving/error correction and provides the capability to be proactive in addressing changing conditions. Communication: This will enhance understanding and communication by showing through maps and other graphic presentations the impact of complex regulations. I: \per99 \gisrep.doc April 20, 1999. • • 18 Public Works - Custodian for Skills Development Center Request: Establish a new q permanent full time Custodian position. Purpose: To provide cleaning services to the new Skills Development Center. This is a high visibility facility that will be widely used by the public. Because of the facility purpose, it has extended hours and dual use classrooms that increase the cleaning requirements. Job Functions: ❑ Clean/sanitize rest rooms and replenish supplies twice a day based on usage. ❑ Clean floors, doors, walls, woodwork, fixtures, lights and other interior surfaces. ❑ Dust furniture, windows, files and the like. ❑ Collect trash from waste receptacles. Collect trash and debris from sidewalks and steps at building entrances. ❑ Strip and reapply floor finish to hard surfaces. Vacuum and steam clean carpets. ❑ Provide limited building security, particularly in the evenings and at closing. Needs Addressed: ❑ Completion of the new Skills Development Center in January 1999 has increased the total square footage serviced by Orange County custodial staff by 13,200 square feet; that is from 306,300 to 319,500 square feet. ❑ Staff has been servicing the Skills Development Center in overtime hours and through use of temporary staff, but this does not provide for the level of service needed to maintain the Center as full operations get underway. ❑ Public Works distributed a Request for Proposals to outsource custodial services for the Center because of its geographically separate location from other facilities. This did not demonstrate significant savings over adding a new position. The lowest bid received was about $3,000 less than the County cost, including the County first year start up cost for equipment of $2,500. The contractor did not agree to pay the County's recommended living wage of $8 an hour. Outcomes: • ❑ Maintain the Skills Development Center and allow citizens to learn and use the Center's services in a clean, quality environment. ❑ Provide some building security in the evenings and at closing. 19 Public Works - Custodian ❑ Assure the Center cleaning staff receives a living wage of at least $8 an hour. ❑ Maintain the average square footage per Custodian at the current level of about 21,300 square feet. Financial Impact: Annual Position Costs Annual One Time Offsetting 1999 -00 Position (Salary/ Benefits) Operating Cost Start Up Cost Revenue or and Start Up Cost Budget Savings $24,128 $2,000 $2,500 $5,000 $23,628 It is proposed the position be funded from the County general fund. Public Works proposes to offset $5,000 in the position cost by budget savings in overtime and temporary wages. The operating cost is for custodial supplies. The start up cost is for custodial equipment. Relation to Board Goal(s): The proposed position relates to the Board's goal of developing and implementing the Skills Development Center. I: \per99\report\pwcusrep.doc April 20, 1999 • • Section B � Existing Positions — Recommended Changes For 1999 -00 0 0 Existing Positions — Recommended Changes for 1999 -00 • In summary, changes are proposed that impact 19.8 existing County positions. For information, outlined below is an explanation of the types of recommended changes for existing positions found in this report. 1. Time Limited Positions Of the 19.8 positions, 11 of the requests relate to the position's time limited status. Two types of changes are represented in the requests: ❑ Extend the position's time limited status. This involves 4 positions. For example, the position has an ending date of June 30, 1999. It is requested that the time limited status continue and the position's ending date be extended to June 30, 2000. ❑ Convert the position from permanent time limited status to permanent with no fixed time limit; that is, the position would become a regular permanent position. This involves seven positions. For example, the position is time limited with an ending date of June 30, 1999. It is requested the position be changed to a regular permanent position with no ending date. 2. Change from Grant Funded to County Funded Position The position has been established to be funded from grant funds. Those grant funds are ending and it is requested the positions be continued based on County funding. This involves 5.5 positions. For example, the position was established to be funded from the COPSFAST grant. Those grant funds are ending and it is proposed the position be funded with County funds. 3. Increase in hours for a Permanent Part Time Position The position presently is permanent part time and it is requested that the position's . authorized hours be increased on a continuing basis. This involves 3.3 positions. For example, the position is permanent part time 20 hours and it is requested the hours increase to 30 hours. As another example, the position may be permanent part time 30 hours and it is requested that it be increased to permanent full time (40 hours). I: \peg99\report\postyp.doc April, 19, 1999 20 • 0 0 Existing Positions - Proposed Changes for 1999 -00 N r Additional Budget Required Currently Budgeted for Change Annual Net Position Additional Additional Net Additional Department Position Title Proposed Change Present Proposed Net FTE Salary Sala Benefits Position Cost Off - setting Cost to Orang Position Offsetting Annual FIE FTE Change (Salary & Revenue County Budget Revenue Budget Benefits) Required Required Arts Arts Coordinator Increase from 20 to 30 hours 0.50 0.75 0.25 $13,124 $5,767 $18,891 $0 $18,891 $7,487 $0 $7,48 Commission per week Child Support Child Support Convert time limited to 1.00 1.00 0.00 $28,962 $6,067 $35,029 $23,119 $11,91 $ $ $ Officer/Location Snecialiqt permanent EMS Telecommunicator I Convert time limited to 1.00 1.00 0.00 $ $0 $ $ $ $34,347 $ $34,34 permanent EMS Telecommunicator I Convert time limited to 1.00 1.00 0.00 $0 $ $ $ $ $34,347 $ $34,34 permanent ERCD Shaping Orange County's Convert time limited to 1.00, 1.00 0.00 $31,535 $6,399 $37,934 $16,312 $21,622 $16,312 $5,437 $10,87 Future Project Planner permanent and reassign to Plannin by 12 -31 -99 ERCD Water Resources Extend Time Limited from 6- 0.50 0.50 0.00 $11,766 $5,832 $17,598 $ $17,59 $0 $ $ Technician 30-99 to 6 -30-00 Health Office Assistant I Increase from 30 to 40 hours 0.75 1. 0.25 $19,944 $6,683 $26,627 $26,627 $7,579 $ $7,57 per week Health Public Health Increase from 32 to 40 hours 0.80 1.00 0.20 $25,204 $5,515 $30,719 $0 $30,71 $6,448 $0 $6,44 Nurse/School Nurse per week Health Office Assistant II Extend Time Limited from 6- 0.50 0.50 0.00 $10,291 $5,401 $15,692 $15,692 $ $ $ $ 30-99 to 6 -30-00 Health Public Health Nurse I Extend Time Limited from 6- 1.00 0.00 $31,928 $8,192 $40,120 $40,12 $ $ $ 30-99 to 6 -30-00 Health Social Worker II Extend Time Limited from 6- 1.00 1.00 0.00 $28,961 $7,809 $36,770 $36,77 $ $0 $0 $ 30-99 to 6 -30-00 Health Social Worker I Extend Time Limited from 6- 1.00 1.00 0.00 $26,270 $7,462 $33,732 $33,732 $ $ $0 $ 30-99 to 6 -30-00 Human Rights Administrative Assistant Increase from 30 to 40 hours 0.75 1.00 0.25 $26,087 $5,746 $31,833 $ $24,539 $9,791 $0 $9,791 II per week Human Rights Civil Rights Specialist Convert time limited to 1.00 1.00 0.00 $37,395 $7,276 $44,671 $12,5 $32,171 $0 $ $ permanent N r Existing Positions - Proposed Changes for 1999 -00 N N Additional Budget Required Currently Budgeted for Change Annual Net Position Additional Additional Net Additional Department p Position Title Pro posed Change Present Proposed Net FTE Salary Benefits Position Cost Off- setting Cost to Position Annual FIE FIE Change (Salary & Revenue County my Budget Revenue Revenue Budget Benefits) Required Required Sheriff Social Worker II Convert from Grant to County 1.00 1.00 0.00 $28,961 $5,919 $34,880 $26,160 $8,72C $26,160 $ $26,1 Funding Sheriff Social Worker II Convert from Grant to County 1.00 1.00 0.00 $28,951 $5,910 $34,861 $26,146 $8,715 $26,146 $ $26,1 Funding Sheriff Social Worker II Convert from Grant to County 0.50 0.50 0.00 $11,775 $4,891 $16,666 $12,499 $4,166 $12,499 $0 $12,49 Funding Sheriff Deputy Sheriff I Convert from Grant to County 1.00 1.00 0.00 $27,582 $7,181 $34,763 $26,072 $8,691 $26,072 $ $26,07 Funding Sheriff Deputy Sheriff Convert from Grant to County 1.00 1.00 0.00 $20,182 $7,703 $27,885 $20,914 $6,971 $20,91 $ $20,91 Funding Sheriff Deputy Sheriff I Convert from Grant to County 1.00 1.00 0.00 $11,351 $3,649 sis,000 $15, $ $32,69 $ $32,69 Funding Social Services Child Protective Services Convert Time Limited to 1.00 1.00 0.00 $0 $ $ $ $ $42,288 $42,288 $ Social Worker Permanent Social Services Child Protective Services Convert Time Limited to 1.00 1. 