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HomeMy WebLinkAboutAgenda - 06-01-1999 - 8sOrange County Board of Commissioners Agenda Item Abstract Meeting Date: June 1,1999 Action Agenda Item # g-S SUBJECT: Work First Job Development and Placement Contract with Employment Security Commission Department: Social Services Public Hearing: Yes No X ATTACHMENT (S): INFORMATION CONTACT: 1. Contract Marti Pryor-Cook, Extension 2802 TELEPHONE NUMBERS: Hillsborough - 732-8181 Durham - 688-7331 Mebane - 227-2031 Chapel Hill - 967-9251/968-4501 Purpose: To renew a Contract for Job Development and Placement Services with the local Employment Security Commission Office for Fiscal Year 1999/2000. Background: Orange County entered into a Purchase of Service Contract with the local Employment Security Commission (ESC) Office in August 1998. ~ The Contract provides an ESC Counselor full-time at the DSS Hillsborough office. Services offered by the ESC Counselor include Vocational Assessment, Job Readiness Training, Job Development and Placement, Employment Registration, and Unemployment Insurance Claims Registration. One requirement of the Work First program is for applicants to register for employment prior to application approval. This Contract facilitates that requirement and assists Work First applicants and participants to obtain employment. During the first seven months of the Contract period, the ESC Counselor registered 77 Work First applicants, conducted 45 Vocational Assessments, placed 29 participants in jobs, and visited 15 employers to discuss the Work First program. In addition to Work First applicants and participants, the Counselor serves other program applicants. Fiscal Impact Statement: The total Contract cost of $38,962 is reimbursed at 100% by the Federal Work First Block Grant. Recommendation: The Manager recommends approval of the Purchase of Service Contract with ESC and authorization for the Chair to sign. STATE OF NORTH CAROLI DIVISION OF SOCIAL SERVI PURCHASE CONTRACT ID # 68E01 This Contract is entered into between the Department Employment Security Commission (referred to as Provider) i This contract shall consist of form DS5-2497, Attachment A 6844). The Department will purchase specific services from t Contract in order to make optimal use of the facilities, staff az This Contract is subject to the provisions of all applicable Fed policies. Subject to its other provisions, the terms of this contra the dates specified on Attachment A. SECTION I: RESPONSIBILITIES A. The Department will: 1. Determine client eligibility for service(s) in accord State regulations; and 2. Inform the Provider on Form DSS-1360 concenun€ individual for the service, the period of time for wh and any changes in the individual's eligibility status; 3. Reimburse the Provider for service(s) purchased as de of this Contract for eligible clients; and 4. Keep the Provider informed of any alterations in an governing the service program; and 5. Accept fiscal responsibility for deviations from the result of acts of the Department or any of its officer representatives. B. The Provider will: Provide service(s) as specified in Attachment A of t with applicable standazds for the service(s); and 2. Furnish information to the Department as required t service(s) provided pursuant to this Contract; and 3 3. Comply with all State licensing standards, all applicable accrediting standards and any other standazds or criteria established by the Division of Social Services to assure quality of services; and 4. Restrict the use or disclosure of information obtained in connection with the administration of North Carolina's programs for the provision of services concerning applicants for and recipients of those services to purpose directly connected with the administration of the service program; and 5. Comply with the terms of Section 504 of the Rehabilitation Act of 1973 and all requirements imposed by or pursuant to the regulations of the Department of Health and Human Services issued pursuant to that Section, which prohibit discrimination against handicapped persons in employment and in the operation of programs and activities receiving Federal funds; and 6. Comply with Title VI and VII of the Civil Rights Act of 1964 and all requirements imposed by or pursuant to the regulations of the Department of Health and Human Services issued pursuant to that Title; and 7. Accept fiscal responsibility for deviations from the terms of this Contract as a result of acts of the Provider or any of its officers, employees, agents or representatives. SECTION II: RESPONSIBILITY FOR LIABILITIES Each party hereto agrees to be responsible for its own liabilities and that of its officers, employees, agents, or representative arising out of this Contract. SECTION III: TREATMENT OF ASSETS Treatment of assets acquired under this Contract shall be sub}ect to the following: A. Ownership of property purchased by the Provider under the terms of this Contract or which reimbursement by the Department is based upon the actual purchase cost of the property shall immediately vest with the Department of Human Resources upon such reimbursement. B. The North Cazolina Department of Human Resources shall have no claim to property purchased by the Provider under the terms of this Contract for which reimbursement by the Department is based upon approved depreciation schedule or use allowance. C. The Provider shall maintain and administer in accordance with sound business practice a program for the maintenance, repair, protection and preservation of property purchased under the terms of this Contract to assure its continued availability. D. Property purchase under the terms of this Contract shall be used only for the performance of this Contract. 4 SECTION IV: RECORDS AND REPORTS A. The Provider agrees to maintain client records which date and document, in accordance with established policy, the service delivered for the individual, a valid authorization for service, programs records, documents and other evidence which reflect program- - operations. B. The Provider agrees to fiunish information to the Department, as requested, to support provision of service(s) pursuant to this Contract and the full cost of the service; and submit changes, as needed or required, in this Contract, Attachment A or approved supporting information for review and approval by the Department. C. The Provider agrees to maintain books, records, documents and other evidence and accounting procedures which reflect all direct and induect costs expended under this Contract. A current, complete inventory of all equipment purchased under the terms of this Contract must be kept. D: The Provider agrees to retain all books, records and other documents relevant to this Contract for three years after final payment or until all audits continued beyond this period are completed. Federal auditors and any persons authorized by the Division of Social Services or the Department shall have the right to examine any of these materials. In records produced under this Contract will be turned over to the Department. SECTION V: SUBCONTRACTING The Provider shall not subcontract any of the work contemplated under this Contract without obtaining prior written approval from the Department. Any approved subcontract shall be subject to all conditions of this Contract. The Provider shall be responsible for the performance of any subcontractor. SECTION VI: MAINTENANCE OF EFFORT The Provider certifies that the funds to be used under this Contract do not replace or supplant, in any way, Federal, State or local funds for already existing services.. SECTION ~: MONITORING AND EVALUATION A. The Provider agrees to participate in program, fiscal and administrative monitoring or audits, making records an staff time available to Federal, State and county staff. B. The Provider agrees to take necessary steps for corrective action, as negotiated within a corrective action plan, for any items found to be out of compliance with Federal and State laws, regulations, standards and/or terms of this Contract. SECTION VIII: AMENDING THE CONTRACT This contract in whole or in any part may be amended at any time: A. By the Department in the event that such amendment is necessary to comply with applicable laws, regulations, policies and standards; and by mutual consent of both parties. B. Each party to this contract will notify the other immediately in writing if an amendment becomes necessary due to alterations in the activities described in Attachment A or for any other reason. SECTION IX: TERMINATION A. This contract, in whole or in any part, may be cancelled at any time: By any parry, with cause, upon at least 30 days notice, in writing, and delivered by registered mail with return receipt requested or in person, or 2. By the Department in the event reimbursement to the Department is not available and/or continued at an aggregate level sufficient to allow for the purchase of the indicated quantity of service. The obligations of each party shall be terminated to the extent specified in the notice of termination, immediately upon receipt of the notice of termination from the Department, or 3. By the Department in the event that the Division of Social Services/Department determines that the Provider is in violation of any or all of the terms of this Contract. The obligations of each party shall be terminated to the extent specified in the notice of termination immediately upon receipt of the notice from the Department, or .w 4. By mutual consent of all parties. B. In the event of termination in part, all parties shall continue the performance of this Contract to the extent not terminated C. If this Contract is terminated, in whole or in part, the Provider may be required to deliver and transfer Title or assignment of interest to the Division of Social Services or dispose of any property specifically produced or acquired for the performance of such part of this Contract as has been terminated, and the Provider shall, upon the direction of the Division of Social Services, protect and preserve property in the possession of the Provider in which the Division of Social Services has an interest. D. After receipt of a notice of termination, and except as otherwise directed by the Department, the Provider shat! cease work under the Contract on the date, an to the extent specified, in the notice of termination. The Department shall pay the Provider the agreed upon amount for the delivery of services under the terms of this Contract up to the effective date of termination. Reimbursement shall not be made for equipment or supplies purchased after the notice of termination is received except as approved by the Department. E. Waiver of any default shall not be deemed to be a waiver of any subsequent default. Waiver of breach of any provision of the Contract shall not be deemed to be a waiver of any other subsequent breach and shall not be construed to be a modification of the terms of this Contract unless stated to be such in writing, signed by an authorized representative of the Department and attached to the Contract. SECTION X: CONCLUSION It is expressly understood an agreed that the services provided to eligible clients pursuant to this Contract shall consist exclusively of those services specified in the attached program description incorporated into this Contract as Attachment A. It is further understood and agreed that the provision of services pursuant to this Contract shall be subject to the limitations and conditions contained in the laws. regulations, guidelines and plans cited in this Contact, and that this Contract is subject to renegotiation or revision to meet any new or revised rules, regulations, or policies that may be issued by the Department of Health and Human Services, or the North Carolina Social Services Commission, or the Department of Human Resources and that are communicated to the Provider. PROVIDER DEPARTMENT Employment Security Commission Orange County Department of Social Services By: Title: Manager By: Title: Director Date: ~~ ~~~Q r~ Date: This Agreement has been preaudited in the manner required by the local Crovernment Budget and Fiscal Control Act. ATTEST: County: Orange Title: Finance Director Signature: .%~~~~ Date: _T~ ~l~ SECTION XI: CERTIFICATION The Orange County Boazd of Social Services supports the need for this performance- based contract with the Employment Security Commission to provide job search, and job development for Work First Participants. Rosette Moore, Clair ~ Orange County Board of Social Services Assisting families make the transition from welfaze to work is a priority in Orange County. The Orange County Board of County Commissioners, in response to the needs of the Work First population, supports approves the contracts for job search and job development and placement services from the Employment Security Commission. Alice Gordon, Chairperson Orange County Board of County Commissioners' 8 STATE OF NORTH CAROLINA DIVISION OF SOCIAL SERVICES PURCHASE CONTRACT BUDGET SUMMARY .Effective Provider Employment Security Commission ID# 68E01 Period 7!1/1999 through 6/30/2000 Part I -Estim ated Expenditures Object of Expenditure Total Non- Matchable Total Matchable Program Costs Costs Costs (2) (3) (1) A. Salaries $27,678 B. Fringe Benefits 6 694 C. Staff Development-Services 1,004 D. Travel ' E. Equipment Purchase-Tangible Property F. Transportation-Recipient G. Medical Supplies and Expense . H. Cost of Space-Non-Residential I. Room 8c Board-Residential Treatment J. Service Payments K. Other L. Indirect Costs $ 3,590 M. Totals $38,962 tart li - t;omputatlon of Unit Lost or Individual Fixed Rate A. 1. Total Matchable Costs $ N/A 2. Less: Earned Income for Unit Cost Method 3. Net Matchable Costs B. 1. Total Service Unit Capacity, or 2. Total Anticipated Utilization Capacity Method of Computation or Source of Data D. Estimated Unit Cost or Individual Fixed Rate: $ per Part III -Distribution of Estimated Revenue for Total Cost Reimbursement Method (a) (b) A. Estimated Eligible and Matchable Costs Number Ratio 1. Estimated Eligible Clients 250 100% 2. Estimated ineligible Clients 0 0% 3. Total Clients 250 100% B. Eligible Costs (1) Matchable (2) Less (3) Net (4) (5) Costs Eligible Costs Earned Matchable Estimated % for Financial [Part.l, Line M, Income Costs of Eligibles Participation col. (3) [B. (1) Less (2)}] [A. 1. (b)] [B. (3) x (4)] $ $ $ $ $ A. Program Costs ~ Amount Source of Funds 1. FederaVState Funds $ Work First 2. Local Matching Share $ Counri 3. Other Budgeted Funds $ 4. TOTAL REVENUE $ 38,962 B. Fees (If Applicable) :~~~ 1. Administrative Fce $ 2. Certification Fee $ 3. TOTAL FEES $ Part V-Reimbursement Projections (For Title XX Providers Only) Annual Projection July- September Projection October-June Projection A.$ B.$ C.$ Signed: Provider/ uthorized Official County Director or Designee Date: ..