HomeMy WebLinkAboutAgenda - 06-02-2009 - 4tORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: June 2, 2009
Action Agenda
Item No. ~~
SUBJECT: Orange County Custodial Services Contract
DEPARTMENT: Public Works, Purchasing PUBLIC HEARING: (Y/N) No
ATTACHMENT(S):
Contract
INFORMATION CONTACT:
Wayne Fenton, 245-2628
Pam Jones, 245-2652
PURPOSE: To approve a contract with Orange Enterprises (OE Enterprises, Inc.) for custodial
services at several Orange County buildings including the Orange County Animal Services
Center, Orange County Emergency Services Center, Central Orange Senior Center, County-
occupied portions of the Gateway Center, and Orange County Office building.
BACKGROUND: As part of the FY 2008-2009 budget, the Board approved funds for the Public
Works Department to contract for custodial services for the Orange County Animal Services
Center, Orange County Emergency Services Center, Central Orange Senior Center, the
Seymour Senior Center and County-occupied portions of the Gateway Center, with OE
Enterprises. The Board has previously approved contracts for each of these locations.
The original proposal from Public Works also included contracting with Orange Enterprises (OE
Enterprises, Inc.) for the Orange County Library and the Justice Facility. As part of the
department's efforts to cut costs, Public Works is now proposing to provide service for these
locations, in addition to the Seymour Senior Center (currently served by OE Enterprises) using
in-house staff that are currently providing daytime service, and by equipping all in-house staff
with new, more efficient equipment.
Table 1 presents information about locations where OE Enterprises does, or was proposed to,
provide custodial service under contract during FY 2008-2009. The table also presents the
proposed service provider for each location during FY 2009-2010.
TABLE 1
CONTRACTED CUSTODIAL SERVICE LOCATIONS
FY 2008-2009 & FY 2009-2010
LOCATION Square Feet Service FY 08-09 Service FY 09-10
Pro osed
Seymour Senior Center 25,000 OE Enterprises Public Works
ro osed
Gatewa Center 22,846 OE Enter rises OE Enter rises
Emergency Services Center 11,000 OE Enterprises OE Enterprises
(excludes
warehouse
Central Orange Senior Center 19,700 (includes OE Enterprises OE Enterprises
Adult Da Care
Animal Services Center 6,200 (selected OE Enterprises (scheduled) OE Enterprises
portions of building
onl
Justice Facility 21,511 OE Enterprises (proposed) Public Works
to two floors ro osed
Office Building 46,716 OE Enterprises (proposed) OE Enterprises
ro osed
Library 23,454 OE Enterprises (proposed) Public Works
ro osed
Hillsborou h Commons hase 1 56,000 OE Enter rises ro osed To be determined
As part of cost reduction efforts by the department, Public Works has proposed measures
(including reassignment of daytime staff to evening work, use of larger equipment to increase
productivity, and reduction in frequency of some services, including vacuuming and dusting) that
would allow locations previously proposed for contracting to be served by existing staff
resources. These locations (Robert & Pearl Seymour Center, Justice Facility and new County
Library) have not been included in the proposed contract for FY 2009-2010. This proposal was
included as part of the Public Works budget submittal for FY 2009-2010. The estimated savings
from performing custodial services at these locations with in-house resources is $124,700. This
reduction was included as a "Potential Change in County Service Delivery" in the "Manager's
Recommended Budget" for FY 2009-10.
FINANCIAL IMPACT: Orange Enterprises (OE Enterprises, Inc.) has offered to provide
custodial services for the identified locations for the costs listed in Table 2. The current proposal
from OE Enterprises, Inc. includes service reductions in keeping with those proposed for in-
house service by Public Works (less frequent vacuuming and dusting, etc.) and a corresponding
5% cost reduction over originally quoted pricing. If approved as currently presented, the total
contract cost between Orange Enterprises (OE Enterprises, Inc.) and Public Works for FY 2009-
2010would be $224,928, a reduction of $11,856 per year from the originally quoted price.
TABLE 2
OE ENTERPRISES CONTRACT COSTS - FY 2009-2010
' Locatiion Contract T e Contract Start Date ~ FY 09.10
Animal Services Center Renewal 1-Jul-09 $16,644
Central Oran a Senior Center Renewal 1-Jul-09 $42,864
Emer enc Services Renewal 1-Jul-09 $23,124
Gatewa Center Renewal 1-Jul-09 $47,880
Count Office Buildin New 1-Jul-09 $94,416
TOTAL CONTRACT AMOUNT $224,928
3
RECOMMENDATION(S): The Manager recommends the Board approve of the proposed
custodial service contract with Orange Enterprises (OE Enterprises, Inc.) from July 1, 2009
through June 30, 2010, and authorize the Manager to sign the contract document subject to
approval of the FY 2009-10 budget.