0.00 $0 so $0 $ $ $42,288 $42,288 $ Social Worker IPet Social Services Social Worker I Increase from 20 to 40 hours 0.50 1.00 0.50 $13,135 $4,998 $18,133 $ $18,13 $14,974 $14,974 $ per week Total 19 2125 1.45 $433,403 $118,400 $551,803 5305,036 $239,47 $360,341 $104,987 $251 N N w 23 Arts Commission — Existing Arts Coordinator •Request: Increase the hours of the existin g p ermanent part time 20 hour Arts Coordinator uiator position to 30 hours each week. Purpose: Increase support to the citizens and artists of Orange County through accomplishment of Orange County Arts Commission goals. Job Functions: ❑ Provides information, referral and assistance on the arts in Orange County, serving as liaison to citizens, artists and arts organizations. ❑ Develops and distributes information materials on the arts, including newsletters and calendars of events. ❑ Plans and facilitates workshops, sessions on topics of particular interest and collaboration on arts events and projects. ❑ Manages the activities of the Orange County Arts Commission and communicates these to the Commission. . ❑ Researches grant opportunities and develops grant applications to support the arts. ❑ Disseminates state and local arts funding through three annual granting cycles. Reason for Request: To provide staff support to accomplish the goals of the Arts Commission in support of the arts in Orange County. Outcomes: ❑ Develop an "Arts in Orange County" brochure to introduce citizens and visitors to the area to the arts in Orange County and let them know where to go for more information. Distribute 3,000 copies of the brochure at Visitor's Centers and Orange County information kiosks and also make it available at workshops and public events. ❑ Publish the Arts commission newsletter /calendar four times each year (8,000 copies) rather than three times (6,000 copies) and supply it to the Visitor's Centers in addition to artists and arts organizations. ❑ Coordinate three additional workshops for professional artists and organizations on business issues in the arts, arts advocacy, and audience participation. ❑ Update and maintain an Internet site with information on Orange County arts and arts events. Develop a link between the Arts Commission database and Internet site to provide greater access to information on Orange County artists and arts organizations. 1 24 Arts Commission — Arts Coordinator ❑ Develop linkages among community organizations involved in the arts and through this . help coordinate arts projects and assist community organizations to establish partnerships with each other and with artists. Financial Impact: Additional Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Additional 99 -00 Position Cost $7,487 0 $79487 Relation to Board Goal(s): The work of this position includes activities related to the past Board goal of increasing assistance to minority and female -owned businesses. The Arts Commission currently identifies over 1,000 Orange County professional artists in its artist database and 53 percent of these artists are women. Through the outcomes noted above, the Arts Commission will work to assist these women artists and also through additional discussions underway to partner with the Economic Development Commission in this effort. I:\peg99\report\artsrep.doc April 17, 1999 • • 25 Child Support — Existing Time Limited Child Support Officer Request: Convert an existing permanent full -time time - limited Child Support Officer position to permanent status. Purpose: To locate absent parents by using the Internet and other appropriate databases, as well as maintain a full service child support caseload. Job Functions: ❑ Locates absent parents by performing extensive searches on the Internet and other State and Federal databases. ❑ Provides intake; establishes paternity and support orders; and enforces child support orders by administrative or judicial actions. Reasons for Request: In July 1997 this position was established as a permanent time limited Child Support Officer with an ending date of June 30, 1999. This position serves as Location Specialist in Child Support and provides the knowledge and expertise to perform extensive searches used to locate absent parents. It is important that this position be continued to maintain child support services. Among other things: ❑ Without this position, additional time would be required on the part of the other Child Support Officers to locate parents. This would not be accomplished as efficiently because the location specialist has developed special expertise using these computer resources. The impact would be to slow the process of locating absent parents and collecting child support payments. In some instances, the impact may be that the absent parent is not located at all. ❑ Having the remaining Child Support Officers perform the location function would reduce the amount of time they could spend maintaining child support caseloads. In addition, it would increase their caseloads. Since the location specialist child support officer maintains a caseload, as well as performs locator searches, the average caseload for Child Support Officers has decreased from 460 to 400. ❑ Under welfare reform, welfare recipients are given a specific time frame in which they can receive benefits. After this period, the welfare payment is terminated. Thus, it is critical that absent parents are located and child support payments are received because the welfare "safety net" for children has been removed. • 26 Child Support — Child Support Officer Outcomes: 0 ❑ With continuation, this position will generate an additional $97,000 (from $3,255,000 to $3,352,650) in child support collections for Orange County's children. ❑ The County's cost to operate the Child Support Enforcement program will decrease by $4,580 because increased collections will generate additional offsetting federal revenue. Financial Impact: Annual Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Annual Position Cost $35,029 $23,119 (66 %) $11,910 The offsetting revenue shown is reimbursement by the federal government for child support services. Relation to Board Goal(s): Not related to a specific Board goal. • I: \peg99\report\csorep.doc 4/17/99 • EMS - Existing Time Limited Telecommunicators isRequest: Convert two existing full time permanent time limited Telecommunicator positions to permanent status. Purpose: To maintain the level of service currently established for Emergency Management communications. Job Functions: • ❑ Receive and dispatch 911 emergency and non - emergency calls. ❑ Provide Emergency Medical pre - arrival instructions. ❑ Dispatch and monitor all agencies served. Contact required support agencies. ❑ Maintain all required certifications. Reason for Request: In July 1997 the Board established two permanent time limited Telecommunicator positions with an ending date of June 30, 1999 to address the workload and provide coverage for the continuing high turnover among Telecommunicators. Other than these positions, no additional positions have been added in EMS Communications since 1993. The chart below shows how demands have increased for the 9 -1 -1 Communications Center Telecommunicators from the community over the past five years. Also law enforcement personnel served have increased. In summary, the number of: ❑ Telecommunicator transactions (emergency and non - emergency calls, Division of Criminal Information inquiries /entries as to criminal record, driving record and the like, radio transactions /monitoring for law enforcement, fire and EMS) have about doubled over the past five years. Telecommunicator Workload has Increased From 1993 to 1998 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000, 000 1993 1994 1995 1996 1997 1998 27 28 EMS — Telecommunicators ❑ Law enforcement personnel in Chapel Hill, Carrboro, Hillsborough, and the Sheriff's Department have increased by a total of over 35 positions since 1993. 0 Beyond the workload increase, high turnover among Telecommunicators and the need for recruitment and training of new staff continue to impact coverage. Outcomes: With continuation of the two Telecommunicator positions, EMS will be able to maintain the outcomes listed below: EMS Goal Outcome Measure Calls Properly Maintain accuracy of dispatches Error rate less than 2% Dispatched Calls Answered Rapidly Prompt answer of 911 calls 93% of calls within 15 seconds Calls Dispatched Rapid dispatch 92% of emergency calls Rapidly dispatched within 2 minutes Protect the safety of Officer calls are monitored in Dispatcher away from call one Officers emergency situations minute or less in 95% of incidents Number of times officers are told to 37% of calls stand by while taking 911 calls Protect the safety of Amount of time per emergency citizen 80% of emergency calls citizens call that calls are not monitored after monitored after initial contact initial contact and before law with a response rate of 5 enforcement arrives minutes or less Financial Impact: (for both positions) Annual Position Cost (Salary/Benefits) Offsetting Budget/Revenue Net Annual Position Cost $68,694 $0 $68,694 When the two time limited positions were established, they were set up as recruitment positions and funded from lapsed salaries. The department's budget was not increased to accommodate the cost of the new positions. The amount shown above is the amount that the budget would be increased now to fund the positions as permanent budgeted positions. Under the current arrangement there are funds budgeted for 23 telecommunicator positions and funds expended for up to 25 telecommunicator positions (expenditures are lower when there are vacancies). Under the proposed arrangement, there would be funds budgeted for 25 telecommunicator positions and would still be funds expended for 25 telecommunicator positions, to the extent all positions are filled. Relation to Board Goal(s): Not related to a specific Board goal. I: \peg99\report\emte1rep.doc • 29 Environment and Resource Conservation — Existing Time Limited 0 Planning and Inspections - Planner I Request: To change the existing full time, time limited Planner I position established to support the Shaping Orange County's Future initiative to a permanent position and reassign it from the Environment and Resource Conservation Department to the Planning Department by December 31, 1999 or earlier, depending on the ending date for the Shaping initiative. Purpose: To complete the Shaping initiative in the Environment and Resource Conservation Department and then to use the position in Planning to implement a program of site inspections of new and completed subdivisions to assure compliance with zoning requirements such as setbacks, landscaping, stream buffers, maintenance of required open space and the like. Job Functions: In Environment and Resource Conservation: ❑ Complete staff support functions for the Shaping Orange County's Future initiative now in the final stages of report completion. 