~~ ~a Date: 10 Purchase Contract Budget Supporting Budget Schedules A. Salary Schedule {1) (2) (3) (4) (5) (6) (7) Number Pay % of No. of Annual Total of Persons Position or Title Grade Time Months Salary Cost Employed 1 Job Development Specialist N/A 100 % 12 $27,678 $27,678 Total - Sa laries B. Fringe Benefits (1) (2) (3) Total • Type Method of Computation Cost FICA Health Ins. Retirement Worker's Compensation Unemployment Insurance Total -Fringe Benefits $6,694 11 C. Staff Development -Service Funds Schedule (1) Item (2) Total Cost Total Staff Development -Service Funds D. Travel Schedule (1) (2) (3) (4) (5) Dail Subsistence (8} No. of Persons Position or Title No. of Miles/Days Rate per Mile No. of Days (~ Rate ('n Days Total Cost 1 Job Development Specialist .~ 12 Months $1000 Total -Travel $1000 E. Equipm ent -Tangible Property Schedule (1) No. of Units (2) Item (3) Cost per Unit (4) Total Cost N/A Total Equipment -Tangible Property 12 F. Recipient Transport ation Schedule ~l) Item (Z) Method of Computation (3) Total Cost N/A 1 a. Salaries # of Persons Position or Title Pay Grade % of Time # of Months Employed Annual Salary N/A 1 b. Fringe Benefits ~~ Type Method of Computation N/A Total Recipient Transportation 13 G. Medical Supplies and Expenses Schedule (1) Item (2) Total Cost N/A Total -Medical Supplies and Expense H. Cost of Space -Non-Residential Schedule (1) Item (2) Total Cost N/A Total Cost of Space -Non-Residential I. Room and Board Costs -R esidential Treatment (1) Item (2) Method of Computation (3) Total Cost N1A Total Room and Board Costs - Residential Treatment 14 J. Service Payment Schedule (1) No. of Units (2) Item (3) Cost per Unit (4) Total N!A Total -Service Payment K. Other Expense Schedule (1) Item (2) Total Cost N!A Total -Other Expense L. Indirec t Cost Schedule (1) Rate (2) Rate Applied To: (3) Amount Rate Applied To: (4) Total 12.97% Salary $27,678 $3,590 Total -Indirect Cost $3,590 15 ATTACHMENT A State of North Carolina Division of Social Services Contract Application I. Contract Summary A. This agreement is between the Orange County Department of Social Services (hereinafter referred to as the "Department")and the Employment Security Commission (heretofore and hereinafter referred to as the "Provider'. B. This agreement shall be in effect from 7/1/1999 to 6/30/2000 C. Services to be Provided: (1) Service (2) Service Code (3) Number of Persons Served (4) Number of Units of Service (5) Definition of Unit of Service Job Development and Placement 546 125 125 One Participant Job Readiness/ Job Search - 547 250 250 One Participant Any additional services should be listed in III. -Service Program Description D. Area to be Served: Orange County 16 State of North Carolina .. Division of Social Services Contract Application E. Contract Identification: 1. Provider a. Name of Contract Administrator Tel. # : (919) 967-0177 Pennell b. Name of Program Contact Person: Same Tel. #: c. Program Name, Location and Mailing Address: Employment Security Commission 110 W. Main St. Carrboro~, NC 27510 d. Additional Service Delivery Sites: e. Status : (X )Public ()Private, non-profit ( )Private, for Profit ()Individual f. Provider Contract ID #: 68E01 2. County.Department of Social Services a. Name of Contract Administrator: Marti Pryor-Cook Tel. # : (919) 732-8181 b. Name Services Program Contact Person: Gwendolyn Price Tel. #: (919) 732-8181 c. Address of County Department of Social Services: P.O. Box 8181 304 W. Tryon St. Hillsborough, NC 27278 State of North Carolina 17 Division of Social Services Contract Application II. Fiscal Provisions A. Amount of Reimbursement: Reimbursement under the terms of this agreement will be limited to a maximum of $ 32,916 TOTAL = $ SSBG + $ IV-B + $ RA,P + $ State + $ County + $ Other (identify) : Federal, State and Local TANF Dollars (Optional : County funds consist of $ for and $ (funding source) for .} B. Method of Reimbursement: 1. For Purchase Contract (DSS-249 Total and Unit Cost: (~ a. Reimbursement will be made in accordance with the current budget approved by the Department and on file with both parties. The amount of reimbursement will be based on allowable expenditures made in behalf of eligible clients, determined in a accordance with acceptable cost allocation methods. The Provider will report all expenditures made under the terms of the contract. () b. Reimbursement will be made at a unit cost rate of $ per unit of reimbursement delivered to eligible clients for an estimated number of units. The Provider will document total expenditures made under the terms of the contract to the Department within thirty days after the termination of this contract, or as instructed by the Department. Reimbursement which exceeds actual allowable cost will be adjusted to actual allowable cost. 2. For Vendor Agreements (DSS-2252) Fixed Rate Reimbursement will be based on: () a. a standard fixed rate or () b. an individual fixed rate. c. Reimbursement will be made at a fixed rate of $ per unit of (define) for as estimated number of units. Reimbursement will be based on the actual number of units delivered whether over or under the estimated number. If multiple components are being purchased, additional rates and units can be identified as follows: State of North Cazolina Division of Social Services 18 Contract Application C. Reimbursement Reporting: 1. Expenditures The Provider will report expenditures monthly in accordance with policy set forth by the Controller's Offices, Division of Social Services, issued via the Fiscal Manual. Expenditures aze to be reported on the DSS Administrative Cost Report (Form DDSs- 1571,Part III). Reports are to be submitted to the Department by the fifth working day of the month following the month in which services were delivered. The Department will reimburse the Provider monthly, usually by check, upon receipt of a completed and correctly filed report. 2. Reporting for the Statewide Services Information System (SIS) In addition to the Administrative Cost Report (DSS-1571, Part III), the Provider will submit to the Department the Monthly Report of Service Delivery (DSS Form 1571, Part IV). This should be submitted along with the Administrativc Cost Report by the fifth working day of the month following the month in which services were delivered. The utits reported in Column 12 of the 1571 Part IV are the units of service defined in Column 5 of I.C. of this Attachment. Service definition and reporting instructions are found in Family Services Manual, Volume VI, Chapter IV. D. Audit Requirements The Provider shall be responsible for compliance with the audit requirements of Department of Health and Human Services federal regulation 45 CFR Part 74, Administration of Grants, or State Administrative;Procedures Manual for Federal Block Grant Funds, whichever is applicable. These regulations stipulate that an annual audit be performed for the fiscal year in which contract funds were received. () 1. NA Private, non-profit if amount of reimbursement received is under $ 1,000; private, for profit or individual . () 2. (Applicable to Private, Non-Profit Providers if reimb. 