OE Enterprises, Inc., Commercial Cleaning Agreement O
OE Enterprises, Inc., ("OE"), a North Carolina nonprofit corporation, hereby agrees to supply
janitorial services to Orange County, North Carolina on behalf of its Public Works Department (The
Customer) at the following locations (the "Centers") beginning July 1, 2009:
Animal Services Center-- $1,387.00 Per Month
Central Orange Senior Center-- $3,572.00 Per Month
Emergency Services Center-- $1,927.00 Per Month
Gateway Center-- $3,990.00 Per Month
County Office Building-- $7,868.00 Per Month
The following terms will apply:
1) The monthly Janitorial Service Fee charged by OE to Customer for all work performed under
the terms of this Agreement will be $18,744.00. OE shall be responsible for providing
Janitorial Services (5) day per week at the Centers (Monday through Friday). Janitorial
Services shall be performed after the normal hours of operation for the Centers (specifically,
the Janitorial Services shall be performed after 4:00 pm Monday through Friday). Extra
services in addition to the Janitorial Services provided pursuant to this Agreement shall be
billed at the rate of $30.00 per hour. See Attachment A that is incorporated into this
Agreement by reference for a description of the "Janitorial Services" including areas of the
Centers to be serviced and specific services to be provided as part of this Agreement.
2) Prior to beginning work under this Agreement, OE shall complete "Site Work Plans" that
correspond to the specifications in Attachment A and submit them to the Customer for
review and comment. The Site Work Plans, at a minimum, will describe the equipment OE
will utilize to complete the Janitorial Services, back-up equipment that will be used by OE in
case of failure of the primary equipment, and how many employees OE will use to complete
the Janitorial Services along with a proposed schedule for all such employees.
3) OE will perform all Janitorial Services listed in Attachment A in a manner satisfactory to
Customer as determined by Customer's sole discretion. All Janitorial Services are to be
performed completely and in a professional manner to the satisfaction of the Customer in
accordance with Attachment A. OE must have a supervisor who will personally oversee all
work performed by OE at the Centers. The assigned supervisor must have the authority to
represent OE in dealings with the Customer and shall be Customer's primary contact with
OE. The name, address, and telephone number of this Supervisor will be furnished to the
Customer prior to July 1, 2009. The Customer shall perform periodic inspections of the
Janitorial Services performed by OE at the Centers (these inspections shall take place at least
monthly, but more frequently at the discretion of the Customer). In the event of non-
performance by OE of any of the Janitorial Services to be performed under this Agreement,
Customer will provide verbal notification to the supervisor along with written notification to
OE of the deficiency (the "Notice of Deficiency"). OE shall acknowledge receipt of any and
all Notices of Deficiency communicated to the supervisor by Customer within twenty-four
(24) hours of its receipt of all such Notices of Deficiency. OE shall maintain a record of all
written and oral service issues reported by Customer to OE, including corrective action taken
0
OE Enterprises, Inc., Commercial Cleaning Agreement
by OE in response. OE shall make this record available to the Customer when requested.
OE shall correct/resolve any and all identified issues within 36 hours of its receipt of a
Notice of Deficiency. On request of Customer, an officer of OE shall make himself/herself
available during normal business hours for joint inspection of the Centers, general
consultation pertaining to this Agreement, and/or receipt of further instructions regarding the
Janitorial Services. In addition to Customer inspections, supervisor (or another employee of
OE approved by Customer) shall inspect the Centers on a weekly basis and maintain a
logbook recording the weekly self-inspections. Any and all deficiencies or problems with the
Janitorial Services noted by OE shall be recorded in this logbook along with corrective
action(s) taken. This logbook shall be made available to the Customer when requested.
4) OE's employees and agents shall be prohibited from the following activities while
performing any and all work at the Centers: moving and reading work papers; opening desk
drawers and cabinets; using telephones (except in cases of an emergency) and office
equipment. OE shall not allow its agents or employees to bring children and other persons
who are not paid by OE for the performance of the Janitorial Services into the Centers during
the time the Janitorial Services are being performed or at another time during the
performance of this Agreement.
OE is responsible for the security of the Centers during the performance of all work
performed under this Agreement. OE shall ensure that the Center's entryways remain locked
at all times during OEs performance of any and all services under this Agreement. OE shall
ensure that all Center doors are locked and all lights turned off upon OE's departure from
each Center each evening.