0 With Reassignment to Plannin ❑ Complete initial site inspections for zoning permits to ensure that new construction complies with zoning requirements for setbacks from property lines and streams (within protected watershed areas). Complete second inspections prior to the issuance of the Certificate of Occupancy to ensure that landscaping and buffer requirements are met satisfactorily. ❑ Complete site inspections for major and minor subdivisions to verify that all improvements are in place and that the improvements meet specifications of the approved plans, including landscaping, impervious surface requirements and any other items in the Resolution of Approval for the subdivision. ❑ In subdivisions where an erosion control plan is not required, inspect the road for compliance with private road construction standards as outlined in the subdivision regulations. ❑ Complete annual site inspections of completed flexible development subdivisions to ensure that the required open space is maintained and any landscaped buffers are maintained as set forth in the approved plan. Related to this, participate in the transition from developer to the Homeowners' Association of the responsibility for maintenance of common areas and roads. Prior to transition, assure the improvements and open space still meet standards of originally approved plans. Following the transition, assure the Homeowners' Association understands its responsibilities as to the approved plans. 30 ERCD/Planning — Planner I • Issue zoning permits and provide information to the public. • Review applications for amendments, special use permits, home occupation permits and subdivisions for completeness. Reason for Request: In Environment and Resource Conservation: ❑ The Planner I position presently is time limited through June 30, 1999 and additional time (not later than December 31) will be required to complete the Shaping report. In Planning: ❑ Currently staff does not inspect for compliance with zoning ordinance requirements. Staff approves the site plan for a building permit but does not inspect the actual on the ground layout for compliance with the site plan. ❑ Once subdivision plans are approved, there currently is no mechanism to ensure that landscaped buffers and open space are maintained. Also inspections are needed for development that does not require an Erosion Control Plan, particularly private roads, to assure development activities do not have detrimental effects on the natural environment. ❑ The staff currently shares the zoning authorization function through the Planning Ambassador duty. This causes the time consuming but necessary function of zoning authorization for building permits to be delayed or inconsistently handled. It needs to be assigned to one person. Outcomes: ❑ Completing field inspections of compliance with development restrictions and subdivision resolutions will: ✓ Assure the County's policies as to new development, open space and the like are in fact carried out and the conditions incurred upon approval of the site or subdivision plan are met. This serves the purposes for which those regulations and plans were approved of maintaining the quality of our community and protecting open space. ✓ Identify any problems or issues of non - compliance early in the development process while there is the best opportunity for correction and potentially less expense compared to measures to correct the violation at a later date. If the position change and reassignment are approved, the projected work in the following chart will be completed: 31 • ERCD/Planning — Planner I Measures* 97/98 Actual 98/99 Estimate 99 -00 Projected 00 /01 Projected Site Inspections General Zoning Compliance Landscaping Subdivision Open Space 0 0 950 1000 103 220 1 250 300 0 3 11 20 Meetings with HOA - 0 8 9 11 *Without the position reassignment, only the landscaping inspections would be completed. ❑ The zoning permit process will be made more customer friendly and efficient with an inspector familiar with field conditions and specializing in this process. Financial Impact: Additional Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Additional 99- 00 County Cost $16,312 $5,437 $10,874 Orange County presently funds 57 percent of the position. The Towns of Chapel Hill and Carrboro fund 43 percent. With the completion of the Shaping report, the Towns' funding will end. With the continuation of the position and reassignment to Planning, the County would assume the full cost of the position. The estimated annual additional County cost is about $16,312. The chart above shows the net actual additional County cost for 1999 -00 and takes account of the Towns' funding for part of 1999 -00. Relation to Board Goal(s): Rural Character Preservation: Regulations are only as good as inspections and long term monitoring permit. Zoning inspector will conduct on going inspection and field oversight duties. Current Zoning Regulations Updating: The existing regulations are in need of updating and clarification. The Planner I efforts along with Planner II staff efforts in the field and office will permit the Current Planning Supervisor to work with the Planning Director to revise regulations to meet new goals. Shaping Orange County's Future: In response to the Shaping Orange County's Future Reports, this also will help provide necessary staff support to free time to develop a list of future activities that further rural character goals. • I: \peg\report\planl.doc April 17, 1999 32 Environment and Resource Conservation — Existing Time Limited • Planning Technician (Water Resources) Request: To extend the existing time limit for the permanent part time 20 hour time limited Planning Technician (water resources) from June 30, 1999 to June 30, 2000. Purpose: To develop and maintain the County's groundwater database in support of water resource conservation in Orange County. Job Functions: ❑ Updates and maintains the groundwater GIS database. ❑ Locates new well and septic systems using Global Positioning System receivers and downloads this information into the GIS database. ❑ Identifies wellhead protection areas. ❑ Using data gathered for GIS groundwater database creates GIS map coverages for analysis. Reason for Request: • In 1997 this position was established as permanent time limited in support of the Board's "Water Resource Quantity and Quality Goal." The extension of the time - limited status is requested to continue support to the County's Water Resources project. This position develops and overlays GIS data with different coverages that have ground water significance. Accurate location of wells and septic tanks has been identified as critical for long term understanding of ground water resources. This identifies source entry points for possible contamination. In the next year delineation of well head capture areas will be a significant part of groundwater efforts as well as maintenance and updates to the data base collected to date. Outcomes: ❑ Complete the water resources GIS database. ❑ Maintain and update the groundwater data base including the addition of the 360 — 400 new wells added each year. Financial Impact: Annual Position Cost Offsetting Net Annual (Salary/Benefits) Revenue/Budget Position Cost $17,598 $0 $17,598 133 ERCD — Planner Technician (Water Resources) Relation to Board Goal(s): • Water Resource Quantity and Quality: Develop the water resources database for use in analysis, planning and water resources protection. I:\peg\report\ercdrep.doc April 17, 1999 • • 34 Health — Existing Office Assistant I Request: Increase the hours for an existing permanent part time (30 hours) position to permanent full time (40 hours). Purpose: To provide reception and related office support during peak clinic hours on Wednesdays at the Health Department clinics in the Southern Human Services Center. Job Functions: For 30 hours per week, the position presently provides office support in the Dental Clinic in Carrboro. Two of the additional hours will be used to do reminder calls for patients scheduled for dental health clinics in Carrboro. Eight of the additional hours will be used one day each week in Southern Human Services Center as follows: ❑ Serves as receptionist, for the Health Department Clinics, assisting patients using clinic services. ❑ Files and retrieves medical records. Enters patient data into automated medical