51,000 or over) An annual audit is to be performed in accordance with OMB Circular A-110 by an "independent auditor." Independent auditor" means either: (a) a state goven~unent auditor from the Department of Human Resources or the Department of Administration, Office to the State Auditor; or (b) a certified public accountant. Upon completion of the audit, a copy of the audit report must be forwarded to the county department of social services. State of North Carolina Division of Social Services 19 Contract Application () 3. (Applicable to Public Hospitals, Colleges, and Universities) The annual audit must be performed in accordance with OMB Circular A-110. It is not necessary for the institution to program audits performed separately from anall-inclusive single audit which entails all revenues and expenditures of the public agency. However, it is the responsibility of the contractor to insure that the contract program is included in the institution's single annual audit. A copy of the audit report must be provided to the County department of Social Services upon completion of the annual audit. (~ 4. (Applicable to State or Local Government Agencies) An annual audit is to be performed in accordance with OMB Circular A-128 by an independent auditor. Upon completion of the audit, a copy of the audit report must be forwarded to the county Department of Social Services. E. Client Fees for Service (~ 1. No fees will be charged to individuals determined to be eligible for services by the department of social services. () 2. The service(s) under contract with the Provider are services for which a client fee may be assessed. Policy regazding the assessment and collection of fees is contained in Family Services Manual, Volume VI, Chapter III. If a client is to to be chazged a fee, the department will inform the Provider of the amount of fee to be charged and of any subsequent changes by way of the Purchase of Service Referral and Authorization (DSS Form 13b0). The Provider will establish a plan with the client for collecting the fee on at least a monthly basis; and when fees aze not paid within ten days of the due date, will bill the client in writing and send a copy of the bill to the Department. NO OTHER FEES FOR SERVICES MAY BE CHARGED TO THE CLIENT. Client fees aze to be reported on the Monthly Report of Service Delivery (DSS Form 1571, Part IV). F. Management of the Funding/Matching Shaze Requirement () 1. A cash transfer of the matching shaze will be made to the county department of social services in accordance with the terms specified in the Donation Agreement (DSS-1319). State of North Carolina Division of Social Services 20 Contract Application () 2. The provider certifies through the contract budget attached to this contract that the matching share in available. Further, it is agreed that the provider will report all program costs incurred each month relating to this contract on the DSS-1571. However, reimbursement will be limited to the federaUstate financial participation rate. (~ 3. The county department of social services is providing the match. G. Provider Fees (For Purchase Contracts Only) () 1. The Provider agrees to pay the Department/Division up to $ Administrative Fee as payment in full for the administration of the contract. The amount of the fee is five percent of the matching share contributed by the Provider. () 2. The Provider agrees to pay the Department up to $ Certification Fee as payment in full for the determination and certification of client eligibility. The amount of the fee is five percent of the matching share contributed by the Provider. Monitoring and Certification Fees, when applicable, will be deducted from the amount to be reimbursed. 21 State of North Cazolina Division of Social Services Contract Application III. Service Program Description Orange County Department of Social Services (DSS) is purchasing the services of a Job Development Specialist from the Employment Security Commission of North Carolina. The General Assembly considers the Employment Security Commission the state's primary job placement authority. The Job Development Specialist will be stationed at the DSS and will be providing services to Work First participants. The following services aze included in this contracK: • Vocational Assessment and Employment Counseling, • Job Readiness Training and Job Club, • First Stop Registration, • Process Unemployment Insurance Claims • Job Development and Placement (placements include direct placements and entered employments), , • Follow-up Services Job Development Specialist Duties The Job Development Specialist will assess and counsel Work First participants who are referred with an objective of locating employment. Job readiness and job club activities will include but are not limited to information about employer expectations, appropriate dress and grooming, resume preparation, goal setting, and networking. Other duties of the Job Development Specialist are as follows: • Interview applicants/participants to determine work history, education, training, and skills, • Conduct file searches of suitable job openings, ,,,- • Refer applicant to employers, . • Perform job development contacts with employers to obtain job orders, • Provide labor market information to employers, applicants, and other agencies, . • Determine eligibility for unemployment insurance, and • Follow up with applicants and employers in an effort to impact job retention. Performance Measures North Camlina's Work First Program, implemented in July 1995, is one of the most comprehensive welfare reform efforts in the nation. The guiding principles of Work First requires parents to take personal responsibility for their. children; limits the receipt of Work First Cash Assistance (temporary and short-term), and requires parents to work. The Orange County Department of Social Services, in conjunction with the Employment Security Commission have identified the following performance measures. • Locate full-time employment for 125 Work First participants. • Perform 45 employer visits to develop job openings for Work First participants. • Conduct monthly job readiness workshops. • Maintain contact with participants and employers for three months after placement. z2 STATE OF NORTH CAROLINA COUNTY OF ORANGE AGREEMENT BETWEEN THE UNIVERSITY OF NORTH CAROLINA HOSPITALS AND ORANGE COUNTY, NORTH CAROLINA THIS AGREEMENT, made and entered into this the 1st day of July, 1999 by and between ORANGE COUNTY (hereinafter referred to as the COUNTY) and THE UNIVERSITY OF NORTH CAROLINA HOSPITALS, (hereinafter referred to as UNCH) Orange County, North Carolina. WITNESSETH: WHEREAS, the parties have agreed with each other that the County will provide certain services for The University of North Carolina Hospitals in connection with the Orange County Department of Social Services (hereinafter referred to as OCDSS), Medicaid Program; and WHEREAS, the UNCH has agreed to pay certain compensation for said service and the parties desire to execute this contract to delineate their understanding of this agreement; NOW, THEREFORE, the parties hereby agree as follows: 1. Orange County agrees to make available to UNCH the services of three full time Income Maintenance Caseworkers. 2. UNCH agrees to reimburse the County within 15 days of receipt of monthly billings for the county share of the salary, benefits, and the indirect costs to which the parties have agreed involved in maintaining three Social Services Income Maintenance Caseworkers at UNCH. The county share of these positions is approximately 50 percent UNCH also agrees to reimburse the county for 15 percent of the salary and benefits of a full time supervisor. Salary and benefits for the Income Maintenance Caseworkers and the supervisor include: base salary according to the Orange County pay plan; FICA taxes; Local government retirement; vacation, sick, petty, or other Leave under approved county plan; paid holidays as observed by county; necessary travel and per 23 diem for job related activities; county paid insurance (health, dental, and life). Indirect costs for each of the three Caseworkers at UNCH for fiscal year 1999/2000 will be $2098.00, which is the proportionate share of the OCDSS's costs for liability insurance and services provided by the Orange County Personnel and Finance Departments. UNCH further agrees to pay the county share of any expense resulting from other requirements mutually agreed upon by OCDSS and UNCH. 3. Other supportive services provided by OCDSS without additi3nal charge to UNCH include continuing program training of Income Maintenance Caseworkers and consultation with other counties in the catchment area about applications for pre-and post-discharge patients. 