5) Keys and access codes to the Centers and other Customer property issued to OE may not be
reproduced by OE or given to any person who is not an employee or agent of OE. OE shall
be responsible for the proper return of any and all keys that may have been provided to OE
agents or employees who terminate employment with OE. OE shall contact Orange County
Public Works if it requires additional keys. Keys or access codes must be safeguarded and
accounted for. OE is responsible for lost keys and compromised access codes. All keys to
each Center must be returned to Orange County Public Works by gam of the morning of the
first working day following the expiration or termination of this Agreement. OE shall be
responsible for all keys in their possession and access codes issued to its agents or
employees. OE shall be held financially responsible for any damage and loss due to
misappropriation, loss of Customer keys, and compromise of access codes. Responsibility to
include ALL costs incurred, including re-keying of all locks, re-configuring electronic access
systems, and reissuing new keys.
6) OE shall provide copies of background checks for all individuals performing work under this
Agreement. All OE workers shall be required to have identification that identifies them as
employees of OE on their person while at each Center.
7) The Customer will provide all paper products (towels, toilet tissue and seat covers), hand
soap, and can liners necessary for the performance of the Janitorial Services. OE will provide
OE Enterprises, Inc., Commercial Cleaning Agreement
all remaining cleaning supplies and equipment necessary for the professional performance of
the Janitorial Services.
8) OE will carry sufficient Comprehensive General Liability insurance (with limits that shall be
mutually acceptable to OE and Customer) and Worker's Compensation insurance. OE shall
provide a Certificate of Insurance showing Customer as an additional insured prior to the
commencement of any services under this Agreement and upon each renewal of coverage
throughout the term of this Agreement. All Certificates of Insurance shall include language
assuring Customer that it will be notified upon expiration of coverage for any reason
("endeavor to" language is not acceptable).
9) OE shall maintain daily work logs containing names and hours of all persons performing the
Janitorial Services under this Agreement. This daily log shall be made available to Customer
for review upon Customer's request.
10) The term of this agreement is for one fiscal year beginning on the date this Agreement is
executed by Customer and expiring on June 30, 2010. This Agreement may be canceled by
either party for any reason with a thirty (30) day advance written notice to the other party.
11) The monthly service charge will be in effect for the term specified in Section 10 unless
changes in the Janitorial Services listed on Attachment A take place. In the event such
changes are requested by Customer or OE, the requesting party will notify the other party in
writing of such a request and if agreed to, an amendment to this Agreement shall be executed
by both parties before any such changes to this Agreement become effective.
12) OE's monthly Janitorial Service Fee is to be paid by the 15th of the month in which service is
provided. OE shall deliver monthly Invoices to Customer on or before the first day of every
month during the term of this Agreement.
13) The Customer agrees that it will not employ or contract with any OE employees for one (1)
year after the termination of this Agreement without OE's written consent.
14) Independent Contractor. OE shall perform all work and services described herein as an
independent contractor and not as an officer, agent, servant or employee of Orange
County or the Public Works Department. OE shall have exclusive control of and the
exclusive right to control the details of the services and work performed hereunder and all
persons performing the same and nothing herein shall be construed as creating a partnership
or joint venture between Orange County or the Public Works Department and OE. OE shall not
be considered an officer, agent, servant or employee of Orange County or the Public Works
Department, nor shall OE be entitled to any benefits available or granted to employees of Orange
County or the Public Works Department.
15) Subcontractors/Assignment. OE shall obtain County approval before using any
subcontractors or sub consultants. This Agreement may not be assigned in whole or in
part by OE without the prior written consent of the County.
OE Enterprises, Inc., Commercial Cleaning Agreement O
16) OE agrees to indemnify and hold harmless the County from all loss, liability, claims or
expense, including attorney's fees, arising out of or related to the performances of the
Janitorial Services caused in whole or in part by the negligence or misconduct of OE
except to the extent same are caused by the negligence or willful misconduct of the
County. It is the intent of this Provision to require the OE to indemnify the County to the
fullest extent permitted under North Carolina law.
ORANGE COUNTY:
Approved as to technical content:
Department Director
Approved as to form and legal sufficiency:
BY:
NAME:
TITLE:
OE:
OE Enterprises, Inc
County Attorney
BY: ~
TITLE: Director Service Contracts
ORANGE COUNTY FINANCE DIRECTOR
"This instrument has been pre-audited in the manner required by the Local Government Budget and
Fiscal Control Act."
Gary Humphreys Date