records. Reason for Request: . Demands on Southern Human Services Center clinic staff have increased due to greater demand for services, particularly at the Wednesday clinics for sexually transmitted diseases, family planning and HIV testing, and due to Hepatitis B initiative. Because of the need for direct assistance to clinic patients, additional services such as data entry, filing of medical records and posting of laboratory results may be backlogged. Beyond this, the increased volume of HIV testing and the Hepatitis B initiative have increased data entry demands. Outcomes: ❑ Allow nurses to spend more time with patients and less time providing office support. ❑ Process patients in more quickly, thus improving clinic flow and reducing waiting times. ❑ Increases the timeliness of Medicaid revenue acquisition by enabling Medicaid claims to be completed in a more timely way. ❑ Improves medical record set -up, retrieval and filing which allows patients to be served in a more timely fashion. Workload Indicators FY 1994 -95 FY 1995 -96 FY 1996 -97 FY 1997 -98 Encounters 1 22,338 25,927 1 26,373 27,388 135 Health — Office Assistant I Financial Impact: Additional Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Additional 99 -00 County Cost $7,579 $0 $7,579 The proposed fund source is the County General Fund. Relation to Board Goal(s): Not related to a specific Board goal. I: \peg99\report\hoffasst.doc 4/17/99 • �J • Health — Existing Public Health Nurse I/School Health Nurse Request: Increase the hours of a permanent part-time (32 hours) Public Health Nurse I to permanent full -time (40 hours). Purpose: To increase the number of students receiving Hepatitis B immunizations and increase the number of public health education presentations on Hepatitis B for students, parents and teachers. To increase nursing services to the two public schools to which the nurse is assigned. Job Functions: Plans and implements the Hepatitis B Immunization program for sixth graders. • Schedules and administers vaccines. • Coordinates with school nurses for clinic setup. • Educates parents and teachers on immunization information. Provides nursing services to two public schools. • Makes regularly visits to schools. - ❑ Provides individualized health counseling, referral and follow -up. • Identifies health problems. ❑ Provides case management and services to children with chronic diseases in the school setting. Reason for Request: The increase in hours is needed to address the following areas: ❑ Orange County and Chapel Hill/Carrboro Schools have school nurses that are available to assist with the Hepatitis B immunizations. However the charter and private schools do not have nurses available and the number of private and/or charter schools has increased from 4 to 7 over the past few years. In those schools, this position has full responsibility for the entire Hepatitis B immunization process. ❑ The Hepatitis B vaccine series consists of three injections: an initial shot, the second shot administered 30 days later and a third shot administered five months later. The student may opt to get an MRR shot along with the second Hepatitis B immunization and may opt to get a Tetanus shot along with the third Hepatitis B immunization. Therefore, the Public Health Nurse may potentially administer five shots to a student over the course of the year. • Due to the overall growth of the Hepatitis B immunization program, the Public Health Nurse I is spending a minimal amount of time on conducting public health education presentations on Hepatitis B to students, parents and teachers. • Due to the increase in student enrollment and additional school sites to be visited to administer the Hepatitis B immunization, the Public Health Nurse I is spending less 37 Health — Public Health Nurse I time providing nursing services to the two assigned schools for which she serves as school nurse. The nurses deals with a variety of health issues at the schools (such as first aid, sexually transmitted diseases, birth control, counseling, and the like) which may result in increased health knowledge and awareness and disease prevention. Outcomes: Increasing the hours for this position will: ❑ Increase by six percent (from 805 -850) the number of sixth grade students that will complete the Hepatitis B vaccine series. This will increase the immunization rate and reduce the incidence of this communicable disease. ❑ Increase the number of health education presentations conducted from 5 to 20. ❑ Maximize the receipt of Medicaid revenue by assuring 100 percent of all student personal data sheets are reviewed and tallied with the number of children on Medicaid. ❑ Increase the number of student contacts in the two public schools assigned for medical issues by 20 percent (from 500 to 600) resulting in improved health knowledge, disease prevention and increased school attendance. In addition, other increases in student contacts are expected in the areas of case management for Is students with chronic illnesses, health education activities and other medical/psycho /social issues. Financial Impact: Additional Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Additional 99 -00 Position Cost $6,448 $0 $6,448 The additional cost for the increase in hours from 32 to 40 hours for the 10.5 months this position works is $6,448. Relation to Board Goals: Not related to a specific Board goal. I: \peg99\report\hphnrep.doc April 17, 1999 38 • Health — Existing Time Limited Intensive Home Visiting Grant Positions Request: To extend the permanent time - limited status for 3.5 grant funded positions (a Public Health Nurse I, Social Worker II, Social Worker I and 20 hour Office Assistant II) from June 30, 1999 to June 30, 2000. Purpose: To continue the grant funded Intensive Home Visiting program for another year. Job Functions: ❑ The Social Worker II and Public Health Nurse I conduct the intensive home visits. ❑ The Social Worker I provides screening and intake and referral functions for the program. ❑ The Office Assistant II performs scheduling, record keeping, reporting and general office support. Reasons for Request: The Health Department has been advised it will continue to receive Intensive Home Visiting grant funds for at least another year. The Intensive Home program provides assessment, home visiting and case management services to medically fragile and/or psychosocially complicated children (age 0 —5 years) and their families. The purpose of the program is to: ❑ Decrease child abuse and neglect. o Improve parent -child interaction. ❑ Ensure adequate use of preventive family support services. ❑ Improve children's health and development and ❑ Improve the service delivery system in Orange County by decreasing fragmentation and duplication. Outcomes: 0 If the program continues the Health Department will accomplish the outcomes: Health — Intensive Home Visiting Grant Continuation ❑ 50 families will receive intensive home visiting services. ❑ 90 percent of families enrolled will not have substantiated cases of child abuse or neglect. ❑ 90 percent of parents served will receive a score of at least 80 percent on a test of parenting knowledge. ❑ 100 percent of children served will have a consistent primary medical care provider. ❑ 90 percent of children served will be up -to -date with immunizations and well childcare exams. Financial Impact: (for the 3.5 positions) Annual Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Annual County Position Cost $126,314 $126,314 $0 The program is fully funded by the N.C. Division of Women's and Children's Health of the Department of Health and Human Services and the Orange County Partnership for Young Children grants. Relation to Board Goal(s): Not related to a specific Board goal. I: \peg99\report\hihvrep. doc 4/17/99 C7 • • Human Rights and Relations — Existing Administrative Assistant II Request: Increase the hours of a permanent part time 30 hour Administrative Assistant II position to permanent full time 40 hours. Purpose: To increase the administrative /clerical support provided to the Human Rights and Relations Department, the Commission for Women and Orange County Human Rights and Relations Commission. Job Functions: ❑ Performs case administration duties such as intake, research, data entry, tracking, follow up and preparing a wide range of correspondence and notices. • Answers telephones and receives visitors. Gives information to the public about department or makes appropriate referral. • Arranges meetings and conferences. Prepares minutes for the Commissions. • Administers department business activities including supplies, personnel action forms, budget, leave records and the like. Reason for Request: This position originally was established to serve part time 20 hours as administrative /clerical support for the Commission for Women. Effective July 1, 1993 the Board approved increasing the position from 20 hours to 30 hours per week to support work then in progress on development of the Civil Rights Ordinance. Since then: ❑ The Civil Rights Ordinance has been developed and implemented. It now is administered on an on -going basis by the Human Rights and Relations Department including responding to citizen questions, receiving complaints, handling cases and so forth. ❑ The Human Rights and Relations Department has become certified as a substantially equivalent agency with both EEOC and HUD, causing a substantial increase in caseload, case management demands and the paperwork generated. ❑ The department has added two additional professional staff to do the substantive work, but has not added to the support staff. To meet the current workload, the Human Rights and Relations Department needs additional office coverage and administrative support beyond that provided by the 30 hour position. Among other things, the part-time position has caused a critical need for office coverage between the hours of 3 -5 p.m. The professional staff has had to cut back on time spent on cases to ensure office coverage. 