4. Other supportive services provided by UNCH without charge to OCDSS include: office space; parking space; office equipment; clerical support; and telephone service. 5. The Income Maintenance Caseworkers shalt receive all potential medical assistance applications originating at UNCH. Specifically, the Income Maintenance Caseworker shall perform intake functions only, consisting of the following: conducting interviews that initiate an application; obtaining signatures; obtaining documentation available at the time of interview; and forwarding applications to the appropriate county for processing. 6. The Income Maintenance Caseworkers shall be assisted by UNCH staff in obtaining information and documentation required to complete the application process. 7. The Social Services Income Maintenance Caseworkers shall work cooperatively with UNCH staff and the staff of any Department of Social Services to make appropriate referrals of patients and family members with problems not related to eligibility determination. 8. As empbyees of the County, the Income Maintenance Caseworkers shall be directly supervised by and accountable to OCDSS. Due to the nature of this agreement and the working relationship with UNCH, it is necessary that close contact be kept with UNCH administratlon and certain members of the hosp'itai medical staff. In recognition of this factor, UNCH will name a staff member to act as liaison between the OCDSS, the Income Maintenance Caseworkers, the departments of UNCH and the other staff personnel. Assignment of work to the Income 24 Maintenance Caseworkers and coordination of sick, vacation, and other leave will be the joint responsibility of this UNCH staff member and the OCDSS supervisor. 9. UNCH shall participate in the interviewing and selection process utilized by OCDSS for the hiring of Income Maintenance Caseworkers covered by this agreement, in accordance with County policy and procedures. 10. Both the County and UNCH agree and understand that if at any time UNCH determines that an Income Maintenance Caseworker's performance or professional interactions are inadequate or inappropriate. UNCH may request that OCDSS initiate appropriate action to correct that employee's deficiencies, or to dismiss that employee if indicated. Any disciplinary action shall be pursued in compliance with the Orange County Personnel ordinance and UNCH shall provide sufficient documentatlon to support that action. 11. This Agreement shall be effective from July 01, 1999 to June 30, 2000. 12. This Agreement shall be reviewed at least annually, prior to July 1st and may be terminated by either party upon 60 days written notice. 13. The Agreement contains the entire understanding of the parties and shall not be altered, amended or modified, except by an agreement in writing executed by the duly authorized officials of both parties. IN WITNESS WHEREOF, the parties hereto have caused this contract to be signed by its duly authorized officials. is FOR AND ON BEHALF OF: ORANGE COUNTY, NORTH CAROLINA Chair, Orange County Board of Commissioners DATE: Attest: Clerk of the Orange County Board of Commissioners FOR ANO ON BEHALF OF: THE UNIVERSITY OF NORTH CAROLINA HOSPITALS r, The University Hospitals DATE: ~~~~ f This instrument has been preaudited in the manner required by the Local Government Budget and Fiscal Control Act Ken Chavious, Orange County Finance Officer ~-/-99 ,~~~ Page 1 of 5 STATE OF NORTH CAROLINA DIVISION OF SOCIAL SERVICES PURCHASE CONTRACT ID # 68E01 This Contract is entered into between the Department of Social Services and The Employment Security Commission (referred to as Provider) identified on Attachment A. This .contract shall consist of form DSS-2497, Attachment A (DSS-1292) and Budget (DSS- 6844). The Department will purchase specific services from the Provider as set forth in the Contract in order to make optimal use of the facilities, staff and programs of the Provider. This Contract is subject to the provisions of all applicable Federal regulations and State policies. Subject to its other provisions, the terms of this contract shall be in effect to and from the dates specified on Attachment A. SECTION I: RESPONSIBILITIES A. The Department will: 1. Determine client eligibility for service(s) in accordance with Federal and State regulations; and 2. Inform the Provider on Form DSS-1360 concerning the eligibility of each individual for the service, the period of time for which services are authorized, and any changes in the individual's eligibility status; and 3. Reimburse the Provider for service(s) purchased as described in Attachment A of this Contract for eligible clients; and 4. Keep the Provider informed of any alterations in and/or to the regulations governing the service program; and Accept fiscal' responsibility for deviations from the terms of this Contract as a result of acts of the Department or any of its officers, employees, agents or representatives. B. The Provider will: 1. Provide service(s) as specified in Attachment A of this Contract in accordance with applicable standards for the service(s); and 2. Furnish information to the Department as required to support the full cost of service(s) provided pursuant to this Contract; and Page 2 of 5 3. Comply with all State licensing standards, all applicable accrediting standards and any other standards or criteria established by the Division of Social Services to assure quality of services; and 4. Restrict the use or disclosure of information obtained in connection with the administration of North Carolina's programs for the provision of services concerning applicants for and recipients of those services to purpose directly connected with the administration of the service program; and 5. Comply with the terms of Section 504 of the Rehabilitation Act of 1973 and all requirements imposed by or pursuant to the regulations of the Department of Health and Human Services issued pursuant to that Section, which prohibit discrimination against handicapped persons in employment and in the operation of programs and activities receiving Federal funds; and 6. Comply with Title VI and VII of the Civil Rights Act of 1964 and all requirements imposed by or pursuant to the regulations of the Department of Health and Human Services issued pursuant to that Title; and 7. Accept fiscal responsibility for deviations from the terms of this Contract as a result of acts of the Provider or any of its officers, employees, agents or representatives. SECTION II: RESPONSIBILITY FOR LIABILITIES Each party hereto agrees to be responsible for its own liabilities and that of its officers, employees, agents, or representative arising out of this Contract. SECTION III: TREATMENT OF ASSETS Treatment of assets acquired under this Contract shall be subject to the following: A. Ownership of property purchased by the Provider under the terms of this Contract or which reimbursement by the Department is based upon the actual purchase cost of the property shall immediately vest with the Department of Human Resources upon such reimbursement. B. The North Carolina Department of Human Resources shall have no claim to property purchased by the Provider under the terms of this Contract for which reimbursement by the Department is based upon approved depreciation schedule or use allowance. C. The Provider shall maintain and administer in accordance with sound