40 Human Rights and Relations - Administrative Assistant II The additional hours would enable the Human Rights and Relations Director and Civil Rights Specialists to focus their time on intake, investigation and resolution of discrimination complaints; technical assistance to businesses and programming within the community. Outcomes: ❑ Provide telephone coverage for the County business hours of 8 to 5. Return 100 percent of all telephone calls within 24 hours. ❑ Take and transcribe minutes for Commission for Women and Human Relations Commission meetings. • Create a database for tracking civil rights complaints, inquiries, request for information, request for services and training, activities and prepare monthly and quarterly reports to Commission for Women, Human Relations Commission, EEOC and HUD. • Prepare form letters required by HUD and EEOC case processing guidelines, conduct preliminary intake on complaints within 48 hours of date received or case action, refer non jurisdictional complaints to appropriate agency and jurisdictional complaints to civil rights specialist. ❑ Conduct routine administrative work such as copying, faxing, arranging and scheduling meetings, routine correspondence, preparing agenda packets and telephoning HRC and Women commission members on meetings and updates - to provide timely staff support to these commissions. ❑ Prepare mass mailings to employers, housing providers, citizen groups, and the faith community to provide information on technical assistance, education and outreach training by the civil rights specialists and the director. Financial Impact: Additional Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Additional 99 -00 Position Cost $9,791 0 $9,791 The position is currently funded through the County general fund at 30 hours per week. The cost of the additional 10 hours. is $9,791. The proposed fund source is the general fund. Relation to Board Goal(s): Not related to a specific Board goal. I; \peg99\report\hraa2.doc April 22, 1999 43 Human Rights and Relations — Existing Time Limited Civil Rights • Specialist Request: Convert an existing full time permanent time - limited Civil Rights Specialist to permanent status. Purpose: To continue the current level of services to the community by maintaining the existing number of employment and housing discrimination complaints resolved and training sessions and programs conducted. Job Functions: ❑ Provides intake, investigation and resolution of discrimination complaints in employment and housing. ❑ Conducts training sessions on equal employment, fair housing and public accommodation practices for businesses and individuals. Reason for Request: In July 1997 the Board established this permanent time limited Civil Rights Specialist position with an ending date of June 30, 1999 to address caseload. It is requested that the position be continued to address caseload and maintain the current levels of service as shown below. Fiscal Impact: • Annual Position Cost Offsetting Net Annual Position (Salary/Benefits) Revenue/Budget Costs $44,671 $12,500 $32,171 95/96 96/97 97/98 98/99 99/00 00 /01 Measures Actual Actual Actual Projections Estimates Projection s Complaints 9 66 80 80 100 125 filed Complaints 3 27 78 35 75 85 closed by staff Complaints 0 0 0 2 5 7 forwarded to Judicial System Average time 150 days 210 days 286 days 273 days 250 days 260 days for resolution Number of 8 24 8 12 12 12 Presentations/ workshops Fiscal Impact: • Annual Position Cost Offsetting Net Annual Position (Salary/Benefits) Revenue/Budget Costs $44,671 $12,500 $32,171 44 Human Rights and Relations - Civil Rights Specialist Offsetting revenue is received from HUD and EEOC based on the number of cases that are completed. EEOC reimburses $500 per case and HUD reimburses $1700 for each completed case. Relation to Board Goal(s): Not related to a specific Board goal. l:\peg99\report\hrcstl.doc April 22, 1999 • • • Sheriff— Existing COPSFAST Positions Request: q Convert three existing permanent full time Deputy Sheriff I positions to full County funding. For the past three years, the COPSFAST grant has funded 75 percent of the cost of these positions and the County has funded 25 percent of the cost. Purpose: To continue the community policing and patrol program at its present level. Job Functions: ❑ Provide policing and patrol in high drug traffic areas, including use of K -9 enforcement. ❑ Provide law enforcement coverage for after hours school events in the Orange County School system. ❑ Act as liaison between the Sheriff s Department and community groups throughout the County. Reason for Request: A stipulation of the COPSFAST grant is that the County must assume full funding of the positions after the three -year grant expires. Outcomes: (for the three positions) With continuation of the COPSFAST positions, the Sheriffs Department will be able to maintain the outcomes listed below: Outcome Workload Misdemeanor and Felony Drug Arrests 152 per year Traffic Charges 172 per year Alcohol Charges 20 per year Community Meetings 50 per year K -9 Assisted Calls Answered 278 per year Fiscal Impact: (for the three positions) Additional Position Cost (Salary/Benefits) Offsetting Revenue/Budget Total Net Additional 99 -00 County Cost $78,956 $0 $78,956 The additional position cost shown above is the new cost to Orange County as a result of the • grant ending for these three positions Relation to Board Goal(s): Not related to a specific Board goal. I:\peg99\report\shercops.doc April 20, 1999 45 46 Sheriff — Existing Domestic Violence /Crisis Positions Request: Convert 2.5 existing Social Worker II positions to full County funding. For the past six years, these positions have been funded 75 percent by a Governors Crime Control Grant and 25 percent by the County. Purpose: To continue the domestic violence and other crime victims' assistance and school crisis function programs. Job Functions: ❑ Provide support, mediation and other assistance for domestic violence and sexual assault crime victims and investigative officers in Orange County, UNC Campus, and the Towns of Carrboro, Chapel Hill, Hillsborough and Mebane. ❑ Augment services provided by Social Services with regard to non - custodial and stranger assaults to children that Social Services cannot investigate as a matter of law. ❑ Provide support to the new Victims Rights Bill recently approved by the General Assembly. This includes notifying victims of their rights at the time of assault and informing them that their assailants have been released from jail. ❑ Assist in enforcing legislation recently enacted by the General Assembly that requires North Carolina to honor restraining and custody orders from other states. Reason for Request: These services are not offered by any other agency in Orange County. If the program does not continue, services currently offered for domestic violence and sexual assault victims and investigators will no longer be available. Outcomes: (for the 2.5 positions) With continuation of the Domestic Violence /Crisis positions, the Sheriffs Department will be able to maintain the outcomes listed below: Outcome Workload/Per Year Domestic Violence Victims Assisted 431 Physically and Sexually Abused Children Assisted 171 Assault Victims Assisted 153 Other Victims and Survivors Assisted 129 Financial Impact: Additional Position Offsetting Net Additional Cost (Salary/Benefits) Revenue/Budget Position Costs $64,805 $0 1 $64,805 Sheriff — Domestic Violence /Crisis The additional position cost is the cost to fund the 75 percent portion of the positions previously paid by grant funds. Relation to Board Goal(s): Not related to a specific Board goal. I: \peg99\report\domviol.doc April 22, 199 • • 48 Social Services — Existing Time Limited Child Protective Services Social Workers Request: Convert two full -time permanent CPS Social Workers to permanent status. Purpose: To continue to provide adequate child protective services for children and families. Job Functions: ❑ Receives child protective services referrals and investigates reports of child abuse and neglect. ❑ Conducts an assessment of client/family needs by identifying areas of deficit and strength regarding all facets of the family. ❑ Provides individual and family counseling, therapy and crisis intervention using techniques /methods that are most appropriate to client. ❑ Develops comprehensive treatment plan to remedy abusive and neglectful behavior and conditions in families. 0 ❑ Prepares written case material and plans court strategy with agency attorney. Prepares witnesses, testifies in hearings as an expert witness and prepares written court reports. Reason for Request: In July 1997 these positions were established as permanent time limited CPS Social Workers with an ending date of June 30, 1999 to address workload and high turnover among Child Protective Services Social Workers. These positions are responsible for providing adequate protective services for children and families. It is essential that these positions be continued to: ❑ Comply with minimum State staffing standards. The State staffing standards are one Investigations CPS Social Worker for every 12 families in the investigations caseload and one Treatment CPS Social Worker for every 15 families in the treatment caseload. In the Orange County Social Services Investigations unit the average caseload currently is between 10 and 12 cases. In the Social Services Treatment units the average caseload currently is 18 cases. ❑ To respond to increases in the workload partly due to changes in the N.C. General Statute 7A -544. Effective October 1, 1997, the N.C. General Statute requires Social Services to ascertain immediately after a report is received whether other children live in the reported child's home and if so, initiate an investigation on all children in the home. All children living in the same household (including group homes and multi - family households) with 49 Social Services - CPS Social Workers the alleged victim child at the time of the report must be opened for a CPS investigation. 0 ❑ To respond to increases in court work. Court related activities include attending judicial reviews and permanency planning hearings; consulting with attorneys to prepare for court; obtaining authorization from judges to take emergency custody; preparing reports and the like. Outcomes: Continuation of these positions supports the following outcomes: ❑ 100 percent of children reported as abused/neglected /dependent will be seen within the statutory time frames (24 hours for abuse and 72 hours for neglect/dependency). ❑ 100 percent of children found to be abused/neglected will have protection plans to address safety. ❑ All of the children residing in a home where one child has been reported to be abused/neglected will be assessed for signs of abuse /neglect. Fiscal Impact: Annual Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Annual County Positron Costs $84,576 $84,576 0 When the two time limited positions were established, they were set up as recruitment positions and funded from lapsed salaries. The amount shown above is the amount to be added to the budget to fund the positions as permanent budgeted positions. All of the positions' costs will be offset by funding from the Work First Block Grant (Children's' Services) funds. Relation to Board Goal(s): Not related to specific Board goal. PJ I: \peg99\repoort\sscps.doc April 20, 1999 0 • Social Services — Existing Social Worker I Request: Increase the hours of a permanent part time (20 hours) Social Worker I to permanent full time (40 hours). Purpose: To increase the support provided to the Community Alternatives program for Disabled Adults (CAP/DA) to the end that adults who qualify for skilled nursing care may remain at home and out of a nursing home facility. Job Functions: ❑ Conducts assessment of physical needs, family support and mental status of disabled adults. Develops and revises plan of care. ❑ Makes home visits to provide ongoing assessment of needs and provision of services. Arranges for services such as medical supplies, durable medical equipment, in -home aide services and the like. Monitors delivery of services such as aide time, supplies, nursing visits and the like. ❑ Prepares documentation to meet State and Federal regulations. Reason for Request: To ensure that staffing hours are available to provide case management support to individuals who qualify for the Community Alternatives program. In the past, a waiting list of individuals has been formed due to lack of staffing hours to support the program. Outcomes: ❑ Enable 25 disabled adults to receive comprehensive medical and social assessments and plans of care. ❑ Prevent 15 nursing home placements and save over $1,000 per placement in federal, state and local funds. ❑ Enhance the quality of life for disabled adults by assisting them to remain in their homes and prevent elder abuse and neglect. Financial Impact: Additional Position Cost (Salary/Benefits) Offsetting Revenue/Budget Net Additional 99 -00 Position Cost $14,974 $14,974 $0 Social Services advises the cost of the additional hours will be offset by Medicaid revenue. Relation to Board Goal(s): Not related to a specific Board goal. I: \peg99\report\ssswi.doc 59 0 • Section C • Potential Resources Required Related to Two Specific Initiatives • 51 Potential Resources Required Related to Two Specific Initiatives (Expanded Wastewater Treatment Program/Innovation and Efficiency) 1. Expansion of the Wastewater Treatment Management Program In 1998, the Orange County Board of Health formed an ad hoc committee to develop a proposal to expand the current Wastewater Treatment Management Program. The current program focuses on monitoring alternative on -site wastewater treatment systems and does not include conventional septic systems. In October 1998 the ad hoc committee forwarded a proposal for an expanded Wastewater Treatment Management Program that would include conventional septic systems to the Board of Health. In November 1998 the Board forwarded the adopted proposal to the Board of Commissioners. On March 8, 1999, the Board of Health and the Board of Commissioners discussed the proposal in a joint work session. The proposal includes a three- pronged approach of education, inspections, and homeowner incentives. It.proposes to start the inspection phase of the program in the water quality critical areas of the watersheds and move outward from there. The funding mechanisms for the program were proposed to be a combination of fees and County general fund support. At the March work session, the Commissioners agreed in principle that this is an important 40 The to consider for protecting the health of the public and for protecting the environment. The Board asked the Health Department to start this program with a more fully developed educational plan. This would specifically target educating current homeowners about maintenance of their septic systems and raise general public awareness about safe drinking water. Funding needs and strategies for the remaining portion of the program also would be more fully developed in the first year. The Health Department is in the process of recalling the ad hoc committee for additional work on the education plan and will return to the Board of Health in June and to the Board of Commissioners in August with a fully developed educational plan. It is expected that a request for a new environmental educator position will be made at that time for the remainder of the 1999 -2000 budget year. In the 1999 -00 budget process, the Health Department is requesting that two- thirds of the environmental health educator position's cost and associated costs for implementing the educational plan be placed in reserve for potential implementation in 1999 -00. If the position were approved effective October 1, the estimated 1999 -00 cost is as follows: Annual Position Annual One Time Offsetting Net 99 -00 Position Cost Costs (Salary/ Operating Start Up Revenue or (prorated for 10 /1 date) Benefits) Cost Cost Budget Savings and Start Up Costs $44,550 $15,350 $3,292 $0 $48,217 • 2. Innovation and Efficiency During discussions of proposed goals for 1999 -2000, the Board of Commissioners has indicated its desire to reconstitute the Innovation and Efficiency Committee. In April 1996, 52 that group produced a report with 13 recommendations for potential cost savings and streamlining of organizational structure and operations. That group, or a newly appointed successor committee, would review the results of the 1996 study and identify other opportunities for operational innovation and efficiency, consistent with a new charge to be developed by the Board of Commissioners. The 1996 study involved many hundreds of staff hours to support the I &E Committee in its work. Given that experience, and the County's current heavy workload, it would be important to provide additional resources to ensure that the Committee could complete its charge in a timely and thorough manner. Existing staff would naturally provide technical assistance to the committee as it reviews various departmental operations. However, there would need to be a dedicated entity that would handle the administrative and logistic support, including the necessary organization, coordination, writing, and production of the committee's working materials and final report and presentation. This support function could be provided by: 1) outsourcing; 2) a new position (with this and other responsibilities); or 3) a combination of outsourcing and additional County staff. If the outsourcing approach were chosen, the effort might be similar to that undertaken by the recently engaged Y2K Coordinator. A qualified firm or individual, with extensive experience in organization, coordination, and technical writing, would serve as the principal liaison to the I &E Committee, and keep the project on time and on track. The cost of this effort would depend on the scope of work required to assist the Committee in carrying out its charge. It would be reasonable to expect that the hourly cost of this type of support would run in the range of $75 -$150 per hour. Alternatively or in combination with the above, the County could consider