business practice a program for the maintenance, repair, protection and preservation of property purchased under the terms of this Contract to assure its continued availability. D. Property purchase under the terms of this Contract shall be used only for the performance of this Contract. SECTION IV: RECORDS AND REPORTS Page 3 of 5 A. The Provider agrees to maintain client records which date and document, in accordance with established policy, the service delivered for the individual, a valid authorization for service, programs records, documents and other evidence which reflect program operations. B. The Provider agrees to furnish information to the Department, as requested, to support provision of service(s) pursuant to this Contract and the full cost of the service; and submit changes, as needed or required, in this Contract, Attachment A or approved supporting information for review and approval by the Department. C. The Provider agrees to maintain books, records, documents and other evidence and accounting procedures which reflect all direct and indirect costs expended under this Contract. A current, complete inventory of all equipment purchased under the terms of this Contract must be kept. D: The Provider agrees to retain all books, records and other documents relevant to this Contract for three years after final payment or until all audits continued beyond this period are completed. Federal auditors and any persons authorized by the Division of Social Services or the Department shall have the right to examine any of these materials. In records produced under this Contract will be turned over to the Department. SECTION V: SUBCONTRACTING The Provider shall not subcontract any of the work contemplated under this Contract without obtaining prior written approval from the Department. Any approved subcontract shall be subject to all conditions of this Contract. The Provider shall be responsible for the performance of any subcontractor. SECTION VI: MAINTENANCE OF EFFORT The Provider certifies that the funds to be used under this Contract do not replace or supplant, in any way, Federal, State or local funds for already existing services.. SECTION VII: MONITORING AND EVALUATION A. The Provider agrees to participate in program, fiscal and administrative monitoring or audits, making records an staff time available to Federal, State and county staff. B. The Provider agrees to take necessary steps for corrective action, as negotiated within a corrective action plan, for any items found to be out of compliance with Federal and State laws, regulations, standards and/or terms of this Contract. - Page 4 of 5 SECTION VIII: AMENDING THE CONTRACT This contract in whole or in any part may be amended at any time: A. By the Department in the event that such amendment is necessary to comply with applicable laws, regulations, policies and standards; and by mutual consent of both parties. B. Each party to this contract will notify the other immediately in writing if an amendment becomes necessary due to alterations in the activities described in Attachment A or for any other reason. SECTION IX: TERMINATION A. This contract, in whole or in any part, may be cancelled at any time: 1. By any party, with cause, upon at least 30 days notice, in writing, and delivered by registered mail with return receipt requested or in person, or 2. By the Department in the event reimbursement to the Department is not available and/or continued at an aggregate level sufficient to allow for the purchase of the indicated quantity of service. The obligations of each party shall be terminated to the extent specified in the notice of termination, immediately upon receipt of the notice of termination from the Department, or 3. By the Department in the event that the Division of Social Services/Department determines that the Provider is in violation of any or all of the terms of this Contract. The obligations of each party shall be terminated to the extent specified in the notice of termination immediately upon receipt of the notice from the Department, or 4. By mutual consent of all parties. B. In the event of termination in part, all parties shall continue the performance of this Contract to the extent not terminated. C. If this Contract is terminated, in whole or in part, the Provider may be required to deliver and transfer Title or assignment of interest to the Division of Social Services or dispose of any property specifically produced or acquired for the performance of such part of this Contract as has been terminated, and the Provider shall, upon the direction of the Division of Social Services, protect and preserve property in the possession of the Provider in which the Division of Social Services has an interest. D. After receipt of a notice of termination, and except as otherwise directed by the Department, the Provider shall cease work under the Contract on the date, an to the extent specified, in the notice of termination. The Department shall pay the Provider the agreed upon amount for the delivery of services under the terms of this Contract up to the Page 5 of 5 effective date of termination. Reimbursement shall not be made for equipment or supplies purchased after the notice of termination is received except as approved by the Department. E. Waiver of any default shall not be deemed to be a waiver of any subsequent default. Waiver of breach of any provision of the Contract shall not be deemed to be a waiver of any other subsequent breach and shall not be construed to be a modification of the terms of this Contract unless stated to be such in writing, signed by an authorized representative of the Department and attached to the Contract. SECTION X: CONCLUSION It is expressly understood an agreed that the services provided to eligible clients pursuant to this Contract shall consist exclusively of those services specified in the attached program description incorporated into this Contract as Attachment A. It is further understood and agreed that the provision of services pursuant to this Contract shall be subject to the limitations and conditions contained in the laws. regulations, guidelines and plans cited in this Contact, and that this Contract is subject to renegotiation or revision to meet any new or revised rules, regulations, or policies that may be issued by the Department of Health and Human Services, or the North Carolina Social Services Commission, or the Department of Human Resources and that are communicated to the Provider. PROVIDER DEPARTMENT Employment Security Commission Orange County Department of Social Services By: - By; Title: Manager Title: Director Date: ~ f7 ~l ~` g Date: This Agreement has been preaudited in the manner required by the local Government Budget and Fiscal Control Act. ATTEST: County: Orange Title: Finance Director Signature: ~%~.