adding a new • position that would likely be housed in the Personnel Department, but which would also work very closely with Budget staff. The position would handle the I &E coordination function, both with the reconstituted I &E Committee, and on an ongoing basis after the Committee completes its charge. In addition, during the annual budget process, this position would evaluate new position and position change requests, under the joint direction of the Budget Director and Personnel Director. For the remainder of the year, the position, under the direction of the Personnel Director and with the input of the County management team, would: ❑ Follow through to support operating departments to implement recommendations resulting from the I &E and new position processes (e.g. outsourcing, staff realignment, internal system changes). ❑ Complete systematic evaluation of vacant positions to assure the most effective use of County resources and recommend realignment or other alternatives when identified. ❑ Develop guidelines for outsourcing and provide enterprise -wide technical assistance to departments that are pursuing outsource support. ❑ Complete organization and staffing studies including assessment of the organization, functionality and efficiency of positions /programs such as solid waste. • ❑ Through focus groups and brainstorming session with department heads, employees and work groups, identify employee ideas for improved efficiency and follow through to support consideration and accomplishment of these. ❑ Follow through to support consideration and, if determined, implementation of policy initiatives to enhance efficiency and effectiveness. For example, analysis and revision of the grant request process as needed to assure adequate funds are requested for the proposed work and indirect costs are recouped. As another example, assess assigned areas to identify any duplication of services and develop with input of all involved recommendations to address such duplication. The estimated cost of the additional position is shown below. Annual Position Annual One Time Offsetting Net Annual Position Costs (Salary/ Operating Start Up Cost Revenue or Cost and Start Up Benefits) Cost Budget Savings Costs $44,055 $1,000 $0 $0 $45,055 • 53 • Appendix 1 • Requested, Not Recommended New Positions • 0 • ! Requested, Not Recommended New Positions 4 120 199Newfinal Ln -r-- Annual Annual One Time Off - setting 1999 -00 Position Department Position Title New Position Annual Benefits Position Cost Operating Start Up Revenue or Position and Cost After Status Comment FTE Type Salary (Salary & Cost Costs Budget Startup Costs 1999 -00 Benefits) Savings (Net) Cooperative Program 1 PFT $25,015 $7,534 $32,549 $2,442 $235 $0 $35,226 $34,991 Withdrawn - State funds not Extension Assistant available EMS Firefighter/ 1 PFT $25,945 $7,655 $33,600 $4,887 $30,292 $0 $68,779 $38,487 Withdrawn after review with Admin Off Fire Departments EMS Firefighter/ 1 PFT $25,945 $7,655 $33,600 $4,887 $30,292 $0 $68,779 $38,487 Withdrawn after review with Admin Off Fire Departments Health Billing Clerk 1 PFT $19,605 $6,832 $26,437 $460 $2,922 $0 $29,819 $26,897 Pursue outsourcing third party billing Health Envir Health Educator 1 PFT $35,637 $8,913 $44,550 $15,350 $3,292 $0 $63,192 $59,900 See Report Section C Health Envir Health Specialist 1 PFT $35,637 $8,913 $44,550 $5,600 $18,792 $0 $68,942 $50,150 See Report Section C Health IDatabase 0.50 PPT20 $17,819 $4,865 $22,684 $5,950 $13,292 $0 $41,926 $28,634 See Report Section C Spec Health Health Outreach 1 PFT $36,506 $9,026 $45,532 $2,435 $3,789 $0 $51,756 $47,967 Withdrawn - May request next Educator I year Health Receptionist 1 PFT $19,605 $6,832 $26,437 $460 $2,922 $0 $29,819 $26,897 Pursue outsourcing third party billing Information Services PC Support Specialist 1 PFT $26,270 $7,608 $33,878 $0 $0 $0 $33,878 $33,878 Pursue outsourcing Use strategies to address peak Land Records Mapper 1 PFT $22,413 $7,196 $29,609 $1,390 $4,350 $0 $35,349 $30,999 workloads and assess service standard Library ESL Office 0.50 PPT20 $10,164 $4,947 $15,111 $1,160 $3,047 $0 $19,318 $16,271 Withdrawn - pursuing ESL Asst realignment and review Library ESL Prog 0.75 PPT30 $16,810 $5,924 $22,734 $325 $812 $0 $23,871 $23,059 Withdrawn - pursuing ESL Coord realignment and review 4 120 199Newfinal Ln -r-- 0 • Requested, Not Recommended New Positions LA tA 4 120 199Newfinal Annual Off - setting 1999 -00 New Position Annual Position Cost Annual One Time Revenue or Position and Position Department Position Title FTE Type Salary Benefits (Salary & Operating Start Up Budget Startup Costs Cost After Status Comment Benefits) Cost Costs Savings (Net) 1999 -00 Withdrawn - Pursuing in Planning Code Enforcement 1 PFT $30,408 $8,131 $38,539 $0 $0 $0 $38,539 $38,539 house review of workload, functions, practices, Officer III inspections requirements Use existing Shaping time Planning Planner I 1 PFT $30,408 $8,131 $38,539 $0 $0 $0 $38,539 $38,539 limited Planner I when work done, convert to permanent and reassign to Planning Sheriff Deputy 1 PFT $27,242 $9,092 $36,334 $0 $1,200 $10,000 $27,534 $26,334 Use vacant position for Sheriff I educational grant recipient Social Services (for SHS Recept./ 1 PFT $23,532 $7,342 $30,874 $1,750 $0 $0 $32,624 $32,624 Pursue collaboration among SHSC Depts Office Asst SHSC) Total Requested, Not 15.75 $428,961 $126,596 $555,557 $47,096 $115,237 $10,000 $707,890 $592,653 Recommended Positions LA tA 4 120 199Newfinal • • r� U Appendix 2 Time Limited Status As Compared To Reduction In Force 56 Appendix 2 Use of Time Limited Status As Compared to Reduction in Force For the Board's information as it considers whether to designate a position as time limited, outlined below is a comparison of the relative impacts (pros /cons) of time limited status as compared to using reduction in force when a position ends. 1. Time Limited Status — Description When the position is established, the Board designates it as time limited and sets an ending date. During the recruitment and selection process, Personnel communicates the time limited status to candidates and the final candidate selected. Absent a Board decision to extend the position's time limit or to convert the position to permanent status, the position ends on the designated ending date and employment of the employee in the position is terminated. 2. Reduction In Force — Description In the event a reduction in force becomes necessary (such as might result through a position's funding end, elimination of the function/program or other reason) and the employee is not appointed on a time limited basis, consideration is given to the employee's past work performance, service and seniority in determining the employees to be retained. In identifying the employee to be laid off such factors would be looked at systematically among employees in the same department in the same job classification. The employee to be laid off would be provided advance notice of layoff. 3. Time Limited Status Impacts (Pros /Cons) a. Clearly communicates "up front" to the employee who accepts the position that the position has an ending date and, absent a Board decision to contrary, his or her employment will end on that date. b. Fixes a set date for review of the position and unless that review results in a different decision, ends the position. c. Impacts greatly on the number and quality of candidates applying for the position. In this employment market, most candidates already have other jobs. Increases recruitment time and costs in efforts to identify qualified candidates. As turnover occurs in the position and it becomes closer to the established ending date, these effects are increased such as in the remaining six to nine months of a two year time limited position. d. Leads to increased turnover in the position as the ending date comes closer and the employee seeks to obtain continuing employment. 57 e. Both 3c and 3d above may cause the work for which the position was approved not to be accomplished or to be accomplished at a reduced level. Is f. Avoids the need to systematically analyze the work force to identify whose employment will end if the position is eliminated and any controversy that may be associated with such decision making. g. Eliminates the flexibility to be able to retain the better performing or more senior employee when the position ends if he or she is the one in the time limited position. May result in the situation that a higher performing or more senior employee's employment ends and a less senior or lower performing employee is retained. 4. Reduction in Force Impacts (pros /cons) a. Permits recruitment for a permanent position and best supports recruitment of a well - qualified candidate. b. Does not result in an increase in turnover over that which would be experienced normally. c. Through 4a and 4b above supports accomplishing the work of the position. d. When a position is eliminated, provides the flexibility to: ❑ Systematically consider performance and seniority among employee in the same job classification in the same department in deciding who will be laid off and ❑ Retain the best performing and/or longer service employee. e. May lead to more difficult decision - making when a position ends because of the management judgement required to determine the employee to be laid off. f. Does not automatically fix a date for review of a position although the Board may choose to do so when the position is established. 