-~ ~- ~~ Date: s~a-~~%~ SECTION XI: CERTIFICATION The Orange County Board of Social Services supports the need for this performance- based contract with the Employment Security Commission to provide job search, and job development for Work First Participants. _~~ Rosette Moore, Chair ~ Orange County Board of Social Services Assisting families make the transition from welfare to work is a priority in Orange County. The Orange County Board of County Commissioners, in response to the needs of the Work First population, supports approves the contracts for job search and job development and placement services from the Employment Security Commission. `'Y~ Alice Gordon, Chairperson Orange County Board of County Commissioners STATE OF NORTH CAROLINA DIVISION OF SOCIAL SERVICES .PURCHASE CONTRACT BUDGET SUMMARY Effective Provider Employment Security Commission ID# 68EOI Period 7/1/1999 through 6/30/2000 Part I -Estimated Expenditures Object of Expenditure Total Non- Matchable Total Matchable Program Costs Costs Costs (2) (3) (I) A. Salaries $27,678 B. Fringe Benefits 6,694 C. Staff Development-Services 1,000 D. Travel ' E. Equipment Purchase-Tangible Property F. Transportation-Recipient G. Medical Supplies and Expense H. Cost of Space-Non-Residential I. Room &Board-Residential Treatment J. Service Payments K. Other L. Indirect Costs $ 3,590 M. Totals $38,962 Part li -Computation of Unit Cost or lndividual mixed Kate A. 1. Total Matchable Costs $ N/A 2. Less: Eamed Income for Unit Cost Method $ 3. Net Matchable Costs ~ $ B. 1. Total Service Unit Capacity, or 2. Total Anticipated Utilization Capacity Method of Computation or Source of Data D. Estimated Unit Cost or Individual Fixed Rate: $ per Part III -Distribution of Estimated Revenue for Total Cost Reimbursement Method (a) (b) A. Estimated Eligible and Matchable Costs Number Ratio 1. Estimated Eligible Clients 250 100% 2. Estimated ineligible Clients 0 0% 3. Total Clients 250 100% B. Eligible Costs (1) Matchable (2) Less (3) Net (4) (5) Costs Eligible Costs Earned Matchable Estimated % for Financial [Part 1, Line M, Income Costs of Eligibles Participation col. (3) [B. (1) Less (2)}] [A. 1. (b)] [B. (3) x (4}] $ $ $ $ $ A. Program Costs ~ Amount Source of Funds 1. Federal/State Funds $ Work First 2. Local Matching Share $ County 3. Other Budgeted Funds $ 4. TOTAL REVENUE $ 38.962 B. Fees (If Applicable) 1. Administrative Fee $ 2. Certification Fee $ 3. TOTAL FEES $ Part V-Reimbursement Projections (For Title XX Providers Only) Annual Projection July- September October-June Projection Projection A.$ B.$ C.$ Signed: Date: ~~ ~~ Provider/ uthorized Official Date: County Director or Designee Purchase Contract Budget Supporting Budget Schedules A. Salary Sc hedule (1) (2) (3) (4) (5) (6) (7) Number Pay % of No. of Annual Total of Persons Position or Title Grade Time Months Salary Cost Employed 1 Job Development Specialist N/A 100 % 12 $27,678 $27,678 Total - Sa laries B. Fringe Benefits (1) (2) (3) Total Type Method of Computation Cost FICA Health Ins. Retirement Worker's Compensation Unemployment Insurance Total -Fringe Benefits $6,694 C. Staff Development -Service Funds Schedule (1) Item (2) Total Cost Total Staff Development -Service Funds D. Travel Schedule (1) (2) (3) (4) (5) Daily Subsistence (8) No. of Persons Position or Title No. of Miles/Days Rate per Mile No. of Days (6) Rate (7) Days Total Cost 1 Job Development Specialist 12 Months $1000. Total -Travel $1000 E. Equipment -Tangible Property Schedule (1} No. of Units (2) Item (3) Cost per Unit (4) Total Cost N/A Total Equipment -Tangible Property F. Recipient Transport ation Schedule (1) Item (2) Method of Computation (3) Total Cost N/A 1 a. Salaries # of Persons Position or Title Pay Grade % of Time # of Months Employed Annual Salary N/A lb. Fringe Be nefits Type Method of Computation NIA Total Recipient Transportation v. nneaica~ ~upphes and h;xpenses Schedule (1) Item (2) Total Cost N/A Total -Medical Supplies and Expense H. Cost of Space -Non-Residential Schedule (I) Item (2) Total Cost N/A Total Cost of Space -Non-Residential I. Room and Board Costs -Residential Treatment (1) Item (2) Method of Computation (3) Total Cost N/A Total Room and Board Costs - Residential Treatment J. Service Payment Schedule (1) No. of Units (2) Item (3) Cost per Unit (4) Total N/A Total -Service Payment K. Other Expense Schedule (1) Item (2) Total Cost N/A Total -Other Expense L. Indirec t Cost Schedule (1) Rate (2) Rate Applied To: (3) Amount Rate Applied To: (4) Total 12.97% Salary $27,678 $3,590 Total -Indirect Cost $3,590 ATTACHMENT A State of North Carolina Division of Social Services Contract Application Page 1 of 7 I. Contract Summary A. This agreement is between the Orange County Department of Social Services (hereinafter referred to as the "Department")and the Employment Security .Commission (heretofore and hereinafter referred to as the "Provider"). B. This agreement shall be in effect from 7/1/1999 to 6!30/2000 C. Services to be Provided: (1) Service (2) Service Code (3) Number of Persons Served (4) Number of Units of Service (5) Definition of Unit of Service Job Development and Placement 546 125 125 One Participant Job Readiness/ Job Search ~ 547 250 250 One Participant Any additional services should be listed in III. -Service Program Description D. Area to be Served: Orange. County State of North Carolina Division of Social Services Contract Application E. Contract Identification: 1. Provider a. Name of Contract Administrator Tel. # : (919) 967-0177 b. Name of Program Contact Person: Tel. #: Same c. Program Name, Location and Mailing Address: Employment Security Commission 110 W. Main St. Carrboro~, NC 27510 d. Additional Service Delivery Sites: e. Status : (X )Public ()Private, non-profit ( )Private, for Profit ()Individual f. Provider Contract ID #: 68E01 2. County Department of Social Services a. Name of Contract Administrator: Marti Pryor-Cook Tel. # : (919) 732-8181 b. Name Services Program Contact Person: Gwendolyn Price Tel. #: (919) 732-8181 c. Address of County Department of Social Services: P.O. Box 8181 300 W. Tryon St. Hillsborough, NC 27278 Page 2 of 7 Pennell State of North Carolina Division of Social Services Contract Application Page 3 of 7 II. Fiscal Provisions A. Amount of Reimbursement: Reimbursement under the terms of this agreement will be limited to a maximum of $ 32,916 TOTAL = $ SSBG + $ IV-B + $ RAP + $ State + $ County + $ Other (identify) : Federal, State and Local TANF Dollars (Optional : County funds consist of $ for for .) (funding source) B. Method of Reimbursement: 1. For Purchase Contract (DSS-2497) Total and Unit Cost: and$ (X) a. Reimbursement will be made in accordance with the current budget approved by the Department and on file with both parties. The amount of reimbursement. will be based on allowable expenditures made in behalf of eligible clients, determined in a accordance with acceptable cost allocation methods. The Provider will report all expenditures made under the terms of the contract. () b. Reimbursement will be made at a unit cost rate of $ per unit of reimbursement delivered to eligible clients for an estimated number of units. The Provider will document total expenditures made under the terms of the contract to the Department within thirty days after the termination of this contract, or as instructed by the Department. Reimbursement which exceeds actual allowable cost will be adjusted to actual allowable cost. 2. For Vendor Agreements (DSS-2252) Fixed Rate Reimbursement will be based on: () a. a standard fixed rate or () b. an individual fixed rate. c. Reimbursement will be made at a fixed rate of $ per unit of (define) for as estimated number of units. Reimbursement will be based on the actual number of units delivered whether over or under the estimated number. If multiple components are being purchased, additional rates and units can be identified as follows: State of North Carolina Division of Social Services Contract Application Page 4 of 7 C. Reimbursement Reparting: 1. Expenditures The Provider will report expenditures monthly in accordance with policy set forth by the Controller's Offices, Division of Social Services, issued via the Fiscal Manual. Expenditures are to be reported on the DSS Administrative Cost Report (Form DDSs- 1571,Part III). Reports are to be submitted to the Department by the fifth working day of the month following the month in which services were delivered. The Department will reimburse the Provider monthly, usually by check, upon receipt of a completed and correctly filed report. 