5. Recommended Strategy It is recommended that the Board use time limited status strategically and target it to specific situations where it may be most useful. In this context, time limited status is most useful in situations where the position has a clear, finite (time limited) and relatively short term (two years or less) purpose such as accomplishing a particular project and the work will end. • r� • • Appendix 3 Organization Charts From Approved Budget For 1998 - 99 on Aging and I Comanmity I Bernd Senior Centers Administrator (1) program Coordinator (1) *Senior-Health Coordinator (1) 58 Function Hamm services Full Time Equivalent 26 General Fwg Position (F.T.E.) 1.0 Other Fandl Notex The. Senior Citizen Pnoram Coaedinaw The Senior Health Cowduator positions receives ftmft tom UNC Hospual. Director Program Office Assistant Administ<ator II Elder Care Retired Senior Program Vow _ (•4) Information and Project Director Supervisor Progr Referral (1) (1) Transportation Adm»nist Specialist Specialist (.4) Assistant Project Assistant II Carr Merger Dire= (3) (2.0) (1) Office Assistant I . (1) Orange County, North CaroU as (1) Driver (9) (1) r� • Support Enforcement Orange County North Camlina Function Humn-Services Full Time Equivalent 11.0 General Fund Position (F,T.E.) 00.0 Oder Funds. Child Support Director (1) Administrativel I I Office Assistant H (1) Assistant II Child Support Officer (8) 59 (Economic Development (Including Arts Commission and Visitors Bureau) 60 Function Community Planning Full Tiasem Equivalent 3.5 General Fund Position (F.T.E.) 6.0 Ocher Funds Notes: The Economic Development Commission is a 14 member advisory board to the Board of Commissioners. The Visitors Bureau and the Arts Commission are each 11 member advirory boards. The Visitm Bureau is funded by a 2% County -wide Hoteymotel occupancy tax, Development Director (1) Administrative Economic Assistant II Development (1) Assistant (1) Director of Sales (1) Sales Assistant (1) nrnr►ao rnrjnty Nnrth r^nmli»n Visitors Bureau Director (1) Communications Specialist (1) Publications Coordinator (1) Arts Commis Director (0.5) Administrative Assistant (1) . 61 Management Function Public safety Full Time Equivalent 5 0.0 General Fund Position (F.T.E.) 1.0 Emergency Telephone Fund Notes: There are 100 rescue squad volunteers and 20 Hazadous Materials Team volunteers. Emergency Management Services Director (1) Emergency I I Fire Medical Services Deputy Director Deputy Director EMS. Fire Marshal (1) (1) Field Supervisor Assistant Fire (2) Marshal (1) Paramedic Training (14) Coordinator (•5 Training Coordinator (5) Orange County. North Carolina Administrative Assistant II (1) Office Assistant I (1) Communications Deputy Director Communications (1) Training Specialist (1) Data Technician Emergency Telephone Fund (1) IShM Supervisor I I (17) Telecommunicator H (3) • • El n L_J • Environment and Resource Conservation Community Planning 5.5 General Fund 62 Health Department I Dental I Dental Program Coordinator (.8) Office Assistant I (1.5) Dental Hygienist . (1) Dental Assistant (3) Health Director (1) Administrative Assistant 11 (1) Personal Environmental Health Health (See separate Chart) 63 Function HIUM Services Full Time Equivalent Position (F.T.E.) 81.79 General Fund Administrative Accounting Officer Technician (1) (1) Administrative Assistant I (1) Environmental Health Director (1) Water, Sewage, General Sanitation Environmental Health Supervisor I (1) Administrative Assistant I (1) Office Assistant I (1) Food, Lodging, and Institutions Environmental Health Specialist (2.S) Soil Scientist Environmental Environmental (1) Health Health Program Specialist Specialist (3.S) (1) Orange County, North Carolina Animal Health Control Educaitions Supervisor (1) Animal Control Public Health Director Educator (1) 11 (1) Animal Control Officer (5) Office Assistant II (1) Office Assistant I (1) �iealth Department Personal Health Division Administrative Assistant II (1) M., Function Human Services Full Time Egmvalent See Departmental Main Char Position (F.T.E.) .26 Public Health Nurse I •83 Child Service Coordinator Personal Health .125 Family Nurse Practitioner II Director (1) .5 Office Assistant II 1.0 Public Health Nurse I 1.0 Social Worker II 1.0 Social Wodwr I Office Office Assistant II Assistant II (1) (.S)* Nurse /Allied Maternal/Child Social Adult Health Management Health Supervisor Work Supervisor Support Supervisor (1) Supervisor (1) Supervisor (1) (1) Public Health Social Adult/Health . Mcal Nurse I* Maternal Child Health Worker H Promotion ffie (9) Health 'Coordinator (5)* Coordinator [Asss6t.'cj(5) Laboratory Coordinator (1) (1) Social (1) Office Asst. I Technician Comm. Health Comm. Health Worker I* Communicable (1) (2) Asst. (1) Asst. (1) (1) Disease Coordinator (1) Nutritionist . Child Service Community (1) Coordinator* Services j [C,Health (1) Technician (1) Public Health (4) Family Nurse Nurse I Practitioner II (2.8) (1) , School FamilyNurse Health Aide Practitioner I (•40) 1 1 (1.5) Family Planning/STD Coordinator (1) Comm. Health Asst. (1) HIV Counseling/ Testing (1) nrnnoe rnunty. Nnrth r'nrwinn �j • for Human Rights and Relations Orange County, North Carolina Function Human Services Full Time Equivalent 3.750 General Fund Position (F.T.E.) 0.000 Other Funds Notes: The Human Rights and Relations Commission and the Commission for women are advisory boards to the County Board of Commissioners. I Director l Administrative Assistant II (.7s) Civil Rights Specialist (2) ., 5- c_S 1_ 65 • r� • Function Community Planning Full Time Equivalent 24.0 &r Fund Position (F.T.E.) 1.5 Other Fbgds o?�t Notes: The Planning Board, appointed by the Board of Commissioners, has 12 members and serves as an advisory board to the Board of Commissioners. Planning Director (1) Services Planner II (Special Projects) (1) Administrative Assistant II (1) Administrative Assistant I (1) G.I.S. Project Coordinator 11% (1) Code Enforcement Supervisor (1) Code Enforcement Officer III (3) Planner II (1) Permits Te (1) Orange County, North Carolina Current Planning Planner III I I Planner III (Supervisor) (1) (Supervisor) (1) Planner II Planner II (3) Planner I (1) P}Wr I 7 o Piaiuiir 4�7* Erosion Control Erosion Contrc Supervisor (1) Erosion Control Officer (3) 66 Uc Works Department Solid Waste Manager (1) Supervisor (1) Solid Waste Collector (7) Ctr. Operator (7) Function Public Worb Full Time Equivalent 53.0 General Fund Position (F.T.E.) 00.0 Other Funds Public Works Director (1) Building and Grounds Supervisor (1) HVAC Mechanic (1) Sr. Building Maintenance Mechanic (6) Maintenance Mechanic (2) Electrician (1) Administrative Assistant III (2) Office Assistant I (1) Asst. Public Works Director (1) Motor Pool Supervisor (1) Auto Mechanic I (3) Auto Mechanic Helper (1) Custodian Supervisor (1) Custodian (15) 67 Orange County. North Camlina ' s Department Investigations Patrol Lieutenant Lieutenant (1) (4) Sergeant Sergeant (�) (4) Imrestigator Deputy (7) Sheriff II (3) DARE Program Deputy Sheriff I (32) Deputy Sheriff II (•5) Deputy Sheriff I (•5) Sergeant (•5) { /7rvswnA /�n�is�}�s ]►Tnrtb /�is�n /iw.� 68 Function Public Safety Full Time Equivalent 101.5 General Fund Position (F.T.E.) 17 Otter Funds Notes: The Sheriff is elected by the voters of Orange County for a four year term. Sheriff (1) Major (1) Z COPSFAST Deputy I Jail School Resource Officers Lieutes (1) Deputy II . (2) Deputy I (5) Crisis Intervention *Social Worker II (3)_- Domestic Violence *Domestic Violence Coordinator (1) Doty Sheriff II IDeputy Sheriff I Jailer (8) Cook Supervisor (1) Cook (2) Custodian CZ) Jail Office Assistant (.$) CRM Sergeant M (1) Criminal ataD Specialist (1) Administrative Assistant III (1) Administrative Assistant II (3) Captain (1) Court/ Transportation Deputy Sheriff Jul (1) Bailiff Temporary Crime Prevention Ali 1� 1 Lieutenant (1) 1S(5)M1 69 ODepartment of Social Services Function xuman Administration FuU Time Equivalent 15.0 Cienerai Fund Position (F.T.E.) Notes: Veterans'Service position is on this chart Social Services Director (1) Services Accounting/ Division Administration (See separate Unit chart) Officer II (1) Rick Poole Office Assistant II (1) Office Assistant I (1) Administrative Income Systems Unit Maintenance Analyst (See separate (1) chart) Office Supervisor II (1) Office Assistant I (4) Community . Accounting Veterans' Social Technician I Services Services (3) Officer Assistant (1) (1) epartment of Social Services "Children/Family Services • 7G Function Human Services Full Time Equivalent 52 General Fund Position (F.T.E.) 2 other Funds* Social Work Program Director (1) CPS Supportive Intake/ Investment I Services CPS Supervisor SW Supervisor (2) 1 1 (1) CPS Social Worker Child Welfare Program (10) Specialist (1) CPS Social Worker I 1 (1) Treatment SW Clinical Specialist Social Worker I (1) (1) CPS Supervisor Social Worker M (3) (1) Office Assistant H CPS Social Worker (1) (14) Community Social Services Technician (1) Community Social Serv. Assistant (2) Adult Day Care Services SW Supervisor Social Work (1) Coordinator (1) Social Worker III (Long Term Screening) (3) Social Worker II (3) Social Worker H (3) Social Worker I 1 (1) Social Worker I (1) *Smart Start Social Worker H (.5) Office Assistant 11 (1) *Smart Start Office Assistant II (1) *Accounting Technician