2. Reporting for the Statewide Services Information System (SIS) In addition to the Administrative Cost Report (DSS-1571, Part III), the Provider will submit to the Department the Monthly Report of Service Delivery (DSS Form 1571, Part IV). This should be submitted along with the Administrative Cost Report by the fifth working day of the month following the month in which services were delivered. The units reported in Column 12 of the 1571 Part IV are the units of service defined in Column 5 of I.C. of this Attachment. Service definition and reporting instructions are found in Family Services Manual, Volume VI, Chapter IV. D. Audit Requirements The Provider shall be responsible for compliance with the audit requirements of Department of Health and Human Services federal regulation 45 CFR Part 74, Administration of Grants, or State Administrative Procedures Manual for Federal Block Grant Funds, whichever is applicable. These regulations stipulate that an annual audit be performed for the fiscal year in which contract funds were received. () 1. NA Private, non-profit if amount of reimbursement received is under $ 1,000; private, for profit or individual () 2. (Applicable to Private, Non-Profit Providers if reimb. $1,000 or over) An annual audit is to be performed in accordance with OMB Circular A-110 by an "independent auditor." Independent auditor" means either: (a) a state government auditor from the Department of Human Resources or the Department of Administration, Office to the State Auditor; or (b) a certified public accountant. Upon completion of the audit, a copy of the audit report must be forwarded to the county department of social services. State of North Carolina Division of Social Services Contract Application Page 5 of 7 () 3. (Applicable to Public Hospitals, Colleges, and Universities) The annual audit must be performed in accordance with OMB Circular A-110. It is not necessary for the institution to program audits performed separately from anall-inclusive single audit which entails all revenues and expenditures of the public agency. However, it is the responsibility of the contractor to insure that the contract program is included in the institution's single annual audit. A copy of the audit report must be provided to the County department of Social Services upon completion of the annual audit. (X) 4. (Applicable to State or Local Government Agencies) An annual audit is to be performed in accordance with OMB Circular A-128 by an independent auditor. Upon completion of the audit, a copy of the audit report must be forwarded to the county Department of Social Services. E. Client Fees for Service (X) 1. No fees will be -charged to individuals determined to be eligible for services by the department of social services. () 2. The service(s) under contract with the Provider are services for which a client fee may be assessed. Policy regarding the assessment and collection of fees is contained in Family Services Manual, Volume VI, Chapter III. If a client is to to be charged a fee, the department will inform the Provider of the amount of fee to be charged and of any subsequent changes by way of the Purchase of Service Referral and Authorization (DSS Form 1360). The Provider will establish a plan with the client for collecting the fee on at least a monthly basis; and when fees are not paid within ten days of the due date, will bill the client in writing and send a copy of the bill to the Department. NO OTHER FEES FOR SERVICES MAY BE CHARGED TO THE CLIENT. Client fees are to be reported on the Monthly Report of Service Delivery (DSS Form 1571, Part IV). F. Management of the Funding/Matching Share Requirement () 1. A cash transfer of the matching share will be made to the county department of social services in accordance with the terms specified in the Donation Agreement (DSS-1319). State of North Carolina Division of Social Services Contract Application Page 6 of 7 () 2. The provider certifies through the contract budget attached to this contract that the matching share in available. Further, it is agreed that the provider will report all program costs incurred each month relating to this contract on the DSS-1571. However, reimbursement will be limited to the federaUstate financial participation rate. (X) 3. The county department of social services is providing the match. G. Provider Fees (For Purchase Contracts Only) () 1. The Provider agrees to pay the Department/Division up to $ Administrative Fee as payment in full for the administration of the contract. The amount of the fee is five percent of the matching share contributed by the Provider. () 2. The Provider agrees to pay the Department up to $ Certification Fee as payment in full for the determination and certification of client eligibility. The amount of the fee is five percent of the matching share contributed by the Provider. Monitoring and Certification Fees, when applicable, will be deducted from the amount to be reimbursed. State of North Carolina Page 7 of 7 Division of Social Services Contract Application III. Service Program Description Orange County Department of Social Services (DSS) is purchasing the services of a Job Development Specialist from the Employment Security Commission of North Carolina. The General Assembly considers the Employment Security Commission the state's primary job placement authority. The Job Development Specialist will be stationed at the DSS and will be providing services to Work First participants. The following services are included in this contract: • Vocational Assessment and Employment Counseling, • Job Readiness Training and Job Club, • First Stop Registration, • Process Unemployment Insurance Claims • Job Development and Placement (placements include direct placements and entered employments), • Follow-up Services Job Development Specialist Duties The Job Development Specialist will assess and counsel Work First participants who are referred with an objective of locating employment. Job readiness and job club activities will include but are not limited to information about employer expectations, appropriate dress and grooming, resume preparation, goal setting, and networking. Other duties of the Job Development Specialist are as follows: • Interview applicants/participants to determine work history, education, training, and skills, • Conduct file searches of suitable job openings, • Refer applicant to employers, . • Perform job development contacts with employers to obtain job orders, • Provide labor market information to employers, applicants, and other agencies, . • Determine eligibility for unemployment insurance, and • Follow-up with applicants and employers in an effort to impact job retention. Performance Measures North Carolina's Work First Program, implemented in July 1995, is one of the most. comprehensive welfare reform efforts in the nation. The guiding principles of Work First requires parents to take personal responsibility for their children, limits the receipt of Work First Cash Assistance (temporary and short-term), and requires parents to work. The Orange County Department of Social Services, in conjunction with the Employment Security Commission have identified the following performance measures. • Locate full-time employment for 125 Work First participants. • Perform 45 employer visits to develop job openings for Work First participants. • Conduct monthly job readiness workshops. • Maintain contact with participants and employers for three months after placement.